Eglo NEVIS-II User manual

NEVIS-II Ceiling Fan
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Installation Manual
Use & Care Guide
Warranty Information
ATTENTION TO INSTALLERS:
This DC ceiling fan requires complete assembly and installation BEFORE testing
for correct operation. The fan motor will not continue to operate without the fan
blades attached.
NEVIS-II Ceiling Fan

NEVIS-II Ceiling Fan
Do not dispose of electrical appliances as unsorted municipal waste, use separate collection facilities. Contact your local council for
more information regarding the collection systems available. If electrical appliances are disposed of in landfills or dumps, hazardous
substances can leak into the ground water and get into the food chain, damaging your health and well-being.
EGLO Lighting has a policy of continual product improvement and development, dimensions, hardware and designs may change to reflect
this policy. EGLO reserves the right to discontinue or change product specifications & designs at any time without notice and without
incurring obligations. The images including all features and specifications in this manual are for illustrative purposes only. Product details,
images & line drawings may vary depending on specific product models.

NEVIS-II Ceiling Fan
Thank you for purchasing your new EGLO ceiling fan.
To ensure a safe and successful installation, please make sure to read this manual, ensure
it is on hand for your installer to refer to, and keep in a safe place for future reference.
CONTENT
FOR YOUR SAFETY: 4
BEFORE INSTALLATION: 5
PARTS LIST: 5
SELECTING A LOCATION: 5
INSTALLING THE HANGING BRACKET: 6
ASSEMBLING AND INSTALLING THE FAN: 6
WIRING CONNECTIONS: 8
WIRING DIAGRAM: 8
OPERATING YOUR REMOTE CONTROL: 9
CODE LEARNING MODE: 9
REVERSE FUNCTION: 10
CLEANING AND MAINTENANCE: 10
RIPPLE CONTROL: 10
TROUBLE SHOOTING: 11
TROUBLE SHOOTING CHECKLIST: 12
WARRANTY CLAIMS ON INSTALLED PRODUCTS: 13
1. AUSTRALIAN CONSUMER LAW: 13
2. LIMITED REPAIR / REPLACEMENT WARRANTY: 13
3. IN-HOME WARRANTY: 13
4. WARRANTY TRANSFER: 14
5. WHAT IS NOT COVERED: 14
6. COMMERCIAL USE: 15
WARRANTY CONDITIONS: 16
HOW TO MAKE A WARRANTY CLAIM: 16

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NEVIS-II Ceiling Fan
BEFORE INSTALLATION:
• Carefully unpack your fan on a soft surface to avoid damage to the fan finish.
• Do not lay the motor housing on its side, as the decorative housings may become bent or damaged.
• Check that all parts are present before commencing assembly. Refer to Parts List.
• If any parts are missing, carefully check the packaging, polyfoam and plastic bags for the missing parts, and if they cannot be located,
contact EGLO for assistance before commencing assembly or installation.
PARTS LIST:
TOOLS REQUIRED:
• Phillips head screwdriver
• Flat head screwdriver
• Pair of pliers
• Wire cutter
• Ladder
• Wiring supply cable as required by AS/NZS 3000 wiring rules.
Note: The use of electric drivers can overtighten the screws and damage threads, DO NOT use power tools for tightening screws.
SELECTING A LOCATION:
1. The ceiling fan must be installed in a location so that the blades are a minimum 300mm spacing from the tip of the blade, to the
nearest objects or walls. The greater the clearance, the better the airflow will be from your fan.
2. The ceiling fan must be installed in a location so that the blades are a minimum 2.1m above the floor.
3. The fixing point for your ceiling fan must be capable of
supporting a 35kg load or 4 times the weight of the fan and
installation. If the location does not have a solid mounting
point, you will need to install a timber support between two
ceiling joists. Refer to Figure 2.
4. Many EGLO fans are designed for indoor use, though they can
alsobeinstalledinappropriatelycoveredoutdoorlocations.Ifyouare
installing your fan in a covered outdoor area, you must ensure
that it cannot be exposed to direct rain, water, and sunlight. Ensure
that it is located at least 1.5m from the edge of the roof/eaves.
In some more tropical areas of Australia, it is suggested you increase
the distance from the fan to the edge of the roof/eaves.
FOR YOUR SAFETY:
1. Please read this manual carefully before attempting the assembly or installation of your new ceiling fan.
2. ALL electrical work should only be carried out by a suitably qualified and licenced electrical contractor. This ceiling fan MUST be
installed ONLY by a suitably qualified and licenced electrical contractor.
3. This appliance is not intended for use by persons (including children) with reduced physical, sensory, or mental capabilities,
or lack of experience and knowledge, unless they have been given supervision or instruction concerning the use of the
appliance by a person responsible for their safety.
4. Do NOT allow children to play with this appliance, and supervise children around electrical devises at all times.
5 Before commencing any electrical work, ensure the power is disconnected and/or the mains switched off at the circuit box and ensure
all pole isolation of the power supply.
6. The fixing point for your ceiling fan must be of sound construction, undamaged, and capable of supporting a load of 35Kg or 4 times
the weight of the fan plus the method of attachment, whichever is greater. Verifying the stability of the mounting structure is the
sole responsibility of the consumer and qualified installer.
7. Care needs to be taken to ensure the installation location does not allow the fan blades to come into contact with any object
or surface. There must be a minimum of 30cm clearance between the blade tip (end) and the nearest wall or object. Reduced
clearances to walls or ceilings can also reduce the amount of air your fan can move.
8. The installation must also allow for a minimum clearance of 2.1m between the floor and the bottom of the blades.
9. Both the ceiling fan and the hanging bracket must be earthed.
10. The fan must be connected to a mains supply only. Fans connected to alternate power systems such as Solar, Wind, Battery etc will
not be covered under the terms of this warranty.
11. Use ONLY the EGLO controller supplied with your fan. Use of non-standard or solid-state dimmer type controllers can cause inferior
performance, and permanently induce a humming noise in your fan motor which cannot be repaired, and wich will not be covered under
warranty.
12. Do NOT change the direction of your fan whilst it is spinning. ONLY change the direction after the fan blades have come to a
complete stop.
13. Do NOT insert any object into the fan blades whilst in operation, as this can cause damage to the fan, and personal injury.
14. Do NOT use ceiling fans and gas appliances in the same room at the same time.
15. Only globes specified on the products rating label are to be used in EGLO ventilation products.
16. All EGLO products are warranted to be free from defects in Workmanship and materials provided the products are used with a
voltage supply within the range the product is designed to operate.
17. This fan is designed for use indoors only.
18. EGLO lighting will not be liable for any advice given to the consumer from any of our suppliers or third parties, related or otherwise.
19. Proper performance relies on the right fan being correctly installed in the optimum location. Fans that do not perform as expected
and which are not faulty cannot be replaced or exchanged under warranty.
20. The important safeguards and instructions in this manual are not designed to cover every possible condition or circumstance. It is
understood that common sense, caution and care are factors that cannot be built into the product, those using and maintaining this
product must supply these factors.

