Ericsson DIALOG 4222 OFFICE User manual

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Dialog 4222 Office / Dialog 3211 & 3212
BusinessPhone Communication Platform
User Guide
Dialog4222En.book Page 1 Tuesday, February 4, 2003 12:45 AM

BusinessPhone – Dialog 4222 Office / Dialog 3211 & 32122
EN/LZTBS 160 1321 R1A
© Ericsson Enterprise AB 2003
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3BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212
Table of Contents
Table of Contents
page
Welcome .......................................................... 4
Description ....................................................... 6
Incoming Calls ............................................... 18
Outgoing Calls ............................................... 22
During Calls .................................................... 33
Call Metering .................................................. 39
Call Forwarding .............................................. 41
Absence Information ...................................... 47
Messages ...................................................... 51
Security .......................................................... 61
Group Features .............................................. 64
ISDN Facilities ................................................ 69
Other Useful Features ..................................... 75
Settings .......................................................... 84
Accessories ................................................... 93
Useful Hints .................................................... 99
Installation .................................................... 100
Glossary ....................................................... 110
Index ............................................................ 113
Quick Reference Guide ................................ 118
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Welcome
BusinessPhone – Dialog 4222 Office / Dialog 3211 & 32124
Welcome
Welcome to the User Guide for the Dialog 4222 Office, Dialog 3212
Standard and Dialog 3211 Economyplus phones in the
BusinessPhone Communication Platform from Ericsson.
The BusinessPhone Communication Platform consists of
BusinessPhone 50, BusinessPhone 128i and BusinessPhone 250.
The features described in this User Guide are related to version 5.1
or higher of the BusinessPhone Communication Platform. Some
might not work in earlier versions of the system and/or might be
protected by a hardware dongle that has to be bought separately.
The User Guide describes the facilities of the BusinessPhone
Communication Platform and the Dialog 4222 Office, Dialog 3212
Standard and Dialog 3211 Economyplus phones with a default
programming. There may be some differences in the way your
phone is programmed. Please consult your system administrator if
you need further information.
The latest version of this User Guide can also be downloaded from:
http://www.ericsson.com/enterprise/
Note: Dialog 4222 Office / Dialog 3211 & 3212 are system
telephones, i.e. they can only be used for an Ericsson
private branch exchange that supports this type of
telephone.
Function descriptions that do not include speaking in the handset,
are described as off-hook, if nothing else is stated. Instead of
pressing the Clear key, you can always replace the handset. The
Dual-Function keys allow two functions to be combined on the
same keys.
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5BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212
Welcome
Copyright
All rights reserved. No parts of this publication may be reproduced,
stored in retrieval systems, or transmitted in any form or by any
means, electronic, mechanical, photocopying, recording or
otherwise, without prior written permission of the publisher except
in accordance with the following terms.
If this publication is made available on Ericsson media, Ericsson
gives its consent to downloading and printing copies of the content
provided in this file only for private use and not for redistribution. No
parts of this publication may be subject to alteration, modification
or commercial use. Ericsson will not be liable for any damages
arising from use of an illegal modified or altered publication.
Warranty
ERICSSON MAKES NO WARRANTY OF ANY KIND WITH
REGARD TO THIS MATERIAL, INCLUDING, BUT NOT LIMITED
TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE. Ericsson shall not be
liable for errors contained herein nor for incidental or consequential
damages in connection with the furnishing, performance or use of
this material.
Declaration of Conformity
Hereby, Ericsson Enterprise AB, S-131 89 Stockholm, declares
that this telephone is in conformity with the essential requirements
and other relevant provisions of the R&TTE directive 1999/5/EC.
Details to be found at:
http://www.ericsson.com/sdoc
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Description
BusinessPhone – Dialog 4222 Office / Dialog 3211 & 32126
Description
Dialog 4222 Office
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7BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212
Description
1Display
2x20 characters. See section “Display info” on page 14.
2 Dual-Function programmable keys
Storing numbers, program functions. See section “Settings” on
page 84.
32nd
Key for access to secondary key functions (These functions are
stated on the second line of the corresponding key).
4 Transfer / Diversion
a. Transfer an ongoing call. See section “During Calls” on page 33.
b. Activate/Deactivate diversion. See section “Call Forwarding” on
page 41.
5 Inquiry / Conference
a. To make an inquiry to an internal or external party.
b. To establish a telephone conference.
See section “During Calls” on page 33.
6 Line 2 / Read &
a. Line key 2 for in and outgoing calls.
b. Read information. See section “Absence Information” on
page 47.
