Epson WorkForce Pro WP-M4525 User manual

User’s Guide
NPD4749-01 EN

Copyright and Trademarks
Copyright and Trademarks
No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any
means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko
Epson Corporation. No patent liability is assumed with respect to the use of the information contained herein. Neither
is any liability assumed for damages resulting from the use of the information herein. The information contained
herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as
applied to other products.
Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for
damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or abuse of
this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to
strictly comply with Seiko Epson Corporation’s operating and maintenance instructions.
Seiko Epson Corporation and its affiliates shall not be liable for any damages or problems arising from the use of any
options or any consumable products other than those designated as Original Epson Products or Epson Approved
Products by Seiko Epson Corporation.
Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic interference that
occurs from the use of any interface cables other than those designated as Epson Approved Products by Seiko Epson
Corporation.
EPSON
®
is a registered trademark, and EPSON EXCEED YOUR VISION or EXCEED YOUR VISION is a trademark
of Seiko Epson Corporation.
PRINT Image Matching
™
and the PRINT Image Matching logo are trademarks of Seiko Epson Corporation.
Copyright © 2001 Seiko Epson Corporation. All rights reserved.
Intel
®
is a registered trademark of Intel Corporation.
PowerPC
®
is a registered trademark of International Business Machines Corporation.
Epson Scan software is based in part on the work of the Independent JPEG Group.
libtiff
Copyright © 1988-1997 Sam Leffler
Copyright © 1991-1997 Silicon Graphics, Inc.
Permission to use, copy, modify,distribute, and sell this software and its documentation for any purpose is
hereby granted without fee, provided that (i) the above copyright notices and this permission notice
appear in all copies of the software and related documentation, and (ii) the names of Sam Leffler and
Silicon Graphics may not be used in any advertising or publicity relating to the software without the
specific, prior written permission of Sam Leffler and Silicon Graphics.
THE SOFTWARE IS PROVIDED "AS-IS" AND WITHOUT WARRANTY OF ANY KIND, EXPRESS,
IMPLIED OR OTHERWISE, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
User’s Guide
Copyright and Trademarks
2

IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR ANY SPECIAL,
INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES
WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER OR NOT
ADVISED OF THE POSSIBILITY OF DAMAGE, AND ON ANY THEORY OF LIABILITY, ARISING
OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE.
Features Zoran Corporation Integrated Print System (IPS) for print language emulation.
Microsoft
®
, Windows
®
, and Windows Vista
®
are registered trademarks of Microsoft Corporation.
Apple
®
, Macintosh
®
, Mac®, Mac OS
®
, AppleTalk
®
, Bonjour
®
, ColorSync
®
, and TrueType
®
are registered
trademarks of Apple, Inc.
Apple Chancery, Chicago, Geneva, Hoefler Text, Monaco and New York are trademarks or registered trademarks of
Apple, Inc.
ABBYY
®
and ABBYY FineReader
®
names and logos are registered trademarks of ABBYY Software House.
Monotype is a trademark of Monotype Imaging, Inc. registered in the United States Patent and Trademark Office and
may be registered in certain jurisdictions.
Albertus, Arial, Gillsans, Times New Roman and Joanna are trademarks of The Monotype Corporation registered in
the United States Patent and Trademark Office and may be registered in certain jurisdictions.
ITC Avant Garde, ITC Bookman, ITC Lubalin, ITC Mona Lisa Recut, ITC Symbol, ITC Zapf-Chancery, and ITC
ZapfDingbats are trademarks of International Typeface Corporation registered in the United States Patent and
Trademark Office and may be registered in certain jurisdictions.
Clarendon, Helvetica, New Century Schoolbook, Optima, Palatino, Stempel Garamond, Times and Univers are
registered trademarks of Heidelberger Druckmaschinen AG, which may be registered in certain jurisdictions,
exclusively licensed through Linotype Library GmbH, a wholly owned subsidiary of Heidelberger Druckmaschinen
AG.
Wingdings is a registered trademark of Microsoft Corporation in the United States and other countries.
Antique Olive is a registered trademark of Marcel Olive and may be registered in certain jurisdictions.
Adobe SansMM, Adobe SerifMM, Carta, and Tekton are registered trademarks of Adobe Systems Incorporated.
Marigold and Oxford are trademarks of AlphaOmega Typography.
Coronet is a registered trademark of Ludlow Type Foundry.
Eurostile is a trademark of Nebiolo.
Bitstream is a registered trademark of Bitstream Inc. registered in the United States Patent and Trademark Office and
may be registered in certain jurisdictions.
Swiss is a trademark of Bitstream Inc. registered in the United States Patent and Trademark Office and may be
registered in certain jurisdictions.
User’s Guide
Copyright and Trademarks
3

