Epson P320A Installation guide

Printer Basics

ii
Copyright Notice
All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in
any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior
written permission of SEIKO EPSON CORPORATION. The information contained herein is designed only for
use with this EPSON printer. EPSON is not responsible for any use of this information as applied to other
printers.
Neither SEIKO EPSON CORPORATION nor its affiliates shall be liable to the purchaser of this product or third
parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse,
or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the
U.S.) failure to strictly comply with SEIKO EPSON CORPORATION’s operating and maintenance instructions.
SEIKO EPSON CORPORATION shall not be liable for any damages or problems arising from the use of any
options or any consumable products other than those designated as Original EPSON Products or EPSON
Approved Products by SEIKO EPSON CORPORATION.
Trademarks
EPSON, EPSON Stylus, EPSON Photo Stickers, and MicroWeave are registered trademarks and PRINT Image
Matching is a trademark of SEIKO EPSON CORPORATION.
EPSON Print Lab, SoundAdvice, EPSON Connection, and EPSON Store are service marks, and EPSON
Software, the EPSON Software logo, and PhotoEnhance are trademarks of Epson America, Inc.
General Notice: Other product names used herein are for identification purposes only and may be trademarks of
their respective owners. EPSON disclaims any and all rights in those marks.
The ENERGY STAR emblem does not represent EPA endorsement of any product or service.
Printed on recycled paper
CPD-12568R1
Copyright © 2001 by Epson America, Inc. 9/01

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Contents
WELCOME! . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
About Your Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
About Your Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Warnings, Cautions, Notes, and Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Installing Your EPSON Print Show Movies and Reference Guide . . . . . . . 3
Viewing Your EPSON Print Show Movies and Reference Guide . . . . . . . . 4
PRINTING FROM START TO FINISH . . . . . . . . . . . . . . . . . . . . 7
Loading Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Loading Envelopes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Basic Printing in Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Selecting the Settings You Use Most Often . . . . . . . . . . . . . . . . . . . . . . . . . 13
Basic Printing on a Macintosh . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Customizing Your Print Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Selecting the Correct Media Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Printing Photos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Loading Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Opening Your Photos in Film Factory . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Setting Up Your Print Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Printing Your Photos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
MAINTAINING YOUR PRINTER . . . . . . . . . . . . . . . . . . . . . . . . 25
Cleaning the Print Head . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Running the Head Cleaning Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Examining the Nozzle Check Pattern . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Replacing an Ink Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Ink Cartridge Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

iv
Removing and Installing Ink Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Aligning the Print Head . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Cleaning the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Transporting the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
SOLVING PROBLEMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Printer Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Diagnosing Printer Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Running a Printer Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Problems and Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Setup and Software Installation Problems . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Printer Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Print Quality Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Paper Feeding Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Miscellaneous Printout Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Uninstalling and Reinstalling Printer Software . . . . . . . . . . . . . . . . . . . . . . . . . 46
Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Macintosh . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Where To Get Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
REQUIREMENTS AND NOTICES . . . . . . . . . . . . . . . . . . . . . . . 49
Windows System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Macintosh System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
ENERGY STAR Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Ink Cartridge Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
FCC Compliance Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Declaration of Conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Epson America, Inc. Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
INDEX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

1
Welcome!
Your EPSON Stylus®C60 is the ideal printer for personal or home office use. With
resolutions up to 2880 by 720 dpi, you can print anything from reports and resumes
to family photos and greeting cards.
About Your Software
The CD-ROM that came with your printer includes all the software you need for
printing. (You must have a CD-ROM or DVD drive installed in your computer.) See
the Start Here sheet for installation instructions.
■Your printer driver runs your printer and lets you control how your documents
look. You can’t print without it.
■Your EPSON®Print Show movies are animated tutorials on loading special
paper, replacing ink cartridges, improving print quality, and other basic tasks.
■Your on-screen Reference Guide gives you complete information about your
printer. (You need a browser—such as Microsoft®Internet Explorer or Netscape®
Navigator,
®version 3.0 or later—to view the guide.)
■EPSON Software™Film Factory™Lite is a photo management
program that lets you organize, beautify, and print your photos
in a flash (optional).
It’s a good idea to check EPSON’s support web site
periodically for free updates to your printer driver. Visit
http://support.epson.com. Download instructions are posted for your
convenience.

2Welcome!
About Your Documentation
To set up your printer and install its software, see the Start Here sheet. This book
contains system requirements, important safety information, and instructions on:
■Viewing your EPSON Print Show movies and Reference Guide
■Printing with Windows®or on a Macintosh®
■Maintaining the printer
■Solving basic problems
For more details about printing with, maintaining, or troubleshooting your printer,
see your Print Show movies and Reference Guide, as described on page 3.
Warnings, Cautions, Notes, and Tips
Please follow these guidelines:
Warnings must be followed carefully to avoid bodily injury.
Cautions must be observed to avoid damage to your equipment.
Notes contain important information about your printer.
Tips contain additional hints for better printing.

