Epson Stylus Scan 2000 User manual

9
All in One Product
All rights reserved. No part of this publication may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying,
recording, or otherwise, without the prior written permission of SEIKO EPSON
CORPORATION. The information contained herein is designed only for use with this EPSON
printer. EPSON is not responsible for any use of this information as applied to other printers.
Neither SEIKO EPSON CORPORATION nor its affiliates shall be liable to the purchaser of
this product or third parties for damages, losses, costs, or expenses incurred by the purchaser
or third parties as a result of: accident, misuse, or abuse of this product or unauthorized
modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly
comply with SEIKO EPSON CORPORATION's operating and maintenance instructions.
SEIKO EPSON CORPORATION shall not be liable for any damages or problems arising from
the use of any options or any consumable products other than those designated as Original
EPSON Products or EPSON Approved Products by SEIKO EPSON CORPORATION.
SEIKO EPSON CORPORATION shall not be held liable for any damage resulting from
electromagnetic interference that occurs from the use of any interface cables other than
EPSON Approved Products by SEIKO EPSON CORPORATION.
EPSON is a registered trademark and EPSON ESC/P and EPSON Stylus are trademarks of
SEIKO EPSON CORPORATION.
Microsoft and Windows are registered trademarks of Microsoft Corporation.
General Notice: Other product names used herein are for identification purposes only and may be
trademarks of their respective owners. EPSON disclaims any and all rights in those marks.
Copyright © 2000 by SEIKO EPSON CORPORATION, Nagano, Japan.

10
Where to Find Information
Setup Guide
❏Read this first to set up and begin using your EPSON Stylus
Scan. This guide also includes information on installing the
EPSON Stylus Scan software.
Daily Use guide
❏Refer to this for information on daily operation. This guide
also contains troubleshooting tips and information on
contacting customer support.
Reference Guide (on the CD-ROM)
The Reference Guide included on the CD-ROM offers easy-to-
access information about all aspects of the EPSON Stylus Scan. It
contains information on the following:
❏Using the printer, scanner, and copier functions
❏Using the software
❏Working with special paper and other media
❏Performing maintenance
❏Troubleshooting
To view the Reference Guide, you must have a Web browser
installed on your computer. For more information on using this
CD-ROM, see the included CD-ROM Booklet.

3
Safety Instructions
Safety InstructionsSafety Instructions
Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . 5
55
5
Declaration of Conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . 6
A Few Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
ENERGY STAR Compliance . . . . . . . . . . . . . . . . . . . . . . . . . 9
Warnings, Cautions, and Notes . . . . . . . . . . . . . . . . . . . . . . .9
EPSON Stylus Scan Parts and Functions
EPSON Stylus Scan Parts and FunctionsEPSON Stylus Scan Parts and Functions
EPSON Stylus Scan Parts and Functions . . . . . . . . .
. . . . . . . . .. . . . . . . . .
. . . . . . . . . 11
1111
11
Stylus Scan Parts and Control Panel Functions . . . . . . . . . 11
Printing Your Page
Printing Your PagePrinting Your Page
Printing Your Page . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . 17
1717
17
Loading Special Paper and Other Media . . . . . . . . . . . . . . .17
Loading Envelopes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Introduction to Printer Software for Windows . . . . . . . . . . 23
Making Changes to Printer Driver Settings for Windows 24
Previewing your printout . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Getting Information Through Online Help for Windows . 31
Printing Your Page for Macintosh . . . . . . . . . . . . . . . . . . . .33
Printer Software Introduction . . . . . . . . . . . . . . . . . . . . . . . . 33
Making Changes to Printer Driver Settings . . . . . . . . . . . . . 33
Previewing your Printout . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Saving Print Data in Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Scanning
ScanningScanning
Scanning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
4545
45
Loading the Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Scanning Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Copier
CopierCopier
Copier . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
5555
55
Copying
CopyingCopying
Copying . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
5555
55
Loading the Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Using the EPSON SMART PANEL Copy Utility . . . . . . . . 56
Using Stylus Scan’s Control Panel . . . . . . . . . . . . . . . . . . . .60
Replacing Ink Cartridges
Replacing Ink CartridgesReplacing Ink Cartridges
Replacing Ink Cartridges . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . 63
6363
63
Using the control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

4
Using Status Monitor 3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Maintenance
MaintenanceMaintenance
Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75
7575
75
Checking the Print Head Nozzles . . . . . . . . . . . . . . . . . . . . 75
Cleaning the Print Head . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Aligning the Print Head . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Calibrating Your Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Troubleshooting
TroubleshootingTroubleshooting
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83
8383
83
Error Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Typical Problems and Solutions . . . . . . . . . . . . . . . . . . . . . . 85
Where to Get Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Options and Consumable Products
Options and Consumable ProductsOptions and Consumable Products
Options and Consumable Products . . . . . . . . . . . . .
. . . . . . . . . . . . .. . . . . . . . . . . . .
. . . . . . . . . . . . .95
9595
95
Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Consumable products . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

