Epson ColorWorks C3500 User manual

RENTAL EQUIPMENT SETUP GUIDE
Setup Video Guide:
Scan this QR code
with your phone
camera for video.
Contact our Support Team:
www.choose2rent.com/help
[phone] Ext. 3 (USA)
[phone] - 590 (Europe)
Epson C3500
Shipment Content:
1 x Printer
1 x Ethernet Cable
1 x USB cable
1 x Power Adapter (2 parts)
1 x Maintenance Box
1 x Cleaning Kit
Quick Setup:
1. Connect the Power Adapter to the Power
Cable and the other end to the printer.
2. Option A: (Network) Plug in an Ethernet
Cable from the router’s LAN port into
the ethernet port behind the printer. Careful
not to insert the cable into the USB port.
3. Option B: (Direct) Plug the USB-B cable
into back of printer and the USB-A end into
the computer USB port. Driver compatible only
with Windows computers.
4. Push the Power Button by the top left
corner. The printer will take 20sec to 5min to
boot up and the LCD screen will display
“Ready”.
5. Installing Ink cartridges, the printer comes
with Ink installed. Follow these steps to
replace empty Ink cartridges. Only while printer
is not being used and in “ready” state.
a. Open the front right panel of the printer.
Do not send any commands or turn off the
printer.
b. Push-release the empty cartridge softly to
release it from the printer then pull it out.
c. Shake the new Ink cartridge a few times
before removing it from its packaging.
Do not touch the IC chip in the cartridge.
d. Insert the cartridge into the designated slot.
(KCMY) Push to secure. Close the ink door.
The printer will proceed to run the ink.

RENTAL EQUIPMENT SETUP GUIDE
Setup Video Guide:
Scan this QR code
with your phone
camera for video.
Contact our Support Team:
www.choose2rent.com/help
[phone] Ext. 3 (USA)
[phone] - 590 (Europe)
Epson C3500
6. Installing Media
You must set the PC printer driver settings to your
badge specifications before the next steps.
a. For Fanfold Badge Stock, lift the back lid of
the printer (and if needed lift the blue lever to
adjust for the media with.) See next
page.
b. Making sure the orientation is correct. e.g., Black
timing mark facing down, leading first with arrows
facing towards the printer. Carefully feed the
badge stock into the back of the printer until it
comes to a stop and then printer pulls it
through. Do Not push the badge stock too hard.
a. For Roll Badge Stock, open the front
door by pulling the dark grey latch.
Now remove the “Paper Feed Guide” a
shown below. (clear grey plastic piece)
b. Lift the blue latch on the inside of
the printer (left side) and adjust the
width of the Roll Guide.
c. Insert the Roll to have it feed paper over
its top, not the bottom. Pull some badge
stock out and push the blue latch down to
lock it in place.
d. Close the front panel leaving a bit of paper
sticking out to begin auto calibration.

RENTAL EQUIPMENT SETUP GUIDE
Setup Video Guide:
Scan this QR code
with your phone
camera for video.
Contact our Support Team:
www.choose2rent.com/help
[phone] Ext. 3 (USA)
[phone] - 590 (Europe)
Epson C3500
7. Install the Dispense Tray beneath the
media dispenser and snap the left &
right notches into the setting.
8. Adjust the Dispense Tray length by
pulling out the dark grey lever on the
right of the Dispense Tray. Once in the
desired length push the lever back in.
Please DO NOT Return the printer without INK cartridges
installed to avoid physical damages to the unit. INK
Cartridges should be always inside the printer.

RENTAL EQUIPMENT SETUP GUIDE
Setup Video Guide:
Scan this QR code
with your phone
camera for video.
Contact our Support Team:
www.choose2rent.com/help
[phone] Ext. 3 (USA)
[phone] - 590 (Europe)
Epson C3500
Troubleshooting:
What if…
…the Status light blinks Orange, and the display shows a Paper Out Message.
The Printer has run out of badge stock, please follow the steps above to reload more badge
stock.
…the Status light blinks Orange, and the display shows a Media Box Full message?
The Media Box needs to be replaced. This can be easily done by opening the thin, tall doo
on the left side of the printer. Pull out the full Media Box and insert the new one in the
same manner.
…the Status light is Yellow but the INK light is Orange?
One or more of the INK cartridges is low on INK, it is usually marked with an ! in the
printer’s display. You can still get a few more prints before replacing it as shown in the first
page of the guide.
…the Status light is blinking Orange and the INK light is also Orange?
One or more of the INK cartridges is completely empty and needs to be replaced as shown
in the first page of the guide.
…I need an IP address to connect to my printer?
With the printer already fully set-up, connected to the network via Ethernet and with badge
stock installed correctly. Find a very small button in the back of the printer between the
USB & Ethernet Ports. Push and hold the button for 3 seconds to print a status page with
the IP address.
…the badges are painting misaligned?
Make sure to adjust the back paper guides by lifting the blue level and closing the guides to
the paper with. Align the paper evenly with the printer. Next, push feed once to get one
badge out and adjust the front guides by pushing down the middle latch on the feed lip.