Epson WF-B4023 User manual

WF-B4023 User's Guide

Contents
WF-B4023 User's Guide.............................................................................................................................. 7
Product Basics ............................................................................................................................................ 8
Printer Parts Locations......................................................................................................................... 8
Printer Parts - Top ........................................................................................................................... 9
Printer Parts - Back........................................................................................................................ 10
Printer Parts - Inside...................................................................................................................... 11
Printer Parts - Control Panel Buttons and Lights ........................................................................... 11
The Power Off Timer.......................................................................................................................... 12
Changing the Power Off Timer Setting - Windows......................................................................... 12
Using the Epson iPrint Mobile App..................................................................................................... 13
Cleaning the Product.......................................................................................................................... 14
Loading Paper ........................................................................................................................................... 15
Loading Paper in the Cassette........................................................................................................... 15
Loading Paper in the Rear MP (Multipurpose) Tray ........................................................................... 20
Loading Envelopes ............................................................................................................................ 23
Paper Loading Capacity..................................................................................................................... 26
Available Epson Papers..................................................................................................................... 27
Paper or Media Type Settings............................................................................................................ 29
Setting the Paper Size for Each Source............................................................................................. 29
Setting the Paper Size for Each Source - Windows....................................................................... 30
Printing From a Computer........................................................................................................................ 33
Printing with Windows........................................................................................................................ 33
Selecting Basic Print Settings - Windows...................................................................................... 33
Paper Source Options - Windows............................................................................................. 35
Print Quality Options - Windows ............................................................................................... 36
Multi-Page Printing Options - Windows..................................................................................... 36
Selecting Double-sided Printing Settings - Windows..................................................................... 36
Double-sided Printing Options - Windows................................................................................. 39
Print Density Adjustments - Windows....................................................................................... 40
Selecting Additional Layout and Print Options - Windows............................................................. 40
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Custom Color Correction Options - Windows............................................................................ 41
Additional Settings Options - Windows ..................................................................................... 43
Selecting a Printing Preset - Windows........................................................................................... 43
Printing Your Document or Photo - Windows................................................................................. 44
Selecting Default Print Settings - Windows.................................................................................... 45
Cancelling Printing Using a Product Button........................................................................................ 46
Replacing Ink and Maintenance Boxes ................................................................................................... 47
Check Ink and Maintenance Box Status............................................................................................. 47
Checking Ink and Maintenance Box Status Lights......................................................................... 47
Checking Ink and Maintenance Box Status With Windows............................................................ 48
Replacing Ink ..................................................................................................................................... 50
Replacing the Maintenance Box......................................................................................................... 50
Adjusting Print Quality.............................................................................................................................. 53
Print Head Maintenance..................................................................................................................... 53
Print Head Nozzle Check............................................................................................................... 53
Checking the Nozzles Using the Printer Buttons....................................................................... 53
Checking the Nozzles Using the Product Software................................................................... 55
Print Head Cleaning ...................................................................................................................... 56
Cleaning the Print Head Using the Printer Buttons ................................................................... 56
Cleaning the Print Head Using the Product Software................................................................ 57
Ink Tube Flushing.......................................................................................................................... 59
Flushing the Ink Tubes Using the Product Software ................................................................. 59
Print Head Alignment ......................................................................................................................... 59
Aligning the Print Head Using the Product Software...................................................................... 60
Cleaning the Paper Path .................................................................................................................... 61
Solving Problems...................................................................................................................................... 63
Printer Light Status............................................................................................................................. 63
Running a Printer Check .................................................................................................................... 65
Solving Setup Problems..................................................................................................................... 67
Noise After Ink Installation............................................................................................................. 67
Software Installation Problems...................................................................................................... 67
Solving Network Problems................................................................................................................. 68
Product Cannot Connect to a Wireless Router or Access Point .................................................... 68
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Network Software Cannot Find Product on a Network................................................................... 69
Cannot Print Over a Network......................................................................................................... 69
Printing a Network Status Sheet.................................................................................................... 70