5
NEVIS-II Ceiling Fan
BEFORE INSTALLATION:
• Carefully unpack your fan on a soft surface to avoid damage to the fan finish.
• Do not lay the motor housing on its side, as the decorative housings may become bent or damaged.
• Check that all parts are present before commencing assembly. Refer to Parts List.
• If any parts are missing, carefully check the packaging, polyfoam and plastic bags for the missing parts, and if they cannot be located,
contact EGLO for assistance before commencing assembly or installation.
PARTS LIST:
TOOLS REQUIRED:
• Phillips head screwdriver
• Flat head screwdriver
• Pair of pliers
• Wire cutter
• Ladder
• Wiring supply cable as required by AS/NZS 3000 wiring rules.
Note: The use of electric drivers can overtighten the screws and damage threads, DO NOT use power tools for tightening screws.
SELECTING A LOCATION:
1. The ceiling fan must be installed in a location so that the blades are a minimum 300mm spacing from the tip of the blade, to the
nearest objects or walls. The greater the clearance, the better the airflow will be from your fan.
2. The ceiling fan must be installed in a location so that the blades are a minimum 2.1m above the floor.
3. The fixing point for your ceiling fan must be capable of
supporting a 35kg load or 4 times the weight of the fan and
installation. If the location does not have a solid mounting
point, you will need to install a timber support between two
ceiling joists. Refer to Figure 2.
4. Many EGLO fans are designed for indoor use, though they can
alsobeinstalledinappropriatelycoveredoutdoorlocations.Ifyouare
installing your fan in a covered outdoor area, you must ensure
that it cannot be exposed to direct rain, water, and sunlight. Ensure
that it is located at least 1.5m from the edge of the roof/eaves.
In some more tropical areas of Australia, it is suggested you increase
the distance from the fan to the edge of the roof/eaves.
Fig. 2
//
LIGHT
1 - Hanger Bracket 1pc
12 - LED Light kit ring
1pc (with light models
only)
13 - LED Light kit 1pc
(with light models only)
14 - Plastic shade for
light 1pc (with light
models only)
6 - Timber screws,
washers and spring
washers 2pcs 7 - Remote transmitter 1pc 8 - Blade 3pcs 9 - Blade screw 7pcs 10 - Motor housing 1pc
11 - Remote receiver 1pc
3 - Canopy and
Canopy Ring 1pc 4 - Coupling Cover 1pc 5 - Motor Assembly 1pc
2 - Downrod and
hanger ball 1pc
15 - No Light Cover 1pc
(non-light models only)
Fixing point MUST
be able to support
a 35 kg load.
NOTE: Image is for representation only,
and does not represent the actual bracket.
Fig 2

