Endress+Hauser Master Meter System User manual

Products Solutions Services
Operating Instructions
Master Meter System
High-precision measurement in custody transfer
applications thanks to regular proving with the Master
Meter System from Endress+Hauser
BA02244D/06/EN/01.22-00
71561511
2022-04-04
Valid as of version
01.00.zz (Device firmware)

Master Meter System
2 Endress+Hauser
• Make sure the document is stored in a safe place such that it is always available when
working on or with the device.
• To avoid danger to individuals or the facility, read the "Basic safety instructions" section
carefully, as well as all other safety instructions in the document that are specific to
working procedures.
• The manufacturer reserves the right to modify technical data without prior notice. Your
Endress+Hauser Sales Center will supply you with current information and updates to
these instructions.

Master Meter System Table of contents
Endress+Hauser 3
Table of contents
1 About this document ................ 5
1.1 Document function ..................... 5
1.2 Symbols .............................. 5
1.2.1 Safety symbols .................. 5
1.2.2 Electrical symbols ................ 5
1.2.3 Communication-specific symbols ..... 5
1.2.4 Tool symbols .................... 6
1.2.5 Symbols for
certain types of information ......... 6
1.2.6 Symbols in graphics ............... 7
1.3 Highlighting of text ..................... 7
1.4 Acronyms used ........................ 7
1.5 Valid versions ......................... 7
1.6 Documentation ........................ 7
1.6.1 Supplementary device-dependent
documentation .................. 8
1.7 Registered trademarks ................... 8
2 Safety instructions .................. 9
2.1 Requirements for the personnel ............ 9
2.2 Intended use .......................... 9
2.3 Workplace safety ....................... 9
2.4 Operational safety ..................... 10
2.5 Product safety ........................ 10
2.6 IT security ........................... 10
3 Product description ................ 11
3.1 System overview ...................... 11
3.2 System design ........................ 11
3.3 Interfaces ........................... 12
3.4 Using the system ...................... 12
3.5 Modifying the system .................. 12
4 Incoming acceptance and product
identification ..................... 13
4.1 Incoming acceptance ................... 13
4.2 Product identification ................... 13
4.2.1 Nameplates on cabinet of system .... 13
5 Storage and transport ............. 14
5.1 Storage conditions ..................... 14
5.2 Transporting the product ................ 14
5.3 Packaging disposal ..................... 14
6 Installation ....................... 14
6.1 Mounting the system cabinet ............. 14
6.1.1 Non-Ex version ................. 15
6.1.2 Ex Zone 1 version ............... 15
6.1.3 Ex Zone 2 version ............... 16
6.1.4 Weight ....................... 16
6.2 Flow computer ........................ 16
7 Commissioning .................... 17
7.1 Software update ...................... 17
7.2 Wireless communication (can be used on a
tablet PC) ........................... 17
7.3 HMI settings ......................... 17
7.3.1 Test settings ................... 17
7.3.2 System settings ................. 17
8 Operation ......................... 18
8.1 HMI navigation ....................... 18
8.2 General information ................... 18
8.2.1 Status bar ..................... 18
8.2.2 Navigation bar ................. 19
8.3 User management ..................... 19
8.4 "Home" screen ........................ 20
8.5 "Proving" screen ....................... 20
8.6 Prove Wizard ......................... 21
8.6.1 "Master Meter" screen ............ 21
8.6.2 "Duty Meter" screen .............. 23
8.6.3 "Prove Setup" screen .............. 24
8.6.4 "Summary" screen ............... 25
8.6.5 "Prove Run" screen ............... 25
8.6.6 "Prove Result" screen ............. 27
8.7 "Flow Computer 1 Website" screen ......... 27
8.8 "Reports" screen ....................... 28
8.8.1 Overview Report ................ 29
8.8.2 Run Report .................... 30
8.9 "Diagnostics" screen .................... 31
8.9.1 "Alarms" screen ................. 32
8.9.2 "Alarm History" screen ............ 33
8.9.3 "Process Data" screen ............. 33
8.9.4 "I/O Diagnostics" screen ........... 33
8.9.5 "Modbus Diagnostics" screen ........ 34
8.10 "System" screen ....................... 35
8.10.1 "Language" screen ............... 36
8.10.2 "Prover Settings" screen ........... 36
8.10.3 "Information" screen .............. 41
8.10.4 "Software" screen ................ 41
8.10.5 "Alarm Limits" display ............ 41
8.10.6 "System Settings" screen ........... 42
8.10.7 "Exit" screen .................... 45
8.11 "Visualization" screen ................... 45
8.12 "Users" screen ......................... 46
8.12.1 User Management ............... 47
8.12.2 User access matrix ............... 47
9 Diagnostics and troubleshooting ... 48
9.1 List of error messages .................. 48
9.2 Troubleshooting ...................... 51
10 Maintenance and repair ........... 52
10.1 General information ................... 52
10.2 Cabinet fan .......................... 52

