Dyson Ball User manual

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OPERATING MANUAL
INSTRUCCIONES DE SEGURIDAD
ASSEMBLY ARMADO
WASH FILTERS
Wash filters with cold water
at least every 3 months.
LAVADO DE LOS
FILTROS
Lave los filtros con agua fria
al menos cada 3 meses.
REGISTER TODAY
3 easy ways to register your
5 year warranty.
REGISTRE HOY
3 maneras faciles de registrarse
sus 5 años de garantía.

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Operation
Funcionamiento
Looking for blockages
Cómo buscar obstrucciones
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Storage
Almacenamiento
Emptying the clear bin
Cómo vaciar el cubo transparente

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Almacenamiento
Brush bar – clearing obstructions
Cepillo: para eliminar obstrucciones
Tool attachments
Accesorios de herramientas
Carrying the machine
Para trasladar el aparato Carpets or hard floors Alfombras o pisos
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USING YOUR DYSON MACHINE
PLEASE READ THE ‘IMPORTANT SAFETY INSTRUCTIONS’ IN THIS
DYSON OPERATING MANUAL BEFORE PROCEEDING.
RATING PLATE
• Your serial number can be found on your rating plate which is behind
the clear bin.
• Check to ensure your electricity supply corresponds to that shown on
the rating plate. The machine must only be used as rated.
ASSEMBLY
• Lie the machine on its back.
• Attach the cleaner head by sliding it on to the connections on the
lower front part of the ball. Ensure the electrical plug on the cleaner
head fits into the twin - block connection on the body of the machine,
which is directly above the airway. Push firmly: the cleaner head will
click into place.
• Stand the machine up straight.
• Attach the wand handle by sliding it on to the top of the machine.
The spring clip in the handle will click into place.
• Ensure the hose is straight. Press the red button on the hose. Slide the
wand into the hose.
• Ensure the wand and hose sit in the recess of the handle. Slide the end
of the wand down into the handle to secure it.
• Close the wand cap.
• Slide the tool holder onto the side of the duct as shown.
• Ensure the cyclone and clear bin unit is secured to the main body of
the machine.
• Attach the tools as shown. In use, the tools can be attached to either
the hose or the wand.
• Wind the cable around the cable hooks. Secure with the clip.
• To watch a short online video visit:
– www.dyson.com/up13gettingstarted
OPERATION
• Unwind the cable.
• Plug the machine into the mains electricity supply.
• To switch ‘ON’ or ‘OFF’ press the red power button, located
as shown.
• To use, recline the handle. The stabilizer stand will automatically
lift up.
• After use, return the machine to the upright position, pushing it firmly
into place. The stabilizer wheels will automatically lower.
• Then unplug the machine, coil the cable safely and put the
machine away.
• Switch 'OFF' the machine, unplug and ensure it is upright before:
– changing or using tools
– removing the hose or airway inspection parts.
• Use the cyclone carry handle to carry the machine.
ATTACHMENTS
• To release the wand, open the wand cap and pull the red tube up and
away from the handle until it clicks into place.
• Should you wish to use the hose without the wand, follow the above
instruction and press the red button to release the wand from
the hose.
CARPETS OR HARD FLOORS
• The brush bar will always default to ‘ON’ (spinning) each time you
switch the machine ‘ON’ and recline it for cleaning.
• The brush bar will not rotate when the machine is upright.
• To switch the brush bar 'OFF' (e.g. for delicate rugs and delicate
flooring):
– switch the machine ‘ON’
– recline the machine
– press the brush bar ‘ON/OFF’ button – the brush bar will stop
spinning.
• The brush bar will automatically stop if it becomes obstructed.
See ‘Brush bar – clearing obstructions’.
• Before vacuuming your flooring, rugs and carpets, check the
manufacturer's recommended cleaning instructions.
• Some carpets may fuzz if a rotating brush bar is used when
vacuuming. If this happens, we recommend vacuuming with the brush
bar switched 'OFF' and consulting with the flooring manufacturer.
• The brush bar on the machine may damage some carpet types. If you
are unsure, turn ‘OFF’ the brush bar.