169
Safety Instructions
Declaration of Conformity
According to ISO/IEC Guide 22 and EN 45014
Manufacturer: SEIKO EPSON CORPORATION
Address: 3-5, Owa 3-chome, Suwa-shi,
Nagano-ken 392-8502 Japan
Representative: EPSON EUROPE B.V.
Address: Prof. J. H. Bavincklaan 5 1183
AT Amstelveen
The Netherlands
Declares that the Product:
Product Name: Multi Function Printer
Model: C120A
Conforms to the following Directive(s) and Norm(s):
Directive 89/336/EEC:
EN 55022 Class B
EN 61000-3-2
EN 61000-3-3
EN 50082-1
IEC 801-2
IEC 801-3
IEC 801-4
Directive 73/23/EEC:
EN 60950
June 1999
H. Horiuchi
President of EPSON EUROPE B.V.

170
Important Safety Instructions
Read all of these instructions before using your EPSON Stylus
Scan. Also be sure to follow all warnings and instructions marked
on the Stylus Scan.
❏Unplug the Stylus Scan before cleaning. Clean with a damp
cloth only. Do not spill liquid on the Stylus Scan.
❏Do not place the Stylus Scan on an unstable surface, or near a
radiator or heat source.
❏Do not block or cover the openings in the Stylus Scan’s
cabinet. Do not insert objects through the slots.
❏Take care not to spill liquid on the Stylus Scan.
❏Use only the type of power source indicated on the Stylus
Scan’s label.
❏Connect all equipment to properly grounded power outlets.
Avoid using outlets on the same circuit as air control systems,
or other devices that consume large amounts of electricity and
regularly switch on and off.
❏Avoid electrical outlets controlled by wall switches or
automatic timers.
❏Keep the entire computer system away from potentialsources
of electromagnetic interference, such as loudspeakers and the
base units of cordless telephones.
❏Do not use a damaged or frayed power cord.
❏If you use an extension cord with the Stylus Scan, make sure
the total ampere rating of the devices plugged into the
extensioncorddoesnot exceedthecord’s ampere rating.Also,
make sure the total ampere rating of all devices plugged into
the wall outlet does not exceed the wall outlet’s ampererating.

171
❏Do not attempt to service the EPSON Stylus Scan yourself.
❏Unplug the Stylus Scan and refer servicing to qualified service
personnel under the following conditions:
The power cord or plug is damaged; liquid has entered the
Stylus Scan; the Stylus Scan has been dropped or the cabinet
damaged; the Stylus Scan does not operate normally or
exhibits a distinct change in performance.
❏If you are using the Stylus Scan in Germany, observe the
following:
To provide adequate short-circuit protection and over-
current protection for this Stylus Scan, the building
installation must be protected by a 16 Amp circuit breaker.
Bei Anschluß des Druckers an die Stromversorgung muß
sichergestellt werden, daß die Gebäudeinstallation miteinem
16 A- Überstromschalter abgesichert ist.
A Few Precautions
When using the Stylus Scan
❏Do not put your hand inside the Stylus Scan or touch the print
head during operation.
❏Do not move the print head by hand. Doing so may damage
the EPSON Stylus Scan.
❏Always turn of the Stylus Scan using the
Ppower button.
When this button is pressed, the
Ppower light flashes briefly
and then goes off. Do not unplug the Stylus Scan or turn off
the power to the outlet until the
Ppower light stops flashing.

172
❏Before transporting the Stylus Scan, make sure the print head
is in the home (far right) position and the ink cartridges are
in place.
When handling the ink cartridges
❏Keep ink cartridges out of the reach of children. Do not allow
children to drink from or otherwise handle the cartridges.
❏If ink gets on your skin, wash it off with soap and water. If it
gets into your eyes, flush them immediately with water.
❏Do not shake the ink cartridges; this can cause leakage.
❏Install the ink cartridge immediately after you remove it from
its package. Leaving the cartridge unpacked for a long time
before use may result in reduced print quality.
❏Once you install an ink cartridge, do not open the clamp or
remove the cartridge except to replace it with a new one.
Otherwise, the cartridge may become unusable.
❏Do not use an ink cartridge beyond the date printed on the
cartridge carton. For best results, use up the ink cartridges
within six months of installing them.
❏Do not dismantle the ink cartridges or try to refill them. Doing
so may damage the print head.
When choosing a place for the Stylus Scan
❏Place the EPSON Stylus Scan on a flat, stable surface that
extends beyond the Stylus Scan base in all directions. The
Stylus Scan will not operate properly if it is tilted or at an
angle.
❏Avoid places subject to rapid changes in temperature and
humidity. Also, keep the Stylus Scan away from direct
sunlight, strong light, and heat sources.

