Epson Perfection V39II User manual

User's Guide
Product Features
Scanner Basics
Placing Originals
Scanning
Maintenance
Solving Problems
NPD7061-01 EN

Contents
About This Manual
IntroductiontotheManuals...................4
MarksandSymbols.........................4
DescriptionsUsedinthisManual...............4
OperatingSystemReferences..................5
Copyright................................5
Trademarks...............................5
Important Instructions
SafetyInstructions..........................7
RestrictionsonCopying......................7
Product Features
SmartScanningUsingFourButtons.............9
Easy and Convenient Scanning Using Epson
ScanSmart................................9
ScanninginaStandingPosition...............10
Scanner Basics
PartNamesandFunctions...................11
ButtonsandLights.........................13
Placing the Scanner in a Standing Position. . . . . . . 14
Information on Applications
Application for Scanning Photos and
Documents(EpsonScanSmart)............... 16
Application for Updating Soware and
Firmware (EPSON Soware Updater). . . . . . . . . . . 16
Checking and Installing Your Applications. . . . . . . 17
Checking Your Applications for Windows. . . . . . 17
CheckingYourApplicationsforMacOS.......17
InstallingYourApplications................18
UninstallingYourApplications................18
Uninstalling Your Applications for Windows. . . . 18
Uninstalling Your Applications for Mac OS. . . . . 19
UpdatingApplicationsandFirmware...........19
Placing Originals
PlacingPhotosorDocuments.................21
PlacingLargeorickDocuments.............24
Placing Originals with the Scanner in a Standing
Position.................................25
Scanning
ScanningUsingaScannerButton..............28
ScanningUsingEpsonScanSmart..............29
ScanningandSavingDocuments............29
ScanningandSavingPhotos................31
SelectingtheScanningMode...............34
AdvancedScanning........................35
ScanningtoaPDFFile....................35
Attaching Scanned Images to an Email. . . . . . . . 36
UsingtheScannerasaCopier...............36
Image Adjustment Features for Document
Mode................................ 36
Image Adjustment Features for Photo Mode. . . . 41
StitchingPhotos.........................46
Maintenance
CleaningtheScanner.......................48
TransportingtheScanner....................49
Solving Problems
ScannerProblems......................... 51
eStatusLightIsFlashing................ 51
eScannerDoesNotTurnOn.............51
ScanningProblems........................ 52
CannotStartEpsonScanSmart..............52
Pressing a Scanner Button Does Not Start the
Application............................52
ScanningTakesaLongTime................52
ScannedImageProblems....................52
Uneven Colors, Dirt, Spots, and so on Appear
inYourScannedImage....................52
eImageQualityisRough................53
An Image on the Back of Your Original
AppearsinYourScannedImage.............53
ScannedTextorImagesareBlurred.......... 53
Moiré Patterns (Web-Like Shadows) Appear. . . . 54
CannotScantheCorrectArea.............. 54
Cannot Scan Multiple Photos at the Same Time. . 55
ImagesareNotRotatedCorrectly............55
A Line or Line of Dots Always Appears in
YourScannedImages.....................55
Straight Lines in Your Image Come Out
Crooked.............................. 55
Colors Are Patchy or Distorted at the Edges
ofYourImage.......................... 55
CharacterisnotRecognizedCorrectly........ 56
2

Binding Margins of a Booklet are Distorted
orBlurred.............................56
Cannot Solve Problems in the Scanned Image. . . 56
Technical Specications
GeneralScannerSpecications................58
DimensionalSpecications...................58
Electrical Specications.....................58
EnvironmentalSpecications.................59
Interface Specications......................59
SystemRequirements.......................59
Standards and Approvals
Standards and Approvals for European Model. . . . . 60
Standards and Approvals for Australian Model. . . . 60
StandardsandApprovalsforU.S.Model.........60
Where to Get Help
TechnicalSupportWebSite.................. 61
ContactingEpsonSupport...................61
BeforeContactingEpson..................61
HelpforUsersinEurope.................. 61
HelpforUsersinTaiwan.................. 62
HelpforUsersinAustralia.................62
HelpforUsersinSingapore................ 63
HelpforUsersinailand.................63
HelpforUsersinVietnam................. 63
HelpforUsersinIndonesia................ 64
HelpforUsersinHongKong...............64
HelpforUsersinMalaysia.................64
HelpforUsersinIndia....................65
HelpforUsersinthePhilippines.............65
3

