Epson Stylus COLOR 3000 User manual

User’s Guide
Printed on recycled paper with at least 10% post-consumer content.
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ii
All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in
any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior
written permission of SEIKO EPSON CORPORATION. The information contained herein is designed only for use
with this EPSON printer. EPSON is not responsible for any use of this information as applied to other printers.
Neither SEIKO EPSON CORPORATION nor its affiliates shall be liable to the purchaser of this product or third
parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse,
or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the
U.S.) failure to strictly comply with SEIKO EPSON CORPORATION’s operating and maintenance instructions.
SEIKO EPSON CORPORATION shall not be liable for any damages or problems arising from the use of any options
or any consumable products other than those designated as Original EPSON Products or EPSON Approved
Products by SEIKO EPSON CORPORATION.
EPSON, EPSON Stylus,and ESC/P are registered trademarks and ESC/P 2 is a trademark of SEIKO EPSON
CORPORATION.
General Notice: Other product names used herein are for identification purposes only and may be trademarks of
their respective owners. EPSON disclaims any and all rights in those marks.
The ENERGY STAR emblem does not represent EPA endorsement of any product or service.
Copyright © 2003 by Epson America, Inc. CPD-15917
3/03
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FCC Compliance Statement
For United States Users
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference
in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference to radio or television
reception. However, there is no guarantee that interference will not occur in a particular installation. If this
equipment does cause interference to radio and television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the interference by one or more of the following
measures.
◗Reorient or relocate the receiving antenna.
◗Increase the separation between the equipment and receiver.
◗Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
◗Consult the dealer or an experienced radio/TV technician for help.
WARNING
The connection of a non-shielded equipment interface cable to this equipment will invalidate the FCC
Certification of this device and may cause interference levels which exceed the limits established by the FCC for
this equipment. It is the responsibility of the user to obtain and use a shielded equipment interface cable with this
device. If this equipment has more than one interface connector, do not leave cables connected to unused
interfaces. Changes or modifications not expressly approved by the manufacturer could void the user’s authority to
operate the equipment.
For Canadian Users
This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment
Regulations.
Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le materiel brouilleur du
Canada.
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Contents
Introduction
PC System Requirements 1-2
Macintosh System Requirements 1-3
How To Use Your Manuals 1-4
Warnings, Cautions, Notes, and Tips 1-5
Where To Get Help 1-5
ENERGY STAR Compliance 1-6
Energy-saving Tips 1-6
Important Safety Instructions 1-7
1Basic Printing
Printing from Windows 1-1
Setting Printer Options from Windows Applications 1-2
Setting Default Printer Options 1-5
Checking Printer Status 1-7
Printing from a Macintosh 1-9
Using Online Help 1-11
Accessing Help from Windows Applications 1-11
Accessing Help from Windows 95 and Later 1-12
Accessing Help from Windows 3.1 1-12
Accessing Help from Windows NT 4.0 1-12
Accessing Help from Macintosh Applications 1-12
Using the Control Panel 1-13
Lights 1-13
Buttons 1-15
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2Custom Printing
Using Predefined Advanced Settings 2-1
Customizing Print Quality and Special Effects 2-4
Customizing Color Settings 2-8
Using ColorSync on the Macintosh 2-10
Saving Custom Settings 2-12
Deleting Custom Settings 2-13
Redefining Custom Settings 2-13
3Printing on Special Media
Using Special Media Types 3-2
Media Loading and Software Settings Guidelines 3-4
Additional Media Loading Guidelines 3-5
Printing on Single Sheets 3-6
Loading Paper in the Paper Tray 3-7
Loading Paper in the Manual Feeder 3-12
Printing on Continuous Paper 3-15
Removing Continuous Paper 3-19
Using the Micro Adjust Buttons 3-20
Adjusting the Loading Position 3-21
Adjusting the Tear-off Position 3-22
Switching Between Continuous and Single Sheet Paper 3-22
Printing a Banner or Other Roll Paper Project 3-23
Loading Roll Paper 3-24
Printing a Banner from Windows 3-26
Printing a Banner from a Macintosh 3-30
Removing a Printed Banner 3-32
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vii
4Managing Print Jobs and
Network Printing
Managing Print Jobs With Windows 4-1
Using the Spool Manager 4-2
Using the Status Monitor 4-4
Managing Print Jobs With Windows NT 4-6
Managing Print Jobs on a Macintosh 4-6
Using EPSON Monitor3 4-7
Using the Macintosh Status Monitor 4-8
Network Printing on a PC 4-9
Setting Up a Network Port on Windows XP
or 2000 4-9
Connecting to the Printer on Windows NT 4.0 4-11
Using the Printer Software’s Built-in
Network Support for Windows Me/98/95 4-12
Network Printing on a Macintosh 4-15
Assigning a Name to the Printer 4-15
Setting Up the Printer for AppleTalk 4-16
5Maintenance and
Transportation
Cleaning the Print Heads 5-1
Using the Head Cleaning Utility 5-2
Using the Control Panel 5-3
Examining the Nozzle Check Pattern 5-4
Replacing an Ink Cartridge 5-4
Removing and Installing an Ink Cartridge 5-5
Printing in Black Ink With an Empty Color Cartridge 5-6
Aligning the Print Heads 5-7
Using the Print Head Alignment Utility 5-7
Using the Control Panel 5-8
Cleaning the Printer 5-9
Transporting the Printer 5-9
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viii
6Troubleshooting
Diagnosing Problems 6-1
Running a Self Test 6-2
Improving Print Quality 6-3
Solving Printing Problems 6-7
Fixing Paper Problems 6-13
Solving Miscellaneous Printout Problems 6-17
AUsing EPSON Plot!
