
Aligning the Print Head Using the Product Control Panel............................................................ 248
Aligning the Print Head Using a Computer Utility......................................................................... 250
Cleaning the Paper Path .................................................................................................................. 253
Cleaning and Transporting Your Product ............................................................................................. 254
Cleaning Your Product..................................................................................................................... 254
Transporting Your Product............................................................................................................... 255
Solving Problems.................................................................................................................................... 257
Checking for Software Updates........................................................................................................ 257
Product Status Messages ................................................................................................................ 258
Running a Product Check ................................................................................................................ 259
Resetting Control Panel Defaults ..................................................................................................... 261
Solving Setup Problems................................................................................................................... 262
Noise After Ink Installation........................................................................................................... 263
Software Installation Problems.................................................................................................... 263
Control Panel Setup Problems .................................................................................................... 263
Solving Network Problems............................................................................................................... 264
Network Software Cannot Find Product on a Network................................................................. 264
Product Does Not Appear in Mac OS X Printer Window.............................................................. 264
Cannot Print Over a Network....................................................................................................... 265
Cannot Scan Over a Network...................................................................................................... 265
Printing a Network Status Sheet.................................................................................................. 266
Solving Copying Problems............................................................................................................... 267
Product Makes Noise, But Nothing Copies.................................................................................. 267
Product Makes Noise When It Sits for a While............................................................................. 268
Solving Paper Problems................................................................................................................... 268
Paper Feeding Problems............................................................................................................. 268
Paper Jam Problems Inside the Product ..................................................................................... 269
Paper Jam Problems in the Cassette .......................................................................................... 271
Paper Jam Problems in the Duplexer.......................................................................................... 273
Document Jams in the Automatic Document Feeder................................................................... 276
Paper Ejection Problems............................................................................................................. 279
Solving PCL/PostScript Problems.................................................................................................... 280
Nothing Prints.............................................................................................................................. 280
9