Eaton xChargeIn Mobility User manual

xChargeIn Mobility
xChargeIn Mobility User manual

2 XCHARGEIN MOBILITY USER MANUAL MN191006EN March 2021 www.eaton.com
DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
The information, recommendations, descriptions and safety notations in this document are based on Eaton
Corporation’s (“Eaton”) experience and judgment and may not cover all contingencies. If further information is
required, an Eaton sales office should be consulted. Sale of the product shown in this literature is subject to the terms
and conditions outlined in appropriate Eaton selling policies or other contractual agreement between Eaton and the
purchaser.
THERE ARE NO UNDERSTANDINGS, AGREEMENTS, WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING
WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE OR MERCHANTABILITY, OTHER THAN THOSE
SPECIFICALLY SET OUT IN ANY EXISTING CONTRACT BETWEEN THE PARTIES. ANY SUCH CONTRACT STATES
THE ENTIRE OBLIGATION OF EATON. THE CONTENTS OF THIS DOCUMENT SHALL NOT BECOME PART OF OR
MODIFY ANY CONTRACT BETWEEN THE PARTIES.
In no event will Eaton be responsible to the purchaser or user in contract, in tort (including negligence), strict liability or
other-wise for any special, indirect, incidental or consequential damage or loss whatsoever, including but not limited to
damage or loss of use of equipment, plant or power system, cost of capital, loss of power, additional expenses in the
use of existing power facilities, or claims against the purchaser or user by its customers resulting from the use of the
information, recommendations and descriptions contained herein. The information contained in this manual is subject to
change without notice.

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Content overview
1 INTRODUCTION.......................................................................................................................................4
1.1 Scope of the document..................................................................................................................................... 5
1.2 Symbols used in this manual............................................................................................................................. 5
2 CAUTIONS................................................................................................................................................6
2.1 Operating environment and restrictions ........................................................................................................... 6
3 DISCOVER YOUR XCHARGEIN MOBILITY AC EV CHARGER .............................................................7
3.1 Checking the box contents ............................................................................................................................... 7
3.2 Front and back views ........................................................................................................................................ 7
3.3 Type of cables ................................................................................................................................................... 8
4 HOW TO START AND STOP CHARGING...............................................................................................9
5 DISPLAY INDICATORS ..........................................................................................................................10
6 SOFTWARE SUITE.................................................................................................................................10
7 MAINTENANCE ..................................................................................................................................... 11
7.1 Station updates ................................................................................................................................................11
7.2 Disposal............................................................................................................................................................11
8 FREQUENTLY ASKED QUESTIONS .....................................................................................................12
9 TECHNICAL DATA..................................................................................................................................12
9.1 Rating plate......................................................................................................................................................12
9.2 Technical datasheet..........................................................................................................................................13
10 CONTACT SUPPORT INFORMATION ..................................................................................................13

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1. Introduction
Thank you for purchasing the xChargeIn Mobility. xChargeIn Mobility is an AC electrical
vehicle charger specically designed for use in private and public parking facilities.
It can be xed to the wall or stand-mounted, indoor or outdoor.
Before you start
This manual contains important instructions that must be followed during the installation, operation and maintenance of
the xChargeIn Mobility. All instructions must be read before installing and operating the equipment. This manual should
be retained for future reference. Please note that the xChargeIn Mobility must only be installed by professional personnel,
i.e. an Eaton technical support representative or a professional installer. There are no user serviceable parts inside the
xChargeIn Mobility. Failure to observe the above will void the guarantee provided and Eaton cannot be held legally
accountable.
The contents of this manual are the copyright of the publisher and may not be reproduced (even in extracts) without the
prior written approval of Eaton Corporation. While every care has been taken to ensure the accuracy of the information
contained in this manual, Eaton assumes no liability for any error or omission. Eaton reserves the right to modify the designs
of its products. The unauthorized copying and lending of this manual is prohibited.
Technical disclaimer
In line with our goal to continuously improve the products and the customer service we provide, all specications
contained in this document are subject to change without notice. All drawings, descriptions or illustrations contained
in this document serve to provide a clear overview and/or technical explanation of the present product and its various
components and accessories.
Legal entity
Eaton Industries Manufacturing GmbH
Address: Place de la Gare 2
1345 Le Lieu
SWITZERLAND
Web: www.eaton.com

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1.1 Scope of the document
This manual is intended for users of the xChargeIn Mobility AC EV charger. It describes the operating environment,
the EV charging station and its operating behavior. The document does not cover installation and uninstallation,
commissioning guidance and troubleshooting.
1.2 Symbols used in this manual
Imminent dangers causing serious injuries. Danger of death.
Hazardous behaviors that could cause serious injuries.
Hazardous behaviors that could cause death.
Behaviors that could cause minor injuries to people or minor damages to things.
An electric shock can be fatal.
Avoid touching internal or external parts normally live while the system is powered on.
The notes preceded by this symbol relate to technical issues and ease of operation.
The EU Directive on Waste Electrical and Electronic Equipment (WEEE).

