Electric Mobility Rascal Mobility Vippi User manual

Rascal Vippi Scooter
Owner’s Manual & Service Record
Electric Mobility Euro Limited, Canal Way, Ilminster, Somerset TA19 9DL
Telephone: [phone] www.electricmobility.co.uk
E. and 0.E. Issue 1 07/2021
READ all safety warnings,
instructions, illustrations &
specifications provided with
this product BEFORE use
.

Electric Mobility Euro Ltd. offers this robust,
manoeuvrable scooter for convenient indoor and
outdoor use. The Vippi scooter can easily be
dismantled for transport in cars, MPVs and vans.
Provided that the scooter is maintai
ned and
operated in accordance with the instructions within
this manual it should last for many years providing
you with freedom and independence.
Rascal Vippi Scooter
Notice
All Electric Mobility Scooters are sold through
authorised dealers. Make sure the dealer
demonstrat
es all the features of the product
prior to, or when, it is delivered.
Please read this owner’s manual thoroughly before
using the scooter. If you have any doubts about
warnings or instructions, ask the dealer for an
explanation. If at any time you feel that you may not
be able to control the scooter safely, do not drive it,
and consult the dealer for a solution. If you think
the
scooter may be damaged, do not drive it and
contact the dealer for advice.
Warning!
This manual contains important safety notices.
Please take time to read and understand them.
Ignoring them may endanger you or others.
We suggest that you keep this owner’s manual in a
safe place as it contains essential safety, operation,
and maintenance information for the Rascal Vippi
Scooter.
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Rascal Vippi Scooters Owner’s Manual and Service Record

Contents
3
3
Dealer Information 4
Features & Layout 4
Safety Information 5
Intended Use of the Scooter 5
Safety Information 6
Controls 8
Freewheel Device 9
Brakes 9
Armrest Adjustment 10
Seat Back Folding 10
Swivel Seat 10
Tiller Folding & Tiller Transport Lock 11
Transferring In & Out of the Scooter 11
Operation 12
Driving the Scooter 12
Driving the Scooter - Hazards 13
Transporting & Disassembling the Scooter 14
AssemblingtheScooter after Transporting 16
Air Travel 17
Battery Charging 17
User Maintenance 19
Servicing & Maintenance 19
Scooter Diagnostic Functions 20
Troubleshooting Guide 21
Additional Safety Information 22
Disposal 22
Frequently Asked Questions (FAQ) 22
Engineer’s Checklist 23
Additional Information 24
Technical Information regarding EMI 24
Technical Specifications 25
Service Log 26
Notes 27

Dealer Information
This is the contact number
for service and support
Dealer Stamp
Product Model
Serial Number
Date of Purchase
Owner
Telephone:
Email:
For product information see serial number plate
on the seat post under the seat.
Manufacturer: Electric Mobility Euro Limited
Canal Way, Ilminster, Somerset TA19 9DL
Company Registration in England No. 2419231
Features & Layout
Photo shows the Rascal Vippi scooter. See the
Technical Specification for full details
1. Delta-bar tiller
2. Swivel seat
3. Fold down backrest
4. Fold up /
adjustable
armrests
5. Removable
battery pack
6. Safety cut-out device
7.
Finger control lever
8. Removable
basket
9.
Tiller transport lock
10.
Tiller adjustment
11. Puncture
proof
solid
tyres
12.
Freewheel lever
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Rascal Vippi Scooter Owner’s Manual & Service Record
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10
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12

Safety Information
Read this manual thoroughly before driving or
operating the scooter.
Intended Use
of the Scooter
If you have any doubt about the content of this
manual then contact the deal
er to resolve any
problem. Please read this manual thoroughly, and
ensure the scooter is maintained regularly.
The Rascal Vippi scooter is designed for use by
adults with a disability (up to the maximum
recommended weight (see
Technical
Specification
section of this manual) who require
a robust daily use scooter that is ideal for both
indoor and outdoor use.
Within this manual there are
important safety notices. They are
clearly marked with the sign (left)
Make sure that you understand all
these notices. If you have any doubt,
contact the dealer.
The scooter is intended for use both outdoors and
indoors on hard /smooth surfaces. Kerbs should be
avoided, but the scooters can mount kerbs and
small obstacles up to that as specified in
the
Technical Specification section.
Users could endanger themselves and or others if
they are not capable of driving the scooter safely.
Dealers will advise on the most suitable scooter
from the Electric Mobility Rascal range, but it is the
user’s responsibility to ensure that they have the
manual dexterity to drive the scooter, adequate
sight and hearing to perceive danger in time, and
can at all times operate the scooter safely in the
expected conditions. If in doubt then consult a
healthcare professional and the nearest dealer for
advice o
n the most suitable scooter for the
particular condition. Users should also regularly
assess their ability to operate their scooter safely.
Book symbol: This symbol appears
on the product. Please read this
owner’s manual before assembling or
operating the scooter.
Pinchpoint symbol: Wherever you
see this sign there is a nearby risk of
injury owing to a pinch or crushing
point.
Tip symbol: This sign indi
cates
advice on how to get the most from the
scooter.
The Rascal Vippi scooter should not be used on
slippery surfaces such as
grass, muddy paths or on
loose gravel.
© 2021 Electric Mobility Euro Ltd.
No liability is assumed with respect to the use of
any
information contained in this
publication. While every
precaution has been taken in the preparation of
this
publication Electric Mobility Euro Ltd.
assumes no
responsibilityfor errors or omissions nor is any
liability
assumed for damages resulting from the use
of
information contained in this publication.
This
publication, as well as the
operational details
described herein, is subject to change without notice.
5

