Epson Gemini User manual

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Copyright Notice
All rights reserved. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical,
photocopying, recording, or otherwise, without the prior written permission of Epson
America, Inc. This publication and the features described herein are subject to change
without notice.
A Note Concerning Responsible Use of Copyrighted Materials
Ink jet printers, digital cameras, and scanners—like photocopiers and conventional
cameras—can be misused by improper copying and reprinting of copyrighted material.
While some countries’ laws permit limited copying of copyrighted material in certain
circumstances, those circumstances may not be as broad as some people assume. EPSON
encourages each user to be responsible and respectful of the copyright laws when using
ink jet printers, digital cameras, and scanners.
Trademarks
EPSON is a registered trademark of SEIKO EPSON CORPORATION. Gemini is a
trademark of Epson America, Inc. Other product names used herein may be marks of
other companies, and EPSON disclaims any rights in such marks.
This EPSON product contains Macromedia Flash™Player software by Macromedia,
Inc., Copyright © 1995-1999 Macromedia, Inc. All rights reserved. Macromedia and
Flash are trademarks of Macromedia, Inc.
Printed on recycled paper. Printed in USA.
CPD-13521
Copyright © 2002 by Epson America, Inc. 2/02

Contents
iii
Introduction
About Your Software vii
About Your Documentation viii
Warnings, Cautions, Notes, and Tips ix
1 Preparing Digital Image Files
Attaching ICC Profiles 1-1
Using EPPWorks 1-1
Starting EPPWorks 1-2
Selecting Color Management Preferences 1-4
Selecting, Rating, and Rotating an Image 1-5
Trimming and Rotating an Image 1-7
Retouching an Image 1-9
Adjusting the Image Color and Tone 1-10
Saving Your Retouched Image File 1-12
2 Laying Out and Printing Photos
Turning On Your System 2-1
Laying Out Your Photos 2-2
Starting EPPLayout 2-3
Selecting Printer and Paper Options 2-5
Selecting Template or Free Layout Mode 2-6
Selecting a Template or Package in Template Mode 2-7
Creating a Layout in Free Layout Mode 2-9
Dragging and Dropping Photos Into Your Layout 2-11
Adding Pages to Your Layout 2-14
Trimming and Rotating Photos 2-15
Adding Information and/or Crop Marks to Your Layout 2-16
Selecting Printing Options 2-19
Printing Your Photos 2-20

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3 Controlling Print Jobs
Checking Print Job Status 3-1
Starting EPPMonitor 3-1
Reading the Job List 3-3
Specifying Which Print Jobs to Display 3-6
Changing Print Job Priorities and Other Settings 3-7
Deleting Print Jobs 3-9
Reprinting Print Jobs 3-10
Checking the Printer Status 3-11
Checking Printer Status From EPPMonitor 3-11
Checking Printer Status From EPPStatus 3-12
Checking Print Job Status with EPPServer 3-14
4 Finishing Your Prints
Handling Your Printouts 4-1
Storing and Displaying Printouts 4-1
Storing Printouts and Unused Paper 4-1
Displaying Printouts 4-2
Print Longevity—A General Note 4-3
5 Managing Supplies and Billing
Logging Onto Your EPSON Insider Account 5-1
Ordering Supplies and Tracking Your Orders 5-3
How to Order Supplies 5-3
Downloading and Sending an Order Form 5-4
Tracking Supply Orders 5-5
Tracking Returns 5-8
Checking Billable Print Usage 5-9
Checking On Open Invoices 5-11

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6 Maintaining the System
Loading Paper 6-1
Changing the Paper Settings in EPPServer 6-2
Paper Tray Loading Capacities and Guidelines 6-4
Loading Paper in the Trays 6-5
Setting the Paper Tray Levers 6-9
Cleaning the Paper Path 6-10
Uploading the Print Log 6-11
Checking for Clogged Print Head Nozzles 6-12
Running a Cleaning Cycle 6-14
Aligning the Print Head 6-15
Setting Up Receipt of Error Message E-mails 6-17
Using the Gemini Touchpad 6-19
Replacing an Ink Cartridge 6-20
Updating ICC Profiles 6-23
Printing Test Charts 6-24
Running the Image Quality Adjustment Utility 6-27
Moving the System 6-30
Calibrating the Workstation Monitor 6-31
Updating the Server Software 6-31
Downloading Custom Files 6-32
7 Troubleshooting
Responding to Error or Alert Messages 7-1
Responding to Printer Control Panel Lights 7-2
Solving Print Quality Problems 7-5
Solving EPPWorks Problems 7-6
Solving EPPLayout Problems 7-7
Solving EPPServer Problems 7-8
Solving Paper Problems 7-9
Clearing Paper Jams 7-10
Where To Get Help 7-13

