Ecoair DC18 MK2 User manual

@2021 EcoAir
DC18 MK2 / DC26
DC-100019
DC-100020
COMPRESSOR DEHUMIDIFIER
USER MANUAL
Please read instrucons before use
Keep for future reference
Visit ecoair.org to register your product
or terms and condions

@2021 EcoAir
Thank you and congratulaons for choosing an EcoAir dehumidier to help you improve the air quality within your environment.
Inside you will nd many helpful ps on how to use and maintain your dehumidier eciently. Just a lile preventave care can
save you money and prolong the life of your dehumidier.
The purpose of the dehumidier is to remove the excess moisture in the air by detecng the humidity level in the room. By
keeping humidity within recommended levels, a dehumidier combats household damp, mould and mildew. Dehumidiers can
help to reduce the symptoms of asthma, allergies, and other respiratory health condions. They can also be used to help dry
laundry quicker and control moisture-based damage (such as the aermath of ooding, leaks or rising damp) to valuable
belongings and furniture.
HUMIDITY GUIDE
There will always be water vapour in the air. The water vapour (or commonly known as moisture) in the air is measured in
Relave Humidity (RH) %. RH is the rao of the actual amount of water vapour in the air to the amount it could hold when
saturated expressed as a percentage. Too much or too lile moisture in our homes can be unhealthy and uncomfortable. The
opmum humidity level is between 40% and 60% (RH) where we feel most comfortable.
Low humidity
Low humidity indoors causes excess drying which can trigger skin irritaons such as eczema, chapped skin and dry nose. It can
also damage possessions, such as wooden furniture, musical instruments and artwork by drying it out too much.
High humidity
High humidity indoors causes damp and condensaon. The damp le by condensaon can damage plaster, wall paper, furniture,
vehicles, mber windows, doors and clothes. It can be harmful to our health when bacteria thrives, causing mould and fungus.
Maintaining safe levels of humidity
It is important to maintain a consistent humidity range to preserve furniture, painngs, door and
window frames. High humidity causes swelling, corrosion, soening of glues and paint. Low
humidity causes shrinking, cracking, warping of wood surfaces and gaps in joints, doors and windows.
Frequent changes in humidity levels can accelerate damages to property and belongings.
Condensaon
The warmer the air, the more moisture the air can hold than colder air. So, when the air inside the house becomes colder, the
moisture contents in the air becomes saturated, and gets heavier
resulng in moisture concentraon on the coldest parts of the house parcularly on the windows, bathroom mirrors and walls.
This is condensaon, caused by a sudden increase in humidity, cooking, showers, drying clothes, inadequate venlaon and poor
thermal insulaon.
Condensaon does not disappear instantly even with the dehumidier on. Where excessive condensaon appears for example,
on your windows, you may want to open your windows to expel the excess humidity for several minutes. It will take a while for
the condensaon to generally increase the humidity in the room. Once the humidity level in the room around the dehumidier
is increased above the level you have set on the dehumidier, it will then begin the dehumidicaon process.
WELCOME
TOO DRY COMFORTABLE TOO WET

@2021 EcoAir
Important Safety Instrucons 1
Refrigerant R290 2
BS Plug Wiring 3
The Appliance and Accessories 4
Important Safeguards 5
Installaon 6
Setup Connuous Drainage 7
Control Panel 8
Operaon 9 - 10
Emptying the Water Tank 11
Cleaning, Maintenance and Storing the appliance 12
Troubleshoong 13 - 14
INDEX