Installing EPSON Plot! A-1
Printing With EPSON Plot! A-2
BSpecifications
Printing B-1
Paper B-3
Ink Cartridges B-5
Mechanical B-6
Electrical B-6
Environmental B-6
Safety Approvals B-7
Interfaces B-7
Changing Printer Settings With Default-Setting Mode B-8
Entering Default-Setting Mode B-8
List of Default-Setting Options B-10
Glossary
Index
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1
/
Introduction
Your EPSON Stylus®COLOR 3000 printer is the ideal output
device for high-quality, large format graphic and business
communication pieces—such as color comps, checkplots, maps,
presentations, banners, iron-on transfers, and backlit displays—
or any project you create. With resolutions up to 1440 × 720
dpi (dots per inch), you get amazingly realistic photographic
images, vivid color graphics, superb grayscale images, and
razor-sharp black printing for detailed line art and crisp text.
Its large format capabilities (up to 17″×22″size paper) and fast
print speeds allow you to print full bleed, 13″×19,″photo
quality color comps with ease. And its versatile, built-in paper
feeding options let you print on virtually any media, of almost
any size, including single sheets, continuous fold paper, and roll
paper. You can even load continuous paper and single sheets
simultaneously, printing on each in turn by flipping a lever.
The printer software for Microsoft®Windows®and Apple®
Macintosh®computers provides advanced color management,
with adjustable levels of brightness, contrast, saturation, and ink
colors. Support for ColorSync™and Windows ICM ensures
printouts that closely match the colors on your monitor. You
can also perform many printer maintenance procedures right
from your computer, such as cleaning and aligning the print
heads. And EPSON’s extensive online help can guide you
through printer operations in real time.
Note:
Also included are the
EPSON Plot! program and
the Autodesk Device
Interface (ADI) plotter
driver. EPSON Plot!
allows you to print
HPGL or HPGL/2 plot
files on your printer. See
Appendix A for details.
The ADI driver allows you
to print from AutoCAD 386
releases 10 and higher.
See the README file on
the driver CD-ROM for
more information.
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Introduction
2
With standard parallel and high-speed serial ports and optional
network connectivity, setting up your printer is fast and easy.
EPSON’s specially formulated, quick-drying ink and wide
variety of ink jet media give you the best quality output and the
most flexibility for getting the results you want.
