Epson WF-7210 series Service manual

Administrator's Guide
NPD5762-00 EN

Contents
Copyright
Trademarks
About this Manual
MarksandSymbols.........................6
DescriptionsUsedinthisManual...............6
OperatingSystemReferences..................6
Introduction
ManualComponent.........................8
Denitions ofTermsUsedinthisGuide..........8
Preparation
Flow of the Printer Settings and Management. . . . . 10
ExampleofNetworkEnvironment............. 11
Introduction of Printer Connection Settings. . . . 11
PreparingConnectiontoaNetwork............13
Gathering Information on the Connection
Setting................................13
Printer Specications.....................13
UsingPortNumber......................13
TypeofIPAddressAssignment..............13
DNSServerandProxyServer...............14
MethodforSettingNetworkConnection.......14
Connection
ConnectingtotheNetwork.................. 16
Connecting to the Network from the Control
Panel.................................16
Connecting to the Network Using the Installer. . 24
Using Wi-Fi Direct (Simple AP) Connection. . . . . . 25
EnablingWi-FiDirect(SimpleAP)...........25
Function Settings
Soware for Setting. . . . . . . . . . . . . . . . . . . . . . . . 26
WebCong(WebPageforDevice)...........26
UsingthePrintFunctions....................27
Requirement for Printing over a Network. . . . . . 27
Setting of the Printer Driver Using Server /
ClientConnection.......................27
Printer Driver Settings for Peer to Peer
Connection............................32
MakingSystemSettings.....................34
SettingtheControlPanel..................34
PowerSavingSettingsDuringInactivity.......34
Synchronizing the Date and Time with Time
Server................................34
PrintSettings...........................35
UsingEpsonConnectService.................35
Product Security Settings
Introduction of Product Security Features. . . . . . . . 37
Conguring the Administrator Password. . . . . . . . 38
Conguring the Administrator Password
fromtheControlPanel....................38
Conguring the Administrator Password
UsingWebCong.......................40
Items to be Locked by Administrator Password. . . . 41
Setting the Restriction for the External Interface. . . 41
ControllingUsingProtocols..................42
Controllingprotocols.....................42
ProtocolsyoucanEnableorDisable..........42
ProtocolSettingItems.................... 43
SSL/TLS Communication with the Printer. . . . . . . .45
AboutDigitalCertication.................45
Obtaining and Importing a CA-signed
Certicate.............................45
DeletingaCA-signedCerticate.............49
UpdatingaSelf-signedCerticate............49
Operation and Management Settings
ConrmInformationofaDevice..............51
Managing Devices (Epson Device Admin). . . . . . . .51
UpdatingFirmware........................52
Updating the Printer's Firmware using the
ControlPanel.......................... 52
Updating Firmware Using Web Cong........53
Updating Firmware by Using Epson
FirmwareUpdater.......................54
BackingUptheSettings.....................54
Exportthesettings.......................54
Importthesettings.......................55
Solving Problems
TipsforSolvingProblems....................56
Administrator's Guide
Contents
2

Checking Log for Server and Network Device. . . . . 56
InitializingtheNetworkSettings...............56
DisablingWi-FifromWebCong............56
Disconnecting Wi-Fi Direct (Simple AP)
fromWebCong........................56
DisablingWi-FifromtheControlPanel........57
Disconnecting Wi-Fi Direct (Simple AP)
ConnectionfromtheControlPanel.......... 57
Restoring the Network Settings from the
ControlPanel.......................... 58
Checking the Communication between Devices
andComputers...........................58
Checking the Connection Using a Ping
Command-Windows.................... 58
Checking the Connection Using a Ping
Command-MacOS..................... 59
PrintingaNetworkConnectionReport..........61
Messages and Solutions on the Network
ConnectionReport...................... 61
E-1..................................62
E-2,E-3,E-7........................... 62
E-5..................................63
E-6..................................63
E-8..................................63
E-9..................................64
E-10.................................64
E-11.................................64
E-12.................................65
E-13.................................65
Message on the Network Environment. . . . . . . . 66
PrintingaNetworkStatusSheet...............66
Problems Using Network Soware. . . . . . . . . . . . . 67
CannotAccessWebCong.................67
Model name and/or IP address are not
displayedonEpsonNetCong..............68
ProblemsUsingCloudServices................68
Cannot Use Cloud Services at Could
PreviouslyBeUsed.......................68
ProblemsUsingNetworkSecurityFeatures.......68
Cannot Create the Secure IPP Printing Port. . . . .68
ProblemsonUsingaDigitalCerticate..........69
CannotImportaCA-signedCerticate........69
CannotUpdateaSelf-SignedCerticate.......69
CannotCreateaCSR.....................70
Warning Relating to a Digital Certicate
Appears...............................70
Delete a CA-signed Certicate by Mistake. . . . . . 72
Appendix
IntroductionofNetworkSoware..............73
EpsonDeviceAdmin.....................73
EpsonNetConfig........................73
EpsonNetPrint(WindowsOnly).............74
EpsonNetSetupManager.................. 74
Assigning an IP Address Using EpsonNet Cong. . . 74
Assigning IP Address Using Batch Settings. . . . . 74
AssigninganIPAddresstoEachDevice.......77
Making Wi-Fi Settings from the Control Panel
(WPS)..................................78
Making Wi-Fi Settings by Push Button Setup. . . . 79
Making Wi-Fi Settings by PIN Code Setup
(WPS)................................79
ChangingtheConnectionMethod.............80
Changing from Ethernet Connection to Wi-
FiConnection..........................80
Changing from Wi-Fi Connection to
EthernetConnection.....................81
UsingPortforthePrinter....................82
Administrator's Guide
Contents
3

