DW DWC-PTZ20X User manual

STAR-LIGHT HDCOAX™ 1080p2.1MP
20X Pan Tilt Zoom Camera
DWC-PTZ20X
User’s Manual Ver. 02/17
Before installing and using the camera, please read this manual
carefully. Be sure to keep it handy for future reference.

2
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK,
DO NOT REMOVE COVER (OR BACK)
NO USER-SERVICEABLE PARTS INSIDE.
REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
WARNING
TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE THIS
PRODUCT TO RAIN OR MOISTURE. DO NOT INSERT ANY METALLIC
OBJECTS THROUGH THE VENTILATION GRILLS OR OTHER OPENINGS ON
THE EQUIPMENT.
CAUTION
EXPLANATION OF GRAPHICAL SYMBOLS
The lightning flash with arrowhead symbol, within an
equilateral triangle, is intended to alert the user to the
presence of uninsulated “dangerous voltage” within the
product’s enclosure that may be of sufficient magnitude
to constitute a risk of electric shock to persons.
The exclamation point within an equilateral triangle is
intended to alert the user to the presence of important
operating and maintenance (servicing) instructions in the
literature accompanying the appliance.

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FCC COMPLIANCE STATEMENT
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference,
and (2) this device must accept any interference received, including interference
that may cause undesired operation.
FCC INFORMATION: This equipment has been tested and found to comply with
the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment. This
equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a
residential area is likely to cause harmful interference in which case the user will
be required to correct the interference at his own expense.
CAUTION: Changes or modifications not expressly approved by the party
responsible for compliance could void the user’s authority to operate the
equipment.
This Class A digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe A est conforme à la norme NMB-003 du
Canada.
CE COMPLIANCE STATEMENT
WARNING
This is a Class A product. In a domestic environment this product may cause
radio interference in which case the user may be required to take adequate
measures.

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IMPORTANT SAFETY INSTRUCTIONS
1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus near water.
6. Clean only with dry cloth.
7. Do not block any ventilation openings. Install in accordance with the
manufacturer’s instructions.
8. Do not install near any heat sources such as radiators, heat registers, stoves, or other
apparatus (including amplifiers) that produce heat.
9. Do not defeat the safety purpose of the polarized or grounding-type plug. A
polarized plug has two blades with one wider than the other. A grounding type
plug has two blades and a third grounding prong. The wide blade or the third prong
is provided for your safety. If the provided plug does not fit into your outlet, consult
an electrician for replacement of the obsolete outlet.
10. Protect the power cord from being walked on or pinched particularly at plugs,
convenience receptacles, and the point where they exit from the apparatus.
11. Only use attachments/accessories specified by the manufacturer.
12. Use only with the cart, stand, tripod, bracket, or table specified
by the manufacturer, or sold with the apparatus. When a cart is
used, use caution when moving the cart/apparatus combination
to avoid injury from tip-over.
13. Unplug this apparatus during lightning storms or when unused
for long periods of time.
14. Refer all servicing to qualified service personnel. Servicing is required when the
apparatus has been damaged in any way, such as power-supply cord or plug is
damaged, liquid has been spilled or objects have fallen into the apparatus, the
apparatus has been exposed to rain or moisture, does not operate normally, or has
been dropped.
15. CAUTION – THESE SERVICING INSTRUCTIONS ARE FOR USE BY QUALIFIED
SERVICE PERSONNEL ONLY. TO REDUCE THE RISK OF ELECTRIC SHOCK DO NOT
PERFORM ANY SERVICING OTHER THAN THAT CONTAINED IN THE OPERATING
INSTRUCTIONS UNLESS YOU ARE QUALIFIED TO DO SO.
16. Use satisfy clause 2.5 of IEC60950-1/UL60950-1 or Certified/Listed Class 2 power
source only.

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Table of Contents
Chapter 1 — Introduction ....................................................................................................6
1.1 Features.................................................................................................................................6
Chapter 2 — Installation and Configuration ........................................................................7
2.1 Package Contents ..................................................................................................................7
2.2 Mounting the Camera ............................................................................................................8
2.2.1 Locking the Camera.........................................................................................................8
2.3 Basic Configuration of Dome Camera System.......................................................................10
2.4 Setting Dome Camera Address (ID) ......................................................................................11
2.5 Setting Dome Camera Video Signal & Coaxitron Protocol.....................................................11
2.6 Connections.........................................................................................................................12
2.7 Getting Started....................................................................................................................13
Chapter 3 — Program and Operation ................................................................................14
3.1 Accessing the On-Screen Menu Utility..................................................................................14
3.2 How to control the On-Screen Menu Utility ..........................................................................14
3.3 Auto Scan ............................................................................................................................15
3.4 Preset ..................................................................................................................................17
3.5 Tour .....................................................................................................................................19
3.6 Pattern.................................................................................................................................21
3.7 Privacy Zone ........................................................................................................................22
3.8 Camera Menu.......................................................................................................................23
3.9 Dome Communication .........................................................................................................26
3.10 Alarm.................................................................................................................................27
3.11 Dome Setup.......................................................................................................................28
Appendix A — Dimensions ................................................................................................35
Appendix B — Troubleshooting.........................................................................................36

