Electric Eel eCAM ACE 2 SL User manual

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eCAM ACE 2 SL Video Inspection System
OPERATOR’S MANUAL
For Safe and Effective Operation:
Before operation of your system, it is advised that this
manual be read carefully.

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CONTENTS
PAGE 4 LIMITED WARRANTY
PAGE 5 LIMITATION OF WARRANTY / SERVICE / FREIGHT
PAGE 6 PRODUCT SPECIFICATIONS
PAGE 7-8 FEATURE IDENTIFICATION
PAGE 9-10 KEYPAD & MENU ICONS
PAGE 11 USER INSTRUCTIONS
PAGE 12 RECORDING VIDEO / SCREENSHOTS
PAGE 13 PLAYING / DELETING FILES
PAGE 14 INSPECTION PROCEDURE
PAGE 15 LOCATING THE SONDE
PAGE 16 MAINTENANCE
PAGE 17-18 REPAIR FACILITIES IN USA & CANADA

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LIMITED WARRANTY
This Limited Warranty provides one full year of coverage under our manu-
facturer’s standard new product warranty. Electric Eel warrants to the origi-
nal purchaser of our products that the product shall function as designed for
a period of one year from the original date of purchase under normal and
proper usage. This one year Limited Warranty covers malfunctions result-
ing from defects in materials or workmanship only. If the product fails to
function as designed under normal and proper usage due to defects in mate-
rials or workmanship during the period of this Limited Warranty, we will
repair, adjust or replace defective parts as Electric Eel deems appropriate.
This Limited Warranty applies only to Electric Eel camera systems that are
distributed in the United States and Canada that are purchased from Elec-
tric Eel or an Electric Eel authorized dealer as identified on our website.
The Limited Warranty is not transferable under any circumstances. This
Limited Warranty does not apply to Electric Eel branded products imported
and/or sold by unauthorized dealers, distributors or other sellers.
NOT COVERED BY WARRANTY
This one year Limited Warranty does not cover damage or malfunctions
stemming from other than normal and proper usage or from products not
meeting the requirements of end users. This Limited Warranty also does
not cover the following: (a) intentional or accidental misuse or abuse
(including, but not limited to, damage to push rod from excessive force),
(b) failure to follow operating or maintenance instructions, (c) repairs by
any individual or entity other than an authorized repair center, (d) use of
product components, accessories or consumables not manufactured by
Electric Eel (e) product tampering, (f) droppage, (g) battery leakage if
equipped, (h) media cards, (i) excessive light damage to the camera ele-
ment or (j) damage resulting from being used in extreme environments or
due to weather events. Wear and tear are not covered.
Electric Eel's responsibility under this Limited Warranty is limited to the
repair, adjustment or replacement of defective parts as determined by Elec-
tric Eel in its sole discretion. Electric Eel shall not be held liable for any
damages, including but not limited to direct, indirect, special, or conse-
quential damages arising out of, resulting from, or in any way connected to
the use of Electric Eel products. Electric Eel assumes no responsibility for
other’s use or misuse of its products. Electric Eel assumes no responsibil-
ity for warranties either expressed or implied beyond that which is con-
tained herein.

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LIMITATION OF LIABILITY
By purchasing an Electric Eel product you accept the terms of this limited
warranty. You also agree that Electric Eel shall have no liability to you or
any end user for any damages resulting from delay or loss of use of the prod-
uct due to failure of the product within the warranty period, or otherwise, or
in service or repair. Electric Eel shall have no liability for general, special,
incidental or consequential damages arising out of the use or misuse of Elec-
tric Eel products.
You also agree that the application and use of a Electric Eel product is be-
yond our control and is the sole responsibility of the user. By receiving and
using one of Electric Eel’s products, you hereby acknowledge and agree
that: you have selected the correct product for your intended use and will
examine the product you are purchasing when it arrives to ensure that it
meets your needs, you will properly test the product prior to its actual use,
you and/or your organization have proper practices in place for the safe use
of this equipment and that end users have been trained on its safe operation
Electric Eel products are not intrinsically safe, not explosion proof and mis-
use of the product may cause physical or psychological injury, pain, suffer-
ing, illness, disfigurement, temporary or permanent disability, economic or
emotional loss, and death; and Electric Eel shall not be held liable for any
damages, including but not limited to direct, indirect, special, or consequen-
tial damages arising out of, resulting from, or in any way connected to the
improper or incorrect use of the product and assumes no responsibility for
other’s use of the product.
SERVICE
If the product requires service, please contact the Electric Eel service centre
one of our authorized repair centers. Some service locations are listed in this
document (Pages 18 & 19). Other repair centers can be found at
www.hathorncorp.com/find-a-repair-center.
After requesting a Return Merchandise Authorization (RMA) ship the item
PREPAID and INSURED to the appropriate service center. Electric Eel is
not responsible for damages or loss incurred in connection with mailing and/
or transportation of product.
NON-WARRANTY CHARGES
Repairs centers will charge direct for non-warranty repairs and may require
payment prior to repair.

