Dyson DC26 User manual

OPERATING MANUAL
REGISTER
YOUR 2 YEAR
GUARANTEE
TODAY
WASH FILTERS
Wash filters with cold water
regularly or as required.
ASSEMBLY
clik
clik
clik

Note your serial number for future reference
www.dyson.com/register
2
This illustration is for example purposes only.
REGISTER
BY MAIL
Complete and return
the form to Dyson in the
envelope supplied.
REGISTER
BY PHONE
Call our dedicated Helpline.
REGISTER
ONLINE
Visit our website to register your
full parts and labour guarantee
online (Australia only).
www.dyson.com.au/register
AU 1800 239 766
NZ 0800 397 667
SG 7000 435 7546
ID 021 707 39766
3 EASY WAYS TO REGISTER YOUR 2 YEAR GUARANTEE
Your Dyson vacuum cleaner will be covered for parts and
labour for 2 years from the date of purchase, subject to
the terms of the guarantee.
If you have a query about your Dyson vacuum cleaner,
call the Dyson Customer Care Helpline quoting the
serial number and details of where/when you bought the
vacuum cleaner. The serial number can be found on the
main body of the vacuum cleaner behind the clear bin.
Most queries can be solved over the phone by one of our
Dyson Customer Care Helpline staff.
Visit our website to register your full parts and labour
guarantee online (Australia only).
www.dyson.com.au/register

IMPORTANT SAFETY INSTRUCTIONS
READ ALL INSTRUCTIONS BEFORE USING THIS APPLIANCE
When using an electrical appliance, basic precautions should always be followed, including the following:
WARNING
TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK, OR INJURY:
1. Do not leave the Dyson vacuum when plugged in. Unplug from socket when not in use and before servicing.
2. Do not use outdoors or on wet surfaces. Suitable for dry locations only. Do not use to pick up water.
3. Do not allow to be used as a toy. Close attention is necessary when used by or near children. Children should be
supervised to ensure that they do not play with the Dyson vacuum.
4. This Dyson vacuum is not intended for use by young children or infirm persons with reduced physical, sensory or
reasoning capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction
by a responsible person concerning use of the Dyson vacuum to ensure that they can use the Dyson vacuum safely.
5. Use only as described in this manual. Use only Dyson recommended accessories and replacement parts. Do not
carry out any maintenance other than that shown in this manual, or advised by the Dyson Customer Care Helpline.
Contact the Dyson Customer Care Helpline when service or repair is required. Do not disassemble the Dyson
vacuum as incorrect reassembly may result in an electric shock or fire.
6. Do not use with a damaged cord or plug. If the Dyson vacuum is not working as it should, has been dropped,
damaged, left outdoors, or dropped into water, do not use and contact the Dyson Customer Care Helpline. If the
supply cord is damaged it must be replaced by Dyson, its service agent or similarly qualified person in order to
avoid a hazard.
7. Do not pull or carry by cord, use cord as a handle, close a door on cord, or pull cord around sharp edges or
corners. Do not run the Dyson vacuum over cord. Keep cord away from heated surfaces. To avoid a tripping hazard
rewind the cord when not in use.
8. Always extend the cord to the red line but do not stretch or tug the cord.
9. Do not unplug by pulling on the cord. To unplug, grasp the plug, not the cord.
10. Do not handle the plug or Dyson vacuum with wet hands.
11. Do not put any object into openings. Do not use with any opening blocked; keep free of dust, lint, hair, and anything
that may reduce air flow.
12. Keep hair, loose clothing, fingers, and all parts of body away from openings and moving parts, such as the brush
bar. Do not point the hose, wand or tools at your eyes or ears or put them in your mouth.
13. Turn off all controls before unplugging.
14. Use extra care when cleaning on stairs. Do not work with the Dyson vacuum above you on the stairs.
15. Do not use to pick up flammable or combustible liquids, such as gasoline, or use in areas where they or their vapors
may be present.
16. Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.
17. Do not use without the clear bin and filter in place.
18. Hold the plug when rewinding onto cord reel. Do not allow the plug to whip when rewinding.
19. The use of an extension cable is not recommended.
READ AND SAVE THESE INSTRUCTIONS
THIS DYSON VACUUM IS INTENDED FOR HOUSEHOLD USE ONLY
3
Do not pull on
the cable.
Do not store near
heat sources.
Do not use near
naked flame.
Do not run over
the cable.
Do not pick up
water or liquids.
Do not pick up
burning objects.
Do not use above
you on the stairs.

