DVTEL Ariel EN-204 Manual

EN-204 Encoder
User and Installation Guide
Rev. A6 April 2014
The contents of this guide may
not be reproduced or reprinted
in whole or in part without the
express written permission of
DVTEL, INC.
DVTEL INC.
65 Challenger Road
Ridgefield Park, NJ 07660
DVTEL INC.
65 Challenger Road
Ridgefield Park, NJ 07660
The contents of this guide may not be
reproduced or reprinted in whole or in part
without the express written permission of
DVTEL, Inc.

Table of Contents
i
Table of Contents
Document Information...................................................................................................vii
Introduction ................................................................................................................... 1
2.1 Items Included in the Package ....................................................................................... 1
Hardware Description ..................................................................................................... 3
3.1 EN-204 Front Panel ........................................................................................................ 3
3.2 EN-204 Rear Panel.......................................................................................................... 4
Installing and Connecting the Encoder ............................................................................. 5
4.1 Installing the Unit........................................................................................................... 5
4.2 Connecting the Unit ....................................................................................................... 5
4.2.1 Grounding the Unit.....................................................................................................6
4.2.2 Connecting the Unit to the Power Supply ..................................................................6
4.2.3 Connecting the Unit to the Network ..........................................................................7
4.2.4 Configuring the Unit’s Initial IP Address.....................................................................7
4.2.5 Connecting a Camera to the Unit .............................................................................10
4.2.6 Connecting Audio Inputs for Recording on a VMS ...................................................10
4.2.7 Connecting Audio Inputs and Output for Two-Way Audio Communication............11
4.2.8 Connecting Alarm Inputs from External Devices......................................................12
4.2.9 Connecting Relay Outputs to Control an External Device ........................................12
4.2.10 RS-232 Port ...............................................................................................................13
4.2.11 RS-485 Port ...............................................................................................................13
4.3 Resetting the Unit ........................................................................................................ 14
4.3.1 Restoring Factory Defaults Using the Reset Button .................................................14
4.3.2 Power Reset..............................................................................................................14
Accessing the EN-204 via a Web Browser........................................................................15
5.1 Live View ...................................................................................................................... 18
5.1.1 Using PTZ Controls in Live View................................................................................21
5.1.2 Creating and Retrieving a Preset ..............................................................................22
5.1.3 Configuring Video Parameters..................................................................................23
5.1.4 Recording..................................................................................................................24
5.1.5 Capturing a Picture ...................................................................................................24
5.1.6 Viewing Live Video from a Media Player ..................................................................25
5.2 Playback ....................................................................................................................... 27
5.3 Log................................................................................................................................ 30
5.4 Configuration ............................................................................................................... 31

EN-204 User and Installation Guide
ii
5.4.1 Local Computer Configuration..................................................................................32
5.4.2 Encoder Configuration..............................................................................................34
5.4.3 Camera Settings........................................................................................................36
5.4.4 Network Settings ......................................................................................................59
5.4.5 Serial Port Settings....................................................................................................78
5.4.6 Alarm Settings...........................................................................................................80
5.4.7 Exception ..................................................................................................................86
5.4.8 User Management ....................................................................................................87
5.4.9 Storage Management ...............................................................................................90
5.4.10 Maintenance.............................................................................................................91
Appendix .............................................................................................................................93
A.1. Technical Specifications ............................................................................................... 94
A.2. Network Settings .......................................................................................................... 96
A.3. Connecting Leads to a Spring Clamp Terminal Block................................................... 97
A.4. Maximum Video Cable Length ..................................................................................... 98
Contacting DVTEL.................................................................................................................99