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PRODUCT SPECIFICATIONS
Weight 45lbs
Length x Width x Depth 33" X 19" X 16"
Power
AC/DC Adapter 12V - 4.1A
Battery Only Milwaukee® M18 18V or equivalent
Battery Life ~5hrs using 3.0Ah (not recording & sonde off)
Battery Extender Yes with on-screen battery display
Display
Type Impact resistant LCD
Size 5.4"
Resolution 800 x 600 pixels
Brightness 1,000 cd/m2
Footage Counter Feet or Meters with reset function
Sonde Frequencies High power 512Hz
Media
Video MPEG4 (H.264)
Screenshot JPEG
Languages English, Spanish, French
Storage Options USB
Storage Remaining USB in Kb
USB USB 2.0 up 128Gb
Environmental
Operating Temperature 14°F to 122°F (-10°C to 50°C )
Storage Temperature -4°F to 140°F (-20°C to 60°C)

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FEATURE IDENTIFICATION
18V Baery
Cradle and AC/
DC Adapter
Power Input
Sunshade and
Screen Protector

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FEATURE IDENTIFICATION
LED Lights
Sapphire Camera Window
Plasc Skid/Sleeve
USB Slot
5.5” LCD
Screen
Keypad

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KEYPAD ICONS
MAIN MENU OPTIONS
Power On/O Sonde On/O
Footage Counter Reset
Enter / Conrm Selecon
Navigaon Buons
Menu & Exit
Stop Recording &
Playback Pause Recording &
Playback Videos
Record Video Take Screen

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INFORMATION BAR ICONS
SETTING UP YOUR SYSTEM FOR FIRST USE
Your system comes from the factory setup for use using factory de-
fault settings. Should you wish to change any functions or options
press the MENU key then select Controller Options.
In the controller options menu you can change:
• Monitor brightness and contrast. For optimal picture leave
brightness at 10 and contrast at 5
• Manu language (English, Spanish and French)
• Footage measurement in Feet or Meters
• System Time & Date
• Battery extender ON/Off which automatically dims the screen when
the battery is getting low
• Odometer - Note: This cannot be reset. Permanently records the foot-
age that the monitor has recorded since new.
NOTE: YOU MUST SELECT THE CORRECT REEL
AND PUSH ROD SIZE TO ENSURE CORRECT
FOOTAGE COUNTER CALIBRATION.
SEE PAGE 11.
Baery Monitor
Date & Time
Recording Media Footage (. or m)
Sonde On/O & Frequency

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USER INSTRUCTIONS
Turning Your Monitor On
Press the POWER button to turn on the controller. At this point you
should see the Electric Eel on the screen while the system boots up.
Boot up takes ~12 seconds.
Note: It is good practice to remove batteries from electronic equipment
after use. Failure to do so may result in the batteries being drained over
extended periods.
Reel Selection
Your controller comes with two rod thickness / reel options. You
must select the correct reel size to ensure correct footage coun-
ter calibration. To select the correct reel press the MENU button,
then press enter again on the REEL SELECTION icon. You can
then confirm which reel you are using. The controller will remem-
ber the last reel you selected on restart.
Selecting a Manu Language
In the main menu you can select the language you prefer to read
menu information. Your choices are English, French or Spanish.
To select the preferred language, press the MENU button, then
press enter again on the CONTROLLER OPTIONS icon. Press the
enter key to highlight the language selection. Choose your language
and press enter to confirm
Turning the Sonde On / Off
On the main screen push the SONDE button to turn the sonde on or
off. Sondes are locatable up to ~15ft depth. dependent upon the
type of pipe (concrete/steel/cast iron) and the presence of thick con-
crete, sand or other utilities.
Footage Counter Reset
Pushing the COUNTER RESET button will reset the footage coun-
ter to zero.

