Eaton Power Xpert 9395C User manual

p/n: 164000821
Revision 06
1000kW/1000kVA, 1000kW/1100kVA or 1100kW/1100kVA
Installation and Operation Manual
Eaton®Power Xpert™9395C UPS

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©Copyrig t 2021 Eaton, Raleig , NC, USA. All rig ts reserved. No part of t is document may be reproduced in any way wit out t e
express written approval of Eaton.
IMPORTANT SAFETY INSTRUCTIONS - SAVE THESE INSTRUCTIONS
This manual contains important instructions that you should follow during installation and maintenance
of the UPS. Please read all instructions before operating the equipment and save this manual for
future reference.
CONSIGNES DE SÉCURITÉ IMPORTANTES — CONSERVER CES INSTRUCTIONS
Ce manuel comporte des instructions importantes que vous êtes invité à suivre lors de toute
procédure d installation et de maintenance de la UPS. Veuillez consulter entièrement ces instructions
avant de faire fonctionner l équipement et conserver ce manuel afin de pouvoir vous y reporter
ultérieurement.
This is a product for restricted sales distribution to informed partners (EN/IEC 62040-2). Installation
restrictions or additional measures may be needed to prevent electromagnetic disturbances.
AVERTISSEMENT!
Les ventes et la distribution de ce produit sont limitées aux partenaires avisés (EN/CEI 62040-2). Des
restrictions en matière d’installation ou des mesures supplémentaires sont parfois nécessaires pour
éviter les perturbations électromagnétiques.

Dear Customer,
On behalf of everyone at Eaton, we thank you for partnering
with us, and trusting us to maintain your business continuity
and preventing downtime at your facility.
Our suite of backup power, power distribution and power
management products are designed to protect you from a host
of threats including power outages, surges, lighting strikes, and
enable you to monitor and control your power infrastructure.
We trust that your Eaton 9395 Uninterruptible Power Supply
system, will deliver high quality, reliable backup power for your
business, and we are committed to your success.
Please read this Installation and Operation Manual, which
details the installation, and operation processes for your
uninterruptible power supply system.
Thank you for choosing Eaton!

Eaton End-User License Agreement
IMPORTANT, READ CAREFULLY. THIS END USER LICENSE AGREEMENT (THE “AGREEMENT”) IS
A BINDING CONTRACT BETWEEN YOU, THE END-USER (THE “LICENSEE”) AND EATON
INTELLIGENT POWER LIMITED, IRELAND, OR ONE OF ITS AFFILIATES (“EATON” OR
“LICENSOR”). BY OPERATING THIS UNINTERRUPTIBLE POWER SUPPLY (UPS) PRODUCT
INCLUDING SOFTWARE EMBEDDED IN IT (FIRMWARE), YOU, THE LICENSEE, ARE AGREEING TO
BE BOUND BY THE TERMS, CONDITIONS, AND LIMITATIONS OF THIS AGREEMENT. READ THE
TERMS AND CONDITIONS OF THIS AGREEMENT CAREFULLY BEFORE, INSTALLING OR
OPERATING THE PRODUCT. IF YOU DO NOT AGREE TO THE TERMS OF THIS AGREEMENT,
PROMPTLY RETURN THE UNUSED PRODUCT TO EATON.
1.0 DEFINITIONS
1.1 Documentation. “Documentation” means the user guides and manuals for the installation and
use of the UPS, whether made available over the internet, provided in CD-ROM, DVD, hard copy or
other form.
1.2 Firmware. “Firmware” means software programs that are embedded in the product for which
Licensee is granted a license hereunder, the Documentation therefore and, to the extent available,
Updates thereto. The Firmware is licensed hereunder in object code (machine readable) form only
except that certain software programs may include limited portions in source code (human-readable)
form.
1.3 U date. “Update” means a subsequent release of the Firmware, if and when developed by
Eaton. An Update does not include any release, new version, option, or future product, which Eaton
licenses separately.
2.0 FIRMWARE LICENSE
2.1 Ownershi . Eaton or its third party licensors retains all title, copyright and other proprietary rights
in, and ownership of the Firmware regardless of the media upon which the original or any copy may
be recorded or fixed.
2.2 License Grant. Eaton grants to Licensee a limited, revocable, non-exclusive, non-assignable
license to use the Firmware in conjunction with the operation of the product to which the Firmware
pertains or other products as described by Eaton in the Documentation. Licensee does not acquire
any rights, express or implied, other than those expressly granted in this Agreement.
2.3 Restrictions and Requirements. Licensee will not, nor will it permit others to, modify, adapt,
translate, reverse engineer, decompile, or disassemble the Firmware or any component thereof
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Documentation), except to the extent such foregoing restriction is prohibited by applicable law or
applicable open source license to, and only to, any open source software component that is
incorporated into the Firmware (if any). Copyright laws and international treaties protect the Firmware,
including the Documentation. Unauthorized copying of the Firmware, the Documentation or any part
thereof, is expressly prohibited. For avoidance of doubt, Eaton does not grant Licensee a license to
any of Eaton’s brands, logos, designs, trade dress, service marks, trademarks, domain names or trade
names, in whole or in part. Licensee agrees to install or allow installation of all corrections of
substantial defects, security patches, minor bug fixes and updates, including any enhancements, for
the Firmware in accordance with the instructions and as directed by Eaton.
2.4 Transfer and Assignment Restrictions. Licensee will not sell, resell, assign, lease, sublicense,
encumber, or otherwise transfer its interest in this Agreement or in the Firmware, or the
Documentation in whole or in part, or allow any other person or entity, including any parent or
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transfer the Firmware without the prior written consent of Eaton. Licensee may transfer the Firmware
directly to a third party only in connection with the sale of the Eaton product in which it is installed.

