Ergomotion quest 2.0 User manual

Actual product appearance and functionality may vary from photographs, illustrations and descriptions included in this manual.
OWNER’S MANUAL OWNER'S MANUAL
MANUEL DU PROPRIÉTAIRE

Safety Precautions and Usage Statements ....................................................................... 1-3
Parts List ..................................................................................................... 4
Base and Remote Overview .....................................................................................5
Quick Reference Guide ..........................................................................................6
Installation Guide ............................................................................................7-8
Remote Control ................................................................................................9
Remote Control Preset Programming.............................................................................10
Pairing the Remote .............................................................................................11
Connecting Strap .............................................................................................12
Syncing Two Bases.............................................................................................13
Headboard Brackets ...........................................................................................14
Emergency Battery Backup Strap ................................................................................15
Troubleshooting ...............................................................................................16
Français ................................................................................................... 17-32
table of contents

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TO REDUCE THE RISK OF SHOCK, BURNS, FIRE OR INJURY:For optimal safety and operation, plug bed base into a surge protector (not
included). The bed base should only be plugged directly into a wall outlet
or surge protector (strongly recommended). Always unplug the base from
the electrical outlet before servicing any part of the base. To reduce risk
of electric shock, unplug the base before cleaning. To safely disconnect,
ensure the base is in a flat position with all motors off, and unplug from
power source. Keep the power cord away from heated surfaces. Never
operate the base when the air openings are blocked. Keep air openings
free of lint, hair and the like. Do not drop or insert any object into any
opening. Discontinue use of the bed base and contact a qualified service
center if: it has a damaged cord or plug, if it is not working properly, or
it has been dropped into water. Only use this bed base for its intended use
as described in this manual. Do not use accessories/attachments that are
not recommended by the manufacturer. Close supervision is required when
the bed base is used by or near children, convalescents, disabled persons
or pets. Improper connection of the equipment can result in the risk of
electrical shock, electrical fire or faulty operation of this bed base. If the
plug does not fit your outlet, contact a qualified electrician to install a
suitable outlet. Unauthorized modification or failure to use a wall outlet or
surge protector could void the electrical portion of your warranty.
SAFETY FEATURES:Manual operation – If something gets caught in the platform when
flattened, you can manually raise the platform up by lifting at both the head
and foot to relieve pressure and allow for release.
Emergency stop – Stop the motion of the platform by pressing any button
on the remote control.
Power outage – Use the “Emergency Battery Backup Strap” as a temporary
power source to get the base to a desired position. Instructions on how
to operate the Battery Backup Box are on the Emergency Battery Backup
page(s). CHILDREN AND PETS:Immediately dispose of all packing materials as it may pose a smothering
risk to small children and pets. To avoid injury, it is not advised to allow
children and small pets to play on or under the bed. Children should not
operate the bed base without adult supervision.
PACEMAKERS:Some products contain Neodymium MAGNETS which may interfere
with devices such as pacemakers, ICD’s and any other device sensitive
to magnetic fields. It is STRONGLY recommended that owners of such
medical devices consult their physician prior to using products that contain
Neodymium MAGNETS. It is also possible that some pacemakers may
falsely interpret the optional massage feature vibrations as movement/
exercise. This is a common occurrence with any product that creates a
vibrating movement and may aect the pacemaker. Please consult your
physician before using the massage feature.
IN-HOME USE AND HOSPITAL STANDARDS:Ergo adjustable bed bases are designed solely for in-home use. This base
was not designed as a hospital bed and is not designed to meet hospital
standards. Do not use this base with TENT TYPE oxygen therapy
equipment or near explosive gases.
ADDITIONAL SAFETY FEATURES:Casters (optional leg accessory) are equipped with locking wheels to
prevent unwanted movement. Even when locked and unable to roll, it is
possible for the casters to slide. Free release head and foot motors are
designed to lower the mattress by retracting only with gravity, never
pulling downwards, which minimizes pinch points.LIFTING/LOWERING MECHANISMS: The lift/lower feature will emit a minimal humming sound during operation.
This is normal. During operation, the lift arm wheels make contact with
Attention: Important Safety Disclaimers
Read the following information before using this product. Failure to use a surge protection device could
compromise safety or cause product malfunction and could void the electrical portion of your warranty.
safety precautions and usage statements