Safety Information
General Warnings
Warning:
The operation of scooters can endanger
the life of the driver or third parties. Any driver
should always be fully capable of operating this
scooter safely.
Warning: Freewheel Device/Mode. Before getting
on the scooter always check that the freewheel
lever is in the Drive position. When the freewheel
lever is in the freewheel position, the main brakes
on the scooter will not function. Extra care should
be taken with the scooter when it is in
freewheel
mode as it could move without warning. Never sit
on or try to ride the scooter when it is in freewheel
mode as serious injury or death may result.
NEVER SIT ON THE SCOOTER WHEN IN
FREEWHEEL MODE.
Warning: Sitting for long periods may increase the
chance of thromboses or pressure sores.
Users
prone to such conditions are advised to take
medical advice.
Warning: Transferring On and Off. Do not
attempt to get on or off the scooter unless it is
switched
off, at rest, and on a stable, level surface.
Never get on or off on a hill.
Warning: The Rascal Vippi scooter has been
designed and tested for drivers with weights up to
those in the Technical Specification Sheets. These
weights should never be exceeded.
Warning: Damage. Before driving off, check the
scooter for damage, particularly that which could
affect the controls, wheels, freewheel function and/
or drive motor.
Warning: Do not exceed the specification; do not
modify this scooter or use it other than as a scooter.
Warning: Passengers, including children and
animals, should never be carried.
Warning: Footrest. Before switching on the
scooter, always make sure that the feet are safely
on the footrest areas. If you drive forward with the
feet still on
the ground, they could become trapped
under the scooter and serious injury may result.
Warning: Electromagnetic interference may affect
the driving of this scooter:
• Do not operate devices such as CB radios or
mobile phones while the scooter is switched on.
• Avoid getting close to transmitter masts, such as
television and radio stations.
If the scooter ever starts to operate by itself switch
it off, cease using and report this incident to the
Dealer.
Warning: Armrests. Do not use the armrests as a
support when gett
ing in or out of the scooter. Make
sure the armrests are lowered and secure before
you start off otherwise you may fall out. Never drive
without armrests fitted.
Warning: The operation of any scooter may affect
sensitive electronic circuits such as alarm systems
or automatic doors in shops.
Driving
Warning: Entanglement. Do not wear clothing or
carry items on the scooter that could
become
entangled in wheels or other moving parts whilst
operating the scooter. Severe injury may result.
Warning: Battery Charge Level. Before driving
off, always check the battery indicator. If y
ou are in
any doubt, ensure all the batteries are fully charged
before starting on a journey. DO NOT
operate the
scooter with depleted batteries.
Before driving, refer to Driving the Scooter section
in this manual.
Warning: Ambient Operating Temperature
Range.
Do not use the scooter in temperatures
outside the range stated in the specifications
section of this manual. Driving in very hot, very cold
or icy conditions, as can make driving more
hazardous.
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Rascal Vippi Scooter Owner’s Manual & Service Record
Warning: Seat. Always drive the scooter with the
seat-back in upright position.

Warning: Castoring. Be aware that, if you set off
when the front wheels are not straight, the initial
movement could be partially sideways.
Warning: Escalators. Never drive the scooter onto
an escalator as this could cause the scooter to
topple and result in severe injury.
Warning: Power. Unless there is an emergency,
do not switch the power off when moving. The
scooter may stop very suddenly. Release the
forward / reverse control and the scooter will come
to a controlled stop.
Warning: Roads. In the United Kingdom the
Ra
scal Vippi is not designed or approved for use on
public roads, apart from crossing roads at
designated places.
Warning: Slopes. On steep slopes the scooter
could topple over. Always try to avoid crossing a
slope. If you have to cross a slope, take great
care
to avoid tipping. Never make sharp turns on slopes.
Never drive on slippery or icy slopes.
- If you are not comfortable with
the hill gradient,
consider an alternative route. See Driving the
Scooter – Hazards for more advice.
Warning: Driving in Poor Visibility. Scooters are
not easily seen. Consider
wearing a high visibility
jacket to warn others of the presence.
Warning: Carrying Items. Do not carry or attach
anything to the handlebars or controls as this could
affect the driving safety.
Warning: Kerbs. Always try to avoid driving up or
down kerbs as this may cause the scooter to topple.
Use access ramps wherever possible. Never
attempt
to climb or descend kerbs greater than that
noted in the Technical Specification
section.
When in a situation to climb or descend a low kerb,
then always tackle it straight on. See Driving the
Scooter – Hazards for more advice.
Warning: Hot Surfaces. If the scooter is left out in
the
sun, surfaces could become extremely hot.
Always try to park the scooter in the shade.
Warning: Seats in Motor Vehicles. This scooter is
not suitable
for use as a seat for an occupant when
in a motor vehicle.
Warning: Speed. Turning at maximum speed
might cause the scooter to topple over. Always slow
down for turns. Always slow down when amongst
pedestrians and ensure you do not run into them.
Warning: Stopping. If the scooter stops suddenly
when turning, it
might topple. Try not to brake when
turning. Always take particular care when turning.
The stopping distances on slopes can be
significantly greater than on level ground.
Warning: Reversing. Always take particular care
when reversing the scooter as inj
ury to other people
may occur if safe distances are not maintained.
Warning: Leaning Over. Do not lean sideways, as
this could cause the scooter to topple.
7

