Dyson DC39 multi floor User manual

...... %f7% _
©C';_e M
ejf %,J J

DYSON CUSTOMER CARE
THANK YOU FOR CHOOSING TO BUY A DYSON APPLIANCE
Your Dyson appliance will be covered for parts and
labour for 2 years from the date of purchase, as detailed
in the terms of the Dyson guarantee on page 8 of this
Dyson Operating Manual.
If you have a query about your Dyson appliance, call the
Dyson Customer Care Helpline quoting the serial number
and details of where and when you bought the appliance.
Your serial number can be found on your rating plate
which is on the base of the appliance.
Most queries can be solved over the phone by one of our
Dyson Customer Care Helpline staff (details below).
AU: www.dyson.com.au/register
NZ: www.dyson.co.nz/register
Note your serial number for future reference
I
This illustration is for example purposes only.
3 EASY WAYS TO REGISTER YOUR ©YSON 2 YEAR GUARANTEE
iMPORTANT SAFETY iNSTRUCTiONS
BEFORE USING THiS APPLIANCE READ ALL INSTRUCTIONS AND CAUTIONARY MARKINGS iN THiS
MANUAL AND ON THE APPLIANCE
When using an electrical appliance, basic precautions should always be followed, including the following:
WARNING
.
.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.
15.
16.
17.
18.
19.
20.
21.
22.
23.
24.
TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK, OR INJURY:
This Dyson appliance is not intended for use by young children or infirm persons with reduced physical, sensory or
reasoning capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction
by a responsible person concerning use of the appliance to ensure that they can use it safely.
Do not allow to be used as a toy. Close attention is necessary when used by or near young children. Children should
be supervised to ensure that they do not play with the appliance.
Use only as described in this Dyson Operating Manual. Any other use not recommended by the manufacturer may
cause fire, electric shock, or injury to persons.
Suitable for dry locations only. Do not use outdoors or on wet surfaces.
Do not handle any part of the plug or appliance with wet hands.
Do not use with a damaged cable or plug. If the supply cable is damaged it must be replaced by Dyson, its service
agent or similarly qualified person in order to avoid a hazard.
If the appliance is not working as it should, has received a sharp blow, has been dropped, damaged, left outdoors,
or dropped into water, do not use and contact the Dyson Customer Care Helpline.
Contact the Dyson Customer Care Helpline when service or repair is required. Do not disassemble the appliance as
incorrect reassembly may result in an electric shock or fire.
Do not stretch the cable or place the cable under strain. Keep the cable away from heated surfaces. Do not close a
door on the cable, or pull the cable around sharp edges or corners. Arrange the cable away from traffic areas and
where it will not be stepped on or tripped over.
Do not unplug by pulling on the cable. To unplug, grasp the plug, not the cable. The use of an extension cable is
not recommended.
Do not use to pick up water.
Do not use to pick up flammable or combustible liquids, such as petrol, or use in areas where they or their vapours
may be present.
Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.
Keep hair, loose clothing, fingers, and all parts of the body away from openings and moving parts. Do not point the
hose, wand or tools at your eyes or ears or put them in your mouth.
Do not put any object into openings. Do not use with any opening blocked; keep free of dust, lint, hair, and anything
that may reduce airflow.
Use only Dyson recommended accessories and replacement parts.
To avoid a tripping hazard rewind the cable when not in use.
Do not use without the clear bin and filter in place.
Do not leave the appliance when plugged in. Unplug when not in use and before servicing.
Do not pull or carry by the cable or use the cable as a handle.
Use extra care when cleaning on stairs. Do not work with the appliance above you on the stairs.
Turn off all controls before unplugging. Unplug before connecting any tool or accessory.
Always extend the cable to the red line but do not stretch or tug the cable.
Hold the plug when rewinding onto cable reel. Do not allow the plug to whip when rewinding.
READ AND SAVE THESE INSTRUCTIONS
THIS DYSON APPLIANCE IS INTENDED FOR HOUSEHOLD USE ONLY
....... il ........ ::i :i !i ii!i
[e] lll ll I:JJ ll.[e] lj I:Jdli /-'11 !