Table of Contents
iii
List of Figures
Figure 1: EN-204 Front Panel.........................................................................................................................3
Figure 2: EN-204 Rear Panel ..........................................................................................................................4
Figure 3: Optional Rack-Mount Tray............................................................................................................... 5
Figure 4: DNA Discovery Window ..................................................................................................................7
Figure 5: EN-204 Login Window.....................................................................................................................8
Figure 6: EN-204 Web Interface.....................................................................................................................8
Figure 7: DVTEL Plug-in Message ...................................................................................................................8
Figure 8: DNA Assign IP - Use DHCP Screen.....................................................................................................9
Figure 9: Camera Connections .....................................................................................................................10
Figure 10: Microphone Connections ............................................................................................................10
Figure 11: Two-Way Audio Connections Using the Web Client .......................................................................11
Figure 12: Alarm Input Connections .............................................................................................................12
Figure 13: Connecting Multiple PTZ Cameras ................................................................................................14
Figure 14: Open File - Security Warning Dialog Box .......................................................................................15
Figure 15: ArielWebComponents Setup Screen 1 ..........................................................................................16
Figure 16: ArielWebComponents Setup Screen 2 ..........................................................................................16
Figure 17: ArielWebComponents Setup Screen 3 ..........................................................................................17
Figure 18: Live View Window ......................................................................................................................17
Figure 19: Live View Screen Description .......................................................................................................18
Figure 20: Live View Screen.........................................................................................................................19
Figure 21: PTZ Control Buttons ....................................................................................................................21
Figure 22: Preset Drop-Down List ................................................................................................................22
Figure 23: Video Parameters Pane ...............................................................................................................23
Figure 24: Capture Succeeded .....................................................................................................................24
Figure 25: VLC Open Media Screen ..............................................................................................................25
Figure 26: VLC Media Player Screen .............................................................................................................26
Figure 27: Playback Screen..........................................................................................................................28
Figure 28: Playback Screen Toolbar..............................................................................................................30
Figure 29: Download File Popup ..................................................................................................................28
Figure 30: Playback Screen with Callouts ......................................................................................................29
Figure 31: Playback Progress Bar .................................................................................................................29
Figure 32: Log Screen..................................................................................................................................31
Figure 33: Configuration Screen...................................................................................................................31
Figure 34: Local Configuration Screen ..........................................................................................................32
Figure 35: Device Information Screen ..........................................................................................................34
Figure 36: Time Settings Screen...................................................................................................................35
Figure 37: Display Settings Screen ...............................................................................................................37
Figure 38: Video Settings Screen..................................................................................................................38
Figure 39: Record Schedule Settings Screen..................................................................................................40
Figure 40: Recording Edit Schedule Screen ...................................................................................................41
Figure 41: Advanced Recording Schedule Screen ..........................................................................................42
Figure 42: Capture Schedule Settings Screen ................................................................................................43
Figure 43: Capture Edit Schedule Screen ......................................................................................................44
Figure 44: Motion Detection Area Settings Screen .......................................................................................45
Figure 45: Motion Detection Arming Schedule Screen ...................................................................................46
Figure 46: Edit Schedule Time Screen...........................................................................................................47
Figure 47: Motion Detection Triggered Actions Screen ..................................................................................48
Figure 48: Video Loss Arming Schedule Screen .............................................................................................49
Figure 49: Video Loss Triggered Actions Screen ............................................................................................50
Figure 50: Privacy Mask Screen ...................................................................................................................51
Figure 51: Tamper-proof Area Settings Screen..............................................................................................52
Figure 52: Tamper-Proof Arming Schedule Screen ........................................................................................53
Figure 53: Tamper-Proof Triggered Actions Screen........................................................................................54
Figure 54: Text Overlay Screen ....................................................................................................................55

