Ericsson R310s User manual

User’s Guide
Mobile Phone
R310s

NotforCommercialUse
EricssonMobileCommunicationsAB
Contents
Preparing Your Phone for Use 3
Turning Your Phone On and Off 11
Display Information and Key Functions 13
Making and Receiving Calls 16
During a Call 19
Using the Menus 21
Your Personal Phone Book 29
Using the Call List 39
Your Voice Mail Service 42
Personalizing Your Phone 44
Text Messages (SMS) 53
Diverting Incoming Calls 65
Security for Your Phone and Subscription 68
Handling More than One Call Simultaneously 78
Setting Network Preferences 84
Knowing the Call Time/Call Cost 88
Using Two Voice Lines 91
Voice Control 92
Calling Card Calls 96
Fax and Data Calls 99
Extras 101
The Profile Concept 106
Accessories 109
Online Services 116
Quick Keys 120
Troubleshooting 123
Ericsson Mobile Internet 126
Product Care and Maintenance 127
Guidelines for Safe and Efficient Use 129
Warranty 134
Declaration of Conformity 137
Index 139

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Please note!
Some of the services in this manual are not supported by all net-
works. This also applies to the GSM International Emergency
Number 112.
Please contact your network operator or service provider if you are
in doubt whether you can use a particular service or not.
Note! You should read the Guidelines for Safe and Efficient Use and
the Warranty chapters before using your mobile phone.
The symbol on our products signifies that they have been
certified according to the EMC directive 89/336/EEC, the
Telecommunications directive 91/263/EEC, and the Low Voltage
directive 73/23/EEC when applicable. The products fulfil the
requirements according to the following standards:
Cellular Phones and Accessories in Combination:
ETS 300 342-1 EMC for European digital cellular telecommunica-
tions.
Accessories Without Direct Connection
to a Cellular Phone:
EN 50081 Electromagnetic compatibility, Generic Emission Stand-
ard, and EN 50082 Electromagnetic compatibility, Generic Immu-
nity Standard.
Ericsson R310s
First edition (November 1999)
This manual is published by Ericsson Mobile Communications AB, without
any warranty. Improvements and changes to this manual necessitated by typo-
graphical errors, inaccuracies of current information, or improvements to pro-
grams and/or equipment, may be made by Ericsson Mobile Communications
AB at any time and without notice. Such changes will, however, be incorpo-
rated into new editions of this manual.
All rights reserved.
©Ericsson Mobile Communications AB, 1999
Publication number: EN/LZT 108 3265 R1A
Printed in Sweden
INNOVATRON PATENTS

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Preparing Your
Phone for Use
Front
Wash the phone gently in cold water under a
water tap.
Do not immerse the phone in water.
Antenna
Indicator
light
Earpiece
Power
On/Off
Microphone
Volume
keys
Display
Keypad

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Back
Assembly
You need to do the following to use your phone:
• insert the SIM card
• attach the battery to the phone
• charge the battery
The SIM Card
When you register as a subscriber with a network operator,
you get a SIM (Subscriber Identity Module) card. The SIM
card contains a computer chip that keeps track of your
phone number, the services included in your subscription,
and your Phone Book information, among other things.
SIM cards come in two sizes. One is the size of a credit
card and the other is smaller. Your phone uses the smaller
card. Many credit card-sized SIM cards have a perforated
smaller card that you can take out easily. Before you can
use your phone, you must insert the SIM card as shown
below.
Hook for clip
Back cover lid
Security screws Rubber plug (to
protect system
connector)

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Inserting the SIM Card
Before you can insert the SIM card you need to remove the
back cover and the battery.
4. Open the SIM card
holder.
1. Release the back cover
by screwing the secu-
rity screws anti-clock-
wise. Remove the
cover from the phone.
2. Remove the battery by
pulling the upper rub-
ber pull-tab, as shown
in the picture.
3. Release the SIM card
holder by sliding it in
the direction of the
arrow.

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8. Attach the back cover
to the phone by screw-
ing the security screws
clockwise.
5. Slide the SIM card
into the holder. Make
certain that the cut cor-
ner is in the top right-
hand corner.
6. Lock the holder by
pressing it down and
sliding it in the direc-
tion of the arrow in the
picture.
7. Place the battery
against the phone and
press the battery
against the phone until
it is properly attached.

