EKSA Telecom H16 User manual

H16, H
H16S, H16 Pro
Office headset
User Manual

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EN
EKSAtelecom H16 Wireless Headset
EKSA USB-A Bluetooth Adapter
Type-C Charging Cable
User Manual
①
②
③
④
Package Contents
Specifications

1 2 4
3
Product Name: 2IILFHKHDGVHW
Bluetooth Version: 5.2
Driver Diameter: 40 mm
,PSHGDQFHȍ
6HQVLWLYLW\G%
Frequency Response: 20 Hz - 20 kHz
Battery: 400 mAh / 3.7 V
Charging Time: 2 hours
0XVLF7LPH§KRXUVYROXPH
7DON7LPH§KRXUVYROXPH
Effective Wireless Range: 15 m
Net Weight: 150 g

Product Overview

9
10
11
7
83
5
4
3
2
5
1
9
10
11
6
8
7
Type-C Charging Port
Power Button
Volume + / next track
Volume - / previous track
Microphone Mute Button
LED Status Indicator
/RQJ%RRP0LFURSKRQH5RWDWDEOH
Microphone Hole
USB Adapter
Removable Ear Shell
USB TypeC Charging Cable
4
1
2
6

Operation Guide
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VHFRQGVWRVWDUWWKHKHDGVHWDQGWKHEOXHOLJKWLVDOZD\VRQIRUVHFRQGV

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VHFRQGVWRVKXWGRZQWKHUHGOLJKWLVDOZD\VRQIRUVHFRQGVDQGWKH
headset is turned off.
Note: The headset will shut down automatically in 10
minutes when there is no connection.
Switch on/off
Ǝ
Ǝ

Bluetooth Pairing
Connection
EKSA-H16
:KHQWKHSKRQHLVWXUQHG
RIIORQJSUHVVWKHSRZHU
EXWWRQIRUDERXWVHFRQGVWR
turn on the phone. The blue
light and red light flash
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enters the pairing state.
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pairing state.
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WKHQVHOHFW(.6$+IRUSDLULQJFRQQHFWLRQ$IWHUWKHFRQQHFWLRQLV
VXFFHVVIXOWKHKHDGVHWSURPSWV&RQQHFWHGDQGWKHEOXHOLJKWIODVKHVRQFH
every 10s. The device displays that the Bluetooth headset is connected.
Note:
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WKHFRQQHFWHGGHYLFHILUVWDQGWKHKHDGVHWZLOODXWRPDWLFDOO\HQWHUWKHSDLULQJVWDWHWKHQXVHWKH
new device to search for Bluetooth and complete the connection with the headset.
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connected device.
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YROXPHGRZQNH\IRUVHFRQGVDWWKHVDPHWLPHDQGWKHUHGDQGEOXHOLJKWVIODVKRQFHDWWKH
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SUHYLRXVGHYLFHFDQQRWEHFRQQHFWHGDIWHUWKHSKRQHLVWXUQHGRQDJDLQDQG\RXQHHGWRSDLU
and connect again.

˜


USB Adapter Connection
PC:
USB-A interface Type-C interface
(Not included)
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VWDUWXSDQGGLVSOD\(.6$3&$GDSWHURQWKHFRPSXWHUDQGWKHEOXH/('
of the adapter will slowly flash into the pairing state.
7XUQRQWKHKHDGVHWDQGWKHKHDGVHWDQGDGDSWHUZLOODXWRPDWLFDOO\FRQQHFW
successfully.
Note: A computer with Bluetooth function can have Bluetooth connection and USB
adapter connection at the same time; Select one of the connection methods by switching
the audio driver. Select the audio driver with the name of EKSA-H16 for Bluetooth
connection, and select the audio driver with the name of EKSA PC Adapter for USB
adapter connection.
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VHFRQGVDQGWKHDGDSWHUEOXHOLJKWUHPDLQVRQ
USB-A interface
Indicator flashes in blue light
Type-C interface
Indicator flashes in blue light
(Not included)


