EMC2 VNX5500 User manual

EMC®VNX™
VNX5500™File
Installation Guide
P/N 300-012-926
REV 05

EMC VNX5500 File Installation Guide 2
Copyright © 2012 EMC Corporation. All rights reserved. Published in the USA.
Published October, 2012
EMC believes the information in this publication is accurate as of its publication date. The information is subject to change without
notice.
The information in this publication is provided as is. EMC Corporation makes no representations or warranties of any kind with respect
to the information in this publication, and specifically disclaims implied warranties of merchantability or fitness for a particular
purpose. Use, copying, and distribution of any EMC software described in this publication requires an applicable software license.
EMC2, EMC, and the EMC logo are registered trademarks or trademarks of EMC Corporation in the United States and other countries.
All other trademarks used herein are the property of their respective owners.
For the most up-to-date regulatory document for your product line, go to EMC Online Support (https://support.emc.com).
This space is for the label on the front of Control Station 0 and Control Station 1.
VNX-000411

EMC VNX5500 File Installation Guide 3
CONTENTS
Introduction
Audience.................................................................................................................... 5
Shipping Methods...................................................................................................... 5
Overview of installing in an EMC cabinet .............................................................. 5
Overview of installing in a customer cabinet......................................................... 6
Prepare your system
Before you begin........................................................................................................ 7
Site requirements................................................................................................. 8
Unpack your system
Unpacking the shipping boxes ................................................................................... 9
Removing mini-rack components.............................................................................. 11
Assemble components in your cabinet
Installing rails .......................................................................................................... 15
Installing components.............................................................................................. 16
Installing the standby power supply ................................................................... 18
Installing disk processor enclosure .................................................................... 19
Installing Control Stations and extension cables ................................................ 22
Installing blade enclosure 0 ............................................................................... 24
Installing optional blade enclosure 1.................................................................. 25
Cable your system
Cabling Control Station, modem, and public LAN...................................................... 27
Cabling CS0 ....................................................................................................... 27
Cabling CS1 (optional) ....................................................................................... 30
Cable storage processors and blades ....................................................................... 33
Cabling storage processor A (SP A)..................................................................... 33
Cabling storage processor B (SP B)..................................................................... 35
Cabling SPs to the blade management modules ....................................................... 37
Cabling for one blade enclosure ......................................................................... 37
Cabling for two blade enclosures........................................................................ 38
Cabling the standby power supply to SP serial port .................................................. 40
Power up
Before you power up ................................................................................................ 41
Connecting or verifying power cables ....................................................................... 41
Verifying system status ............................................................................................ 43
Add additional storage
Disk-array enclosure types ....................................................................................... 47
Assembling the DAEs ............................................................................................... 48
Install the DAE rails ............................................................................................ 49

4 EMC VNX5500 File Installation Guide
Install the DAE.................................................................................................... 51
Connect SAS DPE and DAE cables....................................................................... 52
Power up the DAE..................................................................................................... 54
Verify DAE Status...................................................................................................... 56
Verify 3U, 15 3.5'' drive DAE status..................................................................... 56
Verify 2U, 25 2.5'' drive DAE status..................................................................... 57
Set up
Connect a management station................................................................................ 59
Initialize your storage system ................................................................................... 59
Downloading ESRS documentation..................................................................... 60
Downloading ESRS IP Client ............................................................................... 60
Update the storage system software and register your system .................................. 60
Downloading USM documentation ..................................................................... 61
Downloading Unisphere Service Manager........................................................... 61
Downloading the latest the VNX operating environment software ....................... 61
Registering your system with your service provider ............................................. 61
Check system health ................................................................................................ 61
Configure servers for VNX systems ........................................................................... 62
Attach bezels ........................................................................................................... 62
Planning Worksheets
VNX File configuration worksheet ............................................................................. 65
ESRS worksheet ....................................................................................................... 68