Controls
Before driving the scooter it is important to
familiarise yourself with the controls. Do not attempt
to drive the scooter before reading the rest of the
Owner’s Manual.
3. Power-On Indicator / Status LED: This red
indicator shows the status of the scooter –
either
Power ON or OFF.
NOTE
. The scooter controller has a diagnostic
mode:-
If the LED display flashes, this indicates that
the controller has detected an error or fault. If this
happens refer to
Scooter Diagnostic Functions
section within this manual for a solution or contact the
dealer.
Tip: One of the most common “faults” is that the
Ignition Key has been switched ON with the
freewheel function enabled – Just turn the
Ignition
Key to the OFF position, position the freewheel
lever in drive and turn the Ignition Key back to the
ON position.
Dashboard Description
1. Battery Indicator:
Battery Indicator: This
indicator shows the level of charge in the batteries.
When in the green area the batteries are fully
charged. When in the yellow area the batteries need
recharging and when in the red a
rea the batteries
urgently need recharging.
The slow flashing may indicate up to a
maximum of 1.5 miles (2.4) km) of range
depending on the performance of the batteries.
NOTE
: When the scooter is climbing a steep incline
or starting off, the level may dro
p momentarily; this
is normal.
4. Horn: Press the button and the horn will sound.
Release and the horn will cease.
5.Ignition Key: Dependent on the modelof scooter,
theignitionkey may have tobe pushed inbefore
you
can turn the scooter power to ON or OFF.
Remember to remove
the Ignition Key when not in
use. Do not leave theignition ON
when not in use,
especially when charging the scooter batteries (
see
Battery Charging
section).
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Rascal Vippi Scooter Owner’s Manual & Service Record
2. Speed Control: This controls the pre-set top
speed of the scooter. When the adjustment ring is
turned fully anticlockwise, this is the slowest speed
setting, marked by a tortoise .
As the ring is
turned to the right the speed will increase to a
maximum, marked by a hare . Set the speed
before you move off. Do not adjust the speed
control when the scooter is moving.
1
3
5
6
6
2
4

6. Finger control: To operate, turn the Ignition Key
to the ON or “I” position. Pull the right-
hand lever
towards you and the machine moves forward. The
more you pull the lever the faster the scooter goes.
To brake, release the lever. Again, the
faster the
lever is released
the quicker you will stop. To
reverse, pull the left lever towards you.
NOTE
. The controls can be changed for customers
with a left-
hand bias. Please contact the local
dealer for information.
IF YOU ARE NOT COMPLETELY SURE OF THIS
FEATURE THEN CONTACT THE DEALER
BEFORE OPERATING THE
SCOOTER.
NOTE: To avoid excessive strain on the tiller /
handlebar assembly, never push or pull the scooter
in freewheel mode if a user is on-
board. Pull the
lever UPWARDS
to engage freewheel mode (no
brakes - caution). Push the lever DOWNWARDS
to
engage Drive mode.
Charging Point: The charging point is situated on
the battery case (see Battery Charging
section of
this manual for further details).
Warning! If the freewheel device is in
“freewheel” mode, the braking is disabled.
Never select the freewheel mode if the Scooter
is on a slope or could be pushed onto a slope.
Freewheel Device
Brakes
There are 2 braking systems. The first works with
the finger controls. When the finger control is
released t
he scooter will automatically brake and
bring the scooter to a stop. When the scooter
stops
the automatic brake will engage. This will stop the
vehicle rolling forward or backward. When the
scooter starts moving then the brake will
automatically disengage.
If the battery should run
out, the brakes automatically engage.
NOTE: When Freewheel is selected, a secondary
braking system is applied automatically to limit the
maximum speed. You may notice this system
causing drag when moving the scooter in
freewheel mode.
6
When the scooter is switched off the brakes are
automatically engaged. This is called “Failsafe
Braking”. Also, if the batteries are flat, the brakes
are applied. There may be occasions where you
may wish to move the scooter
without power. To do
this there is a Freewheel device fitted.
The Freewheel device allows the scooter to be
pushed without powe
r. To activate, first locate the
lever. When standing behind the scooter, it is
located on the right hand side of the rear of the
scooter (Fig.6).
• Make sure the Ignition key is in the OFF position.
When standing at the back of the scooter, move
the lever UP towards you (see the label) - the
scooter can now be pushed in Freewheel.
• Move the lever DOWN (away from you) to
engage drive. The scooter is now braked. This is
the normal operating position.
9

