Epson AcuLaser C4000 User manual

Where to Find Information
Setup Guide
Provides you with information on assembling the printer and
installing the printer software.
Reference Guide (this manual)
Providesyouwithdetailedinformationontheprinter’sfunctions,
optional products, maintenance, troubleshooting, and technical
specifications.
Administrator’s Guide (on CD-ROM)
Provides network administrators with information on both the
printer driver and network settings.
Quick Reference (PDF guide on CD-ROM)
Provides you with a list of LCD panel messages, solutions for
paper jam problems, and other information about your printer
you may need to refer to on a regular basis. We recommend
printing this guide and keeping it near the printer.

Color Laser Printer
All rights reserved. No part of this publication may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, mechanical, photocopying, recording,
or otherwise, without the prior written permission of SEIKO EPSON CORPORATION. No
patentliabilityisassumedwithrespecttotheuseoftheinformationcontainedherein.Neither
is any liability assumed for damages resulting from the use of the information contained
herein.
Neither SEIKO EPSON CORPORATION nor its affiliates shall be liable to the purchaser of
this product or third parties for damages, losses, costs, or expenses incurred by purchaser or
third parties as a result of: accident, misuse, or abuse of this product or unauthorized
modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly
comply with SEIKO EPSON CORPORATION’s operating and maintenance instructions.
SEIKO EPSON CORPORATION shall not be liable against any damages or problems arising
from the use of any options or any consumable products other than those designated as
Original EPSON Products or EPSON Approved Products by SEIKO EPSON
CORPORATION.
EPSON and EPSON ESC/P are registered trademarks and EPSON ESC/P 2 is a trademark
of SEIKO EPSON CORPORATION.
Speedo, Fontware, FaceLift, Swiss, and Dutch are trademarks of Bitstream Inc.
CG Times and CG Omega are registered trademarks of Miles, Inc.
Univers is a registered trademark of Linotype AG and/or its subsidiaries.
Antique Olive is a trademark of Fonderie Olive.
Albertus is a trademark of Monotype Corporation plc.
Coronet is a trademark of Ludlow Industries (UK) Ltd.
Arial and Times New Roman are registered trademarks of Monotype Corporation plc.
Dutch and Swiss are trademarks of Bitstream Inc.
Times, Helvetica and Palatino are registered trademarks of the Linotype AG and/or its
subsidiaries.
ITC Avant Garde Gothic, ITC Bookman, ITC Zapf Chancery and ITC Zapf Dingbats are
registered trademarks of the International Typeface Corporation.
Century SchoolBook is registered trademark of the Kingsley-ATF Type Corporation.
New Century Schoolbook is a trademark of the Linotype AG and/or its subsidiaries.
HP and HP LaserJet are registered trademarks of Hewlett-Packard Company.
Adobe and PostScript are trademarks of Adobe Systems Incorporated, which may be
registered in certain jurisdictions.
NEST Office Kit Copyright 1996, Novell, Inc. All Rights Reserved.
General Notice: Other product names used herein are for identification purposes only and
may be trademarks of their respective owners. EPSON disclaims any and all rights in those
marks.
Copyright © 2002 by SEIKO EPSON CORPORATION, Nagano, Japan
Reference Guide

i
Contents
Warnings, Cautions, and Notes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Power On/Off Cautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Chapter 1 Getting to Know Your Printer
Printer Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Options and Consumable Products . . . . . . . . . . . . . . . . . . . . . . . . . .13
Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Consumable products . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
About Your Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
High-speed tandem printing engine . . . . . . . . . . . . . . . . . . . . .15
Duplex printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Reserve Job function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
HDD Form Overlay function . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Pre-defined color settings in printer driver . . . . . . . . . . . . . . .16
Resolution Improvement Technology (RITech). . . . . . . . . . . .16
Chapter 2 Paper Handling
Available Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
EPSON special media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
General paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Paper that should not be used . . . . . . . . . . . . . . . . . . . . . . . . . .21
Paper Sources. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
MP tray. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Standard lower cassette. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
Large Capacity Paper Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
Selecting a paper source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Output Tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
Loading Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28

