Epson Stylus Color II User manual

COLOR INK JET PRINTER
Reference Guide
All rights reserved. No part of this publication may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying,
recording, or otherwise, without the prior written permission of Seiko Epson Corporation.
No patent liability is assumed with respect to the use of the information contained herein.
Neither is any liability assumed for damages resulting from the use of the information
contained herein.
Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this
product or third parties for damages, losses, costs, or expenses incurred by purchaser or
third parties as a result of: accident, misuse, or abuse of this product or unauthorized
modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to
strictly comply with Seiko Epson Corporation’s operating and maintenance instructions.
Seiko Epson Corporation shall not be liable against any damages or problems arising from
the use of any options or any consumable products other than those designated as
Original EPSON Products or EPSON Approved Products by Seiko Epson Corporation.
EPSON, EPSON Stylus, and EPSON ESC/P are registered trademarks and
EPSON ESC/P 2 is a trademark of Seiko Epson Corporation.
EPSON Connection is a service mark of Epson America, Inc.
Windows printer driver copyright Software 2000 Ltd Oxford, England. Portions copyright
Seiko Epson Corporation.
General Notice: Other product names used herein are for identification purposes only and
may be trademarks of their respective owners. EPSON disclaims any and all rights in
those marks.
The Energy Star emblem does not represent EPA endorsement of any product or service.
Copyright © 1995 by Epson America, Inc. 10/95
Printed on recycled paper with at least 10% post-consumer content

FCC Compliance Statement
For United States Users
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio or
television reception. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause interference to radio and television
reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures.
❑Reorient or relocate the receiving antenna.
❑Increase the separation between the equipment and receiver.
❑Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
❑Consult the dealer or an experienced radio/TV technician for help.
WARNING
The connection of a non-shielded equipment interface cable to this equipment will
invalidate the FCC Certification of this device and may cause interference levels which
exceed the limits established by the FCC for this equipment. It is the responsibility of the
user to obtain and use a shielded equipment interface cable with this device. If this
equipment has more than one interface connector, do not leave cables connected to unused
interfaces. Changes or modifications not expressly approved by the manufacturer could
void the user’s authority to operate the equipment.
For Canadian Users
This digital apparatus does not exceed the Class B limits for radio noise emissions from
digital apparatus as set out in the radio interference regulations of the Canadian
Department of Communications.
Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites
applicables aux appareils numériques de Classe B prescrites dans le règlement sur le
brouillage radioélectrique édicté par le Ministère des Communications du Canada.
ii

Contents
Introduction
Energy Star Compliance . . . . . . . . . . . . . . . . . . . . . . 1
Energy-saving Tips . . . . . . . . . . . . . . . . . . . . . . . 2
How to Use This Manual . . . . . . . . . . . . . . . . . . . . . . 2
Where to Get Help . . . . . . . . . . . . . . . . . . . . . . . . . 3
Electronic Support Services . . . . . . . . . . . . . . . . . . 4
Important Safety Instructions . . . . . . . . . . . . . . . . . . . 6
Chapter 1 Paper Handling
Choosing Paper and Other Media . . . . . . . . . . . . . . . . . 1-2
Setting the Paper Thickness and Adjustment Levers . . . . . . 1-3
Setting the Paper Thickness Lever . . . . . . . . . . . . . . 1-3
Setting the Thickness Adjustment Lever . . . . . . . . . . . 1-4
Loading Plain Paper . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Loading Special Papers and Other Media . . . . . . . . . . . . 1-7
Loading Special Papers and Transparencies . . . . . . . . . 1-8
Loading Envelopes . . . . . . . . . . . . . . . . . . . . . . . 1-10
Chapter 2 Controlling the Printer
Using the Printer’s Control Panel . . . . . . . . . . . . . . . . . 2-2
Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
Using the Default Setting Mode . . . . . . . . . . . . . . . . . . 2-7
Chapter 3 Maintenance
Cleaning the Print Heads . . . . . . . . . . . . . . . . . . . . . . 3-2
Replacing Ink Cartridges . . . . . . . . . . . . . . . . . . . . . . 3-3
Selecting the Correct Ink Cartridges . . . . . . . . . . . . . 3-4
Removing and Installing Ink Cartridges . . . . . . . . . . . 3-5
Cleaning the Printer . . . . . . . . . . . . . . . . . . . . . . . . . 3-8
Transporting the Printer . . . . . . . . . . . . . . . . . . . . . . 3-9
Calibrating the Printer When Printing from DOS . . . . . . . . 3-10
iii