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Chapter 1 — Introduction
1.1 Features
xAnalog HD over Coax Technology with AHD/TVI Signal Support
x1/2.8" Image Sensor (1080p, 30fps)
x2.1MP, 1080p Resolution at 30fps
xSTAR-LIGHT™ Super Low Light Technology
x4.7 ~ 94mm Remote Auto Focus Lens
x20x Optical Zoom + 16x Digital Zoom
xWide Dynamic Range (WDR)
xSmart DNR™ 3D Digital Noise Reduction
xTrue Day/Night with Mechanical IR Cut Filter
xPan 0~360° Endless, 380° Per Second Pan Speed
xVector Drive Technology – Pan/Tilt Motion in Shortest Path
x240 Preset Positions, 8 Patterns, 8 Tours, 16 Auto Scans
x4 Alarm Sensor Input
x2 Relay Output
xAuto Sensing 24VAC/12VDC with Line Lock
xSecondary Video-BNC Output
xEasy Icon Driven OSD Menu with Built-in Joystick
xProgrammable Privacy Zones
xMotion Detection
xAuto Gain Control (AGC)
xBacklight Compensation (BLC)
xAuto White Balance (AWB)
xRS-485 Built-in
xIP66 Certified (Weather Resistant)
x180qDigital Flip
xUse satisfy clause 2.5 of IEC60950-1/UL60950-1 or Certified/Listed Class 2 power source only.

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Chapter 2 — Installation and Configuration
2.1 Package Contents
Digital Watchdog’s 20x HD over Coax pan, tilt, zoom dome camera is designed with compact, small size,
hard dome camera housing.
The housing is constructed of aluminum, steel and plastic. The housing is designed to be mounted on a
wall or a ceiling. The housing meets the Protection Classification IP66 standards for dust and moisture
resistance.
Before installing the camera, make sure the box includes the following:
*DomeCamera 1
* Instruction Manual (Quick Start Guide) 1
*MountingTemplateSheet 1
*MountingBracket 1
*SafetyLanyard 1
*AccessoryKit 1
1) Mounting screws (PH6 x 35.0) (4)
2) Plastic anchors (4)
3) O-Rings (4)
4) Torx wrench (1)
*AccessoryConnector 1
1) 2-Pin Terminal Block (1)
2) 3-Pin Terminal Block (1)
3) 4-Pin Terminal Block (1)
4) 5-Pin Terminal Block (1)

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2.2 Mounting the Camera
The dome camera is for use in surface or pendent mounting applications, and the mounting surface must
be capable of supporting loads of up to 10 lb (4.5 kg). (Wall mount and ceiling mount are sold separately.)
The dome camera’s mounting bracket should be attached to a structural object, such as hard wood, wall
stud or ceiling rafter that supports the weight of the dome camera.
CAUTION: A silicone rubber sealant must be applied to seal the housing to secure waterproofing.
2.2.1 Locking the Camera
1. Using the supplied mounting Template Sheet, mark and screw holes on the mounting surface
(Figure A).
2. Fix the Mounting Bracket to the mounting surface using the supplied anchors (4x) and mounting
screws (4x) (Figure B).
3. Hook up the Safety Lanyard to the Safety Lanyard Hook of the Mounting Bracket (Figure C).
4. Align the locking tab on the bracket and the locking slot on the base of the dome (Figure D).
5. Turn the dome counterclockwise about 10 degrees to lock it in position (Figure E).

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CAUTION: Before installing the mounting bracket to the surface, pre-adjust the four mounting
screws "A" on the base of the camera to best match the mounting bracket locked
position. Unscrew the locking screw on the side of the dome's base and fit the tab of the
mounting bracket into the locking slot. Screws "A" should not be too tight or too loose
when the dome is in locked position. After setting the proper positions of screws "A",
remove the mounting bracket and install it to the mounting surface. If it is too difficult
to lock the dome in position after the mounting bracket has been installed, readjust the
screws "A" by slightly unscrewing them and try to install dome camera again.

