Endress+Hauser Proline Promass Q 500 User manual

Products Solutions Services
Operating Instructions
Proline Promass Q 500
PROFIBUS PA
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BA01556D/06/EN/02.16
71342163
Valid as of version
01.00.zz (Device firmware)

2 Endress+Hauser
• Make sure the document is stored in a safe place such that it is always available when
working on or with the device.
• To avoid danger to individuals or the facility, read the "Basic safety instructions" section
carefully, as well as all other safety instructions in the document that are specific to
working procedures.
• The manufacturer reserves the right to modify technical data without prior notice. Your
Endress+Hauser Sales Center will supply you with current information and updates to
these instructions.

Table of contents
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Table of contents
1 Document information .............. 6
1.1 Document function ..................... 6
1.2 Symbols used .......................... 6
1.2.1 Safety symbols .................. 6
1.2.2 Electrical symbols ................ 6
1.2.3 Communication symbols ........... 6
1.2.4 Tool symbols .................... 7
1.2.5 Symbols for certain types of
information .................... 7
1.2.6 Symbols in graphics ............... 7
1.3 Documentation ........................ 8
1.3.1 Standard documentation ........... 8
1.3.2 Supplementary device-dependent
documentation .................. 8
1.4 Registered trademarks ................... 9
2 Basic safety instructions ........... 10
2.1 Requirements for the personnel ........... 10
2.2 Designated use ....................... 10
2.3 Workplace safety ...................... 11
2.4 Operational safety ..................... 11
2.5 Product safety ........................ 11
2.6 IT security ........................... 12
2.7 Device-specific IT security ................ 12
2.7.1 Protecting access via hardware write
protection ..................... 12
2.7.2 Protecting access via a password .... 12
2.7.3 Access via fieldbus ............... 13
2.7.4 Access via Web server ............ 13
3 Product description ................ 14
3.1 Product design ........................ 14
3.1.1 Proline 500 – digital ............. 14
3.1.2 Proline 500 .................... 15
4 Incoming acceptance and product
identification ..................... 16
4.1 Incoming acceptance ................... 16
4.2 Product identification ................... 17
4.2.1 Transmitter nameplate ........... 17
4.2.2 Sensor nameplate ............... 19
4.2.3 Symbols on measuring device ...... 20
5 Storage and transport ............. 21
5.1 Storage conditions ..................... 21
5.2 Transporting the product ................ 21
5.2.1 Measuring devices without lifting
lugs ......................... 21
5.2.2 Measuring devices with lifting lugs .. 22
5.2.3 Transporting with a fork lift ........ 22
5.3 Packaging disposal ..................... 22
6 Installation ....................... 22
6.1 Installation conditions .................. 22
6.1.1 Mounting position ............... 22
6.1.2 Requirements from environment and
process ....................... 24
6.1.3 Special mounting instructions ...... 25
6.2 Mounting the measuring device ........... 28
6.2.1 Required tools .................. 28
6.2.2 Preparing the measuring device ..... 28
6.2.3 Mounting the measuring device ..... 28
6.2.4 Mounting the transmitter housing:
Proline 500 – digital ............. 29
6.2.5 Mounting the transmitter housing:
Proline 500 .................... 30
6.2.6 Turning the transmitter housing:
Proline 500 .................... 32
6.2.7 Turning the display module: Proline
500 ......................... 33
6.3 Post-installation check .................. 33
7 Electrical connection .............. 34
7.1 Connection conditions .................. 34
7.1.1 Required tools .................. 34
7.1.2 Requirements for connecting cable ... 34
7.1.3 Terminal assignment ............. 37
7.1.4 Device plugs available ............ 37
7.1.5 Pin assignment of device plug ...... 38
7.1.6 Preparing the measuring device ..... 38
7.2 Connecting the measuring device: Proline
500 – digital ......................... 39
7.2.1 Connecting the connecting cable .... 39
7.2.2 Connecting the signal cable and the
supply voltage cable ............. 44
7.3 Connecting the measuring device: Proline
500 ................................ 46
7.3.1 Connecting the connecting cable .... 46
7.3.2 Connecting the signal cable and the
supply voltage cable ............. 50
7.4 Ensure potential equalization ............. 52
7.4.1 Requirements .................. 52
7.5 Special connection instructions ............ 53
7.5.1 Connection examples ............. 53
7.6 Hardware settings ..................... 56
7.6.1 Setting the device address ......... 56
7.7 Ensuring the degree of protection .......... 57
7.8 Post-connection check .................. 58
8 Operation options ................. 59
8.1 Overview of operation options ............ 59
8.2 Structure and function of the operating
menu .............................. 60
8.2.1 Structure of the operating menu .... 60
8.2.2 Operating philosophy ............ 61