B
A
3
2
1
1 2 3 4
5 6 7
4
Storage
Blockages
Suction release
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B
A
3
2
1
1 2 3 4
5 6 7
5
Power & Cable
Emptying
Tools
clik
clik
clik
clik

Filter A
Filter B
24 hrs
1
2
3
4
5
6
7
8
9
10
11 12
6
IMPORTANT!
WASH FILTERS

Filter A
Filter B
24 hrs
1
2
3
4
5
6
7
8
9
10
11 12
Wash filters with cold water regularly or as required.
7
Register for a filter wash reminder by email (Australia only);
[e-mail]

8
USING YOUR DYSON VACUUM CLEANER
CAUTION:
• Do not allow the vacuum cleaner to be used by anyone who may not be able to
operate it safely.
• The use of an extension cable is not recommended.
• Always switch ‘OFF’ and unplug before performing maintenance on your
vacuum cleaner.
• Ensure the cyclone is secured to the vacuum cleaner. Do not press the cyclone
release button or shake the vacuum cleaner while carrying or it could fall and
cause injury.
• Store the vacuum cleaner indoors. Put the vacuum cleaner away after use with
the cable coiled safely, to prevent tripping hazards.
• Do not use outdoors or on wet surfaces or to vacuum water or other liquids –
electric shock could occur.
• Do not lubricate any parts, or carry out any maintenance or repair work other
than that shown in this manual, or advised by the Dyson Customer Care
Helpline.
PLEASE NOTE:
• This vacuum cleaner is intended for domestic use only. Fine dust such as plaster
dust or flour should only be vacuumed in very small amounts.
• Do not use the vacuum cleaner to pick up sharp hard objects, small toys, pins,
paper clips, etc. They may damage the vacuum cleaner.
• If used in a garage, care should be taken to wipe the soleplate and wheels with
a dry cloth after vacuuming to clean off any sand, dirt, or pebbles that could
damage delicate floors.
• When vacuuming, certain carpets may generate small static charges in the clear
bin. These are entirely harmless and are not associated with the mains supply.
To minimise any effect from this, do not put your hand or insert any object into
the clear bin unless you have first emptied it and rinsed it out with cold water.
(See ‘Cleaning the clear bin’ section on page 8).
• Do not use or store this vacuum cleaner below 0°C. Ensure that the vacuum
cleaner is at room temperature before operating.
EMPTYING THE CLEAR BIN
CAUTION:
• Switch ‘OFF’ the vacuum cleaner and unplug before emptying the clear bin.
• Empty as soon as the dirt reaches the level of the MAX mark – do not overfill.
• To remove the clear bin from the vacuum cleaner, press the grey button at the
rear of cyclone carrying handle. To release the dirt, press the red bin release
button. Emptying into a bag is recommended for people with asthma and
allergies.
• To minimise dust/allergen contact when emptying, encase the clear bin tightly
in a plastic bag and empty. Remove the clear bin carefully and seal bag tightly,
dispose as normal.
• Do not use the vacuum cleaner without the clear bin in place.
CLEANING THE CLEAR BIN
CAUTION:
• To remove the cyclone unit from the clear bin press the red bin release button.
This exposes a small silver button behind the red opening mechanism. Press the
silver button and separate the cyclone unit from the clear bin.
• Clean the clear bin with cold water only.
• Ensure the clear bin is completely dry before replacing.
PLEASE NOTE:
• Do not use detergents, polishes or air fresheners to clean the clear bin.
• Do not put clear bin in a dishwasher.
• Clean the shroud with a cloth or dry brush to remove lint and dust.
WASHING YOUR FILTERS
CAUTION:
• Switch ‘OFF’ and unplug the vacuum cleaner before removing the filters.
• Ensure filters are completely dry before refitting to the vacuum cleaner.
PLEASE NOTE:
• This machine has two filters, located as shown. It is important to check
your filters and wash with cold water regularly, or as required, to maintain
performance. FilterB should be rinsed and tapped out until the water runs
clean, then tapped out again to ensure all excess water is removed.
• After washing please leave for 24 hours to dry completely.
• The filters may require more frequent washing if vacuuming fine dust.
• Do not use detergents to clean the filters.
• Do not put the filters in a dishwasher, washing machine, tumble dryer, oven,
microwave or near a naked flame.
LOOKING FOR BLOCKAGES
CAUTION:
• Switch ‘OFF’ and unplug the vacuum cleaner before checking for blockages.
Failure to do so could result in personal injury.
• Beware of sharp objects when clearing blockages.
• Refit all parts of the vacuum cleaner securely before using.
PLEASE NOTE:
• Clearing blockages is not covered by your vacuum cleaner’s limited guarantee.
• This vacuum cleaner is fitted with an automatically resetting thermal cut-out.
If any part of the vacuum cleaner becomes blocked, it may overheat and
automatically cut-out. Switch ‘OFF’ and unplug the vacuum cleaner and leave to
cool down for 1-2 hours before checking filters or for blockages.
• Large items may block the tools or wand inlet, if this happens switch the vacuum
cleaner off and unplug the vacuum cleaner before removing the blockage.
Do not operate the wand release catch.
DISPOSAL INFORMATION
Dyson products are made from high grade recyclable materials. Please dispose
of this product responsibly and recycle where possible.
When your Dyson vacuum cleaner reaches the end of its life, we are responsible
for its safe disposal. You can send your old Dyson vacuum cleaner back to us (at
our cost) and we will organise for it to be recycled.*
*Please note that not all parts are recyclable. Recycling of parts is subject to the
capabilities of 3rd party suppliers. Available in Australia only.
Simply:
1. Box up your old Dyson vacuum cleaner
2. Take your package to your local post office and send to the address below:
Dyson We Recycle
Reply Paid 83215
Dyson Service Centre
Unit 6 & 7, 7-11 Parraweena Rd
Taren Point, NSW 2229.
1
2
3

