Eneo 222184 User manual

EN
User Manual
1/2.8" Network Dome, PTZ,
Day&Night, 20x, H.265, WDR,
1920x1080, PoE, IP66
IPP-62A0020M0B

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CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK,
DO NOT REMOVE COVER (OR BACK)
NO USER-SERVICEABLE PARTS INSIDE.
REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
WARNING
TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO
NOT EXPOSE THIS PRODUCT TO RAIN OR MOISTURE. DO
NOT INSERT ANY METALLIC OBJECTS THROUGH THE
VENTILATION GRILLS OR OTHER OPENINGS ON THE
EQUIPMEN T.
CAUTION
EXPLANATION OF GRAPHICAL SYMBOLS
The lightning flash with arrowhead symbol, within an
equilateral triangle, is intended to alert the user to
the presence of uninsulated “dangerous voltage”
within the product’s enclosure that may be of
sufficient magnitude to constitute a risk of electric
shock to persons.
The exclamation point within an equilateral triangle
is intended to alert the user to the presence of
important operating and maintenance (servicing)
instructions in the literature accompanying the
appliance.

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FCC COMPLIANCE STATEMENT
This device complies with Part 15 of the FCC Rules. Operation is subject
to the following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
FCC INFORMATION: This equipment has been tested and found to
comply with the limits for a Class A digital device, pursuant to Part 15 of
the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference when the equipment is operated in
a commercial environment. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in
accordance with the instruction manual, may cause harmful interference
to radio communications. Operation of this equipment in a residential area
is likely to cause harmful interference in which case the user will be
required to correct the interference at his own expense.
CAUTION: Changes or modifications not expressly approved by the party
responsible for compliance could void the user’s authority to operate the
equipment.
This Class A digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe A est conforme à la norme NMB-003
du Canada.
CE COMPLIANCE STATEMENT
WARNING
This is a Class A product. In a domestic environment this product may
cause radio interference in which case the user may be required to take
adequate measures.
CAUTION
RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE.
DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS.

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IMPORTANT SAFETY INSTRUCTIONS
1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus near water.
6. Clean only with dry cloth.
7. Do not block any ventilation openings. Install in accordance with the
manufacturer’s instructions.
8. Do not install near any heat sources such as radiators, heat registers, stoves,
or other apparatus (including amplifiers) that produce heat.
9. Do not defeat the safety purpose of the polarized or grounding-type plug. A
polarized plug has two blades with one wider than the other. A grounding
type plug has two blades and a third grounding prong. The wide blade or the
third prong is provided for your safety. If the provided plug does not fit into
your outlet, consult an electrician for replacement of the obsolete outlet.
10. Protect the power cord from being walked on or pinched particularly at plugs,
convenience receptacles, and the point where they exit from the apparatus.
11. Only use attachments/accessories specified by the manufacturer.
12. Use only with the cart, stand, tripod, bracket, or table
specified by the manufacturer, or sold with the apparatus.
When a cart is used, use caution when moving the
cart/apparatus combination to avoid injury from tip-over.
13. Unplug this apparatus during lightning storms or when
unused for long periods of time.
14. Refer all servicing to qualified service personnel. Servicing is required when
the apparatus has been damaged in any way, such as power-supply cord or
plug is damaged, liquid has been spilled or objects have fallen into the
apparatus, the apparatus has been exposed to rain or moisture, does not
operate normally, or has been dropped.
15. CAUTION – THESE SERVICING INSTRUCTIONS ARE FOR USE BY
QUALIFIED SERVICE PERSONNEL ONLY. TO REDUCE THE RISK OF
ELECTRIC SHOCK DO NOT PERFORM ANY SERVICING OTHER THAN
THAT CONTAINED IN THE OPERATING INSTRUCTIONS UNLESS YOU
ARE QUALIFIED TO DO SO.
16. Use satisfy clause 2.5 of IEC60950-1/UL60950-1 or Certified/Listed
Class 2 power source only.
17. ITE is to be connected only to PoE networks without routing to the outside
plant.

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Contents
1 Introduction...................................................................................................................6
1.1 Components........................................................................................................................6
1.2 Key Features .......................................................................................................................7
2 Installation.....................................................................................................................8
2.1 Mounting the Dome Camera..............................................................................................8
2.1.1 Locking the Dome Camera....................................................................................... 8
2.1.2 Heater Kit Installation (Optional) ........................................................................... 10
2.2 Basic Configuration of Dome Camera System ..............................................................11
2.3 Resetting to the factory default settings........................................................................12
2.4 Connections......................................................................................................................13
2.4.1 Network Connection & IP Assignment .................................................................. 14
3 Operation.....................................................................................................................15
3.1 Access from a browser ....................................................................................................15
3.2 Access from the internet..................................................................................................16
3.3 Setting the admin password over a secure connection ...............................................16
3.4 Live View Page..................................................................................................................17
3.5 Playback ............................................................................................................................19
3.6 Network Camera Setup ....................................................................................................21
3.6.1 Basic Configuration ................................................................................................ 21
3.6.2 Video & Image.......................................................................................................... 26
3.6.3 Audio ........................................................................................................................ 36
3.6.4 Event ........................................................................................................................ 37
3.6.5 Dome Configuration................................................................................................ 59
3.6.6 System ..................................................................................................................... 67
3.7 Help....................................................................................................................................87
A Appendix .....................................................................................................................88
A.1 Troubleshooting...............................................................................................................88
A.2 Alarm Connection ............................................................................................................89
A.3 Preventive Maintenance ..................................................................................................89
A.4 System Requirement for Web Browser..........................................................................90
A.5 General Performance Considerations ...........................................................................90
A.6 Product Specification ......................................................................................................91