This product includes RSA BSAFE® Cryptographic software from RSA Security Inc.
RSA, BSAFE are either registered trademarks or trademarks of RSA Security Inc. in the United States and/or other
countries.
RSA Security Inc. All rights reserved.
PCL is the registered trademark of Hewlett-Packard Company.
Adobe, the Adobe logo, PostScript3, Adobe Reader, Acrobat, and Photoshop are trademarks of Adobe systems
Incorporated, which may be registered in certain jurisdictions.
Copyright © 1987, 1993, 1994 The Regents of the University of California. All rights reserved.
Redistribution and use in source and binary forms, with or without modification, are permitted provided that the
following conditions are met:
1. Redistributions of source code must retain the above copyright notice, this list of conditions and the following
disclaimer.
2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following
disclaimer in the documentation and/or other materials provided with the distribution.
4. Neither the name of the University nor the names of its contributors may be used to endorse or promote products
derived from this software without specific prior written permission.
THIS SOFTWARE IS PROVIDED BY THE REGENTS AND CONTRIBUTORS ''AS IS'' AND ANY EXPRESS OR
IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT
SHALL THE REGENTS OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL,
SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO,
PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS
INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT,
STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT
OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
This code illustrates a sample implementation of the Arcfour algorithm
Copyright © April 29, 1997 Kalle Kaukonen. All Rights Reserved.
Redistribution and use in source and binary forms, with or without modification, are permitted provided that this
copyright notice and disclaimer are retained.
THIS SOFTWARE IS PROVIDED BY KALLE KAUKONEN AND CONTRIBUTORS ''AS IS'' AND ANY EXPRESS
OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT
SHALL KALLE KAUKONEN OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL,
SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO,
PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS
INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT,
STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT
OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
General Notice: Other product names used herein are for identification purposes only and may be trademarks of their
respective owners. Epson disclaims any and all rights in those marks.
User’s Guide
Copyright and Trademarks
4

© 2012 Seiko Epson Corporation. All rights reserved.
User’s Guide
Copyright and Trademarks
5

Guidelines
Where to Find Information
Setup Guide (paper) Provides you with information on setting up the product and installing the software.
User’s Guide (PDF, this
manual)
Provides you with detailed information on the product’s functions, optional products,
maintenance, troubleshooting, and technical specifications.
Network Guide (HTML) Provides network administrators with information on both the printer driver and network
settings.
Available features for your product
Check what is available for your product.
WP-M4525 WP-M4595
Print ✓✓
Print (PS3/PCL) - ✓
Copy ✓✓
Scan to USB
Device, Scan to PC ✓✓
Scan to Network
Folder/FTP, Scan to
Email
✓✓
Scan ✓✓
Fax ✓✓
ADF ✓✓
Ethernet ✓✓
Note for WP-M4595:
For PS3/PCL models, you need to download the software from the Epson’s website. Contact customer support in your region
for more details on obtaining the printer driver and system requirements such as supported operating systems.
Note:
If the Scan to Network Folder/FTP and Scan to Email functions are not displayed on the product’s control panel, you may
need to update the product’s firmware from the Epson website or Epson WebConfig. To access Epson WebConfig, see the
Network Guide.
User’s Guide
Guidelines
6

Illustrations used in this guide
The illustrations in this guide are from a similar product model. Although they may differ from your actual product,
the method of operation is the same.
Menu names used in this guide
Although the menus, setting items, or option names displayed on the LCD screen may differ from your actual product,
the method of operation is the same.
Warnings, Cautions, and Notes
Warnings, Cautions, and Notes in this manual are indicated as below and have the following meaning.
!
Warnings
must be followed carefully to avoid bodily injury.
!
Cautions
must be observed to avoid damage to your equipment.
Notes
contain important information and useful tips on the operation of the product.
User’s Guide
Guidelines
7