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RECORDING VIDEO
Select the media location you wish to record to in the Controller Menu. You
can choose USB, HDD or both USB & HDD.
Insert the USB stick into the USB port if you wish to record to USB. All vid-
eos are stored in MPEG4 format.
Press the VIDEO RECORDING key on the control pad. You will be
notified recording has begun and where files are being saved. Anoth-
er note will appear in the INFO BAR.
For audio recording press the MICROPHONE key on the keypad.
Press again to mute.
To stop recording press the STOP key. You will be notified that your
file has been saved to media.
To access your recording, press the MENU key and toggle over one
space to Media Options. Press enter and you will now have access to
the HDD and USB.
Note: a new file is created each day recordings/screen shots are made
and that file will have the date of the recordings as it’s name. All files
will be saved in the appropriate dated folder.
Note: Files and folders are always created with newest on top. The
most recent file saved will always be the first file in the first folder.
TAKING A SCREEN SHOT
Follow the same instructions as above for video recording but instead
of pressing the VIDEO RECORDING key, press the SCREEN
SHOT key.
All screen shots are taken in JPEG format and record whatever is on the
screen when picture is taken. To view photo files follow the same instruc-
tions as above.
Note: The SCREENSHOT FUNCTION also works during the video
playback allowing the user to revisit inspections and take specific

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PLAYING MEDIA FILES
Press the MENU key, then enter the FILE STORAGE OPTIONS
menu.
Select the date on which files were recorded and then highlight the
file you wish to play and press the RIGHT ARROW key on the key-
pad or enter key on the keyboard. Your selected file will now be
playing (video) or be shown (screen shot).
The screen shot will be shown and the video re-loop until you stop or exit. To
exit press the MENU key on the keypad or escape key on the keyboard.
FASTFORWARD/REWIND/PAUSE MEDIA PLAY
When playing a video file use the LEFT and RIGHT arrow
keys on the keypad or keyboard to fast forward or rewind.
Each jump will equal ~5% of the recorded video length.
Pressing the PLAY/PAUSE key on the keypad will allow the
user to stop and star the recording for visual inspection.
DELETING
Highlight the file you wish to delete and press the RIGHT ARROW
key on the keypad or on the keyboard. A menu will appear with
several options.
You can now DELETE the file in question. Press ESCAPE or the
MENU key to return to the file.
DELETING FOLDERS
Rather than deleting individual files at a time to free up space the
user can delete entire daily folders by highlighting the specific folder
and pressing the STOP button. User will be prompted to confirm
deletion. The user must press the ENTER key to confirm.
Note: Remaining storage space (Kb) on the inserted USB is available
at the top of the page while in this menu.

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INSPECTION PROCEDURE
Skids or sleeves should ALWAYS be used to protect the camera head. De-
pending on the size of the pipe you are inspecting, you may need to use a
skid, so the camera is centered or off the floor of the line. Care should be
taken so the skids do not snag in the line.
Under normal operating situations, the camera is used with a smaller protec-
tive sleeve in lines under 4” in diameter or a larger grooved skid in 4” lines
and larger.
1. Slowly push the camera into the pipe and negotiate the camera into
position to feed down the pipe making sure the flex neck does not
kink or double back on itself.
2. Push the camera slowly and carefully during the inspection taking
note of the pipe condition for possible hazards that may entangle or
damage the camera on entry or retrieval.
3. When negotiating a corner, care should be taken not to butt the nose
of the camera against the sidewall with any force. It would be better to
let the camera “work” its way around the corner. If resistance is en-
countered when turning the corner and there are no visible signs of
blockage, turning the push rod or pulling the camera back and forth
sometimes helps
4. Should resistance become extreme, or the camera get entangled or
stuck, slowly push it back and forth to free it. Sometimes turning the
push rod may also help. If the camera is visible, you may be able to
free it with your hand or some other means.
5. Upon completion of the inspection and retrieval of the camera, it may
be necessary to ‘manipulate’ the camera around the initial bend (clean
out) in the pipe with a pole or other device if required.
6. NEVER use the camera to unclog a drain or clear debris in the pipe.
Doing so can cause damage to the camera head or lens.
7. NEVER force the camera down a pipe as this may cause a kinked
cable which will require expensive repairs.
8. NEVER use a pressure washer to clean any part of the system. High
pressure water can cause degradation of the electronic parts causing
damage.
9. NEVER unspool all of the rod from a reel. Always leave a few turns
of rod on the reel to aid with respooling.