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8.3 Access to the operating menu via the local
display ............................. 62
8.3.1 Operational display .............. 62
8.3.2 Navigation view ................ 64
8.3.3 Editing view ................... 66
8.3.4 Operating elements .............. 67
8.3.5 Opening the context menu ......... 68
8.3.6 Navigating and selecting from list ... 70
8.3.7 Calling the parameter directly ...... 70
8.3.8 Calling up help text .............. 71
8.3.9 Changing the parameters ......... 72
8.3.10 User roles and related access
authorization .................. 73
8.3.11 Disabling write protection via access
code ......................... 73
8.3.12 Enabling and disabling the keypad
lock ......................... 73
8.4 Access to the operating menu via the Web
browser ............................. 74
8.4.1 Function range ................. 74
8.4.2 Prerequisites ................... 74
8.4.3 Establishing a connection ......... 76
8.4.4 Logging on .................... 78
8.4.5 User interface .................. 79
8.4.6 Disabling the Web server .......... 80
8.4.7 Logging out .................... 80
8.5 Access to the operating menu via the
operating tool ........................ 80
8.5.1 Connecting the operating tool ...... 81
8.5.2 FieldCare ..................... 83
8.5.3 DeviceCare .................... 84
8.5.4 SIMATIC PDM .................. 85
9 System integration ................ 86
9.1 Overview of device description files ......... 86
9.1.1 Current version data for the device ... 86
9.1.2 Operating tools ................. 86
9.2 Device master file (GSD) ................. 86
9.2.1 Manufacturer-specific GSD ........ 87
9.2.2 Profile GSD .................... 87
9.3 Compatibility with earlier model ........... 88
9.3.1 Automatic identification (factory
setting) ....................... 88
9.3.2 Manual setting ................. 88
9.3.3 Replacing the measuring devices
without changing the GSD file or
restarting the controller ........... 88
9.4 Using the GSD modules of the previous
model .............................. 89
9.4.1 Using the CONTROL_BLOCK module
in the previous model ............ 89
9.5 Cyclic data transmission ................ 91
9.5.1 Block model ................... 91
9.5.2 Description of the modules ........ 91
10 Commissioning .................... 98
10.1 Function check ....................... 98
10.2 Switching on the measuring device ......... 98
10.3 Connecting via FieldCare ................ 98
10.4 Configuring the device address via software .. 98
10.4.1 PROFIBUS network .............. 98
10.5 Setting the operating language ............ 98
10.6 Configuring the measuring device .......... 99
10.6.1 Defining the tag name ........... 100
10.6.2 Setting the system units ......... 101
10.6.3 Selecting and setting the medium .. 104
10.6.4 Configuring communication
interface ..................... 105
10.6.5 Configuring the analog inputs ..... 107
10.6.6 Displaying the I/O configuration ... 108
10.6.7 Configuring the current input ..... 109
10.6.8 Configuring the status input ...... 110
10.6.9 Configuring the current output .... 110
10.6.10 Configuring the pulse/frequency/
switch output ................. 113
10.6.11 Configuring the relay output ...... 122
10.6.12 Configuring the double pulse output 124
10.6.13 Configuring the local display ...... 125
10.6.14 Configuring the low flow cut off .... 128
10.6.15 Configuring the partial filled pipe
detection .................... 129
10.7 Advanced settings .................... 130
10.7.1 Calculated values ............... 131
10.7.2 Carrying out a sensor adjustment ... 132
10.7.3 Configuring the totalizer ......... 133
10.7.4 Carrying out additional display
configurations ................. 135
10.7.5 WLAN configuration ............ 138
10.7.6 Configuration management ....... 139
10.7.7 Using parameters for device
administration ................ 140
10.8 Simulation .......................... 142
10.9 Protecting settings from unauthorized
access ............................. 145
10.9.1 Write protection via access code ... 145
10.9.2 Write protection via write protection
switch ....................... 146
11 Operation ....................... 149
11.1 Reading the device locking status ......... 149
11.2 Adjusting the operating language ......... 149
11.3 Configuring the display ................ 149
11.4 Reading measured values ............... 149
11.4.1 "Measured variables" submenu ..... 150
11.4.2 Totalizer ..................... 151
11.4.3 "Input values" submenu .......... 152
11.4.4 Output values ................. 153
11.5 Adapting the measuring device to the process
conditions .......................... 156
11.6 Performing a totalizer reset ............. 156
11.7 Showing data logging ................. 157
12 Diagnostics and troubleshooting .. 160
12.1 General troubleshooting ................ 160