I_F_ [_I:I@]!€/€_ f._._/
'_l_ _l_.!,b-_._it_,(._t_._/l_'l_ _'[_ _oIoIo]_J_t_J_.l_
_dr4_.!,b-_._a._,(._ti_/_ liD] [0_]jl _0]P_l_ Do not pull on
the cable. Do not store near heat sources. Do not use near naked flames. Do not run over the cable. Do not pick up
water or liquids. Do not pick up burning objects. Do not use above you on the stairs.
2 3

@\\. @
/
/
/
(MAX)
f
\\
\\\/
×
\
/
....,_,_i iii !i!i!i ,,

i
11 12 1
1o 2
9 3
hrs
8
zg
USING YOUR DYSON APPLIANCE
PLEASE READ THE 'IMPORTANT SAFETY INSTRUCTIONS' IN THIS DYSON
OPERATING MANUAL BEFORE PROCEEDING.
CARRYING THE APPLIANCE
Carry the appliance bythe main handle on the body.
Do not press the cyclone release button or shake the appliance when carrying or
the cyclone could disengage, fall off and cause injury.
OPERATION
Always extend the cable fully to the red tape before use.
Plug the appliance into the mains electricity supply.
To switch "ON' or "OFF' press the red power button, located as shown.
After use, unplug the appliance, retract the cable safely, and put the
appliance away.
Switch 'OFF' the appliance and unplug before:
- Changing or using tools.
- Removing the hose or airway inspection parts.
To watch a short online video visit: www.dyson.com.au/DC39gettingstarted
www.dyson.co.nz/DC39gettingstarted
LOOKING AFTER YOUR DYSON APPLIANCE
Do not carry out any maintenance or repair work other than that shown in this
Dyson Operating Manual, or advised bythe Dyson Customer Care Helpline.
Only use parts recomrnended by Dyson. If you do not this could invalidate
your guarantee.
Store the appliance indoors. Do not use or store it belowO°C. Ensure the
appliance is at room temperature before operating.
Clean the appliance only with a dry cloth. Do not use any lubricants, cleaning
agents, polishes or air fresheners on any part of the appliance.
If used in a garage, always wipe the base plate and ball with a dry cloth after
vacuuming to clean off any sand, dirt, or pebbles that could damage
delicate floors.
VACUUMING
CAUTION:
Do not use without the clear bin and filter in place.
Fine dust such as plaster dust or flour should only be vacuumed in very
small amounts.
Do not use the appliance to pick up sharp hard objects, small toys, pins, paper
clips, etc. They may damage the appliance.
When vacuuming, certain carpets may generate small static charges in the
clear bin or wand. These are harmless and are not associated with the mains
electricity supply. To rninimise any effect from this, do not put your hand or
insert any object into the clear bin unless you have first emptied it and rinsed it
outwith cold water. See "Cleaning the clear bin' section on pages 6and 7 of this
Dyson Operating Manual.
Powerful suction can cause the hose to "pull back' - please take care.
Do not work with the appliance above you on the stairs.
Do not put the appliance on chairs, tables, etc.
Before vacuuming highly polished floors, such as wood or lino, first check that
the underside of the floor tool end its brushes are free from foreign objects that
could cause marking.
Do not push hard with the floor tool when vacuuming, as this may
cause damage.
Do not leave the cleaner head in one place on delicate floors during use.
On waxed floors the movernent of the cleaner head may create an uneven
lustre. If this happens, wipe with a damp cloth, polish the area with wax, and
wait for it to dry.
EMPTYING THE CLEAR BIN
Empty as soon as the dirt reaches the level of the MAX marl<-do not overfill.
Switch "OFF' end unplug before emptying the clear bin.
To remove the cyclone and clear bin unit, push the release button to the side of
the carrying handle, as shown.
To release the dirt, press the red bin release button.
To rninimise dust/allergen contact when emptying, encase the clear bin tightly in
a plastic beg and ernpty.
Remove the clear bin carefully.
Seal the beg tightly, dispose as norrnal.
CLEANING THE CLEAR BIN
To remove the cyclone end clear bin unit, push the release button to the side of
the carrying handle, as shown.