Table of contents Master Meter System
4 Endress+Hauser
10.3 Spare parts .......................... 52
10.4 Spare parts and services ................. 52
10.5 Disposal ............................ 52
11 Technical data .................... 53
11.1 System components .................... 53
11.2 Power supply ......................... 55
11.3 Input/output ......................... 55
11.4 Cables .............................. 55
11.5 Environment ......................... 55
11.6 Documentation ....................... 55
Index .................................. 56

Master Meter System About this document
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1 About this document
1.1 Document function
These Operating Instructions contain all the information required in the various life cycle
phases of the device: from product identification, incoming acceptance and storage, to
installation, connection, operation and commissioning, through to troubleshooting,
maintenance and disposal.
1.2 Symbols
1.2.1 Safety symbols
DANGER
This symbol alerts you to a dangerous situation. Failure to avoid this situation will result in
serious or fatal injury.
WARNING
This symbol alerts you to a dangerous situation. Failure to avoid this situation can result in
serious or fatal injury.
CAUTION
This symbol alerts you to a dangerous situation. Failure to avoid this situation can result in
minor or medium injury.
NOTICE
This symbol contains information on procedures and other facts which do not result in
personal injury.
1.2.2 Electrical symbols
Symbol Meaning
Direct current
Alternating current
Direct current and alternating current
Ground connection
A grounded terminal which, as far as the operator is concerned, is grounded via a
grounding system.
Potential equalization connection (PE: protective earth)
Ground terminals that must be connected to ground prior to establishing any other
connections.
The ground terminals are located on the interior and exterior of the device:
• Interior ground terminal: potential equalization is connected to the supply network.
• Exterior ground terminal: device is connected to the plant grounding system.
1.2.3 Communication-specific symbols
Symbol Meaning
Wireless Local Area Network (WLAN)
Communication via a wireless, local network.
A0044513
Cellular radio
Bidirectional data exchange via cellular network.

About this document Master Meter System
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Symbol Meaning
Bluetooth
Wireless data transmission between devices over a short distance.
LED
Light emitting diode is off.
LED
Light emitting diode is on.
LED
Light emitting diode is flashing.
1.2.4 Tool symbols
Symbol Meaning
Torx screwdriver
Flat-blade screwdriver
Phillips head screwdriver
Allen key
Open-ended wrench
1.2.5 Symbols for certain types of information
Symbol Meaning
Permitted
Procedures, processes or actions that are permitted.
Preferred
Procedures, processes or actions that are preferred.
Forbidden
Procedures, processes or actions that are forbidden.
Tip
Indicates additional information.
Reference to documentation
A
Reference to page
Reference to graphic
Notice or individual step to be observed
1.
,
2.
,
3.
… Series of steps
Result of a step
Help in the event of a problem
Visual inspection

Master Meter System About this document
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1.2.6 Symbols in graphics
Symbol Meaning
1, 2, 3, ... Item numbers
1.
,
2.
,
3.
, … Series of steps
A, B, C, ... Views
A-A, B-B, C-C, ... Sections
-
Hazardous area
.
Safe area (non-hazardous area)
Flow direction
1.3 Highlighting of text
Emphasis Meaning Example
Bold Keys, buttons, program icons, tabs, menus, commands Start → Programs → Endress+Hauser
In the File menu, select the Print option.
1.4 Acronyms used
Acronym Meaning
CSV Comma Separated Values
DUT Device Under Test
HMI Human-Machine Interface
MM Master Meter
OPC OLE (Object Linking and Embedding) for
Process Control
1.5 Valid versions
Component Version
HMI application, version 01.00.00
Flow computer app, version 0v4r20
Flow computer app, name E+H MM application
Flow computer app, firmware version 4v7r8770-R
1.6 Documentation
For an overview of the scope of the associated Technical Documentation, refer to the
following:
•W@M Device Viewer (www.endress.com/deviceviewer): Enter the serial number
from the nameplate
•Endress+Hauser Operations App: Enter the serial number from the nameplate or
scan the matrix code on the nameplate
Detailed list of the individual documents incl. documentation code →  55