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NEVIS-II Ceiling Fan
INSTALLING THE HANGING BRACKET:
1. Install the hanging bracket to the ceiling joist or timber support with the long installation screws
provided. Pass the screws through the slotted holes in the hanging bracket and secure to the
ceiling. Refer to Fig. 3
2. Ensure that at least 30mm of the screw is threaded into the ceiling joist or timber support.
Note: The fixing screws included are designed for use with timber ceiling joists, for all other materials, the appropriate fixing screws will need
to be purchased.
Note: Your fans hanging bracket allows for mounting on angled/sloped ceilings up to a 14-degree pitch.
ASSEMBLING AND INSTALLING THE FAN:
IMPORTANT: Check that the power is disconnected and/or the mains switched off at the
circuit box to ensure all pole isolation of the power supply.
1. Insert each blade into the upper aligning plate, and secure each blade with 2 screws & washers per blade. Refer to Fig 4.
2. Turn the fan over, and gently place on a soft surface to avoid damaging the finish.
3. Remove the hanger ball from the downrod, by loosening the fixing screw, sliding the hanger ball down slightly to allow the
hanger ball pin to be removed.
4. Thread the wires from fan through the downrod, and insert the downrod into the coupler/yoke, ensuring the holes in the downrod
align with the holes in the coupler. Insert the bolt and locking pin, and lock the set screw/s tightly for safety.
5. Slide the motor housing over the downrod and secure into place over the motor. Refer to Fig 5.
6. Slide the coupling cover over the downrod, and slide down to cover the coupler/yoke. Refer to Fig 6.
7. Slide the canopy ring first, then the canopy over the downrod, resting it gently on top of the coupling cover. Refer to Fig 7.
8. Slide the hanger ball over the downrod, insert the hanger ball pin through the downrod, and raise the hanger ball ensuring the
pin sits in the provided cradle in the hanger ball, and tighten the screw to secure in position.
9a. Non-Light Models: Attach the bottom cover, by aligning with the central shaft of the motor and turn clockwise to lock in position.
Refer to Fig 8.
9b. Light Models: Remove the 6 screws from the fixation plate on the bottom of the fan. Align the light kit ring with the bottom of the
fixation plate and secure with three (3) screws. Connect the plug connectors from the light to the motor, and secure the LED board
to the fixation plate with remaining three (3) screws. Attach the shade by aligning with the light kit ring, and twist to
lock into position. Refer to Fig 9.
10. Re-check that all screws are properly tightened.
11. Holding the downrod shaft, carefully lift the fan assembly up to the hanging bracket. Refer to Fig 10.
12. Seat the downrod and hanger ball assembly into the bracket, ensuring the registration slot of the hanger ball is positioned on the
stopper of the hanger bracket to prevent the fan from rotating when in operation. Refer Fig. 11.
13. Wire the ceiling in accordance to; “Wiring Connections”.
14. After completing the mains electrical connection at the terminal block, connect the ceiling fan wiring by connecting the quick
connector plugs into the receiver. Slide the receiver into the ‘slot’ in the hanger bracket. Refer Fig. 12.
Fig. 3

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NEVIS-II Ceiling Fan
Fig.10 Fig.12Fig.11
Fig. 4
Fig. 7 Fig. 9
Fig. 8
Fig. 5 Fig. 6
15. Partially unscrew the two canopy fixing screws on the bottom of the hanger bracket. Loosely coil all cables and gently tuck
then around the hanger bracket, raise the canopy up to the hanger bracket and over the 2 screws, turn to lock into position,
and tighten screws to secure. Particular care must be given to ensure that no wires are damaged during this step, especially
the remote antenna. Refer Fig. 12.
16. Slide the canopy ring up to the canopy and attach to the two canopy fixing screws.
Note: The use of electric drivers can overtighten the screws and damage threads, DO NOT use power tools for tightening screws.

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NEVIS-II Ceiling Fan
WIRING DIAGRAM FOR CEILING FAN WITH LIGHT:
WIRING DIAGRAM FOR CEILING FAN WITHOUT LIGHT:
WIRING CONNECTIONS:
WARNING:
FOR YOUR SAFETY ALL ELECTRICAL CONNECTIONS MUST ONLY
BE UNDERTAKEN BY A QUALIFIED AND LICENSED ELECTRICIAN.
Note: For safe use of this fan, and all-pole disconnection MUST be incorporated into the fixed wiring in accordance with the wiring rules.
As outlined in clause 7.12.2 of AS/NZS 60335-1 for meeting the minimum electrical safety of this standard. A single-pole switch also must
be placed in the same room as the fan as per local wiring regulations AS3000
Models Voltage Fan Lamp
No Light models 110-240V~, 50/60 Hz 45W max.
With Light models 110-240V~, 50/60 Hz 45W max. 140W max.
DC MOTOR
BROWN
AC L
AC N
EARTHING WIRE
BROWN
BLUE
TERMINAL BLOCK
YELLOW
RED
WHITE
YELLOW / GREEN
FOR FAN WITH LIGHT KIT
YELLOW / GREEN
YELLOW / GREEN
WHITE
RED
ORANGE
Lightkit
RED
ORANGE
WHITE
RED
ORANGE