PC System Requirements
To use your printer in either a standalone or peer-to-peer
network environment, your system should include these
requirements:
◗IBM®-compatible PC with a Pentium®4 1 GHz or higher
processor recommended
◗For parallel connection: Windows®95, 98, Me, NT 4.0,
2000, or XP
For USB connection: PC with USB port running Windows
98 Second Edition (factory installed), Me, 2000, or XP
For IEEE 1394 connection: PC with FireWire port
running Windows 2000 or XP
For 10/100 BaseT Ethernet connection: Ethernet-equipped
PC running Windows 95, 98, Me, NT 4.0, 2000, or XP
◗512MB of RAM
◗At least 25MB of free hard disk space to install the software,
and at least 2GB of free hard disk space for processing files
(8GB or more available hard disk space recommended)
◗Quad-speed (4×) CD-ROM or DVD drive for installing
the printer software
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Introduction
3
◗For parallel connection: a high-speed bidirectional,
IEEE-1284 compliant parallel cable, 6 to 10 ft. (1.8 to 3 m)
long, with a D-SUB, 25-pin, male connector for your
computer and a 36-pin, Centronics®compatible connector
for the printer
For IEEE 1394 (FireWire) connection: the optional IEEE
1394 port (C823722) and a shielded IEEE 1394 cable
For network connection: the optional Ethernet card
(C12C823912) and a compatible cable
Macintosh System Requirements
To use your printer in either a standalone or peer-to-peer
network environment, your Macintosh system should include
these requirements:
◗OS 8.5.1 through 9.X (OS 9.2.2 recommended)
◗500 MHz or higher processor recommended
◗512MB of RAM
◗At least 25MB of free hard disk space to install the software,
and at least 2GB of free hard disk space for processing files
(8GB or more available hard disk space recommended)
◗Quad-speed (4×) or faster CD-ROM or DVD drive for
installing the printer software
◗For IEEE 1394 (FireWire) connection: the optional IEEE
1394 card (C823722) and a shielded IEEE 1394 cable
For network connection: the optional Ethernet card
(C12C823912) and a compatible cable
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Introduction
4
How To Use Your Manuals
To set up your printer and install your printer software, see the
Quick Setup booklet. This User’s Guide contains the following
information:
Chapter 1, “Basic Printing,” gives step-by-step instructions for
everyday printing with Windows or Macintosh.
Chapter 2, “Custom Printing,” tells you how to print special
projects with custom settings for print quality, special effects,
and color management.
Chapter 3, “Printing on Special Media,” gives guidelines for
selecting the right paper or other media for your print job and
instructions for loading it in your printer.
Chapter 4, “Managing Print Jobs and Network Printing,”
explains how to manage print jobs, check printer status, and set
up your system for network printing.
Chapter 5, “Maintenance and Transportation,” gives
instructions for replacing ink cartridges, cleaning and aligning
the print heads, and cleaning and transporting the printer.
Chapter 6, “Troubleshooting,” provides solutions for any
printing problems you may have.
Appendix A, “Using EPSON Plot!,” gives instructions on how
to install and use the EPSON Plot! program to print HPGL or
HPGL/2 plotter files.
Appendix B, “Specifications,” provides the technical details on
your printer, ink cartridges, and EPSON media.
A Glossary and an Index are included at the end of the book.
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Introduction
5
Warnings, Cautions, Notes, and Tips
You’ll find this information throughout your manual:
Warnings must be followed carefully to avoid bodily injury.
Cautions must be observed to avoid damage to your
equipment.
Notes contain important information about your printer.
Tips contain additional hints for great printing.
Where To Get Help
EPSON provides technical support and information on the
installation, configuration, and operation of professional
printing products through the EPSON Preferred Protection
Plan. Dial [phone], 6 AM to 8 PM, Pacific Time,
Monday through Friday. Support hours and days are subject to
change without notice.
Before you call, make sure you have your Unit ID number,
which is included with the EPSON Preferred Protection Plan
information that came with your printer. You’ll also need your
printer serial number and proof of purchase.
SM
If you experience
difficulty with the
toll-free line or your
Unit ID number, call
[phone].
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Introduction
6
EPSON also provides technical assistance 24 hours a day
through the World Wide Web. You can reach EPSON Support
at http://support.epson.com. At this site, you can download
drivers and other files, look at product documentation, access
troubleshooting information, and receive technical advice
through e-mail.
You can purchase ink cartridges, paper, and accessories from
EPSON at [phone], or by visiting the EPSON Store at
www.epsonstore.com (U.S. sales only). In Canada, please call
[phone] for dealer referral.
ENERGY STAR Compliance
As an ENERGY STAR Partner, EPSON has determined that this
product meets the ENERGY STAR guidelines for energy
efficiency.
The EPA ENERGY STAR Office Equipment program is a
voluntary partnership with the computer and office equipment
industry to promote the introduction of energy-efficient
personal computers, monitors, printers, fax machines, and
copiers in an effort to reduce air pollution caused by power
generation.
Energy-saving Tips
Here are a few tips you can use to be even more energy-wise:
◗If your monitor isn’t ENERGY STAR compliant, turn it off
when you’re not using it.
◗Turn off your computer, printer, and monitor each day
when you are done using them.
◗Use the print preview option in your software so you can
catch errors before you print something.
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7
Important Safety Instructions
Before using your printer, read the following safety instructions
to make sure you use the printer safely and effectively.
◗Turn off and unplug the printer before cleaning. Clean
with a damp cloth only. Do not spill liquid on the printer.
◗Do not place the printer on an unstable surface or near a
radiator or heating vent.
◗Do not block or cover the openings in the printer’s cabinet
or insert objects through the slots.