To separate the cyclone unit from the clear bin press the red bin release button
to open the bin base. This exposes a small silver button behind the red opening
mechanisrn. Press the silver button and separate the cyclone unit from the
clear bin.
Clean the clear bin with cold water only.
Ensure the clear bin is completely dry before replacing.
Do not use detergents, polishes or air fresheners to clean the clear bin.
Do not put the clear bin in a dishwasher.
Do not imrnerse the whole cyclone in water or pour water into the cyclones.
Clean the cyclone shroud with a dry cloth or dry brush to remove lint and dust.
WASHING YOUR FILTER
Your appliance has one washable filter, located as shown on page 6 of this
Dyson Operating Manual.
Check and wash the filter regularly or as required according to instructions to
maintain performance.
Switch "OFF' and unplug before checking or removing the filter.
Wash the filter with cold water only. Do not use detergents. Hold under a tap
and run water through the open end. Turn upside down end tap out.
Squeeze and twist with both hands to make sure the excess water is removed.
Run water over the outside of the filter.
Squeeze and twist with both hands to make sure the excess water is removed.
Place the filter on its side to dry completely.
Do not put the filter in a dishwasher, washing machine, tumble dryer, oven,
microwave or near a naked flame.
IMPORTANT: After washing please leave for at least 24 hours to dry completely
before refitting.
To watch a short online video visit: www.dyson.com.au/DC39filterwash
www.dyson.co.nz/DC39filterwash
LOOKING FOR BLOCKAGES
Switch "OFF' and unplug before looking for blockages. Failure to do so could
result in personal injury.
Beware of sharp objects when checking for blockages.
Refit ell parts securely before using.
Clearing blockages is not covered by your Dyson guarantee.
To access the flexible inspection hose beneath the clear bin, first remove the
clear bin from the appliance as shown on page 5.
Unscrew the two Phillips screws on the clear bin Iocator bracket, as shown on
page 5. (Do not remove any other screws.) Remove the bracket.
Firmly twist the top of the flexible inspection hose away from the inlet next to the
ball (do not remove the end next to the connection for the main hose).
Inspect for blockages.
Reassemble in reverse order.
CLEARING BLOCKAGES - THERMAL CUT-OUT
This appliance is fitted with an automatically resetting thermal cut-out.
Large items may block the tools or wand inlet If any part becomes blocked the
appliance may overheat and automatically cut-out.
Switch "OFF' end unplug. Leave to cool down for 1-2 hours before checking
filter or for blockages. Do not operate the wand release catch.
Clear any blockage before restarting.
Clearing blockages is not covered by your Dyson guarantee.
×
6 7

AUSTRALIAN CONSUMER LAW
The details of the Dyson guarantee are set out below. In addition to your rights
under the Dyson guarantee, we also provide the following statement as required
by the Australian Consumer Law: In Australia, your Dyson appliance comes with
statutory guarantees that cannot be excluded under the Australian Consumer
Law. You are entitled to a replacement or refund for a major failure and for
compensation for any other reasonably foreseeable loss or damage. You are
also entitled to have your Dyson appliance repaired or replaced if it fails to be of
acceptable quality and the failure does not amount to a major failure.
DYSON 2 YEAR GUARANTEE -
TERMS AND CONDITIONS
TERMS AND CONDITIONS OF YOUR DYSON 2 YEAR GUARANTEE.
The Dyson guarantee becomes effective from the date of purchase.
All work will be carried out by Dyson Appliances (Aust) Pty Ltd., Avery Robinson
Ltd. (NZ), Singapore's authorised agent - Service @Home Pte Ltd., Indonesia's
authorised agent - PT Higienis Indonesia, or their authorised agents.
Any parts replaced will become the property of Dyson Appliances (Aust) Pty Ltd.,
Avery Robinson Ltd. (NZ), Dyson Singapore Pte Ltd., PT Higienis Indonesia.
The repair and replacement of your Dyson appliance under Dyson guarantee
will not extend the Dyson guarantee period.
The Dyson guarantee provides benefits which are additional to and do not affect
your statutory rights and remedies as a consumer.