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NEVIS-II Ceiling Fan
OPERATING YOUR REMOTE CONTROL:
1. Turn the fan ON/OFF
2. Turn the light ON/OFF and light colour change
3. Fan speeds (1=Low, 5=High)
4. Direction of the fan (Reverse)
5. Timer control for the fan
6. LED Indicator light
7. 12V A23 battery for the transmitter
LIGHT OPERATION:
• Simple ON/OFF use:
• Press once to turn the light ON, and press after 5 seconds to turn the light OFF.
• To Set Colour Temperature:
• Turn ON - Light will be Warm White or the memorized last colour temperature
• Turn OFF & ON within 3 seconds - Light will switch to Neutral White 4000K
• Turn OFF & ON within 3 seconds - Light will switch to Cool White 5000K
• Once desired light colour is selected, leave light ON for more than 5 seconds and the colour temperature will be memorized for
next time the light is turned on.
Note: If light is turned on using remote and then turned off using a wall switch, the next time you turn on wall switch, the light with be
activated in memorized colour temperature.
Note: To change the colour temperature you must use the remote control function as outlined above.
CODE LEARNING MODE:
This ceiling fan and remote control have not been paired/synced at the factory, Code Learning Mode must be activated by the
installer.
SINGLE FAN INSTALLATION:
1. Connect wiring and switch the power supply ON, the receiver will make a short beep sound.
2. Within 30 seconds, press and hold FAN ON/OFF button for 5-10 seconds or until a long beep sound is heard meaning pairing/syncing
has been successful. Note: This must be done prior to fixing canopy in place.
3. Operate and test. Note: Blades must be attached or fan will not continue to operate.
4. Complete assembly of canopy.
MULTIPLE FAN INSTALLATION:
Important: The pairing/syncing of each fan and remote MUST be done with ALL other fans
disconnected from the power supply.
1. Fan #1 - Connect wiring and switch the power supply ON, the receiver will make a short beep sound.
2. Within 30 seconds, press and hold FAN ON/OFF button for 5-10 seconds or until a long beep sound is heard. Note: This must be done
prior to fixing canopy in place.
3. Operate and test. Note: Blades must be attached or fan will not continue to operate.
4. DO NOT complete assembly of fan #1. Disconnect fan #1 from the power supply, or unplug the receiver to disconnect from terminal
block.
5. Repeat steps 1-5 for each subsequent fan.
6. Once all fans have been paired/synced and stressfully tested on separate remote control transmitters, all fans can then be reconnected
to power, and assembly of canopy completed.
Note: If the remote does not pair/sync, disconnect power from fan and leave disconnected for 60 seconds, before reconnecting and
starting steps 1-5 again. Disconnection must be for minimum of 60 seconds.
If the transmitter and receiver are not working, or not working properly, check:
1. The battery is in the correct position and making good contact, and replace batteries if necessary.
2. Is there any other radio frequency or remote-controlled devices nearby, devices using the same frequency can interfere with each device?
3. Low voltage in the batteries can affect the operation and signal reception. The LED indicator light will flash when the battery is low,
replace the battery immediately.
NB: If not using the fan and remote for extended periods, remove the battery from the transmitter.
1. Turn the fan ON/OFF
2. Turn the light ON/OFF and light colour change
3. Fan speeds (1=Low, 5=High)
4. Direction of the fan (Reverse)
5. Timer control for the fan
6. LED Indicator light
7. 12V A23 battery for the transmitter
LIGHT OPERATION:
•Simple ON/OFF use :
oPress once to turn the light ON, and press after 5 seconds to turn the light OFF.
•To Set Colour Temperature:
oTurn ON - Light will be Warm White or the memorized last colour temperature
oTurn OFF & ON within 3 seconds - Light will switch to Neutral White 4000K
oTurn OFF & ON within 3 seconds - Light will switch to Cool White 5000K
oOnce desired light colour is selected, leave light ON for more than 5 seconds and the colour temperature will be
memorized for next time the light is turned on.
This ceiling fan and remote control have not been paired/synced at the factory, Code Learning Mode must be activated by the
installer.
SINGLE FAN INSTALLATION:
1. Connect wiring and switch the power supply ON, the receiver will make a short beep sound.
2. Within 30 seconds, press and hold FAN ON/OFF button for 5-10 seconds or until a long beep sound is heard meaning
pairing/syncing has been successful. Note: This must be done prior to fixing canopy in place.
3. Operate and test. Note: Blades must be attached or fan will not continue to operate.
4. Complete assembly of canopy.
MULTIPLE FAN INSTALLATION:
1. Fan #1 - Connect wiring and switch the power supply ON, the receiver will make a short beep sound.
2. Within 30 seconds, press and hold FAN ON/OFF button for 5-10 seconds or until a long beep sound is heard. Note: This must
be done prior to fixing canopy in place.
3. Operate and test. Note: Blades must be attached or fan will not continue to operate.
4. DO NOT complete assembly of fan #1. Disconnect fan #1 from the power supply, or unplug the receiver to disconnect from
terminal block.
5. Repeat steps 1-5 for each subsequent fan.
6. Once all fans have been paired/synced and stressfully tested on separate remote control transmitters, all fans can then be
reconnected to power, and assembly of canopy completed.
Note: If the remote does not pair/sync, disconnect power from fan and leave disconnected for 60 seconds, before
reconnecting and starting steps 1-5 again. Disconnection must be for minimum of 60 seconds.
If the transmitter and receiver are not working, or not working properly, check:
1. The battery is in the correct position and making good contact, and replace batteries if necessary.
2. Is there any other radio frequency or remote-controlled devices nearby, devices using the same frequency can interfere with
each device?
3. Low voltage in the batteries can affect the operation and signal reception. The LED indicator light will flash when the battery is
low, replace the battery immediately.
Note: If not using the fan and remote for extended periods, remove the battery from the transmitter.
Note: If light is turned on using remote and then turned off using a wall switch, the next time you turn on wall switch, the light
with be activated in memorized colour temperature.