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MP tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Standard and optional lower cassettes. . . . . . . . . . . . . . . . . . . 30
Printing on Special Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
EPSON Color Laser Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
EPSON Color Laser Coated Paper . . . . . . . . . . . . . . . . . . . . . . 37
EPSON Color Laser Transparencies. . . . . . . . . . . . . . . . . . . . . 37
Envelopes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Thick paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Extra thick paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Loading a custom paper size. . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Chapter 3 Using the Printer Software with Windows
About the Printer Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Accessing the Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Making Changes to Printer Settings . . . . . . . . . . . . . . . . . . . . . . . . . 50
Making the print quality setting . . . . . . . . . . . . . . . . . . . . . . . . 50
Resizing printouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Modifying the print layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Using a watermark . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Using an overlay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Using HDD form overlay. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Printing with the duplex unit . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Making the Extended Settings. . . . . . . . . . . . . . . . . . . . . . . . . . 78
Using the Reserve Job Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Re-Print Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Verify Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Stored Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Confidential Job. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Monitoring Your Printer by Using EPSON Status Monitor 3 . . . . 87
About EPSON Status Monitor 3 . . . . . . . . . . . . . . . . . . . . . . . . 87
Installing EPSON Status Monitor 3 . . . . . . . . . . . . . . . . . . . . . 88
Accessing EPSON Status Monitor 3 . . . . . . . . . . . . . . . . . . . . . 89
Getting printer status details. . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Using the Job Management function . . . . . . . . . . . . . . . . . . . . 92
Setting Monitoring Preferences. . . . . . . . . . . . . . . . . . . . . . . . . 96
Status Alert window. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

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Stopping monitoring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98
Setting Monitored Printers . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99
Setting for the USB Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . .100
Canceling Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102
Uninstalling the Printer Software . . . . . . . . . . . . . . . . . . . . . . . . . . .103
Uninstalling the printer driver and EPSON Status Monitor 3103
Uninstall only EPSON Status Monitor 3. . . . . . . . . . . . . . . . .106
Chapter 4 Setting Up Your Printer on a Network
About the Shared Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114
Setting Up Your Printer as a Shared Printer . . . . . . . . . . . . . . . . . .115
Using an Additional Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117
Setting for the Clients . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123
With Windows Me/98/95. . . . . . . . . . . . . . . . . . . . . . . . . . . . .124
With Windows XP/2000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .125
With Windows NT 4.0 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .129
Installing the Printer Driver from the CD-ROM. . . . . . . . . . . . . . .131
Chapter 5 Using the Printer Software with Macintosh
About the Printer Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .134
Accessing the Printer Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .134
Making Changes to Printer Settings. . . . . . . . . . . . . . . . . . . . . . . . .135
Making the print quality setting. . . . . . . . . . . . . . . . . . . . . . . .135
Resizing printouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .140
Modifying the print layout . . . . . . . . . . . . . . . . . . . . . . . . . . . .141
Using a watermark. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .143
Printing with the duplex unit. . . . . . . . . . . . . . . . . . . . . . . . . .148
Making the Extended Settings . . . . . . . . . . . . . . . . . . . . . . . . .151
Using the Reserve Job Function. . . . . . . . . . . . . . . . . . . . . . . . . . . . .153
Re-Print Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .154
Verify Job. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .156
Stored Job. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .157
Confidential Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .158
Monitoring Your Printer by Using EPSON Status Monitor 3. . . .160
About EPSON Status Monitor 3. . . . . . . . . . . . . . . . . . . . . . . .160

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Accessing EPSON Status Monitor 3 . . . . . . . . . . . . . . . . . . . . 160
Getting printer status details. . . . . . . . . . . . . . . . . . . . . . . . . . 161
Setting Monitoring Preferences. . . . . . . . . . . . . . . . . . . . . . . . 162
Status Alert window. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
Setting for the USB connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
Canceling Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
Uninstalling the Printer Software . . . . . . . . . . . . . . . . . . . . . . . . . . 165
Chapter 6 Functions of the Control Panel
Control Panel Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168
Using the Control Panel Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170
When to make control panel settings. . . . . . . . . . . . . . . . . . . 170
How to access the control panel menus. . . . . . . . . . . . . . . . . 171
Printing and Deleting Reserve Job Data . . . . . . . . . . . . . . . . . . . . . 174
Using the Quick Print Job Menu. . . . . . . . . . . . . . . . . . . . . . . 174
Using the Confidential Job Menu . . . . . . . . . . . . . . . . . . . . . . 175
Control Panel Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176
Control panel menu summary . . . . . . . . . . . . . . . . . . . . . . . . 176
Information Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
Tray Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182
Emulation Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184
Printing Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184
Setup Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
Quick Print Job Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193
Confidential Job Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193
Reset Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193
Parallel Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194
USB Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195
Network Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196
AUX Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196
LJ4 Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197
GL2 Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200
PS3 Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202
ESCP2 Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203
FX Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206
I239X Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208