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8 Notices
Important Safety Instructions 8-1
Locating the Gemini 8-1
Powering the Gemini 8-2
Using the Gemini 8-2
Using the Gemini Printers 8-3
FCC Compliance Statement 8-4
Specifications 8-5
General Specifications 8-5
Gemini Cabinet Specifications 8-6
A Adding Users or Workstations
Adding a New User A-1
Adding Another Workstation A-3
Installing the Workstation Software A-4
Index

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Introduction
Congratulations! The EPSON®Gemini™Professional Portrait Printing
System is about to revolutionize the way you print photographs. EPSON
Gemini’s integrated hardware and software is designed just for portrait
studios like yours, letting you produce beautiful, long-lasting digital prints
in a variety of sizes and layouts.
About Your Software
You’ll be using this Gemini software to create your printouts and control
printing:
EPPWorks lets you retouch and size your photos, and save them in the
JPEG or TIFF digital image file format on your workstation.
EPPLayout lets you place your photos in a variety of different layout
templates and print them on Gemini.
EPPMonitor lets you check on the progress of your print jobs and change
print priorities and other settings, right from your workstation.
EPPStatus displays alerts and error messages on your workstation to keep
you informed of the current printer, paper, and ink status.
When your Gemini is set up, the technician will install all the necessary
software on the Gemini and on one client workstation. If you need to set
up an additional workstation for use with Gemini, see the instructions in
the Appendix.
EPSON recommends that your studio’s system administrator install
the Gemini workstation software.

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About Your Documentation
For quick steps on creating and printing a photo layout, see Printing Your
First Photo included in this binder.
For details on using Gemini, see these chapters in your User Guide:
Chapter 1, “Preparing Digital Image Files” tells you how to get your
photos ready for layout and printing in Gemini, including using
EPPWorks, EPSON’s proprietary retouching software.
Chapter 2, “Laying Out and Printing Photos” gives step-by-step
instructions on using EPPLayout to lay out your photos and print them.
Chapter 3, “Controlling Print Jobs” tells you how to check on your print
job, paper, ink, and printer status and change print priorities and other
settings after sending print jobs to the server.
Chapter 4, “Finishing Your Prints” gives instructions on handling,
storing, and displaying your finished photos.
Chapter 5, “Managing Supplies and Billing” tells you how to order
Gemini supplies and check on the status of your orders, returns, print
usage, or invoices.
Chapter 6, “Maintaining the System” describes procedures you’ll need to
perform to keep the system working at its best and running with the latest
software upgrades.
Chapter 7, “Troubleshooting” tells you what to do if you see an error
message or printer error light, and gives instructions for solving any
problems you may have.
Chapter 8, “Notices” contains important safety instructions, the FCC
compliance statement, and system specifications.
Appendix A, “Adding Users or Workstations” tells you how to create
additional user logins and install Gemini workstation software on
additional workstations, if you need to.
At the end you’ll find an Index.
The Supplements tab behind this User Guide gives you a separate section
in which to store the System Information sheet that was filled out by your
Gemini installer and a place for any additional information you download
from the http://support.epson.com web site.

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Warnings, Cautions, Notes, and Tips
Warnings must be followed carefully to avoid bodily injury.
Cautions must be observed to avoid damage to your equipment.
Notes contain important information about your Gemini.
Tips contain additional hints for better results.

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Preparing Digital Image Files 1-1
1Preparing Digital Image Files
Gemini can print JPEG or TIFF digital image files captured using a
digital camera or digital camera back, or files professionally scanned from
traditional film or photographic prints. Just import or transfer your digital
image files into your workstation.
Make sure your files are saved in RGB mode (not grayscale or
CMYK), uncompressed (except for JPEGs), and without Alpha
channels. The size of each file must be 48MB or less. Place your files
on the workstation hard disk; don’t access them from a CD-ROM or
other removable media.
You can enhance or retouch your digital image files using EPPWorks,
Gemini’s proprietary image-editing software. Or, if you prefer, you can
use Adobe®Photoshop®or another image-editing program to retouch
your images as necessary. When your files look the way you want, you’ll
be ready to lay them out in the Gemini layout software (see Chapter 2 for
instructions).
Before you work with your files in the Gemini software, make sure to
calibrate your workstation monitor so your colors look as accurate as
possible. See the instructions on page 6-31 for details.
Attaching ICC Profiles
Before you retouch or lay out your photos for printing, you may want to
attach an ICC profile to each digital image file. Use Adobe Photoshop or
your digital camera development tools to open your JPEG or TIFF files
and attach an ICC profile using the RGB color space. See the program’s
Help utility for instructions.
Using EPPWorks
This section tells you about the basic features of EPPWorks. For detailed
instructions on using all of EPPWorks’features, click the program’s Help
button.
When you retouch your JPEG or TIFF files in EPPWorks, the program
creates a coordinating file called the “EGG”file that contains all the
retouching information you add. The touch-ups don’t affect your original
JPEG or TIFF (unless you choose to save the file as a new JPEG or TIFF).