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NEVIS-II Ceiling Fan
CLEANING AND MAINTENANCE:
All EGLO ceiling fans need be maintained regularly to ensure performance is maintained.
Your fans natural movement can cause screws to loosen. Every 6 months, check that ALL screws are securely tightened with a screwdriver.
All EGLO ventilation products should be cleaned regularly to insure against corrosion from salt, dust and moisture, both externally and
internal (where allowed and possible).
For cleaning, a soft brush or lint-free cloth should be used to prevent scratching the finish. Surface smudges or an accumulation of dirt
and dust can easily be removed by using a mild detergent and only a slightly dampened cloth.
Note: Do NOT use abrasive cleaning agents as they may damage the finish.
RIPPLE CONTROL:
Your NEVIS-II ceiling fan is supplied with a Signal Filter built into the remote receiver – Why?
Electricity distributors through Australia, particularly areas of NSW and QLD use a ripple control signal on their distribution networks to
remotely control demand devices like off-peak hot water heaters, and to implement differential tariffs.
Ripple control adds a high frequency signal on top of the standard Australian 240V AC 50Hz power supply, and some electrical appliances
can be sensitive to this high frequency signal. It is mainly devices like fans, toasters and non-dimmed or dimmed lights that can potentially
be affected by the ripple control signal. The result could be buzzing noises from fans, or flickering lights at certain times of the day.
Different ripple control signals may be used at different times and can affect different products at different times of the day.
However, even if there is a ripple control signal present in your power grid, it doesn’t necessarily mean that you will see its symptoms,
because not all properties will be affected in the same way.
There can be a strong amplification of the signal in certain areas of the grid, caused by various factors related to the impedance of the
supply grid itself, and this can cause symptoms, even if the product has seemed unaffected before.
Energy efficient LED lighting can be very susceptible to any variation in the power supply, and will be much more affected by the ripple
signal than other lighting loads.
Note: Ripple control noise is NOT covered by warranty. Service calls based on noise where a genuine fault cannot be found by our qualified
service agent, will result in you being charged the cost of the service call.
REVERSE FUNCTION:
Your ceiling fan can operate either in fan mode or reverse fan mode. To change the direction of your fan, press the FAN OFF button, wait
for the fan to come to a complete stop, and then press the F/R button on your remote control transmitter.
SUMMER (Forward)
For a cooling effect during summer, your
fan should run in a counter clockwise di-
rection, forcing the room air down and
outwards creating a wind chill effect that
makes you feel cooler.
WINTER (Reverse)
During the winter, your fan should run in a clock-
wise direction at low speed. This will gently draw
the warmer air down from the ceiling, balancing
the rooms temperature, and allowing you to
lower your heating thermostat.

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NEVIS-II Ceiling Fan
TROUBLE SHOOTING:
WARNING:
CEILING FAN MUST BE SWITCHED OFF AND ISOLATED
BEFORE COMMENCING ANY TROUBLE SHOOTING
WOBBLE / BALANCE:
Please note that all ceiling fans are not the same, even fans of the same model, some may move more or less than others. Movement of
a few centimetres is quite acceptable, and does not suggest the fan will fall if installed correctly.
All ceiling fan blades are weighed and grouped by weight. It is impossible to eliminate wobble altogether and should not be considered a
fault. Ceiling fans tend to move during operation because they are not generally rigidly mounted.
To reduce the fan wobble:
• Check that all screws which fix the mounting bracket and down rod are tightly secured.
• Wobble may result from inconsistent blade level. Check this by measuring from the tip of the blade to the ceiling, and
repeat on every blade.
If the measurements are different;
1. Check that the blade screws are not overly tightened, or loose, causing the tip of the blade to be unlevelled ,even slightly loose blade
screws can result in wobble.
2. Out of shaped blades can unbalance the fan and cause wobble. Check by removing all blades and stacking on a flat level surface,
and ensure all blades are a uniform shape.
3. Interchanging adjacent blades can redistribute the weight and result in smoother operation.
BALANCING KIT:
A balancing kit may be required to balance the ceiling fan at some stage if it becomes unbalanced over time. Please refer to the instruc-
tions contained with the balancing kit for details of how to use.
NOISE:
When it is quiet, especially at night, you may hear occasional small noises. Slight power fluctuations and frequency signals superimposed
in the electricity for off-peak hot water control, may cause a change in fan motor noise. THIS IS NORMAL.
Please allow a 24-hour “settling-in” period, as most noises associated with a new fan disappear during this initial period. Please note that
this is not a product fault and as such is not covered under warranty. All electric motors make noise to some extent!