Armrest Adjustment
When getting seated on the scooter lift the armrest
up. When riding always have the armrest in the
down
position. Avoid pinching fingers as you lower
the
armrest. If you require more room in the width
of the
seat undo the wheel knobs at the rear of the
seat (Fig.7). Slide the armrests in or out to suit.
Tighten both wheel knobs to clamp. To ensure that
the u
ser is sitting centrally, the armrests should
always be adjusted to be equidistant from the
centre of the seat.
Swivel Seat
This allows easy access.
1. To operate, locate the release lever under
the
seat (Fig.9).
2. Pull the lever up and the seat will
release
allowing it to rotate.
3. Release the lever and the seat should
lock
automatically, but always check it has.
7
Warning!
Do not use this device if the scooter
is on a slope. Always check the seat is
locked in
the forward position before driving the scooter.
Warning! Never drive with the armrest up or
with the armrest knob loose.
Seat Back Folding
The angle of the seat back is fixed however it
can
be folded to allow easy storage and handling. To
fold
the seat, hold it by the top edge and push
forward (Fig.8).
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Rascal Vippi Scooter Owner’s Manual & Service Record
8
9

Tiller Transport Lock:
To lock the tiller (steering) during transport and
loading/unloading from a vehicle:
Make sure tiller is in a straight drive position,
with wheels facing directly forwards.
Tiller Folding & Tiller
Transport Lock
The tiller can be folded down for transport and
storage. Take care when lowering the tiller not to
pinch your fingers at the base of the tiller. Once in
the folded position, the tiller can be locked in place
to avoid tiller movement during transport and/or
storage using the “Tiller Transport Lock” - see
Tiller
Transport Lock
section of this manual for further
details.
Tiller Folding:
Rotate the wheel anti-
clockwise sufficiently for the
retaining serrations to allow the
tiller to move and
stow with the tiller lowered (Fig.10 & 12).
Lower the tiller
so that it is in its lowest position.
Rotate the wheel clockwise and ensure that it is
tight and the retai
ning serrations are fully
engaged.
Tip:
The tiller can be adjusted to achieve a
comfortable driving position.
Transferring In & Out of
the Scooter
If you feel at all uncertain about getting in or out of
the scooter seek assistance.
Transferring into the Scooter
1.
Make sure that the scooter is on a level
surface, and it is not in Freewheel mode.
2. Make sure the brakes are engaged -
try to push
the scooter a little to verify that the brakes are
working.
3. Ensure that the Ignition Key is turned to OFF.
(The red LED on the dashboard will not be lit or
flashing).
4.
Ensure that the handlebar/tiller adjustment
and seat adjustments are fully tightened
and that
any accessories are properly fitted and secured.
5. The seat should be facing forwards.
6. Adjust the handlebars/
tiller so that the front
wheels are facing forward.
7. Raise one armrest to make access easier.
11
10
11
12
Lift up on the yellow knob and then turn to the
central position and release
(Fig.11) to lock the
steering.
To unlock the steering/tiller, reverse the above
procedure.
LOCK
UN-LOCK
LOCK

Warning! Before driving, always check that
the tiller is securely in the upright position and
that the tiller transport lock is disengaged. Safe
steering will be impossible if you do not !
Getting out of the Scooter:
1. Before getting out of the scooter, be sure that
it
is
on a level surface and the power key is
switched to the off position
. -
If you feel uncertain
about getting out, seek assistance. Move the
handlebars so that the front wheels are facing
directly
forwards.
2. Lift your feet off the footrest platform and
stand
- up using the armrests to provide you
with additional stability if required.
(Do not put
your full weight on the
armrests).
Operation
Before using the scooter make sure that:
• The battery is fully charged. (indicating green
on
the Battery Indicator).
• There is no sign of damage to the scooter.
• All adjustment thumb-
wheels are fully
tightened.
• Accessories are properly attached.
• Capable of controlling the scooter at all
times.
Kerbs and Obstacles: Try to avoid taking the
scooter over obstacles or kerbs. Tackle obstacles
head on.
Bad Weather: We suggest that it is better to stay at
home in bad wea
ther. Remember that you can
become wet and cold. Suitable clothes should
always be worn. A high visibility jacket should be
considered if you are in poor visibility. Remember
not to use the scooter in poor light or darkness.
10. Make sure that the shopping basket is not
overloaded see Technical Specification section.
11. Ensure your feet are securely on the foot-
rest areas.
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Driving the Scooter
Warning! Read this before driving the
scooter! Whether or not this is the first mobility
scooter, please read these guidelines as all
scooters differ. Failure to do this may cause
damage to you, a third party or the scooter.
1. Before you set out, do check the weather
forecast. We suggest that you make sure you are
wearing suitable clothing, whether the jo
urney is
long or short.
2. Range. The scooter has a limited range. Always
ensure that the planned journey does not exceed
the maximum range in the
Technical
Specification
section and that the battery is fully
charged.
3. If you are taking medication check with the
doctor or physician that the ability to control the
scooter will not be impaired and do not drink alcohol
and drive.
4. Only use the scooter for the purpose its
intended for.
Do not drive through water or on
slippery surfaces; do not transport more than one
person; do not tow other scooters or carry excess
weight.
5. Check that the freewheel lever is not in the
freewheel position / mode.
6. Check the battery charger is disconnected.
8. Check that you are properly seated.
9. Check the seat backrest is upright / correctly
adjusted and locked in position.
7. Check that armrest adjustment knobs are
locked in correct position.
8.You are now ready to get in:
Approach the seat from the side and step on to the
footrest area of the scooter. You should now be
standing on the scooter platform facing forwards
and with the seat behind you. With the back to the
seat, you can steady yourself using the other
armrest and then lower yourself gently into the seat.
Now lower the armrest back into position.
Rascal Vippi Scooter Owner’s Manual & Service Record