About this document Master Meter System
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1.6.1 Supplementary device-dependent documentation
Additional documents are supplied depending on the device version ordered: Always
comply strictly with the instructions in the supplementary documentation. The
supplementary documentation is an integral part of the device documentation.
1.7 Registered trademarks
Microsoft®, Internet Explorer and the Microsoft logo are registered trademarks of the
Microsoft Corporation.
All other brand and product names are trademarks or registered trademarks of the
companies and organizations in question.

Master Meter System Safety instructions
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2 Safety instructions
2.1 Requirements for the personnel
The personnel for installation, commissioning, diagnostics and maintenance must fulfill
the following requirements:
‣Trained, qualified specialists must have a relevant qualification for this specific function
and task.
‣Are authorized by the plant owner/operator.
‣Are familiar with federal/national regulations.
‣Before starting work, read and understand the instructions in the manual and
supplementary documentation as well as the certificates (depending on the
application).
‣Follow instructions and comply with basic conditions.
The operating personnel must fulfill the following requirements:
‣Are instructed and authorized according to the requirements of the task by the facility's
owner-operator.
‣Follow the instructions in this manual.
2.2 Intended use
This user manual is intended for operators working with the HMI of the Master Meter
System. The functionality described in this manual applies to users with the Operator
authorization level.
The HMI of the Master Meter System was designed for use with Proline Promass F/Q/X
300/500 Coriolis flowmeters as master meter. Any other use is regarded as improper use.
The manufacture is not responsible for any damage caused by improper use. In such cases,
the user bears full responsibility.
Intended use includes compliance with the operating and maintenance requirements
specified by the manufacturer.
Depending on the version ordered, the measuring device can also measure potentially
explosive, flammable, poisonous and oxidizing media.
Measuring devices for use in hazardous areas, in hygienic applications or where there is an
increased risk due to process pressure, are labeled accordingly on the nameplate.
To ensure that the measuring device remains in proper condition for the operation time:
‣Observe the specified temperature range.
‣Only use the system in full compliance with the data on the nameplate and the general
conditions listed in the Operating Instructions and supplementary documentation.
‣Check the nameplate to verify if the system ordered is permitted for the intended use in
the area for which it is approved (e.g. explosion protection).
‣Ensure that the system is permanently protected against corrosion caused by
environmental influences.
2.3 Workplace safety
When working on and with the system:
‣Wear the required personal protective equipment as per national regulations.
When mounting the cabinet:
‣Due to the increased risk of cuts, wear suitable gloves and protective goggles.
For welding work on the piping:
‣Do not ground the welding unit via the system.

Safety instructions Master Meter System
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If working on and with the system with wet hands:
‣Due to the increased risk of electric shock, wear suitable gloves.
2.4 Operational safety
Risk of injury!
‣Operate the system only if it is in proper technical condition, free from errors and
faults.
‣The operator is responsible for ensuring trouble-free operation of the device.
2.5 Product safety
This system is designed in accordance with good engineering practice to meet state-of-
the-art safety requirements and has been tested and left the factory in a condition in
which it is safe to operate.
It meets general safety standards and legal requirements. It also complies with the EU
directives listed in the device-specific EU Declaration of Conformity. This is confirmed by
the affixed CE-mark.
2.6 IT security
IT security measures, which provide additional protection for the system and its associated
data transfer, must be implemented by the operators themselves in line with their security
standards.
The operator is responsible for backing up data.

