Epson TM-C610 User manual

User’s Manual/ 使用说明书
411867301

English
User’s Manual
No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by
any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written
permission of Seiko Epson Corporation. No patent liability is assumed with respect to the use of the
information contained herein. While every precaution has been taken in the preparation of this book, Seiko
Epson Corporation assumes no responsibility for errors or omissions. Neither is any liability assumed for
damages resulting from the use of the information contained herein.
Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third
parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident,
misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or
(excluding the U.S.) failure to strictly comply with Seiko Epson Corporation’s operating and maintenance
instructions.
Seiko Epson Corporation shall not be liable against any damages or problems arising from the use of any
options or any consumable products other than those designated as Original Epson Products or Epson
Approved Products by Seiko Epson Corporation.
EPSON is a registered trademark of Seiko Epson Corporation in Japan and other countries/regions.
Microsoft, Windows, Windows Vista, and Windows Server are registered trademarks of Microsoft
Corporation in the United States and/or other countries.
The Ethernet interface model of this product includes software developed by the University of California,
Berkeley, and its contributors.
NOTICE: The contents of this manual are subject to change without notice.
Copyright © 2010 Seiko Epson Corporation. All rights reserved.
WARNING
This is a Class A product. In a domestic environment this product may cause radio interference in which case
the user may be required to take adequate measures.

2TM-C610 User’s Manual
English
Safety Precautions
This section presents important information intended to ensure safe
and effective use of this product. Please read this section carefully and
store it in an accessible location.
WARNING:
Shut down your equipment immediately if it produces smoke, a strange
odor, or unusual noise. Continued use may lead to fire. Immediately
unplug the equipment and contact your dealer or a Seiko Epson service
center for advice.
Never attempt to repair this product yourself. Improper repair work can
be dangerous.
Never disassemble or modify this product. Tampering with this product
may result in injury or fire.
Use the specified AC Adapter only. Connection to an improper power
source may cause fire.
Be sure your power cable meets the relevant safety standards and
includes a power-system ground terminal (PE terminal). Otherwise shock
may result.
Do not allow foreign matter to fall into the equipment. Penetration by
foreign objects may lead to fire.
If water or other liquid spills into this equipment, unplug the power cord
immediately, and then contact your dealer or a Seiko Epson service
center for advice. Continued usage may lead to fire.
Do not use aerosol sprayers containing flammable gas inside or around
this product. Doing so may cause fire.
CAUTION:
Do not connect cables in ways other than those mentioned in this
manual. Different connections may cause equipment damage and
burning.
Be sure to set this equipment on a firm, stable, horizontal surface. The
product may break or cause injury if it falls.
Do not use in locations subject to high humidity or dust levels. Excessive
humidity and dust may cause equipment damage or fire.
Do not place heavy objects on top of this product. Never stand or lean
on this product. Equipment may fall or collapse, causing breakage and
possible injury.
To ensure safety, unplug this product before leaving it unused for an
extended period.
Do not remove the ink cartridge from the product when you ship it.

TM-C610 User’s Manual 3
English
Restriction of Use
When this product is used for applications requiring high reliability/
safety, such as transportation devices related to aviation, rail, marine,
automotive, etc.; disaster prevention devices; various safety devices,
etc.; or functional/precision devices, etc.; you should use this product
only after giving consideration to including fail-safes and
redundancies into your design to maintain safety and total system
reliability. Because this product was not intended for use in
applications requiring extremely high reliability/safety, such as
aerospace equipment, main communication equipment, nuclear power
control equipment, or medical equipment related to direct medical
care, etc., please make your own judgment on this product’s suitability
after a full evaluation.
Unpacking
The following items should be included with the printer. If any items
are damaged, contact your dealer.
❏Roll paper
❏Ink cartridge (Model: SJIC15P)
❏AC adapter
❏User’s Manual (this manual)