12. Check that the tiller transport lock is
disengaged
(The tiller will have a full range of
movement).
13. Check you have adjusted the seat as
instructed in this manual.
14. Make sure the way ahead is clear.
15. Switch on the power. Check the battery level
indicator is in the green area.
16. Speed Control. Set the speed control to a low
setting.
17. Gently actuate the finger controls (either for-
ward or reverse) and steer in the direction required.
The scooter will now move off. The further you push
the paddle (either forward or reverse) the faster the
scooter will go.
18. To brake, return the paddles to the starting /
neutral position.
If you become unsure or feel
unsafe release the paddles immediately.
NOTE:
Never push or pull both paddles at the same
time as you may damage the scooter’s control
system and cause it to behave erratically.
19. As you get accustomed to the power you can
increase the speed.
20. Switch off when not in use. To conserve the
batteries and prevent the scooter accidentally
moving, always switch off the power when the
Scooter is not in use. (On/Off or ignition key).
Tip:
If you do leave the scooter switched on for a
prolonged period of time
without using it, it will enter
a sleep mode to conserve power. To reactivate the
scooter, the On/Off key will need to be turned to the
“Off” position and then back to the “On” position.
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Driving the Scooter
- Hazards
Warning! Before driving the scooter you
should be aware that, under certain
circumstances it could become unstable and tip
over. The scooter has been designed to
operate on hard, even surfaces and should not
be used on very rough or rutted terrain. Do not
exceed the maximum safe slope as specified in
the Technical Specifications section.
1. Getting on and off the scooter: When getting
on make sure that the scooter is on level ground,
and not in freewheel mode. Ensure that the
armrests are secure. When getting off, park on
level ground, turn off the ignition and remove the
key before leaving the seat. Make sure you get off
the scooter in a safe area.
2. Tiller Position: Drive with the tiller in an upright
position that feels comfortable with the controls in
easy reach.
3. Kerbs and Obstacles: Try to avoid kerbs and
obstacles. Never ride up or down kerbs or
obstructions higher than that in the Technical
Specification Sheets. Always tackle obstacles head
on. Use ramps wherever possible and ensure that
all wheels will fit on the ramp. Always try t
o avoid
crossing a slope. If you have to cross a slope, take
great care to avoid tipping.
Never make sharp
turns on slopes or back down a slope.
4. Hills & Slopes: Driving Uphill. Lean forward
when going up. M
ake sure you have enough
speed to climb the slope.
Do not stop or turn the
scooter around whilst on a slope.
If you turn
while climbing an incline, keep going until you reach
a level area.
If you start on an incline, lean forward and apply
power slowly – d
o not start and stop. If you are not
comfortable about tackling a gradient, consider an
alternative route.
NOTE
: Always check that the battery level is
sufficient. Driving uphill takes a lot of energy and if
the level drops too low the scooter will cut out
leaving you stranded.

