Epson LQ-570e User manual

®
24-Pin Dot Matrix Printer Quick Reference
Guide
Contents
Loading Continuous Paper Onto the Push
Tractor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Removing the Printed Document From
the Push Tractor . . . . . . . . . . . . . . . . . . . . . . . 4
Removing Continuous Paper With Labels . . . . 5
Replacing the Ribbon Cartridge . . . . . . . . . . . 6
Clearing Paper Jams . . . . . . . . . . . . . . . . . . . . . 12
If Your Printer Stops Printing Unexpectedly . . . 15
EPSON is a registered trademark of SEIKO EPSON CORPORATION. Other product names used herein
are for identification purposes only and may be trademarks of their respective owners. EPSON disclaims
any and all rights in those marks.
Read your
User's Guide
first for
complete instructions, and then
use this guide any time you need
information about the topics in
this guide.
Copyright © 1999 by SEIKO EPSON CORPORATION, Nagano, Japan
Pri
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4011805
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2
Loading Continuous Paper Onto the Push Tractor
Turn off the printer, then open the
paper guide cover and remove the
paper guide.
Open both sprocket covers, and fit the
first three holes of the paper, printable
side down, over the tractor pins. Then
close the sprocket covers.
Note:
Load continuous paper that has a clean, straight
edge to avoid paper jams.
1
paper guide
paper guide cover
2
QTo feed continuous paper to the standby
position where you can remove it easily,
press the Load/Eject button.
QWhen you load continuous paper of a
different size or thickness, adjust the
position of the sprockets or change the
paper thickness lever setting. See
Chapter 2 of the User’s Guide for
instructions.
To load continuous paper onto the rear push tractor, follow these steps:

3
Attach the paper guide, then lift the
center section of the paper guide up
and lay it flat.
Close the paper guide cover, and make
sure the paper release lever is set to the
push tractor position.
3 4
Loading Continuous Paper Onto the Push Tractor

4
Removing the Printed Document From the Push Tractor
Make sure the Tear Off/Bin lights are
flashing. (You may need to press the
Tear Off/Bin button.) This indicates
that your paper is at the current tear-off
position.
Open the paper path guide cover, and
tear off the printed document using the
printer’s tear-off edge.
1 2
QWhen you resume printing, the printer
automatically feeds the paper backward
to the top-of-form position, and begins
printing.
QTo feed continuous paper backward
from the tear-off position into the
standby position, press the Load/Eject
button.
To remove the printed document from the push tractor, follow the steps below. To remove labels
or continuous paper from the pull tractor, see Chapter 2 of the User’s Guide.

5
Removing Continuous Paper With Labels
Make sure that the printer is not
printing. You may need to press the
Pause button to pause the printer.
(When the printer is paused, the Pause
light is on.)
Tear off the supply of continuous labels
at the perforation nearest the paper
entry slot.
Hold down the LF/FF button to eject the
remaining labels from the printer.
cCaution:
Never feed labels backward using the
Load/Eject or Tear Off/Bin button.
When fed backward, labels can easily come
off the backing sheet and cause a paper
jam.
1
23
To avoid peeling labels off the backing sheet and jamming the printer, follow the steps below when
you remove continuous paper with labels from the pull tractor.
cCaution:
When you load labels, be sure to use the tractor in the pull position and load the labels from the
front or bottom. Do not load continuous paper with labels in the rear paper slot: the labels may
come off their backing sheet inside the printer and cause a paper jam.
Note:
See your User's Guide for details on using the pull tractor.
Removing the Printed Document From the Push Tractor Removing Continuous Paper With Labels

6
Turn off the printer. The power switch
is located on the left side of the printer.
cCaution:
Moving the print head while the printer
is on may damage the printer.
Unplug the printer from the electrical
outlet.
Open the paper guide cover. Then lift
the printer cover by its back edge and
pull it straight up and off.
1
2
3
Replacing the Ribbon Cartridge
Your printer uses an EPSON black ribbon cartridge #7753 or EPSON film ribbon cartridge #7768.
To replace the ribbon cartridge, follow the steps below.

