EMC2 Data Domain DD2500 Assembly instructions

Installation and Setup Guide
EMC Data Domain DD2500 System Installation
and Setup Guide
302-001-374
REV. 02
February, 2015
This document provides installation for the rack bracket and the DD2500 system and initial
configuration instructions.
lRelated documentation..............................................................................................2
lTools and supplies needed........................................................................................ 3
lSafety information..................................................................................................... 3
lDescription of the system...........................................................................................4
lUnpack the system.................................................................................................. 12
lInstall the rack brackets...........................................................................................12
lInstall the system in the rack....................................................................................16
lInstall the cable management arm (CMA)................................................................. 17
lInstall the bezel....................................................................................................... 19
lConnect data cables................................................................................................ 19
lPowering on the controller....................................................................................... 19
lEnable administrative communication..................................................................... 20
lEnd User License Agreement (EULA) ........................................................................ 20
lRun the configuration wizard....................................................................................21

Related documentation
EMC provides a variety of document types to support our products. End-user documents
include user guides, hardware installation guides, administrator guides, software guides,
part replacement guides, release notes, and others. Integration documents describe how
to integrate Data Domain systems with third party backup applications, and compatibility
matrices show which components are compatible with each other.
This document refers to other EMC documents by title. To locate a referenced document,
go to the EMC Support website at https://support.emc.com, enter the document title in
the search box, and click the search button.
Note
Hard copies of a document may be out of date. Always check for the current version of a
document before you start an upgrade or begin a significant configuration change.
Viewing Data Domain documents
Procedure
1. Log into the EMC Online support site at: https://support.emc.com.
2. To view user documents, click Product Documentation and then perform the following
steps:
a. Select the Data Domain model from the Platform list and click View.
b. On the row for the correct Data Domain operating system (DD OS) version, click
View under Documentation.
c. Click the desired title.
3. To view integration-related documents, perform the following steps:
a. Click Integration Documentation.
b. Select the vendor from the Vendor dropdown list.
c. Select the desired title from the list.
4. To view compatibility matrices, perform the following steps:
a. Click Compatibility Matrices.
b. Select the desired title from the Current Releases list.
Where to go for more information
For information about: Go to https://support.emc.com/
How to configure the system EMC Data Domain Operating System Initial
Configuration Guide
New features, enhancements, known issues,
and late-breaking news about your Data
Domain software release
EMC Data Domain Operating System Release
Notes for your software release
How to manage the Data Domain operating
system
EMC Data Domain Operating System
Administration Guide for your software release
Installation and Setup Guide
2 Installation and Setup Guide

For information about: Go to https://support.emc.com/
How to install and use the DD Boost software
and plug-in
EMC Data Domain Boost for OpenStorage
Administration Guide for your software release
How to replace Data Domain hardware
components
Specific part installation guides
How to use third-party applications Integration documentation and compatibility
matrices
Tools and supplies needed
For a list of recommended tools and supplies for field work, see the document titled FE
Toolkit Inventory and Common Procedures for FRU Tasks at https://support.emc.com.
Safety information
CAUTION
lIf the system is used in a manner not specified by the manufacturer, the protection
provided by the equipment may be impaired.
lThe RJ-45 sockets on the motherboard, PCI cards, or I/O modules are for Ethernet
connection only and must not be connected to a telecommunications network.
Review this list of important safety recommendations.
lAll plug-in modules and blank plates are part of the fire enclosure and must be
removed only when a replacement can be added immediately. The system must not
be run without all parts in place.
lA controller must be operated only from a power supply input voltage range of 100–
240 VAC, 50–60 Hz.
lEach component is intended to operate with all working power supplies installed.
lProvide a suitable power source with electrical overload protection.
lA safe electrical earth connection must be provided to each power cord. Check the
grounding of the power sources before applying power.
lThe plug on each power supply cord is used as the main disconnect device. Ensure
that the socket outlets are located near the equipment and are easily accessible.
lPermanently unplug the unit if you think it is damaged in any way and before moving
it. If the unit is powered by multiple sources, disconnect all supplied power for
complete isolation.
lThe power connections must always be disconnected prior to removal or replacement
of a power supply module from any of the components in the system.
lA faulty or failed fan module should be replaced as soon as possible. A faulty or
failed power supply module must be replaced within 24 hours.
lEMC Data Domain systems are heavy. Use two people or a mechanical lift to move
any system.
lTo comply with applicable safety, emission, and thermal requirements, covers must
not be removed and all bays must be fitted with plug-in modules.
EMC Data Domain DD2500 System Installation and Setup Guide
Tools and supplies needed 3

