Epson AcuLaser C1750N User manual

User’s Guide
NPD4429-00 EN

Contents
Preface
CopyrightandTrademarks...............................................................7
UsingThisGuide........................................................................8
Conventions.......................................................................8
ProductFeatures........................................................................9
About the Epson AcuLaser C1750 Series. . ..............................................9
Features...........................................................................9
Chapter 1 Specifications
Specifications..........................................................................11
Chapter 2 Basic Operation
MainComponents.....................................................................15
FrontView........................................................................15
RearView.........................................................................16
OperatorPanel....................................................................16
PrintingaPanelSettingsPage............................................................18
TheOperatorPanel................................................................18
ThePrinterSettingUtility...........................................................18
PowerSaverMode......................................................................19
ExitingthePowerSaverMode........................................................19
Chapter 3 Printer Management Software
PrintDriver...........................................................................20
EpsonNetConfig.......................................................................20
Creating an Administrative Password.................................................20
Printer Setting Utility (WindowsOnly)....................................................21
StatusMonitor(WindowsOnly)..........................................................22
Launcher (Windows Only). . . ............................................................23
Epson AcuLaser C1750 Series User’s Guide
Contents 2

Chapter 4 Network Basics
Overview of Network Setup and Configuration..............................................24
Connecting Your Printer. . . . . ...........................................................24
Connecting Printer to Computer or Network...........................................25
SettingtheIPAddress...................................................................28
TCP/IPandIPAddresses............................................................28
Automatically Setting the Printer’sIPAddress..........................................28
Dynamic Methods of Setting the Printer’s IPAddress....................................28
Assigning an IP Address (for IPv4 Mode)..............................................30
VerifyingtheIPSettings.............................................................32
Printing and Checking the PrinterSettingsPage.........................................33
Installing Print Driver on Computers RunningWindows.....................................34
IdentifyingPrintDriverPre-installStatus(forNetworkConnectionSetup)..................34
USBConnectionSetup..............................................................36
NetworkConnectionSetup..........................................................38
Configuring Wireless Settings (Epson AcuLaser C1750W Only). ..........................39
Setting Up for Shared Printing.......................................................74
Installing Print Driver on Computers RunningMacOSX.....................................83
InstallingtheDriver................................................................83
AddingaPrinter...................................................................84
Chapter 5 Printing Basics
AboutPrintMedia.....................................................................91
PrintMediaUsageGuidelines........................................................91
Print Media That Can Damage Your Printer............................................92
Supported Print Media..................................................................92
UsablePrintMedia.................................................................93
Loading Print Media....................................................................95
Capacity..........................................................................95
PrintMediaDimensions............................................................96
Loading Print Media in the Multipurpose Feeder(MPF)..................................96
Loading Print Media in the Priority Sheet Inserter (PSI)................................. 105
Manual Duplex Printing (Windows Print Driver Only)..................................111
UsingtheOutputTrayExtension....................................................115
Printing............................................................................. 115
SendingaJobtoPrint..............................................................115
CancelingaPrintJob.............................................................. 116
Epson AcuLaser C1750 Series User’s Guide
Contents 3

SelectingPrintingOptions..........................................................117
Printing Custom Size Paper.........................................................122
CheckingStatusofPrintData....................................................... 124
PrintingaReportPage............................................................. 125
PrinterSettings................................................................... 126
Printing with Web Services on Devices (WSD)............................................. 129
AddingRolesofPrintServices...................................................... 129
PrinterSetup..................................................................... 130
Chapter 6 Using the Operator Panel Menus
UnderstandingthePrinterMenus........................................................132
Information Pgs.................................................................. 132
BillingMeters.................................................................... 133
AdminMenu.....................................................................133
PanelLanguage...................................................................149
Panel Lock Function...................................................................149
EnablingthePanelLock............................................................149
DisablingthePanelLock........................................................... 150
Setting the PowerSaver Time Option..................................................... 151
Resetting to Factory Defaults............................................................151
Chapter 7 Troubleshooting
ClearingJams.........................................................................152
AvoidingJams....................................................................152
Identifying the Location of Paper Jams. . . .............................................153
Clearing Paper Jams From the Front of thePrinter......................................154
ClearingPaperJamsFromtheBackofthePrinter...................................... 155
Clearing Paper Jams From the CenterOutputTray..................................... 157
JamProblems.................................................................... 160
BasicPrinterProblems................................................................. 161
DisplayProblems..................................................................... 161
PrintingProblems.....................................................................162
PrintQualityProblems.................................................................164
TheOutputIsTooLight........................................................... 164
Toner Smears or Print Comes Off/Stain on Back Side................................... 165
Random Spots/Blurred Images...................................................... 166
Epson AcuLaser C1750 Series User’s Guide
Contents 4

