Epson ES-580W User manual

User's Guide
Product Features
Scanner Basics
Specications of Originals and Placing
Originals
Preparing to Scan over a Network
Scanning
Maintenance
Solving Problems
NPD6292-01 EN

Copyright
No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any
means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of
Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained
herein. Neither is any liability assumed for damages resulting from the use of the information herein. e
information contained herein is designed only for use with this Epson product. Epson is not responsible for any
use of this information as applied to other products.
Neither Seiko Epson Corporation nor its aliates shall be liable to the purchaser of this product or third parties for
damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or
abuse of this product or unauthorized modications, repairs, or alterations to this product, or (excluding the U.S.)
failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions.
Seiko Epson Corporation and its aliates shall not be liable for any damages or problems arising from the use of
any options or any consumable products other than those designated as Original Epson Products or Epson
Approved Products by Seiko Epson Corporation.
Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic interference that
occurs from the use of any interface cables other than those designated as Epson Approved Products by Seiko
Epson Corporation.
© 2020 Seiko Epson Corporation
e contents of this manual and the specications of this product are subject to change without notice.

Trademarks
❏EPSON, EPSON EXCEED YOUR VISION, EXCEED YOUR VISION and their logos are registered trademarks
or trademarks of Seiko Epson.
❏Microso
®
and Windows
®
are registered trademarks of Microso Corporation.
❏Apple, macOS, and OS X are registered trademarks of Apple, Inc.
❏Wi-Fi, Wi-Fi Alliance, and Wi-Fi Protected Access (WPA) are registered trademarks of the Wi-Fi Alliance. Wi-
Fi Protected Setup, and WPA2 are trademarks of the Wi-Fi Alliance.
❏e SuperSpeed USB Trident Logo is a registered trademark of USB Implementers Forum, Inc.
❏General Notice: Other product names used herein are for identication purposes only and may be trademarks
of their respective owners. Epson disclaims any and all rights in those marks.

Contents
Copyright
Trademarks
About This Manual
IntroductiontotheManuals...................9
MarksandSymbols.........................9
DescriptionsUsedinthisManual...............9
OperatingSystemReferences..................9
Important Instructions
SafetyInstructions.........................12
RestrictionsonCopying.....................13
Product Features
ree Elements of a Network Scanner that are
UsefulforBusiness.........................15
Paper Protection to Reduce Damage to the
Originals................................16
NoticationofDirtontheSensor..............16
Scanner Basics
PartNamesandFunctions...................18
Inserting and Removing an External USB Device. . .20
InsertinganExternalUSBDevice............20
RemovinganExternalUSBDevice...........20
ControlPanel............................ 21
ButtonsandLight....................... 21
BasicScreenComposition................. 21
InformationonApplications..................25
Application for Scanning from a Computer
(EpsonScanSmart)...................... 25
Application for Scanning Documents from a
SmartDevice(EpsonSmartPanel)...........25
Application for Updating Soware and
Firmware (EPSON Soware Updater).........25
Application for Conguring Scanner
Operations(WebCong)..................26
Application for Setting up the Device on a
Network(EpsonNetCong)................27
Soware for Managing Devices on the
Network(EpsonDeviceAdmin).............28
Application for Creating Driver Packages
(EpsonNetSetupManager).................28
Application for Scanning Business Cards
(Presto!BizCard)........................28
Option Items and Consumables Information. . . . . . 29
CarrierSheetCodes......................29
RollerAssemblyKitCodes.................29
CleaningKitCodes...................... 30
Specications of Originals and
Placing Originals
SpecicationsofOriginals................... 32
General Specications for Originals being
Scanned.............................. 32
Types of Originals that Require Attention. . . . . . 36
Types of Originals that Must Not be Scanned. . . .36
PlacingOriginals..........................37
StandardSizeOriginals................... 37
LongPaper............................ 42
PlasticCards...........................45
LaminatedCards........................48
LargeSizeOriginals......................50
IrregularShapedOriginals.................53
Photographs........................... 55
Envelopes.............................58
MixtureofOriginals......................61
Preparing to Scan over a Network
ConnectingtheScannertotheNetwork......... 66
ConguringaMailServer................... 66
MailServerSettingItems..................67
CheckingaMailServerConnection..........67
SettingaSharedNetworkFolder...............69
CreatingtheSharedFolder.................69
MakingContactsAvailable...................84
Contacts Conguration Comparison..........85
Registering a Destination to Contacts using
WebCong............................85
Registering Destinations as a Group Using
WebCong............................87
BackingUpandImportingContacts..........88
Export and Bulk Registration of Contacts
UsingTool.............................88
Cooperation between the LDAP Server and
Users.................................90
Customizing the Control Panel Display (Presets/
EditHome)..............................93
RegisteringPresets.......................94
4