@2021 EcoAir - V1.5 Page 1 All rights reserved (E&OE)
IMPORTANT SAFETY INSTRUCTIONS
Use this appliance only as described in this instrucon manual. As with any electrical appliances, the
instrucons aim to cover as many situaons as possible, cauon and common sense should be used
when operang and installing this appliance.
• Do not alter or modify the appliance’s characteriscs in any way. Should repairs be necessary, con-
tact EcoAir’s Authorised Service Centre. Self-servicing or unauthorised servicing can be dangerous.
• The appliance must be installed in accordance with the relevant naonal legislaon.
• The appliance is not intended for use by persons (including children) with reduced physical, sensory
or mental capabilies, or lack of experience and knowledge, unless they have been given supervision
or instrucon concerning the use of the appliance by a person responsible for their safety.
• Children and pets should be supervised to ensure they do not play with the appliance.
• Do not use the appliance If the power cable, cord is damaged It must be replaced by an EcoAir’s
Authorised Service Centre.
• The appliance must always be placed in an upright posion on an even level surface to avoid any
damage, during use or transportaon and when put into storage.
• The appliance must be plugged into a grounded 3-prong outlet and ensure that the voltage matches
the rated specicaons. If in doubt, check with a qualied technician.
• Do not use with extension cables or mul sockets. Do not pull or place strain on the power cord
when moving appliance.
• Always unplug the appliance before cleaning or maintenance or when not in use.
• The appliance must not be placed or used where the atmosphere may contain combusble gasses,
oil or sulphur or solvent, or near heat sources (such as heaters or in server rooms) or excessive dust.
• Do not place or rest any objects on the appliance and do not cover while in use. Always observe the
minimum room size for storing and operang the appliance.
• Allow a minimum of 40 cm clearance around the appliance. Do not place any objects in close proxim-
ity to the appliance.
• Only operate the appliance with a clean lter in place. Clean the lters at least once every 2 weeks.
• To protect against electric shocks, do not immerse or spray the appliance or any of its parts in water.
• Ensure the air inlet and outlet are not blocked or covered when in use.
• Do not insert ngers or any objects into the air inlet or outlet openings.
• Do not operate or store the appliance under direct sunlight.
• Always switch of the power before unplugging from the socket.
• Do not leave the appliance running or plugged in over a long period of me unaended. Leaving
unaended electrical appliances running is unsafe.
• Always make sure your hands are dry when operang the appliance.
• Only operate the appliance within the specied operang temperature range.
• Do not run power cord under carpeng, or cover with rugs or runners. Arrange the cord away from
areas where it may become a trip hazard.
• The appliance is manufactured for dehumidicaon in domesc environments and must not be used
for other purposes.
• This appliance must not be used outdoor or wet areas such as bathrooms.
• Do not use the Laundry Mode funcon over a long period of me or unaended. When drying laun-
dry, do not place laundry on the appliance. Always ensure the laundry is placed a safe distance from
the dehumidier at least 40cm.

@2021 EcoAir - V1.5 Page 2 All rights reserved (E&OE)
Our dehumidier contain the non-pollung refrigerant R290 with no harm to our
ozone, it helps reduce global warming potenal. This refrigerant complies with the
European Environmental Direcves.
There are some important safety precauons that you need to follow :-
1. Do not use these appliances in rooms smaller than shown in table below for
each of the models to prevent re, explosions.
2. Do not use these appliances in a room with connuous sources of ignion
such as open ames, gas appliances, electric heaters, cigaree smoking and
other sources of ignions.
3. Always store these appliances in a well-venlated area with a minimum size
shown in the above table.
4. Keep any required venlaon openings clear of obstrucons.
5. Never aempt to service or repair the appliances yourself, always ensure it
is only serviced by EcoAir’s approved engineer using original EcoAir parts.
6. If these appliances are installed, operated or stored in a non-venlated area,
then the room must be designed to prevent the accumulaon of refrigerant
leaks. Accumulaon of refrigerant leaks in a non-venlated area can be ig-
nited by other causes such sparks or smoking or open ames from other
appliance or causes such as electric heaters, stoves or other sources of igni-
on in the area.
REFRIGERANT R290
This appliance contains R290 Refrigerant Gas
Model Minimum Floor Area (m²) Contains R290 (Grams)
DC18 MK2 4m²55g
DC26 4m²75g