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2.3 Basic Configuration of Dome Camera System
No. Connector Wire Color Description
1 3-pin terminal block RED 24VAC or 12VDC+
WHITE 24VAC or 12VDC-
2 2-pin terminal block GREEN RS-485+
BLUE RS-485-
3 5-pin terminal block
GRAY ALARM INPUT 1
VIOLET ALARM INPUT 2
ORANGE ALARM INPUT 3
SKY BLUE ALARM INPUT 4
BLACK GND
4 4-pin terminal block
YELLOW ALARM OUTPUT 1
BLACK & WHITE GND
SKY BLUE & BALCK ALARM OUTPUT 2
ORANGE & BLACK GND
5 BNC jack BLUE HD-TVI/AHD OUTPUT
6 BNC jack BLACK CVBS OUTPUT
The camera must be installed by a qualified service personnel in accordance with all local and federal
electrical and building codes.

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NOTE: Open the DIP switch cover and change the setting of the DIP switch as needed.
The cover should be closed after setting DIP switch.
2.4 Setting Dome Camera Address (ID)
To prevent damage, each dome camera must have a unique address (ID).
The factory default ID is 1.
Refer to ‘3.11 Dome Communication’ section for detailed information.
2.5 Setting Dome Camera Video Signal & Coaxitron Protocol
S1
You can set the video signal with D1 in S1.
S1-D1 Video Signal
OFF HD-TVI OUTPUT
ON HD-ANALOG OUTPUT
You can set coaxitron protocol with D2 and D3 in S1.
S1-D2 S1-D3 HD-TVI OUTPUT AHD OUTPUT
OFF OFF TVI-C A_CP-PTZ
ON OFF Pelco-C Reserved
OFF ON Reserved Reserved
ON ON Reserved Reserved

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2.6 Connections
• Connecting to the RS-485
The dome camera can be controlled remotely by an external device or control system using RS-485 half-
duplex serial communications signals.
• Connecting HD-TVI/HD-ANALOG Output connector
Connect the HD-TVI/HD-ANALOG output (BNC) connector to the monitor or video input.
• Connecting CVBS Output connector
Connect the CVBS output (BNC) connector to the monitor or video input.
• Connecting Alarms
- A1, A2, A3, A4 (Alarm Input 1, 2, 3, 4)
You can use external devices to signal the dome camera to react on events. Mechanical or electrical
switches can be wired to the A1, A2, A3, A4 (Alarm Input 1, 2, 3, 4) and G (Ground) connectors.
See Chapter 3 — Program and Operation for configuring alarm input for more information.
- G (Ground)
NOTE: All the connectors marked G or GND are common.
Connect the ground side of the alarm input and/or alarm output to the G (Ground) connector.
- AO1, AO2 (5VTTL Alarm Output 1, 2)
The dome camera can activate external devices such as buzzers or lights. Connect the device to the
AO1, AO2 (Alarm Output 1, 2) and G (Ground) connectors.
See Chapter 3 — Program and Operation for configuring alarm output.
• Connecting the Power
Connect power of 12VDC or 24VAC to the dome camera.
When using a 12VDC adapter, connect the positive (+) pole to the ‘+’ position and
the negative (-) pole to the ‘-’ position.
Use satisfy clause 2.5 of IEC60950-1/UL60950-1 or Certified/Listed Class 2 power source only.
24VAC is recommended for stable operation when using a heater kit.
If using 12VDC, the heater will not operate at all.

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2.7 Getting Started
Once the camera is properly installed, apply power to the dome camera. The dome camera will start a
configuration sequence.
OSD Position
001 AF AE
EMPTY DATA
ALARM:1
DOMEID:0001
360.0 090.0
INFORMATION
DISPLAY
CAMERA TITLE & ID
PAN & TILT ANGLE
FUNCTION TITLE STATUS of
FOCUS and AE
ALARM DISPLAY

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Chapter 3 — Program and Operation
3.1 Accessing the On-Screen Menu Utility
You can call up the On-screen menu utility on your monitor by pressing the MENU key, the following On-
screen menu will appear:
DOME MENU
AUTO SCAN
PRESET
TOUR
PATTERN
PRIVACY ZONE
CAMERA
DOME COMMUNICATION
ALARM
DOME SETUP
EXIT(ESC TO EXIT)
3.2 How to control the On-Screen Menu Utility
Function Button
Call the On-screen menu utility. MENU
Navigate through the menu items. Up, Down
Go into the sub-menu items. Left, Right or IRIS Open
Change value.
Enter the editing title mode. Left, Right or Tele , Wide
Enter the changing angle mode. IRIS Open
Exit the changing angle mode. IRIS Close