lLoad the rack beginning at the bottom to prevent the rack from becoming top-heavy.
lFor ESD protection, EMC Data Domain recommends that you wear a suitable antistatic
wrist or ankle strap. Observe all conventional ESD precautions when handling plug-in
modules and components.
lDo not extend components on slide rails until you have loaded at least three or more
similarly weighted items in the rack, or unless the rack is bolted to the floor or
overhead structure to prevent tipping.
Description of the system
This section includes site requirements, product specifications, and descriptions of front
and rear panels.
Site requirements
The site requirements are:
lThe system requires 2U of vertical space in a standard 19”, four-post rack. Do not use
a two-post rack.
lUse air conditioning that can cope with the maximum BTU/hour thermal rating.
lTemperature control required with a gradient (change) not to exceed 30° C in an hour.
lIn a closed or multi-unit rack, ensure that the unit has adequate airflow through the
front bezel and back panel and that ambient temperature requirements are met.
lEnsure that the front bezel and back panel clearances are met.
lEnsure that cables at rear of unit do not obstruct exhaust airflow.
lIf installing in a closed cabinet, ensure that the front and rear doors have at least
65% open area to ensure adequate airflow for cooling.
lFront bezel requires 1.56 inches (4.0 cm) of unobstructed clearance.
lBack panel requires 5 inches (12.7 cm) of unobstructed clearance.
lAC power outlets must be provided with an earth ground conductor (safety ground). A
safe electrical earth connection must be provided to each power cord.
lRequired voltage: 100-120 V~ or 200-240 V~. Frequency: 50 to 60 Hz.
System specifications
Model Watts BTU/
hour
Power (VA)
(120V/230V)
Size (U) Power
connectors
Weight Width Depth Height
DD2500
with 7
drives
394 1345 406 (3.38A/
1.76A)
2 2 x grounded,
120 VAC, NEMA
15P/R
65 lb. /
29.5 kg.
19 in. /
48.3 cm.
29.5 in. /
74.9 cm
3.5 in. /
8.9 cm.
DD2500
with 12
drives
487 1662 502 (4.18A/
2.18A)
2 2 x grounded,
120 VAC, NEMA
15P/R
73 lb. /
33.1 kg.
19 in. /
48.3 cm.
29.5 in. /
74.9 cm.
3.5 in. /
8.9 cm.
lOperating temperature: 50° to 95° F (10° to 35° C), derate 1.1° C per 1000 feet,
above 7500 feet up to 10,000 feet.
lOperating humidity: 20% to 80%, non-condensing.
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4 Installation and Setup Guide

lNon-operating temperature: -40° to +149° F (-40° to +65° C).
lOperating acoustic noise: Sound power, LWAd, is 7.52 bels. Sound pressure, LpAm,
is 56.4 dB. (Declared noise emission per ISO 9296.)
Storage capacity
The table lists the capacities of the DD2500 system. Data Domain system internal
indexes and other product components use variable amounts of storage, depending on
the type of data and the sizes of files. If you send different data sets to otherwise
identical systems, one system may, over time, have room for more or less actual backup
data than another.
Note
Data Domain system commands compute and display amounts of disk space or data as
decimal multiples of certain powers of two (210, 220, 230, and so forth). For example, 7
GiB of disk space = 7 x 230 bytes = 7 x 1,073,741,824 bytes. EMC Data Domain refers to
this process as Base 2 calculation.
Table 1 DD2500 storage capacity
System/
Installed
Memory
Internal
Disks
Raw
Storage
(Base
10)
Data Storage
Space
(Base 2
Calculation)
Data Storage
Space
(Base 10
Calculation)
External Storage
DD2500
4 x 8 GB
DIMM
Seven or
twelve 3.5
in. 3 TB
SAS HDDs
21 TB or
36 TB
7 drives: 10671
GiB
7+5 drives:
18763 GiB
12 drives: 24334
GiB
7 drives:
11458 GiB
7+5 drives:
20147 GiB1
12 drives:
26129 GiB
1 x 30-TB SAS shelf;
up to 30 TB of raw
capacity.
DD2500
8 x 8 GB
DIMM
Seven or
twelve 3.5
in. 3 TB
SAS HDDs
21 TB or
36 TB
7 drives: 10671
GiB
7+5 drives:
18763 GiB
12 drives: 24334
GiB
7 drives:
11458 GiB
7+5 drives:
20147 GiB
12 drives:
26129 GiB
Up to a maximum of 4
x 30-TB SAS shelves
or 3 x 45-TB SAS
shelves; up to 135 TB
of raw capacity.
Note
For information about Data Domain expansion shelves, see the separate document, EMC
Data Domain Expansion Shelf Hardware Guide .
EMC Data Domain DD2500 System Installation and Setup Guide
Storage capacity 5