@2021 EcoAir - V1.5 Page 3 All rights reserved (E&OE)
Should it be necessary to change the plug, please note the wires in the mains lead
are colour coded as follows:
BLUE - NEUTRAL
BROWN – LIVE
GREEN AND YELLOW - EARTH
In the event that the colours of the wires in the mains lead of this appliance do not
correspond with the coloured markings idenfying the terminals in your plug, pro-
ceed as follows:
1. The BLUE wire is NEUTRAL and must be connected to the terminal which is
marked with the leer N or coloured BLACK.
2. The BROWN wire is LIVE and must be connected to the terminal which is
marked with the leer L or coloured RED.
3. The GREEN/YELLOW is EARTH and must be connected to the terminal which is
marked with the leer E or or coloured GREEN or GREEN/YELLOW.
4. Always ensure that the cord grip is posioned and fastened correctly.
5. If a 10A (BS 1363) fused plug is used it must be ed with a 10A or 13A -fuse.
If in doubt consult a qualied electrician.
Please note the Earth, Neutral and Live Terminals are marked as E , N and L respec-
vely.
BS PLUG WIRING

@2021 EcoAir - V1.5 Page 4 All rights reserved (E&OE)
THE APPLIANCE & ACCESSORIES
Accessories List
B1 B2 B3
A1
A2
DESCRIPTION
Key Descripon Key Descripon
A1 Control Panel B1 Connuous Drainage Hose
A2 Air Outlet B2 Carbon Filter
A3 Ambient Humidity Indicator B3 User Manual
A4 Front Panel
A5 Castor
A6 Handle
A7 Air Inlet / Air Filter
A8 Back Panel
A9 Connuous Drainage Outlet
A10 Water Tank
BACKFRONT
A2
A3
A4
A1
A1
A7
A8
A9
A10
B1
A6
A5

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DO NOT PLACE OBJECTS ON OR OVER THE
APPLIANCE
Ensure the air inlet (A7) and air outlet (A2) are not
obstructed. Obstrucon will cause overheang and
malfuncon.
PLACE ON EVEN LEVEL FLOOR
• Always operate appliance on an even level oor to
avoid leakage
• If appliance is on carpet, ensure the appliance is stable
and level
IMPORTANT
• Do not move the appliance or remove the water tank
when the dehumidier is running. It may cause
damage, electric shock, water leak or spills.
• Aer turning the dehumidier o, the fan will connue
to run for 2 minutes. This is to help to cool and protect
the internal components. During these 2 minutes, do
not remote the power plug from the power socket, wait
for the fan to stop.
• Dusty, building sites or an industrial environment where
parcles can clog up the lter or internal components.
DO NOT SPLASH
• Do not wash the appliance or immerse in water
• Do not allow water to drip on to the appliance
IMPORTANT SAFEGUARDS
WHERE TO POSITION YOUR DEHUMIDIFIER?
Ensure the unit is a safe distance away from a wall or
furniture and away from direct sunlight.
TIP: Posion the dehumidier in the dampest room or
somewhere central like a landing or a hallway. As long as
the internal doors are open the excess moisture from all of
the rooms in the house will migrate naturally towards the
dehumidier and be processed.
ROOM SIZE
• Never use in small conned area. (Broom cupboard,
boiler room, unvenlated rooms, in close proximity to a
heat source such as heater, tumble dryer, cooker).
Minimum room size 4m².
Min 40 cm
Min 20 cm
Min 20 cm
Min 40 cm
Min 20 cm
A8
A4
A9
DRYING YOUR LAUNDRY
Never place wet laundry over the appliance. Dry the laun-
dry on a rack with a minimum distance of 40 cm.
Min 40 cm
XXA7
A2