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12.2 Diagnostic information via light emitting
diodes ............................. 163
12.2.1 Transmitter ................... 163
12.2.2 Sensor connection housing ....... 164
12.3 Diagnostic information on local display ..... 166
12.3.1 Diagnostic message ............. 166
12.3.2 Calling up remedial measures ..... 168
12.4 Diagnostic information in the Web browser .168
12.4.1 Diagnostic options .............. 168
12.4.2 Calling up remedy information .... 169
12.5 Diagnostic information in DeviceCare or
FieldCare ........................... 169
12.5.1 Diagnostic options .............. 169
12.5.2 Calling up remedy information .... 170
12.6 Adapting the diagnostic information ...... 171
12.6.1 Adapting the diagnostic behavior ... 171
12.7 Overview of diagnostic information ....... 173
12.7.1 Diagnostic of sensor ............ 174
12.7.2 Diagnostic of electronic .......... 182
12.7.3 Diagnostic of configuration ....... 204
12.7.4 Diagnostic of process ............ 217
12.8 Pending diagnostic events .............. 230
12.9 Diagnostic list ....................... 231
12.10 Event logbook ....................... 232
12.10.1 Event history .................. 232
12.10.2 Filtering the event logbook ....... 233
12.10.3 Overview of information events .... 233
12.11 Resetting the measuring device .......... 234
12.11.1 Function scope of the "Device reset"
parameter .................... 235
12.12 Device information ................... 235
12.13 Firmware history ..................... 237
13 Maintenance .................... 238
13.1 Maintenance tasks .................... 238
13.1.1 Exterior cleaning ............... 238
13.2 Measuring and test equipment ........... 238
13.3 Endress+Hauser services ............... 238
14 Repairs .......................... 239
14.1 General notes ....................... 239
14.1.1 Repair and conversion concept ..... 239
14.1.2 Notes for repair and conversion .... 239
14.2 Spare parts ......................... 239
14.3 Endress+Hauser services ............... 239
14.4 Return ............................. 239
14.5 Disposal ........................... 240
14.5.1 Removing the measuring device .... 240
14.5.2 Disposing of the measuring device .. 240
15 Accessories ...................... 241
15.1 Device-specific accessories .............. 241
15.1.1 For the transmitter ............. 241
15.1.2 For the sensor ................. 242
15.2 Service-specific accessories .............. 242
15.3 System components ................... 242
16 Technical data ................... 244
16.1 Application ......................... 244
16.2 Function and system design ............. 244
16.3 Input .............................. 245
16.4 Output ............................ 247
16.5 Power supply ........................ 252
16.6 Performance characteristics ............. 253
16.7 Installation ......................... 257
16.8 Environment ........................ 258
16.9 Process ............................ 258
16.10 Mechanical construction ............... 261
16.11 Operability ......................... 264
16.12 Certificates and approvals .............. 267
16.13 Application packages .................. 269
16.14 Accessories ......................... 270
16.15 Supplementary documentation ........... 270
Index ................................. 273