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2. Cautions
Before carrying out any operations, ensure you have read and understood this manual. Do not make changes
and do not carry out maintenance operations not described in this manual. The manufacturer does not accept
responsibility for injuries to people and damages to things if the information within this manual has not been
read and followed.
The installation, commissioning, maintenance or retrofitting must be carried out only by qualified and
authorized personnel.
It is strictly prohibited to open the xChargeIn Mobility AC EV charger.
2.1 Operating environment and restrictions
Each system must be used exclusively for the operations it was designed for and within the operative ranges specified
in the nameplate and/or in the relative technical datasheet, in accordance with the national and international safety
standards.
Any use different from the intended use specified by the manufacturer is to be considered totally inappropriate and
dangerous and in this case the manufacturer declines all responsibility.
Check the regulations applied by the electricity provider.
The unit can be connected to the distribution network in accordance with local rules.
The unit should only be used in accordance with the technical specifications.
Improper or unauthorized use:
Although carefully constructed, like all electrical appliances the unit can catch fire.
The unit is intended for indoor or outdoor installation.
Optimal operation of the unit is in the temperature range -25 °C to +45 °C.
The unit must be transported and stored in indoor locations in the temperature range -25 °C to +45 °C.
The unit must be used in locations free from acids, gases or other corrosive substances.
The unit must be used and stored in locations with relative humidity below 95 %.
The unit must be transported in conditions with relative humidity below 95 %.
The unit must be used at a maximum altitude of 2000 m above sea level.

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3. Discover your xChargeIn Mobility AC EV charger
3.1 Checking the box contents
The xChargeIn Mobility box must contain the following parts:
• xChargeIn Mobility charging station
• Quick start guide
• Safety guidelines
• Floor mounting column (optional).
3.2 Front and back views
The xChargeIn Mobility AC EV charger has been designed for a seamless use.
Figure 1. Front and back views of xChargeIn Mobility
Number Description
1Housing
2Display
3Type 2 connector
4RFID reader (optional)
5Type 1 connector (optional)
6Mounting holes

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3.3 Type of cables
The xChargeIn Mobility AC EV charger can be provided with two types of cables and connectors:
1. Cable mode 3 Type 1 230 V 16 A/32 A for single phase. This cable is optional.
Please contact your Eaton local representative to get the ordering number and process.
2. Cable mode 3 Type 2 230 V / 400 V 16 A/32 A for either single or three phases.
Figure 2. Illustration of connector types available with xChargeIn Mobility
Number Description
1Type 1 connector
2Type 2 connector
12
The table below indicates the maximum power that the EV charger can deliver at each plug. The instantaneous charging
power can vary upon other variables such as grid power available, installation and car model. For those reasons, Eaton
declines any responsibility on the total power delivered.
Table 1. Maximum power that the EV charging stations can deliver
EV charger
model
Max power (kW)
Type 1 Type 2
3.7 kW 3.7 3.7
7.4 kW 7.4 3.7
11 kW 3.7 11
22 kW 7.4 22

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4. How to start and stop charging
Electrical systems or devices must be checked by the installer of the system before commissioning and
switching on the unit for the first time.
Follow these steps to charge:
1. Check that the display indicator of the xChargeIn Mobility is a green car icon. This means that the charging station is
ready for use. See section 5 on Display Indicators as references.
2. If the charging station is equipped with a RFID reader, place the RFID card close to the reader to authenticate yourself.
Figure 3. Where to place the RFID card on the xChargeIn Mobility for user authentication
If the card is recognized, the charging station display shows a blue battery icon. See section 5 on Display Indicators as
references.
If the card is not authorized, the charge will not start, and a red triangle is displayed on the charging station status display.
See section 5 on Display Indicators as references.
If the charging cable is disconnected from the car and there is no power consumption within two minutes, the user is
automatically deauthenticated.
3. Start a charge by connecting the appropriate charging cable of the EV charging station to the car socket. While your
vehicle is charging, the charging station display shows a blue battery “topping up”. See section 5 on Display Indicators
as references.
4. When the battery is fully charged, the xChargeIn Mobility display shows the battery in blue fully charged. See section
5 on Display Indicators as references.
5. To stop charging, unplug the connector of the charging cable from your vehicle. Usually, the connector must be
released from inside your vehicle rst. Refer to the instruction manual of your vehicle.