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INSTALLATION
FIND A SUITABLE POSITION
• Posion the dehumidier in the dampest room or somewhere central like a landing or a hallway. As
long as the internal doors are open, the excess moisture from all of the room in the house will
migrate naturally towards the dehumidier and be processed.
• If there is a problemac area or a room in a high humidity level, use a hygrometer to measure
(available to purchase at ecoair.org) in the property, you may wish to place it in that area inially.
Once the problem is seled you may wish to relocate to the locaon above.
• Please refer to the important safeguards on the previous pages when posioning the dehumidier,
such as a safe distance away from the wall, avoid conned areas, ensure oor is even and level
surface.
INSTALLING THE DEHUMIDIFIER
• Unpack the dehumidier and plug in to the socket.
• Ensure there is a minimum distance around the dehumidier.
• Check that the dehumidier is level to avoid any water leaks.
• Turn on the dehumidier to start dehumidicaon.
INITIAL OPERATION
• When you rst use your dehumidier it will work hard to reduce the room humidity to your set
target humidity. This is the me when it will produce most of the water and need emptying more
frequently. As the room become dryer, the dehumidier collects less water. This is normal.
• Once the power is restored aer a power failure, the dehumidier will connue to operate at the
selected sengs prior to the power failure.
PLEASE READ IMPORTANT SAFEGUARDS BEFORE INSTALLATION

@2021 EcoAir - V1.5 Page 7 All rights reserved (E&OE)
SETUP CONTINUOUS DRAINAGE
STEP 1
Use a hose with an inner diameter of 11mm for connuous drainage:
1. Remove the Water Tank (A10) from the back of the dehumidier (Step 1)
2. Insert the Connuous Drainage Hose (B1) into the Connuous Drainage Outlet (A9). The hose
must lead to an appropriate drain at a downward slope with no sharp bends. (Step 2)
3. Posion the Water Tank Back into posion (A10) (Step 3).
NOTE:
• Ensure the water tank and connuous drainage hose are well ed in posion be-
fore commencing operaon.
• Never leave the end of connuous drainage hose outside when the temperature is
below 1°C to avoid leakage. (When the outdoor temperature is at freezing point the
water will not ow freely and this will cause a blockage consequently pushing the any
condensaon back to the dehumidier and leakage may occur).
STEP 2 STEP 3
A10
A9
B1

@2021 EcoAir - V1.5 Page 8 All rights reserved (E&OE)
CONTROL PANEL
1. Power Buon - Turns dehumidier ON or OFF. The compressor switches o
immediately and the fan switches o with a delay of 30 seconds. Aer a power failure, the
unit restarts automacally with the sengs last operaon.
2. Mode Buon - Switch between Auto mode and Laundry Mode
3. Timer - To turn the mer ON or OFF and set desired mer
4. Humidity - To increase / decrease desired humidity
5. Child-Lock - Acvate and deacvate Child-Lock (hold for 5 seconds)
6. Sleep/Filter - Press to acvate and deacvate the sleep mode (hold for 2 seconds). When
Filter indicator illuminate, replace with a clean lter and press 5 seconds to reset.
7. Fan Speed - Press to switch between the two fan speeds (in Automac mode only). The select-
ed fan speed is illuminated.
8. Ambient Humidity Indicator - Once turned on one of 3 coloured lights will appear indicang the
current ambient humidity in your environment. Coloured indicators for your ambient humidity;
Blue denotes < 40%RH, Green denotes 40 - 60%RH, Red denotes > 60%RH.
1) Power Buon2) Mode 3) Timer4) Humidity5) Child-Lock6) Sleep/Filter7) Fan Speed
Auto Mode
Laundry Mode
Timer Indicator
Water Tank Full
Sleep Indicator
Filter Indicator
High Fan Speed
Low Fan Speed
Indicator Descripon
BLUE Humidity levels below 40% relave humidity.
GREEN Above 40% and below 60% relave humidity.
RED High humidity above 60% relave humidity