• Check the brush bar regularly and clear away any debris (such as
hair). Debris left on the brush bar may cause damage to flooring
when vacuuming.
LOOKING AFTER YOUR DYSON MACHINE
• Do not carry out any maintenance or repair work other than that
shown and described in this Dyson Operating Manual, or advised by
the Dyson Helpline.
• Only use parts recommended by Dyson. If you do not this may
invalidate your warranty.
• Store the machine indoors. Do not use or store it below 37.4°F (3°C).
Ensure the machine is at room temperature before operating.
• Clean the machine only with a dry cloth. Do not use any lubricants,
cleaning agents, polishes or air fresheners on any part of
the machine.
• If used in a garage, always wipe the base plate and ball with a dry
cloth after vacuuming to clean off any sand, dirt, or pebbles that
could damage delicate floors.
VACUUMING
• Do not use without the clear bin and filters in place.
• Fine dirt such as plaster dust or flour should only be vacuumed in very
small amounts.
• Do not use the machine to pick up sharp hard objects, small toys,
pins, paper clips, etc. They may damage the machine.
• When vacuuming, certain carpets may generate small static charges
in the clear bin or wand. These are harmless and are not associated
with the mains electricity supply. To minimize any effect from this
(small static charge), do not put your hand or insert any object into the
clear bin unless you have first emptied it and cleaned it with a damp
cloth (see ‘Cleaning the clear bin’).
• Do not work with the machine above you on the stairs. When cleaning
stairs it is recommended that the handle is not extended and that you
use a tool on the end of the hose rather than the wand.
• Do not put the machine on chairs, tables, etc.
• Before vacuuming highly polished floors, such as wood or linoleum,
first check that the underside of the floor tool and its brushes are free
from foreign objects that could cause marking.
• Do not leave the cleaner head in one place on delicate floors.
• Do not use this machine outdoors. The Dyson Car Cleaning Kit
(Model 08909) is intended for use only inside a garage.
EMPTYING THE CLEAR BIN
• Empty as soon as the dirt reaches the level of the MAX mark – do
not overfill.
• Switch ‘OFF’ and unplug before emptying the clear bin.
• To remove the cyclone and clear bin unit, press down on the red
button on the top of the carrying handle on the cyclone.
• To release the dirt, press all the way down on the same red button on
the top of the carrying handle on the cyclone.
• To minimize dust/allergen contact when emptying, encase the clear
bin tightly in a plastic bag and empty.
• Remove the clear bin carefully from the bag.
• Seal the bag tightly, dispose as normal.
• To refit:
– ensure the airway in the bin base is clear of dust and dirt
– close the clear bin base so it clicks into place
– push the cyclone and clear bin unit into the main body of the
machine; it will click into place
– ensure the cyclone and clear bin unit is secure.
WASHING YOUR FILTERS
• Your machine has two washable filters, located as shown.
• Check and wash the filters regularly according to instructions to
maintain performance.
• Switch ‘OFF’ and unplug before checking or removing the filters.
• The filters may require more frequent washing if vacuuming fine dust.
• Wash with cold water only. Do not use detergents.
• Do not put the filters in a dishwasher, washing machine, tumble dryer,
oven, microwave or near a open flame.
FILTER A
• Remove cyclone and clear bin (see 'Emptying the clear bin').
• Release the catch on the front of the cyclone handle and then remove
the filter.
• Wash the filter with cold water only. Hold under a tap and run water
through the open end until the water runs clear. Turn upside down
and tap out.
• Squeeze and twist with both hands to make sure the excess water
is removed.
• Run water over the outside of the filter until the water runs clear.
• Squeeze and twist with both hands to make sure the excess water
is removed.
• Stand the filter on its wide, open end to dry. Leave to dry completely
for a minimum of 24 hours.
• Replace the filter into the cyclone. Swing the handle back into place.
Ensure the latch clicks to engage and is secure. Fit the cyclone and
clear bin unit onto the machine (instructions above).
FILTER B
• Lie the machine on its side.
• To remove filter B:
– turn the blue central locking dial on the outer cover of the ball
counter-clockwise until the cover is released
– lift off the cover
– turn the filter one-quarter counter-clockwise to release.
