Ergomotion INTELLIBED SLEEP GENIUS 3030 Series User manual

INTELLIBED SLEEP GENIUS SMART BASE
OWNER’S MANUAL
SERIES 3030

SERIES 3030
OWNER'S MANUAL
1-2
3
4
5
6-7
8-9
10
11
12-13
14
15
16
17
Safety Precautions and Usage Statements
Parts List
Base Overview
Quick Reference Guide
Installation Guide
Remote Control
Headboard Bracket Installation Guide
Battery Backup Strap .
Setting Up Two Bases
Bluetooth Setup
Pair Remote .
Sound Bar Setup
Troubleshooting
CONTENTS

1
safety precautions and usage statements
Attention: Important Safety Disclaimers
Read all instructions before using your adjustable base. Save these instructions.
To reduce the risk of shock, burns, fire or injury:
Always unplug the base from the electrical outlet before servicing
any part of the base. To reduce risk of electric shock, unplug the base
before cleaning. To safely disconnect, ensure the base is in a flat
position with all motors o, and unplug from power source.
Keep the power cord away from heated surfaces. Never operate
the base when the air openings are blocked. Keep air openings free
of lint, hair and the like. Do not drop or insert any object into any
opening.
Discontinue use of the bed base and contact a qualified service
center if: it has a damaged cord or plug, if it is not working properly,
or it has been dropped into water.
Only use this bed base for its intended use as described in
this manual. Do not use accessories/attachments that are not
recommended by the manufacturer.
Close supervision is required when the bed base is used by or near
children, convalescents or disabled persons.
Outlet Safety:
For optimal safety and operation, plug bed base into a surge
protector (not included).
The bed base should only be plugged directly into a wall outlet or
surge protector (strongly recommended). Improper connection of
the equipment can result in the risk of electrical shock, electrical
fire or faulty operation of this bed base. If the plug does not fit your
outlet, contact a qualified electrician to install a suitable outlet.
Unauthorized modification or failure to use a wall outlet or surge
protector could void the electrical portion of your warranty.
Warranty Warning:
Do not open or tamper with control box, motors, or remote (with
the exception of battery compartments). The warranty will be void if
the internal workings of these components are tampered with. For
complete warranty information visit www.ergomotion.com or refer to
the warranty card included with the base.
In-Home Use and Hospital Disclaimer:
Ergomotion adjustable bed bases are designed solely for in-home
use. This base was not designed as a hospital bed and is not
designed to meet hospital standards. Do not use this base with
TENT TYPE oxygen therapy equipment or near explosive gases.
Pacemaker Notice:
It is possible that some pacemakers may falsely interpret the
optional massage feature vibrations as movement/exercise. This
is a common occurrence with any product that creates a vibrating
movement and may not aect the pacemaker. Please consult your
physician before using the massage feature.
Pets and Small Children:
Immediately dispose of all packing materials as it may pose a
smothering risk to small children and pets. To avoid injury, it is not
advised to allow children and small pets to play on or under the bed.
Children should not operate the bed base without adult supervision.
Safety Features:
SAFETY PRECAUTIONS AND USAGE STATEMENTS

2
safety precautions and usage statements
FCC Compliance:
This device complies with part 15 of the FCC Rules. Operation is
subject to the following two conditions: (1) This device may not
cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause
undesired operation.
To comply with the FCC RF exposure requirements, no change to
the antenna or the device is permitted. Any change to the antenna
or the device could result in the device exceeding the RF exposure
requirement and void user’s right to operate the device.
Radio Frequency: 2.4 GHz
Casters (optional leg accessory) are equipped with locking wheels to
prevent unwanted movement. Even when locked and unable to roll, it
is possible for the casters to slide. Free release head and foot motors
are designed to lower the mattress by retracting only with gravity,
never pulling downwards, which minimizes pinch points.
Product Ratings:
The lift motors are not designed to operate continuously for more than
[2] minutes in an [18] minute time period or approximately 10% duty
cycle. Attempting to circumvent or exceed this rating will shorten the
life expectancy of the product and may void the warranty.
Weight Limits:
This product is not rated to support weights exceeding 850 pounds.
This product is not rated to support weights in excess of 850 pounds
inclusive of the mattress and bedding. The base will structurally
support this weight, provided it is evenly distributed across the bed
base. The adjustable base is not designed to support or lift this amount
in the head or foot sections alone. Exceeding this weight restriction
could damage the bed and/or cause injury and will void the warranty
Acoustics:
The massage function will emit a noticeable tone during operation. As
the massage intensity level is increased, the tone will intensify. The
volume of this tone is directly related to the location environment.
For example, when demonstrated in a show room, the surrounding
environmental noise will cover some of the massage noise. However,
when installed in a home setting with wooden floors, carpeted or not,
the massage volume will be more noticeable.
In normal base operation, the wheels which allow the bed to
maintain its distance from the wall, will make contact with the steel
platform supports of the base creating a contact noise. When
entering, exiting or shifting weight on the base, this contact noise
may be audible as the wheels make contact. This is normal.
Fabric Care:
To prolong the life of your fabric, protect from direct sunlight
whenever possible. For spot cleaning, wipe area with a light damp
sponge or vacuum with a soft brush attachment to remove particles.
Keep at a minimum of 30cm (12 inches) away from direct heat
sources.
For deeper cleaning, blot liquid spills with a clean dry cloth.
Wipe with a clean cloth dampened with warm water. Do not wet
excessively. A soft bristle brush may be used to remove ingrained
soil. Avoid scratching by gentle brushing. Wipe with a clean cloth
dampened with warm water to remove residues. Dry in shade away
from direct heat.
If persistent marks remain visible after cleaning, seek professional
advice
SAVE THESE INSTRUCTIONS.
SAFETY PRECAUTIONS AND USAGE STATEMENTS