@2021 EcoAir - V1.5 Page 9 All rights reserved (E&OE)
OPERATION
ON/OFF
TO
OPERATE
UNIT
• Always place the dehumidier in an
upright posion on an even level
surface.
• Plug the dehumidier into the mains
socket, the standby mode indicator
will remain on whilst the dehumidier
is plugged in to the mains.
• The dehumidier performs best at a
minimum ambient temperature of
15ºC . Where ambient temperature is
below 15ºC it will need to go into
defrost mode periodically to preserve
the life of the compressor.
• Press the ON/OFF buon to operate
the dehumidier.
• Operate within an ambient tempera-
ture of 5°c to 35°c.
FAN SPEED
Low Fan Speed
• Economy Mode
High Fan Speed
• Normal Mode
Auto Mode
• The unit is equipped with a
modern hygrostat (humidity
controller) and switches o
automacally aer reaching the
desired humidity in order to
save energy. The compressor
switches o rst and then the
fan 30 seconds later. When the
humidity in the room rises
again, the dehumidier switch-
es on automacally. When
automac mode is acvated,
the target humidity can be set
between 30% and 80% in 5%
steps using the two arrow keys
(4). The dehumidier starts
dehumidifying when the room
humidity is at least 3% higher
than the set target humidity.
HUMIDITY BUTTON
Increase Humidity /
Timer Buon
• Press this buon to set up humidity and ming me; Humidity adjusng the order of 30%
to 35% - 40% - 45% - 50% - 55% - 60% - 65% - 70% - 75% - 80% - 30%; Time set to 00, press
this key, display 00 and blink, then press this key again every me, from 01-02-03-...... to
24..
Decrease Humidity /
Timer Buon
• Press this buon to lower humidity seng and ming me; Humidity adjusng the order
of 30% to 80% - 75% - 70% - 65% - 60% - 55% - 50% - 45% - 40% - 35% - 30%; Time set
to 00, press this key, display 00 and blink, and then press this key again every me, from
24 - 23 - 22 -...... to 00.
There is an acve humidistat which shows the actual humidity level (%RH) in the environment when the dehumidier is
running.
The display will show the actual humidity in the room a few seconds aer the humidity level is set on the control panel.

@2021 EcoAir - V1.5 Page 10 All rights reserved
OPERATION
TIMER
SETTING TIMER OFF
• Press mer buon whilst unit is
running.
• Timer indicator will illuminate.
Then press the humidity Up,
Down buons (4) to adjust the
hours. (1hr increments) 0 - 24
hrs. This will set the dehumidi-
er to switch o.
• Once the dehumidier is
switched o, wait 3 minutes
before resuming operaons
SETTING TIMER ON
• Whilst on Standby mode press the mer buon to
set the dehumidier to come on aer a set intervals
between 0-24hrs.
• So long as the dehumidier is plugged into the
mains, the dehumidier will switch ON aer the
selected me has lapsed.
• The dehumidier will operate at the selected
sengs before the dehumidier was placed on
standby mode. It will connue dehumidifying unl
the humidity seng is reached, the sengs are
changed, water tank is full or unit switched OFF.
• If the set humidity is higher than the ambient hu-
midity the dehumidier will turn on however will
not dehumidify the air unl the humidity sengs
are adjusted.
Note: Wait 3 minutes before resuming operaon. Aer
the dehumidier has stopped (other than tank full) it
will not restart for approximately 3 minutes. This is to
protect the dehumidier and is not a fault. Operaon
will automacally restart aer 3 minutes.
LAUNDRY MODE
• the unit works connuously unl the water tank is
full or the dehumidier is switched o manually. In
this mode, the unit operates at maximum air output
to dehumidify the room air as quickly as possible.
During operaon, the current humidity is shown on
the display.
Note: We recommend to run Laundry Mode Sparingly
as it could over dry your environment. 2hrs to 8hrs a
day.
TANK FULL INDICATOR
• Indicator lights up when water tank is
full or incorrectly inserted. The dehu-
midier will automacally switch o.
The indicator light will turn red and the
dehumidier will sound 3 beeps.
• Remove water tank, empty and rein-
state correctly.
Note:
• During Sleep mode the 3 beeps will not sound.
• When the water tank is full or removed, the controls
are disabled.
USEFUL INFORMATION
• Auto Restart - Once the power is restored aer a
power failure, the appliance will connue to
operate at the selected sengs prior to the power
failure.
• Auto Defrost - When frost builds up on the evapo-
rator coils, the compressor will cycle o and the fan
will connue to run unl the frost disappears.
• Auto shut o - The dehumidier will automacally
switch o when the tank is full or removed and
when humidity seng is reached.
CHILD-LOCK
• To acvate this funcon, press and hold 5 seconds
unl indicator lights illuminates (this funcon can
only work when unit is turned on) Child-Lock func-
on will lock all sengs unl you deacvate by
pressing and hold the Child-Lock buon for 5 sec-
onds
SLEEP/FILTER RESET
• Press to acvate and deacvate the sleep mode
(hold for 2 seconds).
• If the lter indicator lights up, the dust lter must be
checked/cleaned/replaced. Then the display can be
reset by pressing and holding (at least 5 seconds) the
Sleep/Reset buon.