Document information Proline Promass Q 500 PROFIBUS PA
6 Endress+Hauser
1 Document information
1.1 Document function
These Operating Instructions contain all the information that is required in various phases
of the life cycle of the device: from product identification, incoming acceptance and
storage, to mounting, connection, operation and commissioning through to
troubleshooting, maintenance and disposal.
1.2 Symbols used
1.2.1 Safety symbols
Symbol Meaning
DANGER
DANGER!
This symbol alerts you to a dangerous situation. Failure to avoid this situation will
result in serious or fatal injury.
WARNING
WARNING!
This symbol alerts you to a dangerous situation. Failure to avoid this situation can
result in serious or fatal injury.
CAUTION
CAUTION!
This symbol alerts you to a dangerous situation. Failure to avoid this situation can
result in minor or medium injury.
NOTICE
NOTE!
This symbol contains information on procedures and other facts which do not result in
personal injury.
1.2.2 Electrical symbols
Symbol Meaning
Direct current
Alternating current
Direct current and alternating current
Ground connection
A grounded terminal which, as far as the operator is concerned, is grounded via a
grounding system.
Protective ground connection
A terminal which must be connected to ground prior to establishing any other
connections.
Equipotential connection
A connection that has to be connected to the plant grounding system: This may be a
potential equalization line or a star grounding system depending on national or
company codes of practice.
1.2.3 Communication symbols
Symbol Meaning
Wireless Local Area Network (WLAN)
Communication via a wireless, local network.
Bluetooth
Wireless data transmission between devices over a short distance.

Proline Promass Q 500 PROFIBUS PA Document information
Endress+Hauser 7
Symbol Meaning
LED
Light emitting diode is off.
LED
Light emitting diode is on.
LED
Light emitting diode is flashing.
1.2.4 Tool symbols
Symbol Meaning
Torx screwdriver
Phillips head screwdriver
Open-ended wrench
1.2.5 Symbols for certain types of information
Symbol Meaning
Permitted
Procedures, processes or actions that are permitted.
Preferred
Procedures, processes or actions that are preferred.
Forbidden
Procedures, processes or actions that are forbidden.
Tip
Indicates additional information.
Reference to documentation
A
Reference to page
Reference to graphic
Notice or individual step to be observed
1.
,
2.
,
3.
… Series of steps
Result of a step
Help in the event of a problem
Visual inspection
1.2.6 Symbols in graphics
Symbol Meaning
1, 2, 3,... Item numbers
1.
,
2.
,
3.
… Series of steps
A, B, C, ... Views
A-A, B-B, C-C, ... Sections

Document information Proline Promass Q 500 PROFIBUS PA
8 Endress+Hauser
Symbol Meaning
-
Hazardous area
.
Safe area (non-hazardous area)
Flow direction
1.3 Documentation
For an overview of the scope of the associated Technical Documentation, refer to the
following:
• The W@M Device Viewer : Enter the serial number from the nameplate
(www.endress.com/deviceviewer)
• The Endress+Hauser Operations App: Enter the serial number from the nameplate
or scan the 2-D matrix code (QR code) on the nameplate.
For a detailed list of the individual documents along with the documentation code
→  270
1.3.1 Standard documentation
Document type Purpose and content of the document
Technical Information Planning aid for your device
The document contains all the technical data on the device and provides
an overview of the accessories and other products that can be ordered for
the device.
Sensor Brief Operating Instructions Guides you quickly to the 1st measured value - Part 1
The Sensor Brief Operating Instructions are aimed at specialists with
responsibility for installing the measuring device.
• Incoming acceptance and product identification
• Storage and transport
• Installation
Transmitter Brief Operating
Instructions
Guides you quickly to the 1st measured value - Part 2
The Transmitter Brief Operating Instructions are aimed at specialists with
responsibility for commissioning, configuring and parameterizing the
measuring device (until the first measured value).
• Product description
• Installation
• Electrical connection
• Operation options
• System integration
• Commissioning
• Diagnostic information
Description of Device Parameters Reference for your parameters
The document provides a detailed explanation of each individual
parameter in the Expert operating menu. The description is aimed at
those who work with the device over the entire life cycle and perform
specific configurations.
1.3.2 Supplementary device-dependent documentation
Additional documents are supplied depending on the device version ordered: Always
comply strictly with the instructions in the supplementary documentation. The
supplementary documentation is an integral part of the device documentation.

