Endress+Hauser Proline Promag W 400 HART User manual

Products Solutions Services
Operating Instructions
Proline Promag W 400
HART
Electromagnetic flowmeter
BA01063D/06/EN/05.16
71340677
Valid as of version
02.00.zz (Device firmware)

Proline Promag W 400 HART
2 Endress+Hauser
• Make sure the document is stored in a safe place such that it is always available when
working on or with the device.
• To avoid danger to individuals or the facility, read the "Basic safety instructions" section
carefully, as well as all other safety instructions in the document that are specific to
working procedures.
• The manufacturer reserves the right to modify technical data without prior notice. Your
Endress+Hauser Sales Center will supply you with current information and updates to
these instructions.

Proline Promag W 400 HART Table of contents
Endress+Hauser 3
Table of contents
1 Document information .............. 6
1.1 Document function ..................... 6
1.2 Symbols used .......................... 6
1.2.1 Safety symbols .................. 6
1.2.2 Electrical symbols ................ 6
1.2.3 Tool symbols .................... 7
1.2.4 Symbols for certain types of
information .................... 7
1.2.5 Symbols in graphics ............... 7
1.3 Documentation ........................ 8
1.3.1 Standard documentation ........... 8
1.3.2 Supplementary device-dependent
documentation .................. 8
1.4 Registered trademarks ................... 8
2 Basic safety instructions ............ 9
2.1 Requirements for the personnel ............ 9
2.2 Designated use ........................ 9
2.3 Workplace safety ...................... 10
2.4 Operational safety ..................... 10
2.5 Product safety ........................ 10
2.6 IT security ........................... 11
2.7 Device-specific IT security ................ 11
2.7.1 Protecting access via hardware write
protection ..................... 11
2.7.2 Protecting access via a password .... 11
2.7.3 Access via fieldbus ............... 12
2.7.4 Access via Web server ............ 12
3 Product description ................ 13
3.1 Product design ........................ 13
4 Incoming acceptance and product
identification ..................... 14
4.1 Incoming acceptance ................... 14
4.2 Product identification ................... 14
4.2.1 Transmitter nameplate ........... 15
4.2.2 Sensor nameplate ............... 16
4.2.3 Symbols on measuring device ...... 17
5 Storage and transport ............. 18
5.1 Storage conditions ..................... 18
5.2 Transporting the product ................ 18
5.2.1 Measuring devices without lifting
lugs ......................... 18
5.2.2 Measuring devices with lifting lugs .. 19
5.2.3 Transporting with a fork lift ........ 19
5.3 Packaging disposal ..................... 19
6 Installation ....................... 20
6.1 Installation conditions .................. 20
6.1.1 Mounting position ............... 20
6.1.2 Requirements from environment and
process ....................... 23
6.1.3 Special mounting instructions ...... 25
6.2 Mounting the measuring device ........... 26
6.2.1 Required tools .................. 26
6.2.2 Preparing the measuring device ..... 26
6.2.3 Mounting the sensor ............. 26
6.2.4 Mounting the transmitter of the
remote version ................. 32
6.2.5 Turning the transmitter housing .... 34
6.2.6 Turning the display module ........ 36
6.3 Post-installation check .................. 37
7 Electrical connection .............. 38
7.1 Connection conditions .................. 38
7.1.1 Requirements for connecting cable ... 38
7.1.2 Required tools .................. 40
7.1.3 Terminal assignment ............. 40
7.1.4 Shielding and grounding .......... 41
7.1.5 Requirements for the supply unit .... 41
7.1.6 Preparing the measuring device ..... 41
7.1.7 Preparing the connecting cable for
the remote version .............. 42
7.2 Connecting the measuring device .......... 43
7.2.1 Connecting the remote version ..... 43
7.2.2 Connecting the transmitter ........ 45
7.2.3 Ensure potential equalization ...... 46
7.3 Special connection instructions ............ 49
7.3.1 Connection examples ............. 49
7.4 Ensuring the degree of protection .......... 51
7.4.1 Degree of protection IP66/67, Type
4X enclosure ................... 51
7.4.2 Degree of protection IP68, Type 6P
enclosure, with "Cust-potted" option .. 51
7.5 Post-connection check .................. 51
8 Operation options ................. 53
8.1 Overview of operation options ............ 53
8.2 Structure and function of the operating
menu .............................. 54
8.2.1 Structure of the operating menu .... 54
8.2.2 Operating philosophy ............ 55
8.3 Access to the operating menu via the local
display ............................. 56
8.3.1 Operational display .............. 56
8.3.2 Navigation view ................ 58
8.3.3 Editing view ................... 60
8.3.4 Operating elements .............. 61
8.3.5 Opening the context menu ......... 62
8.3.6 Navigating and selecting from list ... 64
8.3.7 Calling the parameter directly ...... 64

