
Solving Problems
CheckingthePrinterStatus..................188
Checking Messages on the LCD Screen. . . . . . . 188
CheckingthePrinterStatus-Windows.......189
CheckingthePrinterStatus-MacOS........190
RemovingJammedPaper...................190
Removing Jammed Paper from Inside the
Printer...............................190
Removing Jammed Paper from Rear Cover. . . . 192
Removing Jammed Paper from the Paper
Cassette..............................192
Paper Does Not Feed Correctly. . . . . . . . . . . . . . . 193
PaperJams............................194
PaperFeedsataSlant....................194
Several Sheets of Paper are Fed at a Time. . . . . . 194
CD/DVDTrayisEjected..................194
PowerandControlPanelProblems............195
PowerDoesNotTurnOn.................195
PowerDoesNotTurnO.................195
PowerTurnsOAutomatically.............195
LCDScreenGetsDark...................195
e Auto Power On Features does not Work. . . 195
CannotPrintfromaComputer...............196
CheckingtheConnection(USB)............196
CheckingtheConnection(Network).........196
Checking the Soware and Data. . . . . . . . . . . . 197
Checking the Printer Status from the
Computer(Windows)....................199
Checking the Printer Status from the
Computer(MacOS).....................200
WhenYouCannotMakeNetworkSettings...... 200
Cannot Connect from Devices Even ough
NetworkSettingsareNoProblems.......... 200
Checking the SSID Connected to the Printer. . . 202
CheckingtheSSIDfortheComputer.........203
CannotPrintfromaniPhoneoriPad.......... 204
PrintoutProblems........................204
PrintoutisScuedorColorisMissing........204
BandingorUnexpectedColorsAppear.......204
Colored Banding Appears at Intervals of
Approximately2.5cm....................205
Blurry Prints, Vertical Banding, or
Misalignment..........................205
PrintQualityisPoor.....................206
PaperIsSmearedorScued...............207
Paper is Smeared During Automatic 2-Sided
Printing..............................208
PrintedPhotosareSticky.................208
Images or Photos are Printed in Unexpected
Colors...............................208
Colors Dier from What You See on the
Display..............................209
CannotPrintWithoutMargins.............209
Edges of the Image are Cropped During
BorderlessPrinting......................209
e Position, Size, or Margins of the Printout
AreIncorrect..........................210
Multiple Originals are Copied onto a Single
Sheet................................210
Printing Position of Photo Stickers is Incorrect. 210
Printing Position on a CD/DVD is Incorrect. . . 210
Printed Characters Are Incorrect or Garbled. . . 211
ePrintedImageIsInverted..............211
Mosaic-LikePatternsinthePrints...........211
Uneven Colors, Smears, Dots, or Straight
LinesAppearintheCopiedImage...........211
Moiré (Cross-Hatch) Patterns Appear in the
CopiedImage......................... 212
An Image of the Reverse Side of the Original
AppearsintheCopiedImage..............212
e Printout Problem Could Not be Cleared. . . 212
OtherPrintingProblems................... 212
PrintingIsTooSlow.....................212
Printing Slows Down Dramatically During
ContinuousPrinting.....................213
Cannot Cancel Printing from a Computer
RunningMacOSXv10.6.8................213
CannotStartScanning.....................214
Cannot Start Scanning when Using the
ControlPanel..........................214
ScannedImageProblems...................215
Uneven Colors, Dirt, Spots, and so on Appear
whenScanningfromtheScannerGlass.......215
eImageQualityIsRough...............215
Oset Appears in the Background of Images. . . 215
TextisBlurred.........................216
Moiré Patterns (Web-Like Shadows) Appear. . . 216
Cannot Scan the Correct Area on the
ScannerGlass..........................216
Cannot Preview in umbnail............. 217
Text is Not Recognized Correctly when
SavingasaSearchablePDF................217
Cannot Solve Problems in the Scanned Image. . 217
OtherScanningProblems...................218
ScanningSpeedIsSlow...................218
Scanning Stops when Scanning to PDF/
Multi-TIFF........................... 218
OtherProblems..........................219
User's Guide
Contents
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