Front panel
Figure 1 Front panel components
Front LED indicators
The front of the system contains 12 disk drive status LEDs that are normally blue and
blink when there is activity on the disk. The LEDs are shaped like triangles, and the apex
of the triangle points either left or right toward the disk whose status it represents. If the
disk drive has a failure, the disk’s status LED turns from blue to amber.
There are two square-shaped system LEDs. A blue system power LED is on whenever the
system has power. An amber system fault LED is normally off and is lit amber whenever
the chassis or any other FRU in the system requires service.
Figure 2 Disk and system LEDs
1. System fault LED (square shaped).
2. System power LED (square shaped).
3. Disk drive LEDs (triangular shaped).
Part State
System fault Normally unlit. Amber indicates fault.
System power Steady blue indicates normal power.
Disk drive status Steady blue or blinking blue indicates normal operation. Amber
indicates fault or failure.
When the bezel is affixed, the blue system power LED can be seen through the bezel.
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6 Installation and Setup Guide

Figure 3 Bezel showing lighted system power LED
Disk drives
The system contains up to 12 hot-swappable 3.5" HDD SAS disk drives, located in the
front of the chassis. Left to right, drives are numbered 0-3 in the top row, 4-7 in the
middle row, and 8-11 in the bottom row.
lThe base configuration contains 7 disk drives in locations 0 through 6. Drive bays
7-11 contain bay blanks.
lThe expanded configuration contains 12 disk drives.
Back panel
Figure 4 Features on rear of chassis
1. Slot 0.
2. Slot 1.
3. Slot 2.
4. Slot 3.
5. Slot 4, NVRAM-BBU combination module.
6. Onboard interfaces.
7. Power supply, number 0.
8. Power supply, number 1.
EMC Data Domain DD2500 System Installation and Setup Guide
Back panel 7

Port layout
Figure 5 Port numbers on back panel
1. Physical 4, logical ethMe (10GBaseT).
2. Physical 2, logical ethMc (1 GE).
3. Physical 0, logical ethMa (1 GE).
4. Service network port.
5. Physical 5, logical ethMf (10GBaseT).
6. Physical 3, logical ethMd (1 GE).
7. Physical 1, logical ethMb (1 GE).
8. USB port.
9. Serial port (DB-9, RS-232).
Power supply units
A system has two power supply units, numbered 0 and 1 from left to right. Each power
unit has LEDs (shown in the photo) that indicates the following states:
lAC LED (top): Glows green when AC input is good.
lDC LED (middle): Glows green when DC output is good.
lSymbol “!” (lower): Glows solid amber for fault or attention.
Figure 6 Power supply unit LEDs
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Onboard interfaces and LEDs
Figure 7 Onboard interfaces and LEDs
1. Serial number label.
2. SP power LED (top); SP service LED (bottom).
3. Dual-port 10GBaseT.
4. Quad-port Gigabit Ethernet.
5. Service network port (top); USB port (bottom).
6. Serial port.
The onboard interfaces and LEDs are located at the far lower left side of the back of the
system. The onboard interfaces enable you to check system status and connect to the
system through a serial console or Ethernet connections. The dual-port 10GBaseT and
quad-port Gigabit Ethernet interfaces allow connectivity to the data host.
A USB port enables the system to boot from a USB flash device.
Rear LED status summary
Part State
SP service Blue indicates normal operation. Amber indicates fault.
SP power Steady green indicates normal power. Dark indicates no power.
I/O module Steady green indicates normal operation. Amber indicates fault or
failure.
Power supply AC Glows green when AC input is operational.
Power supply DC Glows green when DC output is operational.
Power supply symbol “!” Glows solid amber for fault or attention.
EMC Data Domain DD2500 System Installation and Setup Guide
Onboard interfaces and LEDs 9