About This Manual
Introduction to the Manuals
e latest versions of the following manuals are available from the Epson support website.
http://www.epson.eu/support (Europe)
http://support.epson.net/ (outside Europe)
❏Start Here (paper manual)
Provides you with information on setting up the product and installing the application.
❏User's Guide (digital manual)
Provides instructions on using the product, maintenance, and solving problems.
As well as the manuals above, see the help included in the various Epson applications.
Marks and Symbols
!
Caution:
Instructions that must be followed carefully to avoid bodily injury.
c
Important:
Instructions that must be observed to avoid damage to your equipment.
Note:
Provides complementary and reference information.
Related Information
&Links to related sections.
Descriptions Used in this Manual
❏Screenshots for the applications are from Windows 10 or macOS Monterey. e content displayed on the
screens varies depending on the model and situation.
❏Illustrations used in this manual are for reference only. Although they may dier slightly from the actual
product, the operating methods are the same.
About This Manual > Descriptions Used in this Manual
4

Operating System References
Windows
In this manual, terms such as "Windows 11", "Windows 10", "Windows 8.1", "Windows 8", and "Windows 7" refer
to the following operating systems. Additionally, "Windows" is used to refer to all versions.
❏Microso
®
Windows
®
11 operating system
❏Microso
®
Windows
®
10 operating system
❏Microso
®
Windows
®
8.1 operating system
❏Microso
®
Windows
®
8 operating system
❏Microso
®
Windows
®
7 operating system
Mac OS
In this manual, "Mac OS" is used to refer to macOS Monterey, macOS Big Sur, macOS Catalina, macOS Mojave,
macOS High Sierra, macOS Sierra, and OS X El Capitan.
Copyright
No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any
means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of
Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained
herein. Neither is any liability assumed for damages resulting from the use of the information herein. e
information contained herein is designed only for use with this Epson product. Epson is not responsible for any
use of this information as applied to other products.
Neither Seiko Epson Corporation nor its aliates shall be liable to the purchaser of this product or third parties for
damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or
abuse of this product or unauthorized modications, repairs, or alterations to this product, or (excluding the U.S.)
failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions.
Seiko Epson Corporation and its aliates shall not be liable for any damages or problems arising from the use of
any options or any consumable products other than those designated as Original Epson Products or Epson
Approved Products by Seiko Epson Corporation.
Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic interference that
occurs from the use of any interface cables other than those designated as Epson Approved Products by Seiko
Epson Corporation.
© 2023 Seiko Epson Corporation
e contents of this manual and the specications of this product are subject to change without notice.
Trademarks
❏EPSON, EPSON EXCEED YOUR VISION, EXCEED YOUR VISION and their logos are registered trademarks
or trademarks of Seiko Epson.
❏Microso
®
and Windows
®
are registered trademarks of Microso Corporation.
❏Apple, Mac, macOS, and OS X are trademarks of Apple Inc., registered in the U.S. and other countries.
About This Manual > Trademarks
5

❏General Notice: Other product names used herein are for identication purposes only and may be trademarks
of their respective owners. Epson disclaims any and all rights in those marks.
About This Manual > Trademarks
6

