Epson EX3280 Specification sheet

Quick Setup
IMPORTANT: Before using this product, make sure you read these instructions
and the safety instructions in the online User’s Guide.
Note: These illustrations show the EX3280, but the instructions are the same
for the VS260 unless otherwise noted.
Contents
Make sure your projector box includes all of these parts (soft carrying case not
included with VS260):
Connect the projector
Choose from the following connections. See the sections below or the online
User’s Guide for details.
Computer
USB cable
HDMI cable
VGA cable
HDMI port
Connect one end of an HDMI cable to the projector’s HDMI port and the other
end to an HDMI port on your computer.
Computer port
Connect one end of a VGA cable to the projector’s Computer port and the
other end to your laptop or computer’s monitor port. Make sure to switch
your laptop to external display (see “Troubleshooting”).
USB port
Connect the square end of a USB cable to the projector’s USB-B (square) port.
Connect the flat end of the cable to any USB port on your computer.
Windows Vista®or later: After turning on the projector, follow the on-screen
instructions to install the Epson®USB Display software (EMP_UDSE.EXE; only
on first connection). If the software screen does not display automatically, open
My Computer, Computer, or This PC, then double-click EPSON_PJ_UD.
OS X 10.7.x or higher: After turning on the projector, the setup folder for
USB Display appears in the Finder. Double-click USB Display Installer and
follow the on-screen instructions to install the Epson USB Display software
(only on first connection).
Video device
Connect one end of an HDMI cable to the projector’s HDMI port and the other
end to an HDMI port on your video device.
HDMI cable
Turn on your equipment
1 Turn on your computer or video source.
2 Plug in the projector. The power light on the projector turns blue.
3 Press the power button on the projector or remote control. The
projector beeps, the Status light flashes blue, and then stays on.
Note: To shut down the projector, press the power button twice.
4
Use the arrow buttons on the remote control to highlight any of the
options on the Home screen that appears, then press to select it.
You can switch between projection sources and quickly access various
adjustment options from this screen.
5
The default language of the menu system is English. To select another
language, press the Menu button on the projector or remote control.
Select Extended and press . Select Language and press . Select your
language and press . Press the Menu button to exit the menu system.
Adjust the image
1 If you don’t see an image, press the Source Search button on the
projector or remote control to select the image source.
Note: If you still see a blank screen or have other display problems, see
the troubleshooting tips.
2 To raise the image, press the foot release button and lift the front of the
projector. Release the button to lock the foot in position.
3 To reduce or enlarge the image, press the E-Zoom buttons on the remote
control.
4 To sharpen the image, turn the focus ring.
5 If your image looks like or , you may have placed the projector
off to one side of the screen at an angle. Place the projector directly in
front of the center of the screen, facing the screen squarely. If you can’t
move the projector, select the Keystone setting on the Home screen or in
the Settings menu to correct the image shape.
6 If your image looks like or , press the or button on the
projector to correct it.
Using the remote control
Install the batteries as shown (two AA batteries).
Choose which source
to display
Turn projector
on and off
Access projector
menus
Turn off projector
display Access the Home
screen
Navigate projector
menus
For more information on using the remote control, see the online User’s Guide.
Troubleshooting
• If you see a No signal message after turning on the projector, make sure
your computer or video device is properly connected.
• If you see a blank screen, check the following:
• Make sure the power light on the projector is blue and not
flashing.
• Press the power button to wake the projector from standby or
sleep mode, if necessary.
• If you see a blank screen when a computer is connected, check the
following:
• On some Windows®laptops, you may need to hold down the Fn key
and press F7 or the function key that lets you display on an external
monitor. It may be labeled CRT/LCD or have an icon such as .
On Windows 7 or later, hold down the Windows key and press Pat
the same time, then click Duplicate.
• If you’re using a Mac laptop, open System Preferences and
select Displays. Click the Arrangement tab and select the Mirror
Displays checkbox.
• If the projector does not respond to remote control commands, make sure
the batteries in the remote control are installed correctly. Replace the
batteries if necessary.
Registration
Register today to get product updates and exclusive offers. You can register
online at www.epson.com/webreg.
Where to get help
Manuals
For more information about using the projector, you can view or download the
online manuals from the Epson website, as described below.
Internet support
Visit www.epson.com/support/ (U.S.) or www.epson.ca/support/ (Canada)
and search for your product to download software and utilities, view manuals,
get FAQs and troubleshooting advice, or contact Epson.