Introduction 5
Introduction
Audience
Although your VNX system is customer installable, EMC recommends that the installation be
performed by someone who has a general background in information technology. While prior
training is not required, customers who successfully installed this product were trained as either:
◆EMC Proven Professionals
◆Microsoft Certified Technology Specialists
◆Cisco Certified Network Associates
◆CompTIA A+ certified technicians
Your service provider offers a variety of installation and implementation services designed to
assist you in putting your VNX system into production as quickly and efficiently as possible.
Contact your sales representative to take advantage of these service offerings.
Shipping Methods
There are two ways in which the product is packed and shipped to you. It will be shipped
completely-installed and cabled in an EMC cabinet or it will be shipped in multiple boxes for
installation into a customer-provided cabinet.
Overview of installing in an EMC cabinet
If your system was shipped in an EMC cabinet, the installation process involves the following
steps:
1. Read and complete the prerequisite tasks as described in “Before you begin” on page 7.
2. Unpack the shipping boxes and verify the shipping contents from the packing instructions on
the outside of the box as described in “Unpack your system” on page 9.
3. Verify cabling and connect the system to your network as described in “Cable your system” on
page 27.
4. Power up your system and verify that the system powered up correctly by checking the LEDs of
the Control Stations, blade enclosures, storage processors, standby power supply, and
disk-array enclosures as described in “Power up” on page 41.
5. Complete the tasks listed in “Set up” on page 59.

6 EMC VNX5500 File Installation Guide
Overview of installing in a customer cabinet
If your system was shipped in a mini-rack:
1. Read and complete the prerequisite tasks listed in “Before you begin” on page 7.
2. Unpack the shipping boxes and verify the shipping contents as described in “Unpack your
system” on page 9.
3. Remove the mini-rack contents as described in “Removing mini-rack components” on
page 11.
4. Assemble the components as described in “Assemble components in your cabinet” on
page 15 in your cabinet by first installing the rails and then installing each system component.
5. Cable your system as described in “Cable your system” on page 27.
6. Power up your system by connecting power cables, and then verify that the system powered
up correctly by checking the LEDs of the components as described in “Power up” on page 41.
7. Optionally, you can add a disk-array enclosure (DAE), power it up, and then verify that the DAE
was powered up correctly by checking the DAE LED status as described in “Add additional
storage” on page 47.
8. Complete the tasks listed in “Set up” on page 59.

Prepare your system 7
Prepare your system
Use the Before you begin checklist to help you determine what you need to install for your system.
Before you begin
Table 1 Before you begin checklist
Complete Task Comments
❏1. Set up product support
account.
If you do not already have a Product Support account, go to
https://Support.EMC.com to set one up immediately.
You will need a support account for access to the latest documentation
and troubleshooting information, online chat, installation and
maintenance videos, utilities and wizards.
❏2. Complete the VNX File
Planning worksheet and
ESRS worksheet.
The worksheets are provided at the end of the document. To download
additional worksheets:
•Gotohttps://Support.EMC.com and search for VNX File Planning
Worksheets.
❏3. Prepare site For resource requirements, go to Table 2 on page 8.
❏4. Download additional VNX
installation
documentation (when
appropriate).
EMC provides additional documentation for installation of certain VNX
systems, including:
• DC-power (Telco) systems
• NEBS systems
• Dense-rack systems
To download this documentation:
Go to https://Support.EMC.com. Select VNX Series > Documentation.
❏5. Download VNX
documentation (optional)
• If you are unfamiliar with the VNX system architecture, download and
review the
VNX5500 Hardware Information Guide before you begin the
installation.
Go to https://Support.EMC.com. Select VNX Series > Documentation >
VNX5500 > Manuals and Guides > VNX5500 Hardware Information
Guide.
• If you want to generate documentation specific for your system
configuration to configure servers, update software, or add and
replace hardware, go to https://mydocs.emc.com.