Important Instructions
Safety Instructions
Read all these instructions, and follow all warnings and instructions marked on the product.
❏Place the product on a at, stable surface that extends beyond the base of the product in all directions. If you
place the product by the wall, leave more than 10 cm between the back of the product and the wall.
❏Place the product close enough to the computer for the interface cable to reach it easily. Do not place or store
the product outdoors, near excessive dirt or dust, water, heat sources, or in locations subject to shocks,
vibrations, high temperature or humidity, direct sunlight, strong light sources, or rapid changes in temperature
or humidity.
❏Do not use with wet hands.
❏e USB cable should be placed to avoid abrasions, cuts, fraying, crimping, and kinking. Do not place objects
on top of the cord and do not allow the cord to be stepped on or run over. Be particularly careful to keep the
cord straight at the end.
❏When connecting this product to a computer or other device with a cable, ensure the correct orientation of the
connectors. Each connector has only one correct orientation. Inserting a connector in the wrong orientation
may damage both devices connected by the cable.
❏Never disassemble, modify, or attempt to repair the product, or product option by yourself except as specically
explained in the product’s guides.
❏Do not insert objects into any opening as they may touch dangerous voltage points or short out parts. Beware of
electrical shock hazards.
❏Unplug the product and the USB cable, and refer servicing to qualied service personnel under the following
conditions: liquid has entered the product; the product has been dropped or the case has been damaged; the
product does not operate normally or exhibits a distinct change in performance. (Do not adjust controls that are
not covered by the operating instructions.)
Restrictions on Copying
Observe the following restrictions to ensure the responsible and legal use of your product.
Copying of the following items is prohibited by law:
❏Bank bills, coins, government-issued marketable securities, government bond securities, and municipal
securities
❏Unused postage stamps, pre-stamped postcards, and other ocial postal items bearing valid postage
❏Government-issued revenue stamps, and securities issued according to legal procedure
Exercise caution when copying the following items:
❏Private marketable securities (stock certicates, negotiable notes, checks, etc.), monthly passes, concession
tickets, etc.
❏Passports, driver’s licenses, warrants of tness, road passes, food stamps, tickets, etc.
Note:
Copying these items may also be prohibited by law.
Important Instructions > Restrictions on Copying
7

Responsible use of copyrighted materials:
Products can be misused by improperly copying copyrighted materials. Unless acting on the advice of a
knowledgeable attorney, be responsible and respectful by obtaining the permission of the copyright holder before
copying published material.
Important Instructions > Restrictions on Copying
8

Product Features
Smart Scanning Using Four Buttons
By using the buttons on the scanner, you can scan to suit your needs in a few simple steps.
(PDF button) Saves the scanned image in PDF format.
(E-mail button) Starts the email client on your computer, and then automatically attaches
scanned images to an email.
(Copy button) Prints (copies) scanned originals on a printer connected to the computer.
(Start button) Scans by editing scanned images and specifying how they should be saved.
Related Information
&“Scanning Using a Scanner Button” on page 28
Easy and Convenient Scanning Using Epson
ScanSmart
Three modes for easy scanning with the appropriate settings for your originals
❏Auto Mode: Scans by automatically detecting the type of original.
❏Document Mode: Scans by using adjustment features suitable for the document.
❏Photo Mode: Scans by using the image quality adjustment features suitable for photos.
Automatic cropping according to the originals
You can scan and save the originals by automatically cropping according to the size of the originals without having
to set the size. Automatic cropping supports not only standard size originals but also irregular shaped documents
such as receipts or slips, and photos of various sizes.
Product Features > Easy and Convenient Scanning Using Epson ScanSmart
9

When scanning photos, you can save multiple photos at once by cropping each one individually without having to
scan them one by one.
Note:
❏Select Auto Mode or the mode that best suits the original.
When scanning documents: Use Auto Mode or Document Mode.
When scanning photos: Use Auto Mode or Photo Mode.
❏When using Document Mode, set Custom Settings > Document Size to Auto Detect.
Related Information
&“Application for Scanning Photos and Documents (Epson ScanSmart)” on page 16
&“Scanning Using Epson ScanSmart” on page 29
&“Selecting the Scanning Mode” on page 34
Scanning in a Standing Position
Extend the scanner stand on the base of the scanner to switch it to a standing position. is allows you to scan in a
standing position, which frees up space on your desk.
Related Information
&“Placing the Scanner in a Standing Position” on page 14
Product Features > Scanning in a Standing Position
10

Scanner Basics
Part Names and Functions
ADocument cover Blocks external light while pressing down the document onto the
scanner glass. Remove when scanning a thick document or a large
document.
ADocument mat Secures documents while scanning.
BScanner glass Place documents here.
CCarriage Sensor that scans documents.
Scanner Basics > Part Names and Functions
11

