Eaton xChargeIn Instruction Manual

xChargeIn
Frequently Asked Questions
for users

EATON xChargeIn FAQs for the user
EATON xChargeIn, FAQs for the user v2.20 2
© EATON 2018
Table of contents
1GENERAL INFORMATION AND OPERATION ................................................................... 4
1.1 WHICH TYPES OF VEHICLES CAN BE CHARGED AT THE EATON XCHARGEIN?..................................................................4
1.2 MAY OTHER DEVICES BESIDES VEHICLES BE OPERATED AT THE EATON XCHARGEIN? ....................................................4
1.3 HOW IS A CHARGING PROCEDURE STARTED?........................................................................................................................4
1.4 HOW IS A CHARGING PROCEDURE ENDED?...........................................................................................................................4
1.5 CAN THE PLUG OF THE CHARGING CABLE AT THE EATON XCHARGEIN BE LOCKED?.......................................................4
1.6 WHICH PLUG AND CABLE TYPES MAY BE USED FOR CHARGING (APPLIES TO EATON XCHARGEIN WITH TYPE 2
SOCKET)? ..............................................................................................................................................................................................4
1.7 WHICH CABLE CROSS-SECTIONS MAY BE USED FOR CHARGING (APPLIES TO EATON XCHARGEIN WITH TYPE 2
SOCKET)? ..............................................................................................................................................................................................4
1.8 WHY DO THE OUTER STATUS LED SEGMENTS LIGHT UP ORANGE WHEN IPLUG THE CABLE INTO THE EATON
XCHARGEIN?........................................................................................................................................................................................4
1.9 MAY THE CHARGING CABLE BE PERMANENTLY CONNECTED TO THE EATON XCHARGEIN (AFFECTS EATON
XCHARGEIN WITH TYPE 2SOCKET)?..................................................................................................................................................5
1.10 CAN THE CHARGING PROCEDURE BE CONTROLLED BY EXTERNAL DEVICES?....................................................................5
1.11 HOW CAN THE EATON XCHARGEIN BE CLEANED?...........................................................................................................5
1.12 CAN THE HOUSING OF THE EATON XCHARGEIN BE PAINTED OR HAVE LABELS AND SIMILAR APPLIED?....................5
2POSSIBLE FAULTS ............................................................................................................... 6
2.1 THE CHARGING PROCEDURE DOES NOT START......................................................................................................................6
2.2 THE STATUS LED DOES NOT LIGHT UP/FLASH.......................................................................................................................6
2.3 THE STATUS LED LIGHTS UP/FLASHES RED............................................................................................................................6
2.4 THE PLUG AT THE EATON XCHARGEIN DOES NOT LOCK....................................................................................................6
2.5 THE PLUG AT THE EATON XCHARGEIN DOES NOT UNLOCK ..............................................................................................7
2.6 THE VEHICLE IS NOT (FULLY)CHARGED ..................................................................................................................................7
2.7 AUTHORIZATION AT THE EATON XCHARGEIN EXPIRES UPON PLUGGING IN THE CORD AT THE VEHICLE .....................7
3MECHANICAL DAMAGE AND REPLACEMENT PARTS..................................................... 7
3.1 THE DEVICE SHOWS DAMAGE AFTER UNPACKING.................................................................................................................7
3.2 WHICH REPLACEMENT PARTS CAN BE ORDERED?.................................................................................................................7
4ACCESSORIES....................................................................................................................... 8
4.1 CAN A EATON XCHARGEIN WITH TYPE 2SOCKET BE CONVERTED TO A FIXED CABLE?..................................................8
4.2 IS THERE A CABLE EXTENSION FOR THE WALL BOX?..............................................................................................................8
4.3 INSTALLING THE EATON XCHARGEIN ON A BASE ...............................................................................................................8
4.3.1 WHAT KIND OF SUBSURFACE IS REQUIRED FOR THE BASE?..............................................................................................8
5ORDERING OPTIONS .......................................................................................................... 8
5.1 HOW CAN UNAUTHORIZED ACCESS TO THE CHARGING STATION BE PREVENTED? ...........................................................8
5.2 CAN A KEY SWITCH OR RFID SENSOR THE RETROFITTED?...................................................................................................8
5.3 KEY SWITCH ORDERING OPTION .............................................................................................................................................8
5.3.1 DOES A HALF-CYLINDER LOCK HAVE TO BE INSTALLED?...................................................................................................8
5.3.2 WHICH HALF-CYLINDER LOCK CAN BE ORDERED?.............................................................................................................8
5.3.3 HOW CAN IINSTALL MY OWN HALF-CYLINDER LOCK?.....................................................................................................9
5.3.4 WHO SHOULD ICONTACT IF ILOSE ALL THE KEYS? ..........................................................................................................9
5.4 RFID ORDER OPTION...............................................................................................................................................................9