Table of contents Proline Promag W 400 HART
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8.3.8 Calling up help text .............. 65
8.3.9 Changing the parameters ......... 66
8.3.10 User roles and related access
authorization .................. 67
8.3.11 Disabling write protection via access
code ......................... 67
8.3.12 Enabling and disabling the keypad
lock ......................... 67
8.4 Access to the operating menu via the Web
browser ............................. 68
8.4.1 Function range ................. 68
8.4.2 Prerequisites ................... 68
8.4.3 Establishing a connection ......... 70
8.4.4 Logging on .................... 71
8.4.5 User interface .................. 72
8.4.6 Disabling the Web server .......... 73
8.4.7 Logging out .................... 73
8.5 Access to the operating menu via the
operating tool ........................ 73
8.5.1 Connecting the operating tool ...... 74
8.5.2 Field Xpert SFX350, SFX370 ....... 75
8.5.3 FieldCare ..................... 76
8.5.4 DeviceCare .................... 77
8.5.5 AMS Device Manager ............ 77
8.5.6 SIMATIC PDM .................. 78
8.5.7 Field Communicator 475 .......... 78
9 System integration ................ 79
9.1 Overview of device description files ......... 79
9.1.1 Current version data for the device ... 79
9.1.2 Operating tools ................. 79
9.2 Measured variables via HART protocol ...... 79
9.3 Other settings ........................ 81
10 Commissioning .................... 83
10.1 Function check ....................... 83
10.2 Switching on the measuring device ......... 83
10.3 Setting the operating language ............ 83
10.4 Configuring the measuring device .......... 83
10.4.1 Defining the tag name ............ 84
10.4.2 Setting the system units .......... 85
10.4.3 Configuring the status input ....... 86
10.4.4 Configuring the current output ..... 88
10.4.5 Configuring the pulse/frequency/
switch output .................. 89
10.4.6 Configuring the local display ....... 95
10.4.7 Configuring the output
conditioning ................... 96
10.4.8 Configuring the low flow cut off ..... 98
10.4.9 Configuring empty pipe detection .. 100
10.5 Advanced settings .................... 101
10.5.1 Carrying out a sensor adjustment ... 102
10.5.2 Configuring the totalizer ......... 102
10.5.3 Carrying out additional display
configurations ................. 104
10.5.4 Performing electrode cleaning ..... 107
10.5.5 WLAN configuration ............ 107
10.5.6 Using parameters for device
administration ................ 108
10.6 Simulation .......................... 110
10.7 Protecting settings from unauthorized
access ............................. 112
10.7.1 Write protection via access code ... 112
10.7.2 Write protection via write protection
switch ....................... 113
11 Operation ....................... 115
11.1 Reading the device locking status ......... 115
11.2 Adjusting the operating language ......... 115
11.3 Configuring the display ................ 115
11.4 Reading measured values ............... 115
11.4.1 Process variables ............... 116
11.4.2 "Totalizer" submenu ............. 117
11.4.3 Input values .................. 117
11.4.4 Output values ................. 118
11.5 Adapting the measuring device to the process
conditions .......................... 118
11.6 Performing a totalizer reset ............. 119
11.6.1 Function scope of the "Control
Totalizer" parameter ............ 119
11.6.2 Function scope of the "Reset all
totalizers" parameter ............ 120
11.7 Showing data logging ................. 120
12 Diagnostics and troubleshooting .. 122
12.1 General troubleshooting ................ 122
12.2 Diagnostic information via light emitting
diodes ............................. 124
12.2.1 Transmitter ................... 124
12.3 Diagnostic information on local display ..... 125
12.3.1 Diagnostic message ............. 125
12.3.2 Calling up remedial measures ..... 127
12.4 Diagnostic information in the Web browser .127
12.4.1 Diagnostic options .............. 127
12.4.2 Calling up remedy information .... 128
12.5 Diagnostic information in DeviceCare or
FieldCare ........................... 129
12.5.1 Diagnostic options .............. 129
12.5.2 Calling up remedy information .... 130
12.6 Adapting the diagnostic information ...... 130
12.6.1 Adapting the diagnostic behavior ... 130
12.6.2 Adapting the status signal ........ 130
12.7 Overview of diagnostic information ....... 131
12.8 Pending diagnostic events .............. 134
12.9 Diagnostic list ....................... 135
12.10 Event logbook ....................... 135
12.10.1 Event history .................. 135
12.10.2 Filtering the event logbook ....... 136
12.10.3 Overview of information events .... 136
12.11 Resetting the measuring device .......... 138
12.11.1 Function scope of the "Device reset"
parameter .................... 138
12.12 Device information ................... 138
12.13 Firmware history ..................... 140