Proline Promass Q 500 PROFIBUS PA Document information
Endress+Hauser 9
1.4 Registered trademarks
PROFIBUS®
Registered trademark of the PROFIBUS User Organization, Karlsruhe, Germany

Basic safety instructions Proline Promass Q 500 PROFIBUS PA
10 Endress+Hauser
2 Basic safety instructions
2.1 Requirements for the personnel
The personnel for installation, commissioning, diagnostics and maintenance must fulfill
the following requirements:
‣Trained, qualified specialists must have a relevant qualification for this specific function
and task.
‣Are authorized by the plant owner/operator.
‣Are familiar with federal/national regulations.
‣Before starting work, read and understand the instructions in the manual and
supplementary documentation as well as the certificates (depending on the
application).
‣Follow instructions and comply with basic conditions.
The operating personnel must fulfill the following requirements:
‣Are instructed and authorized according to the requirements of the task by the facility's
owner-operator.
‣Follow the instructions in this manual.
2.2 Designated use
Application and media
The measuring device described in these Instructions is intended only for flow
measurement of liquids and gases.
Depending on the version ordered, the measuring device can also measure potentially
explosive, flammable, poisonous and oxidizing media.
Measuring devices for use in hazardous areas, in hygienic applications or where there is an
increased risk due to process pressure, are labeled accordingly on the nameplate.
To ensure that the measuring device remains in proper condition for the operation time:
‣Only use the measuring device in full compliance with the data on the nameplate and
the general conditions listed in the Operating Instructions and supplementary
documentation.
‣Based on the nameplate, check whether the ordered device is permitted for the
intended use in the hazardous area (e.g. explosion protection, pressure vessel safety).
‣Use the measuring device only for media to which the process-wetted materials are
sufficiently resistant.
‣If the measuring device is not operated at atmospheric temperature, compliance with
the relevant basic conditions specified in the associated device documentation is
absolutely essential: "Documentation" section.→  8.
‣Protect the measuring device permanently against corrosion from environmental
influences.
Incorrect use
Non-designated use can compromise safety. The manufacturer is not liable for damage
caused by improper or non-designated use.
LWARNING
Danger of breakage due to corrosive or abrasive fluids!
‣Verify the compatibility of the process fluid with the sensor material.
‣Ensure the resistance of all fluid-wetted materials in the process.
‣Keep within the specified pressure and temperature range.

Proline Promass Q 500 PROFIBUS PA Basic safety instructions
Endress+Hauser 11
NOTICE
Verification for borderline cases:
‣For special fluids and fluids for cleaning, Endress+Hauser is glad to provide assistance
in verifying the corrosion resistance of fluid-wetted materials, but does not accept any
warranty or liability as minute changes in the temperature, concentration or level of
contamination in the process can alter the corrosion resistance properties.
Residual risks
LWARNING
The electronics and the medium may cause the surfaces to heat up. This presents a
burn hazard!
‣For elevated fluid temperatures, ensure protection against contact to prevent burns.
2.3 Workplace safety
For work on and with the device:
‣Wear the required personal protective equipment according to federal/national
regulations.
For welding work on the piping:
‣Do not ground the welding unit via the measuring device.
If working on and with the device with wet hands:
‣Due to the increased risk of electric shock, gloves must be worn.
2.4 Operational safety
Risk of injury.
‣Operate the device in proper technical condition and fail-safe condition only.
‣The operator is responsible for interference-free operation of the device.
Conversions to the device
Unauthorized modifications to the device are not permitted and can lead to unforeseeable
dangers.
‣If, despite this, modifications are required, consult with Endress+Hauser.
Repair
To ensure continued operational safety and reliability,
‣Carry out repairs on the device only if they are expressly permitted.
‣Observe federal/national regulations pertaining to repair of an electrical device.
‣Use original spare parts and accessories from Endress+Hauser only.
2.5 Product safety
This measuring device is designed in accordance with good engineering practice to meet
state-of-the-art safety requirements, has been tested, and left the factory in a condition in
which it is safe to operate.
It meets general safety standards and legal requirements. It also complies with the EU
directives listed in the device-specific EU Declaration of Conformity. Endress+Hauser
confirms this by affixing the CE mark to the device.