Editing the Home Screen of the Control
Panel(EditHome).......................96
Scanning
Scanning Using the Scanner's Control Panel. . . . . 101
ScanningOriginalstoaComputer.......... 101
ScanningtoaNetworkFolder..............102
Scanning Originals to an Email. . . . . . . . . . . . . 107
ScanningtotheCloud...................111
ScanningtoaMemoryDevice............. 114
ScanningUsingWSD....................118
ScanningUsingPresetsSettings.............. 120
ScanningfromaComputer..................120
ScanningUsingEpsonScanSmart...........120
Scanning Dierent Sizes or Types of
Originals One by One Continuously
(AutomaticFeedingMode)................125
Scanning from Smart Device (Epson Smart Panel) 127
Menu Options for Settings
BasicSettings............................129
LCDBrightness........................129
Sounds.............................. 129
SleepTimer...........................129
PowerOSettings......................129
Date/TimeSettings......................129
Language.............................129
Keyboard.............................129
OperationTimeOut.....................129
PCConnectionviaUSB..................129
Directpoweron........................130
ScannerSettings..........................130
EditHome..............................131
UserSettings............................132
NetworkSettings.........................132
Wi-FiSetup:...........................132
NetworkStatus.........................133
Advanced............................ 133
WebServiceSettings...................... 133
ContactsManager........................134
SystemAdministration.....................134
ContactsManager...................... 134
AdminSettings........................ 134
PasswordEncryption....................134
CustomerResearch..................... 134
WSDSettings..........................135
RestoreDefaultSettings..................135
FirmwareUpdate:...................... 135
DeviceInformation.......................135
ScannerMaintenance......................136
RollerReplacementAlertSetting..............136
RegularCleaningAlertSettings.............. 136
Maintenance
CleaningOutsidetheScanner................138
CleaningInsidetheScanner.................138
ReplacingtheRollerAssemblyKit.............143
ResettingtheNumberofScans...............147
EnergySaving...........................148
TransportingtheScanner...................148
UpdatingApplicationsandFirmware..........149
Updating the Scanner's Firmware using the
ControlPanel..........................150
Updating Firmware Using Web Cong....... 151
Updating Firmware without Connecting to
theInternet...........................151
Solving Problems
ScannerProblems........................ 153
Checking Error Messages on the Control Panel. 153
eScannerDoesNotTurnOn............ 154
Forgot Your Administrator's Password. . . . . . . .154
Problems when Preparing Network Scanning. . . . 154
HintstoSolvingProblems.................154
Cannot Access Web Cong................154
ProblemsStartingScanning.................155
CannotStartScanningfromComputer.......155
Cannot Start Scanning from Smart Device. . . . .159
Cannot Save Scanned Images to the Shared
Folder...............................162
Cannot Send Scanned Images to the Cloud. . . . 163
Cannot Send Scanned Images to an Email. . . . . 163
PaperFeedingProblems....................164
Multiple Originals Are Fed (Double Feed). . . . . 164
Removing Jammed Originals from the Scanner. 164
e Original Jams in the Scanner Frequently. . . 166
Paper Protection Does not Work Correctly. . . . 166
eOriginalsGetDirty..................166
Scanning Speed Slows Down when Scanning
Continuously..........................166
ScanningTakesaLongTime...............166
ScannedImageProblems...................167
Straight Lines Appear when Scanning from
ADF................................ 167
GlassDirtAlertDoesNotDisappear.........167
Colors Are Uneven in the Scanned Image. . . . . 168
5