7 Line 1 / Save/Redial
a. Line key 1 for in and outgoing calls.
b. Save or redial an external number. See section “Outgoing Calls”
on page 22.
8Message/Info
a. To send and receive messages. See section “Messages” on
page 51.
b. To enter information. See section “Absence Information” on
page 47.
9Mute
To switch the microphone on or off. See sections “During Calls” on
page 33 and “Silent ringing” on page 20.
10 Loudspeaker on/off
To switch the loudspeaker on or off. See section “During Calls” on
page 33.
11 Headset key
See section “Headset - Dialog 4222 Office” on page 95.
12 Volume control
To adjust the volume. See section “Settings” on page 84.
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Description
BusinessPhone – Dialog 4222 Office / Dialog 3211 & 32128
13 Clear
To disconnect calls or to clear the display in programming.
14 Microphone
15 Optional key panel
17 Dual-Function programmable keys.
Note: Use only an optional key panel of type DBY 419 01.
16 Loudspeaker
17 Handset with hearing aid function
Please note: The handset may attract and retain small
metal objects in the earcap region.
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9BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212
Description
Dialog 3212 Standard /
Dialog 3211 Economyplus
Note: The graphic above is valid for the Dialog 3212
Standard as well as the Dialog 3211 Economyplus
telephone. The Economyplus telephone is not equipped
with a display.
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Description
BusinessPhone – Dialog 4222 Office / Dialog 3211 & 321210
1 Display (Standard telephone only)
2x20 characters. See section “Display info” on page 14.
22nd
Key for access to secondary key functions (These functions are
stated on the second line of the corresponding key).
3Message/Info
a. To send and receive messages. See section “Messages” on
page 51.
b. To enter information. See section “Absence Information” on
page 47.
4 Dual-Function programmable keys (A-D)
Storing numbers, program functions. See section “Settings” on
page 84.
5 Dual-Function programmable key (C) / Headset key
a. Storing numbers and program functions.
b. The Headset function is only available with option unit
(DBY 410 02) installed. The Headset key is programmed by the
system administrator. See section “Accessories” on page 93.
6 Transfer / Diversion
a. Transfer an ongoing call. See section “During Calls” on page 33.
b. Activate/Deactivate diversion. See section “Call Forwarding” on
page 41.
7 Inquiry / Conference
a. To make an inquiry to an internal or external party.
b. To establish a telephone conference.
See section “During Calls” on page 33.
8 Line 2 / Read & (Standard telephone only)
a. Line key 2 for in and outgoing calls.
b. Read information (Standard telephone only). See section
“Absence Information” on page 47.
9 Line 1 / Save/Redial
a. Line key 1 for in and outgoing calls.
b. Save or redial an external number. See section “Outgoing Calls”
on page 22.
10 Volume control
To adjust the volume. See section “Settings” on page 84.
11 Mute
To switch the microphone on or off. See section “During Calls” on
page 33.
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11BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212
Description
12 Loudspeaker on/off
To switch the loudspeaker on or off. See section “During Calls” on
page 33.
13 Clear
To disconnect calls or to clear the display in programming.
14 Loudspeaker
15 Handset with hearing aid function
Please note: The handset may attract and retain small
metal objects in the earcap region.
16 Microphone
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Description
BusinessPhone – Dialog 4222 Office / Dialog 3211 & 321212
Phone keys Dialog 4222 /
Dialog 3211 & 3212
This table gives you an overview of the different key design of the
Dialog 4222 Office, the Dialog 3212 Standard and the Dialog 3211
Economyplus. In this user guide you will only find illustrations of the
Dialog 4222 keys.
If you are using the Dialog 3212 Standard or the Dialog 3211
Economyplus, please refer to the table below to find out the
appropriate key combination.
Key Dialog 4222
Dialog 3211
Dialog 3212
Clear íX
Headset ÍHeadset h
Loudspeaker Âs
Mute Ém
Programmable
Function key Ôg
Volume ìV
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13BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212
Description
Lamp indications
The key lamps on your telephone indicate with different signals the
traffic state of the ongoing call or function.
ÔExtinguished lamp The function is not active.
ÕÔSteady light The function is active.
ÖÔSlowly flashing lamp The line (or function) is put on hold.
ÖÔRapidly flashing lamp An incoming call or message waiting.
ÕÔLight with short breaks Ongoing call.
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Description
BusinessPhone – Dialog 4222 Office / Dialog 3211 & 321214
Display info
Note: This section only applies to the Dialog 4222 Office
and the Dialog 3212 Standard telephone.
The display assists your actions on the phone with step-by-step
instructions. When your phone is idle, the upper line shows general
information. The lower line shows your name and extension
number.