4TM-C610 User’s Manual
English
Part Names
Control Panel
(Power) LED: green
Lights when the power is on, and is off when the power is off.
Flashes when the printer is operating (initializing, charging ink, head
cleaning, or printing) or in an error state.
ERROR LED: red
Lights or flashes when printing cannot be performed, and is off when
the printer is online.
INK LED: red
Flashes when ink is low or waste ink in the ink cartridge is nearly full.
Lights when it is time to replace the ink cartridge, when the ink
cartridge is not installed or is not correctly installed, or when waste ink
in the ink cartridge is full.
Off when ink in the ink cartridge is adequate.
Release lever
Paper ejection guide
Roll paper cover
Power switch
Ink cartridge cover
(Power) LED
ERROR LED
INK LED
PAPER OUT LED
FEED button
CLEANING button
Rear cover
Control panel

TM-C610 User’s Manual 5
English
PAPER OUT LED: red
Flashes when the remaining roll paper is near the end.
Lights when the remaining roll paper is near the end (ERROR LED is
off), and when the roll paper is not installed or is not correctly installed
(ERROR LED is on).
Off when the roll paper is correctly installed.
CLEANING button
When the printout is faint or dots are missing, pressing this button for
3 seconds or more performs print head cleaning.
CAUTION:
To prevent ink waste, do not press the CLEANING button unless there is a
problem with print quality.
FEED button
Feeds the roll paper. After feeding paper, the roll paper is
automatically cut.
Power switch
Turns on/off the printer. To turn off, press this switch for 3 seconds or
more.
Caution:
Before you turn off the printer, wait more than 10 seconds after the printer
has finished its operation.
Setup
Follow in order the steps below to set up the printer.
1. Installing the printer. (See page 6.)
2. Connecting and arranging the cables. (See page 7.)
3. Installing the roll paper. (See page 9.)
4. Installing the ink cartridge.(See page 10.)
5. Installing the printer driver. (See page 12.)

6TM-C610 User’s Manual
English
Installing the Printer
❏Do not place the printer in dusty locations.
❏The printer must be installed horizontally.
❏Leave enough space in front of the printer for the ink cartridge
cover and the roll paper cover to be fully opened, and be careful
not to place an obstacle in front of the printer, especially when you
install the printer on a mounting table.
❏If you install the printer in a location where it could fall during
operation, make sure to secure the printer with screws.
❏When installing the printer on a mounting table, secure the printer
with two screws (M4) or fix it with affixing tape. Use screws
between 7 and 10 mm long from the ground point of the rubber
foot on the printer.
❏Do not allow cables to catch or foreign matter to accumulate under
the printer.
❏Do not subject the printer to impact during operation. Otherwise,
print problems may occur.
Screw holes Rubber foot
Printer
7~10 mm
Mounting table
85 mm

TM-C610 User’s Manual 7
English
Connecting and Arranging the Cables
1. Make sure the printer is turned off.
2. Put your finger on the groove in the upper part of the rear cover,
and pull it backward to remove it.
3. For the USB interface model, connect the USB cable to the
connector, as shown below.
For the Ethernet interface model, connect the Ethernet cable to the
connector until it clicks.
4. Insert the connector of the AC cable to the inlet of the AC adapter.
5. Connect the DC cable of the AC adapter to the power connector of
the printer, as shown in the illustration below.
Groove
USB cable
DC cable
USB interface model Ethernet interface model
Ethernet
cable
DC cable

8TM-C610 User’s Manual
English
6. Place all the connected cables in the cable hook, as shown in the
illustration below.
7. Align the 2 tabs at the bottom of the printer back with the holes in
the rear cover, and close the rear cover.
8. Make sure the cables pass through the notch at the bottom of the
rear cover and are not pinched.
9. Connect the other side of the USB/Ethernet cable to a host
computer/network hub.
10. Insert the power plug of the AC cable into the wall socket.
WARNING:
Always use the included AC adapter. Using any other AC adapter can
result in electric shock and fire.
Should a fault ever occur, immediately turn off the power to the printer
and unplug the AC cable from the wall socket.
Cable hook
Tabs

TM-C610 User’s Manual 9
English
Installing/Replacing the Roll Paper
1. Turn on the printer.
2. Press down the release lever, and pull it to the front to open the
roll paper cover.
3. Remove the paper core if there is one.
4. Load the roll paper in the orientation shown below.
5. Pull the paper end to the paper exit keeping it within the paper
ejection guide.