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Chapter 7 Using Options
Large Capacity Paper Unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .214
Installing the Large Capacity Paper Unit . . . . . . . . . . . . . . . .215
Removing the Large Capacity Paper Unit . . . . . . . . . . . . . . .221
Hard Disk Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .225
Installing the Hard Disk Drive. . . . . . . . . . . . . . . . . . . . . . . . .225
Removing the Hard Disk Drive . . . . . . . . . . . . . . . . . . . . . . . .230
Memory Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .232
Installing a memory module. . . . . . . . . . . . . . . . . . . . . . . . . . .232
Removing a memory module. . . . . . . . . . . . . . . . . . . . . . . . . .237
Adobe PostScript 3 ROM Module. . . . . . . . . . . . . . . . . . . . . . . . . . .241
Installing the Adobe PostScript 3 ROM module . . . . . . . . . .241
Removing the Adobe PostScript 3 ROM module . . . . . . . . .246
Interface Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .249
Installing an interface card . . . . . . . . . . . . . . . . . . . . . . . . . . . .249
Removing an interface card . . . . . . . . . . . . . . . . . . . . . . . . . . .252
Printing a Status Sheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .253
Chapter 8 Maintenance and Transportation
Replacing Consumable Products . . . . . . . . . . . . . . . . . . . . . . . . . . .256
Precautions during replacement . . . . . . . . . . . . . . . . . . . . . . .256
Replacement messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .257
Toner cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .258
Photoconductor unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .263
Fuser unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .270
Transfer unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .275
Cleaning the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .279
Transporting the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .279
Finding a place for the printer . . . . . . . . . . . . . . . . . . . . . . . . .283
Checking color registration. . . . . . . . . . . . . . . . . . . . . . . . . . . .284
Chapter 9 Troubleshooting
Clearing Jammed Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .290
Precautions for clearing jammed paper . . . . . . . . . . . . . . . . .290

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Jam AB (covers A and B) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 291
Jam A (cover A) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 293
Jam AC (cover A and paper cassettes). . . . . . . . . . . . . . . . . . 297
Jam B (cover B). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 302
Jam ABC (cover A, paper cassettes and cover B) . . . . . . . . . 304
Jam in the MP tray. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 305
Problems and Solutions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 306
Operational problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 306
Printout problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 307
Color printing problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 310
Print quality problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 311
Paper handling problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 315
Status and Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 316
Canceling Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 332
Using the printer driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 332
Using the Job Cancel button . . . . . . . . . . . . . . . . . . . . . . . . . . 332
Using the Reset Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 333
Appendix A Technical Specifications
Available Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 336
Available paper types. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 336
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 337
Printable area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 340
Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 340
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 340
Environmental . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 343
Mechanical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 343
Electrical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 343
Standards and approvals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 344
Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 346
Parallel interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 346
USB interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 347
Ethernet interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 347
Options and Consumables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 347
Large Capacity Paper Unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . 347
Memory modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 348
Toner cartridges. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 349

vii
Photoconductor unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .349
Transfer unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .350
Fuser unit 120/220 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .350
Appendix B Symbol Sets
Introduction to Symbol Sets. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .352
In the LJ4 Emulation Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .353
International character sets for ISO . . . . . . . . . . . . . . . . . . . . .356
In the ESC/P2 or FX Modes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .357
International character sets. . . . . . . . . . . . . . . . . . . . . . . . . . . .358
Characters available with the ESC (^ command . . . . . . . . . .358
In the I239X Emulation Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .359
In the EPSON GL/2 Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .359
Appendix C Working with Fonts
Available Fonts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .362
LJ4/GL2 mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .362
ESC/P2 and FX modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .364
I239X mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .365
Printing font samples. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .365
Adding More Fonts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .366
Selecting Fonts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .366
Downloading Fonts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .366
EPSON Font Manager (Windows Only) . . . . . . . . . . . . . . . . . . . . .367
Installing EPSON Font Manager . . . . . . . . . . . . . . . . . . . . . . .367
EPSON BarCode Fonts (Windows Only). . . . . . . . . . . . . . . . . . . . .368
System requirements for using EPSON BarCode Fonts. . . .370
Installing EPSON BarCode Fonts. . . . . . . . . . . . . . . . . . . . . . .371
Printing with EPSON BarCode Fonts . . . . . . . . . . . . . . . . . . .372
EPSON BarCode Font specifications. . . . . . . . . . . . . . . . . . . .376
Appendix D Contacting Customer Support
Contacting Customer Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .390

viii
For users in North America . . . . . . . . . . . . . . . . . . . . . . . . . . . 391
For users in Latin America. . . . . . . . . . . . . . . . . . . . . . . . . . . . 392
For users in the United Kingdom and the Republic of Ireland393
For users in the Middle East . . . . . . . . . . . . . . . . . . . . . . . . . . 394
For users in Scandinavia. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 395
For users in South Africa . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 396
For users in Australia . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 397
For users in Singapore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 399
For users in Thailand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 399
For users in Indonesia. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 400
For users in Hong Kong . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 400
For users in Malaysia . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 401
For users in India. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 402
For users in the Philippines . . . . . . . . . . . . . . . . . . . . . . . . . . . 403
Glossary

1
Warnings, Cautions, and Notes
wWarnings must be followed carefully to avoid bodily injury.
cCautions must be observed to avoid damage to your equipment.
Notes contain important information and useful tips about the
operation of your printer.
Safety Precautions
Be sure to follow these precautions carefully to ensure safe,
efficient operation:
❏Because the printerweighsapproximately34.5kg(76lb)with
consumable products installed, one person should not
attempt to lift or carry the printer. Two people should carry
it, lifting it by the correct positions as shown below. Follow
the instructions in the Setup Guide carefully.