EN-204 User and Installation Guide
iv
Figure 55: Image with Text Overlay..............................................................................................................56
Figure 56: Holiday Settings Screen ...............................................................................................................56
Figure 57: Edit Holiday Dialog Box ...............................................................................................................57
Figure 58: Edited Holiday Settings................................................................................................................57
Figure 59: Snapshot Screen .........................................................................................................................58
Figure 60: TCP/IP Screen .............................................................................................................................60
Figure 61: DDNS Screen ..............................................................................................................................61
Figure 62: Email Screen...............................................................................................................................63
Figure 63: SNMP Screen..............................................................................................................................65
Figure 64: Port Screen ................................................................................................................................67
Figure 65: FTP Screen .................................................................................................................................68
Figure 66: NetHDD Screen...........................................................................................................................69
Figure 67: PPPoE Screen .............................................................................................................................70
Figure 68: QoS Screen.................................................................................................................................71
Figure 69: SOCKS Screen .............................................................................................................................72
Figure 70: UPnP Screen...............................................................................................................................73
Figure 71: HTTPS Screen .............................................................................................................................74
Figure 72: Create Self-Signed Certificate Form ..............................................................................................75
Figure 73: Create Certificate Request Form ..................................................................................................76
Figure 74: Bonjour Screen ...........................................................................................................................77
Figure 75: Network Settings > Advanced Screen ...........................................................................................77
Figure 76: RS-232 Settings Screen ................................................................................................................78
Figure 77: RS-485 Settings Screen ................................................................................................................79
Figure 78: Alarm Input Arming Schedule Tab ................................................................................................81
Figure 79: Alarm Input Triggered Actions Screen...........................................................................................83
Figure 80: Alarm Output Settings Tab ..........................................................................................................85
Figure 81: Exception Screen ........................................................................................................................86
Figure 82: Add User Basic Permission Screen ................................................................................................87
Figure 83: Add User Camera Configuration Screen ........................................................................................89
Figure 84: User Information Screen .............................................................................................................89
Figure 85: Highlighted User Information Screen............................................................................................89
Figure 86: User Information Screen .............................................................................................................90
Figure 87: Highlighted User Information Screen............................................................................................90
Figure 88: Storage Management Screen.......................................................................................................91
Figure 89: Maintenance Screen ...................................................................................................................92
Figure 90: Spring Clamp Terminal Block Connector .......................................................................................97
Figure 91: Connecting a Wire to a Terminal Block Connector .........................................................................97

Revision History
v
Revision History
Version
Date
Author
Comments
A1
Aug. 26, 2013
Alan Singer
First release
A2
October 2013
Alan Singer
Second release
A3
February 20, 2014
Alan Singer
Third revision (Internal release)
A4
March 20, 2014
Alan Singer
Revised ActiveX installation
A5
March 30, 2014
Alan Singer
Updated EN-204 photos and schematics with
product photos
A6
April 10, 2014
Alan Singer
Changed title from EN-204 User’s Guide to
EN-204 User and Installation Guide. Updated
EN-204 photos and schematics with product
photos. General editing.

Document Information
vii
Document Information
Document Scope and Purpose
The purpose of this document is to provide instructions and installation procedures for:
Physically connecting the EN-204 encoder
Configuring setup parameters via the unit’s web interface
Operating the unit
Note:
This document is intended for use by technical users who have a basic understanding
of CCTV camera/video equipment and LAN/WAN network connections.
Warning:
Installation must follow safety, standards, and electrical codes as well as the laws that
apply where the units are being installed.
Proprietary Rights and Non-Disclosure
This manual is delivered subject to the following restrictions and conditions:
This document contains proprietary information belonging to DVTEL, Inc. This
information is supplied solely for the purpose of assisting explicitly the licensee of the
DVTEL units.
No part of this document contents may be used for any other purpose, disclosed to any
third party or reproduced by any means, electronic or mechanical, without the express
prior written permission of DVTEL, Inc.
Trademarks and Copyrights
This manual and its contents herein are owned by DVTEL, Inc. All rights reserved.
DVTEL, the DVTEL logo, and Latitude are trademarks of DVTEL, Inc.
Products and trademarks mentioned herein are for identification purposes only and may be
registered trademarks of their respective companies.
DVTEL, Inc. makes no representations whatsoever about any other products or trademarks
mentioned in the manual.
© DVTEL, Inc. 2014. All rights reserved.