3
parts list
All electronics and components that need to be installed are
located in boxes under the base or attached to the frame.
A) Wireless Remote Control and
(3) AAA batteries
B) Mattress Retainer Bar (1)*
C) Legs (4)
D) Power Cord (1)
E) Power Supply (1)
F) Battery Backup Strap (1)*
G) Connecting Strap*‡
H) SmartSync™ Cord (1) ‡
I) Sound Bar
Misc Parts (not included):
J) Surge Protector (1)
K) 9 Volt Batteries (2)
* These items are attached to the base for shipping purposes. Carefully
remove from base and set aside.
‡ Only included in Twin, Twin Long, Queen Split and Cal King Split bases.
Before discarding the packing materials- ensure all the parts are accounted for.
MISC-NOT INCLUDED
J) K)
A) B)* C)
D) E) F)*
G)* ‡H) ‡I)
PARTS LIST

4
base overview
Head
Massage
Units
USB Ports
USB Ports
Soundbar
Foot
Massage
Units
Control Box
Massage Amp
Foot MotorHead Motor Underbed Lighting
Underbed Lighting
BASE OVERVIEW

5
quick reference guide
Not to scale. For illustration purposes only. Read all instructions before beginning installation.
Power Cord
Control Box
Massage Amp
Massage Unit Massage Unit
Power Supply
Sound bar
Sound Bar
Power Cord
Sound Bar
Audio Cable
Input Cord
Y-Cable
Y-Cable
Underbed Lighting
USB Ports
USB Charger
Foot Motor
Head Motor
WiFi
Dongle
Bluetooth
Dongle
QUICK REFERENCE GUIDE

6
STEP 1
STEP 2
installation guide
Always use two people when setting up the base.
Place the bed base box in a desired location with the bottom of
the box facing up.
Remove the binding straps and packing materials, making sure
not to puncture the box with any sharp objects.
Remove the bed base from the box keeping the bottom of the base
facing upwards.
STEP 3
STEP 4
To sync two bases with the SmartSync™ cord - see pages 12-13.
To install headboard brackets: See detailed installation
instructions on page 10.
Locate the Battery Backup Strap. Ensure that it
is easily accessible when the base is turned to
its upright position.
For customer support, visit www.ergomotion.com or call: 1-888-550-3746
To install the legs, thread the washer over the screw on the leg. Next,
screw the leg into the nutsert on the frame. Do not over tighten.
The legs untwist into separate sections for custom leg height
options.
INSTALLATION GUIDE
FOR CUSTOMER SUPPORT, VISIT WWW.ERGOMOTION.COM OR CALL: 1-888-550-3746

7
installation guide
STEP 5
STEP 6
STEP 7
STEP 8
STEP 9
STEP 10
Uncoil input cord (connected to control box’s
power port) and plug into Power Supply.
Uncoil the Power Cord and connect to the
Power Supply. Place Power Supply on the
ground and extend from the base. Ensure
that the Power Supply and all attached
cords are directed toward the desired surge
protector.
Carefully flip the base over on to its legs. Important: Two people are
required to move the bed base. Do not drag across the floor. Do not
rest frame on its side, excessive pressure may damage the legs.
Plug the base into a power source. A surge protector is strongly
recommended.
Ensure batteries are correctly installed in the back of the remote.
Quickly test functions to verify proper setup before placing mattress on
base. Press FLAT to return the base to a flat position.
Basic setup is now complete! See page 8-9 for remote control
operating instructions.
For customer support, visit www.ergomotion.com or call: 1-888-550-3746
Insert each end of the mattress retainer bar into the inserts at the foot
of the base until the retainer bar is secured in place.
INSTALLATION GUIDE
FOR CUSTOMER SUPPORT, VISIT WWW.ERGOMOTION.COM OR CALL: 1-888-550-3746