Proline Promag W 400 HART Table of contents
Endress+Hauser 5
13 Maintenance .................... 141
13.1 Maintenance tasks .................... 141
13.1.1 Exterior cleaning ............... 141
13.1.2 Interior cleaning ............... 141
13.1.3 Replacing seals ................ 141
13.2 Measuring and test equipment ........... 141
13.3 Endress+Hauser services ............... 141
14 Repairs .......................... 142
14.1 General notes ....................... 142
14.1.1 Repair and conversion concept ..... 142
14.1.2 Notes for repair and conversion .... 142
14.2 Spare parts ......................... 142
14.3 Endress+Hauser services ............... 142
14.4 Return ............................. 142
14.5 Disposal ........................... 143
14.5.1 Removing the measuring device .... 143
14.5.2 Disposing of the measuring device .. 143
15 Accessories ...................... 144
15.1 Device-specific accessories .............. 144
15.1.1 For the transmitter ............. 144
15.1.2 For the sensor ................. 144
15.2 Communication-specific accessories ....... 144
15.3 Service-specific accessories .............. 145
15.4 System components ................... 146
16 Technical data ................... 147
16.1 Application ......................... 147
16.2 Function and system design ............. 147
16.3 Input .............................. 147
16.4 Output ............................ 151
16.5 Power supply ........................ 154
16.6 Performance characteristics ............. 155
16.7 Installation ......................... 157
16.8 Environment ........................ 158
16.9 Process ............................ 159
16.10 Mechanical construction ............... 161
16.11 Operability ......................... 184
16.12 Certificates and approvals .............. 188
16.13 Application packages .................. 189
16.14 Accessories ......................... 190
16.15 Supplementary documentation ........... 190
Index ................................. 192