9
2 YEAR DYSON GUARANTEE
TERMS AND CONDITIONS
Terms and conditions of your Dyson 2 year guarantee.
• The guarantee becomes effective from the date of purchase.
• All work will be carried out by Dyson Appliances (Aust) Pty Ltd, Avery Robinson
Ltd (NZ), Singapore’s authorised agent - Service @Home Pte Ltd., Indonesia’s
authorised agent - PT Higienis Indonesia or their authorised agents.
• Any parts replaced will become the property of Dyson Appliances (Aust) Pty Ltd.,
Avery Robinson Ltd (NZ), Dyson Singapore Pte Ltd., PT Higienis Indonesia.
• The repair and replacement of your vacuum cleaner under guarantee will not
extend the period of guarantee.
• The guarantee provides benefits which are additional to and do not affect your
statutory rights as a consumer.
• You must provide proof of purchase before any work can be carried out on your
vacuum cleaner. Without this proof, any work carried out will be chargeable.
Please keep your receipt.
WHAT IS COVERED
The repair or replacement of your vacuum cleaner if your vacuum cleaner is
found to be defective due to faulty materials, workmanship or function within
2 years of purchase (if any part is no longer available or out of manufacture,
Dyson will replace it with a functional replacement part).
WHAT IS NOT COVERED
Dyson shall not be liable for costs of repair or replacement of a product incurred
as a result of:
• Normal wear and tear (e.g. fuse, belt, brush bar, batteries etc).
• Industrial use of the vacuum cleaner such as vacuuming gyprock dust or builders
dust may void your guarantee.
• Accidental damage, faults caused by negligent use or care, neglect, careless
operation or handling of the vacuum cleaner which is not in accordance with this
Dyson Operating Manual.
• Blockages – please refer to this Dyson Operating Manual for details of how to
unblock your vacuum cleaner.
• Use of the vacuum cleaner for anything other than normal domestic household
purposes in the country of purchase.
• Use of parts not assembled or installed in accordance with the instructions of
Dyson.
• Use of parts and accessories other than those produced or recommended by
Dyson.
• Damage from external sources such as transit, weather, electrical outages or
power surges.
• Failures caused by circumstances outside Dyson’s control.
• Repairs or alterations carried out by parties other than Dyson or its authorised
agents.
If you are in any doubt as to what is covered by your guarantee, please call the
Dyson Customer Care Helpline on:
Australia 1800 239 766
New Zealand 0800 397 667
Remember: Always disconnect plug from mains before inspecting for problems.
• If your vacuum cleaner will not operate, first check: mains socket has electricity
supply and the plug is properly inserted into the socket.
• Sucking up certain items such as stockings, clippings of cloth, sizeable pieces of
paper etc may block the hose or ducts. Should a blockage occur, first disconnect
the vacuum cleaner from the electricity supply and refer to the ‘Looking for
blockages’ section in this Dyson Operating Manual (see pages 4,5 and 8).
• Never pick up hot cinders or lit cigarette ends.
• Do not attempt to pick up water with your Dyson vacuum cleaner. It has not
been designed as a wet pick-up cleaner.
REGISTERING YOUR GUARANTEE
To help us ensure you receive prompt and efficient service, please register as a
Dyson vacuum cleaner owner. There are three ways to do this:
• Online (Australia only) at www.dyson.com.au/register
• By calling the Dyson Customer Care Helpline.
• By completing and returning the enclosed form to us by mail.
This will confirm ownership of your Dyson vacuum cleaner in the event of an
insurance loss, and enable us to contact you if necessary.
DYSON CUSTOMER CARE
THANK YOU FOR CHOOSING TO BUY A DYSON VACUUM CLEANER
If you have a query about your Dyson vacuum cleaner, call the Dyson Customer
Care Helpline and quote your serial number, or contact us via the website.
The serial number can be found on the main body of the vacuum cleaner behind
the clear bin.
Most queries can be solved over the phone by one of our
Dyson Customer Care Helpline staff.
If your Dyson vacuum cleaner needs a service, call the Dyson Customer Care
Helpline so we can discuss the available options.
If your vacuum cleaner is under guarantee and the repair is covered, it will be
repaired at no cost.
DYSON CUSTOMER CARE DETAILS
If there are any queries, please call the Dyson Customer Care Helpline.
AU: 1800 239 766
(Mon-Fri 8:00am to 6:00pm EST, Sat-Sun 8:30am to 4:00pm EST)
www.dyson.com.au
NZ: 0800 397 667
(Mon-Fri 8:30am to 5:00pm)
www.dyson.co.nz
SG: 7000 435 7546
(Mon-Fri 9:00am to 6:00pm)
www.dyson.com.sg
ID: 021 707 39766
(Mon-Fri 9:00am to 5:00pm)
www.dyson.co.id
ABOUT YOUR PRIVACY
Dyson may use this information for future marketing and research purposes
(including sending commercial electronic messages) and may disclose it to
third parties for the purposes of providing the services you have requested or
to our business partners or professional advisers. If you wish to access your
personal information or see our full privacy policy, please contact us at
[e-mail]
CONFORMITY INFORMATION
A sample of this product has been tested and found to be in conformity with the
following European Directive: 2006/95/EC Low voltage Directive, 93/68/EEC
CE Marking Directive, 2004/108/EC EMC Directive.
PRODUCT INFORMATION
Maximum product weight 5.26kg.
Please note: Small details may vary from those shown.