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5. Display Indicators
The table below summarizes the possible display indicators during the operation.
xChargeIn Mobility works in combination with an advanced software called Charging network manager. This is an
all-in-one software management system designed to control the charging stations network. Please refer to the Eaton
Charging network manager user manual, available on www.eaton.com for further details.
Table 2. Display indicators of Eaton xChargeIn Mobility
Visual Indication Description Status
Charging station ready for use,
the charging cable is available or
the user is not authenticated yet
Ready
Charging station in use, awaiting
a communication with the car
In operation
Charging station in use, vehicle charging In operation
Charging station in use, error in charging
or authentication not valid.
Fault
Charging station is not powered. Not operating
Charging complete Car fully charged
6. Software suite

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7. Maintenance
Installation, commissioning, maintenance or retrofitting of the charging station must be performed by qualified
and authorized electricians who are responsible for complying with existing standards and local installation
regulations.
Before making any changes or alterations to the EV charger, make sure that the external AC line main switch
is disconnected, and circuit breakers are open.
Any operation requiring the opening of the housing of the charging station can lead to electric shock hazards.
The opening of the charger as well as any configuration changes must be carried out by a qualified electrician
in accordance with the local safety and electrical regulations and laws.
7.1 Station updates
It is mandatory to install and maintain units with the latest system update to enable new features and
bug fixes or the guarantee conditions may be voided. For units that are online, this must be done via the
appropriate software platform. Please refer to the appropriate software manual, available on www.eaton.com,
for further details. For units that are offline please contact your Eaton service representative.
7.2 Disposal
When xChargeIn Mobility reaches the end of its service life, the end user should contact a professional installer for
disposal instructions.Please refer to www.eaton.com/recycling for further details.
The EU Directive on Waste Electrical and Electronic Equipment (WEEE) (Directive 2012/19/EU) establishes
common rules on the management of electrical and electronic equipment and minimize its impact — from
design until disposal — on the environment. As a manufacturer of electrical and electronic equipment, Eaton
actively supports the requirements of the WEEE Directive.
In compliance with the EU standard EN 50419 for marking of electrical and electronic equipment, we include
the crossed-out wheeled bin symbol on our products. This symbol alerts users that these products should be
recycled in accordance with local environmental regulations and not discarded with household waste. When
end-users recycle WEEE they are helping to ensure that they are neither incinerated nor sent to landfills,
minimizing potential negative impact on human health and the environment.
Any device that is no longer needed must therefore be returned to the distributor or disposed to an authorized
collection and recycling center in the area. Eaton encourages all its customers and end users to make
responsible decisions when it comes to disposing products.
Eaton is not responsible for the logistical transportation from the end-user’s house to the recycling center.

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8. Frequently asked questions
This section contains information and procedures for solving possible problems that may occur with the
xChargeIn Mobility AC EV charging station.
The unit does not start
Check that the connection between the connector of the charging cable and the car socket is properly established.
When charging with the Type 2 connector, ensure that it is pushed in until an audible click is heard.
If the problem persists, contact your local installer or your Eaton technical support representative.
A red logo is displayed on the socket indication panel
Unplug the connector from the vehicle and reinsert it.
If the problem persists, contact your local installer or your Eaton technical support representative.
The vehicle does not charge
Visually inspect the condition of either the cable Type 1 or Type 2.
If the problem persists, contact your local installer or your Eaton technical support representative.
The connector will not release from your vehicle
Usually, the connector must be released from inside your vehicle first. Refer to the instruction manual of your vehicle.
The plug for 22 kW model does not release
Due to the weight of the 22 kW plug cable, it is possible that the latch on your vehicle will not release. In this case,
firmly hold the plug slightly upwards as you start charging.
If the problem persists, contact your local installer or your Eaton technical support representative.
How long is the warranty period?
The warranty period is 5 years.
9. Technical data
9.1 Rating plate
To locate the rating plate on the equipment, refer to the figure below.
The technical specifications shown in this manual do not replace those appearing on the rating plate attached
to the equipment.
The labels attached on the equipment must NEVER be removed, damaged, soiled or hidden for any reason.
The information reported on the rating plate:
1. Manufacturer
2. Model
3. Ratings
4. Certication marks
5. Warnings
6. Serial Number

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Figure 4. Location of the rating plate
Number Description
1Product label
The labels must NOT be hidden with foreign objects (rags, boxes, equipment etc.); they must be periodically
cleaned and kept always clearly visible.
9.2 Technical datasheet
The latest version of the technical datasheet is available for download from www.eaton.com/xchargeinmobility.
CE certification is also available on www.eaton.com/xchargeinmobility or contact your local Eaton service representative.
10. Contact support information
Should any technical problems arise during the operation of the xChargeIn Mobility charging station, contact your local
installer or your Eaton technical support representative for assistance. The following information should be provided
when contacting the Eaton technical support representative:
• Product model and serial number,
• Fault messages.

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Eaton.com/xchargeinmobility
© 2021 Eaton
All Rights Reserved
Publication No. MN191006EN
March 2021