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The PIN
Most SIM cards are supplied with a security code, also
known as PIN (Personal Identity Number), which you need
to access the network. Every time you turn on your phone,
you are asked to enter your PIN. You will find your PIN in
the information from your operator.
Some operators may have services that require a second
PIN, your PIN2.
You should be careful with your PIN, since it is your pro-
tection against unauthorized use of your subscription.
The Battery
Your phone comes with a lithium battery. The battery is not
charged when you buy your phone, but there may be
enough power to switch the phone on. We recommend that
you charge the battery up to three hours before you use the
phone for the first time.
Note! Do not charge the phone if the back cover is not
properly attached.
When to Charge the Battery
The battery that comes with your phone can be charged
whenever you wish without affecting its performance. You
can also charge the battery when the phone is off.
To remind you that you will soon need to charge the battery
or replace it with a charged one:
• an alarm signal (a short beep) sounds and the message
Attention! Battery low
appears in the display.
• the indicator light on top of the phone starts flashing
red.
If you have an Ericsson-approved battery, you can check
the remaining talk and standby times in the Status menu by
pressing any of the volume keys in standby mode. You can
move downwards in the menu by pressing d. The
remaining standby and talk times depend on the type of bat-

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tery you use and your position in the network. Please note
that these times are approximate and you may have 20%
less time than is shown in the display.
Note! The phone turns itself off when the battery can no
longer power it satisfactorily.
Charging the Battery
Note! The mains plug may look different depending on
the mains socket in your country. The mains plug may not
be used for other products than Ericsson chargers.
To indicate charging:
• the battery meter in the display pulses continuously
• the indicator on the top of the phone shows a steady red
light (or green, if the phone is switched on)
• the message
Charging only
is shown in the display.
Note! If you charge a new battery that is empty, or a bat-
tery that has not been used for a long time, it may take a
3. Connect the charger to
the mains.
4. Connect the other end
of the cable to the
phone as shown in the
picture. The flash sym-
bol on the plug must
face upwards.
1. Make sure that the bat-
tery and the back
cover are attached to
the phone.
2. Open the rubber plug
protector that covers
the system connector.

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while until you get an indication of charging in the dis-
play.
An Ericsson-approved battery is indicated by
Ericsson Opti-
mized Charging
each time you start charging the battery. For
the best charging, talk and standby times in the long run,
we recommend that you use only Ericsson-approved batter-
ies with your phone.
Batteries that are not Ericsson-approved are charged slowly
for safety reasons. These are indicated by the message
‘Alien battery - Slow charging only’ in the display during
the charging process.
Tip! You can use the phone while the battery is being
charged. However, this lengthens the charging time.
When the battery is fully charged, the battery meter in the
display is full and the indicator on the top of the phone
shows a steady green light.
Disconnecting the Charger
Taking Care of Your Phone
Thanks to its rugged design the R310 is very resistant to
external influences such as dust, rain and shock. The inside
of the phone is well protected with silicon gaskets and
ePTFE membranes from W.L. Gore & Associates. The out-
side is reinforced with rubber to withstand harsh treatment.
When needed, the phone can be washed under running
water. We recommend that you do it gently in cold water
under a water tap. Before washing the phone, it is important
that the battery and the back cover are properly attached, all
accessories are removed and that the system connector rub-
ber plug is properly attached.
• Disconnect the charger from
the phone by moving the plug
upwards.

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Washing the phone
Wash the phone gently in cold water under a
water tap.
Do not immerse the phone in water!
Note! If water gets behind the back cover, or inside the
rubber plug, open the cover or plug and shake the water
out. This is not a problem, as the battery protects the
inside of the phone, and the system connector is water-
proof.