Copyright
No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any
means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of
Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained
herein. Neither is any liability assumed for damages resulting from the use of the information herein. e
information contained herein is designed only for use with this Epson product. Epson is not responsible for any
use of this information as applied to other products.
Neither Seiko Epson Corporation nor its aliates shall be liable to the purchaser of this product or third parties for
damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or
abuse of this product or unauthorized modications, repairs, or alterations to this product, or (excluding the U.S.)
failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions.
Seiko Epson Corporation and its aliates shall not be liable for any damages or problems arising from the use of
any options or any consumable products other than those designated as Original Epson Products or Epson
Approved Products by Seiko Epson Corporation.
Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic interference that
occurs from the use of any interface cables other than those designated as Epson Approved Products by Seiko
Epson Corporation.
© 2017 Seiko Epson Corporation
e contents of this manual and the specications of this product are subject to change without notice.
Administrator's Guide
Copyright
4

Trademarks
❏EPSON
®
is a registered trademark, and EPSON EXCEED YOUR VISION or EXCEED YOUR VISION is a
trademark of Seiko Epson Corporation.
❏Google Cloud Print, Chrome, Chrome OS, and Android are trademarks of Google Inc.
❏Microso
®
, Windows
®
, Windows Server
®
, and Windows Vista
®
are registered trademarks of Microso
Corporation.
❏Apple, Macintosh, macOS, OS X, Bonjour, Safari, AirPrint, the AirPrint Logo, iPad, iPhone, iPod touch, and
iTunes are trademarks of Apple Inc., registered in the U.S. and other countries.
❏General Notice: Other product names used herein are for identication purposes only and may be trademarks
of their respective owners. Epson disclaims any and all rights in those marks.
Administrator's Guide
Trademarks
5

About this Manual
Marks and Symbols
!
Caution:
Instructions that must be followed carefully to avoid bodily injury.
c
Important:
Instructions that must be observed to avoid damage to your equipment.
Note:
Instructions containing useful tips and restrictions on printer operation.
Related Information
&Clicking this icon takes you to related information.
Descriptions Used in this Manual
❏Screenshots of the printer driver screens are from Windows 10 or OS X El Capitan. e content displayed on the
screens varies depending on the model and situation.
❏Illustrations used in this manual are examples only. Although there may be slight dierences depending on the
model, the method of operation is the same.
❏Some of the menu items on the LCD screen vary depending on the model and settings.
Operating System References
Windows
In this manual, terms such as "Windows 10", "Windows 8.1", "Windows 8", "Windows 7", "Windows Vista",
"Windows XP", Windows Server 2016, "Windows Server 2012 R2", "Windows Server 2012", "Windows Server 2008
R2", "Windows Server 2008", "Windows Server 2003 R2", and "Windows Server 2003" refer to the following
operating systems. Additionally, "Windows" is used to refer to all versions.
❏Microso
®
Wi n d ow s
®
10 operating system
❏Microso
®
Wi n d ow s
®
8.1 operating system
❏Microso
®
Wi n d ow s
®
8 operating system
❏Microso
®
Wi n d ow s
®
7 operating system
❏Microso
®
Wi n d ow s Vi s t a
®
operating system
❏Microso
®
Wi n d ow s
®
XP operating system
❏Microso
®
Wi n d ow s
®
XP Professional x64 Edition operating system
Administrator's Guide
About this Manual
6