AUSB port Connects a USB cable.
AScanner stand Used when scanning in a standing position.
Scanner Basics > Part Names and Functions
12

Buttons and Lights
Buttons
APDF button Saves the scanned image in PDF format.
BE-mail button Starts the email client on your computer, and then automatically
attaches scanned images to an email.
CCopy button Prints (copies) scanned originals on a printer connected to the
computer.
DStart button Scans by editing scanned images and specifying how they should
be saved.
Lights
Scanner Basics > Buttons and Lights
13

Lights Indicator Status Scanner Status
AStatus light On Ready to scan images
Flashing Initializing or scanning
Flashing rapidly Error
O The scanner is o
Note:
If the light does not turn on when you connect the USB cable, check that Epson ScanSmart and scanner driver (Epson Scan
2) are installed correctly on your computer. e scanner will not turn on unless the applications are installed.
Related Information
&“Scanning Using a Scanner Button” on page 28
&“Checking and Installing Your Applications” on page 17
&“e Status Light Is Flashing” on page 51
Placing the Scanner in a Standing Position
You can operate your scanner in a stand position.
1. Stand the scanner upright.
Scanner Basics > Placing the Scanner in a Standing Position
14

2. Extend the scanner stand from the rear of the scanner until it clicks.
3. Tilt the scanner down until the scanner stand touches the at surface.
Related Information
&“Placing Originals with the Scanner in a Standing Position” on page 25
Scanner Basics > Placing the Scanner in a Standing Position
15

Information on Applications
is section introduces the application products available for your scanner. e latest application can be installed
at the Epson Web site.
Application for Scanning Photos and Documents
(Epson ScanSmart)
Epson ScanSmart is a scanning application that allows you to easily scan originals and save the data in a few simple
steps.
Starting on Windows
❏Windows 11
Click the start button, and then select All apps > Epson Soware > Epson ScanSmart.
❏Windows 10
Click the start button, and then select Epson Soware > Epson ScanSmart.
❏Windows 8.1/Windows 8
Enter the application name in the search charm, and then select the displayed icon.
❏Windows 7
Click the start button, and then select All Programs > Epson Soware > Epson ScanSmart.
Starting on Mac OS
Select Go > Applications > Epson Soware > Epson ScanSmart.
Related Information
&“Scanning Using Epson ScanSmart” on page 29
Application for Updating Software and Firmware
(EPSON Software Updater)
EPSON Soware Updater is an application that installs new soware, and updates rmware and manuals over the
Internet. If you want to check for update information regularly, you can set the interval for checking for updates in
EPSON Soware Updater's auto update settings.
Starting on Windows
❏Windows 11
Click the start button, and then select All apps > Epson Soware > EPSON Soware Updater.
❏Windows 10
Click the start button, and then select Epson Soware > EPSON Soware Updater.
Information on Applications > Application for Updating Software and Firmware (EPSON Software Updater)
16

❏Windows 8.1/Windows 8
Enter the application name in the search charm, and then select the displayed icon.
❏Windows 7
Click the start button, and then select All Programs > Epson Soware > EPSON Soware Updater.
Starting on Mac OS
Select Go > Applications > Epson Soware > EPSON Soware Updater.
Checking and Installing Your Applications
To use the functions described in this User's Guide, you need to install the following applications.
❏Epson ScanSmart
❏Scanner driver (Epson Scan 2)
❏EPSON Soware Updater
Note:
When you set up the scanner using the installer, the scanner driver (Epson Scan 2) is automatically installed.
Related Information
&“Checking Your Applications for Windows” on page 17
&“Checking Your Applications for Mac OS” on page 17
&“Installing Your Applications” on page 18
Checking Your Applications for Windows
1. Open the Control Panel:
❏Windows 11
Click the start button, and then select All apps > Windows Tools > Control Panel.
❏Windows 10
Click the start button, and then select Windows System > Control Panel.
❏Windows 8.1/Windows 8
Select Desktop > Settings > Control Panel.
❏Windows 7
Click the start button, and then select Control Panel.
2. Select Uninstall a program in Programs.
3. Check the list of currently installed applications.
Checking Your Applications for Mac OS
1. Select Go > Applications > Epson Soware.
Information on Applications > Checking and Installing Your Applications > Checking Your Applications for …
17