Safety Instructions
Important Safety Instructions
Read all of the instructions in this section before using the product. Also, be sure to follow all warnings and instructions
marked on the product.
Setting up the product
Observe the following when setting up the product:
❏Do not block or cover the vents and openings in the product.
❏Use only the type of power source indicated on the product’s label.
❏Use only the power cord that comes with the product. Use of another cord may result in fire or electric shock.
❏The product’s power cord is for use with the product only. Use with other equipment may result in fire or electric
shock.
❏Be sure your AC power cord meets the relevant local safety standard.
❏Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and off.
❏Avoid electrical outlets controlled by wall switches or automatic timers.
❏Keep the entire computer system away from potential sources of electromagnetic interference, such as
loudspeakers or the base units of cordless telephones.
❏The power-supply cords should be placed to avoid abrasions, cuts, fraying, crimping, and kinking. Do not place
objects on top of the power-supply cords and do not allow the power-supply cords to be stepped on or run over. Be
particularly careful to keep all the power-supply cords straight at the ends and the points where they enter and
leave the transformer.
❏If you use an extension cord with the product, make sure that the total ampere rating of the devices plugged into
the extension cord does not exceed the cord’s ampere rating. Also, make sure that the total ampere rating of all
devices plugged into the wall outlet does not exceed the wall outlet’s ampere rating.
❏Never disassemble, modify, or attempt to repair the power cord, printer unit, scanner unit, or options by yourself,
except as specifically explained in the product’s guides.
❏Unplug the product and refer servicing to qualified service personnel under the following conditions:
The power cord or plug is damaged; liquid has entered the product; the product has been dropped or the casing
damaged; the product does not operate normally or exhibits a distinct change in performance. Do not adjust
controls that are not covered by the operating instructions.
❏If you plan to use the product in Germany, the building installation must be protected by a 10 or 16 amp circuit
breaker to provide adequate short-circuit protection and over-current protection for the product.
❏When connecting the product to a computer or other device with a cable, ensure the correct orientation of the
connectors. Each connector has only one correct orientation. Inserting a connector in the wrong orientation may
damage both devices connected by the cable.
User’s Guide
Safety Instructions
8

❏If damage occurs to the plug, replace the cord set or consult a qualified electrician. If there are fuses in the plug,
make sure you replace them with fuses of the correct size and rating.
Choosing a place for the product
Observe the following when choosing a place for the product:
❏Place the product on a flat, stable surface that extends beyond the base of the product in all directions. If you place
the product by the wall, leave more than 10 cm between the back of the product and the wall. The product will not
operate properly if it is tilted at an angle.
❏When storing or transporting the product, avoid tilting it, placing it vertically, or turning it upside down;
otherwise ink may leak.
❏Allow spaces behind the product for the cables, and space above the product so that you can fully raise the
document cover.
❏Avoid places subject to rapid changes in temperature and humidity. Also, keep the product away from direct
sunlight, strong light, or heat sources.
❏Do not place or store the product outdoors, near excessive dirt or dust, water, heat sources, or in locations subject
to shocks, vibrations, high temperature or humidity. Do not use with wet hands.
❏Place the product near a wall outlet where the plug can be easily unplugged.
Using the product
Observe the following when using the product:
❏Do not insert objects through the slots in the product.
❏Take care not to spill liquid on the product.
❏Do not put your hand inside the product or touch the ink cartridges during printing.
❏Do not touch the white flat cable inside the product.
❏Do not use aerosol products that contain flammable gases inside or around the product. Doing so may cause
fire.
❏Do not move the print head by hand; otherwise, you may damage the product.
❏Always turn the product off using the POn button. Do not unplug the product or turn off the power at the outlet
until the LCD panel has turned off completely.
❏Before transporting the product, make sure that the print head is in the home (far right) position and the ink
cartridges are in place.
❏Leave the ink cartridges installed. Removing the cartridges can dry out the print head and may prevent the printer
from printing.
❏Be careful not to trap your fingers when closing the scanner unit.
User’s Guide
Safety Instructions
9