You must provide proof of (both the original and any subsequent) delivery/
purchase before any work can be carried out on your Dyson appliance. Without
this proof, anywork carried out pursuant to the Dyson guarantee and any
associated delivery charges (both to and from us) will be at your cost, subject to
your statutory rights and remedies as a consumer. Please keep your receipt or
delivery note.
WHAT IS COVERED
Your Dyson guarantee covers:
The repair or replacement of your Dyson appliance if it is found to be defective
due to faulty materials, workmanship or function within 2 years of purchase (if
any part is no longer available or out of manufacture, Dyson will replace it with
a functional replacement port).
Use of the appliance in the country of purchase.
WHAT IS NOT COVERED
Under your Dyson guarantee, Dyson shall not be liable for costs of repair or
replacement of a product incurred as a result of:
Accidental damage, faults caused by negligent use or care, neglect, careless
operation or handling of the Dyson appliance which is not in accordance with
this Dyson Operating Manual.
Use of the Dyson appliance for anything other than normal domestic purposes
in the country of purchase.
Use of parts not assembled or installed in accordance with the instructions
of Dyson.
Use of parts and accessories other than those produced or recommended
by Dyson.
Repairs or alterations carried out by parties other than Dyson or its
authorised agents.
Damage from external sources such as transit, weather, electrical outages or
power surges.
Failures caused by circumstances outside Dyson's control.
Blockages- please refer to pages 4 and 7 in this Dyson Operating Manual for
details on how to unblock your Dyson appliance.
Normal wear and tear (e.g. fuse, etc).
Industrial use of the Dyson appliance such as vacuuming gyprock dust or
builders' dust may void your Dyson guarantee.
If your Dyson guarantee does not apply, you may have statutory rights and
remedies available to you as a consumer.
If you are in any doubt as to what is covered by your Dyson guarantee, please
call the Dyson Customer Care Helpline (see details on page 10).
REGISTERING YOUR DYSON GUARANTEE
To help us ensure you receive prompt and efficient service, please register as a
Dyson appliance owner. There are three ways to do this:
Online (Australia and New Zealand only)
AU: www.dyson.corn.au/register
NZ: www.dyson.co.nz/register
By calling the Dyson Customer Care Helpline.
By completing and returning the enclosed form to us by mail.
This will confirm ownership of your Dyson appliance in the event of an insurance
loss and enable us to contact you if necessary.
DYSON CUSTOMER CARE
If you have a query about your Dyson appliance, call the Dyson Customer Care
Helpline quoting the serial number and details of where and when you bought
the appliance or contact us via the website.
Most queries can be solved over the phone by one of our Dyson Customer Care
Helpline staff.
If your Dyson appliance needs a service, call the Dyson Customer Care
Helpline so we can discuss the available options.
Your serial number can be found on your rating plate which is on the base of
the appliance.
To enable us to carry out work on your appliance, please contact the Dyson
Customer Care Helpline to obtain a reply paid delivery address in your state
(available in Australia only).
If your Dyson appliance is under Dyson guarantee and the repair or
replacement is covered, it will be repaired or replaced at no cost. If the repair or
replacement is found not to be covered under the Dyson guarantee, the repair
or replacement of the Dyson appliance and any associated delivery charges
(both to and from us) will be at your cost, subject to your statutory rights and
remedies as a consumer.
ABOUT YOUR PRIVACY
Dyson may use this information for future marketing and research purposes
(including sending commercial electronic messages) and may disclose it to third
parties for the purposes of providing the services you have requested or to our
business partners or professional advisers. If you wish to access your personal
information or see our full privacy policy, please contact us at:
[email protected]
DISPOSAL INFORMATION
Dyson products are made from high grade recyclable materials. Please dispose
of this product responsibly and recycle where possible.
When your Dyson appliance reaches the end of its life, we are responsible for
its safe disposal. You can send your old Dyson appliance back to us (at our cost)
and we will organise for it to be recycled. _
*Please note that not ell parts ere recyclable. Recycling of parts is subject to the
capabilities of 3rd party suppliers. Available in Australia only.
Shnply:
1. Box up your old Dyson appliance.
2. Take the package to your local post office and send to the address below:
Dyson We Recycle
Reply Paid 83215
Dyson Service Centre
Unit 6& 7, 7-11 Parraweena Rd
Taren Point, NSW 2229
PRODUCT INFORMATION
Please note: Small details may vary from those shown.
