Epson EPL-N4000 User manual

Flamingo
Rev. C
A6 size Qrintro.fm
11/5/98 Pass 0
LProof Sign-off:
Takata _______
Nishi _______
Kurt _______
This Quick Reference Guide contains information on
clearing paper jams, understanding printer error
messages and changing the imaging cartridge.
Attach the included quick reference box to the front of
your printer as shown below as a convenient place to
keep this guide.
For more details on the items covered in this guide and
about your printer in general, see the Reference Guide.

1
Proof Sign-off:
<M.Takata> _______
<K.Nishi> _______
<K.Pipa> _______
<Flamingo>
Rev. C
A6 size Qr.fm
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R
Paper Jam Problems
Preventing Paper Feed and Paper Jam
Problems
To prevent frequent paper feed or paper jam problems,
use this checklist of corrective measures.
❏Use a higher-quality paper, one that is not too thin
or rough.
❏Fan a stack of paper and tap it on a flat surface to
even its edges before you load it.
❏Be sure that you do not load too much paper in the
paper sources.
❏Be sure to adjustthe paper guides so thatthe paper
can slide in and out freely.
❏Never lettheamount ofaccumulatedsheets exceed
the total output capacity of any output tray or bin.
❏Make sure you load paper with the correct side up.
Most packages of paper indicate the top side of the
paper with an arrow at the side of the package.

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<Flamingo>
Rev. C
A6 size Qr.fm
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LProof Sign-off:
<M.Takata> _______
<K.Nishi> _______
<K.Pipa> _______
Clearing Paper Jams
Whenapaperjamoccurs,Jam xxx xxx xxx xxx message
appears on the control panel. Xxx indicates areas where
jamsmaybeoccurring,suchasLC1(lowercassette1).See
the messages below for instructions on clearing paper
jams in each area.
Note:
❏Check for jams at allpapersources or paths indicated on
the control panel. Theprinter cannot resume printing if
the jams are not cleared.
❏Thecontrolpanelshowsuptofourpapersourcesorpaths
at the same time. Other areas where jams may be
occurring will be shown on the control panel after you
have checked all indicated jams.
D
LC4
LC3
LC2
LC5
LC1
DM
ENV
C
A
MP
B

3
Proof Sign-off:
<M.Takata> _______
<K.Nishi> _______
<K.Pipa> _______
<Flamingo>
Rev. C
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Paper Jam Problems
Jam LC1,Jam LC2 or Jam LC3 (LC3 is part of an option)
This message indicatesthat paper jammay be occurring
in lower cassette 1, 2, or 3 (LC3 appears if the optional
Large Capacity Paper Unit is installed).
1. Pull out the indicated cassette (lower cassette 1, 2,
or 3).
2. Carefully remove any paper you find jammed
inside the cassette or printer.
3. Remove the stack of paper from the cassette. Even
its edges by tapping the paper on a flat surface.
Thenreinsertthestackintothecassettemakingsure
the paper is evenly aligned and rests below the
maximum paper mark.
Make sure you are using the correct paper size and
that your paper meets the specifications for this
printer.
4. Reinstall the cassette.
5. Clear other paper jams that are indicated on the
control panel.

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<Flamingo>
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LProof Sign-off:
<M.Takata> _______
<K.Nishi> _______
<K.Pipa> _______
6. After that, if the control panel still indicates LC1,
LC2 or LC3, completely remove the indicated
cassette.
7. Carefully remove any sheets that have fed part way
into the printer.
8. Reinstall the removed cassette.
cCaution:
if you completely removed a cassette, be sure to
put it back into its original position. Changing
cassette 1 with cassette 2 (or cassette 3, if
installed) causes improper paper feeding.
9. The jammed page’s print data is automatically
reprinted.

5
Proof Sign-off:
<M.Takata> _______
<K.Nishi> _______
<K.Pipa> _______
<Flamingo>
Rev. C
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Paper Jam Problems
Jam MP
This message indicates that there may bea paper jam in
the MP (Multi Purpose) Tray.
1. Move the paper guide on the MP tray outwards.
2. Removeallthepaperfromthetray,anddiscardany
wrinkled or folded sheets.
3. Tap the edges of the paper stack on a flat surface.
Then reload the paper in the MP tray, making sure
it is evenly aligned and rests below the maximum
paper mark.
Make sure you are using the correct paper size and
that your paper meets the specifications for this
printer.
4. Clear any other paper jams indicated on the control
panel.