2
❏Be careful not to touch the fuser, which is marked CAUTION
HIGH TEMPERATURE, or the surrounding areas. If the printer
has been in use, the fuser and the surrounding areas may be
very hot.
❏Do not insert your hand deep into the fuser unit as some
components are sharp and may cause injury.
❏Avoid touching the components inside the printer unless
instructed to do so in this guide.
❏Neverforcetheprinter’scomponentsintoplace.Althoughthe
printer is designed to be sturdy, rough handling can damage
it.
❏When handling toner cartridges or photoconductor units,
always place them on a clean, smooth surface.
❏Do not attempt to modify or take toner cartridges apart. They
cannot be refilled.
❏Do not touch the toner and avoid getting toner in your eyes.
Donotinsertyourhand deep
into the fuser unit. CAUTION HIGH TEMPERATUR
E

3
❏Do not dispose of used toner cartridges, photoconductor
units, fuser units, or transfer units in fire, as they can explode
and cause injury. Dispose of them according to local
regulations.
❏Wait for at least one hour before using a toner cartridge or a
fuser unit after moving it from a cool to a warm environment
to prevent damage from condensation.
❏When removing the photoconductor unit, avoid exposing it
to room light for more than five minutes. The unit contains a
green-colored light-sensitive drum. Exposure to light can
damage the drum, causing dark or light areas to appear on
the printed page and reducing the service life of the drum. If
you need to keep the unit out of the printer for long periods,
cover it with an opaque cloth.
❏Be careful not to scratch the surface of the drum. When you
remove the photoconductor unit from the printer, always
place the unit on a clean, smooth surface. Avoid touching the
drum, since oil from your skin can permanently damage its
surface and affect print quality.
❏To get the best print quality, do not store the photoconductor
unit in an area subject to direct sunlight, dust, salty air, or
corrosivegases(suchasammonia).Avoid locationssubjectto
extreme or rapid changes in temperature or humidity.
❏Be sure to keep all consumable components out of the reach
of children.
❏Do not leave jammed paper inside the printer. This can cause
the printer to overheat.
❏Avoid using outlets that other appliances are plugged into.
❏Use only an outlet that meets the power requirements of this
printer.

4
Important Safety Instructions
❏Connect your printer to an electrical outlet that meets the
power requirements of this printer. Your printer’s power
requirements are indicated on a label attached to the printer.
If you are not sure of the power supply specifications in your
area, contact your local power company or your dealer.
❏IfyouareunabletoinserttheACplugintoanelectricaloutlet,
contact an electrician.
❏Adjust only the controls mentioned in the manual. Adjusting
other controls can damage your printer.
ENERGY STAR®Compliance
As an International ENERGY STAR®
Partner, EPSON has determined that this
product meets the International ENERGY
STAR®Program guidelines for energy
efficiency. The International ENERGY
STAR®Office Equipment Program is a voluntary partnership
with the computer and office equipment industry to promote the
introduction of energy-efficient personal computers, monitors,
printers, fax machines, copiers, and scanners, in an effort to
reduce air pollution caused by power generation.
Power On/Off Cautions
Do not turn off the printer under the following conditions:
❏For at least 30 seconds after turning on the printer. Wait until
Ready appears on the LCD panel.
❏While the Ready light is flashing.

5
❏While the Data light is on or flashing.
❏While printing.

6

Getting to Know Your Printer 7
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Chapter 1
Getting to Know Your Printer
Printer Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Options and Consumable Products . . . . . . . . . . . . . . . . . . . . . . . . . .13
Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Consumable products . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
About Your Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
High-speed tandem printing engine . . . . . . . . . . . . . . . . . . . . .15
Duplex printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Reserve Job function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
HDD Form Overlay function . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Pre-defined color settings in printer driver . . . . . . . . . . . . . . .16
Resolution Improvement Technology (RITech). . . . . . . . . . . .16

8Getting to Know Your Printer
Printer Parts
control panel top cover output tray
power switch
expansion tray
MP tray
(Multi-Purpose
tray)
standard lower cassette
latch on cover B
latch on cover A

Getting to Know Your Printer 9
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Ethernet
interface
connector
parallelinterfaceconnector
USB interface connector
AC inlet
stopper interface card slot cover

10 Getting to Know Your Printer
transfer unit
fuser unit photoconductor unit
toner
cartridge
cover D