@2021 EcoAir - V1.5 Page 11 All rights reserved
EMPTYING THE WATER TANK
The Water level Indicator lights up when the water tank is full. The appliance will stop operang.
Allow to stand for approximately 10 minutes to ensure all water collected drips into the water tank
before removing the tank.
1. To remove the Water Tank (A10), slide it out gently by gripping the water tank from side Han-
dle (A6) and pull out carefully.
2. Pour the water away by lng the water tank, (see step 2 picture) to the right side. Clean the
water tank if needed.
3. Insert the water tank back into to the correct posion. The Water Full light indicator illuminates
if the water tank is not correctly in posion. If this happens, reinsert again.
NOTE :
• Clean the water tank with mild detergent if necessarily. Do not use solvent, abrasive or
hot water.
• When cleaning the water tank, take cauon to avoid damaging the oat.
• Do not lt the dehumidier when removing the water tank. This is to prevent water
leaking which may cause electric shock.
Slide water tank out Pour the water away
STEP 2STEP 1
A10
A6

@2021 EcoAir - V1.5 Page 12 All rights reserved
CLEANING, MAINTENANCE & STORING THE APPLIANCE
STEP 1 - CLEANING YOUR FILTER
1. Turn o and leave for 5 minutes, then unplug
the dehumidier. Remove the lter.
2. Clean the lter with a brush or vacuum clean-
er.
3. Reinsert the lter back into posion.
Tip: Clean your lter every 2 weeks to keep your
air clean and prolong the life of your dehumidier.
The frequency will depend on condions of opera-
on.
Note: If the lter is covered with dust, the airow
and the performance of the dehumidier will be
aected.
STEP 3- CLEANING YOUR DEHUMIDIFIER
1. Turn o and leave for 5 minutes, then unplug
the dehumidier.
2. Clean the surface with a so damp cloth.
3. Dry thoroughly with a towel aer cleaning.
4. For cleaning tank, see Emptying the Water
Tank secon.
Cauon:
• Do not wash the unit or immerse in water.
• Do not let water drip into the air inlet or
outlet.
• When cleaning the water tank, take cauon to
avoid damaging the oat.
STEP 2 - REPLACING YOUR FILTER
Carbon Filter (B2) can be purchased for this dehu-
midier. Press the two clips gently to open a gap
and insert the carbon lter in the frame lter. Do
not clean the Carbon Filter with water!
It is recommended that the outer lter is replaced
every 6 months for opmal performance and
hygiene standards. To purchase a replacement
lter please visit: www.ecoair.org
STEP 4 - STORING YOUR DEHUMIDIFIER
1. Turn o the dehumidier, wait 5 minutes and
unplug the dehumidier from the power
socket.
2. Leave the dehumidier to drain for
approximately one day. Clean and dry the
water tank.
3. Clean the lter and the dehumidier. Cover
the dehumidier to prevent it from
gathering dust. Store upright in a cool dry
place.
4. Do not expose to direct sunlight.
B2