3.0 TERMINATION
3.1 Termination. This Agreement and the license granted hereunder automatically terminates if
Licensee breaches any provision of this Agreement. Eaton may terminate this license at any time with
or without cause.
3.2 Effect of Termination. Immediately upon termination of this Agreement or the license granted
hereunder, Licensee will cease using the product. The parties’ rights and obligations under the
following sections of this Agreement will survive termination of this Agreement: Article 1.0, Section
2.1, Section 2.3, Section 2.4, Article 3.0, Article 4.0 and Article 5.0.
4.0 INFRINGEMENT AND WARRANTIES
4.1 Infringement. If Licensee learns of a threat, demand, allegation, or indication that the UPS with its
firmware infringes or misappropriates any third party intellectual property rights (including but not
limited to any patent, copyright, trademark, trade dress, or trade secret) (“Intellectual Property
Claim”), Licensee will notify Eaton promptly of such claim. Eaton may, in its sole discretion, elect to
assume sole control of the defense and settlement of said Intellectual Property Claim and Licensee
will provide reasonable information and assistance to Eaton for the defense of such claim.
4.2 Disclaimer of Warranties. THE FIRMWARE IS PROVIDED “AS IS” WITHOUT WARRANTY OF
ANY KIND, . EATON DOES NOT WARRANT THAT THE FIRMWARE WILL BE ERROR-FREE OR
SECURE FROM UNAUTHORIZED ACCESS. THE LICENSEE EXPRESSLY ACKNOWLEDGES THAT
TO THE EXTENT PERMITTED BY APPLICABLE LAW, THE USE OF THE PRODUCT IS AT LICENSEE’S
SOLE RISK.
5.0 GENERAL PROVISIONS
5.1 U date Policy. Eaton may from time to time, but has no obligation to, create Updates of the
Firmware or components thereof.
5.2 Limitation on Liability. NOTWITHSTANDING ANY PROVISION OF THIS AGREEMENT TO THE
CONTRARY, LICENSEE EXPRESSLY UNDERSTANDS AND AGREES THAT EATON, ITS AFFILIATES,
AND ITS LICENSORS, WILL NOT BE LIABLE FOR: (A) ANY DIRECT, INDIRECT, INCIDENTAL,
SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES WHICH MAY BE INCURRED BY
LICENSEE OR ANY THIRD PARTY, HOWEVER CAUSED AND UNDER ANY THEORY OF LIABILITY.
THIS WILL INCLUDE, BUT NOT BE LIMITED TO, ANY LOSS OF PROFIT (WHETHER INCURRED
DIRECTLY OR INDIRECTLY), ANY LOSS OF GOODWILL OR BUSINESS REPUTATION, ANY LOSS
OF DATA SUFFERED, COST OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES, OR
OTHER INTANGIBLE LOSS; (B) ANY LOSS OR DAMAGE WHICH MAY BE INCURRED BY LICENSEE
OR ANY THIRD PARTY. THESE LIMITATIONS ON EATON’S LIABILITY WILL APPLY WHETHER OR
NOT EATON HAS BEEN ADVISED OF OR SHOULD HAVE BEEN AWARE OF THE POSSIBILITY OF
ANY SUCH LOSSES ARISING. TO THE EXTENT PERMITTED BY LAW, THE TOTAL LIABILITY OF
EATON, ITS AFFILIATES, AND ITS LICENSORS, FOR ANY CLAIMS UNDER THESE TERMS,
INCLUDING FOR ANY IMPLIED WARRANTIES, IS LIMITED TO THE AMOUNT PAID FOR THE UPS.
THIS SECTION 5.2 STATES EATON’S ENTIRE LIABILITY AND LICENSEE’S SOLE AND EXCLUSIVE
REMEDY UNDER THIS AGREEMENT, AND IS SUBJECT TO ALL LIMITATIONS STATED IN SECTION
4.2.
5.3 Notices. All notices required to be sent hereunder will be in writing and will be deemed to have
been given when mailed by first class mail to the address shown below:
LICENSE NOTICES:
Eaton Intelligent Power Limited
Eaton House,
30 Pembroke Road,
Dublin 4, D04 Y0C2,
Ireland

