
COMMERCIAL USE:
This product is warranted for commercial applications.
MAINTENANCE:
Ceiling fans natural movement can cause screws to loosen. Every 6 months, check that ALL screws are securely tightened with a
screwdriver including the set screws in the hanger ball.
REPLACEMENT WARRANTY:
EGLO offers the original purchaser a replacement of the EGLO product in cases where the product fails due to defective
materials or workmanship, when installed and operated under normal domestic/residential conditions for 1 year. The warranty period
begins from the date of purchase.
You must provide proof of purchase (such as the original dated purchase receipt/invoice) from an authorised EGLO reseller to make a
warranty claim. You must also provide a receipt from installation, including the electrical contractors licence number - if an electrical
licence number cannot be supplied, your claim will be denied. This warranty will not apply if the ceiling fan is installed by anyone other
than a qualified and licensed electrical contractor.
REPAIRS / REPLACEMENTS
EGLO products presented for repair may be replaced by refurbished goods of the same type rather than being
repaired at the discretion of EGLO. Refurbished parts may be used to repair the goods to proper order.
BALANCE OF WARRANTY
To the maximum extent permitted by law, any product replaced, repaired or refurbished by EGLO is covered only
by the balance of the warranty period remaining from the date of original purchase of the original EGLO product.
EGLO Lighting (EGLO) will not be liable for charges incurred by the consumer for rectification, deinstallation or reinstallation unless
approved by EGLO management in writing.
For all warranty enquiries, please phone the EGLO Customer Care hotline directly on 1800 254 448 or email warranty@eglolighting.
com.au, along with your details, proof of purchase & proof of electrical installation (including electrical contractor licence number), and
the nature of the problem.
WHAT IS NOT COVERED:
Subject to “Your Consumer Rights“, but otherwise to the maximum extent permitted by law, the EGLO warranties provided in this
document will not cover the following:
1. EGLO products that are not purchased from an authorised retailer and installed in Australia.
2. Where installation was not carried out by a qualified and licensed electrical contractor or where a valid Electrical Safety Certificate
or installers invoice with licence number cannot be presented.
3. Defect, damage or failure to a EGLO product resulting from misuse, accident, neglect, abuse, tampering, modifications or unautho-
rised repairs of any kind by any person.
4. Damages not caused by a fault in the EGLO product materials or workmanship.
5. Transportation and in-transit insurance costs, if the product or parts thereof have to be returned for repair or replacement to the
retailer or the authorised service agent.
6. Faults deemed caused by a lack of regular maintenance, e.g. screws and nuts becoming loose.
EGLO Lighng Australia
5/339 Archereld Road Richlands
Queensland 4077
www.eglo.com.au