Master Meter System Product description
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3 Product description
The main functions of the HMI of the MM System are to enable operation of the system,
visualization of the test operation and also data management and troubleshooting. The
HMI was designed to provide user-friendly, step-by-step procedures for safety operation.
3.1 System overview
The following is an overview of the entire MM measuring system. The relevant devices in
the overall system architecture are described in detail.
Ex Zone 1 Ex Zone 2
2
1
3
5454 6 7
88 8 8
10
9
Master Meter
Duty Meter
11 12
A0048608
 1 System overview
1 Ex d housing including MM flow computer
2 Tablet PC compliant with Ex Zone 2
3 Web browser via Ethernet (optional)
4 Modbus signal
5 Pulse signal
6 4-20 mA (pressure)
7 4-20 mA (temperature)
8 Shut-off valve
9 Pressure transmitter
10 Temperature transmitter
11 Duty Meter
12 Master Meter
3.2 System design
The HMI is installed and loaded either on a robust tablet or on an integrated panel PC. The
touch-sensitive HMI manages all integrated field devices and flow computer.
The MM flow computer is the heart of the system and is used to record various process
data of the MM and DUT. Various signal types are transmitted between the flow computer
and field instruments via an Ethernet switch with eight ports and a wireless router.

Product description Master Meter System
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All real-time signals are synchronized via the wireless network on the tablet PC or panel
PC and thus made available to the operator via the HMI. Reports with test results are also
logged and can be retrieved, displayed and exported.
3.3 Interfaces
Various wireless communication channels and ports are available on the tablet PC:
• WWAN LTE + GPS Combo (US & EU) + Intel Wireless AC7260 802.11 a/b/g/n/ac +
Bluetooth 4.0 Class 1
• 2x USB 3.0
• 1x port for headphones/microphone
• 1x docking connection
• 1x extension connection for add-on modules
• 2x RF pass-through connections for WWAN & GPS
• 1x Micro SD card slot to support SDHC/SDXC
• 1x SIM card slot for WWAN data communication
3.4 Using the system
The system may be used only if it has no technical defects. Furthermore, it may be used
only as intended and in accordance with the instructions provided in this user manual.
It may be used only by safety-conscious and appropriately trained personnel who are fully
aware of the possible risks.
3.5 Modifying the system
Only appropriately trained and qualified staff are permitted to modify the system.
Modifications to the hardware or software may be performed only by Endress+Hauser
Service prior to implementing updates or upgrades. If you require further support, contact
your local Endress+Hauser Sales Center.

Master Meter System Incoming acceptance and product identification
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4 Incoming acceptance and product
identification
4.1 Incoming acceptance
Upon receipt of goods, check the following:
• Check the packaging for visible damage arising from transportation.
• To avoid damage, remove the packaging with care.
• Check the delivery and ensure that it is complete and corresponds to the order.
• Retain all accompanying documents.
The system must not be put into operation if it has been established that the delivery
is damaged. In this case, please contact your Endress+Hauser Sales Center. Return the
system to Endress+Hauser in the original packaging where possible.
4.2 Product identification
4.2.1 Nameplates on cabinet of system
There are two nameplates on the cabinet, which serve to identify it clearly.
A0048019
 2 Master Meter System nameplate
A0048020
 3 Control unit nameplate

Storage and transport Master Meter System
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5 Storage and transport
5.1 Storage conditions
Observe the following notes for storage:
‣Store in the original packaging to ensure protection from shock.
‣Protect from direct sunlight to avoid unacceptably high surface temperatures.
‣Store in a dry and dust-free place.
‣Do not store outdoors.
‣Storage temperature: –25 to +60 °C (–13 to +140 °F)
5.2 Transporting the product
Observe the following notes during transport:
‣Store in the original packaging to protect against impact.
‣Protect from direct sunlight to avoid unacceptably high surface temperatures.
‣Transport in the transportation box to the place of operation.
5.3 Packaging disposal
All packaging materials are environmentally friendly and 100% recyclable:
• Outer packaging of device
Polymer stretch wrap, complying with EU Directive 2002/95/EC (RoHS)
• Packaging
• Wooden crate treated in accordance with ISPM 15 standard, confirmed by IPPC logo
• Cardboard box in accordance with European packaging guideline 94/62EC,
recyclability confirmed by Resy symbol
• Carrying and securing materials
• Disposable plastic pallet
• Plastic straps
• Plastic adhesive strips
• Filler material
Paper pads
6 Installation
6.1 Mounting the system cabinet
The system cabinet is supplied with brackets for wall mounting and must be installed on a
stable wall with suitable fastening fixtures.
The different versions of the control system with attached mounting brackets are listed
below.