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remaining provisions of this Agreement will remain in full force.
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waiver of any other or subsequent default or breach. Failure to enforce or delay in enforcing any
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supersedes all prior or contemporaneous agreements or representations, written or oral, concerning
the subject matter of this Agreement. This Agreement may not be modified or amended except in a
writing specifically referencing this Agreement and signed by a duly authorized representative of each
party. No other act, document, usage or custom will be deemed to amend or modify this Agreement.
The Firmware, or portions thereof, may also be subject to additional paper or electronic license
agreements. In such cases, the terms of this Agreement will be supplemental to those in the
additional agreements, to the extent not inconsistent with the additional agreements. If a copy of this
Agreement in a language other than English is included with the Firmware or Documentation, it is
included for convenience and the English language version of this Agreement will control.
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agreements herein contained will be binding upon and inure to the benefit of the parties hereto and, to
the extent expressly permitted by this Agreement, their respective heirs, legal representatives,
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5.8 Ex ort Restrictions. Licensee agrees to comply fully with all relevant export laws and regulations
of the United States and all other countries in the world (the “Export Laws”) to assure that neither the
Firmware nor any direct product thereof are (I) exported, directly or indirectly, in violation of Export
Laws; or (ii) are intended to be used for any purposes prohibited by the Export Laws. Without limiting
the foregoing, Licensee will not export or re-export the Firmware: (i) to any country to which the U.S.
has embargoed or restricted the export of goods or services (see http://www.treasury.gov/resource-
center/sanctions/ Programs/Pages/ Programs.aspx), or to any national of any such country, wherever
located, who intends to transmit or transport the Firmware back to such country; (ii) to any end user
who Licensee knows or has reason to know will utilize the Firmware in the design, development or
production of nuclear, chemical or biological weapons; or (iii) to any end-user who has been prohibited
from participating in U.S. export transactions by any federal agency of the U.S. government.
5.9 U.S. Government Restricted Rights. The Firmware is a “commercial item” as that term is
defined at 48 C.F.R. § 2.101, consisting of “commercial computer software” and “commercial
computer software documentation”, as such terms are used in 48 C.F.R. § 12.212, and is provided to
the U.S. Government only as a commercial end item. Consistent with 48 C.F.R. § 12.212 and 48 C.F.
R. §§ 227.7202-1 through 227.7202-4, all U.S. Government End Users acquire the Firmware with only
those rights set forth herein. Contractor/manufacturer is Eaton Corporation, 1000 Eaton Boulevard,
Cleveland, Ohio 44122.
5.10 Third Party Intellectual Pro erty Rights. The Firmware may contain components (including
open source software components) that are owned by third parties (“Third Party Licensors”) and are
provided with, incorporated into, or embedded in, the Firmware pursuant to license arrangements
between Eaton and such third parties. Third Party Licensor components in the Firmware are not
licensed or warranted under the terms of this document, but are instead subject to the Third Party
Licensors’ license agreements. Licensee will not modify, delete, or obfuscate any copyright or other
proprietary rights notices of Third Party Licensors contained in the Firmware.
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employees, and agents harmless from and against all losses, damages, liabilities, claims, actions, and
associated costs and expenses (including reasonable attorneys’ fees and expenses) by reason of
injury or death to any person or damage to any tangible or intangible property arising or resulting from
the negligence or willful misconduct of the Licensee, its employees, contractors, or agents, in
connection with Licensee’s use of Firmware and Documentation. Licensee shall be responsible for
any breach of this Agreement by its officers, directors, employees, contractors, or agents. Licensee
shall defend, indemnify, and hold Eaton and its officers, directors, employees, and agents harmless
from and against any and all losses, damages, liabilities, claims, actions, and associated costs and

expenses (including reasonable attorneys’ fees and expenses) arising out of or in connection with any
breach of this Agreement.
5.12 O en Source Software. The Firmware may contain certain components owned by Eaton that
are provided with, incorporated into, linked to, or embedded in the Firmware that are subject to third
party open source licenses (“Eaton Open Source Components”). Eaton OpenSource Components are
subject to the open source licenses corresponding to the particular software component. To the
extent there are any conflicts between the terms of this Agreement and any open source license
corresponding to Eaton Open Source Components or additional obligations by such open sources
license that are not set forth in this Agreement, the terms of the open source license will control.
5.13 Confidentiality. Licensee acknowledges that confidential aspects of the Firmware (including any
proprietary source code) are a trade secret of Eaton, the disclosure of which would cause substantial
harm to Eaton that could not be remedied by the payment of damages alone and such confidential
aspects of the Firmware shall not be disclosed to third parties without the prior written consent of
Eaton. Accordingly, Eaton will be entitled to preliminary and permanent injunctive and other equitable
relief for any breach of this Section 5.13.
5.14 Note on JAVA Su ort. The Firmware may contain support for programs written in JAVA.
JAVA technology is not fault tolerant and is not designed, manufactured, or intended for use or resale
as online control equipment in hazardous environments requiring fail-safe performance, such as in the
operation of nuclear facilities, aircraft navigation or communications systems, air traffic control, direct
life support machines, or weapons systems, in which the failure of JAVA technology could lead
directly to death, personal injury, or severe physical or environmental damage. EATON DISCLAIMS
ALL DAMAGES INCLUDING DIRECT, INDIRECT AND CONSEQUENTIAL DAMAGES RELATING TO
THE FAILURE OF ANY SOFTWARE INCLUDING JAVA PROGRAMS AND/OR JAVA TECHNOLOGY.
5.15 Governing Law. This Agreement will be interpreted and enforced in accordance with the laws of
Ireland, without regard to choice of law principles. Any claim or suit with respect to this Agreement
shall be brought in the Courts of Ireland, unless mandatory law imposes otherwise.

