Dyson DC19 User manual

OPERATING MANUAL
REGISTER
FOR YOUR FREE
5 YEAR
GUARANTEE
TODAY
WASH FILTER
Wash filter with cold water
at least every 6 months.
6
months
ASSEMBLY
Flat OutTM head
1 2 3
click
click
click

Note your serial number for future reference
After registering for your free 5 year guarantee, your
Dyson vacuum cleaner will be covered for parts and
labour for 5 years from the date of purchase, subject to
the terms of the guarantee.
If you have any query about your Dyson vacuum cleaner,
call the Dyson Customer Care Helpline with your serial
number and details of where/when you bought the
vacuum cleaner. Your serial number can be found on
your rating plate which is behind the clear binTM.
Most queries can be solved over the phone by one of our
trained Dyson Customer Care Helpline staff.
REGISTER
BY MAIL
Complete and return
the form to Dyson in the
envelope supplied.
REGISTER
BY PHONE
Call our dedicated Helpline.
Open 7am–10pm.
7 days a week.
REGISTER
ONLINE
Visit our website to register
your full parts and labour
guarantee online.
www.dyson.com/register
UK 0800 298 0298
IRL 01 475 7109
3 EASY WAYS TO REGISTER FOR YOUR FREE 5 YEAR GUARANTEE
2

GENERAL SAFETY PRECAUTIONS
SAVE THESE INSTRUCTIONS
THIS VACUUM CLEANER IS INTENDED FOR HOUSEHOLD USE ONLY
READ ALL INSTRUCTIONS BEFORE USING THIS VACUUM CLEANER
When using an electrical appliance, basic precautions should always be
followed, including the following:
This vacuum cleaner is for domestic use only. Do not use outdoors or on wet1.
surfaces.
Do not handle plug or vacuum cleaner with wet hands.2.
Do not allow to be used as a toy. Close attention is necessary when used by or3.
near children.
Do not use with damaged cable or plug. If the supply cable is damaged, it must4.
be replaced by Dyson Ltd., our service agents or similarly qualied persons in
order to avoid a hazard.
If the vacuum cleaner is not functioning properly, has been dropped, damaged,5.
left outdoors, or immersed in liquid, do not use. Contact the Dyson Customer
Care Helpline.
Do not use the vacuum cleaner if any parts appear to be faulty, missing or6.
damaged.
Ensure all parts including clear bin7. TM are securely attached before using or
carrying the vacuum cleaner.
This vacuum cleaner is not intended for use by persons (including children) with8.
reduced physical, sensory or mental capabilities, or lack of experience and
knowledge, unless they have been given supervision or instruction concerning
use of the vacuum cleaner by a person responsible for their safety. Children
should be supervised to ensure that they do not play with the vacuum cleaner.
Do not leave vacuum cleaner when plugged in. Unplug from outlet when not in9.
use, and before performing user maintenance, connecting or disconnecting the
hose or changing accessories.
Store the vacuum cleaner indoors. Put the vacuum cleaner away after use with10.
the cable stored safely, to prevent tripping hazards.
This vacuum cleaner is tted with a thermal protection device. If any part of 11.
your vacuum cleaner becomes blocked it may cause the device to operate and
automatically stop the vacuum cleaner. If this happens, the vacuum cleaner
must be switched off, unplugged and allowed to cool down before attempting to
check lters or for blockages. Ensure any blockage is cleared before re-starting
the vacuum cleaner.
Turn off all controls before unplugging.12.
Do not unplug by pulling on cable. To unplug, grasp the plug, not the cable.13.
Do not pull or carry by the cable, use the cable as a handle, close a door on14.
the cable, or pull the cable around sharp edges or corners. Do not run vacuum
cleaner over the cable. Keep the cable away from heated surfaces.
The use of an extension cable is not recommended.15.
Keep hair, loose clothing, ngers, and all parts of body away from openings 16.
and moving parts, such as the brush bar.
Do not put any object into openings. Do not use with any opening blocked: keep17.
free of dust, lint, hair, and anything that may reduce air ow.
Take extra care when vacuuming on stairs. Always work with the vacuum cleaner18.
at the bottom of the stairs.
Keep the vacuum cleaner on the oor. Do not put the vacuum cleaner on chairs, 19.
tables etc.
Do not shake the vacuum cleaner or press the cyclone release button while20.
carrying the vacuum cleaner, or it could fall and cause injury.
Do not use to pick up ammable or combustible liquids, such as petrol, or use in 21.
areas where they may be present.
Do not pick up anything that is burning or smoking, such as cigarettes, matches,22.
or hot ashes.
Check to ensure your electricity supply matches that shown on the rating plate.23.
The vacuum cleaner must only be used as rated.
Use only as described in this Dyson Operating Manual. Use only Dyson24.
recommended attachments.
Do not use without clear bin25. TM and lters in place.
Do not lubricate any parts, or carry out any maintenance or repair work other26.
than that shown in this Dyson Operating Manual, or as advised by the Dyson
Customer Care Helpline.
Do not pull on
the cable.
Do not store near
heat sources.
Do not use near
naked ame.
Do not run over
the cable.
Do not pick up
water or liquids.
Do not pick up
burning objects.
Do not use above
you on the stairs.
Do not put hands
near the brush bar
when the vacuum
cleaner is in use.
3

