EFI Fiery ES IC-418 Quick guide

Fiery®ES IC-418
Configuration and Setup

© 2017 Electronics For Imaging, Inc. The information in this publication is covered under Legal Notices for this
product.
45174663
27 October 2017 *45174663*

Contents
Introduction .................................................................................5
Terminology, conventions, and documentation resources ...............................................5
General precautions for working with the Fiery ES .....................................................6
Fiery ES hardware ..............................................................................6
System requirements .......................................................................7
Ethernet connection .............................................................................7
Network requirements ............................................................................7
Supported network protocols ....................................................................7
Internet Protocol (IP) requirements ................................................................8
Client computer requirements .....................................................................8
Installing and configuring printer drivers ...........................................................8
Requirements for Windows client computers .......................................................9
Requirements for Mac client computers ............................................................9
System requirements for Command WorkStation and WebTools .......................................10
Fiery JobMaster, Impose, and Compose requirements ...............................................11
Mobile device requirements ......................................................................11
Setting up from the printer control panel .................................................12
Access Setup ...................................................................................12
Fiery-related menus on the printer .................................................................12
Setup options on the printer control panel ..........................................................14
Server Name .................................................................................14
Login timeout ................................................................................15
Ethernet Speed ...............................................................................15
Get IP Address Automatically ...................................................................15
IP Address ...................................................................................15
Gateway Address .............................................................................15
Subnet Mask .................................................................................15
802.1x Setup .................................................................................15
Obtain IP for Engine ...........................................................................16
Enable Private MIB ............................................................................17
Enable Web Services ..........................................................................17
Configuration and Setup
Contents
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Integrating the Fiery ES into your network ................................................18
Fiery ES hardware description .....................................................................18
Front and back panels .........................................................................18
Steps to integrate the Fiery ES into your network .....................................................19
Powering the Fiery ES on or off ....................................................................20
Power on the Fiery ES ..........................................................................21
Restart, Reboot, or Shut Down the Fiery ES ........................................................21
Accessing the Fiery ES ......................................................................23
Access Configure from Command WorkStation .......................................................23
WebTools .....................................................................................23
Access Configure from WebTools ................................................................24
Administration .............................................................................25
Maintaining optimal Fiery ES performance ...........................................................25
Back up and restore settings ......................................................................26
Recommended back up actions .................................................................26
Back up requirements .........................................................................27
Recommendations to protect data ...............................................................27
Data that cannot be guaranteed .................................................................28
Backing up and restoring the Fiery ES system image .................................................28
Backing up and restoring the Fiery ES configuration settings ..........................................31
Reset the configuration settings to factory defaults from the printer control panel ........................34
Clearing print jobs ..............................................................................34
Types of data that can be cleared ................................................................35
Software updates ...............................................................................35
Configure System Updates .....................................................................35
Managing firewalls ............................................................................36
User software ................................................................................36
Troubleshooting ...........................................................................37
Perform basic troubleshooting ....................................................................37
Collect troubleshooting information ...............................................................38
Job error reports ..............................................................................38
Runtime error messages .........................................................................39
Printer not found .............................................................................39
Cannot connect to the Fiery ES with Command WorkStation .........................................39
Configuration and Setup
Contents
4

Introduction
This document describes tasks that must be completed or coordinated by the administrator of the Fiery®ES IC-418.
The procedures in this document require the following conditions:
•The Fiery ES is installed at the site and confirmed as operational by the service technician.
•The Fiery ES is connected to the network, a power source, and the printer.
•The printer is powered and operational.
Note: For information about how to configure the printer, see the documentation accompanying the printer.
Terminology, conventions, and documentation resources
This document uses the following terminology and conventions to refer to the Fiery®ES IC-418, printer, and
supported operating systems.
Term or convention Refers to
Aero Fiery ES (in illustrations and examples)
Command WorkStation Fiery Command WorkStation
Printer MFP
Fiery ES Fiery®ES IC-418
Mac OS All supported Mac operating systems. For a complete list, see System Requirements in
Configuration and Setup.
Windows All supported Windows operating systems. For a complete list, see System Requirements in
Configuration and Setup.
Warning: A warning concerning operations that may lead to death or injury to persons if not performed
correctly. To use the equipment safely, always pay attention to these warnings.
Caution: A caution concerning operations that may lead to injury to persons if not performed correctly. To
use the equipment safely, always pay attention to these cautions.
Important: Operational requirements and restrictions. Be sure to read these items carefully to operate the
equipment correctly, and avoid damage to the equipment or property.
Configuration and Setup
Introduction
5