8 EMC VNX5500 File Installation Guide
Site requirements
Table 2 Resource requirements
Resource Requirement
Power AC: For high availability, at least two 110 or 240 V AC circuits are required.
or
DC: See the requirements in
DC-Powered VNX Series Enclosures Installation and Operation
Guide.
Network One or two 1-Gigabit Ethernet management connections (depending on 1 or 2 Control
Stations) and two customer-supplied CAT5e or better cables.
Space Cabinet vertical space:
• 3U for disk processor enclosure (DPE)
• 1U for the standby power supply (SPS)
• 1U for each Control Station (CS)
• 2U for each blade enclosure (BE)
• For each optional DAE, either 2U or 3U
Tools Slotted- or Phillips-head screwdriver
Management Station A Windows-based computer to run the initialization, maintenance, and management tools
with:
• Minimum screen resolution of 1280 x 800
• At least 500 MB of free space
• Connection on same LAN subnet as your VNX5500 system
• DNS/NTP server network connection to the VNX5500 and the management host
• Windows Domain Controller recommended
• SMTP server network connection to the VNX5500 and the management host
•JRE*
• Browser * (Internet Explorer or Mozilla Firefox)
*Supported versions are listed in the release notes.
Network information The management port and login information in the Planning Worksheets of this install guide.
This information includes:
• A static IP address for each storage processor in the system (for example,
http://123.45.6.7)
• The IPv6 global prefix and gateway for each SP if your network supports the IPv6 Internet
Protocol and you want to manually configure IPv6 for the management ports
• The subnet mask of the LAN to which the system is connected
• The default gateway address of the LAN to which the system is connected

Unpack your system 9
Unpack your system
Unpacking the shipping boxes
You might have received your system already racked and cabled in an EMC cabinet or in a
mini-rack to be unpacked and installed into your own cabinet.
If your system was shipped fully assembled and cabled in an EMC cabinet:
1. Follow the unpacking instructions on the outside of the box.
2. Skip all sections up to “Cable your system” on page 27 of this installation guide. In “Cable
your system” on page 27 verify your cabling.
If your system was shipped in a mini rack:
1. Verify that you have received all of the system’s components, including cables and bezels.
Table 3 lists the shipping contents.
Table 3 Example shipping contents
Components Accessories
❏One or two blade enclosures • Mounting screws
• Bezels and bezel keys
• Management cables
• Power cables
•Fibrecables
❏One or two Control Stations (CSs) • Mounting screws
• Bezels and bezel keys
•Extensioncables
•IPMIcable
Note: IPMI cable is only available with a second CS.
• Management cable
•Powercable
❏Disk processor enclosure (DPE) • Mounting screws
• Bezel and bezel keys
•Powercable
❏Standby power supply (SPS) • Mounting screws
• Bezel
• Management cable
•Powercable

10 EMC VNX5500 File Installation Guide
For damaged or missing components, notify your Sales associate immediately for replacements.
2. Start the unpacking and assembling process with “Removing mini-rack components” on
page 11.
Note: Ensure that you have the latest version of the install guide and any other associated documentation.
To download the most recent version of the installation guide, go to https://mydocs.emc.com/VNX/ and
select Install VNX.
❏Cable label kit Cable labels for SAS cables to DAEs
❏Ganged rails All the ganged rails from the mini-rack
❏Documentation Documentation kit, including
• This installation guide
• Environmental compliance information and
notices
• Right-to-Use (RTU) notices, as appropriate to the
system
Table 3 Example shipping contents (continued)
Components Accessories