Transporting &
Disassembling the
Scooter
Warning! Dismantling the scooter involves
lifting and handling heavy parts. Weights are
given in the Technical Specification; consider if
you need help in handling parts before you try
to lift the
m. Contact the dealer for advice on how
best to transport the scooter in the vehicle.
Warning!
Pinching or Crushing. Be careful
to
avoid being pinched or having your
hands
crushed when lifting or handling parts. Wear
gloves whenever possible. Special attention
should be paid when raising and lowering
armrests, splitting the front and rear parts of the
chassis or rotating/handling the front wheels
when dismantling or during re-
assembly for
transportation in a car or similar.
Warning!
The Rascal Vippi scooter is
not
suitable for use as a seat for an occupant in a
motor vehicle.
Warning!
Do not
stand the scooter up on its
ends or sides as it may become unstable and
topple causing an injury.
10. Tyres: The scooter is fitted with solid tyres.
Should they become damaged they should be
replaced by the dealer. Do not attempt to replace
them yourself.
The Vippi Scooter has been designed to be
dismantled and stowed in the typical car boot.
Contact the dealer for advice on how best to
transport the scooter in the motor vehicle. To
transport the Scooter you may need to
disassemble. Follow these instructions.
The component weights are recorded in the
Technical Specification section of this manual.
Do not attempt to undertake dismantling or lifting
without assistance. You are advised to wear gloves
whist handling and assembling the Scooter.
Disassembly:
Turn the power off. (Turn Ignition Key to the OFF
position and remove from the
scooter).
Remove the seat by squeezing the seatswivel
lever and lifting the seat off the seat post. (Fig.13
Pg.15).
Fold the seat arms down & the seat-back
forward on itself for easy storage.
14
5. Hills & Slopes: Going Down Hill. Lean back
and turn the speed control dial to low
. If you are
not comfortable about tackling a gradient, consider
an alternative route. Try to avoid crossing slopes
–
always drive straight up or down the slope.
Never
make sharp turns on slopes or back down a
slope.
6. Terrain: Do not drive the scooter across deep,
soft
or slippery terrain (for example, soft dirt, sand,
deep water, snow or loose gravel). You could get
stuck. Also avoid rutted, bumpy ground and try to
stay on well prepared hard surfaces.
7. Turning: Always slow down before a turn;
turning at speed can cause the scooter to topple.
Look in the direction you are travelling –
If there is
a blind corner sound the horn.
8. Turning Circle: Practice manoeuvring the
scooter so you can judge the turning circle. This is
important to avoid tipping off kerbs or for
negotiating tight spaces.
9. Bad Weather: If it is raining heavily, snowing or
icy stay at home! Remember that ice, snow and
slippery surfaces such as manhole covers, wet
grass and drains could affect braking and steering.
DRIVE WITH CAUTION AT ALL TIMES.
11. Pavements: In the United Kingdom it is illegal
to drive at more than 4 m.p.h. on the pavement. The
scooter is limited to tha
t maximum speed but
always slow down in crowded areas and take care
not to collide with pedestrians.
12. Shower Rooms or Washing: Never take the
scooter into a sh
ower or steam room, and never
hose or jet-
wash it down. The sensitive electronics
could malfunction if they get wet or damp.
13. Immersion: Never enter large puddles or areas
of water where the depth and/or current is unknown.
Immersion or partial immersion of the scooter may
damage it and could leave you stranded.
Rascal Vippi Scooter Owner’s Manual & Service Record

• Remove the battery pack by carefully lifting
clear of the scooter chassis (Fig.14).
• Warning, these parts are heavy!
• Remove the shopping basket by lifting /
sliding up (Fig.15).
Lock the steering position by lifting up the
yellow knob and then turn to the central
position and release
(Fig.16). Lock the steering
with
the wheels pointing straight forwards. See
Tiller Folding & Tiller Lock section.
• Fold the tiller unit down by first loosening
the tiller wheel (rotate anti-clockwise). L
ower the
tiller to the desired position and then re-
tighten the
wheel (clockwise). See
Tiller Folding & Tiller Lock
section.
• Separating the Chassis. The two halves of the
c
hassis can also be split apart to make
transportation easier. To do this, squeeze
the
Release Lever (yellow) as shown
with one hand.
With the other hand grasp the handle at the rear of
the scooter and pull
which will separate the front
and rear halves (Fig.18).
Avoid pinching
your fingers between the two halves
of the chassis.
• Safely stow the component parts securely and
safely within the vehicle.
Warning! Do not attempt to lift any of the
scooter components unless you are capable of
doing so. The weight for each component
is
shown in the Technical Specification section.
Warning! Do not attempt to lift the chassis
unassisted - back or other injury may result!
15
13
14
15
16
17
18
LOCK

Assembling the Scooter
after Transporting
Warning!
Assembling the scooter
involves
lifting and handling heavy parts. The dealer
should advise you on the best way to assemble
the scooter.
Warning! Pinching or Crushing. Be careful to
avoid being pinched or having your hands
crushed when lifting or handling parts. Wear
gloves whenever possible.
Warning! Never unload the scooter on
sloping or uneven ground. It could run down the
slope cause harm and injure someone.
16
Unlock the steering position by lifting up the
yellow knob and then turn to right position and
release (Fig.22). See
Tiller Folding & Tiller Lock
section.
Re-connect the front and rear chassis sections
by reversing the procedure in the previous section.
(Fig.18 Pg.15). Align the front & rear section
attachments points - U-
section on the rear chassis
marked with red labels (Fig.20). When located then
pull up
on rear handle to lock mechanism. The
Release Lever will engage and move forward when
secured (Fig.21). If in doubt or having difficulty with
this feature then contact the dealer for assistance.
Lift the battery pack into position (Fig.14 Pg.15).
Replace the seat by squeezing the seat swivel
lever (Fig.13 Pg.15)
and lifting the seat into
position on the seat post,
the seat will drop into
position. Release the swivel lever and rotate the
seat until it locks in position. The seat should now
only swiv
el if the lever is compressed / squeezed.
Repeat this procedure if the seat fails to lock on the
first attempt. -
Never drive the scooter unless the
seat is properly installed and locked.
Fold the seat-back into the vertical position and
ensure that the armrests are correctly adjusted and
secured.
Fit the basket and lock in position by pushing
down on the top edge gently (Fig.15 Pg.15).
Rascal Vippi Scooter Owner’s Manual & Service Record
19
20
Release
Lever
21
UNLOCK
22
Unfold the tiller unit up by first loosening the
tiller wheel
(rotate anti-clockwise). Raise the tiller
to the desired position and then re
-tighten the
wheel (clockwise). See
Tiller Folding & Tiller
Lock
section (Fig.19).