173
❏Avoid places subject to shocks and vibrations.
❏Leave enough room around the Stylus Scan to allow for
sufficient ventilation.
❏Place the Stylus Scan near a wall outlet where the plug can be
easily unplugged.
Note for French-speaking users:
Placez l’imprimante près d’une prise de contacte où la fiche peut être
débranchée facilement.
ENERGY STAR Compliance
As an ENERGY STAR Partner, EPSON has
determined that this product meets the ENERGY
STAR guidelines for energy efficiency.
The International ENERGY STAR Office Equipment Program is
a voluntary partnership with the computer and office equipment
industry to promote the introduction of energy-efficient personal
computers, monitors, printers, fax machines, and copiers in an
effort to reduce air pollution caused by power generation.
Warnings, Cautions, and Notes
wWarnings
must be followed carefully to avoid bodily injury.
cCautions
must be observed to avoid damage to your equipment.
Notes
contain important information and useful tips on the operation of your
Stylus Scan.

174
EPSON Stylus Scan Parts and Functions
Stylus Scan Parts and Control Panel Functions
paper feeder
document edge
guides
output tray extension
output tray
front cover
paper support
document support
document feeder
paper edge guide
top cover

175
ink cartridge clamps
adjust lever
control panel
black ink cartridge
replacement position
color ink cartridge
replacement position

176
Control Panel
The control panel consists of buttons and indicator lights, and
gives you access to several features. Match the icons on the control
panel with those in the chart below.
Buttons
Button Function
P
power
Turns the Stylus Scan on and off.
selector lights
reduce/enlarge
light
reduce/enlarge
button
copy mode button

177
E
load/eject
Loads paper into or ejects paper from the paper
feeder if pressed and released quickly. If the print
head is in the ink cartridge change position, it returns
to the home position.
Moves the print head to the ink cartridge change
position if pressed and held for three seconds.
Prints a status and pattern sheet when pressed and
held while turning the power on.
R
cleaning
Returns the print head to its home position after ink
cartridge replacement.
Cleans the print head when pressed and held for three
seconds when the
Bblack or Acolor ink out light is off.
Moves the print head to the ink cartridge replacement
position if pressed for three seconds while the
Bblack
or
Acolor ink out light is flashing or on, or if a cartridge
is missing.
y
stop/clear
Ejects the original document from the document
feeder if pressed before copying.
Cancels copying and ejects the original document if
pressed while copying is in progress.
x
copy
Starts copying.
copy mode Enables copy mode selection if pressed while the
reduce/enlarge light is on. The selector light for the
currently selected copy mode comes on.
Changes the copy setting if pressed while the reduce/
enlarge light is off. You can choose between B/W,
Grayscale, and Color copy settings.
reduce/
enlarge
Changes the copy magnification.
Allows the selection of a magnification rate If pressed
while the reduce/enlarge light is off. The reduce/
enlarge light and the selector light for the currently
selected magnification rate come on.
Changes the magnification setting if pressed while the
reduce/enlarge light is on. You can choose between
the following magnification rates: 70%, 93%,100%, and
141%.

178
Lights
Light Description
P
power
On when the Stylus Scan is on and ready toprint, copy,
or scan.
Flashing when the Stylus Scan is receiving data,
printing, scanning, copying, warming up, or in ink
cartridge replacement mode.
S
paper out
On when the Stylus Scan is out of paper for printing or
copying. Load paper into the paper feeder, then press
the
Eload/eject button to resume printing or copying.
Flashing when the paper is jammed in the paper
feeder. Remove all paper from the paper feeder, then
reload the paper. If the light continues to flash, turn off
the Stylus Scan and gently pull all of the paper out of
the paper path.
B
black ink
out
Flashing when the black ink cartridge is nearly empty.
Obtain a new black ink cartridge.
On when the black ink cartridge is empty. Replace the
black ink cartridge (S020189).
A
color ink
out
Flashing when the color ink cartridge is nearly empty.
Obtain a new color ink cartridge.
On when color ink cartridge is empty. Replace the
color ink cartridge. (S020191).
reduce/
enlarge
On when the selector lights are indicating the currently
selected magnification rate.
Off when the Selector lights are indicating the
currently selected copy mode.