USB Adapter Connection
Windows®:
Microphone Settings:
macOS:
Audio Settings:
[Control Panel]
[Hardware and Sound]
[Sound]
[Playback]
>(.6$3&$GDSWHU6HWDV'HIDXOW'HYLFH@
[Control Panel]
[Hardware and Sound]
[Sound]
[Recording]
>(.6$3&$GDSWHU6HWDV'HIDXOW'HYLFH@
[System Preferences] [Sound]
[Input] [EKSA PC Adapter ]
[EKSA PC Adapter ][Output]

One to Two Bluetooth
Connection
EKSA-H16
0''
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WXUQRIIGHYLFH$$WWKLVWLPHWKHKHDGVHWLVGLVFRQQHFWHGDQGHQWHUVSDLULQJ
mode.
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Bluetooth search pairing.
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$IWHUWKHFRQQHFWLRQLVVXFFHVVIXOWKHKHDGVHWZLOOEHFRQQHFWHGWRGHYLFH$
and device B at the same time.

deviceA
deviceA
device B device B
The headset supports the simultaneous connection of two devices
via Bluetooth. The specific steps are as follows:
Note: The headset is connected to two devices at the same time.
Only one of the devices works when using it. When the other
device needs to be used, the currently working device needs to
be suspended.

Call Functions
x1
Answer
Reject
Double Click
x1
x1
Click
Press for 2 seconds
Click
Hang up
Amy
Redial:
Call Handling:
Redial your last
call number
Ǝ
x2

270°
Triple Click Siri
Voice dialing:
:KHQFRQQHFWHG
click the power key
three times for
voice dialing.
x3
Mute Off
Mute On
Mute Off
Mute On
x1

Call Functions
Three-Way Calling:
Amy
00:10
On the phone
New call Tom
"NZ
x1
Click
x2
Double Click Press for
1 seconds
Ǝ
Answer a new
call and hang up
your current call
Tom Amy Tom Amy TomAmy
Keep your current
call and reject a new
call
Tom Amy
Keep your
current call
Answer a
new call
Three-way calling mode
During a three-way call
Switch between two calls

x2 Double Click

I
7"
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Volume Up and Down
Music
Charging

3FE
#MVF
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up key to increase the
volume.
3UHVVWKHYROXPH
decrease key briefly to
decrease the volume.
:KHQWKHKHDGVHWEDWWHU\LVORZ
a voice reminder will be given every
PLQXWHV/RZ%DWWHU\SOHDVH
FKDUJHDQGWKHUHGOLJKWZLOOIODVK
once every 5 seconds.
x1
Ǝ
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operation.
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FAQ

Q1: The microphone or headset has no sound, or the sound is low
1. First check whether the headset is correctly connected to the device by
UHIHUULQJWRWKHPDQXDODQGWKHQXVHWKHGHYLFHWRWDONRUOLVWHQWRPXVLF
2. Confirm that the microphone of the headset or device is not muted and
adjusted to the appropriate volume. Confirm that the speaker of the headset or
device is not muted and adjusted to the appropriate volume.
3. Set the audio driver of the device correctly; Select EKSA-H16 for Bluetooth
connection and EKSA PC Adapter for USB adapter connection.
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headset can work normally.
Q2: The headset does not power on/work/do not recognize
)LUVWUHIHUWRWKHKHDGVHWPDQXDOFRQQHFWWKHKHDGVHWDQGWKHFRPSXWHU
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2. Check whether the headset power supply is normal and ensure that the
headset can be switched on and off normally.
3. Check whether the headphone connector and the computer connector are
dirty. Please keep the connector clean to prevent poor contact due to dirt.
5HSODFHDQRWKHUGHYLFHRUDQRWKHU86%MDFNWRXVHDQGFRQILUPWKDWWKH
headset can work normally.