The following documentation resources are available for the Fiery®ES IC-418.
Resource Description
User documentation Documents in this set: Color Printing, Configuration and Setup, Fiery Productivity Package,
Printing, Utilities
Online help •Help can be accessed directly from each Fiery application or by going to help.efi.com.
•Each help system is available as a printable PDF, accessed from the PDF icon in the upper right
corner of the Help window.
Additional reference
material •Fiery Color Reference - help.efi.com/ref/colorref/en-us/
•Variable Data Printing - help.efi.com/ref/vdp/en-us/
•Workflow Examples - help.efi.com/ref/workflows/en-us/
•Configure Help - help.efi.com/configure/3.0/en-us/
General precautions for working with the Fiery ES
Fiery ES hardware
Always observe the following precautions to assist with personnel safety and prevent data loss or equipment damage.
Warning: Do not store or use flammable sprays or solvents near the Fiery ES or the printer. Components
within these machines can operate at a high enough temperature to provide an ignition source. Storing or using
flammable items near these machines could cause the items to catch fire or explode.
Warning: Never set any liquid on or near the Fiery ES or the printer. Spilling liquids into either machine could
result in electric shock and damage the machine. If liquid is spilled on or underneath either machine, or any
object falls into either machine, disconnect the corresponding power cable immediately, if safe to do so.
Warning: Do not remove the covers or otherwise open the Fiery ES hardware. Cables and parts inside the
chassis are intended to be serviced by technical support only.
Warning: Ensure that the power cabling remains as configured by the service technician. The designated power
cable and a grounded, correctly rated outlet must be used. If required, the cable should be protected by a surge
suppressor, line conditioner, or uninterruptible power supply (UPS).
Warning: Do not allow the power cords or cables to be compressed or bent at a sharp angle. Arrange them so
that no one might accidentally step on or trip over them.
Caution: Do not block the vents on the Fiery ES or otherwise restrict airflow. Leave clearance around all vents
and ensure that nothing falls into the vents.
Caution: Do not make mechanical modifications to the system. The safety and regulatory compliance of
modified equipment cannot be guaranteed.
Configuration and Setup
Introduction
6

System requirements
We strongly recommend that you review all system requirements before you set up the Fiery ES.
Ethernet connection
For Ethernet connections, the Fiery ES supports Unshielded Twisted Pair (UTP) cabling for certain network speeds.
The following network speeds are supported:
•10BaseT: Category 3 or later
•100BaseTX: Category 5 or later (4‑pair/8‑wire, short‑length)
•1000BaseT: Category 5e or later (4‑pair/8‑wire, short‑length)
Network requirements
When the Fiery ES is connected to a network, it behaves as a networked printer. Connecting to a live network allows
the Fiery ES to query the network for zones, servers, and server-based queues.
Supported network protocols
The Fiery ES is compatible with multiple network protocols. Client computers that do not have any of the
compatible protocols can send print jobs through a print server that has a supported protocol.
The Fiery ES can process concurrent protocols over the same connection. It automatically switches to the correct
protocol and handles connections simultaneously.
The Fiery ES supports TCP/IP and UDP/IP (IPv4 or IPv6), including:
•Bonjour
Note: Bonjour allows the Fiery ES to act as a Bonjour printer when communicating with Mac computers.
•DHCP
•FTP
•HTTP
•IMAP
•IPP
•LDAP
Configuration and Setup
System requirements
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•LPD
•LPR
•NetBios over TCP/IP (NBT)
•POP3
•Port 9100
•SMB
•SMTP
•SNMP
•SNTP
•SSL/TLS
•WSD
AppleTalk (supported for font downloads only)
Enabling this setting allows Mac client computers to use AppleTalk to download fonts to the Fiery ES.
Internet Protocol (IP) requirements
The Fiery ES requires the following:
•Unique IP address (IPv4 or IPv6)
•Subnet mask
•Gateway address
You can enter these items manually or use DHCP protocol to assign them dynamically. Make sure the Fiery ES name
and address are listed in the domain name server (DNS) or host name database used by your system.
Client computer requirements
The Fiery ES utilities software, printer drivers, and online help are supported for Windows and Mac client
computers.
Installing and configuring printer drivers
Before you can print from a client computer to the Fiery ES, you must first install a printer driver on each client
computer and then configure them to include Fiery ES and printer installed options.
After you install and configure printer drivers, you can print from any application on a client computer to the Fiery
ES.
For more information about installing printer drivers, including installing printer drivers on other operating systems,
see Printing, which is part of the user documentation set.
Configuration and Setup
System requirements
8