Eaton Power Xpert 9395C UPS Installation and Operation Manual 164000821—Rev 06 ix
TTaabbllee ooff CCoonntteennttss
11 IInnttrroodduuccttiioonn....................................................................................................................................................................................................................................................................................................11
1.1 UPS Standard Features................................................................................................................................2
1.1.1 Installation Features ..............................................................................................................................2
1.1.2 Control Panel .......................................................................................................................................2
1.1.3 Customer Interface ...............................................................................................................................2
1.1.4 Advanced Battery Management...............................................................................................................3
1.1.5 Power Management Software.................................................................................................................3
1.2 O tions and Accessories............................................................................................................................3
1.2.1 Integrated Battery Cabinets ....................................................................................................................3
1.2.2 Sync Control........................................................................................................................................3
1.2.3 Single-Feed Kit.....................................................................................................................................3
1.2.4 Distributed Bypass System.....................................................................................................................3
1.2.5 Continuous Static Switch.....................................................................................................................3
1.2.6 Monitoring and Communication ...............................................................................................................4
1.3 Battery System ..........................................................................................................................................4
1.4 Using This Manual ......................................................................................................................................4
1.5 Conventions Used in This Manual ..................................................................................................................5
1.6 Symbols, Controls, and Indicators ..................................................................................................................5
1.7 Getting Help..............................................................................................................................................5
1.8 Warranty...................................................................................................................................................6
22 SSaaffeettyy WWaarrnniinnggss........................................................................................................................................................................................................................................................................................77
33 UUPPSS IInnssttaallllaattiioonn PPllaann aanndd UUnnppaacckkiinngg ........................................................................................................................................................................................................................ 1111
3.1 Creating an Installation Plan ........................................................................................................................ 11
3.2 Preparing the Site..................................................................................................................................... 11
3.2.1 General Storage Requirements for UPS Equipment.................................................................................... 11
3.2.2 Environmental Considerations ............................................................................................................... 12
3.2.3 Installation Considerations .................................................................................................................... 13
3.2.4 UPS System Power Wiring Preparation ................................................................................................... 20
3.2.5 UPS System Interface Wiring Preparation ................................................................................................ 27
3.2.6 Distributed Bypass Power Wiring Preparation ........................................................................................... 28
3.3 Inspecting and Unpacking the UPS Cabinets .................................................................................................. 28
44 UUPPSS SSyyssttee IInnssttaallllaattiioonn ............................................................................................................................................................................................................................................................ 3333
4.1 Preliminary Installation Information............................................................................................................... 33
4.2 Unloading the UPS Cabinet from the Pallet..................................................................................................... 33
4.3 Installing and Connecting the UPS Sections ................................................................................................... 38
4.3.1 Preparing the UPS Sections .................................................................................................................. 38
4.3.2 Electrically Connecting the UPS Sections................................................................................................. 40
4.3.3 Mechanically Joining the UPS Sections ................................................................................................... 47

x Eaton Power Xpert 9395C UPS Installation and Operation Manual 164000821—Rev 06
4.4 Battery System Installation ......................................................................................................................... 48
4.5 Distributed Bypass Tie Cabinet Installation..................................................................................................... 49
4.6 Installing UPS External and Battery Power Wiring ............................................................................................ 49
4.6.1 External Power Wiring Installation .......................................................................................................... 49
4.6.2 Battery Power Wiring .......................................................................................................................... 53
4.7 Installing Interface Connections................................................................................................................... 55
4.7.1 TB1, TB2, and TB3 Connections (Other than TB1 Battery Interface Connections).............................................. 56
4.7.2 TB1 Battery Interface Connections ......................................................................................................... 62
4.7.3 X-Slot Connections.............................................................................................................................. 63
4.8 Installing a REPO Switch ............................................................................................................................ 64
4.9 Installing Options, Accessories, and Distributed Bypass Control Wiring................................................................ 67
4.10 Initial Startup.......................................................................................................................................... 68
4.11 Completing the Installation Checklist........................................................................................................... 68
55 IInnssttaalllliinngg OOppttiioonnss aanndd AAcccceessssoorriieess.............................................................................................................................................................................................................................. 7711
5.1 Installing an Optional Powerware Hot Sync CAN Bridge Card............................................................................. 71
5.2 Installing Distributed Bypass Control Wiring ................................................................................................... 74
5.3 Installing an Optional Remote Monitor Panel II................................................................................................ 77
5.4 Installing an Optional Relay Interface Module II ............................................................................................... 80
5.5 Installing an Optional Supervisory Contact Module II ........................................................................................ 81
5.6 Accessory Mounting Dimensions................................................................................................................. 84
66 UUnnddeerrssttaannddiinngg UUPPSS OOppeerraattiioonn ............................................................................................................................................................................................................................................ 8877
6.1 UPS System Overview .............................................................................................................................. 87
6.2 Single UPS.............................................................................................................................................. 87
6.2.1 Modes.............................................................................................................................................. 88
6.2.2 Online Mode...................................................................................................................................... 88
6.2.3 Energy Saver System (ESS) Mode.......................................................................................................... 89
6.2.4 Bypass Mode..................................................................................................................................... 90
6.2.5 Battery Mode..................................................................................................................................... 91
6.2.6 Maintenance Bypass Mode................................................................................................................... 92
6.2.7 Transfer to Maintenance Bypass and Load Bank Sequence.......................................................................... 92
6.2.8 Transfer to Maintenance Bypass and Load Bank Sequence.......................................................................... 93
6.3 Single UPS System Oneline Configurations.................................................................................................... 93
6.4 Multiple UPS Distributed Bypass System....................................................................................................... 96
6.4.1 Multiple UPS Parallel System Modes ...................................................................................................... 96
6.4.2 Online Mode Distributed Bypass............................................................................................................ 96
6.4.3 Bypass Mode – Distributed Bypass......................................................................................................... 97
6.4.4 Battery Mode Distributed Bypass........................................................................................................... 98
6.5 Multiple UPS Distributed Bypass System Oneline Configurations ....................................................................... 99
77 UUPPSS OOppeerraattiinngg IInnssttrruuccttiioonnss ..................................................................................................................................................................................................................................................110055
7.1 UPS Controls and Indicators...................................................................................................................... 105
Table of Contents