10 TM-C610 User’s Manual
English
6. Close the roll paper cover.
Roll paper is automatically fed about 10 cm, and then
autocutting is performed.
Installing/Replacing the Ink Cartridge
CAUTION:
Always use the EPSON SJIC15P ink cartridge.
Do not open the ink cartridge package until you are ready to install it in
the printer.
Do not remove the ink cartridge from the printer when you ship it.
1. Turn on the printer and make sure that the INK LED lights.
2. Pull the ink cartridge cover out, as shown below, to open it.
3. Remove the used cartridge, if there is one.
4. Shake the ink cartridge package 4 or 5 times before opening it.

TM-C610 User’s Manual 11
English
5. Push the ink cartridge gently into the cartridge holder, as shown
below.
6. Close the ink cartridge cover.
When the ink cartridge is installed for the first time, the
(Power) LED starts flashing, and ink charging starts. Ink
charging takes approximately 4 minutes. In the meantime, do not
turn off the printer or open the roll paper cover or the ink cartridge
cover. Doing so wastes ink significantly.
When ink charging finishes, the (Power) LED stays on after
flashing.
Note:
When the ink cartridge is installed for the first time, the printer uses ink to
prepare for printing (ink charging), therefore the first cartridge does not last
as long as subsequent ones do.
Cartridge yields vary based on such factors as type of item printed, print
settings, paper type, frequency of use, and temperature.
To insure print quality, some ink remains in the cartridge after the INK LED
comes on.
The ink cartridge contains 3 colors of ink. Even when one particular color is
specified, all 3 colors of ink are used for printing and for keeping the print
head in good condition. When the ink level of even one color comes to the
lowest limit, the printer stops printing.

12 TM-C610 User’s Manual
English
Installing the Printer Driver
CAUTION:
Be sure to confirm the operating environment (page 15) before
installing.
You are required to log on to the computer as a user with administrative
rights.
For the USB Interface Model
1. Turn off the printer. (You will turn it on during installation by
following the instructions.)
2. For a 32bit OS, double-click on the icon “c61d32_XXXX.exe.”
For a 64bit OS, double-click on the icon “c61d64_XXXX.exe.”
3. Complete the installation by following the instructions displayed.
For Ethernet Interface Model
1. Make sure the printer is turned on.
2. Set the IP address to the printer by using EPSON TMNet
WinConfig.
3. Click [Start] - [Control Panel] - [Printer] (or [Printers and Faxes]).
4. From the menu, click [File] - [Add Printer].
5. Click [Add a local printer].
6. Select [Create a new port:], select [Standard TCP/IP Port] in
“Type of port,”and click [Next].
7. Set each item as described below:
•Device type: TCP/IP Device
•Hostname or IP address: IP address set for the printer
•Port name: The value set in [Hostname or IP address]is
automatically input.
• Query the printer and automatically select the driver to use :
Uncheck the checkbox.
8. Select [Standard] in “Device Type,” select [Generic Network
Card], and click [Next].
9. Click the [Cancel] button to close the window.
10. For a 32bit OS, double-click on the icon “c61d32_XXXX.exe.”
For a 64bit OS, double-click on the icon “c61d64_XXXX.exe.”
11. Complete the installation by following the instructions displayed.

TM-C610 User’s Manual 13
English
Displaying the Printer Driver
Follow the steps below to display the printer driver.
1. Click [Start] - [Control Panel] - [Printer] (or [Printers and Faxes]).
2. Right-click on [EPSON TM-C610] and click [Printing
Preferences].
For details on how to use the printer driver, see the printer driver help.
Cleaning
Cleaning the Printer Case
Be sure to turn off the printer, and wipe the dirt off the printer case
with a dry cloth or a damp cloth.
CAUTION:
Never clean the product with alcohol, benzine, thinner, or other such
solvents. Doing so may damage or break the parts made of plastic and
rubber.
Cleaning the Print Head
Perform head cleaning only when the printout is faint or dots are
missing.
CAUTION:
When ink is low, head cleaning may not start or may stop during
cleaning. In this case, head cleaning starts after a new ink cartridge is
installed.
Follow the steps below to perform head cleaning. (You can also use the
printer driver for head cleaning. For details, see the printer driver
help.)
1. Turn on the printer.
2. Press the CLEANING button for 3 seconds or more.
Head cleaning starts, and the (Power) LED starts flashing.
When head cleaning finishes, the (Power) LED stays on.
CAUTION:
Do not do not turn off the printer or open the roll paper cover or the
ink cartridge cover while the (Power) LED is flashing.