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<Flamingo>
Rev. C
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LProof Sign-off:
<M.Takata> _______
<K.Nishi> _______
<K.Pipa> _______
5. After that, if the control panel still indicates Jam MP,
completely remove the MP tray.
6. Carefully remove any sheets that have fed part way
into the printer.
7. Reinstall the removed tray and reinsert the paper.
Jam A
This message indicates that there may be a paper jam
inside cover A.
1. Open cover A on the left side of the printer. If the
optional Duplex Unit is installed, open cover DM
first, then open cover A. If the optional Envelope
Feeder is also installed, remove it before opening
the Duplex Unit.
wWarning:
When opening the printer, do not touch the hot
areas indicated on the caution labels inside cover
A.

7
Proof Sign-off:
<M.Takata> _______
<K.Nishi> _______
<K.Pipa> _______
<Flamingo>
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Paper Jam Problems
2. Remove any paper you find jammed inside the
printer.
Note:
Becausethetoneronthepaperinsidetheprintermaynot
have been fixed on the page, toner may come off on your
hands when you remove the paper. If you spill toner on
your clothing, rinse it off with cold water. Using hot
water may leave a permanent stain.

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<Flamingo>
Rev. C
A6 size Qr.fm
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LProof Sign-off:
<M.Takata> _______
<K.Nishi> _______
<K.Pipa> _______
3. If the paper is difficult to remove, use the gear lever
inside cover A shown below. Push the lever in and
up repeatedly to feed the jammed paper back out
cover A.
wWarning:
When opening the printer, do not touch the hot
areas indicated on the caution labels inside cover
A.
4. If necessary, open the front cover to remove the
imaging cartridge and any paper left in the paper
feed path, and then reinsert the imaging cartridge.
If you do not find any jammed paper, it may be in
another area.
5. Close the front cover, if opened, then close cover A.
Close the Duplex Unit, then reinstall the Envelope
Feeder, if you have these options.
6. When the paper jam is cleared completely, the
jammed page’s print data is automatically
reprinted.

9
Proof Sign-off:
<M.Takata> _______
<K.Nishi> _______
<K.Pipa> _______
<Flamingo>
Rev. C
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Paper Jam Problems
Ifthe control panel indicates another area, check for
paper jam there.
Jam B or Jam C (C is part of an option)
This message indicates that there may be a paper jam
inside cover B or C.
1. Open the indicated cover (B or C on left side of the
printer).
2. Carefully remove any paper you find jammed
inside the cover. If you do not find any,paper may
be jammed in another area.
3. Close the cover.
4. When the paper jam is cleared completely, the
jammed page’s print data is automatically
reprinted.
If the control panel indicates another area, clear the
paper jam there.

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<Flamingo>
Rev. C
A6 size Qr.fm
11/5/98 Pass 0
LProof Sign-off:
<M.Takata> _______
<K.Nishi> _______
<K.Pipa> _______
Jam LC4 or LC5 (LC4 and LC5 are both part of an option)
This message indicates that there may bea paper jam in
optional lower paper cassette 4 or 5.
1. Pullout theindicated cassette (lower paper cassette
4 or 5).
2. Remove any wrinkled or folded sheets.
3. Tap the edges of the paper stack on a flat surface.
Then reload the paperin the lower cassette,making
sure it is evenly aligned and rests below the
maximum paper mark.

11
Proof Sign-off:
<M.Takata> _______
<K.Nishi> _______
<K.Pipa> _______
<Flamingo>
Rev. C
A6 size Qr.fm
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R
Paper Jam Problems
Make sure you are using the correct paper size and
that your paper meets the specifications for this
printer.
If you do not find any jammed paper, reinstall the
tray into the cassette.
4. Clear other paper jams that are indicated on the
control panel.
5. After that, if the control panel still indicates LC4 or
LC5, completely remove lower cassette 3, and pull
out both the lowercassette 4 and 5as far asthey will
go.
6. Carefully remove any sheets that have fed part way
into the printer.
wWarning:
Be careful not to touch any of the sharp parts
inside the printer.
7. Reinstall lower cassette 3 and push allthe cassettes
back into the unit.
When the paper jam is cleared completely, the jammed
page’s print data is automatically reprinted.

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<Flamingo>
Rev. C
A6 size Qr.fm
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LProof Sign-off:
<M.Takata> _______
<K.Nishi> _______
<K.Pipa> _______
Jam ENV (ENV is an option)
This message indicates that there may bea paper jam in
the optional Envelope Feeder.
1. Carefullypullout thejammedpaper,alongwithall
the loaded envelopes.
2. Taptheedgesoftheenvelopestack onaflat surface.
Then reload the envelopes in the envelope tray,
makingsuretheyare evenlyaligned and rest below
the maximum paper mark.
Make sure you are using the correct envelope size
and that your envelopesmeet the specifications for
this printer.
3. Clear any other paper jams indicated on the control
panel.
4. Afterthat,ifthecontrolpanelstillindicatesJam ENV,
completely remove the envelope feeder.