Telephone support services
To use the Epson PrivateLine®Support service, call [phone]. This service
is available for the duration of your warranty period. You may also speak with
a support specialist by calling [phone] (U.S.) or [phone] (Canada).
Support hours are 6 AM to 8 PM, Pacific Time, Monday through Friday, and
7 AM to 4 PM, Pacific Time, Saturday. Days and hours of support are subject to
change without notice. Toll or long distance charges may apply.
Optional accessories
For a list of optional accessories, see the online User’s Guide.
You can purchase screens or other accessories from an Epson authorized
reseller. To find the nearest reseller, call 800-GO-EPSON (800-463-7766).
Or you can purchase online at www.epsonstore.com (U.S. sales) or
www.epsonstore.ca (Canadian sales).
Notices
Supplier’s Declaration of Conformity
According to 47CFR, Part 2 and 15, Class B Personal Computers and Peripherals; and/or
CPU Boards and Power Supplies used with Class B Personal Computers:
We: Epson America, Inc.
Located at: 3840 Kilroy Airport Way
MS: 3-13
Long Beach, CA 90806-2469
Telephone: [phone]
Declare under sole responsibility that the product identified herein, complies with
47CFR Part 2 and 15 of the FCC rules as a Class B digital device. Each product marketed,
is identical to the representative unit tested and found to be compliant with the
standards. Records maintained continue to reflect the equipment being produced can
be expected to be within the variation accepted, due to quantity production and testing
on a statistical basis as required by 47CFR §2.906. Operation is subject to the following
two conditions: (1) this device may not cause harmful interference, and (2) this device
must accept any interference received, including interference that may cause undesired
operation.
Trade Name: Epson
Type of Product: LCD Projector
Model: H975A/H971A
Marketing Name: EX3280/VS260
Options: Remote controller (model 2198635xx [x=0–9])
EX3280/VS260

Quick Setup
IMPORTANT: Before using this product, make sure you read these instructions
and the safety instructions in the online User’s Guide.
Note: These illustrations show the EX3280, but the instructions are the same
for the VS260 unless otherwise noted.
Contents
Make sure your projector box includes all of these parts (soft carrying case not
included with VS260):
Connect the projector
Choose from the following connections. See the sections below or the online
User’s Guide for details.
Computer
USB cable
HDMI cable
VGA cable
HDMI port
Connect one end of an HDMI cable to the projector’s HDMI port and the other
end to an HDMI port on your computer.
Computer port
Connect one end of a VGA cable to the projector’s Computer port and the
other end to your laptop or computer’s monitor port. Make sure to switch
your laptop to external display (see “Troubleshooting”).
USB port
Connect the square end of a USB cable to the projector’s USB-B (square) port.
Connect the flat end of the cable to any USB port on your computer.
Windows Vista®or later: After turning on the projector, follow the on-screen
instructions to install the Epson®USB Display software (EMP_UDSE.EXE; only
on first connection). If the software screen does not display automatically, open
My Computer, Computer, or This PC, then double-click EPSON_PJ_UD.
OS X 10.7.x or higher: After turning on the projector, the setup folder for
USB Display appears in the Finder. Double-click USB Display Installer and
follow the on-screen instructions to install the Epson USB Display software
(only on first connection).
Video device
Connect one end of an HDMI cable to the projector’s HDMI port and the other
end to an HDMI port on your video device.
HDMI cable
Turn on your equipment
1 Turn on your computer or video source.
2 Plug in the projector. The power light on the projector turns blue.
3 Press the power button on the projector or remote control. The
projector beeps, the Status light flashes blue, and then stays on.
Note: To shut down the projector, press the power button twice.
4
Use the arrow buttons on the remote control to highlight any of the
options on the Home screen that appears, then press to select it.
You can switch between projection sources and quickly access various
adjustment options from this screen.
5
The default language of the menu system is English. To select another
language, press the Menu button on the projector or remote control.
Select Extended and press . Select Language and press . Select your
language and press . Press the Menu button to exit the menu system.
Adjust the image
1 If you don’t see an image, press the Source Search button on the
projector or remote control to select the image source.
Note: If you still see a blank screen or have other display problems, see
the troubleshooting tips.
2 To raise the image, press the foot release button and lift the front of the
projector. Release the button to lock the foot in position.
3 To reduce or enlarge the image, press the E-Zoom buttons on the remote
control.