TheEntireOutputIsBlank......................................................... 166
Streaks Appear on the Output.......................................................167
PitchedColorDots................................................................167
VerticalBlanks................................................................... 167
Mottle...........................................................................168
Ghosting........................................................................ 168
Fog............................................................................. 169
Bead-Carry-Out(BCO)............................................................ 170
AugerMark......................................................................171
Wrinkled/StainedPaper............................................................171
The Top Margin Is Incorrect........................................................172
Color Registration Is out of Alignment............................................... 173
Protrudent/BumpyPaper...........................................................175
Adjusting Color Registration............................................................175
Performing Auto Correct...........................................................175
Printing the Color Registration Chart. . . . . . . ......................................... 176
DeterminingValues............................................................... 177
EnteringValues...................................................................178
Noise................................................................................180
OtherProblems.......................................................................182
Understanding Printer Messages.........................................................182
ContactingService.....................................................................193
GettingHelp......................................................................... 193
LCD Panel Messages. . . . . . . ........................................................193
StatusMonitorAlerts..............................................................193
NonGenuineTonerMode..............................................................194
TheOperatorPanel............................................................... 194
ThePrinterSettingUtility.......................................................... 194
Chapter 8 Maintenance
CleaningthePrinter................................................................... 196
CleaningInsidethePrinter......................................................... 196
Cleaning the Color Toner Density (CTD) Sensor.......................................199
Replacing Toner Cartridges. . . . ......................................................... 201
Overview........................................................................ 201
Removing the Toner Cartridges..................................................... 202
InstallingaTonerCartridge.........................................................204
OrderingSupplies..................................................................... 205
Epson AcuLaser C1750 Series User’s Guide
Contents 5

Consumables.....................................................................206
WhentoOrderTonerCartridges.................................................... 206
Storing Consumables.................................................................. 206
ManagingthePrinter.................................................................. 207
Checking or Managing the Printer with EpsonNetConfig................................207
CheckingPrinterStatuswithStatusMonitor(WindowsOnly)............................207
Checking Printer Status Through E-mail..............................................208
ConservingSupplies................................................................... 210
CheckingPageCounts................................................................. 211
MovingthePrinter.................................................................... 212
Appendix A Where To Get Help
Contacting Epson Support..............................................................216
Before Contacting Epson. . . . . ...................................................... 216
Help for Users in Europe. . . . ....................................................... 216
Help for Users in Taiwan...........................................................216
Help for Users in Singapore. ........................................................218
HelpforUsersinThailand..........................................................218
Help for Users in Vietnam..........................................................219
HelpforUsersinIndonesia.........................................................219
Help for Users in Hong Kong....................................................... 221
HelpforUsersinMalaysia..........................................................221
HelpforUsersinIndia.............................................................222
Help for Users in the Philippines.................................................... 223
Index
Epson AcuLaser C1750 Series User’s Guide
Contents 6

Preface
Copyright and Trademarks
No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form
or by any means, mechanical, photocopying, recording, or otherwise, without the prior written
permission of Seiko Epson Corporation. No patent liability is assumed with respect to the use of the
information contained herein.
Neither is any liability assumed for damages resulting from the use of the information contained
herein. Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this
product or third parties for damages, losses, costs, or expenses incurred by purchaser or third parties
as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or
alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson
Corporation’s operating and maintenance instructions.
Seiko Epson Corporation and its affiliates shall not be liable against any damages or problems arising
from the use of any options or any consumable products other than those designated as Original
Epson Products or Epson Approved Products by Seiko Epson Corporation.
Apple
®
, Bonjour
®
, ColorSync
®
, Macintosh
®
, and Mac OS
®
are trademarks of Apple Inc. in the
United States and/or other countries.
Microsoft
®
, Windows Vista
®
, Windows
®
, and Windows Server
®
are trademarks of Microsoft
Corporation in the United States and/or other countries.
EPSON is a registered trademark and EPSON AcuLaser is a trademark of Seiko Epson Corporation.
General Notice: Other product names used herein are for identification purposes only and may be
trademarks of their respective owners. Epson disclaims any and all rights in those marks.
Copyright © 2011 Seiko Epson Corporation. All rights reserved.
Epson AcuLaser C1750 Series User’s Guide
Preface 7