Eaton Power Xpert 9395C UPS Installation and Operation Manual 164000821—Rev 06 xi
7.1.1 Control Panel ................................................................................................................................... 106
7.2 Color Touchscreen Control Panel ............................................................................................................... 106
7.3 Using the Color Touchscreen Control Panel.................................................................................................. 107
7.3.1 Status Indicators............................................................................................................................... 108
7.3.2 Using the Touch Screen ..................................................................................................................... 109
7.3.3 Using the Main Menu Buttons ............................................................................................................. 110
7.3.4 Meters Summary Screen.................................................................................................................... 111
7.3.5 System Controls Screen and Controls ................................................................................................... 116
7.3.6 Power Maps Screen (Online Mode) ...................................................................................................... 118
7.3.7 System Events Main Screen ............................................................................................................... 121
7.3.8 User Log......................................................................................................................................... 122
7.3.9 Statistics Basic Screen....................................................................................................................... 125
7.3.10 Settings Screen .............................................................................................................................. 127
7.3.11 Configuration Options Screen ............................................................................................................ 127
7.3.12 Energy Advantage Architecture (EAA) Screen........................................................................................ 128
7.4 UPS Operation using the Color Touchscreen Control Panel.............................................................................. 130
7.4.1 Starting the UPS in Online Mode.......................................................................................................... 130
7.4.2 Using the Remote Emergency Power-off Switch ..................................................................................... 131
7.5 Multiple UPS Distributed Bypass Operation.................................................................................................. 133
7.5.1 Starting the Distributed Bypass System in Online Mode............................................................................ 133
7.5.2 Starting the Distributed Bypass System in Bypass Mode........................................................................... 134
7.5.3 Single UPS Shutdown using Load Off ................................................................................................... 134
7.5.4 Single UPS Restart in a Parallel System ................................................................................................. 135
7.5.5 UPS and Critical Load Shutdown .......................................................................................................... 136
7.5.6 Charger Control................................................................................................................................ 136
7.5.7 Using the UPS LOAD OFF Command.................................................................................................... 137
7.5.8 Using the Remote Emergency Power-off Switch ..................................................................................... 137
88 CCoo uunniiccaattiioonn ....................................................................................................................................................................................................................................................................................113399
8.1 X-Slot Cards .......................................................................................................................................... 139
8.2 PredictPulse.......................................................................................................................................... 139
8.2.1 PredictPulse Features........................................................................................................................ 140
8.2.2 Installing PredictPulse........................................................................................................................ 140
8.3 Power Management Software................................................................................................................... 141
8.4 Building Alarm Monitoring ........................................................................................................................ 141
8.5 General Purpose Relay Contact ................................................................................................................. 141
8.6 Remote Monitor Panel II .......................................................................................................................... 142
8.7 Relay Interface Module II ......................................................................................................................... 143
8.8 Supervisory Contact Module II................................................................................................................... 145
99 UUPPSS MMaaiinntteennaannccee..............................................................................................................................................................................................................................................................................114477
9.1 Important Safety Instructions .................................................................................................................... 147
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xii Eaton Power Xpert 9395C UPS Installation and Operation Manual 164000821—Rev 06
9.2 Performing Preventive Maintenance........................................................................................................... 148
9.2.1 DAILY Maintenance .......................................................................................................................... 148
9.2.2 MONTHLY Maintenance .................................................................................................................... 148
9.2.3 PERIODIC Maintenance ..................................................................................................................... 151
9.2.4 ANNUAL Maintenance....................................................................................................................... 151
9.2.5 BATTERY Maintenance...................................................................................................................... 151
9.3 Installing Batteries .................................................................................................................................. 152
9.3.1 Recycling the Used Battery or UPS....................................................................................................... 152
9.4 Maintenance Training .............................................................................................................................. 153
1100 PPrroodduucctt SSppeecciiffiiccaattiioonnss............................................................................................................................................................................................................................................................115555
10.1 Model Numbers ................................................................................................................................... 155
10.2 Specifications....................................................................................................................................... 155
10.2.1 UPS Input...................................................................................................................................... 155
10.2.2 UPS Output ................................................................................................................................... 156
10.2.3 UPS Environmental ......................................................................................................................... 156
10.2.4 Battery RunTime Ratings .................................................................................................................. 157
Table of Contents