FCC WARNING
7KLVGHYLFHFRPSOLHVZLWKSDUWRIWKH)&&5XOHV2SHUDWLRQLVVXEMHFWWRWKHIROORZLQJWZRFRQGLWLRQVWKLVGHYLFHPD\
QRWFDXVHKDUPIXOLQWHUIHUHQFHDQGWKLVGHYLFHPXVWDFFHSWDQ\LQWHUIHUHQFHUHFHLYHGLQFOXGLQJLQWHUIHUHQFHWKDWPD\
cause undesired operation.
Any changes or modifications not expressly approved by the party responsible for compliance
could void the user's authority to operate the equipment.
127(7KLVHTXLSPHQWKDVEHHQWHVWHGDQGIRXQGWRFRPSO\ZLWKWKHOLPLWVIRUD&ODVV%GLJLWDOGHYLFHSXUVXDQWWR3DUWRI
the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential
LQVWDOODWLRQ7KLVHTXLSPHQWJHQHUDWHVXVHVDQGFDQUDGLDWHUDGLRIUHTXHQF\HQHUJ\DQGLIQRWLQVWDOOHGDQGXVHGLQ
DFFRUGDQFHZLWKWKHLQVWUXFWLRQVPD\FDXVHKDUPIXOLQWHUIHUHQFHWRUDGLRFRPPXQLFDWLRQV+RZHYHUWKHUHLVQRJXDUDQWHH
that interference will not occur in a particular installation.
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ZKLFKFDQEHGHWHUPLQHGE\WXUQLQJWKHHTXLSPHQWRIIDQGRQWKHXVHULVHQFRXUDJHGWRWU\WRFRUUHFWWKHLQWHUIHUHQFHE\RQH
or more of the following measures:
-- Reorient or relocate the receiving antenna.
-- Increase the separation between the equipment and receiver.
-- Connect the equipment into an outlet on a circuit different
from that to which the receiver is connected.
-- Consult the dealer or an experienced radio/TV technician for help. The device has been evaluated to meet general RF
exposure statement.
The device can be used in portable exposure condition without restriction
FCC ID:2A25A-H16
IC Caution:
5DGLR6WDQGDUGV6SHFLILFDWLRQ566*HQLVVXH
- English:
7KLVGHYLFHFRQWDLQVOLFHQFHH[HPSWWUDQVPLWWHUVUHFHLYHUVWKDWFRPSO\ZLWK,QQRYDWLRQ6FLHQFHDQG(FRQRPLF
'HYHORSPHQW&DQDGD¶VOLFHQFHH[HPSW566V2SHUDWLRQLVVXEMHFWWRWKHIROORZLQJWZRFRQGLWLRQV
This device may not cause interference.
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RF exposure statement:
The device has been evaluated to meet general RF exposure requirement. The device can be used in portable exposure
condition without restriction.
- French:
&HWDSSDUHLOFRQWLHQWGHVpPHWWHXUVUpFHSWHXUVH[HPSWpVGHOLFHQFHFRQIRUPHVDX[566566G,QQRYDWLRQ6FLHQFHVHW
Développement économique Canada. Le fonctionnement est soumis aux deux conditions suivantes:
Cet appareil ne doit pas causer d'interférences.
&HWDSSDUHLOGRLWDFFHSWHUWRXWHVOHVLQWHUIpUHQFHV\FRPSULVFHOOHVVXVFHSWLEOHVGHSURYRTXHUXQIRQFWLRQQHPHQWLQGpVLUDEOH
de l'appareil.
Déclaration d'exposition RF:
L'appareil a été évalué pour répondre aux exigences générales d'exposition aux RF. L'appareil peut être utilisé dans des
conditions d'exposition portable sans restriction.

GLOBAL: [email protected]
INDIA: [email protected]
GLOBAL: [phone] 0RQWR)ULDPSP87&+.7
INDIA: [phone] 0RQWR)UL,67DPSP
www.eksatelecom.com/pages/warranty
Limited Warranty/保証*DUDQWLH¬/LPLWpH
(LQJHVFKUlQNWH*DUDQWLHǼȑȞȎțȖȥȓțțȎȭ
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Limitata/Garantia Limitada
Our friendly customer service team is ready and waiting to help. Feel free to
contact us:
私たちのカスタマーサービスチームはいつでもお手伝いします。連絡先は次のと
おり：
Notre amicale équipe de service à la clientèle est prête et attend de vous
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