13
Proof Sign-off:
<M.Takata> _______
<K.Nishi> _______
<K.Pipa> _______
<Flamingo>
Rev. C
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R
Paper Jam Problems
5. Carefully remove any envelopes that have fed part
way into the printer.
6. Reinstall the removed feeder and reinsert the
envelopes.
Jam D (D is part of an option)
This message indicatesthat paper jammay be occurring
inside of cover D, or the optional Multibin Unit.
1. Open cover D on left side of the optional Multibin
Unit.
2. Carefully remove any paper you find jammed in
cover D or the Multibin Unit.

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<Flamingo>
Rev. C
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LProof Sign-off:
<M.Takata> _______
<K.Nishi> _______
<K.Pipa> _______
If you do not find any jammed paper, it may be in
other area.
3. Close cover D.
4. Checkthebinsforanyjammedpaperandremoveit.
5. When the paper jam is cleared completely, the
jammed page’s print data is automatically
reprinted.
If the control panel indicates another area, clear the
paper jam there.
Jam DM (DM is part of an option)
This message indicates that there may be a paper jam
inside cover DM, or the optional Duplex Unit. If the
optional Envelope Feeder is also installed, remove it
before opening the Duplex Unit.

15
Proof Sign-off:
<M.Takata> _______
<K.Nishi> _______
<K.Pipa> _______
<Flamingo>
Rev. C
A6 size Qr.fm
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R
Paper Jam Problems
1. Open cover DM on left side of the Duplex Unit.
2. Open the transparent cover inside.
3. Carefully remove any paper you find jammed in
cover DM. Ifyou cannot findany jammed paper,it
may be in another area.
4. Close cover DM. If you removed the Envelope
Feeder, reinstall it.
5. When the paper jam is cleared completely, the
jammed page’s print data is automatically
reprinted.
Ifthe control panel indicates another area, check for
a paper jam there.

16
<Flamingo>
Rev. C
A6 size Qr.fm
11/5/98 Pass 0
LProof Sign-off:
<M.Takata> _______
<K.Nishi> _______
<K.Pipa> _______
Status and Error Messages
This section contains an alphabeticallist of status, error,
and warning messages that appear in the control panel
display.
Can’t Print Duplex
The printer cannot work in double-printing feature.
Make sure you are using an appropriate type and size
paper for the Duplex Unit.
Check Paper Type
The paper type setting in the printer driver, or in
SelecType, is different from the type of paper loaded in
theprinter.Makesurethecorrecttypeofpaperisloaded
in the printer; then press the Continue button to clear
the message.
Collate was disabled
The printer does not have sufficient memory to collate
print jobs. Only one set of copies will be printed. Add
more memory in your printer.
Press the Continue button to clear the message.

17
Proof Sign-off:
<M.Takata> _______
<K.Nishi> _______
<K.Pipa> _______
<Flamingo>
Rev. C
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R
Status and Error Messages
Cover A Open
Cover A, on the left side of the printer, is open. Pull up
the latch on cover A, then close the cover by pushing it
into the printer.
wWarning:
Do not touch the hot areas indicated on the caution
labels inside cover A.
If you still cannotclose the cover, the imaging cartridge
may not be installed correctly. Reinstall the imaging
cartridge as described in “Replacing the Imaging
Cartridge” on page 28.
Cover B Open
Cover B, on the left side of the printer, is open. Pull up
the latch on cover B, then close the cover by pushing it
into the printer.
Cover C Open
Cover C, on the left side of the optional Large Capacity
Paper Unit, is open. Pull the latch on cover C, then close
the cover by pushing it into the unit.
Cover D Open
Cover D, on the left side of the optional Multibin Unit,
is open. Pull the latch on cover D, then close the cover
by pushing it into the unit.

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<Flamingo>
Rev. C
A6 size Qr.fm
11/5/98 Pass 0
LProof Sign-off:
<M.Takata> _______
<K.Nishi> _______
<K.Pipa> _______
Cover DM Open
Cover DM, on the left side of the optional Duplex Unit,
is open. Pull the latch on cover DM and push back to
close.
DM Error xxx
AnerrorhasoccurredontheoptionalDuplexUnit.Turn
off the printer, wait 5 seconds, then turn the printer back
on.
If the message still appears, call your dealer or a
qualified service person.
Duplex Mem Overflow
There is not enough memory for duplex printing. The
printer prints only on the top side and ejects the paper.
To correct this error, follow the directions below.
If Auto Cont is Off in the SelecType Config menu, (1)
press Continue or (2) reset the printer by pressing the
ALT and Reset at the same time.
If Auto Cont is On in the SelecType Config menu, the
error is corrected automatically.
Face-down Full
The face-down tray is full with printed sheets. Remove
the sheets from the face-down tray and press Continue.