2
the platform support of the base. This contact may result in metal on metal
or metal on plastic contact. This applies slight tension on the moving
components and resonance is reduced to a minimum level. If excessive
noise or vibration is experienced, reverse the movement action (up or
down) of the base with the remote control. This should realign the base’s
activating mechanisms to the proper operational position. In normal base
operation, the wheels, which allow the bed to maintain its distance from the
wall, will make contact with the steel platform supports of the base creating
a contact noise. When entering, exiting or shifting weight on the base, this
contact noise may be audible as the wheels make contact. This is normal.
MATERIALS:Ergo adjustable bases are constructed from various materials including
woods, metals, plastics and fabrics. Tension, pressure or movement applied
to the frame, platform or shroud through general use may create an audible
sound.
TOLERANCE:All Ergo adjustable foundations, depending on make and model, are designed and manufactured to perform and function within designated quality control parameters. Bases are subject to meticulous and rigorous inspections during the quality control process to ensure bases will operate within these standards during normal operating use. Normal operating use is defined as the following: Adjustable foundation is to be operated with a mattress and load. Testing procedures require lifetime cycle tests with up to 120kg distributed load. The angle (designated “α” in figure 1)between the back section and the flat section for various configurations of the mattresssupport platform shall be ± 3°, which translates to a tolerance of up to 1 ½”. The angle (designated “β” in figure 1) between the flat section and foot section for various configurations of the mattress support platform shall be ± 3°, which translates to a tolerance of up to ¾”. Any adjustable foundation deemed to be within these allocated tolerances is considered to have met the manufacturer’s quality control standards.THAT “NEW PRODUCT” SMELL:Some people notice a slight odor to their new adjustable base—this can come
from our material manufacturing process. This smell is normal and usually disappears before the product process. This smell is normal and usually disappears before the product reaches you. Sometimes, however, this smell may still be noticeable. It usually disappears after a few weeks, providing adequate ventilation of the product and the environment. BREAK IN PERIOD:You can speed up the break-in period by simply spending time in the adjustable bed through activities such as reading, watching TV or playing with the kids or grandkids. The extra movement will help the adjustable base respond to weight and temperature changes. Some of the materials in our adjustable bases such as the woods, metals and plastics used in the platform, frame and components are sensitive to moisture content and temperature and may make sounds in colder environments. PAIRED OPERATION:When operating a “paired” split base setup there may be a time latency up to 1.5 seconds between each bases articulation.WEAR AND TEAR:Wear and tear is damage that naturally and inevitably occurs as a result of normal use or aging.FABRIC CARE:To prolong the life of your fabric, protect from direct sunlight whenever possible. For spot cleaning, wipe area with a light damp sponge or vacuum with a soft brush attachment to remove particles. Keep at a minimum of 30cm (12 inches) away from direct heat sources. For a deeper cleaning, blot liquid spills with a clean dry cloth. Wipe with a clean cloth dampened with warm water. Do not wet excessively. A soft bristle brush may be used to remove ingrained soil. Avoid scratching by gentle brushing. Wipe with a clean cloth safety precautions and usage statements
Ergomotion Inc. |||comα
β
(α°)
(β°)
When operating a "paired" split base setup there may be a time latency up to 1.5 seconds between each bases articulation.Blake PettitQuality Assurance ManagerPh 805-979-3875Fx 805-979-9399www.ergomotion.com

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dampened with warm water to remove residues. Dry in shade away from
direct heat. If persistent marks remain visible after cleaning, seek
professional advice.
PRODUCT RATINGS:The lift motors are not designed to operate continuously for more than
[2] minutes in an [18] minute time period or approximately 10% duty cycle.
Attempting to circumvent or exceed this rating will shorten the
life expectancy of the product and may void the warranty.
WEIGHT LIMITS:This product is not rated to support weights in excess of 750 pounds. The
base will structurally support this weight, provided it is evenly distributed
across the bed base. The adjustable base is not designed to support or
lift this amount in the head or foot sections alone. Exceeding this weight
restriction could damage the bed and/or cause injury and will void the warranty. SAVE THESE INSTRUCTIONS.FCC Compliance:NOTE:This equipment has been tested and found to comply with
the limits for a Class B digital device, pursuant to part 15 of the FCC
Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If
this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment o and
on, the user is encouraged to try to correct the interference by one or
more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that
to which the receiver is connected.
•Consult the dealer or an experienced radio/TV technician for help.safety precautions and usage statements