Eaton Power Xpert 9395C UPS Installation and Operation Manual 164000821—Rev 06 xiii
LLiisstt ooff FFiigguurreess
Figure 1. Eaton 9395C-1100 UPS ...................................................................................................................2
Figure 2. UPS Cabinet Dimensions – (Front View) ............................................................................................ 14
Figure 3. UPS Cabinet Dimensions (Right Side View)........................................................................................ 15
Figure 4. ISBM Section Dimensions (Front View)............................................................................................. 16
Figure 5. ISBM Section Dimensions (Top View)............................................................................................... 16
Figure 6. ISBM Section Dimensions (Bottom View).......................................................................................... 17
Figure 7. PM Section Dimensions ................................................................................................................ 17
Figure 8. PM Dimensions – (Top View) .......................................................................................................... 18
Figure 9. UPS Center of Gravity ................................................................................................................... 19
Figure 10. Remote EPO Switch Dimensions .................................................................................................... 20
Figure 11. UPS Cabinet as Shipped on Pallet (ISBM Section) ............................................................................... 31
Figure 12. UPS Cabinet as Shipped on Pallet (PM Section) .................................................................................. 32
Figure 13. Removing the ISBM Section Left Side Shipping Bracket....................................................................... 35
Figure 14. Removing the ISBM Section Right Side Shipping Bracket ..................................................................... 36
Figure 15. Removing the PM Section Left Side Shipping Bracket.......................................................................... 37
Figure 16. Removing the PM Section Right Side Shipping Bracket ........................................................................ 38
Figure 17. Section Joining ............................................................................................................................ 39
Figure 18. ISBM to PM Access...................................................................................................................... 40
Figure 19. ISBM Section Intercabinet Power Terminal Locations .......................................................................... 43
Figure 20. ISBM Section Output Power to PM Terminal Detail ............................................................................. 44
Figure 21. UPS Intercabinet Interface Harness Locations .................................................................................... 45
Figure 22. Pl1 Interface Board Location........................................................................................................... 46
Figure 23. J39 Location on Pl1 Interface Board ................................................................................................. 47
Figure 24. ISBM and PM in Position ............................................................................................................... 47
Figure 25. ISBM Section to PM Section Joining Brackets.................................................................................... 48
Figure 26. ISBM and PM Section Debris Shields ............................................................................................... 50
Figure 27. ISBM and PM Section Conduit and Wire Entry Locations ...................................................................... 51
Figure 28. ISBM Section Power Terminal Locations........................................................................................... 52
Figure 29. ISBM Section Power Terminal Detail AA ........................................................................................... 53
Figure 30. UPS Power Terminal Detail BB – Common Battery.............................................................................. 55
Figure 31. ISBM Section Interface Terminal Locations........................................................................................ 57
Figure 32. Interface Terminal Detail................................................................................................................ 59
Figure 33. Typical Alarm Relay Connection....................................................................................................... 60
Figure 34. Terminal Blocks TB1, TB2, and TB3 Connector Assignments................................................................. 61
Figure 35. Typical Battery Interface Connection ................................................................................................ 63
Figure 36. X-Slot Communication Bays ........................................................................................................... 64
Figure 37. REPO Switch .............................................................................................................................. 65
Figure 38. Normally-Open REPO Switch Wiring ................................................................................................ 66
Figure 39. Normally Closed REPO Switch Wiring .............................................................................................. 67

xiv Eaton Power Xpert 9395C UPS Installation and Operation Manual 164000821—Rev 06
Figure 40. Normally Closed and Normally Open REPO Switch Wiring .................................................................... 67
Figure 41. Powerware Hot Sync CAN Bridge Card. ............................................................................................ 72
Figure 42. Powerware Hot Sync CAN Bridge Card Connections ........................................................................... 73
Figure 43. Distributed Bypass System CAN and Pull-Chain Simplified Interface Wiring .............................................. 75
Figure 44. Distributed Bypass Pull-Chain Wiring with MOBs................................................................................ 76
Figure 45. Remote Monitor Panel II and Remote Monitor Panel II Terminal Locations ............................................... 78
Figure 46. Remote Monitor Panel II, Relay Interface Module II, or Supervisory Contact Module II Wiring....................... 79
Figure 47. J1, J2, J3, and J4 15-Pin D-Sub Connectors ....................................................................................... 81
Figure 48. Supervisory Contact Module II Terminal Location. ............................................................................... 82
Figure 49. Supervisory Contact Module II TB2 .................................................................................................. 83
Figure 50. Remote Monitor Panel II Dimensions ............................................................................................... 84
Figure 51. Relay Interface Module II Dimensions .............................................................................................. 85
Figure 52. Supervisory Contact Module II Dimensions........................................................................................ 86
Figure 53. Main Elements of the UPS System .................................................................................................. 87
Figure 54. Path of Current Through the UPS in Online Mode................................................................................ 89
Figure 55. Path of Current Through the UPS in Bypass Mode............................................................................... 90
Figure 56. Path of Current Through the UPS in Battery Mode............................................................................... 91
Figure 57. One PM, Common Rectifier Feed, Common Battery, Dual-Feed Configuration .......................................... 94
Figure 58. Simplified Dual-Feed UPS with Maintenance Bypass Panel ................................................................... 95
Figure 59. Path of Current through the UPSs in Online Mode – Distributed Bypass................................................... 97
Figure 60. Path of Current through the UPSs in Bypass Mode – Distributed Bypass.................................................. 98
Figure 61. Path of Current through the UPSs in Battery Mode – Distributed Bypass.................................................. 99
Figure 62. Typical Distributed Bypass System - Continuous Static Switch, 1+1 and 2+0 Configurations ...................... 101
Figure 63. Typical Distributed Bypass System -Continuous Static Switch, 2+1 and 3+0 Configurations....................... 102
Figure 64. Typical Distributed Bypass System -Continuous Static Switch, 3+1 and 4+0 Configurations....................... 103
Figure 65. UPS Controls and Indicators ......................................................................................................... 105
Figure 66. UPS Color Touchscreen Control Panel Location ................................................................................ 106
Figure 67. UPS Color Touchscreen Control Panel (Typical)................................................................................. 107
Figure 68. Parts of the Touch Screen ............................................................................................................ 109
Figure 69. Sign In or Password Request Screen .............................................................................................. 110
Figure 70. Home Screen............................................................................................................................ 111
Figure 71. Meters Summary Screen ............................................................................................................. 112
Figure 72. Input Meters Screen................................................................................................................... 112
Figure 73. Input Meters Detail Screen........................................................................................................... 113
Figure 74. Input Meters Select Source Screen................................................................................................ 113
Figure 75. Bypass Meters Screen ................................................................................................................ 114
Figure 76. Output Meters Screen ................................................................................................................ 114
Figure 77. Output Meters Details Screen....................................................................................................... 115
Figure 78. Battery Meters Screen ................................................................................................................ 115
Figure 79. System Controls Screen .............................................................................................................. 116
Figure 80. Module Controls Screen .............................................................................................................. 117
List of Figures