Chapter 4 Troubleshooting
Print Quality Problems . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Problems with Printing . . . . . . . . . . . . . . . . . . . . . . . 4-6
Paper Handling Problems . . . . . . . . . . . . . . . . . . . . . . 4-12
Paper Jam Problems . . . . . . . . . . . . . . . . . . . . . . . 4-12
Paper Feeding Problems . . . . . . . . . . . . . . . . . . . . . 4-12
Other Paper Handling Problems . . . . . . . . . . . . . . . . 4-13
Appendix A Technical Specifications
Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2
Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-3
Ink Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-5
Mechanical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-6
Electrical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-7
Environmental . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-7
Safety Approvals . . . . . . . . . . . . . . . . . . . . . . . . . . . A-7
Fonts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-8
Interface Specifications . . . . . . . . . . . . . . . . . . . . . . . . A-9
Parallel Interface . . . . . . . . . . . . . . . . . . . . . . . . . A-9
Serial Interface . . . . . . . . . . . . . . . . . . . . . . . . . . A-11
Initialization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-12
Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . A-13
Appendix B Commands and Character Tables
Command List . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-2
EPSON ESC/P 2 Commands . . . . . . . . . . . . . . . . . . B-2
IBM X24/X24E Emulation Codes . . . . . . . . . . . . . . . . B-3
Character Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . B-4
International Character Sets . . . . . . . . . . . . . . . . . . . B-8
Characters Available with ESC (^ Command . . . . . . . . . B-9
Glossary
Index
iv

Printer Parts
printer cover
notch
output tray
output tray
extension
control panel
notch
sheet feeder
paper thickness
lever
power switch parallel interface
connector
serial interface
connector
ink cartridge clamps
thickness
adjustment
lever
paper support

Introduction
This manual contains general operating and maintenance
instructions for your EPSON®Stylus®COLOR II, as well as
troubleshooting guidelines and technical specifications. For
instructions on setting up your printer and using the
Microsoft®Windows®or Apple®Macintosh®printer driver,
see the appropriate Setup and Software Guide.
Note:
After you install the driver, check the ReadMe icon in the EPSON
group in Windows or on the Macintosh hard disk for the latest
information about your printer and software.
Your printer supports a wide variety of settings that give you
the flexibility to improve print quality or speed up printing.
Using the printer driver software (described in theSetup and
Software Guide), you can control settings such as document
type, printing mode, and halftoning to produce just the right
effects in your printed documents.
To make your job easy, both the Windows and Macintosh
printer drivers include an option that analyzes the elements on
a page to be printed and automatically adjusts the driver
settings so your printed results are appropriate for the image
type. See the Setup and Software Guide for complete instructions
on using the driver and for color print samples of the kinds of
output the printer can produce.
Energy Star Compliance
As an Energy Star Partner, EPSON has determined
that this product meets the Energy Star guidelines
for energy efficiency.
Introduction 1