During an internal call the lower line shows the other party’s name,
extension number and status.
If you make an internal call to someone who has activated a
diversion, the upper line shows the name and extension number of
the person you called and the lower line shows where the call is
diverted.
During an incoming external call the lower line shows the other
party’s number and status (if connected to an ISDN-trunk line).
12 May 10:35 +15°
ANDERSEN A 200
12 May 10:35 +15°
BURNES B 201 S
CHAMBERS D 203
BURNES B 201 F
12 May 10:35 +15°
431811005446 S
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15BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212
Description
Status information
Status information during internal calls:
NB The called number is blocked.
BThe called extension is busy.
CIncoming call.
FThe called extension is free.
F2 The called extension is free on Line 2.
IIntrusion.
PThe called extension has put the call on hold.
RRecall from an individually call that has been put on hold.
SSpeech mode.
NU Number unknown.
WCamp-on mode.
&The called extension has text info stored.
%The called extension has Voice info stored.
+15°^ Indicates outside temperature and tendency (up or down) if your
telephone system is equipped with optional temperature sensor.
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Description
BusinessPhone – Dialog 4222 Office / Dialog 3211 & 321216
Tones
Tones are audible in the handset.
Dial tone
(System ready to accept digits)
Special dial tone
(System ready to accept digits,
active diversion on telephone)
Ringing tone
(Ringing signal to called party)
- repeated after 4 s
Special ringing tone
(Ringing signal to Line 2)
- repeated after 4 s
Busy tone
(Called party is busy)
Number unobtainable tone
(Called number not accessible or vacant)
Call Waiting tone
Blocking tone
(Call cannot be executed due to congestion
or called party blocked)
Verification tone
(Verification that ordered function is
accessed)
Intrusion tone
(Sent to all parties during Intrusion)
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17BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212
Description
Signals
Ringing signals are emitted from the phone.
Note: The tones and ringing signals in this guide refer to the
standard system but may vary between countries.
Internal ringing signal - repeated after 4 s
External ringing signal - repeated after 4 s
Automatic Callback signal
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Incoming Calls
BusinessPhone – Dialog 4222 Office / Dialog 3211 & 321218
Incoming Calls
Internal calls
A ringing signal and a flashing lamp indicate an incoming call. The
display shows the number and the name of the internal caller
(Dialog 4222 Office / Dialog 3212 Standard telephone).
External calls
A ringing signal and a flashing lamp indicate an incoming call. If you
are connected to a digital trunk line (ISDN), the display shows the
number of the external caller and in case of diversion in the public
net the display shows the number of the diverted as well as the
calling party, see also section “ISDN Facilities” on page 69
(Dialog 4222 Office / Dialog 3212 Standard telephone). A trunk line
is the same as an external line.
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19BusinessPhone – Dialog 4222 Office / Dialog 3211 & 3212
Incoming Calls
Answer calls
uLift the handset.
Handsfree
Line 1 ÖÔPress without lifting handset.
Or:
ÂPress without lifting handset.
You are connected to the caller via the loudspeaker and
microphone.
íPress to terminate a handsfree call.
On another extension
You can answer a call to another extension from any phone in your
office.
zCall the ringing extension.
You receive busy tone.
6Press.
Allow calls on Line 2
If you also want to receive calls while speaking you first need to
program Free On 2nd Access on a programmable key. See section
“Settings” on page 84.
ÔPress to activate / deactivate Free On 2nd Access
(pre-programmed).
When Free On 2nd Access is active the lamp lights and you can
receive calls while speaking.
Free On 2nd
Access
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Incoming Calls
BusinessPhone – Dialog 4222 Office / Dialog 3211 & 321220
Answer a second call
You are on the phone, when a muted ringing signal and a Line key
flashes to indicate a new incoming call:
Line 2 ÖÔPress the flashing Line key.
The first call is put on hold.
To switch back to the first call:
Line 1ÖÔPress the first Line key.
The second call is put on hold. You are connected to the first caller.
íPress if you want to terminate the ongoing call.
Silent ringing
This function is useful if you do not want to be disturbed by the
ringing of the telephone.
Dialog 4222 Office / Dialog 3212 Standard:
Incoming calls will only be indicated on the display and by the
flashing Line key.
Dialog 3211 Economyplus:
Incoming calls will only be indicated by the flashing Line key.
Note: For the Dialog 3212 Standard this function requires
the release number R7B or higher; for the Dialog 3211
Economyplus this function requires the release number
R6B or higher, see the underside of your telephone.
In idle mode:
ÉPress to mute the ringer for incoming calls.
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