4 To sharpen the image, turn the focus ring.
5 If your image looks like or , you may have placed the projector
off to one side of the screen at an angle. Place the projector directly in
front of the center of the screen, facing the screen squarely. If you can’t
move the projector, select the Keystone setting on the Home screen or in
the Settings menu to correct the image shape.
6 If your image looks like or , press the or button on the
projector to correct it.
Using the remote control
Install the batteries as shown (two AA batteries).
Choose which source
to display
Turn projector
on and off
Access projector
menus
Turn off projector
display Access the Home
screen
Navigate projector
menus
For more information on using the remote control, see the online User’s Guide.
Troubleshooting
• If you see a No signal message after turning on the projector, make sure
your computer or video device is properly connected.
• If you see a blank screen, check the following:
• Make sure the power light on the projector is blue and not
flashing.
• Press the power button to wake the projector from standby or
sleep mode, if necessary.
• If you see a blank screen when a computer is connected, check the
following:
• On some Windows®laptops, you may need to hold down the Fn key
and press F7 or the function key that lets you display on an external
monitor. It may be labeled CRT/LCD or have an icon such as .
On Windows 7 or later, hold down the Windows key and press Pat
the same time, then click Duplicate.
• If you’re using a Mac laptop, open System Preferences and
select Displays. Click the Arrangement tab and select the Mirror
Displays checkbox.
• If the projector does not respond to remote control commands, make sure
the batteries in the remote control are installed correctly. Replace the
batteries if necessary.
Registration
Register today to get product updates and exclusive offers. You can register
online at www.epson.com/webreg.
Where to get help
Manuals
For more information about using the projector, you can view or download the
online manuals from the Epson website, as described below.
Internet support
Visit www.epson.com/support/ (U.S.) or www.epson.ca/support/ (Canada)
and search for your product to download software and utilities, view manuals,
get FAQs and troubleshooting advice, or contact Epson.
Telephone support services
To use the Epson PrivateLine®Support service, call [phone]. This service
is available for the duration of your warranty period. You may also speak with
a support specialist by calling [phone] (U.S.) or [phone] (Canada).
Support hours are 6 AM to 8 PM, Pacific Time, Monday through Friday, and
7 AM to 4 PM, Pacific Time, Saturday. Days and hours of support are subject to
change without notice. Toll or long distance charges may apply.
Optional accessories
For a list of optional accessories, see the online User’s Guide.
You can purchase screens or other accessories from an Epson authorized
reseller. To find the nearest reseller, call 800-GO-EPSON (800-463-7766).
Or you can purchase online at www.epsonstore.com (U.S. sales) or
www.epsonstore.ca (Canadian sales).
Notices
Supplier’s Declaration of Conformity
According to 47CFR, Part 2 and 15, Class B Personal Computers and Peripherals; and/or
CPU Boards and Power Supplies used with Class B Personal Computers:
We: Epson America, Inc.
Located at: 3840 Kilroy Airport Way
MS: 3-13
Long Beach, CA 90806-2469
Telephone: [phone]
Declare under sole responsibility that the product identified herein, complies with
47CFR Part 2 and 15 of the FCC rules as a Class B digital device. Each product marketed,
is identical to the representative unit tested and found to be compliant with the
standards. Records maintained continue to reflect the equipment being produced can
be expected to be within the variation accepted, due to quantity production and testing
on a statistical basis as required by 47CFR §2.906. Operation is subject to the following
two conditions: (1) this device may not cause harmful interference, and (2) this device
must accept any interference received, including interference that may cause undesired
operation.
Trade Name: Epson
Type of Product: LCD Projector
Model: H975A/H971A
Marketing Name: EX3280/VS260
Options: Remote controller (model 2198635xx [x=0–9])
EX3280/VS260

Epson America, Inc. Limited Warranty
One-Year Projector Limited Warranty and 90-Day Lamp Limited Warranty
A. What Is Covered: Epson America, Inc. (“Epson”) warrants to the purchaser of the
Epson product enclosed with this limited warranty statement that the product, if
purchased new and operated in the United States, Canada, or Puerto Rico, will be free
from defects in workmanship and materials for a period of one (1) year from the date
of original purchase. This limited warranty applies only to the projector and not to the
projector lamp, which carries a limited warranty period of ninety (90) days from the
date of original purchase. For warranty service, you may be required to provide proof
of the date of original purchase.