❏Microso
®
Wi n d ow s S e r v e r
®
2016 operating system
❏Microso
®
Wi n d ow s S e r v e r
®
2012 R2 operating system
❏Microso
®
Wi n d ow s S e r v e r
®
2012 operating system
❏Microso
®
Wi n d ow s S e r v e r
®
2008 R2 operating system
❏Microso
®
Wi n d ow s S e r v e r
®
2008 operating system
❏Microso
®
Wi n d ow s S e r v e r
®
2003 R2 operating system
❏Microso
®
Wi n d ow s S e r v e r
®
2003 operating system
Mac OS
In this manual, "Mac OS" is used to refer to macOS Sierra, OS X El Capitan, OS X Yosemite, OS X Mavericks, OS X
Mountain Lion, Mac OS X v10.7.x, and Mac OS X v10.6.8.
Administrator's Guide
About this Manual
7

Introduction
Manual Component
is manual is for the device administrator who is in charge of connecting the printer to the network and it
contains information on how to make settings to use the functions.
See the User's Guide for function usage information.
Preparation
Explains the administrator's tasks, how to set devices, and the soware for managing.
Connection
Explains how to connect a device to the network. It also explains the network environment, such as using a port for
the device, DNS and proxy server information.
Function Settings
Explains the settings for each function of the printer.
Product Security Settings
Explains the basic security settings, such as administrator password settings and protocol control.
Operation and Management Settings
Explains the operations aer beginning use of devices, such as information check and maintenance.
Solving Problems
Explains settings initialization and troubleshooting of the network.
Denitions of Terms Used in this Guide
e following terms are used in this guide.
Administrator
e person in charge of installing and setting the device or the network at an oce or organization. For small
organizations, this person may be in charge of both device and network administration. For large organizations,
administrators have authority over the network or devices on the group unit of a department or division, and
network administrators are in charge of the communication settings for beyond the organization, such as the
Internet.
Network administrator
e person in charge of controlling network communication. e person who set up the router, proxy server, DNS
server and mail server to control communication through the Internet or network.
Administrator's Guide
Introduction
8

User
e person who uses devices such as printers or scanners.
Server / client connection (printer sharing using the Windows server)
e connection that indicates the printer is connected to the Windows server through the network or by USB
cable, and the print queue set on the server can be shared. Communication between the printer and the computer
goes through the server, and the printer is controlled on the server.
Peer to peer connection (direct printing)
e connection that indicates the printer and the computer are connected to the network through the hub or
access point, and the print job can be executed directly from the computer.
Web Cong(device’s web page)
e web server that is built into the device. It is called Web Cong. You can check and change the device’s status on
it using the browser.
Print queue
For Windows, the icon for each port displayed on Device and Printer such as a printer or scanner. Two or more
icons are created even for a single device if the device is connected to the network by two or more ports, such as
standard TCP/IP and WSD network.
Tool
A generic term for soware to setup or manage a device, such as Epson Device Admin, EpsonNet Cong,
EpsonNet SetupManager, etc.
ASCII (American Standard Code for Information Interchange)
One of the standard character codes. 128 characters are dened, including such characters as the alphabet (a-z, A-
Z), Arabic numbers (0-9), symbols, blank characters, and control characters. When "ASCII" is described in this
guide, it indicates the 0x20 - 0x7E (hex number) listed below, and does not involve control characters.
SP*!"#$%&'()*+,-./
0123456789: ; <=>?
@A B C DE F GHI J K L MNO
PQRSTUVWXYZ[ \ ] ^_
` abcdef ghi j kl mno
pqr s t uv wxyz { | } ~
* Space character.
Unicode (UTF-8)
An international standard code, covering the major global languages. When "UTF-8" is described in this guide, it
indicates coding characters in UTF-8 format.
Administrator's Guide
Introduction
9