14 TM-C610 User’s Manual
English
Troubleshooting
ERROR LED on or flashing
❏Check to see that the roll paper cover and the ink cartridge cover
are closed. If they are open, close them.
❏If the INK LED is on, replace the ink cartridge with a new one.
❏When the PAPER OUT LED is on, check whether the roll paper is
out. If it is out, replace it with a new one.
❏When the PAPER OUT LED is flashing, check for a paper jam. If
paper is jammed, follow the steps described below to remove the
jammed paper, and install the roll paper correctly.
❏Turn off the printer and then turn it back on. If the ERROR LED is
still flashing, call your supervisor or a service person.
Paper jam
When a paper jam occurs, never pull out the paper forcibly. Open the
roll paper cover, and remove the jammed paper.
If the roll paper cover does not open, follow the steps below.
1. Turn off the printer.
2. Remove the autocutter cover by pulling the part of the autocutter
cover indicated in the circle in the illustration below.

TM-C610 User’s Manual 15
English
3. Turn the knob upward or downward until a triangle mark appears
in the hole in the frame.
4. Close the autocutter cover.
5. Open the roll paper cover, and remove the jammed paper.
Operating Environment
* : Must meet the system requirements for the supported OS.
OS Windows 7 (32/64bit)
Windows Vista SP2 (32/64bit)
Windows XP SP3 (32bit)
Windows XP SP2 (64bit)
Windows Server 2008 R2 (64bit)
Windows Server 2008 SP2 (32/64bit)
Windows Server 2003 R2 SP2 (32/64bit)
Computers The printer supports the following computers that run the
above operating system.
•PC/AT-compatible
CPU*Computers with a processor of 1 GHz or better are
recommended.
Intel Pentium/Celeron series, AMD Athlon/Duron family,
or processors that are compatible with these are
recommended.
RAM*512 MB or larger is recommended.
Triangle mark
Knob

16 TM-C610 User’s Manual
English
Specifications
dpi: dots per 25.4 mm (dots per inch)
Mbps: megabits per second
Printing method Serial ink jet, dot matrix
Three-color printing
Paper feed Bidirectional printing by forward friction feed
Autocutter Cutting method By separated-blade scissors
Cutting type Partial cut (one center point uncut)
Minimum cut length 16.1 mm
Print density 360 dpi ×180 dpi, 360 dpi ×360 dpi
Print speed 96 mm/s (printing width: 53 mm, 360 dpi ×180 dpi)
49.8 mm/s (printing width: 53 mm, 360 dpi ×360 dpi)
Roll paper type Normal quality paper (single-ply)
Ink cartridge 3-color integrated dedicated ink cartridge
(Model: SJIC15P)
Interface USB interface model Compliance: USB 2.0
Communication speed: Hi-speed (480 Mbps)
Ethernet interface
model
100 Base-TX/10 Base-T
Barcode/
2-dimensional
symbol printing
Barcodes UPC-A, UPC-E, JAN 8 (EAN 8), JAN 13 (EAN 13),
GS1 DataBar Omnidirectional, GS1 DataBar
Truncated,
GS1 DataBar Limited, GS1 DataBar Expanded
2-dimensional symbols GS1 DataBar Stacked,
GS1 DataBar Stacked Omnidirectional,
GS1 DataBar Expanded Stacked
Power supply Dedicated AC adapter
Life Carriage mechanism 4 million passes
Print head 6,000 million shots/nozzle
Autocutter mechanism 500,000 cuts
Temperature
and humidity
Printing 10 to 35°C {50 to 95°F}
20 to 80% RH (No condensation)
Storage When packed:
-20 to 60°C {-4 to 140°F},
5 to 85%RH (No condensation, ink not loaded)
(At -20°C or 60°C {-4 or 140°F}: up to 120 hours)
When ink loaded:
-20 to 40°C {-4 to 104°F}
(At -20°C {-4°F}: up to 120 hours)
(At 0 to 30°C {32 to 86°F}: up to 6 months)
(At 40°C {104°F}: up to 1 month)
Overall dimensions (H ×W ×D) 185 ×200×195 mm
(Excluding the protrusion )
Mass Approximately 4 kg