B. What Epson Will Do To Correct Problems: If your product requires service during
the limited warranty period, please call Epson at the number at the end of this
statement and be prepared to provide the model, serial number, and, if required,
date of original purchase. This line will be answered during Epson’s regular support
hours (currently 6:00 am to 8:00 pm Pacific Time, Monday through Friday, and 7:00 am
to 4:00 pm on Saturday – subject to change). If Epson confirms that warranty service
is required, Epson will, at its option, repair or replace the defective unit without
charge for parts or labor. If Epson authorizes an exchange for the defective unit,
Epson will ship a replacement product to you, freight prepaid, as long as you use an
address in the United States, Canada, or Puerto Rico. The replacement product may
be new or refurbished to the Epson standard of quality. (The replacement product
may not include promotional materials, accessories, documentation, manuals,
software, or cables.) You are responsible for securely packaging the defective unit
and returning it to Epson within five (5) working days of receipt of the replacement.
Epson requires a debit or credit card number to secure the cost of the replacement
product in the event that you fail to return the defective one. If Epson authorizes
repair instead of exchange, Epson will direct you to send your product to Epson or its
authorized service center, where the product will be repaired and sent back to you.
You are responsible for packaging the product and for all postage or shipping costs
to and from the Epson authorized service center. When warranty service involves the
exchange of the product or of a part, the item replaced becomes Epson’s property.
The replacement product or part may be new or refurbished to the Epson standard
of quality. If service cannot be provided on the product for any reason and Epson no
longer sells the same model, Epson will replace your product with a model of equal or
superior value. Replacement products or parts assume the remaining warranty period
of the original product. If Epson replaces the lamp as part of the warranty service, the
replacement lamp carries the limited 90-day warranty stated above.
C. What This Warranty Does Not Cover:
1. Any damage caused by misuse, abuse, improper installation, or neglect; disasters
such as fire, flood, or lightning; or improper electrical currents, software, or
interaction with non-Epson products
2. Any damage caused by or any service for third-party software, applications, parts,
components, or peripheral devices added to the product after its shipment from
Epson, such as dealer- or user-added boards, components, or cables
3. Any damage caused by installing the product next to a heat source or directly in
the path of an air vent or an air conditioner
4. Damage due to excessive, continual usage
5. Damage caused by failure to properly maintain the product (see your online User’s
Guide for details)
6. Service when the product is used outside the U.S., Canada, or Puerto Rico
7. Service if the product label, logo, rating label, or serial number has been removed
8. Consumables such as filters or any items that are identified as being replaceable
by the user in the product documentation (see your online User’s Guide for details)
9. Loss of data
10. Installation or removal
11. Any damage from service performed by anyone other than an Epson Authorized
Servicer
12. Damage resulting from operation or storage in areas with smoke, oil, high
humidity, steam, corrosive gases or chemicals, excessive dust, vibration, or shock
13. Cosmetic damage caused by handling or normal wear and tear during use
14. Any product or parts purchased as used, refurbished, or reconditioned
15. Any damage caused by using improper packaging materials or improper
packaging and shipping when returning a product for repair or replacement. You
will be invoiced for such shipping damage to the product.
This warranty is not transferrable. Epson is not responsible for your data or
applications, which cannot be restored and should be backed up by you. Postage,
insurance, and shipping costs incurred in presenting your Epson product for carry-in
warranty service are your responsibility. If a claimed defect cannot be identified or
reproduced in service, you will be held responsible for costs incurred.
D. DISCLAIMER OF WARRANTIES: EPSON’S SOLE AND EXCLUSIVE LIABILITY AND
YOUR EXCLUSIVE REMEDY FOR BREACH OF WARRANTY SHALL BE LIMITED TO
EITHER, AT EPSON’S OPTION, REPAIR OR REPLACEMENT AS SET FORTH ABOVE. THE
WARRANTY AND REMEDY PROVIDED ARE EXCLUSIVE AND IN LIEU OF ALL OTHER
EXPRESSED OR IMPLIED WARRANTIES INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND
NON-INFRINGEMENT. SOME LAWS DO NOT ALLOW THE EXCLUSION OF IMPLIED
WARRANTIES. IF THESE LAWS APPLY, THEN ALL EXPRESS AND IMPLIED WARRANTIES
ARE LIMITED TO THE WARRANTY PERIOD IDENTIFIED ABOVE. UNLESS STATED HEREIN,
ANY STATEMENTS OR REPRESENTATION MADE BY ANY OTHER PERSON OR FIRM
ARE VOID. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG IMPLIED
WARRANTIES LAST, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. EPSON is a registered trademark and EPSON Exceed Your Vision is a registered logomark of Seiko Epson
Corporation.