Preparation
is chapter explains the role of the administrator and preparation before making settings.
Flow of the Printer Settings and Management
e administrator makes the network connection settings, initial setup and maintenance for the printer so they
can be available to users.
1. Preparing
❏Collecting the connection setting information
❏Decision on the connection method
2. Connecting
❏Network connection from the printer's control panel
3. Setting up the functions
❏Printer driver settings
❏Wi-Fi Direct (Simple AP) connection
❏Other advanced settings
❏Cloud services
4. Security settings
❏Administrator settings
❏SSL/TLS
❏Protocol control
5. Operating and managing
❏Checking the device status
❏Handling for events emergence
❏Backup the device settings
Related Information
&“Preparation” on page 10
&“Connection” on page 16
&“Function Settings” on page 26
&“Product Security Settings” on page 37
&“Operation and Management Settings” on page 51
Administrator's Guide
Preparation
10

Example of Network Environment
(A) : Oce 1
❏(A) - 1 : LAN 1
❏(A) - 2 : LAN 2
(B) : Oce 2
❏(B) - 1 : LAN 1
❏(B) - 2 : LAN 2
(C) : WAN
(D) : Internet
Introduction of Printer Connection Settings
e following two methods are available for the printer's network connection. e printer is connected to the
network directly by both methods.
❏Server / client connection (printer sharing using the Windows server)
❏Peer to peer connection (direct printing)
Related Information
&“Server / Client Connection Settings” on page 12
&“Peer to Peer Connection Settings” on page 12
Administrator's Guide
Preparation
11

Server / Client Connection Settings
Connection method:
Connect the printer to the network via hub or access point.
You can also connect the printer to the server directly by USB cable.
Printer driver:
Install the printer driver on the Windows server depending on the OS of the client computers.
By accessing the Windows server and linking the printer, the printer driver is installed on the client computer and
can be used.
Features:
❏Manage the printer and the printer driver in batch.
❏Depending on the server spec, it may take time to start the print job because all print jobs go through the print
server.
❏You cannot print when the Windows server is turned o.
Related Information
&“Denitions of Terms Used in this Guide” on page 8
Peer to Peer Connection Settings
Connection method:
Connect the printer to the network directly via hub or access point.
Printer driver:
Install the printer driver on each client computer.
It can be delivered as a package by using EpsonNet SetupManager or automatically by using the Group Policy of
the Windows server.
Features:
❏e print job starts immediately because the print job is sent to the printer directly.
❏You can print as long as the printer runs.
Related Information
&“Denitions of Terms Used in this Guide” on page 8
Administrator's Guide
Preparation
12

Preparing Connection to a Network
Gathering Information on the Connection Setting
You need to have an IP address, gateway address, etc. for network connection. Check the following in advance.
Divisions Items Note
Device connection
method
❏Ethernet
❏Wi-Fi
Use a category 5e or higher STP (Shielded Twisted Pair) cable for
Ethernet connection.
LAN connection
information
❏IP address
❏Subnet mask
❏Default gateway
If you automatically set the IP address using the DHCP function of the
router, it is not required.
Wi-Fi connection
information
❏SSID
❏Password
The following are supported:
❏Compliance: 802.11b/g/n
❏Wi-Fi security: WEP (64/128 bit), WPA-2PSK (AES), WPA2-Enterprise
DNS server information ❏IP address for
primary DNS
❏IP address for
secondary DNS
In any of the following cases, congure the DNS server.
❏You use a static IP address.
❏You cannot automatically assign the DNS server since the IP
address is assigned automatically using the DHCP function.
Proxy server
information
❏Proxy server name
❏Port number
Congure when using a proxy server for Internet connection and
when using the Epson Connect service or the rmware's automatic
update function.
Printer Specications
e specication that the printer supports standard or connection mode, see the User's Guide.
Using Port Number
See “Appendix” for the port number that the printer uses.
Related Information
&“Using Port for the Printer” on page 82
Type of IP Address Assignment
ere are two types for assigning an IP address to the printer.
Static IP address:
Assign the predetermined unique IP address to the printer.
Administrator's Guide
Preparation
13