Solving Paper Problems..................................................................................................................... 70
Paper Feeding Problems............................................................................................................... 70
Paper Jam Problems Inside the Product ....................................................................................... 71
Paper Jam Problems in the Cassette ............................................................................................ 73
Paper Jam Problems in the Duplexer............................................................................................ 75
Paper Ejection Problems............................................................................................................... 77
Solving Problems Printing from a Computer....................................................................................... 78
Nothing Prints................................................................................................................................ 78
Noise Occurs, But Nothing Prints .................................................................................................. 79
Noise When Product Sits for a While............................................................................................. 79
Product Icon Does Not Appear in Windows Taskbar..................................................................... 79
Printing is Slow.............................................................................................................................. 80
Solving Page Layout and Content Problems...................................................................................... 81
Inverted Image............................................................................................................................... 81
Too Many Copies Print.................................................................................................................. 81
Blank Pages Print.......................................................................................................................... 82
Incorrect Margins on Printout......................................................................................................... 82
Incorrect Characters Print.............................................................................................................. 83
Incorrect Image Size or Position.................................................................................................... 83
Solving Print Quality Problems........................................................................................................... 84
White or Dark Lines in Printout...................................................................................................... 84
Blurry or Smeared Printout............................................................................................................ 85
Faint Printout or Printout Has Gaps............................................................................................... 86
Grainy Printout............................................................................................................................... 86
Incorrect Colors............................................................................................................................. 87
Slanted Printout............................................................................................................................. 87
When to Uninstall Your Product Software .......................................................................................... 88
Uninstalling Printing Software - Windows...................................................................................... 88
Where to Get Help.............................................................................................................................. 89
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Technical Specifications .......................................................................................................................... 90
Windows System Requirements ........................................................................................................ 90
Printing Specifications........................................................................................................................ 91
Paper Specifications .......................................................................................................................... 91
Printable Area Specifications ............................................................................................................. 92
Dimension Specifications .................................................................................................................. 93
Electrical Specifications ..................................................................................................................... 94
Environmental Specifications............................................................................................................. 94
Interface Specifications...................................................................................................................... 94
Network Interface Specifications........................................................................................................ 95
Safety and Approvals Specifications.................................................................................................. 95
Notices ....................................................................................................................................................... 97
General Printer Safety Instructions..................................................................................................... 97
Ink Pack Safety Instructions .......................................................................................................... 98
Wireless Connection Safety Instructions....................................................................................... 99
FCC Compliance Statement............................................................................................................... 99
Software Notices.............................................................................................................................. 100
Trademarks...................................................................................................................................... 104
Copyright Notice............................................................................................................................... 105
A Note Concerning Responsible Use of Copyrighted Materials................................................... 105
Default Delay Times for Power Management for Epson Products............................................... 105
Copyright Attribution.................................................................................................................... 106
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WF-B4023 User's Guide
Welcome to the WF-B4023 User's Guide.
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Product Basics
See these sections to learn about the basic features of your product.
Note: Your product may differ from the illustrations in this guide, but the instructions are the same.
Note: The illustrations do not show the ink tanks.
Printer Parts Locations
The Power Off Timer
Using the Epson iPrint Mobile App
Cleaning the Product
Printer Parts Locations
See these sections to identify the parts on your printer.
Printer Parts - Top
Printer Parts - Back
Printer Parts - Inside
Printer Parts - Control Panel Buttons and Lights
Parent topic: Product Basics
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Printer Parts - Top
1 Edge guides on paper cassette
2 Paper stopper
3 Output tray extension
4 Output tray
5 Edge guides on rear MP tray
6 Rear MP (multipurpose) tray
7 Feeder guard
Parent topic: Printer Parts Locations
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Printer Parts - Back
1USB port
2 Ethernet LAN port
3 Maintenance box
4 Duplexer (rear unit)
5 AC inlet
Parent topic: Printer Parts Locations
10

Printer Parts - Inside
1 Ink system
2 Front cover
3 Print head
Parent topic: Printer Parts Locations
Printer Parts - Control Panel Buttons and Lights
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1The power light
2The power button
3 The network status button
4 The Wi-Fi button
5The paper feed button
6The black cleaning button
7The color cleaning button
8The cancel button
9 The WiFi light
10 The maintenance box light
11 The paper light
12 The ink out lights
Parent topic: Printer Parts Locations
Related references
Printer Light Status
The Power Off Timer
The product turns off automatically if it is not used for a period of time after it enters sleep mode. You can
adjust the time period before power off, but increasing the time reduces the product's energy efficiency.