Document information Proline Promag W 400 HART
6 Endress+Hauser
1 Document information
1.1 Document function
These Operating Instructions contain all the information that is required in various phases
of the life cycle of the device: from product identification, incoming acceptance and
storage, to mounting, connection, operation and commissioning through to
troubleshooting, maintenance and disposal.
1.2 Symbols used
1.2.1 Safety symbols
Symbol Meaning
DANGER
DANGER!
This symbol alerts you to a dangerous situation. Failure to avoid this situation will
result in serious or fatal injury.
WARNING
WARNING!
This symbol alerts you to a dangerous situation. Failure to avoid this situation can
result in serious or fatal injury.
CAUTION
CAUTION!
This symbol alerts you to a dangerous situation. Failure to avoid this situation can
result in minor or medium injury.
NOTICE
NOTE!
This symbol contains information on procedures and other facts which do not result in
personal injury.
1.2.2 Electrical symbols
Symbol Meaning
Direct current
Alternating current
Direct current and alternating current
Ground connection
A grounded terminal which, as far as the operator is concerned, is grounded via a
grounding system.
Protective ground connection
A terminal which must be connected to ground prior to establishing any other
connections.
Equipotential connection
A connection that has to be connected to the plant grounding system: This may be a
potential equalization line or a star grounding system depending on national or
company codes of practice.

Proline Promag W 400 HART Document information
Endress+Hauser 7
1.2.3 Tool symbols
Symbol Meaning
Torx screwdriver
Phillips head screwdriver
Open-ended wrench
1.2.4 Symbols for certain types of information
Symbol Meaning
Permitted
Procedures, processes or actions that are permitted.
Preferred
Procedures, processes or actions that are preferred.
Forbidden
Procedures, processes or actions that are forbidden.
Tip
Indicates additional information.
Reference to documentation
A
Reference to page
Reference to graphic
Notice or individual step to be observed
1.
,
2.
,
3.
… Series of steps
Result of a step
Help in the event of a problem
Visual inspection
1.2.5 Symbols in graphics
Symbol Meaning
1, 2, 3,... Item numbers
1.
,
2.
,
3.
… Series of steps
A, B, C, ... Views
A-A, B-B, C-C, ... Sections
-
Hazardous area
.
Safe area (non-hazardous area)
Flow direction

Document information Proline Promag W 400 HART
8 Endress+Hauser
1.3 Documentation
For an overview of the scope of the associated Technical Documentation, refer to the
following:
• The W@M Device Viewer : Enter the serial number from the nameplate
(www.endress.com/deviceviewer)
• The Endress+Hauser Operations App: Enter the serial number from the nameplate
or scan the 2-D matrix code (QR code) on the nameplate.
For a detailed list of the individual documents along with the documentation code
→  190
1.3.1 Standard documentation
Document type Purpose and content of the document
Technical Information Planning aid for your device
The document contains all the technical data on the device and provides
an overview of the accessories and other products that can be ordered for
the device.
Sensor Brief Operating Instructions Guides you quickly to the 1st measured value - Part 1
The Sensor Brief Operating Instructions are aimed at specialists with
responsibility for installing the measuring device.
• Incoming acceptance and product identification
• Storage and transport
• Installation
Transmitter Brief Operating
Instructions
Guides you quickly to the 1st measured value - Part 2
The Transmitter Brief Operating Instructions are aimed at specialists with
responsibility for commissioning, configuring and parameterizing the
measuring device (until the first measured value).
• Product description
• Installation
• Electrical connection
• Operation options
• System integration
• Commissioning
• Diagnostic information
Description of Device Parameters Reference for your parameters
The document provides a detailed explanation of each individual
parameter in the Expert operating menu. The description is aimed at
those who work with the device over the entire life cycle and perform
specific configurations.
1.3.2 Supplementary device-dependent documentation
Additional documents are supplied depending on the device version ordered: Always
comply strictly with the instructions in the supplementary documentation. The
supplementary documentation is an integral part of the device documentation.
1.4 Registered trademarks
HART®
Registered trademark of the FieldComm Group, Austin, Texas, USA
Microsoft®
Registered trademark of the Microsoft Corporation, Redmond, Washington, USA
Applicator®, FieldCare®, DeviceCare ®, Field XpertTM, HistoROM®, Heartbeat
TechnologyTM
Registered or registration-pending trademarks of the Endress+Hauser Group