e IP address is not changed even when turning the printer or router o, so you can manage the device by IP
address.
is type is suitable for a network where many printers are managed, such as a large oce or school.
Automatic assignment by DHCP function:
e correct IP address is automatically assigned when the communication between the printer and router that
supports the DHCP function succeeds.
If it is inconvenient to change the IP address for a particular device, reserve the IP address in advance and then
assign it.
Note:
For the port for the print queue, select the protocol that can automatically detect the IP address, such as EpsonNet Print Port.
DNS Server and Proxy Server
If you use an Internet connection service, congure the DNS server. If you do not congure it, you need to specify
the IP address for accessing because you may fail the name resolution.
e proxy server is placed at the gateway between the network and the Internet, and it communicates to the
computer, printer, and Internet (opposite server) on behalf of each of them. e opposite server communicates
only to the proxy server. erefore, printer information such as the IP address and port number cannot be read
and increased security is expected.
You can prohibit access to a specic URL by using the ltering function, as the proxy server is able to check the
contents of the communication.
Method for Setting Network Connection
For connection settings for the printer’s IP address, subnet mask, and default gateway, proceed as follows.
Using the Control Panel:
Congure the settings using the printer’s control panel for each printer. Connect to the network aer conguring
the printer’s connection settings.
Using the Installer:
If the installer is used, the printer's network and client computer are set automatically. e setting is available by
following the installer's instructions, even if you do not have deep knowledge of the network. is is recommended
when setting the printer and a few client computers by using the server/client connection (sharing the printer
using the Windows server)
Using a Tool:
Use a tool from the administrator’s computer. You can discover a printer and then set the printer, or create an
SYLK le to make batch settings to printers. You can set many printers, but they need to be connected physically by
the Ethernet cable before setting. erefore, this is recommended if you can build an Ethernet for the setting.
Related Information
&“Connecting to the Network from the Control Panel” on page 16
&“Connecting to the Network Using the Installer” on page 24
Administrator's Guide
Preparation
14

&“Assigning an IP Address Using EpsonNet Cong” on page 74
Administrator's Guide
Preparation
15

Connection
is chapter explains the environment or procedure to connect the printer to the network.
Connecting to the Network
Connecting to the Network from the Control Panel
Connect the printer to the network by using the printer's control panel.
For the printer's control panel, see the User's Guide for more details.
Assigning the IP Address
Set up the basic items such as IP Address, Subnet Mask, and Default Gateway.
1. Turn on the printer.
2. Select Settings on the home screen on the printer's control panel.
Note:
If the screen is turned o, press any button on the control panel.
3. Select System Administration.
4. Select Network Settings.
Administrator's Guide
Connection
16

5. Select Advanced Setup.
6. Select TCP/IP Address.
7. Select Manual.
When you set the IP address automatically by using the DHCP function of router, select Auto. In that case, the
IP Address, Subnet Mask, and Default Gateway on step 8 to 9 are also set automatically, so go to step 10.
8. Enter the IP address.
Press the
u or d button to enter.
9. Set up the Subnet Mask and Default Gateway.
c
Important:
If the combination of the IP Address, Subnet Mask and Default Gateway is incorrect, an error message is
displayed and you cannot proceed with the settings. Conrm that there is no error in the entry.
10. Press the OK button to nish.
Press the button several times as necessary to return to the home screen. e home screen is automatically
displayed aer a specic length of time if you do not press the button.
Administrator's Guide
Connection
17

Setting the DNS Server
Set up the DNS server. Assign the address for the DNS server when Manual is selected for TCP/IP Address.
1. Select Settings on the home screen on the printer's control panel.
Note:
If the screen is turned o, press any button on the control panel.
2. Select System Administration.
3. Select Network Settings.
4. Select Advanced Setup.
5. Select DNS Server.
6. Select the way of obtaining the DNS server address.
When you select Auto for the IP address assignment settings, you can select the DNS server settings from
Manual or Auto. If you cannot obtain the DNS server address automatically, select Manual and enter the DNS
server address.
Administrator's Guide
Connection
18

7. If you select Manual, enter the IP address for the primary DNS server.
Press the
u or d button to enter. Press the l or r button to move the cursor.
8. Enter the IP address for the secondary DNS server.
Press the
u or d button to enter. Press the l or r button to move the cursor.
9. Press the OK button to nish.
Press the button several times as necessary to return to the home screen. e home screen is automatically
displayed aer a specic length of time if you do not press the button.
Setting the Proxy Server
If you have built a proxy server in your network environment, set up the proxy server.
1. Select Settings on the home screen on the printer's control panel.
Note:
If the screen is turned o, press any button on the control panel.
2. Select System Administration.
Administrator's Guide
Connection
19

3. Select Network Settings.
4. Select Advanced Setup.
5. Select Proxy Server.
6. Select Use.
7. Enter the address for the proxy server by IPv4 or FQDN format.
Press the button to switch the character types. Press the
u or d button to enter. Press the l or r button
to move the cursor.
8. Enter the port number for the proxy server.
9. Press the OK button to nish.
Press the button several times as necessary to return to the home screen. e home screen is automatically
displayed aer a specic length of time if you do not press the button.
Administrator's Guide
Connection
20