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3.3 Auto Scan
The Auto Scan supports up to 17 programmed angles at different speeds. To setup an Auto Scan:
AUTO SCAN SETUP
NUMBER : 01
TITLE : A01
MODE : NORMAL
SPEED : 5 STEP
START ANGLE : ----- -----
END ANGLE : ----- -----
SCAN DIR : CCW
SWAP : OFF
DWELL : 03 SEC
FOCUS : AUTO
SAVE AND EXIT(ESC TO CANCEL)
NUMBER 01 ~ 08, 10 ~ 17, 09: AUTO-PAN mode.
TITLE up to 6 characters
MODE NORMAL, VECTOR, RANDOM (AUTO-PAN mode: NORMAL, RANDOM only).
NORMAL Move from start point to end point in panning only
VECTOR Move from start point to end point with tilt and zoom simultaneously and linearly.
RANDOM Move randomly between the start point and the end point
SPEED 1 ~ 13, the lower number the slower the camera will move.
SCAN DIR Set the Scan direction, CCW (Counter Clock Wise), CW (Clock Wise).
SWAP Swaps the start point for the end point.
DWELL Set the dwell time at both start and end points, 01 ~ 99 seconds.
FOCUS AUTO, MANUAL
1. Press MENU to display the main menu on the monitor. Scroll to Auto Scan and press the Right key.
2. Select “NUMBER” and set the desired number by pressing the Left or Right key.
3. Select “TITLE” and press the Tele or Wide key to enter the title edit mode.
4. Press Tele or Wide to change the alphanumeric characters. Move to the next position by pressing the
Left or Right key or move down to the character table and press the IRIS Open key at the desired
character. The cursor position will move to the next position automatically. Press the Left or Right key
at the “ALL DELETE” to delete all characters. Press Left or Right at the “EXIT” field to finish title edit menu.
TITLE EDIT MENU
(CTRL KEY)
A01
*
A B C D E F G H I J
K L M N O P Q R S T
U V W X Y Z 0 1 2 3
4 5 6 7 8 9 ( )
ALL DELETE
EXIT(ESC TO EXIT)

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5. Select “MODE” and “SPEED”.
6. Select “START ANGLE”. Press the IRIS Open key to go to the “CONTROL” settings. Move the desired
position and the zoom position. Press the IRIS Close key then the “CONTROL” disappears. To adjust at
the 0.1 degree interval, press the Tele or Wide key at the pan field and the tilt field.
7. Select “END ANGLE”. Press the IRIS Open key to go to the “CONTROL” settings. Move the desired
position and the zoom position. Press the IRIS Close key then the “CONTROL” disappears. To adjust at
the 0.1 degree interval, press the Tele or Wide key at the pan field and the tilt field.
8. Set “SCAN DIR” to CCW or CW.
9. Select “SWAP”, Set to ON to exchange the start angle and the end angle.
10. Set “DWELL time”.
11. Set “FOCUS”.
12. Select “SAVE AND EXIT” and press the Right key.
NOTE: 09: AUTO-PAN mode (endless panning)

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3.4 Preset
If you need to view specific places routinely, you should program Presets. A Preset is a programmed video
scene with automatic pan, tilt, zoom, focus, and AE settings. Once programmed, placing the number
position and pressing the PRST key will move the camera to the set scene and adjust the camera’s settings
automatically. In addition, Presets may be assigned as a “home” position. Users can setup up to 240
individual presets.
There are eight pages of Preset menu. Each page has 30 Presets. Pages can be scrolled by pressing the Left
or Right key on the first or last No. of Preset.
PRESET SETUP
NUMBER : 001
TITLE : ------
CAMERA SET
DWELL : -- SEC
1 2 3 4 5 6 7 8 9 0
- * - - - - - - - -
- - - - - - - - - -
- - - - - - - - - -
NEXT PAGE
SAVE AND EXIT(ESC TO CANCEL)
- Blank Preset position
* Position has the Preset
! Current cursor position
Follow steps below to store the Preset positions:
1. Press the MENU key to display the main menu on the monitor. Scroll to Preset and press the Right key.
2. Select the blank Preset position to be stored by pressing the Up, Down, Right or Left key.
3. After selecting a blank position, press the IRIS Open key. Use the Up, Down, Right, Left,Tele or Wide
key to control the direction of the camera and lens.
4. After aiming the camera (view direction and lens control), press the IRIS Close key. The cursor will be on
the “TITLE” after saving data then press the Tele or Wide key to edit the Preset title. Follow the
procedure of the Auto Scan above to edit titles.
5. Select “CAMERA SET” and press the Left or Right key. Then the Preset camera setup will be displayed.
PRESET CAMERA SETUP
FOCUS : AUTO
MOTION: OFF
MOTION SETUP
AE SETUP
SAVE AND EXIT(ESC TO CANCEL)
Set FOCUS AUTO, MANUAL, ONE PUSH
Set MOTION OFF, ON