Proline Promag W 400 HART Basic safety instructions
Endress+Hauser 9
2 Basic safety instructions
2.1 Requirements for the personnel
The personnel for installation, commissioning, diagnostics and maintenance must fulfill
the following requirements:
‣Trained, qualified specialists must have a relevant qualification for this specific function
and task.
‣Are authorized by the plant owner/operator.
‣Are familiar with federal/national regulations.
‣Before starting work, read and understand the instructions in the manual and
supplementary documentation as well as the certificates (depending on the
application).
‣Follow instructions and comply with basic conditions.
The operating personnel must fulfill the following requirements:
‣Are instructed and authorized according to the requirements of the task by the facility's
owner-operator.
‣Follow the instructions in this manual.
2.2 Designated use
Application and media
The measuring device described in these Brief Operating Instructions is intended only for
flow measurement of liquids with a minimum conductivity of 5 µS/cm.
Depending on the version ordered, the measuring device can also measure potentially
explosive, flammable, poisonous and oxidizing media.
Measuring devices for use in hazardous areas, in hygienic applications or where there is an
increased risk due to process pressure, are labeled accordingly on the nameplate.
To ensure that the measuring device remains in proper condition for the operation time:
‣Only use the measuring device in full compliance with the data on the nameplate and
the general conditions listed in the Operating Instructions and supplementary
documentation.
‣Based on the nameplate, check whether the ordered device is permitted for the
intended use in the hazardous area (e.g. explosion protection, pressure vessel safety).
‣Use the measuring device only for media to which the process-wetted materials are
sufficiently resistant.
‣If the measuring device is not operated at atmospheric temperature, compliance with
the relevant basic conditions specified in the associated device documentation is
absolutely essential: "Documentation" section.→  8.
‣Protect the measuring device permanently against corrosion from environmental
influences.
The measuring device is optionally tested in accordance with OIML R49: 2006 and
has an EC type-examination certificate according to Measuring Instruments Directive
2004/22/EC (MID) for service subject to legal metrological control ("custody transfer")
for cold water (Annex MI‐001).
The permitted fluid temperature in these applications is 0 to +50 °C (+32 to +122 °F).
Incorrect use
Non-designated use can compromise safety. The manufacturer is not liable for damage
caused by improper or non-designated use.

Basic safety instructions Proline Promag W 400 HART
10 Endress+Hauser
LWARNING
Danger of breakage due to corrosive or abrasive fluids!
‣Verify the compatibility of the process fluid with the sensor material.
‣Ensure the resistance of all fluid-wetted materials in the process.
‣Keep within the specified pressure and temperature range.
NOTICE
Verification for borderline cases:
‣For special fluids and fluids for cleaning, Endress+Hauser is glad to provide assistance
in verifying the corrosion resistance of fluid-wetted materials, but does not accept any
warranty or liability as minute changes in the temperature, concentration or level of
contamination in the process can alter the corrosion resistance properties.
Residual risks
LWARNING
The electronics and the medium may cause the surfaces to heat up. This presents a
burn hazard!
‣For elevated fluid temperatures, ensure protection against contact to prevent burns.
2.3 Workplace safety
For work on and with the device:
‣Wear the required personal protective equipment according to federal/national
regulations.
For welding work on the piping:
‣Do not ground the welding unit via the measuring device.
If working on and with the device with wet hands:
‣Due to the increased risk of electric shock, gloves must be worn.
2.4 Operational safety
Risk of injury.
‣Operate the device in proper technical condition and fail-safe condition only.
‣The operator is responsible for interference-free operation of the device.
Conversions to the device
Unauthorized modifications to the device are not permitted and can lead to unforeseeable
dangers.
‣If, despite this, modifications are required, consult with Endress+Hauser.
Repair
To ensure continued operational safety and reliability,
‣Carry out repairs on the device only if they are expressly permitted.
‣Observe federal/national regulations pertaining to repair of an electrical device.
‣Use original spare parts and accessories from Endress+Hauser only.
2.5 Product safety
This measuring device is designed in accordance with good engineering practice to meet
state-of-the-art safety requirements, has been tested, and left the factory in a condition in
which it is safe to operate.