简体中文
使用说明书
没有精工爱普生公司的正式书面许可，本手册不得复制，不得保存在可再生系统内，或以任何形式任何手段进
行电子、机械转载、复印、录制等。 使用本手册内的有关信息无须授权。 在编辑本手册时我们考虑到了各项防
备措施，对于手册中的错误和遗漏，精工爱普生公司概不负责。 同时，也不负责由于使用本手册中的信息内容
造成的损失。
本产品由于用户或第三方造成的事故、错误使用和乱用，以及擅自改装、修理或变更式样等，不严格遵守精工
爱普生公司的操作和维修要求 （美国除外），引起的危害、损失、费用和付出款项等，不论是精工爱普生公司
还是其它有关的集团公司，对于该顾客或第三方概不负有任何责任。
由于使用非正规爱普生产品或非精工爱普生公司指定许可的任何附件或任何消耗品，从而造成的损失和故障，
精工爱普生公司概不负责。
EPSON 是 Seiko Epson Corporation 在日本、中华人民共和国及其它国家或地区的注册商标。
Microsoft、Windows、Windows Vista 和 Windows Server 是 Microsoft Corporation 在美国和 / 或其他国家的注册商标。
本产品的以太网接口机型包含伯克利加利福尼亚大学及其捐献者开发的软件。
备注： 本手册中的内容有可能发生更改，恕不事先通知。
Copyright © 2010 Seiko Epson Corporation. All rights reserved. 20101224
制造商 : 精工爱普生株式会社
地址 : 日本东京都新宿区西新宿 2-4-1
对于中国的用户
此为 A 级产品，在生活环境中，该产品可能会造成无线电干扰。在这种情况下，可能需要用户对其干扰采取切
实可行的措施。

18 TM-C610 使用说明书
ºÚÃÂ÷–Œƒ
安全注意事项
本章节介绍有关确保本产品的安全和有效使用的重要信息。 请仔细阅读
此部分并将其保存在便于拿到的地方。
警告 :
如果发生冒烟、异常气味、或者不正常的噪音时，请立即关闭机器。 继续使用可
能会引起火灾。 应该立即拔掉插头，并与销售商或精工爱普生服务中心取得联
系询问处理办法。
请勿试图自行维修本机。 不正确的维修是很危险的。
请勿自行拆卸或校正。 不正确的动作会对本机造成伤害或火灾。
在中国使用本产品时只能使用规定的 AC 适配器 （爱普生电源插销 C，型号：
M235A）。 连接到不适当的电源可能会导致火灾。
请确认电源线符合相关安全标准，并包含电源系统接地端子 （PE 端子）。 否则
可能会导致触电。
防止任何异物落入机内，以免引起火灾。 异物进入机器可能会导致火灾。
如果有水或其他液体溅入机内，请立即拔掉电源线，并且与销售商或精工爱普生
服务中心取得联系询问处理办法。 继续使用可能会导致火灾。
请勿在本产品的内部及周围使用可燃性气体的喷雾器。 否则可能造成火灾。
注意 :
请勿使用未在本手册中没有提到的方法连接线缆。 不同的连接方式可能会导致
本机损坏或烧毁。
确认将本机安放在一个坚固、稳定的水平面上。 机器如果落下则可能会破裂或
损坏。
请勿在潮湿或灰尘较多的地方使用本机。 过度潮湿和灰尘过多可能使得机器损
坏或发生火灾。
请勿在机器上放置任何重物。 不要站在机器上或靠在机器上。 这些作法可能会
使装置摔落或毁坏，或可能导致破损和伤害。
为了确保安全，长时间不使用时，请拔出本机的电源插头。
运输时请勿从产品上拆下墨盒。
使用限制
将本产品用于飞机、列车、船舶、汽车等的与运行直接相关的装置、防
灾防盗装置、各种安全装置等要求机能、精度等具备高度可信性、安全
性的用途时，为维持这些系统整体的可信性与安全，请采取故障自动防
护设计及冗长设计等措施，在确保系统全体安全的基础上使用本公司产
品。 本产品并非以使用于太空机器、干线通信机器、原子力控制机器、
医疗机器等需具备高度可信性与安全性的用途。若使用于前述用途时，
请客户充分进行确认和判断本产品的适用性。