Welcome! 3
Installing Your EPSON Print Show Movies and
Reference Guide
Need help loading special paper, replacing ink cartridges, or cleaning the print head?
Your printer CD-ROM includes animated printer movies and an on-screen Reference
Guide.
You need a browser—such as Microsoft Internet Explorer 3.0 or later or Netscape
Navigator 3.0 or later—to view the Reference Guide. If you are using a different
browser, the pages may not display correctly. (A browser is not included on the
printer CD-ROM.)
Once you install the movies and manual, you can view them whenever you want.
Follow these steps to install them:
1. Insert your printer CD-ROM.
2. Do one of the following:
Windows: (If you’re using
Windows XP, first click start.)
Double-click My Computer,
double-click your CD-ROM or
DVD drive icon, then double-click
the
EPSON icon.
Macintosh: Double-click the
EPSON icon in the CD-ROM
window. (If the folder doesn’t open,
first double-click your EPSON
CD-ROM icon.)
The Main Menu appears:
3. Click Install Printer Movies and Manual.
4. Click Install.

4Welcome!
Viewing Your EPSON Print Show Movies and
Reference Guide
1. Once your printer movies and
reference guide are installed,
simply double-click the EPSON
Printer Information Center icon
on your desktop to launch the
movies and manual. You see
this screen:
2. Click Print Show or Reference
Guide.
If you click Print Show, you see
this menu:
3. Click the topic you want. You
see another menu listing the
individual Print Show movies.
4. Click the movie you want to
watch.

Welcome! 5
The movie opens and plays automatically on your screen:
As you watch the movie, you can turn the narration off, pause, replay a step, or
skip ahead.
When you open the Reference Guide, you see this screen:
Click a topic on the left to expand the table of contents. After expanding the table of
contents, you can click on the topic you want to view.
Exit the EPSON Printer
Information Center
Go back to
the menu
Turn off the
narration
Replay the
last step
Pause the
movie
Click here
to expand
the table of
contents

6Welcome!
■If there’s a right arrow , click it to view subtopics, then click on a topic to go to
it.
■Click the down arrow to close a subtopic list.
If you see an icon for a graphic when viewing your Reference Guide in
Netscape Navigator, click the Reload button to load the graphic.
Closed list,
click to
expand
Click to go
to topic

7
Printing From Start to Finish
Before you start, make sure your printer software is installed as described on the Start
Here sheet.
No matter what you print, you need to remember two things:
■Use the right paper.
For the best-looking photos, most vivid colors, and sharpest text, always use
EPSON ink jet papers.
■Choose the right printer settings.
Your printer automatically adjusts itself for each type of paper. That’s why printer
settings are important. They tell your printer what kind of paper you’re using. So
remember to check your printer settings every time you print.
Follow the instructions in these sections:
■Loading Paper on page 8
■Basic Printing in Windows on page 10
■Basic Printing on a Macintosh on page 14
■Customizing Your Print Settings on page 16
■Selecting the Correct Media Type on page 18
■Printing Photos on page 19

8Printing From Start to Finish
Loading Paper
Make sure your printer and computer are turned on.
1. Place your paper against the right edge of the sheet feeder, behind the tab.
2. Press in the locking tab on the left edge guide and slide it against the paper.
3. Pull out the output tray extension.
Follow these guidelines when loading paper:
■Always load the short edge first, even when you’re printing landscape oriented
documents.
■Load the printable side face up. It’s usually whiter or brighter than the other side.
■Load letterhead or preprinted paper into the printer top edge first.
■Don’t load paper above the arrow on the left edge guide.
See your Print Show movies for instructions on loading various types of paper.
Double-click the EPSON Printer Information Center icon on your desktop.
Load paper
behind the tab
Press the locking
tab and slide the
left edge guide
against the paper

Printing From Start to Finish 9
Loading Envelopes
You can load up to 10 envelopes at a time, flap edge first and printable side up. Place
the envelopes against the right edge of the sheet feeder, behind the tab. Press the
locking tab on the left edge guide and slide it against the envelopes.
Before you print, make sure you choose the correct envelope size as the Paper Size
setting. See page 12 (Windows) or page page 14 (Macintosh) for more information.
For best results, press each envelope flat before loading it, or load one envelope at a
time.
Load with the
printable side up

10 Printing From Start to Finish
Basic Printing in Windows
Here’s what to do to print a basic document—such as a newsletter or school project.
Make sure you have paper in the printer, as described on page 8. After you create your
document in a software program, follow these steps to print.
1. From the File menu, click Print. You see a Print window (your window may look
different):
2. Make sure EPSON Stylus C60 Series is selected.
3. Click the Properties or Preferences button. (If you see a Setup, Printer, or
Options button, click it. Then click Properties or Preferences on the next screen.)
Click here to open
your printer
software
Select your printer here