Eaton Power Xpert 9395C UPS Installation and Operation Manual 164000821—Rev 06 xv
Figure 81. Module Control Detail Screen ....................................................................................................... 117
Figure 82. Main Menu and Power Maps Screen (Online Mode) .......................................................................... 118
Figure 83. Output kVA Screen from Home Screen........................................................................................... 118
Figure 84. Average Efficiency Screen from Home Screen ................................................................................. 119
Figure 85. Consumption Screen from Home Screen ........................................................................................ 119
Figure 86. Bypass Screen........................................................................................................................... 120
Figure 87. UPS Module Map Screen............................................................................................................. 120
Figure 88. System Overview Screen ............................................................................................................ 121
Figure 89. Typical Command Confirmation Screen (Charger Off)......................................................................... 121
Figure 90. System Events Screen ................................................................................................................ 122
Figure 91. User Log Screen ........................................................................................................................ 123
Figure 92. User Log Detail Screen................................................................................................................ 123
Figure 93. Battery Log Screen..................................................................................................................... 124
Figure 94. Battery Log Detail ...................................................................................................................... 124
Figure 95. Battery Log Summary Screen ....................................................................................................... 125
Figure 96. Statistics Basic Screen ................................................................................................................ 125
Figure 97. Statistics Data Detail Screen......................................................................................................... 126
Figure 98. ESS Comparison Screen .............................................................................................................. 126
Figure 99. Settings Screen ......................................................................................................................... 127
Figure 100. Configuration Options Screen ....................................................................................................... 128
Figure 101. Energy Advantage Architecture (EAA) Screen................................................................................... 129
Figure 102. Disable ESS Screen .................................................................................................................... 129
Figure 103. High Alert Timer Screen............................................................................................................... 130
Figure 104. REPO Operation ........................................................................................................................ 132
Figure 105. Optional X-Slot Cards .................................................................................................................. 139
Figure 106. Remote Monitor Panel II .............................................................................................................. 142
Figure 107. Relay Interface Module II ............................................................................................................. 144
Figure 108. Supervisory Contact Module II ...................................................................................................... 145
Figure 109. ISBM Section Air Filter Locations - Continuous Static Switch ............................................................... 150
Figure 110. PM Section Air Filter Locations ..................................................................................................... 151
List of Figures

xvi Eaton Power Xpert 9395C UPS Installation and Operation Manual 164000821—Rev 06
List of Figures

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Eaton Power Xpert 9395C UPS Installation and Operation Manual 164000821—Rev 06 1
CChhaapptteerr 11 IInnttrroodduuccttiioonn
The Eaton®Power Xpert®9395C uninterruptible power supply (UPS) is a true online, continuous-duty,
transformerless, double-conversion, solid-state, three-phase system, providing conditioned and uninterruptible
AC power to protect the customer s load from power failures.
The Power Xpert 9395C contains a section configured as an integrated system bypass module (ISBM) rated for
a maximum of 1100 kVA.
The Eaton 9395C online power protection system is used to prevent loss of valuable electronic information,
minimize equipment downtime, and minimize the adverse effect on production equipment due to unexpected
power problems.
The Eaton 9395C UPS continually monitors incoming electrical power and removes the surges, spikes, sags,
and other irregularities that are inherent in commercial utility power. Working with a building s electrical
system, the UPS system supplies clean, consistent power that sensitive electronic equipment requires for
reliable operation. During brownouts, blackouts, and other power interruptions, batteries provide emergency
power to safeguard operation.
The UPS is housed in a free-standing cabinet, divided into two sections to facilitate shipping:
• Integrated System Bypass Module (ISBM)
• Power Module (PM)
The sections match in style and color and have safety shields behind the door and front panels for hazardous
voltage protection.
The Eaton 9395C UPS configuration is shown in Figure 1.
NOTE Startup and operational checks must be performed by an authorized Eaton Customer
Service Engineer, or the warranty terms specified on 1.8 Warranty become void. This
service is offered as part of the sales contract for the UPS system. Contact an Eaton
service representative in advance (usually a two-week notice is required) to reserve a
preferred startup date.