7
Push up the tabs on each side of the
paper tension unit and lift the unit up
and off the printer. Store the paper
tension unit in a safe place. When the
pull tractor is installed, it is not
necessary to remove the paper tension
unit.
Make sure the print head is not hot; if
it is, let it cool for a few minutes before
touching it. Then slide the print head to
the middle of the printer by hand.
4 5
Replacing the Ribbon Cartridge

8
Replacing the Ribbon Cartridge
Grasp the cartridge by its handle and
pull it straight up.
Take out a new ribbon cartridge. Turn
the ribbon-tightening knob in the
direction of the arrow to remove any
slack in the ribbon.
6 7
ribbon-tightening knob

9
Hold the ribbon cartridge by its handle
and push it firmly down into position.
Then press on both ends of the
cartridge to make sure the plastic hooks
fit into the slots.
Use a pointed object, such as a ball
point pen, to guide the ribbon between
the print head and ribbon guide. Turn
the ribbon-tightening knob to help feed
the ribbon into place.
8 9
Replacing the Ribbon Cartridge

10
Replacing the Ribbon Cartridge
Slide the print head from side to side to
make sure it moves smoothly. Also
check that the ribbon is not twisted or
creased.
To replace the paper tension unit, lower
it onto the printer's mounting pegs.
Then press down both ends of the unit
until it clicks into place.
10 11

11
Replace the printer cover and then
close the paper guide cover.
12

12
Clearing Paper Jams
Turn off the printer.
If an ejected sheet of paper is stuck on
the paper guide, remove it.
Remove the printer cover. If continuous
paper is jammed in the rear slot, also
remove the paper guide.
1
2
3
To clear a paper jam, follow these steps:

13
If continuous paper is jammed inside
the printer, tear off the supply at the
perforation nearest the paper entry
slot.
Turn the knob on the left side of the
printer away from you to eject the
paper in the printer. Remove any
remaining pieces of paper.
cCaution:
Use the knob to clear paper jams only
when the printer is off. Otherwise, you
may damage the printer or lose the top-of-
form position or tear-off position.
4 5
Clearing Paper Jams

14
Clearing Paper Jams
Attach the paper guide, if necessary.
Replace the printer cover and then
close the paper guide cover.
Turn on the printer. Make sure the
Paper Out and Pause lights are off.
6
7
8

If Your Printer Stops Printing Unexpectedly...
Check the printer’s control panel lights and follow the appropriate instructions below. For more
information, see Chapter 7 of your User’s Guide.
The printer stops printing and the Pause light is on.
Cause Solution
The printer is paused. Press the Pause button to resume printing.
You moved the paper release lever while
paper from another paper source was in
the paper path.
Move the paper release lever back to the appropriate
position and press the Load/Eject button to feed the paper
out of the paper path. Then set the lever to the position you
want to use. Press the Pause button to turn off the Pause
light, if necessary.*
* If you are using the pull tractor, see your
User’s Guide
for instructions.
The Paper Out and Pause lights are on.
Cause Solution
No paper is loaded in the selected paper
source or paper is not loaded correctly.
Load paper in the printer, then press the Pause button to
turn off the Pause light, if necessary.
Paper is jammed in the printer. See “Clearing Paper Jams”on page 12.
The Paper Out light is flashing and the Pause light is on.
Cause Solution
Continuous paper is not fed to the standby
position.
Tear off the printed document at the perforation; then press
the Load/Eject button. The printer feeds the paper to the
standby position. Press the Pause button to turn off the
Pause light.
A single sheet of paper is not fully ejected. Press the Load/Eject button to eject the sheet. Then press
the Pause button to turn off the Pause light, if necessary.
Paper is jammed in the printer. See “Clearing Paper Jams”on page 12.