PrivateLine is a registered trademark and Epson Connection is a service mark of Epson America, Inc.
Mac and OS X are trademarks of Apple Inc., registered in the U.S. and other countries.
Windows is a registered trademark of Microsoft Corporation in the United States and/or other countries.
General Notice: Other product names used herein are for identification purposes only and may be trademarks
of their respective owners. Epson disclaims any and all rights in those marks.
This information is subject to change without notice.
© 2020 Epson America, Inc., 2/20
Printed in XXXXXX CPD-58726
E. IN NO EVENT SHALL EPSON OR ITS AFFILIATES BE LIABLE FOR ANY SPECIAL,
INCIDENTAL, OR CONSEQUENTIAL DAMAGES OR ANY LOST PROFITS, COST OF
SUBSTITUTE EQUIPMENT, DOWNTIME, CLAIMS OF THIRD PARTIES, INCLUDING
CUSTOMERS, OR INJURY TO PROPERTY, RESULTING FROM THE USE OR INABILITY TO
USE THE EPSON PRODUCT, WHETHER RESULTING FROM BREACH OF WARRANTY OR
ANY OTHER LEGAL THEORY. IN NO EVENT SHALL EPSON OR ITS AFFILIATES BE LIABLE
FOR DAMAGES OF ANY KIND IN EXCESS OF THE ORIGINAL RETAIL PURCHASE PRICE
OF THE PRODUCT. SOME STATES DO NOT ALLOW EXCLUSION OR LIMITATION OF
INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT
APPLY TO YOU.
F. Disputes, Arbitration, Governing Laws:
1. Both you and Epson agree that any controversy or claim arising out of or
relating to Epson products or services or this agreement, shall be resolved by
arbitration on an individual, non-class, non-representative basis, rather than in
court. The arbitration shall be governed by the rules of JAMS that are in effect
when the arbitration is filed, excluding any rules that permit arbitration on a
class or representative basis and under the rules set forth in this agreement.
The arbitrator, and not any federal, state, or local court or agency shall have
the exclusive authority to resolve any dispute relating to the interpretation,
applicability, enforceability, or formation, including but not limited to, any
claim that all or any part is void or voidable. JAMS rules are available at
http://www.jamsadr.com or by calling 1-800-352-5267. Disputes shall be resolved
by a single neutral arbitrator, and both parties shall have a reasonable opportunity
to participate in the selection of the arbitrator. If you wish, you may appear at the
arbitration by phone. The arbitrator is bound by the terms of this agreement.
2. Pre-Arbitration Steps and Notice. Before submitting a claim for arbitration, you
agree to try, for sixty (60) days, to resolve any dispute informally by contacting
us at customer[email protected]. Please include your name, address and
contact information, the facts giving rise to the dispute, and the relief requested.
You agree to act in good faith to resolve the dispute, but if you and Epson do not
reach a resolution within the sixty (60) days, you may commence an arbitration.
3. Opt-out. You may elect to opt-out (exclude yourself) from the final, binding,
individual arbitration procedure and waiver of class and representative
proceedings specified in this agreement by sending a written letter to Epson
America, Inc., ATTN: Legal Department, 3840 Kilroy Airport Way, Long Beach,
CA 90806, within thirty (30) days of your purchase of the Epson products and/or
services that specifies (i) your name, (ii) your mailing address, and (iii) your request
to be excluded from the final, binding individual arbitration procedure and waiver
of class and representative proceedings specified in this Section F. In the event that
you opt-out consistent with the procedure set forth above, all other terms shall
continue to apply, including the requirement to provide notice prior to litigation.
4. There is no judge or jury in arbitration and your grounds for appeal are limited,
however, the arbitrator is empowered to grant relief and award you the same
damages as a court could, including declaratory or injunctive relief. Judgment on
the arbitration may be entered in any court having jurisdiction.
5. Notwithstanding the foregoing, you may bring an individual action in a small
claims court of your state or municipality if the action is within that court’s
jurisdiction and is pending only in that court.
6. Notwithstanding the foregoing, we also both agree that you or we may bring
suit in court to enjoin infringement or other misuse of trademark, patent
infringement, copyright, or trade secret.