The EPA estimates that if all desktop computers, printers, and
other peripheral devices met Energy Star standards, energy
cost savings would exceed $1 billion annually and carbon
dioxide emissions would be reduced by 20 million tons.
All of EPSON’s ink jet printers conform to Energy Star
standards.
Energy-saving Tips
Here are a few tips you can use to be even more energy-wise:
❑If your monitor isn’t Energy Star compliant, turn it off
when you’re not using it.
❑Turn off your computer, printer, and monitor each day
when you are done using them.
❑Use the print preview option in your software before you
print something so you can catch errors before you commit
them to paper.
❑If you have an electronic mail system available to you, send
E-mail rather than memos. Not only is this faster, but you’ll
save paper and storage space too.
How to Use This Manual
After you have set up the printer as described in the Setup and
Software Guide, refer to this manual for the following
information:
Chapter 1, “Paper Handling,” explains how to select the right
paper for your print job and load special paper and other
media in your printer.
2 Introduction

Chapter 2, “Controlling the Printer,” provides instructions for
managing the printer’s operation through its control panel. It
also explains how to access the printer’s Default setting mode.
Chapter 3, “Maintenance,” contains instructions for cleaning
the print heads, replacing the ink cartridges, cleaning and
transporting the printer, and calibrating the printer from DOS.
Chapter 4, “Troubleshooting,” contains troubleshooting
guidelines for any print quality and printer operation problems
you may have.
Appendix A, “Technical Specifications,” gives the
specifications for the Stylus COLOR II printer.
Appendix B, “Commands and Character Tables,” lists the
EPSON ESC/P 2and IBM®X24/X24E emulation commands
supported by the printer and shows the printer’s built-in
character tables.
A Glossary and Index are provided at the end of the manual.
Where to Get Help
If you purchased your printer in the United States or Canada
and you need technical assistance you can call an EPSON Color
Specialist at [phone].
EPSON also provides customer support and service through a
network of Authorized EPSON Customer Care Centers and
provides the following services when you dial(800) 922-8911:
❑EPSON technical information library fax service
❑Product literature on current and new products
❑Assistance in locating your nearest Authorized EPSON
Reseller or Customer Care Center
Introduction 3

❑Technical information on the installation, configuration,
and operation of EPSON products
❑Customer relations.
You can purchase ink cartridges, paper, parts, printed manuals,
and accessories for EPSON products from EPSON Accessories
at [phone] (U.S. sales). In Canada, call (800) BUY-EPSON
for sales locations.
If you purchased your printer outside the United States or
Canada, contact your EPSON dealer or the marketing location
nearest you for customer support and service.
If you need help with any software program you are using,
see that program’s documentation for technical support
information.
Electronic Support Services
If you have a modem, the fastest way to access helpful tips,
specifications, drivers, application notes, DIP switch or jumper
settings, and bulletins for EPSON products is through the
online services below.
World Wide Web
If you are connected to the Internet and have a Web browser,
you can access EPSON’s World Wide Web site at
http://www.epson.com. EPSON’s home page links users to
What’s New, EPSON Products, EPSON Connection,
SM Corporate
Info and EPSON Contacts. Link to the EPSON Connection for
the latest drivers and FAQs (Frequently Asked Questions) and
the EPSON Chat area. To get in touch with EPSON around the
world, EPSON Contacts includes Contact Information for local
EPSON subsidiaries.
4 Introduction

EPSON Bulletin Board Service
You can call the EPSON Bulletin Board Service (BBS) at
[phone]. No membership is required. Make sure your
communications software is set to 8 data bits with 1 stop bit,
no parity bit, and a modem speed of 28.8 Kbps or less. See the
documentation that came with your communications software
for more information.
CompuServe online support
CompuServe®members can call the Epson America Forum on
CompuServe. If you are already a member, simply type
GO EPSON at the menu prompt to reach the Forum.
If you are not currently a member, you are eligible for a free
introductory membership as an owner of an EPSON product.
This membership entitles you to:
❑An introductory credit on CompuServe
❑Your own user ID and password
❑A complimentary subscription to CompuServe Magazine,
CompuServe’s monthly publication.
To take advantage of this offer, call [phone] in the United
States and Canada and ask for representative #529. In other
countries, call the following U.S. telephone number:
[phone], or your local CompuServe access number.
Introduction 5