12
3
13 4
1
24
4
2
1
click
click
click
click
click
3
Tool attachments
Turbine maintenance*
Looking for blockages
Suction release
4
* Selected models only

12
3
13 4
1
24
4
2
1
click
click
click
click
click
3
Emptying the clear binTM
Power and cable
Flat OutTM head
5

IMPORTANT!
WASH FILTER 6
months
6

Wash lter with cold water at least every 6 months.
7

USING YOUR DYSON VACUUM CLEANER
PLEASE NOTE:
Fine dust such as plaster dust or our should only be vacuumed in very small amounts.•
Do not use the vacuum cleaner to pick up sharp hard objects, small toys, pins,•
paper clips etc.
Consult your ooring manufacturer’s recommended instructions before vacuuming •
and caring for your oorings, rugs and carpets. Some carpets will fuzz if a rotating
brush bar is used when vacuuming. If this happens, we recommend vacuuming in hard
oors mode and consulting with your ooring manufacturer.
If used in a garage for car cleaning, care should be taken to wipe the soleplate and•
wheels with a dry cloth after vacuuming to clean off any sand, dirt or pebbles which
could damage delicate oors.
When vacuuming, certain carpets may generate small static charges in the clear bin• TM.
These are entirely harmless and not associated with the main supply.
To minimise any effect from this, do not put your hand or insert any object into the•
clear binTM unless you have you have emptied it and rinsed it out with cold water.
Only use parts recommended by Dyson; failure to do so could invalidate your•
guarantee.
EMPTYING THE CLEAR BINTM
CAUTION:
Switch OFF and unplug the vacuum cleaner before emptying the clear bin• TM.
Empty as soon as the dirt reaches the level of the MAX mark – do not overll. To •
remove the clear binTM from the vacuum cleaner press the button at the rear of the
carrying handle. To release the dirt, press the button again to open the clear binTM.
The British Allergy Foundation is a UK national charity with the aim of improving
awareness, prevention and treatment of allergies. The British Allergy Foundation Seal
of Approval is a UK registered trademark.
PLEASE NOTE:
Do not use the vacuum cleaner without the clear bin• TM in place.
Emptying into a bag is recommended for allergy sufferers.•
CLEANING THE CLEAR BINTM
CAUTION:
Do not immerse the whole cyclone in water or pour water into the cyclones.•
Ensure clear bin• TM is completely dry before replacing.
PLEASE NOTE:
Do not use detergents, polishes or air fresheners to clean the clear bin• TM.
Do not put clear bin• TM in a dishwasher.
Clean the shroud with a cloth or dry brush to remove lint and dust.•
WASHING YOUR FILTER
CAUTION:
Switch OFF and unplug the vacuum cleaner before removing the lter.•
Ensure lter is completely dry before retting to vacuum cleaner.•
It is important to check your lter regularly and wash at least every 6 months according •
to instructions, to maintain performance.
Please leave to dry completely for 24 hours.•
PLEASE NOTE:
The lter may require more frequent washing if vacuuming ne dust.•
Do not use detergents to clean the lter.•
Do not put the lter in a dishwasher, washing machine, tumble dryer, oven, microwave •
or near a naked ame.
LOOKING FOR BLOCKAGES
CAUTION:
Switch OFF and unplug the vacuum cleaner before checking for blockages.•
Beware of sharp objects when clearing blockages.•
Ret all parts of the vacuum cleaner securely before using.•
PLEASE NOTE:
Clearing blockages is not covered by your vacuum cleaner’s limited guarantee. If any •
part of your vacuum cleaner becomes blocked, it may overheat and then automatically
shut off. Unplug the vacuum cleaner and leave to cool down. Clear blockage before
restarting.
CONFORMITY INFORMATION
A sample of this product has been tested and found to be in conformity with the
following European Directive: 2006/95/EC Low voltage Directive, 93/68/EEC
CE Marking Directive, 2004/108/EC EMC Directive.
The symbol on the product or on its packaging indicates that this product should
not be treated as household waste. Instead it should be handed over to the applicable
collection point for the recycling of electrical and electronic equipment – this may be
your local civic amenity site or a facility provided by the retailer selling the product or
a replacement product. By ensuring this product is disposed of correctly, you will help