• Wash the filter with cold water only.
• Filter B should be rinsed and tapped out until the water runs clear,
then tapped out again to ensure all excess water is removed. (Tap on
the plastic rim, not the filter material.) Leave to dry completely for a
minimum of 24 hours.
• It is normal for the filter in the ball to turn gray in color.
• To refit filter B:

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– refit the filter on to the ball
– secure the filter by turning it clockwise so the white arrows align.
• When refitting the outer cover of the ball, keep turning the central
locking dial clockwise. When it starts to click it is locked.
• To watch a short online video visit:
– www.dyson.com/up13filterwash
BLOCKAGES – THERMAL CUT-OUT
• This machine is fitted with an automatically resetting thermal cut-out.
• Large items may block the tools or wand inlet. If any part becomes
blocked the machine may overheat and automatically cut-out.
• If this happens, follow the instructions below in 'Looking for
blockages'.
LOOKING FOR BLOCKAGES
• Switch ‘OFF’ and unplug before looking for blockages. Failure to do
so could result in personal injury.
• Leave to cool down for 1-2 hours before checking the filters or
for blockages.
• Clear any blockage before restarting.
• Look for blockages in the wand, airways and cleaner head.
• To release the hose from the machine, you will need to remove
the wand.
• Open the wand release cap.
• Pull the wand up and away from the handle.
• Press the red release button in the connecting collar and remove the
wand from the hose.
• Remove the clear bin and cyclone unit. Then release the hose from the
machine by pressing the red tab on the base of the hose –you can see
it from the front of the machine.
• Check for blockages in the hose.
• Beware of sharp objects when checking for blockages.
• To refit the hose, align the guides on the base of the hose with the
channels in the neck of the airway. Ensure the red tab faces the front
of the machine. Push the hose on. It will click into place. To refit the
wand follow the instructions above in the ‘OPERATION’ section.
• To remove the base plate to access an obstruction, see ‘Base plate –
disassembly/reassembly’.
• To look for blockages in the front airway between the ball and the
cleaner head you will need to remove the cleaner head: see ‘Base
plate – disassembly/reassembly’ below on how to do this.
• To look for blockages in the rear airway between the ball and the
cleaner head you will need to release the hose. Hold and slide the red
cuff out. Check thoroughly for blockages and slot back into place.
• Beware of sharp objects when checking for blockages.
• To look for blockages in the ball, open the clear plastic inlet on
the top.
• Refit all parts securely before using.
• Clearing blockages is not covered by your warranty.
BRUSH BAR – CLEARING OBSTRUCTIONS
• If your brush bar is obstructed, it may shut ‘OFF’. If this happens, you
will need to remove the blockage.
• Switch ‘OFF’ and unplug before proceeding. Failure to do so could
result in personal injury.
• Beware of sharp objects when clearing obstructions.
• If you still cannot clear the obstruction, please follow the instructions
below to remove the base plate. This gives more access to the
obstruction. Alternatively, contact a Dyson expert on the Dyson
Helpline or visit the website. Clearing brush bar obstructions is not
covered by your warranty.
BASE PLATE – DISASSEMBLY/REASSEMBLY
• Switch ‘OFF’ and unplug before proceeding. Failure to do so could
result in personal injury.
• Lie the machine on its front.
• Detach the red ‘C’ clip which is on the connection between the
cleaner head and the machine. It is quite firm, but do not pull it off
roughly. Use a constant, firm pressure.
• Pull the cleaner head away from the machine. Use a constant,
firm pressure.
• At each end of the cleaner head there are 2 levers:
– swing them out at right angles
– hinge the base plate open.
• Beware of sharp objects when clearing obstructions.
• To refit the base plate, hinge it closed.
• To secure the base plate push both levers back into position so they
are flush with the surface of the cleaner head.
• Refit the red ‘C’ clip onto the cleaner head. The flatter edge of the clip
fits against the cleaner head. It is easier to slide one lug into its slot
before the other.
• Lay the machine on its back.