Master Meter System Installation
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6.1.1 Non-Ex version
334 (13.2)
326 (12.8)
300 (11.8)
746 (29.4) 800 (31.5) 870 (34.3)
624 (24.6)
600 (23.6)
561 (22.1)
A0048021
 4 Dimensions in mm (in)
6.1.2 Ex Zone 1 version
311 (12.2)
365 (14.4) 430 (16.9)
430 (16.9)
405 (15.9)
A0048022
 5 Dimensions in mm (in)

Installation Master Meter System
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6.1.3 Ex Zone 2 version
800 (31.5) 870 (34.3)
600 (23.6)
561 (22.1)
311 (12.2)
300 (11.8)
A0048023
 6 Dimensions in mm (in)
6.1.4 Weight
Version Number of lines Weight
Non-Ex 1 48 kg (106 lb)
2 50 kg (110 lb)
Ex Zone 1 1 55 kg (121 lb)
2 57 kg (126 lb)
Ex Zone 2 1 45 kg (99 lb)
2 47 kg (104 lb)
6.2 Flow computer
The system is delivered with the flow computer already installed.
Detailed information on installation →  55

Master Meter System Commissioning
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7 Commissioning
7.1 Software update
If an update is required for one of the following programs, this must be carried out
first:
• HMI
• OPC
• Flow computer app
7.2 Wireless communication (can be used on a tablet PC)
All process values from the flow computer, MM and DUT are linked via an industrial
switch and transmitted to the tablet PC via an industrial, wireless router.
Check the wireless connection on the tablet PC to ensure that communication is working
correctly.
The I/O Diagnostics screen shows the process parameters that are transmitted via
Modbus from the field device in question, once Modbus communication has been
successfully established.
To ensure that communication is functioning correctly, verify that the values shown on the
display are meaningful.
For further information →  33
7.3 HMI settings
7.3.1 Test settings
Prior to commissioning the system, a number of test-related settings must be
correctly defined and entered. These include:
• Customer name, customer location
• Default settings for verification mode
• Default settings for verification method
• MM configuration (e.g. serial number, tag name, manufacturer, etc.)
• DUT configuration
• Units
For further information →  36
7.3.2 System settings
The system settings generally include user settings (e.g. date and time, file path),
communication (e.g. IP address) and other configurations.
For further information →  42

Operation Master Meter System
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8 Operation
8.1 HMI navigation
The following overview shows hows the user can navigate between the screens. Depending
on the user group, certain screens may not be available and are therefore grayed out.
A0048451-EN
8.2 General information
8.2.1 Status bar
The status bar is located at the top of the screen and contains the following information:
• System name
• Customer name
• System date, system time
• Endress+Hauser logo (→  7,  18) or system status (OK, warning, error;
→  8,  18)
A0048129
 7 Status bar (with Endress+Hauser logo)
A0048130
 8 Status bar (with system status)

Master Meter System Operation
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8.2.2 Navigation bar
The navigation bar is located at the top of the screen, directly below the status bar, and
enables navigation between the individual screens.
The current screen is displayed with a blue background.
A0048131
8.3 User management
User management is where the access rights for operation are organized.
Certain functions are only available to users with more wide-ranging access rights. If
access is restricted, consideration should be given to acquiring login details in order to
obtain increased access rights.
For more information →  46
A0048094
 9 No access rights

Operation Master Meter System
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8.4 "Home" screen
Each time the tablet PC or panel PC is switched on or restarted, the HMI program is
automatically loaded and the home screen then appears.
The operator can navigate from here to the following main sections:
•Proving
•Diagnostics
•System
•Visualization
•User
The grayed-out Guidance section is temporarily blocked.
A0048037
8.5 "Proving" screen
A proving operation is carried out on the "Proving" screen. The user should call up the
"Proving" screen" once the physical connection has been prepared, system communication
established and the HMI settings successfully configured.
The operator also can access the MM flow computer on this screen via the integrated web
browser. Reports of past operations can also be retrieved, displayed and exported here.
Additional login data are required to access the MM flow computer.
On the "Home" screen, tap Proving. The "Proving" screen opens.
The operator can navigate from here to the following subsections:
•Prove Wizard
•Reports
•Flow Computer 1 Website