Basic safety instructions Proline Promass Q 500 PROFIBUS PA
12 Endress+Hauser
2.6 IT security
We only provide a warranty if the device is installed and used as described in the
Operating Instructions. The device is equipped with security mechanisms to protect it
against any inadvertent changes to the device settings.
IT security measures in line with operators' security standards and designed to provide
additional protection for the device and device data transfer must be implemented by the
operators themselves.
2.7 Device-specific IT security
The device offers a range of specific functions to support protective measures on the
operator's side. These functions can be configured by the user and guarantee greater in-
operation safety if used correctly. An overview of the most important functions is provided
in the following section.
2.7.1 Protecting access via hardware write protection
Write access to the device parameters via the local display, Web browser or operating tool
(e.g. FieldCare, DeviceCare) can be disabled via a write protection switch (DIP switch on
the motherboard). When hardware write protection is enabled, only read access to the
parameters is possible.
Hardware write protection is disabled when the device is delivered →  146.
2.7.2 Protecting access via a password
Different passwords are available to protect write access to the device parameters or access
to the device via the WLAN interface.
• User-specific access code
Protect write access to the device parameters via the local display, Web browser or
operating tool (e.g. FieldCare, DeviceCare). Is equivalent to hardware write protection in
terms of functionality.
• WLAN passphrase
The network key protects a connection between an operating unit (e.g. notebook or
tablet) and the device via the WLAN interface which can be ordered as an option.
User-specific access code
Write access to the device parameters via the local display, Web browser or operating tool
(e.g. FieldCare, DeviceCare) can be protected by the modifiable, user-specific access code
(→  145).
When the device is delivered, the device does not have an access code and is equivalent to
0000 (open).
WLAN passphrase
A connection between an operating unit (e.g. notebook or tablet) and the device via the
WLAN interface (→  82) which can be ordered as an option is protected by the
network key. The WLAN authentication of the network key complies with the IEEE 802.11
standard.
When the device is delivered, the network key is pre-defined depending on the device. It
can be changed via the WLAN settings submenu in the WLAN passphrase parameter
(→  138).

Proline Promass Q 500 PROFIBUS PA Basic safety instructions
Endress+Hauser 13
General notes on the use of passwords
• The access code and network key supplied with the device should be changed during
commissioning.
• Follow the general rules for generating a secure password when defining and managing
the access code or network key.
• The user is responsible for the management and careful handling of the access code and
network key.
2.7.3 Access via fieldbus
When communicating via fieldbus, access to the device parameters can be restricted to
"Read only" access. The option can be changed in the Fieldbus writing access parameter.
This does not affect cyclic measured value transmission to the higher-order system, which
is always guaranteed.
For detailed information, see the "Description of Device Parameters" document
pertaining to the device →  271
2.7.4 Access via Web server
The device can be operated and configured via a Web browser with the integrated Web
server (). The connection is via the service interface (CDI-RJ45) or the WLAN interface.
The Web server is enabled when the device is delivered. The Web server can be disabled if
necessary (e.g. after commissioning) via the Web server functionality parameter.
The device and status information can be hidden on the login page. This prevents
unauthorized access to the information.
For detailed information, see the "Description of Device Parameters" document
pertaining to the device →  271