❏If you are not going to use the product for a long period, be sure to unplug the power cord from the electrical
outlet.
❏Do not press too hard on the document table when placing the originals.
Handling ink cartridges
Observe the following when handling the ink cartridges:
❏Keep ink cartridges out of the reach of children and do not drink.
❏If ink gets on your skin, wash it off with soap and water. If it gets in your eyes, flush them immediately with
water.
❏Before installing the new ink cartridge in the printer, shake it back and forth horizontally in five centimeter
movements about 15 times within five seconds.
❏Use the ink cartridge before the date printed on its package.
❏Use up the ink cartridge within six months of installation for best results.
❏Do not dismantle the ink cartridges or try to refill them. This could damage the print head.
❏Do not touch the green IC chip on the side of the cartridge. This may affect normal operation and printing.
❏The IC chip on this ink cartridge retains a variety of cartridge-related information, such as the ink cartridge status,
so that the cartridge may be removed and reinserted freely.
❏If you remove an ink cartridge for later use, protect the ink supply area from dirt and dust, and store it in the same
environment as this product. Note that there is a valve in the ink supply port, making covers or plugs unnecessary,
but care is needed to prevent the ink from staining items that the cartridge touches. Do not touch the ink supply
port or surrounding area.
Using the LCD screen
❏The LCD screen may contain a few small bright or dark spots, and because of its features it may have an uneven
brightness. These are normal and do not indicate that it is damaged in any way.
❏Only use a dry, soft cloth to clean the LCD screen. Do not use liquid or chemical cleansers.
❏If the LCD screen is damaged, contact your dealer. If the liquid crystal solution gets on your hands, wash them
thoroughly with soap and water. If the liquid crystal solution gets into your eyes, flush them immediately with
water. If discomfort or vision problems remain after a thorough flushing, see a doctor immediately.
Restrictions on Copying
Observe the following restrictions in order to ensure the responsible and legal use of the product.
Copying of the following items is prohibited by law:
❏Bank bills, coins, government-issued marketable securities, government bond securities, and municipal securities
User’s Guide
Safety Instructions
10

❏Unused postage stamps, pre-stamped postcards, and other official postal items bearing valid postage
❏Government-issued revenue stamps, and securities issued according to legal procedure
Exercise caution when copying the following items:
❏Private marketable securities (stock certificates, negotiable notes, checks, etc.), monthly passes, concession
tickets, etc.
❏Passports, driver’s licenses, warrants of fitness, road passes, food stamps, tickets, etc.
Note:
Copying these items may also be prohibited by law.
Responsible use of copyrighted materials:
❏Products can be misused by improperly copying copyrighted materials. Unless acting on the advice of a
knowledgeable attorney, be responsible and respectful by obtaining the permission of the copyright holder before
copying published material.
Protecting Your Personal Information
This product allows you to store names and telephone numbers in its memory even when the power is turned off.
Use the following menu to erase the memory if you give the product to someone else or dispose of it.
FSetup > Restore Default Settings > All Settings
User’s Guide
Safety Instructions
11