7. Any action must be brought within one (1) year of the expiration of the warranty.
8. If any provision in this Section F is found to be unenforceable, that provision
shall be severed with the remainder of this agreement remaining in full force
and effect. The foregoing shall not apply to the prohibition against class or
representative actions. This means that if Section 9 (below) is found to be
unenforceable, the entire Section 9 (but only Section 9) shall be null and void.
9. We each agree that any dispute resolution proceedings will be conducted only on
an individual basis and not in a class, consolidated or representative action.
10. This Section F is governed by the Federal Arbitration Act
G. Other Provisions:
1. Other Rights You May Have: This warranty gives you specific legal rights, and
you may also have other rights which vary from jurisdiction to jurisdiction. Some
jurisdictions do not allow limitations on how long an implied warranty lasts, or
allow the exclusion or limitation of incidental or consequential damages, so the
above limitations or exclusions may not apply to you.
2. Warranties in Canada: In Canada, warranties include both warranties and
conditions.
3. Governing Law: Except for any claims subject to arbitration pursuant to Section F,
you and Epson agree that the law of the state where you reside shall govern.
4. Venue: Except for claims subject to arbitration pursuant to Section F, in the event
of a dispute you and Epson both consent to the jurisdiction of your state of
residence or, if none, then of the courts in Los Angeles County, California.
To find the Epson Authorized Reseller nearest you, please visit www.epson.com in the
U.S. or www.epson.ca in Canada.
To find the Epson Customer Care Center nearest you, please visit
www.epson.com/servicecenterlocator in the U.S. or www.epson.ca/servicecenterlocator
in Canada.
To contact the Epson ConnectionSM, please call [phone] or [phone] in the
U.S. and [phone] in Canada, or write to Epson America, Inc., P.O. Box 93012, Long
Beach, CA 90809-3012.

Epson America, Inc. Limited Warranty
One-Year Projector Limited Warranty and 90-Day Lamp Limited Warranty
A. What Is Covered: Epson America, Inc. (“Epson”) warrants to the purchaser of the
Epson product enclosed with this limited warranty statement that the product, if
purchased new and operated in the United States, Canada, or Puerto Rico, will be free
from defects in workmanship and materials for a period of one (1) year from the date
of original purchase. This limited warranty applies only to the projector and not to the
projector lamp, which carries a limited warranty period of ninety (90) days from the
date of original purchase. For warranty service, you may be required to provide proof
of the date of original purchase.
B. What Epson Will Do To Correct Problems: If your product requires service during
the limited warranty period, please call Epson at the number at the end of this
statement and be prepared to provide the model, serial number, and, if required,
date of original purchase. This line will be answered during Epson’s regular support
hours (currently 6:00 am to 8:00 pm Pacific Time, Monday through Friday, and 7:00 am
to 4:00 pm on Saturday – subject to change). If Epson confirms that warranty service
is required, Epson will, at its option, repair or replace the defective unit without
charge for parts or labor. If Epson authorizes an exchange for the defective unit,
Epson will ship a replacement product to you, freight prepaid, as long as you use an
address in the United States, Canada, or Puerto Rico. The replacement product may
be new or refurbished to the Epson standard of quality. (The replacement product
may not include promotional materials, accessories, documentation, manuals,
software, or cables.) You are responsible for securely packaging the defective unit
and returning it to Epson within five (5) working days of receipt of the replacement.
Epson requires a debit or credit card number to secure the cost of the replacement
product in the event that you fail to return the defective one. If Epson authorizes
repair instead of exchange, Epson will direct you to send your product to Epson or its
authorized service center, where the product will be repaired and sent back to you.
You are responsible for packaging the product and for all postage or shipping costs
to and from the Epson authorized service center. When warranty service involves the
exchange of the product or of a part, the item replaced becomes Epson’s property.
The replacement product or part may be new or refurbished to the Epson standard
of quality. If service cannot be provided on the product for any reason and Epson no
longer sells the same model, Epson will replace your product with a model of equal or
superior value. Replacement products or parts assume the remaining warranty period
of the original product. If Epson replaces the lamp as part of the warranty service, the
replacement lamp carries the limited 90-day warranty stated above.