Proline Promag W 400 HART Basic safety instructions
Endress+Hauser 11
It meets general safety standards and legal requirements. It also complies with the EU
directives listed in the device-specific EU Declaration of Conformity. Endress+Hauser
confirms this by affixing the CE mark to the device.
2.6 IT security
We only provide a warranty if the device is installed and used as described in the
Operating Instructions. The device is equipped with security mechanisms to protect it
against any inadvertent changes to the device settings.
IT security measures in line with operators' security standards and designed to provide
additional protection for the device and device data transfer must be implemented by the
operators themselves.
2.7 Device-specific IT security
The device offers a range of specific functions to support protective measures on the
operator's side. These functions can be configured by the user and guarantee greater in-
operation safety if used correctly. An overview of the most important functions is provided
in the following section.
2.7.1 Protecting access via hardware write protection
Write access to the device parameters via the local display or operating tool (e.g. FieldCare,
DeviceCare) can be disabled via a write protection switch (DIP switch on the motherboard).
When hardware write protection is enabled, only read access to the parameters is possible.
2.7.2 Protecting access via a password
Different passwords are available to protect write access to the device parameters or access
to the device via the WLAN interface.
• User-specific access code
Protect write access to the device parameters via the local display, Web browser or
operating tool (e.g. FieldCare, DeviceCare). Is equivalent to hardware write protection in
terms of functionality.
• WLAN passphrase
The network key protects a connection between an operating unit (e.g. notebook or
tablet) and the device via the WLAN interface which can be ordered as an option.
User-specific access code
Write access to the device parameters via the local display or operating tool (e.g. FieldCare,
DeviceCare) can be protected by the modifiable, user-specific access code (→  112).
When the device is delivered, the device does not have an access code and is equivalent to
0000 (open).
WLAN passphrase
A connection between an operating unit (e.g. notebook or tablet) and the device via the
WLAN interface (→  74) which can be ordered as an option is protected by the
network key. The WLAN authentication of the network key complies with the IEEE 802.11
standard.
When the device is delivered, the network key is pre-defined depending on the device. It
can be changed via the WLAN settings submenu in the WLAN passphrase parameter
(→  108).

Basic safety instructions Proline Promag W 400 HART
12 Endress+Hauser
General notes on the use of passwords
• The access code and network key supplied with the device should be changed during
commissioning.
• Follow the general rules for generating a secure password when defining and managing
the access code or network key.
• The user is responsible for the management and careful handling of the access code and
network key.
• For information on configuring the access code or on what to do if you lose the
password, see the "Write protection via access code" section →  112
2.7.3 Access via fieldbus
When communicating via fieldbus, access to the device parameters can be restricted to
"Read only" access. The option can be changed in the Fieldbus writing access parameter.
This does not affect cyclic measured value transmission to the higher-order system, which
is always guaranteed.
For detailed information, see the "Description of Device Parameters" document
pertaining to the device →  191
2.7.4 Access via Web server
The device can be operated and configured via a Web browser with the integrated Web
server (). The connection is via the service interface (CDI-RJ45) or the WLAN interface.
The Web server is enabled when the device is delivered. The Web server can be disabled if
necessary (e.g. after commissioning) via the Web server functionality parameter.
The device and status information can be hidden on the login page. This prevents
unauthorized access to the information.
For detailed information, see the "Description of Device Parameters" document
pertaining to the device →  191

Proline Promag W 400 HART Product description
Endress+Hauser 13
3 Product description
The device consists of a transmitter and a sensor.
Two device versions are available:
• Compact version – transmitter and sensor form a mechanical unit.
• Remote version - transmitter and sensor are mounted in separate locations.
3.1 Product design
1
2
3
5
6
8
7
4
A0017218
 1 Important components of the compact version
1 Display module
2 Smart sensor electronics module
3 HistoROM DAT (plug-in memory)
4 Main electronics module
5 Terminals (screw terminals, some available as plug-in terminals) or fieldbus connectors
6 Transmitter housing, compact version
7 Cable glands
8 Sensor, compact version