Air Travel
Airlines and other transportation providers may
request information on how to isolate the batteries
fully from the Scooter. This can be done by
removing the battery pack and placing on an
insulating surface. e.g. placing in a plastic
container. Alternatively, insulating tape may be
applied over the battery contacts on the underside
of each removable pack.
Reassembly and connection should only be
performed when the Scooter has reached the
destination airport.
This operation should only be performed by the
approved airport personnel!
Battery Charging
Warning!
When charging batteries
NEVER
smoke or charge batteries in a place where
there are naked flames such as gas-
fired
heaters as, under exceptional circumstances,
batteries may give off gases that could ignite
and explode. Always make sure that the battery
pack is not damaged. Never charge the scooter
battery pack outside as the charger is no
t
designed to get wet. If the charger or battery
pack appears damaged in any way then do not
use and contact your dealer.
Warning! It is strongly recommended that the
mains socket used for charging the scooter is
protected by a 30 m/A RCD (residual current
device). Many buildings have sockets protected
by a system based RCD. If you are in doubt as
to the level of protection in
the charging location
then either purchase a plug in RCD or consult a
qualified electrician to verify that the charging
location mains sockets are protected.
Warning!
Do not attempt to open the
battery
box/enclosures, there are no user serviceable
parts inside. It may be necessary for some
carriers such as airlines to physically disconnect
the batteries for transit. If this is the case the
battery pack can simply be removed from the
scooter.
Warning!
When charging batteries NEV
ER
connect or disconnect the charger from the
scooter while it is still connected to the mains.
-
Remove the charger mains plug from the wall
socket having first switched the mains socket
off if a switch is provided.
17
Warning!
Never disconnect a battery /
charger
while the charger is connected to the mains.
Warning! If one or both batteries are
damaged or frozen
they could heat up when
charging and, in an extreme case, explode.
NOTE:
The battery pack is not user-
serviceable.The dealer will
replace batteries when
they are exhausted and dispose of them in
line
with environmental regulations applicable at the
time.
The charging socket is located on the front of the
Battery Pack (Fig.23 Pg.18). Rotate the protect
ive
cover and push in the plug. When the Battery Pack
is
charged remove the plug and refitthe
protective cover
to help protect against dust and moisture ingress.
Tip: The
Battery Pack can be removed or left on the
scooter for charging.
Warning! Never connect any other accessory
apart from the approved charger into the
charging
(XLR) port/socket on the
scooter battery pack
(Fig.23 Pg.18).
The battery pack
IS COMPLIANT
with air
transport regulations for passenger aircraft
and hence
is permitted for transportation in
passenger aircraft based on the current IATA
requirements (subject to Airline Regulations).
Warning! Always charge in a dry, well
ventilated area.
Warning! Never use a different battery
charger to that supplied by the dealer. Damage
or injury may occur if you do!

3. Check the mains switch is off. Never connect
or disconnect the charger with the mains switched
on.
4. Connect the charger to the charging point on
the battery pack.
5. Connect the mains plug and switch on.
6. The lamp illuminates green when the charger
is powered up,
(Fig.24) then red when it is
charging. The charger lamp changes to green
when
the battery pack is fully charged.
7. Switch off the mains and remove the plug
from the battery pack when fully charged.
Do
not leave the charger plugged in with the power off.
This will gradually discharge the battery.
The batteries are the lifeblood of the scooter. Their
characteristics c
an change depending on
charging, temperature, usage and other factors.
Listed below are guidelines to prolong battery life.
1. After using the scooter always charge it at the
end of the day
even after a short journey.
2. If you plan not to use the scooter for a
prolonged amount of time
, place it on charge
once a week, for a 12 to 14 hour period.
3. Always use the correct charger with the
correct batteries as recommended by the dealer.
The battery charger has a small indicating lamp.
When the charger is connected to the mains supply
and switched on the lamp will show green. When
the battery is being charged it shows red and when
the battery is fully charged the lamp will change to
green.
Always ensure that the lamp shows green
before switching off and disconnecting the charger
at the mains.
4. If the batteries have been flat for a long time
(about
2 months) it is recommended you contact
the dealer before charging.
5. Do not charge the Scooter / Battery Pack in
the open / out of doors –
it may rain and the
battery charger is not waterproof.
Connection Instructions
When you initially receive the scooter
the batteries
are only partially charged –
always fully charge prior
to use for a 12-14 hour period.
6. Keep the scooter in a well-ventilated area and
away from any naked flame.
7. Do not part charge the batteries. Allow the
charger to complete its cycle.
1. Place the scooter or battery pack in an area
that is dryand well ventilated. Make sure a power
point is nearby.
NOTE: Avoid storing the scooter or battery pack in
cold/damp places. This will shorten battery life and
may cause deterioration in the structure. Batteries
are expensive to replace – it is wi
se to look after
them and charge weekly when not in use.
2. Check the scooter is switched off and the
key removed.
18
Rascal Vippi Scooter Owner’s Manual & Service Record
23
24
Indicator
Lamp
Guidelines to Prolong Battery Life
fT

