ENGWE-BIKES RS6 Configuration guide

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ENGWE-BIKES

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Electric Bicycle
General Manual
Operation and maintenance manual
Before using the e-bike, please read the attached operating instructions.
Carefully read the safety rules.

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CONTENTS
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Content..................................................................................3
Safety Instruction...................................................................4
Bike Components...................................................................6
Technical Parameters.............................................................7
Fault and Troubleshooting......................................................8
Warranty Service....................................................................9

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Safety Instruction
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IMPORTANCE
When using the electric bicycle, basic safety precautions should always be
followed, including the following:
1. Read all instructions.
2. To protect against fire, electric shock and injury to persons, do not immerse
cord, plugs, or e-bike in water or other liquid.
3. Close supervision is necessary when the e-bike is used by or near children.
4. Unplug from outlet when not in charging and before cleaning.
5. Do not operate the e-bike with a damaged cord or plug or after the e-bike
malfunctions, or has been damaged in any manner. Take the e-bike to the
nearest authorized service bike shop for examination, repair or adjustment.
6. The use of accessory attachments not recommended by the e-bike
manufacturer may result in fire, electric shock or injury to persons.
7. Do waterproof when using on a rainy or snowy day.
8. Do not let cord hang over the edge of table or counter, or touch hot surfaces.
9. Do not place on or near a hot gas or electric burner, or a heated oven.
10. Always attach the plug to the battery first, then plug the cord into the wall
outlet.
11. Do not use the bike for other than intended use.
12. Save these instructions.

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Safety Instruction
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Read This First: Safety and Compliance with the Law
Congratulations on your purchasing of your new e-bike. Your new e-bike is
an excellent piece of personal transportation equipment that will give you
good service for many years.
Before you start using your e-bike, we want you to be aware of a few
important points. Please read this section carefully.
Observe Laws Regarding the Use of Battery-Operated Bicycles
Your e-bike is designed and manufactured to meet safety requirements as
a battery-operated bicycle. However, state and local laws governing the
use of battery-operated bicycles on public roadways, parks, and other open
areas may differ. Please check with your local authority before using your
e-bike in public areas.
Observe Laws Regarding the Use of Bicycles
Note that all laws regarding the use of bicycles in public areas, such as
those mandating the use of helmets and the use of infant seats, will
automatically apply for e-bikes. Check with your local authority on what
restrictions might apply.
The Lithium-ion Battery of Your e-Bike
Your e-bike is equipped with the latest battery technology. The
lithium-ion battery is much lighter than lead- or nickel-based batteries
that are being used in some older models.
Your First Ride
Please be VERY CAREFUL when you are ready to get on your e-bike for
the first time because that the e-bike moves significantly faster than a
regular bicycle at active power-assisted mode. Take your e-bike to an area
with a lot of open space before you start. Do not start pedaling hard as soon
as you get on the e-bike (as you normally would so with a regular bicycle),
as the e-bike will accelerate under pedal-assist mode and you may be
unprepared for the sudden increase in speed. However, after a few times,
you will enjoy using the pedal-assisted function.

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Bike Components
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Technical Parameters
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Fault and Troubleshooting
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Fault and Troubleshooting
Fault Description
Fault Reason
Solution
Speed regulation failure or
speed below 6.2mph
1. The battery voltage is too low
2. The speed control lever is faulty
3. Transmission group failure
Fully charge the battery
Motor hub does not work
after power on
1. The battery wiring is loose
2. The battery wiring plug is loose
3. The speed control lever is faulty
1. Take out the battery box
and reinstall it
2. Fasten the wiring plug
Insufficient cruising range
after charging
1. Insufficient tire pressure
2. Insufficient charging or faulty
charger
3. The battery is aging or damaged
4.Uphill / headwind / heavy load /
poor road conditions / low temperature
1. Full of gas
2. Fully charge or check the
charger
3. Replace the battery
4. It is recommended to use
pedal assist
Charger not charging
1.The plug is not inserted properly
2.The charger fuse is blown
3. The battery pack fuse is blown
1. Fasten the socket
2. Replace the fuse
The battery is fully charged
but no voltage is displayed,
the motor hub is difficult to
start
1. The voltage is lower than 30V when
starting the electric hub
2. The battery switch wire falls off
3. The monitor patch cord is loose
4. Controller failure
1. Replace the battery with
a new one
2. Reconnect/tighten
After opening the electric
door lock, it is found that
the signal part is normal
and the driving part is
abnormal
1. Battery undervoltage
2. The left and right brake levers are
damaged
3. The controller or motor is damaged
4. Line abnormality
5.The speed control handle is damaged
or the circuit is abnormal
1. Replace the speed control
handle and overhaul the
circuit
2. Timely charging
3. Replace the left and right
brake levers
4. Replace the controller or
motor
Abnormal zero start mode
(switch left and right
position)
1.The start mode switch or speed
control handle is damaged
2. Line abnormality
Replace damaged
parts/repair wiring
Non-zero start mode
exception (switch is in the
middle)
1.The starting mode switch is
incorrectly selected or the booster is
damaged
2. Line abnormality
Check switch
position/replace
booster/repair circuit

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Warranty Service
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If the product has problems with the following forms during the
protection period, we will provide customer service as part of
the product quality guarantee.
Accessories
Quality problem
Warranty period
Service content
Motor
Motor will not be
able to use
1 year
Free delivery of
parts
Accelerator
Natural conditions
(such as impact force
cannot be used except
damage）
1 year
Free delivery of
parts
Controller
Failure occurs under
normal use
1 year
Free delivery of
parts
Charger
Failure occurs under
normal use
1 year
Free delivery of
parts
Lithium Battery
Can't charge
discharge under
normal use
1 year
Free delivery of
parts
Notes:
If the above issues occur during the protection period, please contact us
and send us photos or videos of the defective parts. If we confirm that the
fault is caused by the quality of the product itself we will send you the
parts that are needed replaced for free.