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Turning Your Phone On
and Off
Turning your Phone on
• Press and hold the NO key until you hear a tone.
If “PIN:” Appears in the Display
Some SIM cards are protected with a PIN
code. If
PIN:
appears in the display after
you have turned on the phone:
1. Enter your PIN. If you make a mistake while entering
your PIN, erase the wrong number by pressing the C
key.
2. Press YES.
Note! If your PIN is entered incorrectly three times in a
row, the SIM card is blocked. You can unblock it by using
your PUK. See “The SIM Card Lock” on page 68.
If ‘Phone locked’ appears in the display, enter your phone
lock code. See “The Phone Lock” on page 70.
Network Search
After you have turned on the phone (and entered your PIN),
the phone searches for a network.
When a network is found, the phone beeps three times. The
indicator light on top of the phone flashes green once every
second and your network operator’s name (in most cases
abbreviated) appears in the display.
This is called standby mode. You can now make and
receive calls.
Note! See “Error Messages” on page 123, if you do not
reach standby.

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Initial Settings
The first time you turn on your phone, you may want to
choose the ring signal type and set the clock and date. For
more information about these and other settings, see “Per-
sonalizing Your Phone” on page 44.
Display Language
Most modern SIM cards automatically set the display lan-
guage to the language of the country where you bought
your SIM card, (
Automatic
). If this is not the case, the preset
language is
English
. To change the display language, see
“Display Language” on page 49.
If your phone shows a language that you do not understand,
you can change it to
Automatic
, or
English
, in the following
ways:
To change the display language to Automatic
1. If not in standby mode, press and hold the NO key to go
to standby.
2. Press the uarrow key.
3. Enter 8888.
4. Press the darrow key.
To change the display language to English
1. If not in standby mode, press and hold the NO key to go
to standby.
2. Press the uarrow key.
3. Enter 0000.
4. Press the darrow key.
Turning Your Phone Off
• In standby mode, press and hold the NO key until you
hear a tone.

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Display Information and
Key Functions
In standby mode, the display shows the name of your oper-
ator, the time, the signal strength and the battery power.
Other icons appear if you receive any messages, divert all
your incoming calls, set the alarm clock and so on.
In this chapter, you will also learn about the key functions.
Display Information
The table below shows and explains each icon which may
appear in standby.
Icon Name Explanation
Signal strength meter Tells you the strength of
the network signal.
Battery meter Tells you the status of the
battery.
Keypad lock indicator The keypad is locked.
Missed call indicator You have missed an
incoming call.
Divert indicator
Accept Some/None
indicator
All incoming calls will be
diverted to a defined
number.
No calls or only certain
calls from numbers in a list
are received.
Profile indicator Another profile than Nor-
mal has been chosen.
Ring signal off
indicator No sound can be heard when you receive a call.
Alarm indicator The alarm clock has been
set and is on.

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Note! Each menu has got its own symbol. See “Menu
Graphics” on page 21.
Key Functions
The table below explains the key functions.
Silent indicator All audible signals are
turned off, except the
alarm and timer.
SMS indicator You have received a text
message.
Voice mail indicator You have received a voice
message, depending on
your subscription.
Line 1 indicator Line 1 is in use for outgo-
ing calls – if you subscribe
to the Two Line Service
Line 2 indicator Line 2 is in use – if you
subscribe to the Two Line
Service.
Ciphering indicator Ciphering is currently not
being provided by the
network.
Home zone indicator You are in your home
zone. Does not appear on
all networks.
Key: Use:
YES To make calls and answer calls.
To voice dial, press and hold the key.
To enter the Call List from standby.
To choose a menu, sub-menu or setting.
NO To turn the phone on or off, press and hold
the key in standby.
To end a call.
To reject a call.
To go back one level in the menus, to exit
a setting or to leave a setting unchanged.
To get back to standby mode, press and
hold the key.

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Note! For information about the key functions in the
menus, see “Moving through the Menus” on page 23
u
uu
uand d
dd
dTo enter the menu system.
To move (scroll) through menus, lists and
text.
C(Clear) To erase numbers and letters from the dis-
play.
To mute the microphone during a call,
press and hold down the key.
To set the phone silent, press and hold the
key from standby.
To delete an item from a list.
Number keys To enter the digits 0-9.
The 0 key enters the international prefix
(+) if held down.
To call your Voice Mail, press and hold the
1 key.
To enter the phone book, press and hold
any of the numbers 2-9.
To move through menus using shortcuts.
To enter letters, for example when writing
an SMS.
*
**
*To enter *.
To shift between upper and lower-case let-
ters.
#(Hash) To enter #.
Volume keys
up and down To increase or decrease the volume of the earpiece or handsfree loudspeaker during
a call.
To reject an incoming call, press the vol-
ume keys up or down twice.
To voice dial, press and hold any of the
keys.
To move through the menus.
To enter the Status menu.
Key: Use:

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Making and
Receiving Calls
In this chapter, we assume that you have turned on your
phone and that you are within range of a network. If you
are abroad, you may use other networks, provided your
home network has an agreement that allows you to do this.
See “Setting Network Preferences” on page 84.
Making a Call
1. Enter the area code and the phone
number.
2. Press YES.
Note! Some countries may not use area codes.
While a call is in progress, a time counter automatically
starts and you can see how long you have been on the
phone. If your network and subscription supports it, you
see the cost of the call in the display. See “Knowing the
Call Time/Call Cost” on page 88.
Ending a Call
• Press NO to end the call.
Re-dialling a Previously
Called Number
In the Call List you find numbers that you have dialled,
answered or missed.
To re-dial a previously called number
1. Press YES to enter the Call List.
2. Press u
uu
uor d
dd
dto choose the
number you want to call.
3. Press YES to make the call.

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For more information, see “Using the Call List” on page
39.
Automatic Re-Dialling
If the connection failed when you first
called and the display shows
etry?
, you
can re-dial the number by pressing YES.
Your phone automatically re-dials (up to 10 times)
• until the call is answered. When the call is successfully
connected, you hear a ring signal.
• until you press a key or receive a call.
Note! You do not need to take the phone to your ear until
you hear the ring signal. Automatic re-dialling is not
available for fax and data calls.
Making International Calls
1. Press and hold the 0key until a +sign appears.
The +replaces the international prefix number of the
country from which you are calling.
2. Enter the country code, area code (without the leading
zero) and phone number.
3. Press YES.
Making Emergency Calls
1. Enter 112 (the international emergency number).
2. Press YES.
The international emergency number 112 can normally be
used in any country, with or without a SIM card inserted, if
a GSM network is within range.
Note! Some network operators may require that a SIM
card is inserted, and in some cases that the PIN has been
entered as well.
Some networks may not use the international emergency
number 112.
User busy
etry?

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Receiving a Call
When you receive a call, the phone rings
and the display shows Answer?
If your subscription includes the Calling
Line Identification (CLI) service and the caller’s network
sends the number, you see the caller’s number in the dis-
play. If the caller’s number and name are stored in the
phone book, the caller’s name is also shown.
If the incoming call is a restricted number, the display
shows
Withheld
. If the incoming call is a number without any
CLI service,
Unknown
is shown.
Answering a Call
• Press YES.
Rejecting a Call
• Press NO or,
• Double click the volume key (up or down) on the side
of the phone.
The display shows
Busy tone
. The caller hears a busy
tone if this is supported by the caller’s subscription. If
Divert When Busy is on, the call is diverted to the
number you have specified. See “Diverting Incoming
Calls” on page 65.
Ciphering
Ciphering is a built-in feature that scrambles your calls and
the messages to provide additional privacy.
An exclamation mark is shown in the display to indicate
that ciphering is currently not provided by the network.
Answer?

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During a Call
Your phone has several functions, which you might find
helpful while a call is in progress.
Changing the Listening Volume
You can easily change the listening volume during a call by
pressing any of the volume keys on the side of the phone.
To change the listening volume during a call
• Press UP to increase the volume.
• Press DOWN to decrease the volume.
Muting the Microphone
If you wish, you may turn the microphone off during a call.
To turn the microphone off temporarily during a call
1. Press and hold down the Ckey.
Muted
appears in the display.
2. To continue your conversation, release the Ckey.
Tip! Instead of pressing and holding the Ckey, you can
put the call on hold.
To put a call on hold
1. Press YES.
Call held
appears in the display.
2. To continue your conversation, press YES again.
Sending Tone Signals
To use telephone banking services or to control an answer-
ing machine, you need to use codes. These codes are sent as
tone signals (also known as DTMF tones or touch tones).
With your mobile phone, you may use these codes during a
call. If you press 0-9, *and #during a call, these numbers
and characters are sent as tone signals.
Note! You can also save codes only or codes together with
a phone number in your Phone Book. See “Telephone