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NEVIS-II Ceiling Fan
CHECKLIST:
(*) May require the assistance of a qualified and licenced electrical contractor.
PROBLEM POSSIBLE CAUSE POSSIBLE REMEDY
Fan or Light will not start. Fuse or circuit breaker blown. Turn power OFF.
Check fuses and circuit breaker. (*)
Loose mains connections to fan. Turn power OFF.
Check connections at terminal block. (*)
Controller/switch not in correct position. Turn power OFF.
Check that controller/switch is in the correct position.
Light kit not connected correctly. Turn power OFF.
Check that light kit plug connector is connected securely. (*)
Fan Wobbles. Fan blades are not horizontal to the ceiling. Refer to ‘WOBBLE / BALANCING’ section of this manual.
Blade screws are loose. Check that all screws are securely tightened. Do NOT over-
tighten.
Blades are out of shape. Stack blades on a flat level surface, to ensure all blades are a
uniform shape. Contact your retailer for replacement blades.
Fan hanger ball not seated correctly in hanger bracket. Turn power OFF.
Support the fan very carefully, and rotate the hanger ball to
ensure the registration slot is positioned on the stopper.
Noisy Top canopy touching ceiling. Lower the decorative canopy so that it does not contact the
ceiling.
Loose blade screws. Check that all screws are securely tightened. Do NOT over-
tighten.
Hanging bracket not installed correctly. Turn power OFF.
Check and if necessary re-install the hanging bracket if not
installed/ installed correctly. (*)
Incorrect controller. Turn power OFF.
Change the controller to the supplied controller. (*)
Fan needs to settle in. Allow 6-8 hours of operating time to allow fan to ‘settle in’.

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NEVIS-II Ceiling Fan
WARRANTY CLAIMS ON INSTALLED PRODUCTS:
EGLO Lighting (EGLO) will not be liable for charges incurred by the consumer for rectification, deinstallation or reinstallation unless appro-
ved by EGLO management in writing.
All claims are to be submitted in writing to head office with a copy of the original purchaser’s receipt, a copy of the certificate of compli-
ance and a completed Warranty Claims Form. Incomplete submissions will not be considered.
1. AUSTRALIAN CONSUMER LAW:
The benefits given to you the consumer in this warranty document are in addition to your other rights and remedies under a law in relation
to the products to which this warranty document relates.
“YOUR CONSUMER RIGHTS”: “Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are
entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are
also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a
major failure.”
Subject to “Your Consumer Rights“ outlined above, but otherwise to the maximum extent permitted by law, EGLO will not be liable for
any consequential or indirect loss or damage suffered or incurred by you in relation to an EGLO product, including but not limited to loss
of use, loss or damage for business interruption, or profits.
2. LIMITED REPAIR / REPLACEMENT WARRANTY:
EGLO offers the original purchaser a repair or replacement of the EGLO product in cases where the product fails due to defective
materials or workmanship when installed and operated under normal domestic/residential conditions for 6 years from the date of
original purchase. Please refer to the warranty period listed on each product to determine the warranty period which EGLO grants
to the original purchaser of the EGLO product. The warranty period begins from the date of purchase. Also, please refer to WHAT
IS NOT COVERED.
You must provide proof of purchase (such as the original dated purchase receipt/invoice) from an authorised EGLO reseller to make a war-
ranty claim. You must also provide a certificate of compliance for the installation as required by law from the installing electrician for any
item requiring installation by licensed electricians. Warranty claims submitted without this documentation WILL NOT BE ACCEPTED. This
warranty will not apply if the ceiling fan is installed by anyone other than a qualified and licensed electrical contractor.
Light Globes (if supplied) are done so as a complimentary (free) item only, and not covered by warranty.
The remote control receiver is often fitted into the fan mounting bracket for convenience, but is not an integral part of the fan (separately
connected accessory), and is not covered by the warranty provisions of the fan itself. The remote control receiver is covered by a 12-month
replacement only warranty, where the original ceiling fan and remote was installed by a qualified and licenced electrical contractor.
Resetting/Changing of DIP switches in remote controls is not covered by warranty and a service call fee WILL apply.
Batteries (if supplied), are done so as a complimentary (free) item only, and are not covered by warranty.
REPAIRS / REPLACEMENTS
EGLO products presented for repair may be replaced by refurbished goods of the same type rather than being repaired at the discretion
of EGLO. Refurbished parts may be used to repair the goods to proper order.
BALANCE OF WARRANTY
To the maximum extent permitted by law, any product replaced, repaired or refurbished by EGLO is covered only by the balance of the
warranty period remaining from the date of original purchase of the original EGLO product.