@2021 EcoAir - V1.5 Page 13 All rights reserved
CHECK THE FOLLOWING POINTS BEFORE CONTACTING TECHNICAL SUPPORT.
TROUBLESHOOTING
In the unlikely event of a problem with your product, please refer in the rst instance to:
ECOAIR TECHNICAL SUPPORT
www.ecoair.org/support
PROBLEM REASON SOLUTION
No Power
Dehumidier is not plugged in or
there is no power supply Plug the dehumidier into mains and switch plug ON. Check the main power supply
Dehumidier has reached its pre-
set level or tank is full.
The dehumidier automacally turns o when
either condion occurs. Change to a lower
humidity seng or empty the tank and replace
properly.
Water tank is not in the proper
posion. The water tank must be in place and securely seated for the dehumidier to operate.
Power failure/Controls cannot be
set
There is a protecve me delay to protect the
compressor. For this reason, the dehumidier
may not start normal dehumidifying for 3
minutes aer it is turned back on.
The Dehumidi-
fying funcon
does not work
Filter clogged Check and clean or replace the lter
The air inlet or outlet is blocked or
covered Remove obstrucons
Water Full Light
On
Water tank is full or installed
incorrectly Empty water tank or re-install correctly
Water oat out of posion Restore water oat back into posion
Dehumidier on uneven surface or
water tank ed incorrectly
Ensure the dehumidier is on a at, even sur-
face, use a spirit level to check, remove tank
and replace correctly
Water Leaking
Damaged water tank Remove the water tank, ll with water and
place on a hard even surface to test for leaking.
The connuous drainage is clogged
or loose. Dehumidier operang
in colder environment
Check the connuous drainage hose and its
connecon
Ensure room is within operang temperatures
Not Collecng
Water
Did not allow enough me to
remove moisture When rst installed, allowed at least 24 hours to maintain the desired dryness
Set humidity is reached/ Low hu-
midity Readjust the humidity sengs
Room is very cold or very dry for
the current sengs
Readjust the humidity seng or increase the
room temperature
Check room temperature and humidity levels
Filter dusty Clean the air lter or replace it
Room Temperature is too hot Open the window or door to venlate
Room Temperature is too cold Increase heat in the room

@2021 EcoAir - V1.5 Page 14 All rights reserved
CHECK THE FOLLOWING POINTS BEFORE CONTACTING TECHNICAL SUPPORT.
TROUBLESHOOTING
In the unlikely event of a problem with your product, please refer in the rst instance to:
ECOAIR TECHNICAL SUPPORT
www.ecoair.org/support
PROBLEM REASON SOLUTION
Noisy
Water tank or lter ed incor-
rectly
Dehumidier on uneven surface
Check and ret the water tank or lter
Check dehumidier is on an even level surface
There is sound created when air is
passing though the dehumidier. This is normal
Frost Appears
on Coils
Dehumidier has been recently
turned on, or room temperature is
below 5°C
This is normal. Frost will usually disappear with-
in 60 minutes.
Do not operate the dehumidier in tempera-
tures below 5°C
Dehumidier
Runs Connuous Area to be dehumidied is too
large/ High Humidity The capacity of your dehumidier may not be adequate.
Humidity Dis-
play shows “LO”Actual humidity is below 20% Normal. The compressor stops, and the fan keeps running.
Humidity Dis-
play shows “H1”Actual humidity is above 90% The environment has a High humidity
Humidity Dis-
play shows “CL”The Actual temperature＜5°C Increase the Actual temperature > 5°C
Humidity Dis-
play shows “CH”The Actual temperature＞38°C Decreased the Actual temperature to connue operaon < 35°C
Humidity Dis-
play shows “E2”Humidity sensor wet or failure. clean or replace the humidity sensor.