Product description Proline Promass Q 500 PROFIBUS PA
14 Endress+Hauser
3 Product description
The measuring system consists of a transmitter and a sensor. The transmitter and sensor
are mounted in physically separate locations. They are interconnected by one connecting
cable(s).
3.1 Product design
Two versions of the transmitter are available.
3.1.1 Proline 500 – digital
Signal transmission: digital
Order code for "Integrated ISEM electronics", option A "Sensor"
For use in applications not required to meet special requirements due to ambient or
operating conditions.
As the electronics are located in the sensor, the device is ideal:
For simple transmitter replacement.
• A standard cable can be used as the connecting cable.
• Not sensitive to external EMC interference.
5
2
-+-
ESC
1
4
3
A0029593
 1 Important components of a measuring device
1 Electronics compartment cover
2 Display module
3 Transmitter housing
4 Sensor connection housing with integrated ISEM electronics: connecting cable connection
5 Sensor

Proline Promass Q 500 PROFIBUS PA Product description
Endress+Hauser 15
3.1.2 Proline 500
Signal transmission: analog
Order code for "Integrated ISEM electronics", option B "Transmitter"
For use in applications required to meet special requirements due to ambient or operating
conditions.
As the electronics are located in the transmitter, the device is ideal in the event of:
• Strong vibrations at the sensor.
• Sensor operation in underground installations.
• Permanent sensor immersion in water.
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7
Nicht unter
Spannung öffnen
Do not open when
energized
Ne pas ouvrir
sous tension
Power
I/O
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ESC
–
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5
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A0029589
 2 Important components of a measuring device
1 Connection compartment cover
2 Display module
3 Transmitter housing with integrated ISEM electronics
4 Electronics compartment cover
5 Sensor
6 Sensor connection housing: connecting cable connection
7 Connection compartment cover: connecting cable connection

Incoming acceptance and product identification Proline Promass Q 500 PROFIBUS PA
16 Endress+Hauser
4 Incoming acceptance and product
identification
4.1 Incoming acceptance
A0028673
1
2
1
2
A0029314
Are the order codes on the
delivery note (1) and the
product sticker (2) identical?
A0029315
A0028673
A0029316
Are the goods undamaged?
A0028673
Order code:
Ser. no.:
Ext. ord. cd.:
ii
Date:
A0029317
Do the nameplate data
match the ordering
information on the delivery
note?
A0028673
A0029318
Is the CD-ROM with the
Technical Documentation
(depends on device version)
and documents present?
• If one of the conditions is not satisfied, contact your Endress+Hauser Sales Center.
• Depending on the device version, the CD-ROM might not be part of the delivery!
The Technical Documentation is available via the Internet or via the Endress+Hauser
Operations App, see the "Product identification" section →  17.

Proline Promass Q 500 PROFIBUS PA Incoming acceptance and product identification
Endress+Hauser 17
4.2 Product identification
The following options are available for identification of the measuring device:
• Nameplate specifications
• Order code with breakdown of the device features on the delivery note
• Enter serial numbers from nameplates in W@M Device Viewer
(www.endress.com/deviceviewer): All information about the measuring device is
displayed.
• Enter the serial number from the nameplates into the Endress+Hauser Operations App
or scan the 2-D matrix code (QR code) on the nameplate with the Endress+Hauser
Operations App: all the information for the measuring device is displayed.
For an overview of the scope of the associated Technical Documentation, refer to the
following:
• The chapters "Additional standard documentation on the device" →  8 and
"Supplementary device-dependent documentation" →  8
• The W@M Device Viewer: Enter the serial number from the nameplate
(www.endress.com/deviceviewer)
• The Endress+Hauser Operations App: Enter the serial number from the nameplate or
scan the 2-D matrix code (QR code) on the nameplate.
4.2.1 Transmitter nameplate
Proline 500 – digital
Order code:
Ser. no.:
Ext. ord. cd.:
iiDate:
1
4
5
6
18
17
16
15
7
891012
2
13 11
3
14
A0029194
 3 Example of a transmitter nameplate
1 Name of the transmitter
2 Manufacturing location
3 Space for approvals: use in hazardous areas
4 Degree of protection
5 Electrical connection data: available inputs and outputs
6 Permitted ambient temperature (Ta)
7 2-D matrix code
8 Space for approvals and certificates: e.g. CE mark, C-Tick
9 Permitted temperature range for cable
10 Manufacturing date: year-month
11 Firmware version (FW) and device revision (Dev.Rev.) from the factory
12 Document number of safety-related supplementary documentation
13 Space for additional information in the case of special products
14 Available inputs and outputs, supply voltage
15 Electrical connection data: supply voltage
16 Extended order code (Ext. ord. cd.)
17 Serial number (ser. no.)
18 Order code