Contents
Copyright and Trademarks
CopyrightandTrademarks...................2
Guidelines
WheretoFindInformation...................6
Availablefeaturesforyourproduct...........6
Illustrationsusedinthisguide...............7
Menunamesusedinthisguide..............7
Warnings,Cautions,andNotes................7
Safety Instructions
ImportantSafetyInstructions.................8
Settinguptheproduct.....................8
Choosingaplacefortheproduct.............9
Usingtheproduct........................9
Handlinginkcartridges...................10
UsingtheLCDscreen....................10
RestrictionsonCopying....................10
ProtectingYourPersonalInformation..........11
Getting to Know Your Product
ProductParts............................16
GuidetotheControlPanel..................19
ButtonsandLCD.......................19
PowerSavingFunction.....................21
Restarting Automatically After a Power Failure
......................................21
Paper Handling
Introduction to Using, Loading, and Storing
Media..................................22
Selecting which tray to use and its loading
capacities.............................22
Storingpaper..........................23
LoadingPaper............................24
Intothepapercassette....................24
IntotherearMPtray.....................27
LoadingEnvelopes........................29
PlacingOriginals..........................31
AutomaticDocumentFeeder(ADF).........31
Documentglass........................33
Printing
UsingYourSoftware.......................35
Printerdriverandstatusmonitor............35
BasicPrinting............................36
Selectingthecorrectpapertype.............36
Loadingpaperorenvelopes................37
BasicprintersettingsforWindows...........37
Basic printer settings for Mac OS X 10.5 or 10.6
....................................39
CancelingPrinting........................40
Usingtheprinterbutton..................41
ForWindows..........................41
ForMacOSX..........................41
PrintingwithSpecialLayoutOptions...........42
2-SidedPrinting........................42
FittoPagePrinting......................48
PagesPerSheetPrinting..................51
PosterPrinting(forWindowsonly)..........53
WatermarkPrinting(forWindowsonly)......57
SharingYourPrinter.......................59
Using the PostScript Printer Driver and the PCL6
PrinterDriver............................59
Scanning
Let’sTryScanning.........................60
StartingaScan.........................60
ImageAdjustmentFeatures................63
BasicScanning...........................65
ScanningfromtheControlPanel............65
ScanninginHomeMode..................72
ScanninginOfficeMode..................73
ScanninginProfessionalMode.............75
PreviewingandAdjustingtheScanArea......77
VariousTypesofScanning..................79
ScanningaMagazine.....................79
Scanning Multiple Documents to a PDF File
....................................81
ScanningaPhoto.......................85
SoftwareInformation......................86
StartingEpsonScanDriver................86
StartingOtherScanningSoftware...........87
User’s Guide
Contents
12

Copying
SelectingPaper...........................88
CopyingDocuments.......................88
Basiccopying..........................88
2-SidedCopying........................89
CollateCopying........................90
Layoutcopying.........................91
CopyModeMenuList......................91
Faxing
IntroducingFAXUtility....................92
ConnectingtoaPhoneLine..................92
Usingthephonelineforfaxonly............92
Sharinglinewithphonedevice.............93
Checkingthefaxconnection...............95
SettingUpFaxFeatures.....................96
Settingupspeeddialentries................96
Settingupgroupdialentries...............97
Creatingheaderinformation...............98
ChangingFaxOutputsettingtoprint.........99
Selectingpapersourcetoprintfax...........99
SendingFaxes...........................100
Basicsofsendfaxes..................... 100
Sending faxes using speed dial/group dial. . . . . 100
Sendingfaxesbybroadcasting............. 101
Sendingafaxataspecifiedtime............102
Sendingafaxfromaconnectedphone....... 103
ReceivingFaxes..........................104
Receivingfaxesautomatically..............104
Receivingfaxesmanually.................105
Receiveafaxbypolling.................. 105
PrintingReports......................... 106
FaxModeMenuList...................... 107
Using the Control Panel
SelectingaMode.........................108
SetupMode.............................108
LockSettings..........................108
PowerOffTimer.......................109
PaperSizeLoaded......................109
PaperSizeNotice...................... 109
PrintStatusSheet...................... 110
PrintPS3StatusSheet................... 110
Setupmodemenulist................... 110
CopyMode.............................113
Copymodemenulist................... 113
ScanMode............................. 114
Scanmodemenulist.................... 114
FaxMode.............................. 116
Faxmodemenulist.....................116
ErrorMessages.......................... 117
Installing Option
250-Sheet Paper Cassette Unit............... 120
Installingthepapercassetteunit...........120
Uninstallingthecassetteunit..............121
Replacing Consumables
InkCartridges...........................122
Checkingtheinkcartridgestatus........... 122
Precautions on ink cartridge replacement. . . . . 125
Replacinganinkcartridge................ 126
MaintenanceBox........................ 127
Checkingthemaintenanceboxstatus........127
Handlingprecautions................... 127
Replacingamaintenancebox..............128
MaintainingYourPrinterandSoftware
CheckingthePrintHeadNozzles.............130
Using the Nozzle Check utility for Windows
................................... 130
Using the Nozzle Check utility for Mac OS X
................................... 130
Usingthecontrolpanel.................. 131
CleaningthePrintHead................... 131
Using the Head Cleaning utility for Windows
................................... 132
Using the Head Cleaning utility for Mac OS X
................................... 132
Usingthecontrolpanel.................. 133
AligningthePrintHead....................134
Using the Print Head Alignment utility for
Windows............................ 134
Using the Print Head Alignment utility for
MacOSX............................134
Usingthecontrolpanel.................. 135
Setting/ChangingTimeandRegion........... 136
MakingPrinterSettings....................137
PowerOffTimerSetting................. 137
PaperSizeLoadedSetting................ 138
CleaningthePrinter...................... 139
Cleaningtheexterioroftheprinter.........139
Cleaningtheinterioroftheprinter..........140
TransportingthePrinter................... 140
User’s Guide
Contents
13