www.dyson.com
Dyson Customer Care
If you have a question about your Dyson vacuum cleaner, call
the Dyson Customer Care Helpline with your serial number and
details of where and when you bought the vacuum cleaner, or
contact us via the Dyson website. The serial number can be found
on the main body of the vacuum cleaner behind the clear bin.
JN.32384 PN.16785-11-01 15.06.10
IMPORTANT!
WASH FILTERS
AU Dyson Customer Care
[e-mail]
1800 239 766
Dyson Appliances (Aust) Pty Ltd.,
PO Box 2175,
Taren Point, NSW 2229,
Australia
www.dyson.com.au
NZ Dyson Customer Care
[e-mail]
0800 397 667
Avery Robinson Ltd.,
Unit F, 151D Marua Road,
Ellerslie, Auckland 1051,
New Zealand
www.dyson.co.nz
SG Dyson Customer Care
[e-mail]
7000 435 7546
Service @ Home Pte. Ltd.,
2 Leng Kee Road, #04-09A Thye Hong Centre,
Singapore 159086
www.dyson.com.sg
ID Dyson Customer Care
[e-mail]
021 707 39766
PT. Higienis Indonesia
Permata Plaza Top Floor, TF-04,
JI, M. H. Thamrin Kav. 57,
Jakarta 10350
Indonesia
www.dyson.co.id
Wash your filters with cold water regularly or as required.
Register for a filter wash reminder by email (Australia only):
[e-mail]