Expanding or Contracting the Scanned Image. . 168
Oset Appears in the Background of Images. . . 168
ScannedImageorTextisBlurred........... 169
Moiré Patterns (Web-Like Shadows) Appear. . . 170
e Edge of the Original is Not Scanned
when Automatically Detecting the Size of the
Original..............................170
CharacterisnotRecognizedCorrectly........171
Cannot Solve Problems in the Scanned Image. . 171
UninstallingandInstallingApplications........ 172
UninstallingYourApplications.............172
InstallingYourApplications...............173
Adding or Replacing the Computer or
Devices
Connecting to a Scanner that has been
ConnectedtotheNetwork..................175
Using a Network Scanner from a Second
Computer............................175
Using a Network Scanner from a Smart Device. 176
Connecting a Smart Device and Scanner
Directly(Wi-FiDirect).....................176
AboutWi-FiDirect..................... 176
Connecting to a Smart Device using Wi-Fi
Direct...............................177
Disconnecting Wi-Fi Direct (Simple AP)
Connection...........................177
Changing the Wi-Fi Direct (Simple AP)
SettingsSuchastheSSID.................177
Re-settingtheNetworkConnection........... 178
WhenReplacingtheWirelessRouter.........178
WhenChangingtheComputer.............179
Changing the Connection Method to the
Computer............................180
Making Wi-Fi Settings from the Control Panel. .180
CheckingtheNetworkConnectionStatus.......183
Checking the Network Connection Status
fromtheControlPanel...................183
Checking the Network of the Computer
(Windowsonly)........................184
Administrator Information
Connect the Scanner to the Network Manually. . . 187
BeforeMakingNetworkConnection.........187
Connecting to the Network from the Control
Panel................................189
Introduction of Product Security Features. . . . . . . 190
AdministratorSettings.....................191
ConguringtheAdministratorPassword......191
ControllingthePanelOperation............192
Logging on to the Scanner as an Administrator. 195
DisablingtheExternalInterface.............. 196
MonitoringaRemoteScanner................197
Checking Information for a Remote Scanner. . . 197
Receiving Email Notications When Events
Occur...............................197
BackingUptheSettings....................198
Exportthesettings......................199
Importthesettings......................199
AdvancedSecuritySettings..................200
Security Settings and Prevention of Danger. . . . 200
ControllingUsingProtocols...............201
UsingaDigitalCerticate.................204
SSL/TLS Communication with the Scanner. . . . 209
Encrypted Communication Using IPsec/IP
Filtering..............................211
Connecting the Scanner to an IEEE802.1X
Network............................. 221
SolvingProblemsforAdvancedSecurity......223
Technical Specications
GeneralScannerSpecications...............230
NetworkSpecications.....................231
Wi-FiSpecications.....................231
NetworkFunctionsandIPv4/IPv6.......... 232
SecurityProtocol.......................232
MemoryDeviceSpecications............... 233
UsingPortfortheScanner..................233
DimensionsandWeightSpecications......... 235
Electrical Specications.................... 235
ScannerElectricalSpecications............235
AC Adapter Electrical Specications.........235
EnvironmentalSpecications................236
SystemRequirements......................236
Standards and Approvals
Standards and Approvals for European Models. . . 238
Standards and Approvals for U.S. Models. . . . . . . .238
Where to Get Help
TechnicalSupportWebSite..................241
ContactingEpsonSupport..................241
BeforeContactingEpson................. 241
HelpforUsersinEurope..................241
HelpforUsersinTaiwan..................241
HelpforUsersinSingapore............... 242
6

HelpforUsersinailand................242
HelpforUsersinVietnam................ 243
HelpforUsersinIndonesia................243
HelpforUsersinHongKong..............245
HelpforUsersinMalaysia................ 245
HelpforUsersinIndia...................246
HelpforUsersinthePhilippines............246
7

About This Manual
IntroductiontotheManuals...........................................9
MarksandSymbols..................................................9
DescriptionsUsedinthisManual....................................... 9
OperatingSystemReferences...........................................9

Introduction to the Manuals
e latest versions of the following manuals are available from the Epson support website.
http://www.epson.eu/support (Europe)
http://support.epson.net/ (outside Europe)
❏Start Here (paper manual)
Provides you with information on setting up the product and installing the application.
❏User's Guide (digital manual)
Provides instructions on using the product, maintenance, and solving problems.
As well as the manuals above, see the help included in the various Epson applications.
Marks and Symbols
!
Caution:
Instructions that must be followed carefully to avoid bodily injury.
c
Important:
Instructions that must be observed to avoid damage to your equipment.
Note:
Provides complementary and reference information.
Related Information
&Links to related sections.
Descriptions Used in this Manual
❏Screenshots for the applications are from Windows 10 or macOS High Sierra. e content displayed on the
screens varies depending on the model and situation.
❏Illustrations used in this manual are for reference only. Although they may dier slightly from the actual
product, the operating methods are the same.
Operating System References
Windows
In this manual, terms such as "Windows 10", "Windows 8.1", "Windows 8", and "Windows 7" refer to the following
operating systems. Additionally, "Windows" is used to refer to all versions.
❏Microso
®
Windows
®
10 operating system
About This Manual > Operating System References
9

❏Microso
®
Windows
®
8.1 operating system
❏Microso
®
Windows
®
8 operating system
❏Microso
®
Windows
®
7 operating system
Mac OS
In this manual, "Mac OS" is used to refer to macOS Catalina, macOS Mojave, macOS High Sierra, macOS Sierra,
OS X El Capitan, and OS X Yosemite.
About This Manual > Operating System References
10