C. What This Warranty Does Not Cover:
1. Any damage caused by misuse, abuse, improper installation, or neglect; disasters
such as fire, flood, or lightning; or improper electrical currents, software, or
interaction with non-Epson products
2. Any damage caused by or any service for third-party software, applications, parts,
components, or peripheral devices added to the product after its shipment from
Epson, such as dealer- or user-added boards, components, or cables
3. Any damage caused by installing the product next to a heat source or directly in
the path of an air vent or an air conditioner
4. Damage due to excessive, continual usage
5. Damage caused by failure to properly maintain the product (see your online User’s
Guide for details)
6. Service when the product is used outside the U.S., Canada, or Puerto Rico
7. Service if the product label, logo, rating label, or serial number has been removed
8. Consumables such as filters or any items that are identified as being replaceable
by the user in the product documentation (see your online User’s Guide for details)
9. Loss of data
10. Installation or removal
11. Any damage from service performed by anyone other than an Epson Authorized
Servicer
12. Damage resulting from operation or storage in areas with smoke, oil, high
humidity, steam, corrosive gases or chemicals, excessive dust, vibration, or shock
13. Cosmetic damage caused by handling or normal wear and tear during use
14. Any product or parts purchased as used, refurbished, or reconditioned
15. Any damage caused by using improper packaging materials or improper
packaging and shipping when returning a product for repair or replacement. You
will be invoiced for such shipping damage to the product.
This warranty is not transferrable. Epson is not responsible for your data or
applications, which cannot be restored and should be backed up by you. Postage,
insurance, and shipping costs incurred in presenting your Epson product for carry-in
warranty service are your responsibility. If a claimed defect cannot be identified or
reproduced in service, you will be held responsible for costs incurred.
D. DISCLAIMER OF WARRANTIES: EPSON’S SOLE AND EXCLUSIVE LIABILITY AND
YOUR EXCLUSIVE REMEDY FOR BREACH OF WARRANTY SHALL BE LIMITED TO
EITHER, AT EPSON’S OPTION, REPAIR OR REPLACEMENT AS SET FORTH ABOVE. THE
WARRANTY AND REMEDY PROVIDED ARE EXCLUSIVE AND IN LIEU OF ALL OTHER
EXPRESSED OR IMPLIED WARRANTIES INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND
NON-INFRINGEMENT. SOME LAWS DO NOT ALLOW THE EXCLUSION OF IMPLIED
WARRANTIES. IF THESE LAWS APPLY, THEN ALL EXPRESS AND IMPLIED WARRANTIES
ARE LIMITED TO THE WARRANTY PERIOD IDENTIFIED ABOVE. UNLESS STATED HEREIN,
ANY STATEMENTS OR REPRESENTATION MADE BY ANY OTHER PERSON OR FIRM
ARE VOID. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG IMPLIED
WARRANTIES LAST, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. EPSON is a registered trademark and EPSON Exceed Your Vision is a registered logomark of Seiko Epson
Corporation.
PrivateLine is a registered trademark and Epson Connection is a service mark of Epson America, Inc.
Mac and OS X are trademarks of Apple Inc., registered in the U.S. and other countries.
Windows is a registered trademark of Microsoft Corporation in the United States and/or other countries.
General Notice: Other product names used herein are for identification purposes only and may be trademarks
of their respective owners. Epson disclaims any and all rights in those marks.
This information is subject to change without notice.
© 2020 Epson America, Inc., 2/20
Printed in XXXXXX CPD-58726
E. IN NO EVENT SHALL EPSON OR ITS AFFILIATES BE LIABLE FOR ANY SPECIAL,
INCIDENTAL, OR CONSEQUENTIAL DAMAGES OR ANY LOST PROFITS, COST OF
SUBSTITUTE EQUIPMENT, DOWNTIME, CLAIMS OF THIRD PARTIES, INCLUDING
CUSTOMERS, OR INJURY TO PROPERTY, RESULTING FROM THE USE OR INABILITY TO
USE THE EPSON PRODUCT, WHETHER RESULTING FROM BREACH OF WARRANTY OR
ANY OTHER LEGAL THEORY. IN NO EVENT SHALL EPSON OR ITS AFFILIATES BE LIABLE
FOR DAMAGES OF ANY KIND IN EXCESS OF THE ORIGINAL RETAIL PURCHASE PRICE
OF THE PRODUCT. SOME STATES DO NOT ALLOW EXCLUSION OR LIMITATION OF
INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT
APPLY TO YOU.