prevent potential negative consequences for the environment and for human health,
which could otherwise be caused by inappropriate waste handling of this product. For
more detailed information about recycling of this product, please contact the Dyson
Customer Care Helpline, your local authority civic amenity site or the retailer selling
the product or a replacement product.
GUARANTEE - TERMS AND CONDITIONS
DYSON CUSTOMER CARE
If you have a question about your Dyson vacuum cleaner, call the Dyson Customer
Care Helpline with your serial number and details of where and when you bought the
vacuum cleaner, or contact us via the website. The serial number can be found on the
main body of the vacuum cleaner behind the clear binTM. Most questions can be solved
over the phone by one of our Dyson Customer Care Helpline staff.
If your vacuum cleaner needs service, call the Dyson Customer Care Helpline so we
can discuss the available options. If your vacuum cleaner is under guarantee, and the
repair is covered, it will be repaired at no cost.
PLEASE REGISTER AS A DYSON OWNER
THANK YOU FOR CHOOSING TO BUY A DYSON VACUUM CLEANER.
To help us ensure you receive prompt and efcient service, please register
as a Dyson owner. There are three ways to do this:
Online at www.dyson.com•
By calling the Dyson Customer Care Helpline: UK: 0800 298 0298 or•
IRL: 01 475 7109.
By completing and returning the enclosed form to us by mail.•
This will conrm ownership of your Dyson vacuum cleaner in the event of an insurance
loss, and enable us to contact you if necessary.
LIMITED 5 YEAR GUARANTEE
Terms and conditions of the Dyson 5 year limited guarantee.
WHAT IS COVERED
The repair or replacement of your vacuum cleaner (at Dyson’s discretion) if your •
vacuum cleaner is found to be defective due to faulty materials, workmanship or
function within 5 years of purchase or delivery (if any part is no longer available or out
of manufacture Dyson will replace it with a functional replacement part).
Use of the vacuum cleaner in the UK and Republic of Ireland.•
WHAT IS NOT COVERED
Dyson does not guarantee the repair or replacement of a product as a result of:
Normal wear and tear (e.g. fuse, belt, brush bar, batteries etc).•
Accidental damage, faults caused by negligent use or care, misuse, neglect, careless•
operation or handling of the vacuum cleaner which is not in accordance with the
Dyson Operating Manual.
Blockages – please refer to the Dyson Operating Manual for details of how to unblock•
your vacuum cleaner.
Use of the vacuum cleaner for anything other than normal domestic household•
purposes.
Use of parts not assembled or installed in accordance with the instructions of Dyson.•
Use of parts and accessories which are not Dyson Genuine Components.•
Faulty installation (except where installed by Dyson).•
Repairs or alterations carried out by parties other than Dyson or its authorised agents.•
If you are in any doubt as to what is covered by your guarantee, please call the Dyson•
Customer Care Helpline on UK: 0800 298 0298 or IRL: 01 475 7109.
SUMMARY OF COVER
The guarantee becomes effective at the date of purchase (or the date of delivery if this•
is later).
You must provide proof of delivery/purchase before any work can be carried out on•
your vacuum cleaner. Without this proof, any work carried out will be chargeable.
Please keep your receipt or delivery note.
All work will be carried out by Dyson or its authorised agents.•
Any parts which are replaced will become the property of Dyson.•
The repair or replacement of your vacuum cleaner under guarantee will not extend the•
period of guarantee.
The guarantee provides benets which are additional to and do not affect your •
statutory rights as a consumer.
ABOUT YOUR PRIVACY
Your information will be held by Dyson Limited and its agents for promotional,
marketing and servicing purposes.
If your personal details change, if you change your mind about any of your
marketing preferences or if you have any queries about how we use your
information, please let us know by contacting Dyson Limited, Tetbury Hill,
Malmesbury, Wiltshire, SN16 0RP England, or by calling the Dyson Customer
Care Helpline on UK 0800 298 0298 or IRL 01 475 7109. Or you can email us
at [e-mail].
For more information on how we protect your privacy, please see our privacy
policy on www.dyson.co.uk.
8