89

iiiiiiiiiiiiiiiiiiiiiiiiiiii
iiiiiiiiiiiiiiiiiiiiiiiiiiii
dyson
Dyson Customer Care
Youl Dyson oppl;once w;ll be coveled fol ports end Iobour fol 2 yeors from the dote of
pu_ chose, subiect to tile te_ ms of the Dyson gua_ ontee.
If you hove o q ue_ y obout your Dyson opplionce, cell the Dyson Customer Core Helpline
quoting the serial numbe_ and detoils of whe_ e end when you bought the oppliance.
Most queries con be solved ove_ the phone by one of our Dyson Custome_ Co_e Helpline stoff.
iiiiiiiiiiiiiiiiiiiiiiiiiiii
DYSON CONTACT DETAILS
Australia
Website: www.dyson.com.au
Dyson Customer Care: 1800 239 766 (Mon-Fri 8:00am to
6:00pm EST,Sat-Sun 8:30am to 4:00pm EST).
Email: [email protected]
Address: Dyson Appliances (Aust) PtyLtd.,
PO Box 2835, Taren Point, NSW 2229 Australia.
New Zealand
Website: www.dyson.co.nz
Dyson Customer Care: 0800 397 667 (Mon-Fri 8:30am
to 5:00pm).
Email: [email protected]
Address: Avery Robinson Ltd., Unit F, 151D Marua Road,
Ellerslie,Auckland, 1051 New Zealand.
Singapore
Website: www.dyson.com.sg
Dyson Customer Care: 7000 435 7546 (Mon-Fri 9:00am to
6:00pm).
Email: [email protected]
Address: Service @ Home Pte Limited, 2 Leng Kee Road,
#04-09A Thye Hong Centre, Singapore 159086.
Indonesia
Website: www.dyson.co.id
Dyson Customer Care: 021 707 39766 (Mon-Fri 9:00am
to 5:00pm).
Email: [email protected]
Address: PT.Higienis Indonesia Permata Plaza Top Floor
TF-04, JI,M. H. Thamrin Kav. 57, Jakarta 10350 Indonesia.
iiiiiiiiiiiiiiiiiiiiiiiiiiii
iiiiiiiiiiiiiiiiiiiiiiiiiiii
JN.42593 PN.23290-04-01 29.07.11 www.dyson.com

Section I: Dyson 2 y÷ar guaran?÷÷
Please co,nplete Section ] to register as a Dyson appliance owner, and return itin the envelope provided. Alternatively, register online (Australia and New Zealand only).
Section 2: Dysan 2+3 year guaran?ee
Increase your Dyson 2 year guarantee cover to 5 yea_ swhen you purchase on extended guarantee fi am Dyson (Ausl alia only). This option is iust AU$75.00. Dyson is commiHed to p_oviding the best
Aftersoles Se_vice_ which is why we offe_ the option to extend your Dyson 2 year guarantee to 5 yea_s. The te_ ms of the Dyson 2 year guarantee on page 8 of this Dyson Operating Manual wtl apply
to the Dyson extended guarantee. The Dyson extended gua_ antee is underw_iHen by Dyson Appfonces (Aust) Pry Ltd. To pu_ chose, iust compJete the fields below. Send both sections to us_ togethe_ with
your cheq ue/money o_de_ or c_edit cord detots_ within 2 yea_ s of you_ appliance pu_ chose. Offe_ to purchase the Dyson extended guarantee is only availab/e within 2yea_s of customers purchasing thei_
appliance Offe_ not availab/e to customers who have pu_chasec! an extended warranty flora a _÷tai/e_ The Dyson extended guarantee p_ovides benefits which a_e additional to, and do not affect, yaw
statutory Aghts and _emedies as a consume_ If you decide not to extend yaw Dyson 2yea_ guarantee, you may have statutory Aghts and _emedies available to you as a consume_
Cheque/money order mode payable to: Dyson Appliances.
Credit cQrd _V_QstercQrd _ _ V[SQ
Expiry Dote
I