EATON xChargeIn FAQs for the user
EATON xChargeIn, FAQs for the user v2.20 3
© EATON 2018
5.4.1 CAN IUSE MY OWN RFID CARDS/TAGS? ..........................................................................................................................9
5.4.2 WHICH RFID CARDS/TAGS CAN BE USED?........................................................................................................................9
5.4.3 HOW ARE ADDITIONAL RFID CARDS/TAGS PROGRAMMED?...........................................................................................9
5.4.4 WHERE CAN IPURCHASE RFID CARDS/TAGS?..................................................................................................................9
5.4.5 CAN RFID CARDS/TAGS BE DELETED FROM THE EATON XCHARGEIN?........................................................................9
5.4.6 CAN RFID CARDS/TAGS BE READ OUT FROM THE EATON XCHARGEIN?.....................................................................9
5.4.7 WHAT SHOULD IDO IF ILOSE MY RFID CARDS/TAGS? ................................................................................................10
5.5 PLC MODEM ORDER OPTION...............................................................................................................................................10
5.5.1 WHAT IS A PLC MODEM (POWER LINE COMMUNICATION)USED FOR IN THE EATON XCHARGEIN?...................10
6WARRANTY .......................................................................................................................10

EATON xChargeIn FAQs for the user
EATON xChargeIn, FAQs for the user v2.20 4
© EATON 2018
1 General information and operation
1.1 Which types of vehicles can be charged at the EATON xChargeIn?
The EATON xChargeIn can charge all vehicles having a standard Type 1 or Type 2 charging
socket in compliance with IEC 62196 and a Mode 3 charging. You can find an overview of
the current vehicle models and the respective socket types in the version overview at
www.eaton.com/evc.
1.2 May other devices besides vehicles be operated at the EATON xChargeIn?
The EATON xChargeIn is a specially developed charging station for charging electrically
operated vehicles. Therefore, the operation of other devices is not permitted.
1.3 How is a charging procedure started?
For EATON xChargeIn versions without authorization (RFID, key switch), a charging
procedure is already initiated when connecting the charging cable to the charging station and
vehicle. The charging station automatically locks the plug and charging is started.
For versions with RFID or key switch, an authorization is first necessary (operation of the key
switch or by holding the RFID card/tags in the area of the RFID symbol). A successful
authorization will be indicated by a series of increasing tones whereby the charging station
starts the charging.
1.4 How is a charging procedure ended?
The charging procedure is ended by unplugging the charging cable at your vehicle. The plug
in the EATON xChargeIn is then automatically unlocked in the cable can be unplugged.
1.5 Can the plug of the charging cable at the EATON xChargeIn be locked?
Yes. For versions with Type 2 socket, the plug is automatically locked as soon as it is
plugged into the EATON xChargeIn. Unlocking occurs after completion of a charge by
disconnection on the vehicle side. If a connection did not occur on the vehicle side, the
EATON xChargeIn will automatically unlock again after one minute.
1.6 Which plug and cable types may be used for charging (applies to EATON
xChargeIn with Type 2 socket)?
Only Type 1 and Type 2 plugs and cables in accordance with Standard IEC 62196 may be
used. If you have additional questions, please contact your service partner or vehicle
manufacturer.
1.7 Which cable cross-sections may be used for charging (applies to EATON
xChargeIn with Type 2 socket)?
Only plugs and cable types conforming to IEC 62196 may be used for operation on the
EATON xChargeIn. The respective plugs are resistance-coded (results from the maximum
permitted charging current and thus also the permitted cable cross-section). If you have
additional questions, please contact your service partner or vehicle manufacturer.
1.8 Why do the outer status LED segments light up orange when I plug the cable
into the EATON xChargeIn?
This happens when the EATON xChargeIn is connected to a KeContact M10 system and a
charging cable is plugged into the EATON xChargeIn without a connected vehicle. This
status shows “Waiting for a vehicle”.

EATON xChargeIn FAQs for the user
EATON xChargeIn, FAQs for the user v2.20 5
© EATON 2018
1.9 May the charging cable be permanently connected to the EATON xChargeIn
(affects EATON xChargeIn with Type 2 socket)?
EATON recommends unplugging the charging cable after every charging procedure and
storing in a suitable location to prevent possible premature material fatigue.
1.10 Can the charging procedure be controlled by external devices?
Yes. The EATON xChargeIn has a connection for enabling charging by external devices (e.g.
ripple control receivers of the energy supplier, photovoltaic systems, time switches, home
controllers and similar). For example, this allows charging to only occur if your photovoltaic
system is producing enough power or when your energy supplier offers cheaper rates in the
evening and no other consumers in your household require the available power more
urgently.
1.11 How can the EATON xChargeIn be cleaned?
Cleaning the housing of the charging station, if necessary, using a moist cloth. Stubborn dirt
can be removed using a mild, solvent-free, non-scouring cleaning agent.
1.12 Can the housing of the EATON xChargeIn be painted or have labels and similar
applied?
The EATON xChargeIn consists of a removable design hood as well as the actual housing
for the electronics. Only the design hood can have labels applied or be painted.
Removable design hood
Electronics housing