2. Check the list of currently installed applications.
Installing Your Applications
Follow the steps below to install the necessary applications.
Note:
❏Log on to your computer as an administrator. Enter the administrator password if the computer prompts you.
❏When reinstalling applications, you need to uninstall them rst.
1. Quit all running applications.
2. When installing scanner driver (Epson Scan 2), disconnect the scanner and the computer temporarily.
Note:
Do not connect the scanner and the computer until you are instructed to do so.
3. Install the application by following the instructions on the Website below.
https://epson.sn
Uninstalling Your Applications
You may need to uninstall and then reinstall your applications to solve certain problems or if you upgrade your
operating system. Log on to your computer as an administrator. Enter the administrator password if the computer
prompts you.
Related Information
&“Uninstalling Your Applications for Windows” on page 18
&“Uninstalling Your Applications for Mac OS” on page 19
Uninstalling Your Applications for Windows
1. Quit all running applications.
2. Disconnect the scanner from your computer.
3. Open the Control Panel:
❏Windows 11
Click the start button, and then select All apps > Windows Tools > Control Panel.
❏Windows 10
Click the start button, and then select Windows System > Control Panel.
❏Windows 8.1/Windows 8
Select Desktop > Settings > Control Panel.
❏Windows 7
Click the start button, and then select Control Panel.
Information on Applications > Uninstalling Your Applications > Uninstalling Your Applications for Windows
18

4. Select Uninstall a program in Programs.
5. Select the application you want to uninstall.
6. Click Uninstall/Change or Uninstall.
Note:
If the User Account Control window is displayed, click Continue.
7. Follow the on-screen instructions.
Note:
A message may be displayed prompting you to restart your computer. If it is displayed, make sure I want to restart my
computer now is selected, and then click Finish.
Uninstalling Your Applications for Mac OS
Note:
Make sure you installed EPSON Soware Updater.
1. Download the Uninstaller using EPSON Soware Updater.
Once you have downloaded the Uninstaller, you do not need to download it again each time you uninstall the
application.
2. Disconnect the scanner from your computer.
3. To uninstall the scanner driver, select System Preferences from the Apple menu > Printers & Scanners (or
Print & Scan, Print & Fax), and then remove the scanner from the enabled scanner list.
4. Quit all running applications.
5. Select Go > Applications > Epson Soware > Uninstaller.
6. Select the application you want to uninstall, and then click Uninstall.
c
Important:
e Uninstaller removes all drivers for Epson scanners on the computer. If you use multiple Epson scanners and
you only want to delete some of the drivers, delete all of them rst, and then install the necessary scanner
drivers again.
Note:
If you cannot nd the application you want to uninstall in the application list, you cannot uninstall using the
Uninstaller. In this situation, select Go > Applications > Epson Soware, select the application you want to uninstall,
and then drag it to the trash icon.
Updating Applications and Firmware
You may be able to clear certain problems and improve or add functions by updating the applications and the
rmware. Make sure you use the latest version of the applications and rmware.
Information on Applications > Updating Applications and Firmware
19

c
Important:
❏Do not turn o the computer or the scanner while updating.
1. Make sure that the scanner and the computer are connected, and the computer is connected to the internet.
2. Start EPSON Soware Updater, and update the applications or the rmware.
❏Windows 11
Click the start button, and then select All apps > Epson Soware > EPSON Soware Updater.
❏Windows 10
Click the start button, and then select Epson Soware > EPSON Soware Updater.
❏Windows 8.1/Windows 8
Enter the application name in the search charm, and then select the displayed icon.
❏Windows 7
Click the start button, and then select All Programs or Programs > Epson Soware > EPSON Soware
Updater.
❏Mac OS
Select Finder > Go > Applications > Epson Soware > EPSON Soware Updater.
Note:
If you cannot nd the application you want to update in the list, you cannot update using the EPSON Soware Updater.
Check for the latest versions of the applications on your local Epson website.
http://www.epson.com
Information on Applications > Updating Applications and Firmware
20