Important Instructions
SafetyInstructions................................................. 12
RestrictionsonCopying............................................. 13

Safety Instructions
Read and follow these instructions to ensure safe use of this product and options. Make sure you keep this manual
for future reference. Also, be sure to follow all warnings and instructions marked on the product and options.
❏Some of the symbols used on your product and options are to ensure safety and proper use of the product. Visit
the following Web site to learn the meaning of the symbols.
http://support.epson.net/symbols
❏Place the product and options on a at, stable surface that extends beyond the base of the product and options
in all directions. If you place the product and options by the wall, leave more than 10 cm between the back of
the product and options and the wall.
❏Place the product and options close enough to the computer for the interface cable to reach it easily. Do not
place or store the product and options or the AC adapter outdoors, near excessive dirt or dust, water, heat
sources, or in locations subject to shocks, vibrations, high temperature or humidity, direct sunlight, strong light
sources, or rapid changes in temperature or humidity.
❏Do not use with wet hands.
❏Place the product and options near an electrical outlet where the adapter can be easily unplugged.
❏e AC adapter cord should be placed to avoid abrasions, cuts, fraying, crimping, and kinking. Do not place
objects on top of the cord and do not allow the AC adapter or the cord to be stepped on or run over. Be
particularly careful to keep the cord straight at the end.
❏Use only the power cord supplied with the product and do not use the cord with any other equipment. Use of
other cords with this product or the use of the supplied power cord with other equipment may result in re or
electric shock.
❏Use only the AC adapter that comes with your product. Using any other adapter could cause re, electrical
shock, or injury.
❏e AC adapter is designed for use with the product with which it was included. Do not attempt to use it with
other electronic devices unless specied.
❏Use only the type of power source indicated on the AC adapter’s label, and always supply power directly from a
standard domestic electrical outlet with the AC adapter that meets the relevant local safety standards.
❏When connecting this product and options to a computer or other device with a cable, ensure the correct
orientation of the connectors. Each connector has only one correct orientation. Inserting a connector in the
wrong orientation may damage both devices connected by the cable.
❏Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and o.
❏If you use an extension cord with the product, make sure the total ampere rating of the devices plugged into the
extension cord does not exceed the cord’s ampere rating. Also, make sure the total ampere rating of all devices
plugged into the wall outlet does not exceed the wall outlet’s ampere rating.
❏Never disassemble, modify, or attempt to repair the AC adapter, product, or product options by yourself except
as specically explained in the product’s guides.
❏Do not insert objects into any opening as they may touch dangerous voltage points or short out parts. Beware of
electrical shock hazards.
❏If damage occurs to the plug, replace the cord set or consult a qualied electrician. If there are fuses in the plug,
make sure you replace them with fuses of the correct size and rating.
❏Unplug the product, options, and the AC adapter, and refer servicing to qualied service personnel under the
following conditions: e AC adapter or plug is damaged; liquid has entered the product, options, or the AC
adapter; the product or the AC adapter has been dropped or the case has been damaged; the product, options,
or the AC adapter does not operate normally or exhibits a distinct change in performance. (Do not adjust
controls that are not covered by the operating instructions.)
Important Instructions > Safety Instructions
12

❏Unplug the product and the AC adapter before cleaning. Clean with a damp cloth only. Do not use liquid or
aerosol cleaners except as specically explained in the product’s guides.
❏If you are not going to use the product for a long period, be sure to unplug the AC adapter from the electrical
outlet.
❏Aer replacing consumable parts, dispose of them correctly following the rules of your local authority. Do not
disassemble them.
❏Keep this product at least 22 cm away from cardiac pacemakers. Radio waves from this product may adversely
aect the operation of cardiac pacemakers.
❏Do not use this product inside medical facilities or near medical equipment. Radio waves from this product
may adversely aect the operation of electrical medical equipment.
❏Do not use this product near automatically controlled devices such as automatic doors or re alarms. Radio
waves from this product may adversely aect these devices, and could lead to accidents due to malfunction.
❏If the LCD screen is damaged, contact your dealer. If the liquid crystal solution gets on your hands, wash them
thoroughly with soap and water. If the liquid crystal solution gets into your eyes, ush them immediately with
water. If discomfort or vision problems remain aer a thorough ushing, see a doctor immediately.
Restrictions on Copying
Observe the following restrictions to ensure the responsible and legal use of your product.
Copying of the following items is prohibited by law:
❏Bank bills, coins, government-issued marketable securities, government bond securities, and municipal
securities
❏Unused postage stamps, pre-stamped postcards, and other ocial postal items bearing valid postage
❏Government-issued revenue stamps, and securities issued according to legal procedure
Exercise caution when copying the following items:
❏Private marketable securities (stock certicates, negotiable notes, checks, etc.), monthly passes, concession
tickets, etc.
❏Passports, driver’s licenses, warrants of tness, road passes, food stamps, tickets, etc.
Note:
Copying these items may also be prohibited by law.
Responsible use of copyrighted materials:
Products can be misused by improperly copying copyrighted materials. Unless acting on the advice of a
knowledgeable attorney, be responsible and respectful by obtaining the permission of the copyright holder before
copying published material.
Important Instructions > Restrictions on Copying
13