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Select “MOTION SETUP” and press the Left or Right key. Then the MOTION setup displays.
MOTION SETUP
SENSITIVITY: 10
POSITION : ALL
DELAY : 00 SEC
OUTPUT : OFF
HOLD TIME : 03 SEC
EXIT(ESC TO EXIT)
Set SENSITIVITY 00 ~ 20
Set POSITION ALL, CENTER
Set DELAY 00 ~ 05 seconds
Set OUTPUT OFF, OUT1, OUT2
Set HOLD TIME 03 ~ 99 seconds
Select “AE SETUP” and press the Left or Right key. Then the AE setup displays. Refer to the AE SETUP
in the camera setup.
6. Set “DWELL time”. (03 ~ 99 seconds)
7. To select the next page of Presets, scroll the page by pressing the Left or Right key on the first or last
columns of the menu.
8. Repeat step 2 through 7 for each additional Preset position.
9. Select “SAVE AND EXIT” and press the Right key.
NOTE: Press the HOME key at programmed Preset position (*) to delete a programmed Preset.

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3.5 Tour
There are 8 programmable Tours. Each Tour consists of up to 40 Preset positions, Patterns, Scans or other
Tours (second-level). Using second-level Tours, it can be expanded to over 300 functions in a single Tour.
TOUR SETUP
NUMBER : 01
TITLE : T01
SCAN TYPE : NORMAL
SPEED : -- STEP
TOUR FUNC
SAVE AND EXIT(ESC TO CANCEL)
TOUR FUNC SETUP
(CTRL KEY)
DWELL : -- SEC
003 A04 --- --- ---
--- --- --- --- ---
--- --- P01 --- ---
--- T02 --- --- ---
--- --- --- --- ---
--- --- --- --- ---
--- --- --- --- ---
--- --- --- --- ---
EXIT(ESC TO EXIT)
--- Blank position
SCAN TYPE NORMAL, VECTOR
DWELL 03 ~ 99 seconds
003 Preset (1 ~ 240)
A04 Auto Scan (1 ~ 8, 10 ~ 17)
P01 Pattern (1 ~ 8)
T02 Tour (1 ~ 8)
Follow the steps below to program the Tours:
1. Press the MENU key to display the main menu on the monitor. Scroll to Tour and press the Right key to
enter the Tour menu.
2. Select “NUMBER” and set the desired number by pressing the Left or Right key.
3. Choose a blank position to be programmed by pressing the Up, Down, Right or Left key.
4. To add a Preset, press the Tele or Wide key then the stored Preset number displays.
5. To place functions other than Preset, press the IRIS Open key to scroll for Tour, Pattern or Auto Scan
respectively.
6. You can also overwrite the programmed number and remove a stored number from the Tour, press the
IRIS Open key until ‘---’ is displaying in the position.
7. Repeat step 2 through 6 for each desired position. Each title will be displayed on top of the line.

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8. To edit the “TITLE”, follow the procedure of the Auto Scan above to edit titles.
9. Select “SAVE AND EXIT” and press the Right key.
You can expand the Tour sequence by calling other programmed Tours.
NOTE: The speed applies in the vector mode only.
NOTE: In Tour mode, in conjunction with Preset and Auto Scan, you can make the camera travel from
a Preset to another Preset at a specific speed.
Example: Preset 001>002>003>004>005>006, Auto Scan 01 starts at Preset 002, ends at Preset 003,
Auto Scan 02 starts at Preset 005, ends at Preset 006;
Tour 001, 002, A01, 004, A02.
1 Î2 2~3 Î4 Î5~6, repeat
where Î: Quick move, ~ : Programmed speed
To assign the functions other than Preset in the Tour when the function key is not existed:
Move the cursor to a stored Preset.
Pressing the IRIS Open key will change the Preset number to other function (Auto Scan, Pattern, Tour or
Preset) with the first programmed number.
To change the number, press the Tele or Wide key.