Using This Guide
Conventions
1. In this guide, personal computers and workstations are collectively called “computers”.
2. The following terms are used throughout this guide:
Important:
Important information that must be read and followed.
Note:
Additional information that merits emphasis.
See Also:
References within this guide.
3. Orientation of documents or paper is described in this guide as follows:
, , Long Edge Feed (LEF): Loading the document or paper in portrait orientation.
, , Short Edge Feed (SEF): Loading the document or paper in landscape orientation.
LEF Orientation SEF Orientation
* Paper feed direction
Epson AcuLaser C1750 Series User’s Guide
Preface 8

Product Features
About the Epson AcuLaser C1750 Series
The Epson AcuLaser C1750 series consists of the following two products:
❏Epson AcuLaser C1750N: Network capable model
❏Epson AcuLaser C1750W: Wireless communication capable model
Features
This section describes the product features and indicates their links.
2 Sided Print (Manual)
2 Sided Print is to print two or more pages on the
front and back sides of a single sheet of paper
manually. This feature allows you to reduce the
paper consumption.
For more information, see “Manual Duplex
Printing (Windows Print Driver Only)” on page
111.
Multiple-Up Print
Multiple-Up enables you to print multiple pages
on a single sheet of paper. This feature allows
you to reduce the paper consumption.
For more information, see the print driver’s
Help.
Epson AcuLaser C1750 Series User’s Guide
Preface 9

Printing Through Wireless Connection
(Wireless Print) (Epson AcuLaser C1750W
Only)
The Wireless LAN feature on your printer
allows you to install the printer at any location,
and enables printing without a wired
connection to your computer.
The Wireless LAN feature is unavailable
depending on the region you purchased.
For more information, see “Configuring
Wireless Settings (Epson AcuLaser C1750W
Only)” on page 39.
Priority Sheet Inserter (PSI)
Print media loaded on the PSI is given
precedence over those loaded on the
multipurpose feeder (MPF). Using the PSI
allows you to use other types or sizes of print
media preferentially over the regular print
media loaded on the MPF.
For more information, see “Loading Print
Media in the Priority Sheet Inserter (PSI)” on
page 105.
Epson AcuLaser C1750 Series User’s Guide
Preface 10

Chapter 1
Specifications
Specifications
This chapter lists the main specifications of the printer. Note that the specifications of the product may
change without prior notice.
Items Description
Product Code Epson AcuLaser C1750N 220V: C11CB71021
Epson AcuLaser C1750N 110V: C11CB71031
Epson AcuLaser C1750W 220V: C11CB71041
Epson AcuLaser C1750W 110V: C11CB71051
Type Desktop
Printing method LED Xerography
Important:
LED + LED electrophotographic system
Fusing system Thermal fusing system using a belt
Continuous print speed
*1
A4 : When plain paper fed is from the multipurpose feeder
Color 1 Sided
*2
: 12 sheets/min
Monochrome 1 Sided: 15 sheets/min
Important:
*1 Print speed may decrease due to factors such as paper type, paper size, and
printing conditions.
*2 When continuously printing a single document of A4 .
Resolution Data Processing Resolution:
600 ×600 dpi
Output Resolution:
1200 ×2400 dpi
Tone/Color 256 tones/color (16.7 million colors)
Epson AcuLaser C1750 Series User’s Guide
Specifications 11

Items Description
Paper Size Multipurpose feeder:
A4, B5, A5, Legal (8.5 ×14"), Folio(8.5×13"),Letter (8.5 ×11"), Executive,#10 Env,
Monarch, DL, C5, Custom Size (Width: 76.2 – 215.9 mm, Length: 127 – 355.6
mm)
Priority sheet inserter:
A4, B5, A5, Legal (8.5 ×14"), Folio(8.5×13"), Letter (8.5 ×11"), Executive, #10Env,
Monarch, DL, C5, Custom Size (Width: 76.2 – 215.9 mm, Length: 190.5 – 355.6
mm)
Image loss: 4.1 mm from the top, bottom, left, and right edges
Paper Type Plain, Bond, Lightweight Cardstock, Lightweight Glossy Cardstock, Recycled,
Labels, Envelope, Letterhead, Pre-Printed, Hole Punched, Colored, Special,
Custom Type
Important:
❏Use only the recommended paper. Using paper other than that
recommended for the printer can cause printing problems. Do not use
special ink jet paper.
❏Note that poor printing quality due to paper-related printing problems
can occur when using the printer in an environment that is dry, cold, or
very humid.
❏Printing over the printed side or on the reverse side of paper that already
has been printed on can result in poor print quality.
❏When printing on envelopes, use envelopes that do not have adhesive
applied.
❏The type of paper being used and environmental conditions can affect
printing quality. Because of this, it is recommended that you test print and
confirm proper print quality before using the printer.
Paper capacity Standard:
Multipurpose feeder: 150 sheets; Priority sheet inserter: 10 sheets
Output tray capacity Standard: approximately 100 sheets (face down)
2-sided Printing Feature Standard (Manual)
Memory capacity Standard: 128 MB (Onboard)
Important:
The above memory capacity does not guarantee print quality depending on
the type and content of print data.
Hard disk —
Page Description Language — (Host-based)
Epson AcuLaser C1750 Series User’s Guide
Specifications 12