Product Features
ree ElementsofaNetworkScannerthatareUsefulforBusiness...............15
PaperProtectiontoReduceDamagetotheOriginals........................ 16
Notication ofDirtontheSensor...................................... 16

Three Elements of a Network Scanner that are Useful
for Business
is scanner is a network scanner which has three elements, “Computerless”, “Share”, and “Secure”.
“Computerless”
❏You can send the scanned image to a selected destination (such as network folder, email, cloud service, or
external USB device) by operating the scanner's touch screen.
❏You can also use the smart device application Epson Smart Panel to set the scanner settings, and scan and save
the images to the device.
Note:
“Scanning Using the Scanner's Control Panel” on page 101
“Share”
❏is scanner comes with an easy-to-use, large size 4.3 inch touch screen.
❏You can customize the screen display to suit your scanning needs. By changing the icon and colors on the screen
display, you can easily nd your preferred scanning setting. is feature is useful when sharing the scanner with
more than one person.
Note:
“Customizing the Control Panel Display (Presets/Edit Home)” on page 93
“Secure”
You can prevent accidental operations by registering frequently used settings as presets, and hiding any
unnecessary features.
Note:
“Registering Presets” on page 94
Product Features > Three Elements of a Network Scanner that are Useful for Business
15

Paper Protection to Reduce Damage to the Originals
is scanner comes with a paper protection feature. is feature reduces damage to originals by stopping scanning
when it detects a feeding error, such as when scanning stapled documents by mistake.
Notication of Dirt on the Sensor
is scanner can detect dirt on the scanning sensor, and noties you that you need to clean the sensor before dirt
can cause lines in the scanned images.
You can easily keep the sensor clean, and avoid a decline in image quality.
Product Features > Notication of Dirt on the Sensor
16

Scanner Basics
PartNamesandFunctions............................................18
InsertingandRemovinganExternalUSBDevice...........................20
ControlPanel.....................................................21
InformationonApplications..........................................25
OptionItemsandConsumablesInformation..............................29

Part Names and Functions
Front
AControl panel Indicates the scanner’s status and allows you to make scanning
settings.
BEdge guides Feeds originals straight into the scanner. Slide to the edges of the
originals.
CInput tray Loads originals. Pull out the tray extension if originals are too big
for the input tray. This prevents paper from curling and causing
paper jams.
When removing the input tray, slide the hooks that are on both
ends at the back, and then pull out the input tray.
DInput tray extension
EADF (Automatic Document Feeder) Feeds loaded originals automatically.
FOutput tray Holds originals ejected from the scanner. Pull out the output tray
extension to the length of the originals.
GOutput tray extension
HStopper Prevents ejected originals from falling o the extension tray. Adjust
it to the length of the originals.
Scanner Basics > Part Names and Functions
18

Rear
ASecurity slot Inserts a security lock for theft prevention.
BUSB port Connects a USB cable.
CExternal interface USB port Connects external USB devices.
DDC inlet Connects the AC adapter.
Inside
AScanner cover Pull the lever and open the scanner cover when cleaning inside the
scanner and removing jammed paper.
BPickup roller Feeds originals. This needs to be replaced when the number of
scans exceeds the service number of papers.
CSeparation roller Feeds originals separately one by one. This needs to be replaced
when the number of scans exceeds the service number of papers.
Related Information
&“Cleaning Inside the Scanner” on page 138
&“Replacing the Roller Assembly Kit” on page 143
Scanner Basics > Part Names and Functions
19

Inserting and Removing an External USB Device
Inserting an External USB Device
Insert an external USB device into the external interface USB port.
Removing an External USB Device
Remove the external USB device.
c
Important:
If you remove the external USB device while transferring data to the scanner, the data on the external USB device
may be lost.
Also, backup the data in external storage device to another media as necessary.
e data may be lost or corrupted in the following situations:
❏When aected by static electricity or electrical noise
❏When used incorrectly
❏When broken or repaired
❏When damaged by natural disaster
Scanner Basics > Inserting and Removing an External USB Device > Removing an External USB Device
20