I/O modules and slot assignments
See DD2500 slot assignments on page 10 for the I/O module slot assignments of the
system.
Table 2 DD2500 slot assignments
Slot Number DD2500 System
0 FC, Ethernet or empty
1 FC, Ethernet or empty
2 FC, Ethernet or empty
3 SAS or empty
4 NVRAM-BBU
When a DD2500 system is upgraded, the newly inserted I/O module should go into the
next available slot position. The following slot loading rules apply:
lFor mixed populations, populate all Ethernet I/O modules first, then populate the FC
I/O modules.
lFor Ethernet I/O modules, populate the leftmost (slot 0) slot first, if empty, then slot 1
and so on.
lSlot 3 is reserved for SAS I/O modules only.
FC I/O module option
The FC I/O module is a dual-port Fibre Channel module. The optional virtual tape library
(VTL) feature requires at least one FC I/O module. Three FC I/O module slots are available
for use.
Ethernet I/O module options
The following Ethernet I/O modules are available:
lDual Port 10GBase-SR Optical with LC connectors
lDual Port 10GBase-CX1 Direct Attach Copper with SPF+ module
lQuad Port 1000Base-T Copper with RJ-45 connectors
lQuad port 2-port 1000Base-T Copper (RJ-45)/2-port 1000Base-SR Optical
You can use up to three I/O module slots for Ethernet connectivity.
Internal system components
The photo shows the system with the storage processor (SP) module removed from the
chassis. The top of the photo shows the rear of the system.
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10 Installation and Setup Guide

Figure 8 Top view of SP module (DD2500 system shown)
Cooling fans
A system processor module contains seven cooling fans. The fans provide cooling for the
processor, DIMMs, and I/O modules. A system can run with one fan module faulted.
Figure 9 Top view of SP module with air ducts removed
DIMM modules
DD2500 systems can contain either 4 x 8 GB or 8 x 8 GB memory DIMMs.
EMC Data Domain DD2500 System Installation and Setup Guide
Internal system components 11

Unpack the system
1. Open the “Open Me First” box.
2. Remove the accessories and rack-mount kit from the shipping packages.
3. Remove the controller and bezel from the shipping packages.
Install the rack brackets
Data Domain systems are installed into racks using the rack bracket hardware.
Bracket hardware
The rack-mounting kit is compatible with racks that have front-to-rear post spacing
between 18 inches and 36 inches. The kit will fit the following types of mounting holes:
l7.1 mm round holes
l.375 inch / 9.2 mm square holes
lM5, M6, 12-24, and 10-32 threaded holes
The kit includes the following items:
lTwo bracket assemblies, one marked for the left (L) side and one marked for the right
(R) side of the rack.
Figure 10 Bracket assembly
1. Front.
2. Back.
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Figure 11 Bracket assembly adapter screws and orientation marking
1. Adapter screws.
2. “L” for left side.
lGap filler (2)
Figure 12 Gap filler
lAssorted screws.
lOne multipurpose screwdriver.
Install the brackets onto the rack
Before you begin
Note
lDo not hold the bracket assembly in a vertical position as the parts may separate.
lThe Data Domain system is two rack units (RU) tall. Make sure the location in the rack
fits the product.
Procedure
1. If your rack contains round unthreaded or square holes, skip to the next step. If your
rack contains threaded holes, unscrew and remove the screw caps at both ends of
each bracket.
EMC Data Domain DD2500 System Installation and Setup Guide
Install the brackets onto the rack 13

Figure 13 Rear screw caps (for threaded hole racks)
Note
The rear guide pin is shown between the two screw caps.
1. Bracket screw caps.
Figure 14 Remove front screw caps
2. As needed, select the bracket marked right or left. Orientation assumes you are facing
the front of the rack. The rear of the bracket contains an adjustable piece.
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14 Installation and Setup Guide

Figure 15 Rack bracket
1. Front.
2. Back.
3. From the rear of the system, hold the bracket against the inside of the rack posts.
Align the rear guide pin and slide the bracket towards the front.
CAUTION
If the bracket is mounted in holes that are not vertically aligned from front to back,
the bracket may be damaged and mounting will not be secure.
4. Pull the adjustable sliding part of the bracket towards the front until it is close to, but
not touching, the front of the rack. The bracket adjusts to fit most racks.
5. Attach the bracket to the rear of the rack using the furnished screws. There are six
holes. Add screws to the second and fifth holes.
Note
If more convenient, you may attach the second bracket while still at the rear of the
rack.
6. If your rack contains threaded holes, add a gap filler to the front end of the bracket at
the front of the system. Otherwise, skip to the next step.
7. Attach the bracket (along with the gap filler, if applicable) to the front of the rack.
There are five holes in the front. Add a screw to the fourth hole. See the photo.
EMC Data Domain DD2500 System Installation and Setup Guide
Install the brackets onto the rack 15