Removing mini-rack components 11
Removing mini-rack components
To remove the mini-rack components:
1. Remove the Control Station information label from the front of CS0 and attach it to the inside
cover of this manual. If you have a second optional Control Station (CS1), remove this Control
Station information label and attach it to the inside cover of this manual.
2. Remove only the screws (colored yellow in Figure 1) holding the components in the mini-rack.
The yellow colored arrows in Figure 1 point you to which screws to remove.
3. Retain these removed screws for later assembly of the components into a site rack.
Figure 1 Mini-rack components
SAS SAS SAS SAS SAS SAS SAS SAS SAS SAS SAS SAS SAS SAS SAS
Will Make the Array Unusable
Caution: Array Software on drives 0-3. Removing or relocating them
AC AC AC AC
B
PS B0 PS B1
CPU B
DVD
Control Station 1
DVD
Control Station 0
B
PS B0 PS B1
CPU B
AC AC AC AC
B
PS B0 PS B1
CPU B
PS A0 PS A1
CPU A
A
Blade Enclosure 1
Remove Prior to powering up equipment
046-003-752_A01
Front
7Disk processor enclosure
6Control Station 0
5 Control Station 1 (optional)
3 Blade enclosure 0
4
9Standby power supply
8Disk processor enclosure
Mini-rack
1 Blade enclosure 1 (optional)
2
PS A0 PS A1
CPU A
A
VNX-000244

12 EMC VNX5500 File Installation Guide

Some of the components in the mini-rack are heavy and may require two people. If needed, use
an appropriate lifting device (mechanical lift).

These components are not interchangeable. Ensure that you install the components in the
following order: SPS, DPE, CS0, CS1 (optional), blade enclosure 0, and blade enclosure 1
(optional). Otherwise, your storage system will not operate properly.
4. Starting from the top of the mini-rack, carefully slide the components out of the mini-rack and
stack them in the reverse order of how they will be placed in your cabinet as shown in Figure 2.
Be sure to place the first removed component on an antistatic floor or workbench pads.
Figure 2 Removed mini-rack components
5. If blade enclosure 1 was included in the mini-rack, unscrew and remove the 2U adjustable
rails separately.
6. Unscrew all front and rear screws and remove the 8U ganged rails from the mini-rack as shown
in Figure 3 on page 13.
7. Retain all the removed rails and screws for later assembly of the rails into a site rack.
Blade enclosure 1
AA
ACACACACACACACAC
B
Will Make the Array Unusable
Caution: Array Software on drives 0-4. Removing or relocating them
Control Station 0
DVD
DVD
Control Station 1
Standby power supply
Disk processor enclosure
Blade enclosure 0
A
ACACAC AC
B
1 Standby power supply
2Disk processor
enclosure
5Blade enclosure 0
3 Control Station 0
4Control Station 1
(optional)
Front
VNX-000758
Blade Enclosure 1
RemovePrior to powering up equipment
046-003-752_A01
6Blade enclosure 1
(optional)

Removing mini-rack components 13
Figure 3 Removing ganged rails
Remove 2 screws
each side.
Front
Alignment pins
Maximum
rail extension
VNX-000150

14 EMC VNX5500 File Installation Guide

Assemble components in your cabinet 15
Assemble components in your cabinet
Installing rails
1. Slide the 8U ganged rail into the appropriate location in the site rack (for space considerations
find the lowest available space) as shown in Figure 4.
2. Insert the alignment pins into the holes in the back of the rack. The rails must be level front to
back and with the companion rail left to right.
3. Install the screws to hold the ganged rail in place.
Note: These screws were previously removed from the mini-rack that held the ganged rails in
the mini-rack.
Wait until all screws are in place before you tighten the screws.
4. Optional, if you have a second blade enclosure, install the 2U rails immediately above the
ganged rails.
Figure 4 Installing rails
Maximum
rail extension
VNX-000183
Front

16 EMC VNX5500 File Installation Guide
Installing components

Some of the components are heavy and may require two people. If needed, use an appropriate
lifting device (mechanical lift).
The components to install include:
◆Standby power supply
◆Disk processor enclosure
◆One or more Control Stations
◆One or more blade enclosures
Figure 5 shows an example of the front view of the VNX5500 components. Figure 6 on page 17
shows an example of the rear view of the VNX5500 components.
The
VNX5500 Hardware Information Guide provides more detail about each of these components.
Figure 5 Front view of VNX5500 File
DVD
Control Station 1
DVD
Control Station 0
Will Make the Array Unusable
Caution: Array Software on drives 0-3. Removing or relocating them
Standby power supply
Disk processor
enclosure
Control Station 0
Control Station 1
(optional)
Blade enclosure 0
Blade enclosure 1
(optional)
AC AC AC AC
B
PS B0 PS B1
CPU B
PS A0 PS A1
CPU A
A
Blade Enclosure 1
Remove Prior to powering up equipment
046-003-752_A01
B
PS B0 PS B1
CPU B
AC AC AC AC
PS A0 PS A1
CPU A
A
VNX-000245

