Ericsson Dialog 4187 Plus User manual

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Dialog 4187 Plus
BusinessPhone Communication Platform
User Guide

BusinessPhone – Ericsson Dialog 4187 Plus2
EN/LZTBS 180 301 R1A
© Ericsson Enterprise AB 2006

3BusinessPhone – Ericsson Dialog 4187 Plus
Table of Contents
Table of Contents
page
Welcome .......................................................... 4
Description ....................................................... 8
Safety Instructions .......................................... 13
Incoming Calls ............................................... 14
Outgoing Calls ............................................... 16
During Calls .................................................... 27
Call Forwarding .............................................. 35
Absence Information ...................................... 41
Mailbox System .............................................. 45
Group Features .............................................. 54
Other Useful Features ..................................... 57
Security .......................................................... 66
Least Cost Routing ........................................ 68
Settings .......................................................... 69
Accessories ................................................... 88
Useful Hints .................................................... 90
Installation ...................................................... 91
Troubleshooting .............................................. 96
Glossary ......................................................... 97
Index .............................................................. 99

Welcome
BusinessPhone – Ericsson Dialog 4187 Plus4
Welcome
Welcome to the User Guide for the Dialog 4187 Plus in the
BusinessPhone Communication Platform from Ericsson.
The BusinessPhone Communication Platform consists of
BusinessPhone 50, BusinessPhone 128i, and BusinessPhone 250.
The features described in this User Guide are related to version 8.0
or higher of the BusinessPhone Communication Platform. Some
might not work in earlier versions of the system and/or might be
protected by a license that has to be bought separately.
The User Guide describes the features of the BusinessPhone
Communication Platform and the Dialog 4187 Plus with a default
programming. There may be some differences in the way your
phone is programmed. Please consult your system administrator
if you need further information.
The latest version of this User Guide can also be downloaded from:
http://www.ericsson.com/enterprise/

5BusinessPhone – Ericsson Dialog 4187 Plus
Welcome
Copyright
All rights reserved. No parts of this publication may be reproduced,
stored in retrieval systems, or transmitted in any form or by any
means, electronic, mechanical, photocopying, recording or
otherwise, without prior written permission of the publisher except
in accordance with the following terms.
If this publication is made available on Ericsson media, Ericsson
gives its consent to downloading and printing copies of the content
provided in this file only for private use and not for redistribution. No
parts of this publication may be subject to alteration, modification
or commercial use. Ericsson will not be liable for any damages
arising from use of an illegal modified or altered publication.
Warranty
ERICSSON MAKES NO WARRANTY OF ANY KIND WITH
REGARD TO THIS MATERIAL, INCLUDING, BUT NOT LIMITED
TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE. Ericsson shall not be
liable for errors contained herein nor for incidental or consequential
damages in connection with the furnishing, performance or use of
this material.
Declaration of Conformity
Hereby, Ericsson Enterprise AB, S-131 89 Stockholm, declares that
this telephone is in conformity with the essential requirements and
other relevant provisions of the R&TTE directive 1999/5/EC.
Details to be found at:
http://www.ericsson.com/sdoc

Welcome
BusinessPhone – Ericsson Dialog 4187 Plus6
Important User Information
Safety instructions
Read these safety instructions before use!
Note: When using your telephone or connected
equipment, the following basic safety precautions should
always be followed to reduce risk of fire, electrical shock
and other personal injury.
• Follow instructions in the equipment's user guide or other
documentation.
• Always install equipment in a location and environment for
which it is designed.
• For mains powered telephones: Only operate with the mains
power voltage indicated. If you are uncertain of the type of
power supplied to the building, consult property management
or your local power company.
• For mains powered telephones: Avoid placing the telephone's
power cable where it can be exposed to mechanical pressure
as this may damage the cable. If the power supply cord or plug
is damaged, disconnect the product and contact qualified
service personnel.
• Headsets used with this equipment must comply with EN/IEC
60950-1 and for Australia AS/NZS 60950: 2000.
• Do not make any changes or modifications to equipment
without seeking approval from the party responsible for
compliance. Unauthorized
• changes or modifications could void the user's authority to
operate the equipment.
• Do not use the telephone to report a gas leak in the vicinity of
the leak.
• Do not spill liquid of any kind on the product or use the
equipment near water, for example, near a bathtub, washbowl,
and kitchen sink, in a wet basement or near a swimming pool.

7BusinessPhone – Ericsson Dialog 4187 Plus
Welcome
• Do not insert any object into equipment slots that is not part of
the product or auxiliary product.
• Do not disassemble the product. Contact a qualified service
agency when service or repair work is required.
• Do not use a telephone (other than cordless type) during an
electrical storm.
• The handset may attract and retain small metal objects in the
earcap region.
Disposing of the product
• Your product should not be placed in municipal waste. Please
check local regulations for disposal of electronic products.

Description
BusinessPhone – Ericsson Dialog 4187 Plus8
Description
(bottom side)
22
18
2345
6789
10
11
12
13
14 15
16
19
20
21
1
17

9BusinessPhone – Ericsson Dialog 4187 Plus
Description
1Display
2x24 characters. See section “Display Information” on page 11.
2Alarm
To set or view an alarm. See section “Alarm” on page 57.
3 Scroll left
Scroll left in redial list, menus and Phonebook.
4 Scroll right
Scroll right in redial list, menus and Phonebook.
5 Phonebook
To access the integrated telephone directory. See section
“Phonebook” on page 21.
6Program
a. To activate the programming mode.
b. To show the duration of the last incoming call. See section “Call
Timer” on page 34.
7Delete
a. To delete the last entry, and backspace function.
b. To cancel an alarm. See section “Alarm” on page 57.
8Pause
Not used in conjunction with the BusinessPhone Communication
Platform.
9CallList
The last 50 dialled/received numbers are stored for redialling. See
section “Call List” on page 18.
10 Message Waiting
A flashing light indicates a waiting message. See section “Mailbox
System” on page 45.
11 Programmable keys
Ten keys (including the Message Waiting key) for storing frequently
called numbers. You can store two numbers per key, see section
“Dial-by-Name” on page 26.
12 Mute
a. Switch microphone in handset, headset or handsfree
microphone on or off. See section “During Calls” on page 27.
b. Mute ringing tone in idle mode temporarily.
See section “Mute” on page 28.
13 Loudspeaker key
For handsfree mode. See section “During Calls” on page 27.

Description
BusinessPhone – Ericsson Dialog 4187 Plus10
14 Headset key
See section “Headset” on page 88.
15 R-key
To make an inquiry, to transfer a call or to establish a conference,
see section “During Calls” on page 27.
Note: Sometimes it is necessary to change the flash time
for the R-key, see section “Flash Time” on page 78.
16 Volume control
To adjust the volume for the handset, headset and loudspeaker.
See section “Handset, Loudspeaker and Headset Volume” on
page 70.
17 Microphone
18 Loudspeaker
19 Prog On/Off switch
To enable or disable the program key. See section “Settings” on
page 69.
20 Message Waiting switch
To switch the Message Waiting indication on or off. Also used to
reverse the polarity in case of crossed line cables. See section
“Settings” on page 69.
21 Data port
To connect a modem, PC or other telephone equipment.
22 Handset with hearing aid function
Please note: The handset may attract and retain small
metal objects in the earcap region.