Figure 16 Attach bracket to front of rack
1. Hole for top register pin on the system.
2. Hole for captive screw on the system.
3. Add a second, optional screw to secure the system.
4. Attach the rail to the rack using a provided screw.
5. Hole for bottom register pin on the system.
Note
The optional screw is used to secure the system to the rack if it is necessary to move
the rack.
8. Verify that the bracket is level.
9. Repeat the steps to attach the remaining bracket to the other side of the rack.
10.After installing both brackets, make sure that they are level with one another.
Install the system in the rack
CAUTION
This procedure requires two people or a mechanical lift.
Procedure
1. With the system in the front of the rack, orient the system correctly with the rack.
Carefully lift the system to engage the rack at the required height.
2. Align the rear of the chassis with the lip of each installed rack bracket.
3. Carefully slide the chassis all the way into the rack.
4. At the front, attach the system to each installed bracket using the two captive screws
on the front of the system.
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16 Installation and Setup Guide

Figure 17 Left captive screw
Install the cable management arm (CMA)
Procedure
1. Holding the CMA upright, slide the silver brackets on either side of the CMA over the
extension on the rear of each rack rail.
Figure 18 Installing the CMA
1. CMA bracket.
2. Blue plunger button.
3. Rear extension of the system rail.
EMC Data Domain DD2500 System Installation and Setup Guide
Install the cable management arm (CMA) 17

Figure 19 CMA bracket engaged with rear of rail
2. The blue-colored plunger button should click into place, locking the CMA bracket to
the rail.
3. To adjust the CMA position up or down, pull on the orange latches and pull up or
down on the arm as needed.
Figure 20 Adjusting the position of the CMA
4. Organize the cables as needed.
Figure 21 Cables organized on CMA
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18 Installation and Setup Guide

Install the bezel
Procedure
1. Depress the two handhold positions.
2. Push the bezel into place on the front of the chassis, making sure the handhold locks
click into place.
Figure 22 Front bezel
Note
lThe photo shows the bezel attached to a live system. The blue system power LED,
located above and to the right of the logo, shows through the bezel.
lThe bezel contains a lock and is shipped with a key. If desired, lock the bezel in place.
lPush on the two handhold positions to remove the bezel as needed.
Connect data cables
1. Enable data transfer Ethernet connectivity. Repeat for each connection.
a. If using 1 Gb copper Ethernet, attach a Cat 5e or Cat 6 copper Ethernet cable to an
RJ-45 Ethernet network port (start with ethMa and go up).
b. If using 1 Gb fiber Ethernet, use multimode fiber cables with LC connectors.
c. If using 10 Gb copper Ethernet with an SFP+ connector, use a qualified SFP+
copper cable.
d. If using 10 Gb fiber Ethernet, use MMF-850nm cables with LC duplex connectors.
e. For 10GBaseT connections, use Cat6a S-STP Ethernet cables.
2. Enable data transfer Fibre Channel (FC) connectivity. Repeat for each connection.
a. Attach a Fibre Channel fiber optical cable (LC connector) to an I/O module port on
the controller, and attach the other end (LC connector) to an FC switch or to an FC
port on your server.
Powering on the controller
1. Connect the power cables to each receptacle, and attach the retention clips. The
system immediately powers on when plugged in.
2. Ensure that each power supply is connected to a different power source. Note that:
lA new BBU may take up to three hours to charge to a sufficient level before the file
system is enabled.
EMC Data Domain DD2500 System Installation and Setup Guide
Install the bezel 19

lIf the battery is good, but the system will not boot, or if the battery is failing to
charge, contact EMC Data Domain Technical Support.
Enable administrative communication
Note
See the DD2500 back panel on page 7 for the locations of the onboard interfaces.
1. Connect an administrative console to the serial port on the back panel of the system.
2. Launch a terminal emulation program from your computer and configure the following
communication settings:
Setting Value
Baud rate 9600
Data bits 8
Stop bits 1
Parity None
Flow control None
Emulation VT-100
3. Log into the CLI as the sysadmin user.
localhost.localdomain login: sysadmin
Password: <system_serial_number>
4. Enter the default password, which is the system serial number (SSN). The SSN is on
the SSN pull-out tag at the top, left side of the back panel of the system, shown
below. See also Onboard interfaces and LEDs on page 9 for the location.
Figure 23 SSN pull-out tag
End User License Agreement (EULA)
The first time you log in to the system, the End User License Agreement (EULA) displays.
At the end of the EULA, you are prompted for acceptance:
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20 Installation and Setup Guide