8
remote control
The HEAD button will turn on the
head massage. Cycle through 3
massage intensities.
The FOOT button will turn on the
foot massage. Cycle through 3
massage intensities.
The TIMER/ALL OFF button starts
massage at level 2. Select a 10,
20 or 30 minute massage interval.
Pressing a fourth time will turn o
massage.
The lights on the top of the
remote indicates a 10, 20 or 30
minute timer setting. Massage
will automatically shut o after 10
minutes if the massage timer isn’t
set.
MASSAGE FEATUREREMOTE OVERVIEW
10
20
30
REMOTE CONTROL

9
remote control
One touch ZERO-G preset
position. Zero-G adjusts your
legs to a higher level than
your heart helping to relieve
pressure o the lower back
and promote circulation.
One touch FLAT preset
position.
Preset Position #1
Preset Position #2
Preset Position #3
The HEAD arrows lift
and lower the head section
of the base.
The FOOTarrows lift and
lower the foot section of the
base.
ONE TOUCH BUTTONSADJUST
TO PROGRAM THE PRESET POSITIONS:
Articulate the head and foot to your desired position. Next, press
and hold one of the preset buttons [I, II, III] for 7 seconds. The
position is now saved.
NOTE: To restore the preset buttons back to their original
factory settings, hold FLAT and ZERO-G simultaneously for at
least 10 seconds. The original presets will be restored.
REMOTE CONTROL

10
headboard bracket installation guide (optional)
HEADBOARD BRACKET COMPONENTS
Headboard Bracket (2) T-Bracket (2) Spacer
(2)
Long
Bolt (8)
Short
Bolt (10)
Nut (18)
You may now connect your headboard to the attachment plates
using the remaining short bolts and nuts to secure it to the brackets.
The heads of the bolts will face outward. Use a 9/16" socket and 1/2"
wrench to tighten the bolts.
STEP 1
STEP 2
STEP 3
a.) Align the hole in the bracket to the brass sleeve into which the
leg threads. Hold the bracket in place and screw the leg into the
base until it is snug. DO NOT OVERTIGHTEN. Too much force
may cause the leg to spin freely.
b.) Align the tab with the hole in the frame (located towards the foot
of the base) and use a short bolt and nut to secure the bracket.
Make sure the bolt is tight.
Attach the plastic spacer and T-Bracket.
a.) Measure the distance between the mounting holes on the
headboard and install the spacer and attachment plate to
accommodate the headboard.
b.) To install the plastic spacer and attachment plate, you will need
(2) long bolts and (2) nuts. Place the spacer and attachment plate
in the desired location and slip the bolts through the holes with
the head of the bolt facing outward. Position the bolts diagonally
on the spacer. Use the 9/16” socket and wrench to tighten the
bolts.
Use of headboard brackets is optional.
A 9/16” & 1/2” socket and crescent wrench are necessary to complete installation.
HEADBOARD BRACKET INSTALLATION GUIDE (OPTIONAL)

11
For emergency use only, in case of a power outage.
Batteries are not to be used for normal operation of the bed.
battery backup strap
Disconnect the Power Supply from the input power cord.
Note: Detach the Battery Backup Strap after the emergency
is over, as the system will continue to draw power from the
batteries even if not in use.
Connect the end of the Battery Backup Strap to the input
power cord that is attached to the control box.
STEP 3STEP 1
STEP 2
Control Box
Input Cord
Battery Backup Strap
Connect the Battery Backup Strap to the (2) Alkaline 9 Volt
batteries. Do not mix brand name Batteries.
BATTERY BACKUP STRAP

12
setting up two bases
Connecting straps are secured to the base frame upon delivery.
If a split setup is being installed, plastic connecting straps are provided (one per base) to secure the
bases together. Use both straps to secure the head and foot portions together.
With the bases in their desired location, slightly loosen both legs
to allow the strap to fit on the leg bolt, between the leg washer
and frame.
Ensure two same speakers models are within eective range of
bluetooth and are both powered on, but neither have been
connected with other devices. Two audio systems can be
wirelessly connected and synchronously controlled.
Slide side (a) of the connecting strap onto leg bolt. Swing the strap
and connect side (b) to the leg bolt. Secure the strap by shifting to
the left.
Re-tighten legs. Do not over tighten. Use the remaining strap and
repeat on other end of the base.
BED A BED B
Two sound bars will be auto synchronized by Bluetooth.
AUX OUT AUX OUT
AUX IN AUX IN
Power Input Power Input
OVERVIEW
STEP 2
STEP 1
STEP 3
TO SYNC A SPLIT AUDIO SETUP
a b
SETTING UP TWO BASES