CheckingandInstallingYourSoftware.........141
Checking the software installed on your
computer............................ 141
Installingthesoftware................... 142
UninstallingYourSoftware................. 142
ForWindows......................... 142
ForMacOSX.........................143
Troubleshooting for Printing
DiagnosingtheProblem................... 145
Statusmonitor........................ 145
Runningaprinteroperationcheck..........145
CheckingPrinterStatus....................146
ForWindows......................... 146
ForMacOSX.........................148
ThePaperJams..........................150
Removing jammed paper fromtherearunit... 151
Removing jammed paper from the front cover
andtheoutputtray..................... 152
Removing jammed paper from the paper
cassette(s)............................153
Removing jammed paper from the Automatic
DocumentFeeder(ADF).................154
Preventingpaperjams...................156
Reprinting after a paper jam (for Windows
only)................................157
PrintQualityProblems.................... 157
Horizontalbanding.....................158
Verticalbandingormisalignment..........158
Blurryorsmearedprint..................159
MiscellaneousPrintoutProblems.............159
Incorrectorgarbledcharacters.............159
Incorrectmargins...................... 160
Printouthasaslightslant.................160
Invertedimage........................ 160
Blankpagesprint...................... 160
Printed side is smeared or scuffed. . . . . . . . . . 161
Printingistooslow..................... 161
PaperDoesNotFeedCorrectly.............. 161
Paperdoesnotfeed.....................161
Multiplepagesfeed..................... 162
Paperisimproperlyloaded...............162
Paper is not ejected fully or is wrinkled. . . . . . . 163
ThePrinterDoesNotPrint................. 163
TheLCDscreenoralllightsareoff..........163
The LCD screen or lights came on and then
wentout.............................163
TheLCDscreenorlightsareon............163
An ink error is indicated after you replace the
cartridge.............................164
Increasing the Print Speed (For Windows Only)
..................................... 165
OtherProblem.......................... 166
Printingplainpapersquietly.............. 166
Troubleshooting for Scanning
Problems Indicated by Messages on the LCD
PanelorStatusLight...................... 168
ProblemsWhenStartingaScan.............. 168
Using the Automatic Document Feeder (ADF)
................................... 168
Usingthebutton.......................169
Using scanning software other than Epson
Scandriver........................... 170
ProblemsWhenFeedingPaper..............170
Thepapergetsdirty.....................170
Multiple sheets of paper are fed. . . . . . . . . . . . 170
The paper jams in the Automatic Document
Feeder(ADF).........................170
ProblemsWithScanningTime..............170
ProblemsWithScannedImages..............171
Scanqualityisunsatisfactory.............. 171
The scanning area or direction is
unsatisfactory......................... 172
ProblemsRemainAfterTryingAllSolutions....173
Troubleshooting for Copying
You see banding (light lines) in your prints or
copies.................................174
Yourprintisblurryorsmeared.............. 174
Yourprintisfaintorhasgaps............... 174
Yourprintisgrainy.......................175
Theimagesizeorpositionisincorrect......... 175
Troubleshooting for Faxing
Cannotsendfax......................... 176
Cannotreceivefax........................176
Qualityproblems(sending)................. 176
Qualityproblems(receiving)................ 177
Answering machine cannot answer voice calls. . . 177
Incorrecttime...........................177
Product Information
InkandPaper........................... 178
User’s Guide
Contents
14