◗Use only the type of power source indicated on the printer’s
label.
◗Connect all equipment to properly grounded power
outlets. Avoid using outlets on the same circuit as
photocopiers or air control systems that regularly switch
on and off.
◗Place the printer near a wall outlet where the plug can be
easily unplugged.
Placez l’imprimante près d’une prise de contacte où la fiche
peut être débranchée facilement.
◗Do not let the power cord become damaged or frayed.
◗If you use an extension cord with the printer, make sure
the total ampere rating of the devices plugged into the
extension cord does not exceed the cord’s ampere rating.
Also, make sure the total of all devices plugged into the wall
outlet does not exceed 15 amperes.
◗Except as specifically explained in this User’s Guide, do not
attempt to service the printer yourself.
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8
◗Unplug the printer and refer servicing to qualified service
personnel under the following conditions:
If the power cord or plug is damaged; if liquid has entered
the printer; if the printer has been dropped or the cabinet
damaged; if the printer does not operate normally or
exhibits a distinct change in performance. Adjust only those
controls that are covered by the operating instructions.
Note the following precautions when using a printer stand with
this printer:
◗Use a stand that can support at least 66.0 lb (30.0 kg).
◗Never use a stand that tilts the printer. The printer should
always be kept level.
◗Position your cables so they do not interfere with paper
feeding; where possible, secure them to a leg of the printer
stand.
Even if you are familiar with other types of printers, be sure to
read through the following list of precautions before operating
your ink jet printer:
◗Do not put your hand inside the printer or touch the print
heads during printing.
◗Under normal circumstances, ink will not come out of the
cartridges. If it does get on your skin, wash it off with soap
and water. If it gets in your eyes, flush them immediately
with water.
◗Keep ink cartridges out of the reach of children.
◗Do not dismantle the ink cartridges or try to refill them.
This could result in damage to the print head.
◗Once you install an ink cartridge, do not remove the
cartridge except to replace it with a new one. The cartridge
may become unusable otherwise.
◗Install the ink cartridge immediately after you remove it
from its package. Leaving the cartridge unpacked for a long
time before use may result in reduced print quality.
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9
◗Do not use an ink cartridge beyond the date printed on the
cartridge carton. For best results, use up the ink cartridges
within six months of installing them.
◗Do not shake an ink cartridge; this can cause leakage.
◗Always turn the printer off using the POperate button.
When this button is pressed, the Operate light flashes
briefly then goes out. Do not unplug the printer or turn off
the power to the outlet until the Operate light is off.
◗Before transporting the printer, make sure the print heads
are capped in the home (far right) position and the ink
cartridges have been removed. For more information, see
page 5-9.
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Introduction
10
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1-1
1
It’s easy to print all your color and black-and-white documents
with your EPSON Stylus COLOR 3000. First you have to set up
your printer and install the software following the instructions
in the Quick Setup booklet. Then read this chapter to find out
about the following:
◗Printing from Windows
◗Printing from a Macintosh
◗Using online help
◗Using the control panel
Printing from Windows
When you want to print from your Windows application, you
choose Print from the File menu. You can then choose which
pages to print, the number of copies, and other options from
your application’s Print dialog box. When you click a button in
the Print dialog box, you can select additional settings using
your printer software, such as whether you want to use color or
black ink.
The following sections tell you how to do the following:
◗Set printer software options from Windows applications
◗Change the default printer software settings
◗Check your printer’s status while you print.
Basic Printing
Note:
For instructions on
printing HPGL or
HPGL/2 plot files,
see Appendix A.
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Basic Printing
1-2
Setting Printer Options from Windows
Applications
This section describes the options you’ll need to set for all your
everyday printouts. See Chapter 2 for information about
advanced settings for special print jobs.
Follow these steps to check printer settings from your word
processor or other Windows software:
1. Choose Print or Print Setup from the File menu.
If you choose Print, you first see your application’s Print
dialog box containing the settings you change most often,
including the number of copies and the pages you want
printed.
If you choose Print Setup, you first see a list of printers to
choose from.
2. Make sure your EPSON Stylus COLOR 3000 printer is
selected, and then click the Printer, Setup, Properties, or
Options button.(You may have to click a series of these
buttons, depending on the program you’re printing with.)
You see the printer software’s dialog box:
Note:
The settings you select
through your Windows
application usually apply
only until you exit that
application. Then the
driver settings may return
to the driver’s default
values or the Windows
default values selected as
described on page 1-5.
For more information
about printer settings,
click the Help button.
With Windows 95 and
later versions, you can
right-click any item on
the screen and then click
What’s This?
Main tab
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