Items Description
Supported OS
*1
Windows
®
XP, Windows
®
XP x64 Edition, Windows Vista
®
, Windows Vista
®
x64 Edition, Windows Server
®
2003, Windows Server
®
2003 x64 Edition,
Windows Server
®
2008, Windows Server
®
2008 x64 Edition, Windows
Server
®
2008 R2 x64 Edition, Windows
®
7, Windows
®
7 x64 Edition, Mac
OS
®
*2
Important:
*1 For the latest information about the supported operating systems, contact
our Customer Support Center or your dealer.
*2 Mac OS
®
X 10.3.9 – 10.6 are supported.
Interface Epson AcuLaser C1750N:
Standard: USB 1.1/2.0 (Hi-Speed), Ethernet (10Base-T, 100Base-TX)
Epson AcuLaser C1750W:
Standard: USB 1.1/2.0 (Hi-Speed), Ethernet (10Base-T, 100Base-TX),
IEEE802.11b/g/n
Supported protocol TCP/IP (LPR, Port9100, WSD, HTTP, SMTP, RARP, AutoIP), SNMP, DHCP, BOOTP,
Bonjour (mDNS)
Power AC 110 – 127 V ± 10%; 7 A; both 50/60 Hz ± 3 Hz
AC 220 – 240 V ± 10%; 5 A; both 50/60 Hz ± 3 Hz
Power consumption Maximum: 340 W, During Mode 2 of Power Saver Mode: 7 W or less
Average:
During standby: 69 W,
During continuous color printing: 340 W,
During continuous monochrome printing: 340 W
Important:
Mode 1 of Power Saver Mode: 14 W average
(The printer does not use electricity when the power is switched off even with
the power cord is plugged in.)
Dimensions (main unit only) 394 (W) ×304 (D)
*1
×234 (H) mm
Important:
*1 When the front cover is closed.
Weight Main Unit: 10.55 – 10.65 kg (main unit only, including toner cartridges)
Epson AcuLaser C1750 Series User’s Guide
Specifications 13

Items Description
Usage Environment During Use: Temperature: 10 – 32 ˚C; Humidity: 10 – 85% (except malfunctions
due to dew condensation)
Non-Use: Temperature: -20 – 40 ˚C; Humidity:5 –85% (except malfunctions due
to dew condensation)
Important:
Until the conditions (temperature and humidity) inside the printer become
acclimated to the installation environment, certain qualities of the paper can
cause poor printing.
Epson AcuLaser C1750 Series User’s Guide
Specifications 14

Chapter 2
Basic Operation
Main Components
This section provides an overview of your Epson AcuLaser C1750 series.
Front View
12 11 10 9 8 7 6 5
12 3 4
7
1 Operator Panel 2 Center Output Tray
3 Output Tray Extension 4 Print Head Cleaning Rod
5 Toner Access Cover 6 Power Switch
7 Paper Width Guides 8 Multipurpose feeder (MPF)
9FrontCover 10SlideBar
11 Length Guide 12 Priority Sheet Inserter (PSI)
Epson AcuLaser C1750 Series User’s Guide
Basic Operation 15

Rear View
9
8
7
10
6
12
3
4
5
1 Power Connector 2 Rear Cover Handle
3 USB Port 4 Ethernet Port
5 Rear Door 6 Transfer Roller
7 Paper Chute 8 Paper Feed Roller
9 Transfer Belt 10 Levers
Operator Panel
The operator panel has a liquid crystal display (LCD), buttons, and indicators.
1
10
65
4
3
2
7
8
9
1. (Energy Saver) Button/Indicator
Epson AcuLaser C1750 Series User’s Guide
Basic Operation 16