13
setting up two bases
Sync Cord
Control Box 1 Control Box 2
A Sync Cord is included with the base. Not available on Queen, Full or Full-Long size bases.
The Sync Cord connects the two control boxes to a single remote for the synchronization of two bases.
This process is most commonly used for syncing two connected TXL bases.
Unplug bases from power source.
Connect the Sync Cord to the Multifunction port of each Control Box.
Plug bases back into the power source.
Check to ensure all cords are securely attached. Both remotes will
now operate both bases simultaneously. If bases become mismatched, returning the bases to the flat
positions will re-sync the mechanical positions.
STEP 1
STEP 2
STEP 3
STEP 4
PERFORMANCE NOTES
The system is now linked. Pressed buttons on either remote will
control the two bases simultaneously.
SETTING UP TWO BASES

14
To operate the base from a smart device, download “Intellibed Sleep Genius” application to the desired smart
device from the App Store (Apple) or Google Play Store(Android).
Bluetooth Setup
STEP 3
STEP 4
STEP 5
STEP 2
STEP 1
Open the Intellibed Sleep Genius
app and select your configuration.
Name your base. If multiple bases
are available select a base and tap
‘Identify’ to raise the head of the
selected base. If setting up a single
base select Done when your base
name is entered or tap Next Base
to repeat this process if you have a
split or second base to setup.
Go to your smart device's Bluetooth
settings and connect Ergo Sound.
Setup is complete.
Plug the bed into power supply and ensure that your Bluetooth is
enabled on your smart device.
BLUETOOTH SETUP

15
pair remote
The original remote that comes in the box is already paired to the bed base. No further action is required.
In the event that the remote is not paired with the base, follow the steps below.
Unplug the Power Cord from your power outlet. Wait 1 minute,
then plug it back in to your power outlet. Perform Step 2 within 10
seconds, while the control box light is flashing.
The remote is now paired to the adjustable base. Test all remote
functions. If the remote buttons do not impact the adjustable base
movements, please repeat the process again.
Press and hold the PAIR button on the
back of the remote. The PAIR button
will illuminate and start to flash. When
the PAIR button stops flashing, the LED
light on the control box will stop flashing.
Release the PAIR button.
STEP 1 STEP 3
STEP 2
Power Cord
Power Supply
PAIR REMOTE

16
To operate the sound bar from a smart device, follow the instructions below.
sound bar setup
STEP 3
STEP 2
STEP 1
Ensure that the Sound Bar Power Cord attached to the Sound Bar is
plugged into a power source. A surge protector is recommended.
Locate Bluetooth® settings on the smart device. Select the
Bluetooth® device that begins with "Ergo sounds”.
Once connected, you may use the smart device to wirelessly
stream music. Use the smart device to control volume level. To
further customize volume levels, see NOTES section below.
NOTES:
• To switch devices: Turn o Bluetooth® on active device or
select the active device in your Bluetooth® settings and press
“forget this device”. You may now pair another device.
• To sync a split audio setup: Ensure the same two speaker
models are within eective range of Bluetooth® and are both
powered on. Also ensure that neither speaker has been
connected with other devices. Two audio systems can be
wirelessly connected and synchronously controlled.
Sound bar
Sound Bar
Power Cord
SOUND BAR SETUP

17
troubleshooting
• Check under the bed base to verify that the wired connections are secure and that there are no cords or bedding
obstructing the movement of the base.
• Check to ensure the green LED light is illuminated on the control box. If there is no light, verify that the input and power
cords are properly connected.
• Unplug the base for 1 hour to reset the electronic components.
• Plug bed base into a dierent electrical outlet, or test current outlet with another working appliance (a grounded, electrical
surge protector is recommended).
If issue is not resolved by following the instructions above, locate serial number on warranty card or back of remote and call
Ergomotion Customer Service: 1-888-550-3746
If one or more functions on the bed base have stopped operating:
TROUBLESHOOTING

Nationwide Customer Service
Phone [phone]
Fax [phone]
Email [e-mail]
Web www.ergomotion.com
©2018 Ergomotion Inc
V001_1/2020
Nationwide Customer Service
Phone [phone]
Fax [phone]
Email [email protected]
Web www.ergomotion.com
©2018 Ergomotion Inc
V001_1/2020