Epson TM-H6000II User manual

“Epson POS printers
with check and ID
imaging will decrease
our overall liability,
while speeding up
transaction time for our
customers.”
Glenn Gibson
CIO
Magruder’s Supermarkets
SUCCESS
STORY
Magruder’s
Supermarkets
Magruder’s is Washington D.C.’s only
locally owned supermarket chain and has
served the community for over 131 years.
With ten locations in the Washington area,
it is known for its high quality products and
friendly, personal service.
New POS system brings more functionality
at the Point of Sale
Magruder’s has roots that go back a century, but
it uses the latest POS technology to help stay
competitive. Recently the company completed
a $2 million in-store POS system upgrade to
improve operations, boosts sales and increase
customer satisfaction. Magruder’s included Epson
printers in their new system to reduce the risk of
liability related to alcohol and tobacco sales and
to streamline their check-cashing services while
reducing fraud at the point of sale.
Magruder’s takes advantage of digital
check and ID imaging
Magruder’s opted to use Epson’s TM-H6000II
multifunction printer with TransScan™
digital check imaging and ProofPlus™ ID
scanning. Cashiers at Magruder’s stores now can
collect images of ID cards to reduce liability
on liquor and tobacco sales, as well as scan,
store and transmit digital images of checks.
When combined with ECC (electronic check
conversion), TransScan digital check imaging
cuts check processing costs, speeds collection
times of returned checks and minimizes costs
due to fraud. “Epson printers with check and
ID imaging decrease our
overall liability, while
speeding up transaction
time for our customers,” said Gibson. “And
lowering our check costs allows us to be more
competitive in our marketplace.”
Solutions through partnership
Torex Retail, an independent developer and
integrator of retail technology, was instrumental
in providing sales and support for the Epson
printer. The retail industry leader was also a key
player in working with Magruder’s to develop
an overall POS solution, which now includes
NCR Fastlane self-checkout systems, a Symbol
wireless LAN, and PCs running Torex’s ISIS
web-based POS software and StoreCentral.NET.
“Magruder’s has been a strong development
partner for us,” said Don Gusse, director of
marketing solutions at Torex, an Epson
Envision Strategic Business Partner. “We are
enthusiastic about helping Magruder’s capitalize
on Epson technologies.”
Epson’s TM-H6000II printers cut costs
with check and ID imaging.
Magruder’s Supermarkets Cut Costs and
Fraud with Epson Check and ID Imaging

ID scanning for reduced liability
The fully integrated ProofPlus ID scanner
gives Magruder’s a powerful way to enforce ID
verification and fight fraud at the point of sale.
Clerks can scan a customer’s driver license or ID
card and transmit the image to storage within
seconds. Magruder’s POS application prevents
cashiers from issuing a receipt until the custom-
er’s identification is recorded. Magruder’s has
immediate access to stored ID images, which
allows the retailer to identify and locate the
originators of fraudulent checks. “The Epson
printer with ProofPlus ID scanning will help
decrease the risk of costly lawsuits for the sale of
age-restricted merchandise and improves legal
compliance,” said Gibson.
TransScan digital check imaging
cuts check costs
Magruder’s also selected the TM-H6000II
printer for its 99.9% MICR accuracy for verifi-
cation and its TransScan digital check imaging
for ECC. The MICR and complete check image
are captured in just a single pass. The informa-
tion is then transmitted to a check processing
service and seconds later, the cashier can return
the check to the customer. With TransScan
digital check imaging and ECC, Magruders saves
money with lower check handling costs, fewer
losses from bad checks and faster access to funds.
Faster checkout, more security,
lower costs
Magruder’s new POS system, including the
Epson TM-H6000II with check and ID imag-
ing, has resulted in more functionality, customer
service and profitability, together with reduced
liability and fraud and improved check process-
ing throughout the chain.
SUCCESS
STORY
Magruder’s Supermarket
EPSON SOLUTION PARTNER
Hardware and Software:
Epson TM-H6000II multifunction printers
Torex Retail North America ISIS web-based
POS software and StoreCentral.NET
Epson America, Inc. • 3840 Kilroy Airport Way • Long Beach, CA 90806 • [phone] • http://pos.epson.com
© 2006 Epson America, Inc. Epson is a registered trademark and Exceed Your Vision is a trademark of Seiko Epson Corporation. TransScan and ProofPlus
are trademarks of Epson America, Inc. All other trademarks are property of their respective owners.
HigHligHts
•The high-performance
TM-H6000II features high-
speed receipt and slip
printing, endorsement and
two-color graphics all in one
compact multifunction printer.
•Magruder’s is also using the
TM-H6000II’s check and ID
imaging functions to reduce
liability related to alcohol
and tobacco sales, deter
fraud and streamline the
check-casing process.
•Torex Retail, an Epson Envision
Partner provided sales and
support for the Epson printer
and worked closely with
Magruder’s in developing
the chain’s new $2 million
POS system.
Magruder’s new POS system provides more control,
more cost-savings and more customer satisfaction.