User Maintenance
It is important for safety that you carry out the
following checks before use.
Servicing &
Maintenance
1. The Rascal Vippi scooter is
designed for
minimal maintenance.
It is recommended that the
scooter
is serviced at least once a year, by an
approved Electric Mobility Dealer. If the scooter is
used constantly then we recommend a twice yearly
maintenance.
1. Visually check the scooter for damage.
2.
Visually check the tyres for inflation /
damage.
3. Check the steering moves freely.
4.
Check that the tiller is secure and that the
tiller thumb-wheel is tight.
5. Check that the seat is located correctly.
6. Check the armrests are secure.
7. The battery pack should be fully charged.
2. Ensure the engineer stamps the Service Log
(see Page 26
) on completion of all servicing. Keep
all receipts for servicing and repairs with this
handbook. This may add value when selling the
scooter.
3. When the scooter is due for an annual service
make sure you report any concerns you have
,
preferably when you book the service
(See points
to look out for below).
Tip:
Keep the scooter
clean
by using a damp cloth
and soapy water –
never use an excessive amount
of water, a hose or jet wash to clean the scooter.
4. On completion of the service, always test the
scooter before the engineer
leaves and make sure
you are satisfied with the work carried out.
Warning!
Important – Possible faults
After a short time operating the scooter will
become familiar to the user.
If a function of the scooter changes and does not
operate or function well, for instance the scooter
does not accelerate or brake smoothly; the
brakes are not holding on a slope or the steering
feels different, then stop using the scooter and
contact the dealer immediately. Explain to the
engineer exactly the problem or concern.
Points to look out for:
• Are there any strange noises from the wheels or
does the frame creak when going over rough
ground?
• Is the battery charged up correctly – is the “full”
charge green light on after charging?
•
Is the steering tight or is it loose when turning? Is
there excessive play in the steering?
• Are the brakes effective?
•
Is there any damage to spigots or parts related to
disassembly?
• Has anything come loose?
Does the scooter perform as well as it did when it
was new?
• Are there noises or rattles that were not there
before?
• Are there any signs of damage, corrosion or
cracking?
Storage Conditions
We
recommend storing the mobility scooter at a
temperature range of 15˚C (59˚F) to 19˚C (66˚F)
ensure a long service life of the product and
batteries. The allowable temperature range to store
the mobility scooter is -40˚C(-
40˚F) up to 65˚C
(149˚F). The allow
able temperature range to store
batteries is -15˚C (-5˚F) up to 40˚C (104˚F).
19

Scooter Diagnostic Functions
The Scooter Controller provides diagnostic information in the form of flash codes displayed on the red power
LED on the dash battery gauge. The LED will flash a given number of flashes and then repeat the sequence
after a pause. Upon switching on, the controller conducts a diagnostic test. This is quite normal. Provided
that no fault is detected the LED will then be on constantly. If there is a fault, then the LED will continue to
flash the pattern corresponding to the numbers below. e.g. if a repeating pattern of 2 flashes appears, then
a motor fault would be expected as per the list below.
Number of Flashes
Indicated fault and Corrective Action
1
Battery needs recharging or bad connection with batteries. Check
connections, and recharge batteries.
2
Bad motor connection. Request assistance from dealer who will
check all connections between controller and motor.
3
Short circuit between motor and battery connection. Contact dealer.
4 & 5
Not used.
6
Key switch or associated circuit interruption. If fault continues
contact dealer.
7
Throttle fault. Finger control levers must be in neutral (centred)
position before key is turned on. Switch scooter off, centre levers,
and switch back on. If fault persists, contact dealer.
8
Controller fault. Inform dealer who will check connections & controller.
9
Scooter left in freewheel or has a bad parking brake connection.
Engage drive, and switch scooter of and on. If this fails to cure the
problem, check parking brake and ensure it stops the scooter.
Inform
dealer who will check brake and motor connections.
10
Excessive voltage detected at controller. Check battery connections.
Tip: If in doubt switch off and switch on – if this does not cure the fault contact the dealer. The dealer is there
to help you but they can only do this if you give them as much information as possible. Remember correct
information will get the problem fixed quicker and s
ave you money. Phone the dealer and explain exactly what
the problem is, recounting as much detail as possible. Tell them about the flash sequence appearing on the
LED indicator; this will help the engineer to identify the problem before he calls to fix it
. The dealer is there to
assist you.
20
Rascal Vippi Scooter Owner’s Manual & Service Record