Inkcartridges......................... 178
Maintenancebox.......................178
Paper............................... 179
Option................................ 179
250-Sheet Paper Cassette Unit/PXBACU1. . . . 179
SystemRequirements..................... 179
Windowsrequirements.................. 179
Macintoshrequirements................. 179
TechnicalSpecifications....................180
Printerspecifications....................180
Scannerspecifications................... 183
Automatic Document Feeder (ADF)
specifications......................... 183
Faxspecifications...................... 183
NetworkInterfaceSpecification............184
Mechanical...........................184
Electrical.............................184
Environmental........................ 185
Standardsandapprovals................. 185
Interface.............................186
ExternalUSBDevice.................... 186
FontInformation........................ 186
Availablefonts........................ 186
Symbolsets...........................193
Where To Get Help
TechnicalSupportWebSite.................198
ContactingEpsonSupport..................198
BeforeContactingEpson.................198
HelpforUsersinEurope.................199
Index
User’s Guide
Contents
15

Getting to Know Your Product
Product Parts
Note:
The illustrations in this section are from a similar product model. Although they may differ from your actual product, the
method of operation is the same.
a. ADF cover *
b. Automatic Document Feeder (ADF) *
c. Edge guide *
d. ADF input tray (place your originals here to be copied) *
e. ADF output tray (your originals are ejected here as they are copied) *
f. Paper cassette 1
g. Paper cassette 2 (optional)
* These parts are only available for the fax model.
User’s Guide
Getting to Know Your Product
16

a. Edge guides
b. Stopper
c. Output tray extension
d. Output tray
e. Edge guides
f. Rear MP tray
g. Feeder guard
a. Document cover
b. Document glass
c. Control panel
d. USB connector for external storage device
User’s Guide
Getting to Know Your Product
17

a. Ink cartridge slot
b. Front cover
c. Print head
a. LINE port *
b. EXT. port *
c. External USB port
d. LAN port
e. Maintenance box
f. Rear unit
g. AC inlet
* These parts are only available for the fax model.
User’s Guide
Getting to Know Your Product
18

Guide to the Control Panel
Control panel design varies depending on location.
Note:
Although the menus, setting items, or option names displayed on the LCD screen may differ from your actual product, the
method of operation is the same.
Buttons and LCD
Buttons Function
aPTurns the printer on or off.
bKEnters fax mode.*1
cEnters scan mode.
drEnters copy mode.
eTurns the Auto Answer mode on or off.*1
f - LCD screen displays menus.
gl, u, r, dSelects menus. Use uand dto specify the number of copies. When typing a fax
number, lacts as a backspace key, and rinserts a space.
h OK Activates the setting you have selected.
i 0 - 9, *, # Specifies the date/time or the number of copies, as well as fax numbers. Enters
alphanumeric characters and switches between uppercase, lowercase, and
numberseachtime itis pressed.It maybe easiertousethe softwarekeypadto enter
text instead of using these buttons.
jyStops printing/copying/scanning/faxing.
kDisplays the speed dial/group dial list in fax mode.*1
lDisplays the last number dialed. When entering numbers in fax mode, this inserts a
pause symbol (-) that acts as a brief pause during dialing.*1
mFEnters setup mode.
User’s Guide
Getting to Know Your Product
19

Buttons Function
nDisplays Help for solutions to problems.
oxDisplays detailed settings for each mode.
pyCancels/returns to the previous menu.
qxStarts copying/scanning/faxing in black and white.*2
rxStarts scanning/faxing in color.*2
*1 These buttons and their functions are only available for fax capable models.
*2 The fax functions are only available for fax capable models.
Lights
Lights Function
POn when the product is on.
Flashes when the product is receiving data, printing/copying/scanning/faxing,
replacing an ink cartridge, charging ink, or cleaning the print head.
On when the fax is in Auto Answer mode.
Error On when an error has occurred.
Using the LCD screen
Function
aPress uor dto select the menu item. The highlight section moves up or down.
b Displays the available buttons and functions.
cPress lor rto set the density.
dPress uor dto set the number of copies.
e The ADF icon is displayed when there is a document loaded in the Automatic Document Feeder (ADF).
User’s Guide
Getting to Know Your Product
20