EN-204 User and Installation Guide
viii
Disclaimer
Users of DVTEL products accept full responsibility for ensuring the suitability and considering the
role of the product detection capabilities and their limitation as they apply to their unique site
requirements.
DVTEL, Inc. and its agents make no guarantees or warranties to the suitability for the users’
intended use. DVTEL, Inc. accepts no responsibility for improper use or incomplete security and
safety measures.
Failure in part or in whole of the installer, owner, or user in any way to follow the prescribed
procedures or to heed WARNINGS and CAUTIONS shall absolve DVTEL, Inc. and its agents from any
resulting liability.
Specifications and information in this guide are subject to change without notice.
Document Conventions
WARNING and CAUTION notes are distributed throughout this document, whenever applicable, to
alert you of potentially hazardous situations. These may be hazards associated with a task or a
procedure you are carrying out or are about to carry out.
The following document conventions are used throughout this manual:
A Warning is a precautionary message that indicates a procedure or condition where
there are potential hazards of personal injury or death.
A Caution is a precautionary message that indicates a procedure or condition where
there are potential hazards of permanent damage to the equipment and or loss of
data.
A Note is useful information to prevent problems, help with successful installation, or
to provide additional understanding of the products and installation.
A Tip is information and best practices that are useful or provide some benefit for
installation and use of DVTEL products.
General Cautions and Warnings
This section contains information that indicates a procedure or condition where there are potential
hazards. These may be hazards associated with a task or procedure a user is carrying out or about
to carry out. WARNINGS and CAUTIONS are distributed throughout this document, whenever
applicable, to alert the user of potentially hazardous situations.
SAVE ALL SAFETY AND OPERATING INSTRUCTIONS FOR FUTURE USE.
Although the unit is designed and manufactured in compliance with all applicable safety standards,
certain hazards are present during the installation of this equipment.

Document Information
ix
To help ensure safety and to help reduce risk of injury or damage, observe the following:
Warning:
1. Only qualified trained personnel should service and repair this equipment.
2. Observe local codes and laws and ensure that installation and operation are
in accordance with fire, security and safety standards.
Electrical Safety Notice and Warnings
Warning:
1. Read the installation instructions before you connect the unit to a power
source.
2. Electrical safety should always be observed. All electrical connections must
be performed by a certified electrician.
3. Use the supplied power supply and protect against static electricity,
ground faults and power surges.
4. If you use an extension cord with this system, make sure that the total
ampere rating on the products plugged into the extension cord does not
exceed the extension cord ampere rating.
5. To avoid possible shock hazards or damaging the unit, assure that the
positive and negative of the power leads are properly connected to the
terminal block connector before plugging it into the unit or turning on the
power source.
6. In the following situations, turn off the electric power immediately and
appropriate repairs, replacements or remedies should be taken if:
The power line or plug is damaged, frayed or shows heavy
wear.
The unit has been physically crushed or deformed.
The unit has been exposed to water.
The unit has been exposed to, or shows signs of damage from,
fire, intense heat, heavy smoke, fumes, or vapors.
Electrical connections of the unit become abnormally hot or generate
smoke.
The unit has been dropped, damaged or shows signs of loose internal
parts.
The unit does not operate properly.
7. Failure to follow proper procedures may cause permanent damage to the
unit and may void the product warranty.
Warning:
The unit contains a lithium battery. There is a risk of severe injury if the battery is
replaced by an incorrect type. Dispose of used batteries according to instructions.

EN-204 User and Installation Guide
x
Caution:
To avoid damage from overheating or unit failure, assure that there is sufficient
temperature regulation to support the unit’s requirements. Operating temperature
should be kept in the range -10° to 55°C (14° to 131°F), with no more than 90% non-
condensing humidity.
Minimizing EMI and RFI
When wires run for a significant distance in an electromagnetic field, electromagnetic interference
(EMI) can occur. Strong EMI (e.g. lightning or radio transmitters) can destroy the units and can
pose an electrical hazard by conducting power through lines and into the system. Poor quality or
worn wiring can result in radio frequency interference (RFI). To minimize the effects of EMI and
RFI, consult your reseller.
Site Preparation
There are several requirements that should be properly addressed prior to installation at the site.
The following specifications are requirements for proper installation and operation of the unit:
Ambient Environment Conditions: Avoid positioning the unit near heaters or heating
system outputs. Avoid exposure to direct sunlight. Use proper maintenance to ensure
that the unit is free from dust, dirt, smoke, particles, chemicals, smoke, water or water
condensation, and exposure to EMI.
Accessibility: The location used should allow easy access to unit connections and cables.
Safety: Cables and electrical cords should be routed in a manner that prevents safety
hazards, such as from tripping, wire fraying, overheating, etc. Ensure that nothing rests on
the unit’s cables or power cords.
Ample Air Circulation: Leave enough space around the unit to allow free air circulation.
Cabling Considerations: Units should be placed in locations that are optimal for
the type of video cabling used between the unit and the cameras and external
devices. Using a cable longer than the manufacturer’s specifications for optimal
video signal may result in degradation of color and video parameters.
Physical Security:The unit provides threat detection for physical security systems. In
order to ensure that the unit cannot be disabled or tampered with, the system should be
installed with security measures regarding physical access by trusted and un-trusted
parties.
Network Security:The unit transmits over IP to security personnel for video surveillance.
Proper network security measures should be in place to assure networks remain
operating and free from malicious interference. The unit is intended for installation on
the backbone of a trusted network.
Electrostatic Safeguards:The unit as well as other equipment connected to it (relay
outputs, alarm inputs, racks, carpeting, etc) shall be properly grounded to prevent
electrostatic discharge.
The physical installation of the unit is the first phase of making the unit operational in a security
plan. The goal is to physically place the unit, connect it to other devices in the system, and to
establish network connectivity.