PRODUCT INFORMATION
Maximum product weight 8.05kg, Voltage 230 – 240V, Maximum Power 1400W.
Please note: small details may vary from those shown.
This product is protected by the following intellectual property rights:
PATENT/PATENT APPLICATION NUMBERS:
EP 1361812; EP 1361814; EP 1268076; EP 1361815; EP 0636338; EP 0800360;
EP 1377196; GB 2416483; WO 2006/008451; EP 1542574; EP 1542576;
GB 2407022; EP 1443842; EP 1443841.
Equivalent patents, registered designs and applications exist in other countries.
9

www.dyson.com
Dyson Customer Care
If you have a question about your Dyson vacuum cleaner,
call the Dyson Customer Care Helpline with your serial number
and details of where and when you bought the vacuum cleaner,
or contact us via the Dyson website. The serial number can
be found on the main body of the vacuum cleaner behind the
clear binTM.
JN.21346 PN.12592-05-01 05.08.08
UK Dyson Customer Care
[e-mail]
0800 298 0298
Dyson Ltd, Tetbury Hill, Malmesbury, Wiltshire SN16 0RP
IRL Dyson Customer Care
[e-mail]
01 475 7109
Dyson Ireland Ltd, Unit 10 Greenogue Business park,
Rothcoole, Dublin 24
IMPORTANT!
WASH FILTER
Wash lter with cold water at least every 6 months.
6
months

REGISTER
BY MAIL
Complete and return
the form to Dyson in
the envelope supplied.
REGISTER
BY PHONE
Call our dedicated Helpline.
Open 7am – 10pm,
7 days a week.
REGISTER
ONLINE
Visit our website to register
your full parts and labour
guarantee online.
www.dyson.com/register
UK 0800 298 0298
IRL 01 475 7109
3 EASY WAYS TO REGISTER FOR YOUR FREE 5 YEAR GUARANTEE
Title Surname
First name
Telephone
e-mail
Postcode
Address
Date of purchase / / Country of purchase UK Ireland
From time to time, we’d like to tell
you about new Dyson technology
and services. If you’d prefer us NOT
to keep in touch, please tick this box.
Serial number
GUARANTEE FORM