QUESTIONNAIRE
1 This vacuum cleaner is…
My first vacuum cleaner
A replacement vacuum cleaner
An additional vacuum cleaner
2 Which brand of cleaner are you replacing or adding to?
Dyson Electrolux
Hoover LG
Miele Nilfisk
Vax Wertheim
Volta Other, please specify
3 Why did you choose to buy a Dyson vacuum cleaner?
(Please rank in order, 1-5. 1 being the most important).
Dyson reputation
Good for pet hair pick-up
No loss of suction
Previous experience of Dyson
HEPA filter/benefit for asthma and allergy sufferers
Features
Price/special offer
Wanted a bagless cleaner
Compact and easy to store
Store staff recommendation
Picks up more dust than others
Latest model/technology
Reliability/quality
Friend/family recommendation
Other
4 Where did you first hear about Dyson?
From friends and family
Saw it on the internet
From TV/a magazine advert
Saw it in a store catalogue
Saw it in a store
Recommended by salesperson
5 Where did you look for additional information?
Visit brand website
Look at online reviews and forums
Talk to retail staff
Pick up retail catalogue
Didn’t do any additional research
6 Do you own a Dyson handheld?
Yes No
7 What is your average household income?
Less than $45,000
Between $45,000 – $74,000
Between $75,000 – $100,000
Over $100,000
8 Do you have any household pets?
Dog Cat
No Other
9 Does anyone in your household suffer from any of the following?
Asthma Allergies
No
10 To which age group do you belong?
16 – 24 25 – 34
35 – 44 45 – 54
55 – 64 65+
11 Would you recommend a Dyson vacuum cleaner to your family
and friends?
Yes No
12 Do you have children?
Pre-school Aged 5-17 years
Aged +17 years Children no longer at home
Pregnant No children
13 Which best describes your house?
(Tick one from each column).
Own house Up to 2 beds
Rented house 3-4 beds
Own apartment/villa More than 4 beds
Rented apartment/villa
Share accommodation
Live with parents
Please take a few moments to answer our questions.
They will help us develop new products for the future.
THANK YOU FOR YOUR TIME

GUARANTEE FORM
3 EASY WAYS TO REGISTER YOUR 2 YEAR GUARANTEE
REGISTER
BY MAIL
Complete and return
the form to Dyson in
the envelope supplied.
REGISTER
BY PHONE
Call our dedicated Helpline.
REGISTER
ONLINE
Visit our website to register your
full parts and labour guarantee
online (Australia only).
www.dyson.com.au/register
AU 1800 239 766
NZ 0800 397 667
SG 7000 435 7546
ID 021 707 39766
Title Surname
First name
Telephone
email
Postcode
Address
Date of purchase / / Country of purchase Australia New Zealand
Serial number
Store of purchase
Mobile
Singapore Indonesia
Privacy Act
Dyson may use this information for future marketing and research purposes (including sending commercial electronic messages) and may
disclose it to third parties for the purposes of providing the services you have requested or to our business partners or professional advisers.
If you wish to access your personal information or see our full privacy policy, please contact us at [e-mail]
If you do not wish to receive marketing information by these methods from Dyson please tick this box.