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NEVIS-II Ceiling Fan
3. IN-HOME WARRANTY:
In addition to the limited warranty terms set out under section (2) above, the in-home warranty applies for a certain period from the date
of original purchase, to all ceiling fans products which are hard wired to the electricity supply at residential premises, and are required to
be installed by a licensed electrician.
Where a consumer asserts that a product installed in-home is faulty, and a EGLO service agent attends the property, A SERVICE CALL FEE
WILL BE CHARGED TO THE CONSUMER IF:
1. The product is deemed to be a non- EGLO product.
2. There is nothing wrong with the EGLO product or to the extent that the failure is not a failure of the product to perform in accordance
with its published features and specifications as reasonably determined by EGLO.
3. The original installation of the EGLO product was not carried out by a qualified and licensed electrician.
4. The installation is not performed in accordance with the relevant EGLO product installation instructions and all relevant local
legislation, regulation and by-laws.
5. The defects have been caused by incorrect installation, application, operation, abuse or misuse by the consumer of the EGLO product.
In cases of in-home repair/replacements in areas outside the coverage of EGLO service agents, EGLO will reimburse customers a standard
fee of $82.50 (Inc. GST) for using their own electrician. To the maximum extent permitted by law, in cases where the installed product is
outside the coverage of EGLO service agents, EGLO reserves the right to request a different electrician attend to the service call, if there is
reasonable expectation that the fault may be the result of something other than the EGLO product.
BEFORE CALLING YOUR ELECTRICIAN, contact EGLO to make a service request with the EGLO warranty department and obtain an
Approval Reference Number (ARN). Reimbursements will not be made for call-out fees or other costs without prior approval in writing of
the EGLO warranty department.
The cost of repairs and/or service call where the fault is due to the installation and not due to faulty materials or manufacturing workmans-
hip, will be payable by the consumer at the time of the repair.
In the circumstances where an emergency has arisen out of normal business hours and the EGLO warranty department cannot be contacted to
dispatch a service agent to the premises, EGLO will reimburse customers their reasonable costs (as determined by EGLO) for using their own elec-
trician.
Failure in part of the consumer to pay for the service call in case of any of the above, will result in the balance of the warranty being
void, until all outstanding amount including taxes and costs have been recovered in full.
4. WARRANTY TRANSFER:
If the ownership changes on the dwelling/premises where the EGLO product is installed, the balance of the warranty period passes to
the new owner provided the original proof of purchase (such as the original dated purchase receipt) from an authorised EGLO retailer is
retained by the new owner. In addition, a certificate of compliance for the installation as required by law from the installing electrician is
required for products requiring installation by licensed electricians.
Failure to transfer of these documents will result in the balance of the warranty being void.

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NEVIS-II Ceiling Fan
5. WHAT IS NOT COVERED:
Subject to “Your Consumer Rights“, but otherwise to the maximum extent permitted by law, the EGLO warranties provided in this docu-
ment will not cover the following:
1. EGLO products that are not purchased from an authorised retailer and installed in Australia.
2. Where installation was not carried out by a qualified and licensed electrical contractor or where a valid Electrical Safety Certificate
cannot be presented.
3. EGLO products not installed in accordance with the product’s installation instructions or specifications.
4. EGLO products not operated in accordance with the instructions for use, or specifications.
5. EGLO products that have been modified in any manner, painted or used with non-standard blades, controllers
(Includingcapacitors/drivers), or mountings.
6. Changes to the ceiling fan motor or blades, plated and or painted finishes due to climatic conditions (moisture, salt, dust etc) or after
6 months from the date of original purchase.
7. Defect, damage or failure to a EGLO product resulting from misuse, accident, neglect, abuse, tampering, modifications or unauthorised
repairs of any kind by any person.
8. Damages not caused by a fault in the EGLO product materials or workmanship.
9. Defect, damage or failure to a EGLO product resulting from any acts of God, including damages from lightning, power grid
fluctuations, or power surges.
10. Replacement of light sources (globes, LED boards, etc) unless specified.
11. Replacement of batteries supplied with certain products.
12. Power supply “noise”, intermittent “humming” or other influences from mains power delivery infrastructure. Signals sent through
the power grid by the electricity provider for the control of off peak hot water, street lights and other devices may cause an
intermittent humming noise in your EGLO product. These noises do not indicate the EGLO product is faulty.
13. Damage caused by alternative power systems (for example: solar inverters, etc.).
14. Water damage of any kind caused by inappropriate placement of fittings not IP rated for that location.
15. The cost of renting, obtaining and using special access equipment (i.e. scaffoldings, scissor lifts, etc.) for accessing products installed
at a height of greater than 3.0 meters.
16. Travelling costs incurred by EGLO personnel or service agents traveling greater than 25 Km from an EGLO service agent base.
The purchaser must meet these traveling costs.
17. Transportation and in-transit insurance costs, if the product or parts thereof have to be returned for repair or replacement to the
retailer or the authorised service agent.
18. Non-structural corrosion damage of non-316 stainless steel components such as surface rust or minor rust.
19. Except in the case of pre-packed integrated light models, light fittings attached to the fan are not covered by this warranty. Where
the fan is pre-packed complete with a light, the light fitting will be covered by LIMITED REPAIR / REPLACEMENT WARRANTY.
20. Faults deemed cause by a lack of regular maintenance, e.g. screws and nuts becoming loose.
6. COMMERCIAL USE:
EGLO products which are specifically designed for commercial use are designated as Commercial Use Products on the product packaging.
All other EGLO products are designed for domestic use only.