F. Disputes, Arbitration, Governing Laws:
1. Both you and Epson agree that any controversy or claim arising out of or
relating to Epson products or services or this agreement, shall be resolved by
arbitration on an individual, non-class, non-representative basis, rather than in
court. The arbitration shall be governed by the rules of JAMS that are in effect
when the arbitration is filed, excluding any rules that permit arbitration on a
class or representative basis and under the rules set forth in this agreement.
The arbitrator, and not any federal, state, or local court or agency shall have
the exclusive authority to resolve any dispute relating to the interpretation,
applicability, enforceability, or formation, including but not limited to, any
claim that all or any part is void or voidable. JAMS rules are available at
http://www.jamsadr.com or by calling 1-800-352-5267. Disputes shall be resolved
by a single neutral arbitrator, and both parties shall have a reasonable opportunity
to participate in the selection of the arbitrator. If you wish, you may appear at the
arbitration by phone. The arbitrator is bound by the terms of this agreement.
2. Pre-Arbitration Steps and Notice. Before submitting a claim for arbitration, you
agree to try, for sixty (60) days, to resolve any dispute informally by contacting
us at customer[email protected]. Please include your name, address and
contact information, the facts giving rise to the dispute, and the relief requested.
You agree to act in good faith to resolve the dispute, but if you and Epson do not
reach a resolution within the sixty (60) days, you may commence an arbitration.
3. Opt-out. You may elect to opt-out (exclude yourself) from the final, binding,
individual arbitration procedure and waiver of class and representative
proceedings specified in this agreement by sending a written letter to Epson
America, Inc., ATTN: Legal Department, 3840 Kilroy Airport Way, Long Beach,
CA 90806, within thirty (30) days of your purchase of the Epson products and/or
services that specifies (i) your name, (ii) your mailing address, and (iii) your request
to be excluded from the final, binding individual arbitration procedure and waiver
of class and representative proceedings specified in this Section F. In the event that
you opt-out consistent with the procedure set forth above, all other terms shall
continue to apply, including the requirement to provide notice prior to litigation.
4. There is no judge or jury in arbitration and your grounds for appeal are limited,
however, the arbitrator is empowered to grant relief and award you the same
damages as a court could, including declaratory or injunctive relief. Judgment on
the arbitration may be entered in any court having jurisdiction.
5. Notwithstanding the foregoing, you may bring an individual action in a small
claims court of your state or municipality if the action is within that court’s
jurisdiction and is pending only in that court.
6. Notwithstanding the foregoing, we also both agree that you or we may bring
suit in court to enjoin infringement or other misuse of trademark, patent
infringement, copyright, or trade secret.
7. Any action must be brought within one (1) year of the expiration of the warranty.
8. If any provision in this Section F is found to be unenforceable, that provision
shall be severed with the remainder of this agreement remaining in full force
and effect. The foregoing shall not apply to the prohibition against class or
representative actions. This means that if Section 9 (below) is found to be
unenforceable, the entire Section 9 (but only Section 9) shall be null and void.
9. We each agree that any dispute resolution proceedings will be conducted only on
an individual basis and not in a class, consolidated or representative action.
10. This Section F is governed by the Federal Arbitration Act
G. Other Provisions:
1. Other Rights You May Have: This warranty gives you specific legal rights, and
you may also have other rights which vary from jurisdiction to jurisdiction. Some
jurisdictions do not allow limitations on how long an implied warranty lasts, or
allow the exclusion or limitation of incidental or consequential damages, so the
above limitations or exclusions may not apply to you.
2. Warranties in Canada: In Canada, warranties include both warranties and
conditions.
3. Governing Law: Except for any claims subject to arbitration pursuant to Section F,
you and Epson agree that the law of the state where you reside shall govern.
4. Venue: Except for claims subject to arbitration pursuant to Section F, in the event
of a dispute you and Epson both consent to the jurisdiction of your state of
residence or, if none, then of the courts in Los Angeles County, California.
To find the Epson Authorized Reseller nearest you, please visit www.epson.com in the
U.S. or www.epson.ca in Canada.
To find the Epson Customer Care Center nearest you, please visit
www.epson.com/servicecenterlocator in the U.S. or www.epson.ca/servicecenterlocator
in Canada.
To contact the Epson ConnectionSM, please call [phone] or [phone] in the
U.S. and [phone] in Canada, or write to Epson America, Inc., P.O. Box 93012, Long
Beach, CA 90809-3012.