Incoming acceptance and product identification Proline Promag W 400 HART
14 Endress+Hauser
4 Incoming acceptance and product
identification
4.1 Incoming acceptance
A0028673
1
2
1
2
Are the order codes on the
delivery note (1) and the
product sticker (2) identical?
A0028673
Are the goods undamaged?
A0028673
Order code:
Ser. no.:
Ext. ord. cd.:
ii
Date:
Do the nameplate data
match the ordering
information on the delivery
note?
A0028673
Is the CD-ROM with the
Technical Documentation
(depends on device version)
and documents present?
• If one of the conditions is not satisfied, contact your Endress+Hauser Sales Center.
• Depending on the device version, the CD-ROM might not be part of the delivery!
The Technical Documentation is available via the Internet or via the Endress+Hauser
Operations App, see the "Product identification" section →  15.
4.2 Product identification
The following options are available for identification of the measuring device:
• Nameplate specifications
• Order code with breakdown of the device features on the delivery note
• Enter serial numbers from nameplates in W@M Device Viewer
(www.endress.com/deviceviewer): All information about the measuring device is
displayed.
• Enter the serial number from the nameplates into the Endress+Hauser Operations App
or scan the 2-D matrix code (QR code) on the nameplate with the Endress+Hauser
Operations App: all the information for the measuring device is displayed.

Proline Promag W 400 HART Incoming acceptance and product identification
Endress+Hauser 15
For an overview of the scope of the associated Technical Documentation, refer to the
following:
• The chapters "Additional standard documentation on the device" →  8 and
"Supplementary device-dependent documentation" →  8
• The W@M Device Viewer: Enter the serial number from the nameplate
(www.endress.com/deviceviewer)
• The Endress+Hauser Operations App: Enter the serial number from the nameplate or
scan the 2-D matrix code (QR code) on the nameplate.
4.2.1 Transmitter nameplate
Order code:
i
Ext. ord. cd.:
Ser. no.:
Patents
i
Date:
1
2
3 4 5 6 7
8
9
10
111213
A0017346
 2 Example of a transmitter nameplate
1 Manufacturing location
2 Name of the transmitter
3 Order code
4 Serial number (ser. no.)
5 Extended order code (Ext. ord. cd.)
6 Permitted ambient temperature (Ta)
7 Firmware version (FW) and device revision (Dev.Rev.) from the factory
8 Degree of protection
9 Permitted temperature range for cable
10 2-D matrix code
11 Manufacturing date: year-month
12 CE mark, C-Tick
13 Electrical connection data, e.g. available inputs and outputs, supply voltage

Incoming acceptance and product identification Proline Promag W 400 HART
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4.2.2 Sensor nameplate
i
Patents
i
Material:
Tm:
Ext. ord. cd.:
Order Code:
Ser.No.:
Date:
21
3
4
5
6 7
8
9
10
11
13 12
14
15
A0032085
 3 Example of sensor nameplate
1 Name of the sensor
2 Manufacturing location
3 Order code
4 Serial number (ser. no.)
5 Extended order code (Ext. ord. cd.)
6 Nominal diameter of sensor
7 Test pressure of the sensor
8 Medium temperature range
9 Material of lining and electrodes
10 Degree of protection: e.g. IP, NEMA
11 Permitted ambient temperature (Ta)
12 2-D matrix code
13 CE mark, C-Tick
14 Flow direction
15 Manufacturing date: year-month
Order code
The measuring device is reordered using the order code.
Extended order code
• The device type (product root) and basic specifications (mandatory features) are
always listed.
• Of the optional specifications (optional features), only the safety and approval-
related specifications are listed (e.g. LA). If other optional specifications are also
ordered, these are indicated collectively using the # placeholder symbol (e.g. #LA#).
• If the ordered optional specifications do not include any safety and approval-related
specifications, they are indicated by the + placeholder symbol (e.g. XXXXXX-ABCDE
+).