16
NEVIS-II Ceiling Fan
WARRANTY CONDITIONS:
• This warranty is for 240V 50Hz products originally purchased and installed in Australia ONLY.
• Installation must be performed by a qualified and licensed electrician. The warranty will not apply if the product is installed by other
than a qualified and licensed electrician.
• Problems arising from incorrect installation are not covered by warranty.
• The cost of repairs and/or service call arising from incorrect installation, not due to faulty material or workmanship in accordance with
the EGLO warranty, will be payable by the purchaser at the time of repair.
• This warranty is only valid for appliances used according to the manufacturer’s instructions.
• The manufacturer does not accept liability for any direct or consequential damage, loss or other expense arising from misuse or
incorrect installation and operation of the appliance.
• Warranty will only be provided where proof of qualified electrical installation is provided. E.g. Electrical Safety Certificate.
• Warranty will not be provided if installed fan is without an all-pole disconnection incorporated in the fixed wiring in accordance
with the wiring rules.
• The manufacturer will not accept in home expenses unless authorisation is granted prior to work commencing, and a CA number
allocated by EGLO.
• Where a service call is undertaken and no fault is found with the ceiling fan, or where the fault is not covered under the terms of this
warranty, a call-out fee may be charged.
• This product is not designed or intended for industrial or commercial use.
HOW TO MAKE A WARRANTY CLAIM:
A. Limited repair/replacement warranty: Please return the faulty EGLO product together with a copy of the proof of purchase,
and if required, a certificate of compliance for the installation of the product by the licensed electrician who installed the product,
to the authorised EGLO retailer where the product was purchased. To the maximum extent permitted by law, the customer must bear
the costs and expenses of claiming under this warranty, including but not limited to the cost incurred in freight, postage, handling,
travel, dismantling or reinstalling the product.
B. In-home repair/replacement warranty: Where an in-home warranty applies, please phone the EGLO customer care hotline
1800 254 448 in Australia and do not phone or return the product to the retailer. Do not uninstall or return a hard-wired product to the
retailer unless advised to do so by a EGLO customer service representative. This warranty does not cover installation faults, house
wiring faults, loose blades or fittings or damage of any kind. Claims regarding corrosion damage are subject to case by case appraisal.
IN THE CASE OF MISSING ACCESSORIES OR PARTS, PLEASE CONTACT EGLO CUSTOMER SERVICE BEFORE COMMENCING INSTALLATION
OF THE PRODUCT. IF YOUR PRODUCT IS DEFECTIVE OR EXCESSIVELY NOISY, PLEASE FIRST REFER TO THE TROUBLE SHOOTING SECTION
OF THIS MANUAL AND PERFORM ALL CHECKS, AND THEN CONTACT EGLO CUSTOMER SERVICE BEFORE THE ELECTRICIAN LEAVES THE
RESIDENCE WHERE THE INSTALLATION IS TAKING PLACE.

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NEVIS-II Ceiling Fan
To help us assist you with your claim, please complete the enclosed warranty form in full.
WARRANTY CLAIM FORM APRROVAL NO:
PURCHASE DETAILS
Store Name:
Date of Purchase: Receipt: YES NO
Contact Person: Store Ph.:
CUSTOMER DETAILS
Name:
Adress:
City, Suburb: State:
Postcode: Ph-Home:
Ph-Mobile: Ph-Work:
Email:
INSTALLER DETAILS
Name:
Licence No.: Install Date:
Cert of Elect Safety: YES NO PH - Mobile:
Email:
PRODUCT DETAILS
Nevis II:204169 204171 204172 204173
Fault Details:
Remote Control: YES NO Model No.:
EGLO USE ONLY
Date: Electrican:
Quote No.: Cost to Rectify:
Approved By: Signed:
Please email this form, together with a copy of your purchase receipt, and installers invoice to
EGLO LIGHTING: [email protected], or call 1800 254 448 for assistance.

NEVIS-II Ceiling Fan
EGLO LIGHTING AUSTRALIA
5/339 Archerfield Road
Richlands
Queensland 4077
www.eglo.com.au