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LOCATING THE SONDE SIGNAL (512HZ)
Insert the sonde in the drain and locate it while it is still just in view at the
drain or duct entrance. Hold the locator vertical directly over the sonde
with the antenna in line with the sonde. Adjust the locator sensitivity so the
bar graph reads between 60% and 80%. Push the sonde along the pipe to
the desired area.
1. Approach the peak of the signal working perpendicular to the pipe.
Move the locator backwards and forwards and stop when the bar
graph indicates a Peak.
2. Push the camera 4-6 ft. further, pinpoint, and mark the position. Re-
peat this pinpoint procedure at similar intervals along the line of the
drain or duct until the survey is completed.
3. Most locators will automatically display the depth of a located sonde
providing the locator is correctly oriented and positioned above the
sonde.

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MAINTENANCE
Inspection Camera - After every use, the camera should be cleaned and
checked for possible damage. External scuffing of the camera case is nor-
mal and should be of no concern. The camera view port is made of sapphire
and should be cleaned with a soft, damp cloth. Grease, dirt or scratches will
affect the quality of the video and if the lens is badly scratched it should be
replaced.
LED Light Replacement - The camera heads use LED lighting and cannot
be replaced by the operator. These lights use very little power and unless
physically damaged or extreme voltage is applied to them, should last in-
definitely. If replacement is necessary, the camera should be returned to the
factory.
Reel and Cable Assembly Maintenance - The reel and cable assembly
should be kept clean from dirt, slime, grit, etc. When winding the cable
back onto the reel after an inspection, it is good practice to use a cloth to
wipe off any debris.
WARNING
NEVER USE A POWER WASHER TO CLEAN YOUR
INSPECTION EQUIPMENT. PRESSURIZED WA-
TER MAY GET INTO UNSEALED AREAS SUCH AS
THE USB BLOCK, KEYBOARD, REEL HUB AS-
SEMBLY AND SLIP RING HOUSING CAUSING
DAMAGE.
WATER DAMAGE TO ELECTRONIC EQUIPMENT
IS NOT COVERED BY YOUR WARRANTY.

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REPAIR FACILITIES - USA
Repairs, warranty or otherwise, returned to must be submitted
with a “Return Maintenance Authorization.” For “RMAs”
please contact:
Hathorn USA
Address: 739 North Wilson Road, Columbus, OH, 43204
Phone: [phone] FAX: [phone]
Email: [email protected]
Website: www.hathorncorp.com
Kaiser Premier USA – Mobile Repairs South West
Address: 6108 Wild Fox Court, Elk Grove, CA 95757
Phone: [phone]
Email: [email protected]om
Website: www.kaiserpremier.com
Utility Equipment Technology Ltd.
Address: 382 Stevens Rd., Rockwall, TX 75032
Phone: [phone] FAX: [phone]
Email: [e-mail]
Website: www.utilityequipmenttechnology.com
Dynamic Repairs
Address: 40 Arnot St., Unit 20, Lodi, NJ 07644
Phone: [phone] FAX: [phone]
Email: [e-mail]
Website: www.dynamicrepairs.net
Visual Imaging Resources
Address: 12600 Newburgh Rd, Livonia, MI 48150
Phone: [phone]
email: [email protected]
Website: www.visualimagingresources.com
Note: For other repair center locations please visit
www.hathorncorp.com/find-a-repair-center.

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REPAIR FACILITIES - CANADA
Repairs, warranty or otherwise, returned must be submitted with a
“Return Maintenance Authorization.” For “RMAs” please
contact:
Hathorn Canada - Ontario, Manitoba & Eastern Canada
Address: 255 Shields Court, Unit C, Markham, ON L3R 8V2
Phone: [phone] FAX: [phone]
Email: [email protected]
Website: www.hathorncorp.com
Access Spec Telecommunications - Quebec
Address: 328 Rue St Paul, Repentigny, QC J5Z 4H9
Phone: [phone]
Email: [email protected]
Website: www.accessspec.com
The Drain Camera Shop – British Columbia
Address: PO Box 102-B, Mill Bay, BC V0R 2P0
Phone: [phone]
Email: [email protected]
Website: www.thedraincamerashop.com
FixedRight – Alberta and Saskatchewan
Address: 8812-185 St. NW, Edmonton, ALB T5T 1W5
Phone: [phone]
Email: [email protected]
Website: www.fixedright.ca
Note: For other repair center locations please visit
www.hathorncorp.com/find-a-repair-center.

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Electric Eel Manufacturing Co. Inc
501 West Leel Lane
Springeld, Ohio 45506
1-800-833-1212