2 Eaton Power Xpert 9395C UPS Installation and Operation Manual 164000821—Rev 06
Figure 1. Eaton 9395C-1100 UPS
PM SECTIONISBM SECTION
11..11 UUPPSS SSttaannddaarrdd FFeeaattuurreess
The UPS has many standard features that provide cost-effective and consistently reliable power protection. The
descriptions in this section provide a brief overview of the UPS standard features.
11..11..11 IInnssttaallllaattiioonn FFeeaattuurreess
Each UPS section is shipped separately. The sections are mechanically and electrically joined at the installation
site, and can be permanently bolted to the floor.
Power wiring can be routed through the top or bottom of the cabinet with connections made to easily
accessible terminals. Control wiring is routed through the top of the cabinet and must be installed in
accordance with Class 1 wiring methods.
11..11..22 CCoonnttrrooll PPaanneell
The control panel, located on the front of the UPS is a 7-inch color touchscreen to control the operation of the
UPS and to display the status of the UPS system. See Chapter 7 UPS Operating Instructions for additional
information.
11..11..33 CCuussttoo eerr IInntteerrffaaccee
•Building Alarm Monitoring. Up to five inputs in the UPS are available to connect the facility s alarm
system contacts. Some system configurations may limit the number of inputs available. The UPS uses
these inputs to monitor the building alarms in addition to the UPS status. See Chapter 8 Communication
for additional information.
•Alarm Contact. One alarm contact is provided for connection to equipment at the facility, such as a light,
an audible alarm, or a computer terminal. The equipment connected to this contact alerts you to a UPS
alarm. See Chapter 8 Communication for additional information.
Introduction

Eaton Power Xpert 9395C UPS Installation and Operation Manual 164000821—Rev 06 3
•X-Slot®Communication Bays. Four communication bays are standard equipment. One to four optional X-
Slot®connectivity cards can be installed in the UPS module at any time. X-Slot cards are quickly installed at
the front of the UPS and are hot-pluggable. See Chapter 8 Communication for additional information.
11..11..44 AAddvvaanncceedd BBaatttteerryy MMaannaaggee eenntt
A three-stage charging system increases battery service life by optimizing recharge time, and protects batteries
from damage due to high current charging and inverter ripple currents. Charging at high currents can overheat
and damage batteries.
11..11..55 PPoowweerr MMaannaaggee eenntt SSooffttwwaarree
Eaton’s Intelligent Power®Software solution, based on Web2.0 technology, includes two applications:
Intelligent Power®Manager™for UPS management and monitoring, and Intelligent Power®Protector™, which
allows graceful shutdown of operating systems. See Chapter 8 Communication for additional information.
11..22 OOppttiioonnss aanndd AAcccceessssoorriieess
Contact an Eaton sales representative for information about the following options.
11..22..11 IInntteeggrraatteedd BBaatttteerryy CCaabbiinneettss
Battery backup protection can be provided by equipping the UPS system with Eaton 9395C battery cabinets
containing sealed lead-acid, maintenance-free batteries. The cabinets are designed for standalone installation
and may be installed adjacent to the UPS or in a separate location. The recommended installation location for
adjacent battery cabinets is on the right side of the UPS cabinet to allow for future expansion using an external
module.
Consult the Eaton®Power Xpert®9395C Integrated Battery Cabinet (Models 1085 and 1085HR) Installation
Manual (TBD) for specifics on battery cabinet usage with the 9395C.
11..22..22 SSyynncc CCoonnttrrooll
An optional Eaton 9395C Sync Control maintains the critical load outputs of two separate single module 9395C
UPS systems in synchronization. This option facilitates the uninterrupted transfer of the load from one load bus
to another by means of transfer switches. The Sync Control is housed in a wall-mounted panel that can be
located between the UPS units for easy wiring.
11..22..33 SSiinnggllee--FFeeeedd KKiitt
An optional kit is available for converting the dual-feed rectifier and bypass inputs to a single-feed configuration.
The kit consists of jumpers and bus bar extensions for each phase, and the hardware required for installation.
11..22..44 DDiissttrriibbuutteedd BByyppaassss SSyyssttee
The 9395C is based on UPS redundancy. Each UPS contains a UPM.
A distributed bypass UPS system with two to five UPSs can be installed to provide a capacity and/or redundant
system. This load sharing system provides more capacity than a single UPS, and can provide backup,
depending on the load and configuration. A Powerware Hot Sync Controller Area Network (CAN) Bridge Card
provides connectivity and operational mode control. The distributed bypass system consists of two to five
UPSs each with a parallel CAN card, and a customer-supplied tie cabinet or load distribution panel to act as a tie
point.
The tie cabinet is provided by the customer and must contain Module Output Breakers (MOBs) with dual
auxiliary contacts for control of the system.
11..22..55 CCoonnttiinnuuoouuss SSttaattiicc SSwwiittcchh
A continuous static switch is used to provide transfer of the load from the inverter to the bypass source in the
event the inverter become unavailable.
Introduction