Incoming acceptance and product identification Proline Promass Q 500 PROFIBUS PA
18 Endress+Hauser
Proline 500
Order code:
Ser. no.:
Ext. ord. cd.:
ii
Date:
1 2 3 4 5
20
19
6
7
8
9
13 12 1011
18
17
16
14
15
A0029192
 4 Example of a transmitter nameplate
1 Manufacturing location
2 Name of the transmitter
3 Order code
4 Serial number (ser. no.)
5 Extended order code (Ext. ord. cd.)
6 Degree of protection
7 Space for approvals: use in hazardous areas
8 Electrical connection data: available inputs and outputs
9 2-D matrix code
10 Manufacturing date: year-month
11 Document number of safety-related supplementary documentation
12 Space for approvals and certificates: e.g. CE mark, C-Tick
13 Space for degree of protection of connection and electronics compartment when used in hazardous areas
14 Firmware version (FW) and device revision (Dev.Rev.) from the factory
15 Space for additional information in the case of special products
16 Permitted temperature range for cable
17 Permitted ambient temperature (Ta)
18 Information on cable gland
19 Available inputs and outputs, supply voltage
20 Electrical connection data: supply voltage

Proline Promass Q 500 PROFIBUS PA Incoming acceptance and product identification
Endress+Hauser 19
4.2.2 Sensor nameplate
Order code:
Ser. no.:
Ext. ord. cd.:
ii
Date:
1
3
4
5
14
6
7
8
9
13
2
10
1112
A0029199
 5 Example of a sensor nameplate
1 Name of the sensor
2 Manufacturing location
3 Order code
4 Serial number (ser. no.)
5 Extended order code (Ext. ord. cd.)
6 Nominal diameter of the sensor; flange nominal diameter/nominal pressure; sensor test pressure; medium
temperature range; material of measuring tube and manifold; sensor-specific information: e.g. pressure range
of secondary containment, wide-range density specification (special density calibration)
7 Approval information for explosion protection, Pressure Equipment Directive and degree of protection
8 Flow direction
9 Manufacturing date: year-month
10 2-D matrix code
11 Document number of safety-related supplementary documentation
12 CE mark, C-Tick
13 Surface roughness
14 Permitted ambient temperature (Ta)
Order code
The measuring device is reordered using the order code.
Extended order code
• The device type (product root) and basic specifications (mandatory features) are
always listed.
• Of the optional specifications (optional features), only the safety and approval-
related specifications are listed (e.g. LA). If other optional specifications are also
ordered, these are indicated collectively using the # placeholder symbol (e.g. #LA#).
• If the ordered optional specifications do not include any safety and approval-related
specifications, they are indicated by the + placeholder symbol (e.g. XXXXXX-ABCDE
+).

Incoming acceptance and product identification Proline Promass Q 500 PROFIBUS PA
20 Endress+Hauser
4.2.3 Symbols on measuring device
Symbol Meaning
WARNING!
This symbol alerts you to a dangerous situation. Failure to avoid this situation can result in serious
or fatal injury.
Reference to documentation
Refers to the corresponding device documentation.
Protective ground connection
A terminal which must be connected to ground prior to establishing any other connections.