
4Install software
Note: If you are using a Mac or your computer does not have a
CD/DVD drive, an Internet connection is required to obtain the product
software.
1 Make sure the product is NOT CONNECTED to your
computer.
Windows®:If you see a Found New Hardware screen, click
Cancel and disconnect the USB cable.
2 Insert the product CD (Windows only) or download and
run your product’s software package. For the latest
software, visit: www.epson.com.jm/support/m2120.
3 Follow the instructions on the computer screen to run the
setup program.
4 When you see the Select Your Connection screen, select
one of the following:
• Wireless connection
In most cases, the software installer automatically
attempts to set up your wireless connection. If setup
is unsuccessful, you may need to enter your network
name (SSID) and password.
• Direct USB connection
Make sure you have the USB cable ready.
Mobile printing
Connect wirelessly from your smartphone, tablet, or computer.
Print documents and photos from across the room or around
the world:
• Print directly from a smartphone or tablet using iOS or
Android™ with Epson iPrint™. Simply connect your printer
and device to the same network and tap the action icon to
select the print option.
• Print from wherever you are, next to your printer or
remotely, with Epson Connect™. Learn more at
www.epson.com.jm/connect.
• Print directly from your Android™ (v4.4 or later) device*.
Simply connect your printer and device to the same network
and tap the menu icon to select the print option.
• Use Epson Print Enabler (free from Google Play™) with
Android devices (v4.4 or later). Then connect your printer
and device to the same network and tap the menu icon to
select the print option.
* May require the Epson Print Enabler or Mopria Print Service app from
Google Play.
EPSON is a registered trademark, EPSON Exceed Your Vision is a registered logomark, and
Epson Connect and Epson iPrint are trademarks of Seiko Epson Corporation.
Designed for Excellence is a trademark of Epson America, Inc.
Mac is a trademark of Apple Inc., registered in the U.S. and other countries.
Windows is a registered trademark of Microsoft Corporation in the United States and/or
other countries.
Android and Google Play are trademarks of Google LLC.
General Notice: Other product names used herein are for identification purposes only and may
be trademarks of their respective owners. Epson disclaims any and all rights in those marks.
This information is subject to change without notice.
© 2019 Epson America, Inc., 11/19
Printed in XXXXXX CPD-58089
2 Squeeze the tab on the right edge guide and slide the
edge guides all the way out.
3 Insert paper with the glossy or printable side facedown,
against the front of the cassette. Then slide the edge
guides against the paper, but not too tightly.
Note: Do not load paper above the arrow mark on the side
edge guide.
4 Keep the cassette flat as you slide it in until it stops.
Note: Do not push in the paper after sliding in the paper
cassette; it may cause a paper feed problem. If the paper is
pushed in, align the paper to the paper size line on the paper tray.
5 Extend the output tray and raise the paper stopper.
6 Select the paper settings on the product’s control panel.
Any problems?
Network setup was unsuccessful.
• Make sure you select the right network name (SSID).
• Restart your router (turn it off and then on), then try to
connect to it again.
• The printer can only connect to a network that supports
2.4 GHz connections. If your router offers both 2.4 GHz
and 5 GHz connections, make sure 2.4 GHz is enabled.
• If you see a firewall alert message, click Unblock or Allow
to let setup continue.
There are lines or incorrect colors in my printouts.
Run a nozzle check to see if there are any clogged nozzles.
Then clean the print head, if necessary. See the online User’s
Guide for more information.
The product’s screen is dark.
Make sure the product is turned on, and press any button to
wake it from sleep mode.
Setup is unable to find my product after connecting it
with a USB cable.
Make sure your product is on and securely connected as
shown:
Any questions?
User’s Guide
Windows: Click the icon on your desktop or Apps screen to
access the online User’s Guide.
Mac: Click the icon in Applications/Epson Software/Guide
to access the online User’s Guide.
If you don’t have a User’s Guide icon, go to the Epson website,
as described in the next section.
Technical support
Visit www.epson.com.jm/support/m2120 to download
drivers, view manuals, get FAQs, or contact Epson.
You can also speak to a service technician by calling one of
these numbers:
Argentina (54 11) 5167-0300 Guatemala* 1-800-835-0358
0800-288-37766 Mexico 01-800-087-1080
Bolivia* 800-100-116 Mexico City (52 55) 1323-2052
Chile (56 2) 2484-3400 Nicaragua* 00-1-800-226-0368
Colombia 018000-915235 Panama* 00-800-052-1376
Bogota (57 1) 592-2200 Paraguay 009-800-521-0019
Costa Rica 800-377-6627 Peru 0800-10-126
Dominican Lima (51 1) 418-0210
Republic* 1-888-760-0068 Uruguay 00040-5210067
Ecuador* 1-800-000-044 Venezuela (58 212) 240-1111
El Salvador* 800-6570
* Contact your local phone company to call this toll-free number from a mobile
phone.
If your country does not appear on the list, contact your
nearest Epson sales office. Toll or long distance charges
may apply.
Need paper and ink?
Ensure brilliant results with Epson specialty
and plain papers, engineered specifically
for Epson printers. You can purchase them
from an Epson authorized reseller. To find
the nearest one, visit www.epson.com.jm
or contact Epson as described in “Any
questions?” on this sheet.
M2120 replacement ink
Color High-capacity
Black 534