179
selector lights When the reduce/enlarge light is off, these lights
indicate the current copy setting.
Top: On when Color is the copy setting.
Middle: On when Grayscale is the copy setting.
Bottom: On when B/W is the copy setting.
When the reduce/enlarge light is on, these lights
indicate the current magnification setting.
All: Off when 100% is the magnification setting.
Top: On when 141% is the magnification setting.
Middle: On when 93% is the magnification setting.
Bottom: On when 70% is the magnification setting.
j
Scan/Copy
Error
On when there is paper is jammed in the document
feeder, or when another scan or copy error has
occurred.

6
Printing Your Page
Loading Special Paper and Other Media
You can achieve good results with most plain bond paper.
However, coated paper and glossy film result in higher quality
printouts because these media absorb smaller amounts of ink.
You can print on a wide variety of special media, including ink
jet paper, photo quality glossy film, photo paper, transparencies,
index cards, and adhesive sheets.
EPSON distributes special media that are formulated for the ink
used in EPSON ink jet devices. It is recommended that you use
these media to ensure high-quality results. See “EPSON special
media” for a complete list of these products.
When loading special media distributed by EPSON, read the
instructions included with the media and keep the following
points in mind.

7
❏Make sure the printable side of the paper is facing up when
loadingmedia into thepaper feeder. See theinstruction sheets
packed with the media to determine which side is the
printable surface. Some media have cut corners to help
identify the correct loading direction, as shown in the
illustration.
Note:
If you extend the printable area by selecting the Maximum setting
in the printer driver, the cut corner on special paper may mar your
printout.
❏Make sure the paper stack fits under the arrow mark located
on the inside surface of the left edge guide.
❏Remove any documents from the document feeder before
printing using the paper feeder.
cut corner
printable
side up

8
❏The loading capacity for EPSON special media is explained
below.
* Be careful not to print on support sheets loaded under special media.
360 dpi Ink Jet Paper and
Photo Quality Ink Jet Paper
Up to the arrow mark on the left edge
guide.
Photo Quality Ink Jet Cards,
Ink Jet Note Cards, and Ink
Jet Greeting Cards
Up to 30 index cards. Always place the
included support sheet* under the cards.
Ink Jet Transparencies Up to 30 transparencies. Always put a sheet
of plain paper under the stack of
transparencies.
Photo Quality Self Adhesive
Sheets
One sheet at a time.
Photo Paper Up to 20 sheets of 4 ×6 inch Photo Paper.
Always put a support sheet* under the
stack of Photo Paper.
For 200 ×300 mm Photo Paper, you can
only load one sheet at a time.
Photo Stickers 16 and
Photo Stickers 4
One sheet at a time. Always put the
included Support Sheets* A and B under the
stack of Photo Stickers.
Panoramic Photo Paper
and Iron-On Cool Peel
Transfer Paper
One sheet at a time.
Matte Paper-Heavyweight Up to 20 sheets.
Always put a support sheet* under the
stack of Matte Paper-Heavyweight.

9
❏If the paper is curled, make sure to flatten it or curl it slightly
toward the opposite side before loading. Printing on curled
paper may smear your printout, especially when printing
with Maximum selected as the Printable Area setting.
❏If ink smears on your documents when printing on thick
media, move the adjust lever to the “+” position. To change
the setting, open the front cover and position the lever as
shown in the illustration.
Note:
❏Return the adjust lever to the “0” position before printing or
copying using media of normal thickness. Leaving the lever in
the “+” position may cause gaps in the printed image.
❏When the adjust lever is in the “+” position, make sure the High
Speed setting in the printer driver’s Advanced dialog box is off.
To turn this option off, you may also need to change the Print
Quality setting.

10
About special media cleaning sheets
Cleaning sheets packaged with EPSON special media should not
be used with the Stylus Scan. The cleaningfunction performed by
these sheets is not needed, and the sheets could jam in the Stylus
Scan.
Loading Envelopes
When printing on envelopes, please note the following:
❏You can load up to ten envelopes at a time into the paper
feeder.
Note:
The folding quality and thickness of envelopes vary widely. If the
total thickness of the stack of envelopes exceeds ten millimeters, press
the stack flat before loading.
❏Set the adjust lever to the “+” position. To do this, open the
front cover and reposition the lever.
Note:
❏Return the adjust lever to the “0” position before printing or
copying using media of normal thickness. Leaving the lever in
the “+” position may cause gaps in the printed image.
❏When the adjust lever is in the “+” position, make sure the High
Speed setting in the printer driver’s Advanced dialog box is off.
To turn this option off, you may also need to change the Print
Quality setting.