Requirements for Windows client computers
The Fiery ES utilities and printer drivers support the standard Windows operating systems and system specifications.
Supported operating systems for Windows client computers
The Fiery ES utility applications and printer drivers are supported for the following Windows operating systems on
client computers.
Note: Support for Windows versions is based upon the latest service pack. Both 32 and 64-bit versions are supported
unless otherwise noted.
•Windows 8.1: Windows 8.1, Windows 8.1 Pro, Windows 8.1 Enterprise
•Windows 10: Windows 10 Home, Windows 10 Pro, Windows 10 Enterprise, Windows 10 Education, Windows
10 Mobile, Windows 10 Mobile Enterprise, Windows 10 IoT Core
•Windows Server 2008 R2 (64-bit only): Foundation, Standard, Enterprise, Datacenter, Web Server, Itanium-
Based
•Windows Server 2012 (64-bit only): Foundation, Essentials, Standard, Datacenter
•Windows Server 2012 R2 (64-bit only): Foundation, Essentials, Standard, Datacenter
•Windows Server 2016: Windows Server 2016 Technical Preview
System requirements for Windows client computers
The following table lists the system specifications required to install and use Fiery ES utility applications and printer
drivers on Windows client computers.
System requirement Description
Processor Pentium 4, 1.0 GHz or faster
Memory (except for Command WorkStation) 500MB (2GB recommended)
Hard disk space (except for Command WorkStation) 1GB (2GB recommended)
Requirements for Mac client computers
The Fiery ES utilities and printer drivers support the standard Mac operating systems and system specifications.
Supported operating systems for Mac client computers
The Fiery ES utility applications and printer drivers are supported for the following Mac operating systems.
Configuration and Setup
System requirements
9

Note: Support for Mac OS versions requires Intel-based Mac computers.
•Mac OS X v10.9
•Mac OS X v10.10
•Mac OS X v10.11
•Mac OS X v10.12
System requirements for Mac client computers
The following table lists the system specifications required to install and use Fiery ES utility applications and printer
drivers on Mac client computers.
System requirement Description
Processor Intel processor that supports the version of Mac installed. For
more information, go to apple.com.
Memory (except for Command WorkStation) 500MB (1GB recommended)
Hard disk space (except for Command WorkStation) 500MB (1GB recommended)
System requirements for Command WorkStation and WebTools
The following specifications are required to install and use Command WorkStation or WebTools on a client
computer.
Note: The Fiery ES supports Command WorkStation and WebTools by default (no configuration is required).
Requirement Descriptions
Internet browser versions supported for using WebTools and
for viewing Configure within Command WorkStation •Windows: Internet Explorer 11 or later, Firefox 31.0 or
later, Chrome 37.0 or later
In addition, Microsoft Edge is supported for client
computers that are running Windows 10 (not supported
for other versions of Windows)
•Mac OS: Safari 7 or later, Firefox 31.0 or later, Chrome
37.0 or later
Note: Microsoft releases frequent updates to Internet
Explorer. Because support cannot be guaranteed for all
versions, use the specified version for best results. On Mac
OS, some versions of Firefox may not allow you to enter
passwords into Configure. If this occurs, use Safari instead.
Memory (required for Command WorkStation only) 1GB or more
Hard disk space (required for Command WorkStation only) 3GB
Configuration and Setup
System requirements
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