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1 Introduction
The network camera supports the network service for a sensor image with progressive scan, which
can be monitored on a real-time screen regardless of distances and locations. By using its
dedicated program, many users are able to have an access to the network camera at once or a
single user can monitor various network cameras at the same time. It also enables users to play,
store and retrieve a monitoring image by using a PC. All the settings and real-time monitoring
screens are also provided through an access to the web.
The network camera is fully featured for security surveillance and remote monitoring needs. It is
based on the DSP compression chip, and makes it available on the network as real-time, full frame
rate Motion JPEG, H.264 and H.265 video streams.
The alarm input and alarm output can be used to connect various third party devices, such as, door
sensors and alarm bells.
1.1 Components
This system comes with the following components;
* Dome Camera 1
* Installation Guide/CD 1 (Optional)
* Template Sheet 1
* Mounting Bracket 1
* Safety Lanyard 1
* Accessory Kit 1
1) Mounting screws (PH6 x 35.0) (4)
2) Plastic anchors (4)
3) O-Rings (4)
4) Torx wrench (1)
* Accessory Connector 1
1) 3-Pin Terminal Block (1)
2) 6-Pin Terminal Block (1)
* RJ-45 Waterproof Cover 1
NOTE: Check your package to make sure that you received the complete system, including
all components listed above.
NOTE: Adaptor for 12VDC & 24VAC is not supplied.

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1.2 Key Features
• Brilliant video quality
The network camera offers the highly efficient H.264/H.265 video compression, which
drastically reduces bandwidth and storage requirements without compromising image quality.
Motion JPEG is also supported for increased flexibility.
• Quad Streams
The network camera can deliver quad video streams simultaneously using H.264/H.265 and
Motion JPEG. This means that several video streams can be configured with different
compression formats, resolutions and frame rates for different needs.
• Intelligent video capabilities
The network camera includes intelligent capabilities such as enhanced video motion detection.
The network camera’s external inputs and outputs can be connected to devices such as
sensors and relays, enabling the system to react to alarms and activate lights or open/close
doors.
• Improved Security
The network camera logs all user access, and lists currently connected users. Also, its full
frame rate video can be provided over HTTPS.
• PoE (Power over Ethernet)
This network camera can be powered through PoE, which simplifies installation since only one
cable is needed for carrying power, as well as video controls.
• ONVIF Certificate
This is a global interface standard that makes it easier for end users, integrators, consultants,
and manufacturers to take advantage of the possibilities offered by network video technology.
ONVIF enables interoperability between different vendor products, increased flexibility,
reduced cost, and future-proof systems.
• Micro-SD Recording support
The network camera also supports a Micro-SD memory slot for local recording with removable
storage of type SDHC and SDXC.
• Audio support
The network camera also supports two-way audio.

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2 Installation
2.1 Mounting the Dome Camera
The dome camera is for use in surface or pendent mounting applications, and the mounting
member must be capable of supporting loads of up to 10 lb (4.5 kg). (Pendent mounting must use
pendent mount accessory.)
The dome cameras mounting bracket should be attached to a structural object, such as hard wood,
wall stud or ceiling rafter that supports the weight of the dome camera.
CAUTION: A silicone rubber sealant must be applied to seal the housing to secure
waterproofing.
CAUTION: Please reset the camera after 30 ~ 60 minutes when installing it in situations
colder than -10°C.
2.1.1 Locking the Dome Camera
1. Make screw holes on the ceiling using the supplied mounting Template Sheet (Figure A).
2. Fix the Mounting Bracket to the ceiling using supplied Anchors (4x) and Mounting Screws (4x)
(Figure B).
3. Hook up the Safety Lanyard to the Safety Lanyard Hook of the Mounting Bracket (Figure C).
4. Align the locking tab on the bracket and the locking slot on the base of the dome (Figure D).
5. Turn the dome to the counterclockwise about 10 degree to the locked position (Figure E).

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CAUTION: Before installing mounting bracket to surface pre-adjust the four mounting
screws “A” on the base of the dome camera to best match the mounting
bracket locked position. Unscrew the locking screw on the side of the dome’s
base and fit the tab of the mounting bracket into the locking slot. Screws “A”
should not be too tight or too loose when the dome is in the locked position.
After setting the proper positions of screws “A” remove the mounting bracket
and install it to the proper surface. If it is too difficult to lock the dome in
position after the mounting bracket has been installed readjust the screws
“A” by unscrewing them a small amount and try to install dome camera again.

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2.1.2 Heater Kit Installation (Optional)
1. Assemble the Heater board to two bosses with screws.
Take it to a reference “B” in the bottom case as below.
2. Place the Heater in the slot “A”.
Heater cable should be placed away from the Main board.
3. Plug the power connector to the socket “C” (J1) of the Heater board.
4. 24VAC is recommended to use for the camera power for stable operation with heater kit.
• HEATER (IF APPLICABLE)
Power Supply 24VAC
Power Consumption 10W
Heater ON at 59°F (15°C)
Heater OFF at 77°F (25°C)
• POWER
Use Certified/Listed power source only.
CAUTION 1: Dehumidify after installing the heater kit. Otherwise, moisture may be
generated at certain temperatures. Then close the cover tightly to ensure
waterproofing.
CAUTION 2: Please reset the camera after 30 ~ 60 minutes when installing it in situations
colder than -10°C.