Printing From Start to Finish 11
You see your printer Properties (or Preferences) window.
The most important thing to remember is to set the correct Media Type for the
paper you’re using.
4. Make the following settings on the Properties (or Preferences) window:
■Choose the paper you’re printing on (click the
arrow to scroll through the Media Type list). If
you’re not sure which setting to select, see page 18.
■Set the Ink option to Color to print a color
document. To print a black text document, click
Black.
■Set the Mode option to Automatic. It’s the easiest way to get good printing
results on all types of paper.
■Set the slider in the Mode box to Quality or Speed to select high-quality
printing, faster printing, or an in-between setting.
Select higher quality or faster
printing
Select the type of paper you loaded
Select Automatic mode
Select the Ink color
Click OK

12 Printing From Start to Finish
5. Click the Paper tab at the top of the
window if you need to change the
paper size, number of copies, page
orientation, or printable area.
6. Click the Layout tab if you want to
reduce or enlarge your printed
image, print multiple layouts, or add
a watermark.
7. Click OK until you see the Print
window again.
8. At the Print window, click OK
(or Print) to start printing.
For more information about printer settings, click the Help button. Or
right-click any item on the screen and then click What’s This?.
Click OK to start printing

Printing From Start to Finish 13
After a moment, this window appears and shows the progress of your print job. You
can use the buttons to cancel, pause, or restart printing. You can also see how much
ink you have left.
For more information on printing—for example, previewing your printout or adding
a watermark—see your on-screen Reference Guide (as described on page 3). Click the
EPSON Printer Information Center icon on your desktop.
When you’re finished using your printer, make sure you press the
Ppower button to turn it off. Never use a power strip or external switch
to turn off the printer.
Selecting the Settings You Use Most Often
Your printer settings apply only to the program you’re currently using. If you usually
print one type of document in different programs—for example, color photos on
letter-size paper—you can change the default printer settings for all your programs.
1. Right-click the printer icon on your taskbar (in the lower right corner of your
screen).
2. Select Printer Settings. You see your printer Properties window, as shown on
page 11.
3. Select the default settings you want to use for all your applications. Click OK
when you’re finished.
Remember that you can always change the settings in your program when you want to
print different types of documents.
Click to cancel printing
Click to pause or resume printing

14 Printing From Start to Finish
Basic Printing on a Macintosh
Here’s what to do to print a basic document—such as a newsletter or school project.
Make sure you have paper in the printer, as described on page 8. After you create your
document, follow these steps to print.
1. From the File menu, select Page Setup. You see the following:
2. Make sure C60 Series is selected.
If not, you need to select your printer in the Chooser.
3. Select the correct Paper Size, Orientation, and other settings. Then click OK.
4. From the File menu, select Print. You see a window like the following:
For more information about printer settings, click the ?button.
Make sure you see
C60 Series
Select your paper size
Select the orientation
of your document
Select higher quality or faster printing
Select the type of
paper you loaded
Select Automatic mode
Select the
Ink color

Printing From Start to Finish 15
5. Make the following settings:
■Choose the paper you’re printing on (click the arrow to scroll through the
Media Type list). If you’re not sure which setting to select, see page 18.
■Set the Ink option to Color to print a color document. To print a black text
document, click Black.
■Set the Mode option to Automatic. It’s the easiest way to get good printing
results on all types of paper.
■Set the slider in the Mode box to Quality or Speed to select high-quality
printing, faster printing, or an in-between setting.
6. You can also do the following:
■Click to reduce or enlarge your image, print multiple layouts, or add a
watermark.
■Click to turn on background printing.
■Click to change the Print button to Preview. You can then click it to
preview your printout.
■Click to check your ink levels. If the red
blight is on or flashing, check to
see if one of your ink cartridges is low or empty.
7. Click Print to start printing. If you turned on background printing, you see the
EPSON Monitor3 window as shown:
If you’re not using background printing and you need to cancel printing,
hold down the
Jkey and press the . (period) key.
Select your print job, then click here to cancel printing Click to check ink levels

16 Printing From Start to Finish
For more information on printing—for example, printing posters or adding a
watermark—see your on-screen Reference Guide (as described on page 3).
When you’re finished using your printer, make sure you press the
Ppower button to turn it off. Never use a power strip or external switch
to turn off the printer.
Customizing Your Print Settings
You can use custom settings for draft printing, color matching, printing at higher
resolutions, or selecting a variety of special effects.
1. On the Properties or Preferences window (or the Print window on a Macintosh),
click Custom, then click the Custom Settings list to open it.
2. Select one of these settings:
■Text/Graph: For printing graphics-intensive documents, like presentations
with charts and graphs.
■Economy: For printing rough drafts of text on plain paper. Saves ink.
Click Custom, then…
choose from the Custom
Settings list or…
click Advanced.