Installing components 17
Figure 6 Rear view of VNX5500 File
Power
Power
Switch
Power
Power
Switch
0123
X4
2345
6Gb
SAS
8Gb
bre 1
0 X4
6Gb SAS
A
X4
2345
6Gb
SAS
8Gb
bre 1
0 X4
6Gb SAS
B
ACS
Serial Console
MODEM plug
VGA socket
BMGMT
ACS
Serial Console
MODEM plug
VGA socket
B
MGMT
OptionalOptional
Control Station
0123
TAG
Standby power supply
Control Station 1
(optional)
Blade enclosure 0
15 or 25 disk
Disk processor
enclosure
Control Station 0
0123
0123
OptionalOptional
Blade enclosure
Blade enclosure 1
(optional)
VNX-000246

18 EMC VNX5500 File Installation Guide
Installing the standby power supply
1. Slide the SPS enclosure into the cabinet rails at the bottom of the rack as shown in Figure 7.
Ensure that the enclosure is fully in the cabinet. The rail stops in the back will seat into the
back of the enclosure at the correct depth, and the front of the enclosure will be flush with the
cabinet face.
2. Attach, but do not tighten, the bezel brackets by inserting the screws through the brackets,
the SPS component, the cabinet rail and then into the gang rail.
3. Do not tighten the screws completely until all of the components are in place.
Figure 7 Installing the standby power supply
Standby power
supply enclosure
Front
SPS bezel bracket
The indentation is
toward the inside of
the rack.
VNX-000195

Installing components 19
Installing disk processor enclosure
There are two types of disk processor enclosures (DPEs). Your disk processor enclosure can be
either a 3U, 25 2.5” drive DPE or a 3U, 15 3.5” drive DPE as shown in Figure 8. It goes into the
next available space in the ganged rails.
Figure 8 Types of DPEs
3U, 15 3.5” drive Disk processor enclosure front
1 X4
2345
6Gb
SAS
8Gb
bre
0 X4
6Gb SAS
A
2345
6Gb
SAS
8Gb
bre
0 X4
6Gb SAS
B
SP B SP A
1 X4
24
3U, 25 2.5” drive Disk processor enclosure front
0
12345678910 11 12 13 14 15 16 17 18 19 20 21 22 23 24
0
3U, Disk processor enclosure rear
014
VNX-000188

20 EMC VNX5500 File Installation Guide
1. Look for the Product ID/SN on the product serial number tag (PSNT) located at the back of the
DPE as shown in Figure 9.
2. Record this number. You will use this number when you register the product during system
setup as described in “Set up” on page 59.
IMPORTANT
Be careful when you slide the enclosure into the rails. The PSNT tag on the corner of the enclosure
as shown in Figure 9 can inadvertently become jammed, be cut off, or block the enclosure
seating.
Figure 9 The location of the PSNT tag on the rear of the 3U DPE
3. Slide the disk processor enclosure (DPE) into the slot above the SPS as shown in Figure 10 on
page 21. Ensure the enclosure is fully in the cabinet. The rail stops in the back will seat into
the back of the enclosure at the correct depth, and the front of the enclosure will be flush with
the cabinet face.
4. Working in a diagonal pattern bottom left and top right, bottom right and top left, attach, but
do not tighten, the component by inserting the four screws through the DPE, the cabinet rail
and into the gang rail as shown in Figure 10 on page 21.
1 X4
2345
6Gb
SAS
8Gb
bre
0 X4
6Gb SAS
A
2345
6Gb
SAS
8Gb
bre
0 X4
6Gb SAS
B
1 X4
VNX-000686
PSNT