
13
3-Year Warranty for Your DYMO Product
Your electronic DYMO product is sold with a 3-year warranty from the date of
purchase against defects in material and workmanship. DYMO will repair or
replace your product free of charge on the following conditions:
1Products returned under this warranty must be accompanied by a description
of the defect together with a copy of the product’s proof of purchase and your
full contact and delivery details: name, telephone, complete address – street,
house number, postal code, city, country.
2Products returned to DYMO must be adequately packaged. DYMO will accept
no liability for goods lost or damaged in transit from the customer.
3Products must have been used strictly in accordance with operating
instructions supplied. DYMO will have no liability for defects caused by
accident, misuse, alteration or neglect.
4DYMO accepts no liability for any consequential loss, damage or expense of
any kind resulting from the machines or accessories or the use thereof, save
that liability for death or bodily injury caused by such products is not excluded.
5DYMO label printers are designed for use only with DYMO-branded labels. This
warranty does not cover any malfunction or damage caused by the use of
third-party labels.
6This warranty does not affect your statutory rights as a consumer.
What to do if your product is defective?
DYMO offers you the following service options:
DYMO Web site:
In most situations a visit to www.dymo.com will give you
the right assistance. In the Customer Support area, you will find information
about your DYMO product, such as Frequently Asked Questions and solutions
to known problems. The User Guide also gives you additional information.
DYMO Help Desk: You can also contact the DYMO Help Desk where an
associate will help you to determine the exact nature of the problem and
advise you what to do next:
UK 020 3564 8354 International +44 203 564 8356
Repair Center: You can send your defective product to a DYMO repair
center (see conditions 1 and 2 above on how to replace a defective product).
The address of your nearest DYMO repair center can be found at
www.dymo.com or you can contact the DYMO Help Desk.