Ericsson DIALOG 4222 OFFICE User manual

?
Cover Page Graphic
Place the graphic directly on the page, do not care about
putting it in the text flow. Select Graphics > Properties
and make the following settings:
• Width: 15,4 cm (Important!)
• Height: 11,2 cm (May be smaller)
• Top: 5,3 cm (Important!)
• Left: -0,3 cm (Important!)
This text should then be hidden.
Dialog 4222 Office / Dialog 3211 & 3212
BusinessPhone Communication Platform
User Guide
Dialog4222En.book Page 1 Tuesday, February 4, 2003 12:45 AM

BusinessPhone – Dialog 4222 Office / Dialog 3211 & 32122
EN/LZTBS 160 1321 R1A
© Ericsson Enterprise AB 2003
Dialog4222En.book Page 2 Tuesday, February 4, 2003 12:45 AM

3BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212
Table of Contents
Table of Contents
page
Welcome .......................................................... 4
Description ....................................................... 6
Incoming Calls ............................................... 18
Outgoing Calls ............................................... 22
During Calls .................................................... 33
Call Metering .................................................. 39
Call Forwarding .............................................. 41
Absence Information ...................................... 47
Messages ...................................................... 51
Security .......................................................... 61
Group Features .............................................. 64
ISDN Facilities ................................................ 69
Other Useful Features ..................................... 75
Settings .......................................................... 84
Accessories ................................................... 93
Useful Hints .................................................... 99
Installation .................................................... 100
Glossary ....................................................... 110
Index ............................................................ 113
Quick Reference Guide ................................ 118
Dialog4222En.book Page 3 Tuesday, February 4, 2003 12:45 AM

Welcome
BusinessPhone – Dialog 4222 Office / Dialog 3211 & 32124
Welcome
Welcome to the User Guide for the Dialog 4222 Office, Dialog 3212
Standard and Dialog 3211 Economyplus phones in the
BusinessPhone Communication Platform from Ericsson.
The BusinessPhone Communication Platform consists of
BusinessPhone 50, BusinessPhone 128i and BusinessPhone 250.
The features described in this User Guide are related to version 5.1
or higher of the BusinessPhone Communication Platform. Some
might not work in earlier versions of the system and/or might be
protected by a hardware dongle that has to be bought separately.
The User Guide describes the facilities of the BusinessPhone
Communication Platform and the Dialog 4222 Office, Dialog 3212
Standard and Dialog 3211 Economyplus phones with a default
programming. There may be some differences in the way your
phone is programmed. Please consult your system administrator if
you need further information.
The latest version of this User Guide can also be downloaded from:
http://www.ericsson.com/enterprise/
Note: Dialog 4222 Office / Dialog 3211 & 3212 are system
telephones, i.e. they can only be used for an Ericsson
private branch exchange that supports this type of
telephone.
Function descriptions that do not include speaking in the handset,
are described as off-hook, if nothing else is stated. Instead of
pressing the Clear key, you can always replace the handset. The
Dual-Function keys allow two functions to be combined on the
same keys.
Dialog4222En.book Page 4 Tuesday, February 4, 2003 12:45 AM

5BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212
Welcome
Copyright
All rights reserved. No parts of this publication may be reproduced,
stored in retrieval systems, or transmitted in any form or by any
means, electronic, mechanical, photocopying, recording or
otherwise, without prior written permission of the publisher except
in accordance with the following terms.
If this publication is made available on Ericsson media, Ericsson
gives its consent to downloading and printing copies of the content
provided in this file only for private use and not for redistribution. No
parts of this publication may be subject to alteration, modification
or commercial use. Ericsson will not be liable for any damages
arising from use of an illegal modified or altered publication.
Warranty
ERICSSON MAKES NO WARRANTY OF ANY KIND WITH
REGARD TO THIS MATERIAL, INCLUDING, BUT NOT LIMITED
TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE. Ericsson shall not be
liable for errors contained herein nor for incidental or consequential
damages in connection with the furnishing, performance or use of
this material.
Declaration of Conformity
Hereby, Ericsson Enterprise AB, S-131 89 Stockholm, declares
that this telephone is in conformity with the essential requirements
and other relevant provisions of the R&TTE directive 1999/5/EC.
Details to be found at:
http://www.ericsson.com/sdoc
Dialog4222En.book Page 5 Tuesday, February 4, 2003 12:45 AM