• Attach the cleaner head by sliding it on to the connections on the
lower front part of the ball. Ensure the electrical plug on the cleaner
head fits into the twin - block connection on the body of the machine,
which is directly above the airway. Push firmly: the cleaner head will
click into place.
BRUSH BAR – TROUBLESHOOTING
• If the brush bar has stopped spinning, follow the instructions above
on clearing obstructions. Alternatively, contact a Dyson expert on the
Dyson Helpline or visit the website.
• To view a short online video visit:
– www.dyson.com/up13brushbarmaintenance
DYSON CUSTOMER CARE
THANK YOU FOR CHOOSING TO BUY A DYSON MACHINE
If you have a question about your Dyson machine, call the Dyson
Helpline with your serial number and details of where and when you
bought the machine.
Most questions can be solved over the phone by one of our Dyson
Helpline staff.
If your Dyson machine needs service, call the Dyson Helpline so we
can discuss the available options. If your Dyson machine is under
warranty, and it is a covered repair, it will be repaired at no cost.
Your serial number can be found on your rating plate which is behind
the clear bin.
PLEASE REGISTER AS A DYSON MACHINE OWNER
To help us ensure you receive prompt and efficient service, please
register as a Dyson machine owner. There are three ways to do this:
• Online at www.dyson.com
• Telephone the Dyson Helpline,1-866-277-4649.
• Complete the enclosed Warranty Form and mail it to us.
This will confirm ownership of your Dyson machine in the event of an
insurance loss, and enable us to contact you if necessary.
5 YEAR LIMITED WARRANTY
TERMS AND CONDITIONS OF THE DYSON 5 YEAR
LIMITED WARRANTY
WHAT IS COVERED
• Your Dyson machine is warranted against original defects in materials
and workmanship for a period of 5 years from the date of purchase,
when used for normal domestic purposes in accordance with the
Dyson Operating Manual. Please retain your proof of purchase.
If you do not have your proof of purchase, your warranty will start
90 days after the date of manufacture, according to Dyson’s records.
This warranty provides, at no extra cost to you, all labor and parts
necessary to ensure your machine is in proper operating condition
during the warranty period. The replacement of any part of your
machine under warranty will not extend the period of warranty.
Any parts which are returned and replaced by Dyson will become the
property of Dyson. Please call the Dyson Helpline at 1-866-277-4649
for more information.
• This limited warranty is subject to the following terms:
WHAT IS NOT COVERED
Dyson shall not be liable for costs, damages or repairs incurred as a
result of, due to, or from:
• Purchases of machines from unauthorized dealers.
• Careless operation or handling, misuse, abuse and/or lack
of maintenance or use not in accordance with the Dyson
Operating Manual.
• Use of the machine other than for normal domestic purposes within
the United States, e.g. for commercial or rental purposes.
• Use of parts not in accordance with the Dyson Operating Manual.
• Use of parts and accessories other than those produced or
recommended by Dyson.
• External sources such as weather, electrical outages or power surges.
• Repairs or alterations carried out by unauthorized parties or agents.
• Clearing blockages from your machine or washing of the filter.
• Normal wear and tear, including normal wearing parts, such as clear
bin, belt, filter, brush bar, hose assembly and power cord (or where
external damage or abuse is diagnosed), carpet or floor damage due
to use not in accordance with manufacturer’s instructions or failure to
turn the brush bar off when necessary.
• Damage as a result of use not in accordance with the rating plate.
• Use of this machine on rubble, ash, plaster, drywall, liquids, or
wet surfaces.
• Additionally, this limited warranty does not apply to any machine that
has had the serial number altered or removed.
WARRANTY LIMITATIONS AND EXCLUSIONS
• Any implied warranties relating to your machine including but not
limited to warranty of merchantability or warranty of fitness for a
particular purpose, are limited to the duration of this warranty.
This limitation is not allowed by some States and so this limitation may
not apply to you.
• Your remedy for breach of this warranty is limited to the warranty
service described below. Dyson will not be liable for any
consequential damages or incidental damages you may incur in
connection with your purchase and use of your machine.
This limitation is not allowed by some States and so this limitation may
not apply to you.