Proline Promag W 400 HART Incoming acceptance and product identification
Endress+Hauser 17
4.2.3 Symbols on measuring device
Symbol Meaning
WARNING!
This symbol alerts you to a dangerous situation. Failure to avoid this situation can result in serious
or fatal injury.
Reference to documentation
Refers to the corresponding device documentation.
Protective ground connection
A terminal which must be connected to ground prior to establishing any other connections.

Storage and transport Proline Promag W 400 HART
18 Endress+Hauser
5 Storage and transport
5.1 Storage conditions
Observe the following notes for storage:
• Store in the original packaging to ensure protection from shock.
• Do not remove protective covers or protective caps installed on process connections.
They prevent mechanical damage to the sealing surfaces and contamination in the
measuring tube.
• Protect from direct sunlight to avoid unacceptably high surface temperatures.
• Select a storage location where moisture cannot collect in the measuring device as
fungus and bacteria infestation can damage the lining.
• Store in a dry and dust-free place.
• Do not store outdoors.
Storage temperature →  158
5.2 Transporting the product
Transport the measuring device to the measuring point in the original packaging.
A0029252
Do not remove protective covers or caps installed on process connections. They
prevent mechanical damage to the sealing surfaces and contamination in the
measuring tube.
5.2.1 Measuring devices without lifting lugs
LWARNING
Center of gravity of the measuring device is higher than the suspension points of the
webbing slings.
Risk of injury if the measuring device slips.
‣Secure the measuring device against slipping or turning.
‣Observe the weight specified on the packaging (stick-on label).
A0029214

Proline Promag W 400 HART Storage and transport
Endress+Hauser 19
5.2.2 Measuring devices with lifting lugs
LCAUTION
Special transportation instructions for devices with lifting lugs
‣Only use the lifting lugs fitted on the device or flanges to transport the device.
‣The device must always be secured at two lifting lugs at least.
5.2.3 Transporting with a fork lift
If transporting in wood crates, the floor structure enables the crates to be lifted lengthwise
or at both sides using a forklift.
LCAUTION
Risk of damaging the magnetic coil
‣If transporting by forklift, do not lift the sensor by the metal casing.
‣This would buckle the casing and damage the internal magnetic coils.
A0029319
5.3 Packaging disposal
All packaging materials are environmentally friendly and 100% recyclable:
• Measuring device secondary packaging: polymer stretch film that conforms to EC
Directive 2002/95/EC (RoHS).
• Packaging:
– Wood crate, treated in accordance with ISPM 15 standard, which is confirmed by the
affixed IPPC logo.
or
– Carton in accordance with European Packaging Directive 94/62EC; recyclability is
confirmed by the affixed RESY symbol.
• Seaworthy packaging (optional): Wood crate, treated in accordance with ISPM 15
standard, which is confirmed by the affixed IPPC logo.
• Carrying and mounting hardware:
– Disposable plastic pallet
– Plastic straps
– Plastic adhesive strips
• Dunnage: Paper cushion

Installation Proline Promag W 400 HART
20 Endress+Hauser
6 Installation
6.1 Installation conditions
6.1.1 Mounting position
Mounting location
h
A0029343
Preferably install the sensor in an ascending pipe, and ensure a sufficient distance to the
next pipe elbow: h ≥ 2 × DN
Not necessary in the case of order code for "Design", option C "Insertion length short
ISO/DVGW to DN300, without inlet/outlet runs, constricted meas.tube"
1 1
A0033017
 4 Installation of the sensor after a control valve is not recommended
1 Control valve
Installation in down pipes
Install a siphon with a vent valve downstream of the sensor in down pipes whose length h
≥ 5 m (16.4 ft). This precaution is to avoid low pressure and the consequent risk of
damage to the measuring tube. This measure also prevents the system losing prime.
h
2
1
A0028981
 5 Installation in a down pipe
1 Vent valve
2 Pipe siphon
h Length of down pipe