Introduction
1
Introduction
This User’s Guide is intended to help you physically install, configure settings for, and operate the
EN-204 encoder.
2.1 Items Included in the Package
The unit package contains the following items:
QTY
Description
1
EN-204 encoder
2
Power adaptors (100-240VDC, 50/60Hz, EU and US plugs)
1
Bag containing five spring clamp terminal block connectors and screws to
connect to a rack-mount tray
1
Documentation and utilities CD
1
EN-204 Quick Installation Guide
Related information:
EN-204 Quick Installation Guide

Hardware Description
3
Hardware Description
This section describes the EN-204 hardware.
3.1 EN-204 Front Panel
Following is a description of the connections on the front panel of the unit.
Figure 1: EN-204 Front Panel
Number
Marking
Description
1
PWR
LED indicator that lights in red when the device is powered
on and in orange when the SD card is inserted.
2
LINE IN
1 x 3.5mm audio input interface to connect to a microphone
for two-way audio using the web client.
3
AUDIO OUT
1 x 3.5mm interface to connect to an audio output device
(e.g., loudspeaker) for two-way audio using the web client.
4
VIDEO IN
4 x BNC interfaces for video input.
5
AUDIO IN
4 x terminal block line input interfaces for audio input.

EN-204 User and Installation Guide
4
3.2 EN-204 Rear Panel
Following is a description of the connections on the rear panel of the unit.
Figure 2: EN-204 Rear Panel
Number
Marking
Description
1
ALARM IN
4 x relay alarm inputs.
2
ALARM OUT
2 x relay alarm outputs.
3
RS-232
1 x RS-232 serial interface for troubleshooting.
4
RS-485
1 x RS-485 serial interface to connect to PTZ cameras.
5
RESET
Restores the factory default settings. Hold the RESET
button for more than 30 seconds while powering the
device.
6
microSD
Port for microSD data storage card.
7
LAN
10/100Mbps Ethernet interface (PoE Class 3).
The right LED indicator lights in green when the network
cable is connected. The left LED indicator blinks in orange
when data is transmitted or received.
8
DC 12V
12VDC power supply.
9
GND
Ground screw terminal.

Installing and Connecting the Encoder
5
Installing and Connecting the Encoder
This section describes how to install and connect the unit. It includes the following topics:
Installing the Unit (page 5)
Connecting the Unit (page 5)
Resetting the Unit (page 13)
4.1 Installing the Unit
The unit can be installed and mounted next to the camera (inside the camera enclosure).
Alternatively, the unit can be installed inside an equipment room on a shelf or in a rack using the
19” rack-mount tray that is available as an optional accessory (part number EN-RACK-0).
Figure 3: Optional Rack-Mount Tray
When installing the unit make sure that:
It is securely tied down and cannot be easily dislodged.
Operating temperatures are kept between the minimum/maximum allowed at all times.
Proper ventilation is provided so that the air is free to circulate around the unit.
The unit is protected from direct weather conditions (e.g., sunlight, rain, dust, etc.).
Caution:
To avoid damage from overheating or unit failure, ensure that there is sufficient
temperature regulation to support the unit’s cooling/heating requirements. Ambient
operating temperature should be kept in the range -10° to 55°C (14° to 131°F), with
no more than 90% non-condensing humidity.
4.2 Connecting the Unit
This section includes the following topics:
Grounding the Unit (page 6)
Connecting the Unit to the Power Supply (page 6)
Connecting the Unit to the Network (page 7)
Configuring the Unit’s Network Parameters (page 7)
Connecting a Camera to the Unit (page 10)
Connecting Audio Inputs for Recording on a VMS (page 10)
Connecting Audio Inputs and Output for Two-Way Audio Communication (page 11)
Connecting Alarm Inputs from External Devices (page 12)
Connecting Relay Outputs to Control an External Device (page 12)
RS-232 Port (page 12)
RS-485 Port (page 13)