❏Lights up in the Mode 2 for the Power Saver Mode. Press this button to exit the Power Saver
Mode.
2. Buttons
❏Scrolls through menus or items in the Menu mode. To enter numbers or passwords, press
these buttons.
3. Buttons
❏Selects submenus or setting values in the Menu mode.
4. (Cancel Job) Button
❏Cancels the current print job.
5. (Error) Indicator
❏Lights up when an error occurs and blinks when an unrecoverable error occurs.
6. (Ready) Indicator
❏Lights up when the printer is ready or the printer is in the Mode 1 for the Power Saver Mode
and blinks when data is being received.
7. (Back) Button
❏Switches to the print mode from the top menu of the Menu mode.
❏Returns to the upper hierarchy of the menu from the submenu of the Menu mode.
8. Button
❏Displays the selected menu or item and determines the selected value in the Menu mode.
9. LCD Panel
❏Displays various settings, instructions, and error messages.
10. (Menu) Button
❏Moves to the top menu.
Epson AcuLaser C1750 Series User’s Guide
Basic Operation 17

Printing a Panel Settings Page
The Panel Settings page shows current settings for the operator panel menus.
The Operator Panel
1. Press the (Menu) button.
2. Select Information Pgs, and then press the button.
3. Select Panel Settings, and then press the button.
The Panel Settings page is printed.
The Printer Setting Utility
The following procedure uses Microsoft
®
Windows
®
XP as an example.
1. Click start — All Programs — EPSON — EPSON Printer Software — EPSON AL-C1750N /
EPSON AL-C1750W — Printer Setting Utility.
Note:
The Select Printer window appears in this step, when multiple print drivers are installed on your
computer. In this case, click the name of the desired printer listed in Printer Name.
The Printer Setting Utility appears.
2. Click the Printer Settings Report tab.
3. Select Information Pages from the list at the left side of the page.
The Information Pages page is displayed.
4. Click the Panel Settings button.
The Panel Settings page is printed.
Epson AcuLaser C1750 Series User’s Guide
Basic Operation 18

Power Saver Mode
The printer has a power saving feature which reduces power consumption during periods of
inactivity. This feature operates in two modes: Mode 1 and Mode 2. The power consumption of the
printer in Mode 2 is lower than in Mode 1. As delivered, the printer switches to the Mode 1 five
minutes after the last print job is printed. The printer then switches to the Mode 2 after another six
minutes of inactivity. When the printer is in the Mode 1, the display shows Ready/Standby. In the
Mode 2, all lamps on the operator panel except for the (Energy Saver) button go out. The display
also goes blank and displays nothing.
The factory default settings of five minutes (Mode 1) and six minutes (Mode 2) are changeable within
the range of 5 to 30 minutes (Mode 1) and 1 to 6 minutes (Mode 2). The printer returns to the
ready-to-print state in about 25 seconds when re-activated.
See Also:
“Setting the PowerSaver Time Option” on page 151
Exiting the Power Saver Mode
The printer automatically exits the Power Saver Mode when it receives a print job from a computer. To
manually exit the Mode 1, press any button on the operator panel. To exit the Mode 2, press the
(Energy Saver) button.
Note:
❏Opening and closing the rear door will cause the printer to exit the Mode 1.
❏When the printer is in the Mode 2, all buttons on the operator panel except for the (EnergySaver)
button do not function. To use the buttons on the operator panel, press the (EnergySaver) button
to exit the Power Saver Mode.
See Also:
“Setting the PowerSaver Time Option” on page 151
Epson AcuLaser C1750 Series User’s Guide
Basic Operation 19

Chapter 3
Printer Management Software
Print Driver
To access all of your printer’s features, install the print driver from the Software Disc.
The print driver enables your computer and printer to communicate and provides access to your
printer features.
See Also:
❏“Installing Print Driver on Computers Running Windows” on page 34
❏“Installing Print Driver on Computers Running Mac OS X” on page 83
EpsonNet Config
This section provides information on EpsonNet Config, a hyper text transfer protocol (HTTP)-based
web page service that is accessed through your web browser.
These pages give you instant access to printer status, and printer configuration options. Anyone on
your network can access the printer using their web browser software. In administrative mode you can
change the configuration of the printer, and manage your printer settings without leaving your
computer.
Note:
❏Users who are not given passwords by the administrator can still view the configuration settings and
options in user mode. They will not be able to save or apply any changes to the current configuration.
❏For details on the menu items of EpsonNet Config, refer to the Help on the Software Disc.
Creating an Administrative Password
1. Launch your web browser.
2. Enter the IP address of the printer in the address bar, and then press the Enter key.
Epson AcuLaser C1750 Series User’s Guide
Printer Management Software 20