Description
BusinessPhone – Dialog 4222 Office / Dialog 3211 & 32126
Description
Dialog 4222 Office
1
2
15
3
4
5
6
7
8
9
10
11
12
13
16
17
14
15
Dialog4222En.book Page 6 Tuesday, February 4, 2003 12:45 AM

7BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212
Description
1Display
2x20 characters. See section “Display info” on page 14.
2 Dual-Function programmable keys
Storing numbers, program functions. See section “Settings” on
page 84.
32nd
Key for access to secondary key functions (These functions are
stated on the second line of the corresponding key).
4 Transfer / Diversion
a. Transfer an ongoing call. See section “During Calls” on page 33.
b. Activate/Deactivate diversion. See section “Call Forwarding” on
page 41.
5 Inquiry / Conference
a. To make an inquiry to an internal or external party.
b. To establish a telephone conference.
See section “During Calls” on page 33.
6 Line 2 / Read &
a. Line key 2 for in and outgoing calls.
b. Read information. See section “Absence Information” on
page 47.
7 Line 1 / Save/Redial
a. Line key 1 for in and outgoing calls.
b. Save or redial an external number. See section “Outgoing Calls”
on page 22.
8Message/Info
a. To send and receive messages. See section “Messages” on
page 51.
b. To enter information. See section “Absence Information” on
page 47.
9Mute
To switch the microphone on or off. See sections “During Calls” on
page 33 and “Silent ringing” on page 20.
10 Loudspeaker on/off
To switch the loudspeaker on or off. See section “During Calls” on
page 33.
11 Headset key
See section “Headset - Dialog 4222 Office” on page 95.
12 Volume control
To adjust the volume. See section “Settings” on page 84.
Dialog4222En.book Page 7 Tuesday, February 4, 2003 12:45 AM

Description
BusinessPhone – Dialog 4222 Office / Dialog 3211 & 32128
13 Clear
To disconnect calls or to clear the display in programming.
14 Microphone
15 Optional key panel
17 Dual-Function programmable keys.
Note: Use only an optional key panel of type DBY 419 01.
16 Loudspeaker
17 Handset with hearing aid function
Please note: The handset may attract and retain small
metal objects in the earcap region.
Dialog4222En.book Page 8 Tuesday, February 4, 2003 12:45 AM

9BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212
Description
Dialog 3212 Standard /
Dialog 3211 Economyplus
Note: The graphic above is valid for the Dialog 3212
Standard as well as the Dialog 3211 Economyplus
telephone. The Economyplus telephone is not equipped
with a display.
1
2
3
4
5
4
6
7
8
9
16
10
11
12 13
14
15
Dialog4222En.book Page 9 Tuesday, February 4, 2003 12:45 AM

Description
BusinessPhone – Dialog 4222 Office / Dialog 3211 & 321210
1 Display (Standard telephone only)
2x20 characters. See section “Display info” on page 14.
22nd
Key for access to secondary key functions (These functions are
stated on the second line of the corresponding key).
3Message/Info
a. To send and receive messages. See section “Messages” on
page 51.
b. To enter information. See section “Absence Information” on
page 47.
4 Dual-Function programmable keys (A-D)
Storing numbers, program functions. See section “Settings” on
page 84.
5 Dual-Function programmable key (C) / Headset key
a. Storing numbers and program functions.
b. The Headset function is only available with option unit
(DBY 410 02) installed. The Headset key is programmed by the
system administrator. See section “Accessories” on page 93.
6 Transfer / Diversion
a. Transfer an ongoing call. See section “During Calls” on page 33.
b. Activate/Deactivate diversion. See section “Call Forwarding” on
page 41.
7 Inquiry / Conference
a. To make an inquiry to an internal or external party.
b. To establish a telephone conference.
See section “During Calls” on page 33.
8 Line 2 / Read & (Standard telephone only)
a. Line key 2 for in and outgoing calls.
b. Read information (Standard telephone only). See section
“Absence Information” on page 47.
9 Line 1 / Save/Redial
a. Line key 1 for in and outgoing calls.
b. Save or redial an external number. See section “Outgoing Calls”
on page 22.
10 Volume control
To adjust the volume. See section “Settings” on page 84.
11 Mute
To switch the microphone on or off. See section “During Calls” on
page 33.
Dialog4222En.book Page 10 Tuesday, February 4, 2003 12:45 AM