Changing the Power Off Timer Setting - Windows
Parent topic: Product Basics
Changing the Power Off Timer Setting - Windows
You can use the printer software to change the time period before the printer turns off automatically.
1. Do one of the following:
•Windows 7: Click and select Devices and Printers. Right-click your product name and select
Printer Properties.
•Windows Vista: Click and select Control Panel. Click Printer under Hardware and Sound,
right-click your product name, and select Properties.
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•Windows XP: Click Start and select Printers and Faxes. (Or open the Control Panel, select
Printers and Other Hardware if necessary, and select Printers and Faxes.) Right-click your
product name and select Properties.
2. Click the Optional Settings tab, then click Printer Settings. You see the Printer Settings window:
3. Select the time period you want as the Power Off Timer setting.
4. Click Apply.
5. When you see the confirmation message, click Yes, then close the Printer Settings window.
Parent topic: The Power Off Timer
Using the Epson iPrint Mobile App
Use this free Apple and Android app to print to nearby Epson networked products. The Epson iPrint
Mobile App lets you print PDFs, Microsoft Office documents, photos, and web pages over a wireless
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network. You can even scan and save a file on your device, send it as an email, or upload it to an online
service such as Box, Dropbox, Evernote, or Google Drive.
1. Make sure your product is set up for wireless network printing.
2. Visit www.epson.com/connect to learn more about Epson iPrint and check the compatibility of your
mobile device.
3. Download Epson iPrint from the Apple App Store or Google Play.
4. Connect your mobile device to the same wireless network that your product is using.
5. Print from your mobile device to your Epson product.
Parent topic: Product Basics
Cleaning the Product
To keep your product working at its best, you should clean it several times a year.
Caution: Do not use a hard brush, benzene, alcohol, or paint thinner to clean the product or you may
damage it. Do not place anything on top of the cover or use the cover as a writing surface, or it could get
permanently scratched. Do not use oil or other lubricants inside the product or let water get inside.
1. Turn off the product.
2. Unplug the power cable.
3. Disconnect any connected cables.
4. Remove the paper from the rear MP tray.
5. Clean the rear MP tray using a soft brush.
6. Clean the outer case with a soft cloth dampened with a mild detergent.
Note: Close the rear MP tray and output tray when you are not using the product.
Parent topic: Product Basics
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Loading Paper
Before you print, load paper for the type of printing you will do.
Loading Paper in the Cassette
Loading Paper in the Rear MP (Multipurpose) Tray
Loading Envelopes
Paper Loading Capacity
Available Epson Papers
Paper or Media Type Settings
Setting the Paper Size for Each Source
Loading Paper in the Cassette
You can load Letter (8.5 × 11 inches [216 × 279 mm]), A4 (8.3 × 11.7 inches [210 × 297 mm]), and Legal
(8.5 × 14 inches [216 × 357 mm]) plain paper in the paper cassette.
1. Close the output tray, if necessary.
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2. Pull out the paper cassette.
3. Slide the edge guides outward.
Note: If you are using legal-size paper, squeeze the tab to extend the paper cassette.
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4. Load a stack of paper, printable side down, in the cassette as shown.
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5. Slide the edge guides against the paper, but not too tightly.
Note: Make sure the paper fits beneath the top edges of the guide, and is not sticking out from the
end of the cassette.
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Caution: To prevent paper feeding problems, make sure you do not load too much paper in the
cassette.
6. Gently replace the paper cassette.
7. Extend the output tray and open the paper stopper.
Note: If you are using legal-size or longer paper, do not open the paper stopper. Do not remove or
insert the paper cassette during printing.
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Parent topic: Loading Paper
Related references
Paper Loading Capacity
Related tasks
Loading Paper in the Rear MP (Multipurpose) Tray
Loading Envelopes
Loading Paper in the Rear MP (Multipurpose) Tray
You can print documents on a variety of paper types and sizes.
1. Extend the output tray and open the paper stopper.
Note: If you are using legal-size or longer paper, do not open the paper stopper.
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