EN-204 User and Installation Guide
6
4.2.1 Grounding the Unit
The unit must be grounded according to local regulations and codes.
To ground the unit
Loosen the screw of the grounding terminal located on rear panel of the unit. See Figure 2:
EN-204 Rear Panel (page 4).
Attach a properly rated ground cable to the grounding terminal. Make sure the ring/spade
terminal of the grounding cable is properly connected between the screw and rear panel.
Tighten the screw.
Ensure that the other end of the ground cable is connected to a protective earth according
to local regulations and codes.
4.2.2 Connecting the Unit to the Power Supply
There are two methods for powering the unit:
12VDC power supply
802.3af Power over Ethernet (PoE Class 3)
Caution:
Before connecting to the power, review the Electrical Safety Notice and Warnings
(page ix).
Warning:
1. To prevent bodily injury or damage to the unit, only use properly rated and
approved power supplies.
2. Make sure that the power supply connection matches the positive and
negative polarity on the unit.
3. Make sure that the power supply matches the required specifications.
Electrical safety should always be observed.
To power the unit with a DC power supply
Use the provided two-pin spring clamp terminal block connector to connect the positive
and negative leads on the DC power supply to the + and –terminals on the power input
terminal block on the unit’s rear panel.
Power supply specifications:
100-240V, 50/60Hz, 0.5 A
Output: +12VDC, ,1A
For more information on how to use the spring clamp connectors to connect the power
lines, see Connecting Leads to a Spring Clamp Terminal Block (page 97).
To power the unit using PoE (Power over Ethernet)
Insert the RJ45 connector on the Ethernet cable from the network switch into the
encoder’s LAN port. See Connecting the Unit to the Network (page 7).

Installing and Connecting the Encoder
7
4.2.3 Connecting the Unit to the Network
By default, the unit is shipped with DHCP enabled.
If your network uses firewalls, you must configure them to support communication among the
units and computers running the Internet browser used to connect to the unit’s web interface.
After connecting the unit to the network, check that it can be found on the network as described in
this section.
Note:
To view a summary of the network settings used by the encoder, see Network
Settings (page 96).
To connect the unit to the network
Connect the encoder’s LAN port to the same subnet (VLAN) as the PC that is running the
DVTEL DNA configuration utility. See Figure 2: EN-204 Rear Panel (page 4).
Change the IP address according to your specific requirements. See the next section.
4.2.4 Configuring the Unit’s Initial IP Address
Use the DVTEL DNA utility to discover the unit on the network and to set the unit’s initial IP
address.
If the encoder is managed by DVTEL’s Horizon VMS configured as a DHCP server, Horizon
automatically assigns the encoder an IP address. Verify that the encoder is configured with
DHCP-enabled.
If the encoder is managed by DVTEL’s Latitude VMS, you must manually enter its IP address
in the DNA utility.
Note:
1. It is possible to set the IP address without changing the subnet.
2. The unit and the PC must be physically connected on the same network
segment.
3. The PC browser version must be 32-bit Internet Explorer (IE 7, 8 or 9).
To manage the encoder using Horizon or on a DHCP-enabled network
Insert the CD included in the package in your computer’s disk drive.
Run the dna.exe file by clicking the icon. The DNA application opens and the device
is displayed in the DNA Discovery window.
Figure 4: DNA Discovery Window

EN-204 User and Installation Guide
8
Click on the unit in DNA’s Discover List. The EN-204 Login window opens.
Figure 5: EN-204 Login Window
Enter the default User Name (Admin) and Password (1234).
Note:
The user name and password are case-sensitive.
Click Login. The EN-204 web interface opens.
Figure 6: EN-204 Web Interface
Click the on-screen message to install the DVTEL plug-in. Follow the instructions.
Figure 7: DVTEL Plug-in Message